Ricoh Aficio MP 5002 User Guide - Page 202

Yes per Max. Size]. For details, Change the [Divide & Send E

Page 202 highlights

10. Troubleshooting Message Causes Solutions "Connection with LDAP server has failed. Check the server status." A network error has occurred and connection has failed. Try the operation once more. • Try the operation again. If the message is still shown, the network may be busy. • Check that the correct settings for LDAP server are listed in [Administrator Tools] of [System Settings]. For details about LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings . "Could not send the data because the PC timed out before it was sent." A time out occurred when using WSD Scanner. Time outs occur when too much time passes between scanning an original and sending its data. The followings are likely causes of time outs: • Too many originals per set. • Misfed originals. • Transmission of other jobs. • Reduce the number of originals, and then scan again. • Remove any misfed original, and then scan again. • Use Scanner Journal to check there are no jobs awaiting transmission, and then scan again. "Entered user code is not correct. Please re-enter." You have entered an incorrect user code. Check the authentication settings, and then enter a correct user code. "Exceeded max. E-mail size. Sending E-mail has been cancelled. Check [Max. Email Size] in Scanner Features." The file size per page has reached the maximum email size specified in [Scanner Features]. Change the facsimile features settings as follows: • Increase the e-mail size limit in [Max. E-mail Size]. • Change the [Divide & Send Email] setting to [Yes (per Page)] or [Yes (per Max. Size)]. For details about these settings, see "Send Settings", Scan . 200

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Message
Causes
Solutions
"Connection with LDAP
server has failed. Check the
server status."
A network error has
occurred and connection
has failed. Try the operation
once more.
Try the operation again. If the
message is still shown, the
network may be busy.
Check that the correct settings for
LDAP server are listed in
[Administrator Tools] of [System
Settings]. For details about LDAP
server, see "Programming the
LDAP server", Connecting the
Machine/ System Settings
.
"Could not send the data
because the PC timed out
before it was sent."
A time out occurred when
using WSD Scanner. Time
outs occur when too much
time passes between
scanning an original and
sending its data. The
followings are likely causes
of time outs:
Too many originals per
set.
Misfed originals.
Transmission of other
jobs.
Reduce the number of originals,
and then scan again.
Remove any misfed original, and
then scan again.
Use Scanner Journal to check
there are no jobs awaiting
transmission, and then scan
again.
"Entered user code is not
correct. Please re-enter."
You have entered an
incorrect user code.
Check the authentication settings, and
then enter a correct user code.
"Exceeded max. E-mail size.
Sending E-mail has been
cancelled. Check [Max. E-
mail Size] in Scanner
Features."
The file size per page has
reached the maximum e-
mail size specified in
[Scanner Features].
Change the facsimile features settings
as follows:
Increase the e-mail size limit in
[Max. E-mail Size].
Change the [Divide & Send E-
mail] setting to [Yes (per Page)] or
[Yes (per Max. Size)]. For details
about these settings, see "Send
Settings", Scan
.
10. Troubleshooting
200