Ricoh Aficio MP 2000 Troubleshooting - Page 69

Any of Login, User Name, Login - scanner driver

Page 69 highlights

When a Message Is Displayed Message Cause Solution Error has occurred in the scanner driver. An error has occurred in the driver. • Check whether the network cable is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows. • Check whether the client computer can use the TCP/IP protocol. Communication error has occurred on the network. A communication error has oc- Check whether the client comput- curred on the network. er can use the TCP/IP protocol. Insufficient Memory is insufficient. memory. Close all other appli- cations, then restart scan- ning. • Close all the unnecessary applications running on the client computer. • Uninstall the TWAIN Driver, restart the computer, and then 5 reinstall the TWAIN Driver. Any of Login User Name, Login Password or Driver Encryption Key is incorrect. The entered login user name, password, or driver encryption key was invalid. • Check the login user name, password, and driver encryption key. • Permission to use this function has not been granted. Contact the administrator. 63

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When a Message Is Displayed
63
5
Error has oc-
curred in the
scanner driver.
An error has occurred in the driver.
Check whether the network
cable is connected correctly to
the client computer.
Check whether the Ethernet board
of the client computer is recog-
nized correctly by Windows.
Check whether the client comput-
er can use the TCP/IP protocol.
Communication
error has oc-
curred on the
network.
A communication error has oc-
curred on the network.
Check whether the client comput-
er can use the TCP/IP protocol.
Insufficient
memory. Close
all other appli-
cations, then
restart scan-
ning.
Memory is insufficient.
Close all the unnecessary ap-
plications running on the cli-
ent computer.
Uninstall the TWAIN Driver,
restart the computer, and then
reinstall the TWAIN Driver.
Any of Login
User Name, Login
Password or
Driver Encryp-
tion Key is in-
correct.
The entered login user name,
password, or driver encryption
key was invalid.
Check the login user name,
password, and driver encryp-
tion key.
Permission to use this func-
tion has not been granted.
Contact the administrator.
Message
Cause
Solution