Ricoh Aficio MP 2500 Troubleshooting - Page 38

Facsimile, key no longer lights. See Parameter Setting, General Settings Guide. If

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Troubleshooting When Using the Facsimile Function Message Check whether there are any network problems. {15-12} Cause Cannot log on to the POP3/IMAP4 server. 3 Solution • Check that the user name and password of the E-mail Account are correctly programmed from [File Transfer] under [System Settings]. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Check that the user name and password for POP before SMTP authentication are correctly programmed from [File Transfer] under [System Settings]. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Contact your network administrator. Note ❒ If "Check whether there are any network problems." appears, the machine is not correctly connected to the network or the settings of the machine are not correct. If you do not need to connect the machine to the network, you can specify the setting so this message is not displayed, and then the {Facsimile} key no longer lights. See "Parameter Setting", General Settings Guide. If you reconnect the machine to the network, be sure to set "Display" with User Parameters. Otherwise, you cannot check the status of the network connection. ❒ If the paper tray runs out of paper, "Out of paper. Load following paper." appears on the display. Add paper. If there is paper left in the other trays, you can receive documents as usual, even if the message appears on the display. You can turn this function on or off with "Parameter Setting". See "Parameter Setting", General Settings Guide. Reference "Parameter Setting", General Settings Guide 30

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Troubleshooting When Using the Facsimile Function
30
3
Note
❒
If “
Check whether there are any network problems.
” appears, the ma-
chine is not correctly connected to the network or the settings of the machine are
not correct. If you do not need to connect the machine to the network, you can
specify the setting so this message is not displayed, and then the
{
Facsimile
}
key no longer lights. See “Parameter Setting”, General Settings Guide. If you
reconnect the machine to the network, be sure to set “Display” with User Pa-
rameters. Otherwise, you cannot check the status of the network connection.
❒
If the paper tray runs out of paper, “
Out of paper. Load following paper.
”
appears on the display. Add paper. If there is paper left in the other trays, you
can receive documents as usual, even if the message appears on the display.
You can turn this function on or off with “Parameter Setting”. See “Parameter
Setting”, General Settings Guide.
Reference
“Parameter Setting”, General Settings Guide
Check whether
there are any
network prob-
lems.
{
15-12
}
Cannot log on to the
POP3/IMAP4 server.
•
Check that the user name and
password of the E-mail Ac-
count are correctly pro-
grammed from
[
File Transfer
]
under
[
System Settings
]
. See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
•
Check that the user name and
password for POP before
SMTP authentication are cor-
rectly programmed from
[
File
Transfer
]
under
[
System Set-
tings
]
. See “File Transfer”,
General Settings Guide. You
can also use the Web Image
Monitor for confirmation. See
the Web Image Monitor's
Help.
•
Contact your network admin-
istrator.
Message
Cause
Solution