Ricoh Aficio MP 2000 Troubleshooting - Page 64
Max. E-mail, Divide & Send E-mail, per On per max., Job Information, Exceeded max. E
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Troubleshooting When Using the Scanner Function 5 58 Message Cause Solution Dest. authentication failed. Check settings and check Scanned File Status. The entered user name or password was invalid. • Check that the user name and password are correct. • Check that the ID and password for the destination folder are correct. • A password of 128 or more characters may not be recognized. Sender's name is not selected. Specify sender's name. The sender's name was not specified. A sender's name should be specified before sending e-mail. Send e-mail after specifying the sender's name. Cannot enter manually more than nnn destinations. (A figure is placed at n.) The e-mail has too many (nnn or more) destinations. Split the destinations into two or more groups. Cannot specify more than 100 destinations. The e-mail has too many (100 or Split the destinations into two or more) destinations. more groups. The number of destination folders selectable in one time is limited to 32. The maximum number of destination folders that can be selected at one time has been exceeded. Select 32 or fewer destination folders. Exceeded max. E- The maximum e-mail size has mail size. Send- been exceeded. ing E-mail has been cancelled. • Increase the size of [Max. E-mail Size]. • Set [Divide & Send E-mail] to [On (per page)] or [On (per max. size)]. See "Send Settings", General Settings Guide. Sending failed. Check settings and check Scanned File Status. While a file was being sent, a net- Try the operation once more. If work error occurred and the file the message is still shown, the could not be sent correctly. network may be crowded. Con- tact the administrator. Press the {Job Information} key to display the transmission results, and then check which job has not been sent. See "Confirmation Displays", Scanner Reference. Entered protec- The correct protection code was tion code for not entered. dest. is incorrect. Please reenter. Make sure the protection code is correct, and then enter it again. See "Registering a Protection Code", General Settings Guide.