Ricoh Aficio MP 5002 User Guide - Page 200
Set Scan Profile. For details about how, The Scan Profile might
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10. Troubleshooting Message Causes Solutions "Cannot find the specified path. Please check the settings." An antivirus program or a firewall is preventing the machine connecting to your computer. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. • If you are using anti-virus software, add the program to the exclusion list in the application settings. For details about how to add programs to the exclusion list, see the anti-virus software Help. • To prevent a firewall blocking the connection, register the machine's IP address in the firewall's IP address exclusion settings. For details about the procedure for excluding an IP address, see your firewall's Help. "Cannot start scanning Scan Profile is not set on the because communication was client computer. failed." Set Scan Profile. For details about how to do this, see "Changing a Scan Profile", Scan . "Cannot start scanning because communication was failed." The [Take no action] setting has been selected on the client computer, forcing the client computer to remain inactive when it receives scan data. Open scanner properties, click the [Events] tab, and then select [Start this program] as the computer's response on receipt of scan data. For details, see your operating system's Help. "Cannot start scanning. Check the setting(s) on the PC." The Scan Profile might be incorrectly configured. Check the Scan Profile configuration. 198