Ricoh Aficio MP 2500 Troubleshooting - Page 36

File Trans, System Settings, Troubleshooting When Using the Facsimile Function

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Troubleshooting When Using the Facsimile Function Message Cause Solution Check whether E-mail transmission was refused • Check that the user name and there are any by SMTP authentication, POP be- password for SMTP authenti- network problems. {14-09} fore SMTP authentication or login authentication of the computer in which the folder for forwarding is specified. cation or POP before SMTP authentication are correctly programmed from [File Transfer] under [System Settings]. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web 3 Image Monitor's Help. • Check that the user name and password of the E-mail Ac- count are correctly pro- grammed from [File Transfer] under [System Settings]. See "File Transfer", General Set- tings Guide. You can also use the Web Image Monitor for confirmation. See the Web Im- age Monitor's Help. • Check that the user ID and password for the computer in which the folder for forwarding is specified are correctly programmed. • Check that the folder for forwarding is correctly specified. • Check that the computer in which the folder for forwarding is specified is correctly operated. • Contact the administrator. Check whether there are any network problems. {14-33} Neither the machine's e-mail address nor the administrator's email address is programmed. • Check that the machine's email address is correctly programmed from [File Transfer] under [System Settings]. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Contact the administrator. Check whether there are any network problems. {15-01} No POP3/IMAP4 server address • Check that the host name or is programmed. IPv4 address of the POP3/IMAP4 server is cor- rectly programmed using the Web Image Monitor. See the Web Image Monitor's Help. • Contact the administrator. 28

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Troubleshooting When Using the Facsimile Function
28
3
Check whether
there are any
network prob-
lems.
{
14-09
}
E-mail transmission was refused
by SMTP authentication, POP be-
fore SMTP authentication or login
authentication of the computer in
which the folder for forwarding is
specified.
•
Check that the user name and
password for SMTP authenti-
cation or POP before SMTP
authentication are correctly
programmed from
[
File Trans-
fer
]
under
[
System Settings
]
.
See “File Transfer”, General
Settings Guide. You can also
use the Web Image Monitor
for confirmation. See the Web
Image Monitor's Help.
•
Check that the user name and
password of the E-mail Ac-
count are correctly pro-
grammed from
[
File Transfer
]
under
[
System Settings
]
. See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
•
Check that the user ID and
password for the computer in
which the folder for forward-
ing is specified are correctly
programmed.
•
Check that the folder for for-
warding is correctly specified.
•
Check that the computer in
which the folder for forwarding
is specified is correctly operated.
•
Contact the administrator.
Check whether
there are any
network prob-
lems.
{
14-33
}
Neither the machine's e-mail ad-
dress nor the administrator's e-
mail address is programmed.
•
Check that the machine's e-
mail address is correctly pro-
grammed from
[
File Transfer
]
under
[
System Settings
]
. See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
•
Contact the administrator.
Check whether
there are any
network prob-
lems.
{
15-01
}
No POP3/IMAP4 server address
is programmed.
•
Check that the host name or
IPv4 address of the
POP3/IMAP4 server is cor-
rectly programmed using the
Web Image Monitor. See the
Web Image Monitor's Help.
•
Contact the administrator.
Message
Cause
Solution