Ricoh Aficio MP 2500 Troubleshooting - Page 42

Troubleshooting When Using the Facsimile Function

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Troubleshooting When Using the Facsimile Function Problem Cause Solution The image is too dark The correct paper type settings or too light. are not made. Check the paper loaded on the paper tray or bypass tray matches the paper type set on the display panel. See "Copy Paper", About This Machine. The image is too dark Using toner bottles not recom- Use only toner bottles recom- or too light. mended by the supplier or refill- mended by the supplier. ing the toner bottle may degrade the print quality or cause a mal- function. 3 Background of received Image density is too dark. Adjust the scanning density. See images appears dirty. "Image Density (Contrast)", Fac- Images from the back of simile Reference. the page appear. Printed or sent images The exposure glass or ARDF is are spotty. dirty. Clean them. See p.113 "Maintaining Your Machine". Received image is too light. When using moist, rough, or processed paper, areas of print may not be fully reproduced. Only use recommended paper. See "Copy Paper", About This Machine. Received image is too The paper is damp. light. Use paper that has been stored in the recommended temperature and humidity condition. See "Copy Paper", About This Machine. Received image is too light. Received image is too light. • The image density has been • Increase the scanning density. set too low. See "Image Density (Con- • The original of the transmitted trast)", Facsimile Reference. fax was printed on paper that • Ask the sender to reprint the is too thin. original on thicker paper and fax it again. When the D Add Toner indicator Replace the toner bottle soon. See is lit, toner is beginning to run out. p.98 "Replacing Toner". Other fax machine's name is not correctly printed or displayed. When a destination is programmed in the Address Book using SmartDeviceMonitor for Admin or Web Image Monitor, in some languages, the programmed destination may not be printed or displayed correctly. Use ASCII characters (for example: a-z, 0- 9). 34

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Troubleshooting When Using the Facsimile Function
34
3
The image is too dark
or too light.
The correct paper type settings
are not made.
Check the paper loaded on the
paper tray or bypass tray matches
the paper type set on the display
panel. See “Copy Paper”, About
This Machine.
The image is too dark
or too light.
Using toner bottles not recom-
mended by the supplier or refill-
ing the toner bottle may degrade
the print quality or cause a mal-
function.
Use only toner bottles recom-
mended by the supplier.
Background of received
images appears dirty.
Images from the back of
the page appear.
Image density is too dark.
Adjust the scanning density. See
“Image Density (Contrast)”, Fac-
simile Reference.
Printed or sent images
are spotty.
The exposure glass or ARDF is
dirty.
Clean them. See p.113 “Maintain-
ing Your Machine”.
Received image is too
light.
When using moist, rough, or
processed paper, areas of print
may not be fully reproduced.
Only use recommended paper.
See “Copy Paper”, About This
Machine.
Received image is too
light.
The paper is damp.
Use paper that has been stored in
the recommended temperature and
humidity condition. See “Copy Pa-
per”, About This Machine.
Received image is too
light.
•
The image density has been
set too low.
•
The original of the transmitted
fax was printed on paper that
is too thin.
•
Increase the scanning density.
See “Image Density (Con-
trast)”, Facsimile Reference.
•
Ask the sender to reprint the
original on thicker paper and
fax it again.
Received image is too
light.
When the
D
Add Toner indicator
is lit, toner is beginning to run out.
Replace the toner bottle soon. See
p.98 “Replacing Toner”.
Other fax machine's
name is not correctly
printed or displayed.
When a destination is pro-
grammed in the Address Book
using SmartDeviceMonitor for
Admin or Web Image Monitor, in
some languages, the pro-
grammed destination may not be
printed or displayed correctly.
Use ASCII characters (for exam-
ple: a-z, 0- 9).
Problem
Cause
Solution