Ricoh Aficio MP 2500 Troubleshooting - Page 37
File Transfer, System Settings
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When a Message Is Displayed Message Check whether there are any network problems. {15-02} Check whether there are any network problems. {15-03} Check whether there are any network problems. {15-11} Cause Solution Cannot log on to the POP3/IMAP4 server. • Check that the user name and password of the E-mail Account are correctly programmed from [File Transfer] under [System Settings]. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Contact your network administrator. 3 No machine e-mail address is programmed. • Check that the machine's email address is correctly programmed from [File Transfer] under [System Settings]. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Contact your network administrator. Cannot find the DNS server or POP3/IMAP4 server. • Check that the DNS server IPv4 address is correctly programmed using Web Image Monitor. See the Web Image Monitor's Help. • Check that the POP3/IMAP4 server is correctly programmed using Web Image Monitor. See the Web Image Monitor's Help. • Check the network connection and radio wave status. • Check that the LAN cable is correctly connected to the machine. • Check that the port number of the POP3/IMAP4 server is correctly programmed using Web Image Monitor. See the Web Image Monitor's Help. • Check that the reception protocol is correctly programmed using Web Image Monitor. See the Web Image Monitor's Help. • Contact your network administrator. 29