Ricoh Aficio MP 2000 Troubleshooting - Page 67

ner connection, Check the scan

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When a Message Is Displayed Message Cause Solution Cannot detect the paper size of the original. Specify the scanning size. The set original was misaligned. • Place the original correctly. • Specify the scan size. • When placing an original directly on the exposure glass, the lifting/lowering action of the ADF or ARDF triggers the automatic original size detection process. Lift the ADF or ARDF by more than 30 degrees. Cannot add any more scanning mode. The maximum number of regis- The maximum number of modes terable scanning modes has been that can be stored is 99. Delete un- exceeded. needed modes. Cannot specify any more scanning area. The maximum number of registerable scanning areas has been exceeded. The maximum number of scanning areas that can be stored is 99. Delete unneeded scanning area. Scanner is not The TWAIN scanner function Contact your service representative. available on the cannot be used on this machine. 5 specified de- vice. Scanner is not available. Check the scanner connection status. • The machine's main power switch is off. • The machine is not connected to the network correctly. • Set the main power switch to "On". • Check whether the machine is connected to the network correctly. • Deselect the personal firewall function of the client computer. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol. See "Network Settings", General Settings Guide and "Remote Maintenance by telnet", Network Guide. No response from The machine is not connected to Check whether the machine is con- the scanner. the network correctly. nected to the network correctly. No response from The network is crowded. the scanner. Wait for a while, and then try to reconnect. Error has occurred in the scanner. The application-specified scan Check whether the scanning set- conditions have exceeded the set- tings made with the application ting range of the machine. exceed the setting range of the machine. Fatal error has An unrecoverable error has ococcurred in the curred on the machine. scanner. Call your service representative. 61

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When a Message Is Displayed
61
5
Cannot detect
the paper size
of the original.
Specify the
scanning size.
The set original was misaligned.
•
Place the original correctly.
•
Specify the scan size.
•
When placing an original di-
rectly on the exposure glass, the
lifting/lowering action of the
ADF or ARDF triggers the au-
tomatic original size detection
process. Lift the ADF or ARDF
by more than 30 degrees.
Cannot add any
more scanning
mode.
The maximum number of regis-
terable scanning modes has been
exceeded.
The maximum number of modes
that can be stored is 99. Delete un-
needed modes.
Cannot specify
any more scan-
ning area.
The maximum number of regis-
terable scanning areas has been
exceeded.
The maximum number of scan-
ning areas that can be stored is 99.
Delete unneeded scanning area.
Scanner is not
available on the
specified de-
vice.
The TWAIN scanner function
cannot be used on this machine.
Contact your service representative.
Scanner is not
available.
Check the scan-
ner connection
status.
•
The machine's main power
switch is off.
•
The machine is not connected
to the network correctly.
•
Set the main power switch to
“On”.
•
Check whether the machine is con-
nected to the network correctly.
•
Deselect the personal firewall
function of the client computer.
•
Use an application such as tel-
net to make sure SNMPv1 or
SNMPv2 is set as the ma-
chine's protocol. See “Net-
work Settings”, General
Settings Guide and “Remote
Maintenance by telnet”, Net-
work Guide.
No response from
the scanner.
The machine is not connected to
the network correctly.
Check whether the machine is con-
nected to the network correctly.
No response from
the scanner.
The network is crowded.
Wait for a while, and then try to
reconnect.
Error has oc-
curred in the
scanner.
The application-specified scan
conditions have exceeded the set-
ting range of the machine.
Check whether the scanning set-
tings made with the application
exceed the setting range of the
machine.
Fatal error has
occurred in the
scanner.
An unrecoverable error has oc-
curred on the machine.
Call your service representative.
Message
Cause
Solution