Ricoh Aficio MP 5002 User Guide - Page 198

10. Troubleshooting Message Causes Solutions "The print job has been cancelled because capture file(s) could not be stored: Exceeded max. number of pages per file." The maximum page capacity of the Document Server was exceeded. Delete some of the files stored in the Document Server or reduce the number of pages that you want to send. "The selected paper type is not supported. This job has been cancelled." Job reset is automatically performed if the specified paper type is incorrect. Specify the correct paper type, and then print the file again. "You do not have a privilege to use this function. This job has been cancelled." The entered login user name or login password is not correct. Check that the user name and password are correct. "You do not have a The logged in user is not For details about how to set privilege to use this function. allowed to use the selected permissions, see Security Guide . This job has been function. cancelled." "You do not have a The logged in user does not For details about how to set privilege to use this function. have the privileges to permissions, see Security Guide . This operation has been register programs or cancelled." change the paper tray settings. Messages during Direct print from a removable memory device Message Causes Solutions "99: Error" This data cannot be printed. The specified data is either corrupt or not supported by the Direct printing function from removable memory devices. Check that the data is valid. For details about the kinds of data supported by the Direct printing function from removable memory devices, see "Direct Printing from a Removable Memory Device", Print . If printing does not start, contact your service representative. • The contents of errors may be printed on the Configuration Page. Check the Configuration Page in conjunction with the error log. For details about how to print the Configuration Page, see "List / Test Print", Print . 196