Ricoh Aficio MP 2500 Troubleshooting - Page 90
The Scanner Function, When Scanning Is Not Done As Expected
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Troubleshooting When Using the DDST Unit The Scanner Function When Scanning Is Not Done As Expected This section describes causes and remedies when scan results are not as expected. Problem Cause Solution The scanned image is dirty. The exposure glass, scanning Clean these parts. See p.113 glass, exposure glass cover, or "Maintaining Your Machine". ARDF is dirty. The image is distorted or out The original was moved dur- Do not move the original dur- of position. ing scanning. ing scanning. The image is distorted or out of position. The original was not pressed Make sure that the original is flat against the exposure glass. pressed flat against the expo- sure glass. The scanned image is upside The original was placed up- Place the original in the cor- down. side down. rect orientation. See "Placing Originals", Printer/Scanner 6 Reference. No image results from scanning. The original was placed with When the original is placed the front and back reversed. directly on the exposure glass, the side to be scanned must face down. When the original is fed via the ARDF, the side to be scanned must face up. See "Placing Originals", Print- er/Scanner Reference. The scanned image contains white spaces. If you scan originals using Scanning at a higher resolufunctions other than the net- tion may reduce the margins. work TWAIN scanner function, certain paper size and resolution settings may produce scanned images that are larger than the specified size because of margins being added to the sides. 82