Ricoh Aficio MP 5002 User Guide - Page 160

User Code Authentication is enabled, Authentication Screen is Displayed

Page 160 highlights

10. Troubleshooting Problem Causes Solutions Nothing happens when the [Check Status] key or the [Energy Saver] key is pressed. The main power switch is turned off. Turn on the main power switch. "Please wait." appears. This message appears when Wait for a while. If the machine does you press the [Energy Saver] not get ready in five minutes, contact key. your service representative. "Please wait." appears. This message appears when the machine is warming up. • Wait for a while. If the machine does not get ready in five minutes, contact your service representative. • Wait until the message disappears. Do not turn off the main power switch while the message is showing. "Please wait." appears. This message appears when you change the toner cartridge. Wait for a while. If the message does not disappear in five minutes, contact your service representative. "Memory is full. Do you want to store scanned file?" appears. The scanned originals exceed the number of sheets/pages that can be stored on the hard disk. • Press [Yes] to store pages that have been scanned. Delete unnecessary files by pressing [Delete File]. • Press [No] if you are not storing pages that have been scanned. Delete unnecessary files by pressing [Delete File]. The user code entry screen is Users are restricted by User displayed. Code Authentication. For details about how to log in when User Code Authentication is enabled, see "When the Authentication Screen is Displayed", Getting Started . The Authentication screen appears. Basic Authentication, Windows Authentication, LDAP Authentication or Integration Server Authentication is set. Enter your login user name and user password. For details about the Authentication screen, see "When the Authentication Screen is Displayed", Getting Started . 158

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Problem
Causes
Solutions
Nothing happens when the
[Check Status] key or the
[Energy Saver] key is
pressed.
The main power switch is
turned off.
Turn on the main power switch.
"Please wait." appears.
This message appears when
you press the [Energy Saver]
key.
Wait for a while. If the machine does
not get ready in five minutes, contact
your service representative.
"Please wait." appears.
This message appears when
the machine is warming up.
Wait for a while. If the machine
does not get ready in five minutes,
contact your service
representative.
Wait until the message
disappears. Do not turn off the
main power switch while the
message is showing.
"Please wait." appears.
This message appears when
you change the toner
cartridge.
Wait for a while. If the message does
not disappear in five minutes, contact
your service representative.
"Memory is full. Do you
want to store scanned file?"
appears.
The scanned originals
exceed the number of
sheets/pages that can be
stored on the hard disk.
Press [Yes] to store pages that
have been scanned. Delete
unnecessary files by pressing
[Delete File].
Press [No] if you are not storing
pages that have been scanned.
Delete unnecessary files by
pressing [Delete File].
The user code entry screen is
displayed.
Users are restricted by User
Code Authentication.
For details about how to log in when
User Code Authentication is enabled,
see "When the Authentication Screen is
Displayed", Getting Started
.
The Authentication screen
appears.
Basic Authentication,
Windows Authentication,
LDAP Authentication or
Integration Server
Authentication is set.
Enter your login user name and user
password. For details about the
Authentication screen, see "When the
Authentication Screen is Displayed",
Getting Started
.
10. Troubleshooting
158