Ricoh Aficio MP 2500 Troubleshooting - Page 86
Problem, Cause, Solution, Troubleshooting When Using the DDST Unit
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Troubleshooting When Using the DDST Unit Problem The image is too dark or too light. Image is dirty. Print ends mid-job. Cause Solution The paper is loaded reverse side up. Before printing on special paper, check its surface carefully. Printing on non-print surfaces reduces print quality and can damage the machine's internal components. See "Copy Paper", About This Machine. Use of non-recommended Use manufacturer-genuine toner can result in loss of print toner. Contact your service quality and other problems. representative. An error might have occurred. Check the machine's display panel to see if an error has occurred. ❖ When certain settings are required on the printer driver Problem Cause Solution Print result differs from the display. A non-Windows OS is being Check the application sup- used. ports the printer driver. 6 Print result differs from the display. The machine is not selected for printing. Use the machine's printer driver and check the machine is the designated printer. See "Set- ting Up the Printer Driver", Printer/Scanner Reference. Print result differs from the display. Data transmission failed or Check whether there is failed was cancelled during printing. or cancelled data remaining. See "Checking the Error Log", Printer/Scanner Reference. Characters differ from the display. The print density is too dark. Adjust the image density settings. See the printer driver Help. Characters differ from the display. The loaded paper is unsuitable. Printing on recommended paper produces better resolution. See "Copy Paper", About This Machine. It takes too much time to resume printing. The data is so large or complex that it takes time to process. If the Data In indicator is blinking, data is being processed. Simply wait until printing resumes. It takes too much time to resume printing. The machine was in Energy Saver mode. To resume from Energy Saver mode, it has to warm up, and this takes time. See "Timer Settings", General Settings Guide and "ENERGY STAR Program", About This Machine. 78