Ricoh Aficio MP C3002 Manuals

Ricoh Aficio MP C3002 Manual

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  • Ricoh Aficio MP C3002 | Manuals - Page 1
    User Guide What You Can Do with This Machine Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Appendix For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. Read this manual carefully before you use this
  • Ricoh Aficio MP C3002 | Manuals - Page 2
  • Ricoh Aficio MP C3002 | Manuals - Page 3
    without Fax Unit Installed 21 You Can Use the Facsimile and the Scanner in a Network Environment 22 You Can Prevent Information Leakage (Security Functions 23 You Can Monitor and Set the Machine Using a Computer 24 You Can Prevent an Unauthorized Copy...25 2. Getting Started Guide to Names
  • Ricoh Aficio MP C3002 | Manuals - Page 4
    Turning Off the Main Power...59 When the Authentication Screen is Displayed 61 User Code Authentication Storing Data in the Document Server...86 4. Fax Basic Procedure for Transmissions (Memory Transmission 87 Registering a Fax Destination...89 Deleting a Fax Destination...90 Transmitting while
  • Ricoh Aficio MP C3002 | Manuals - Page 5
    Documents...98 Printing the Journal Manually...100 5. Print Quick Install...101 Displaying the Printer Driver Properties...102 Standard Printing...103 When Using the PCL 6 Printer Driver to the Destination Manually 118 Basic Procedure 121 Entering an E-mail Address Manually...122 Basic Procedure for
  • Ricoh Aficio MP C3002 | Manuals - Page 6
    of Used Toner...163 10. Troubleshooting Indicators...165 When an Indicator for the [Check Status] Key Is Lit 166 Panel Tone...168 When You Have Problems Operating the Machine 169 When Messages Are Displayed on the Control Panel 176 Messages Displayed When Using the Copy/Document Server Function
  • Ricoh Aficio MP C3002 | Manuals - Page 7
    INDEX...235 5
  • Ricoh Aficio MP C3002 | Manuals - Page 8
    . This symbol is located at the end of sections. It indicates where you can find further relevant information. [ ] Indicates the names of keys on the machine's display or control panels. Indicates instructions stored in a file on a provided CD-ROM. (mainly Europe and Asia) (mainly North America
  • Ricoh Aficio MP C3002 | Manuals - Page 9
    There is a label on the rear of the machine, located in the position shown below. The label contains details that 220-240 V (mainly North America) If the label contains the following, your machine is a region B model: • CODE XXXX -17, -51, -57 • 120-127 V • Dimensions in this manual are given in
  • Ricoh Aficio MP C3002 | Manuals - Page 10
    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Reverse Document Feeder ARDF • Auto Document Feeder ADF (in this manual, "ADF" refers to the ARDF and the one-pass duplex scanning ADF) • Large capacity tray LCT • Envelope Feeder EF3020 Small
  • Ricoh Aficio MP C3002 | Manuals - Page 11
    (Duplex Copy) See "Duplex Copying", Copy/ Document Server . Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combined Copying", Copy/ Document Server . See "Combine Two Originals", Fax . Printing received faxes on both sides of sheets (2 Sided Print
  • Ricoh Aficio MP C3002 | Manuals - Page 12
    transmitted faxes to electronic formats and sending them to a computer See "Overview of Folder Transmission Function", Fax . Managing and using documents converted to electronic formats (Document Server) See "Relationship between Document Server and Other Functions", Copy/ Document Server . 10
  • Ricoh Aficio MP C3002 | Manuals - Page 13
    the Address Book", Fax . See "Entering an E-mail Address Manually", Scan . Using Web Image Monitor to register destinations from a computer See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax . Downloading destinations registered in the machine to the LAN-Fax driver
  • Ricoh Aficio MP C3002 | Manuals - Page 14
    Functions . Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Fax/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions . Registering frequently-used printing settings to the printer driver See "Using One Click
  • Ricoh Aficio MP C3002 | Manuals - Page 15
    You Can Customize the [Home] Screen as You Like You Can Customize the [Home] Screen as You Like The icons of each function are displayed on the [Home] screen. CJQ611 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by
  • Ricoh Aficio MP C3002 | Manuals - Page 16
    Machine You Can Make Copies Using Various Functions CJQ601 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. • You can print you to sort, staple, and punch holes in your copies. • See Copy/ Document Server . 14
  • Ricoh Aficio MP C3002 | Manuals - Page 17
    Using Various Functions You Can Print Data Using Various Functions CJQ602 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application. • You can print or delete print jobs stored on the machine's hard
  • Ricoh Aficio MP C3002 | Manuals - Page 18
    files via the network. You can also change print settings and print multiple documents (Document Server). CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer
  • Ricoh Aficio MP C3002 | Manuals - Page 19
    Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax . Transmission You can send a fax from your computer over the network (Ethernet or wireless LAN) to this machine
  • Ricoh Aficio MP C3002 | Manuals - Page 20
    application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings . • For details about how to use the
  • Ricoh Aficio MP C3002 | Manuals - Page 21
    IP address or host name instead of a fax number (IP-Fax Transmission). • This machine can receive documents sent via Internet Fax (IP-Fax Reception). • Using a VoIP gateway, this machine can send to G3 facsimiles connected to the public switched telephone network (PSTN). • For details about settings
  • Ricoh Aficio MP C3002 | Manuals - Page 22
    1. What You Can Do with This Machine • For details about how to transmit and receive documents over the Internet, see "Transmission" and "Reception", Fax . 20
  • Ricoh Aficio MP C3002 | Manuals - Page 23
    Unit Installed You Can Send and Receive Faxes by Using the Machine without Fax Unit Installed You can send and receive faxes through a different machine's fax functions via a network (Remote Fax). CJQ612 • To use the remote fax function, install the fax connection unit on the client-side machine and
  • Ricoh Aficio MP C3002 | Manuals - Page 24
    the delivery server or send them to a folder in a computer on the same network. • You can use Web Services on Devices (WSD) to send scan files to a client computer. *1 The ScanRouter delivery software is no longer available for sale. • See Fax , Scan , or Connecting the Machine/ System Settings . 22
  • Ricoh Aficio MP C3002 | Manuals - Page 25
    ) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization. • By setting passwords, you can prevent unauthorized access
  • Ricoh Aficio MP C3002 | Manuals - Page 26
    Image Monitor, you can check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the
  • Ricoh Aficio MP C3002 | Manuals - Page 27
    copy prevention. If the document is copied, scanned, or stored in a Document Server by a copier or multifunction printer, the embedded text appears conspicuous in the copy, discouraging such unauthorized copying. • For details, see the printer driver Help, Print , and Security Guide . 25
  • Ricoh Aficio MP C3002 | Manuals - Page 28
    1. What You Can Do with This Machine 26
  • Ricoh Aficio MP C3002 | Manuals - Page 29
    2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components of Types 1 and 2 • Do not obstruct the ventilation holes by placing objects near them or leaning things against them. If the machine overheats, a
  • Ricoh Aficio MP C3002 | Manuals - Page 30
    overheating. 4. Main power switch To operate the machine, the main power switch must be on. If it is off, open the cover and turn the switch on. 5. Control panel See p.45 "Guide to the Names and Functions of the Machine's Control Panel". 6. Internal tray 1 Copied/printed paper and fax messages are
  • Ricoh Aficio MP C3002 | Manuals - Page 31
    overheating. 2. Bypass tray Use to copy or print on OHP transparencies and label paper (adhesive labels). 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 4. Extender Pull this extender out when loading sheets larger than A4 5. Lower right
  • Ricoh Aficio MP C3002 | Manuals - Page 32
    2. Getting Started Guide to Components of Types 3 and 4 • Do not obstruct the ventilation holes by placing objects near them or leaning things against them. If the machine overheats, a
  • Ricoh Aficio MP C3002 | Manuals - Page 33
    of Components 4. Main power switch To operate the machine, the main power switch must be on. If it is off, open the cover and turn the switch on. 5. Control panel See p.45 "Guide to the Names and Functions of the Machine's Control Panel". 6. Internal tray 1 Copied/printed paper and fax messages are
  • Ricoh Aficio MP C3002 | Manuals - Page 34
    loading paper in the bypass tray, align the paper guides flush against the paper. 4. Extender Pull this extender out when loading sheets larger than A4 5. Lower right cover , 81/2 × 11 in the bypass tray. Open
  • Ricoh Aficio MP C3002 | Manuals - Page 35
    to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options External options for types 1 and 2 10 13 9 (mainly Europe and Asia) 12 8 7 1 2 11 6 5 4 3 CJS007 1. Small size paper tray Holds small size sheets of
  • Ricoh Aficio MP C3002 | Manuals - Page 36
    shift tray Sorts and stacks multiple sheets of paper. 10. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 11. Booklet Finisher SR3100 Sorts, stacks, staples, and punches multiple sheets of paper. The saddle stitch function can
  • Ricoh Aficio MP C3002 | Manuals - Page 37
    External options for types 1 and 2 11 14 10 Guide to Functions of the Machine's Options (mainly North America) 1 13 9 8 2 3 12 7 6 5 4 CJS008 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use
  • Ricoh Aficio MP C3002 | Manuals - Page 38
    to 1,100 sheets of paper. Each paper tray holds 550 sheets. 8. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 9. Bridge unit Relays paper to the finisher. 10. Internal shift tray Sorts and stacks multiple sheets of paper. 11
  • Ricoh Aficio MP C3002 | Manuals - Page 39
    Guide to Functions of the Machine's Options External options for types 3 and 4 (models equipped with the ARDF) (mainly Europe and Asia) 1 12 9 8 11 7 2 6 10 5 4 3 CJS009 1. Scanner accessibility unit This unit lets you operate the machine or scan documents from the side instead of using the
  • Ricoh Aficio MP C3002 | Manuals - Page 40
    Internal shift tray Sorts and stacks multiple sheets of paper. 9. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 10. Finisher SR3120 Sorts, stacks, staples, and punches multiple sheets of paper. Consists of the following paper
  • Ricoh Aficio MP C3002 | Manuals - Page 41
    accessibility unit This unit lets you operate the machine or scan documents from the side instead of using the control panel on the machine. 2. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine
  • Ricoh Aficio MP C3002 | Manuals - Page 42
    to 1,100 sheets of paper. Each paper tray holds 550 sheets. 7. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 8. Bridge unit Relays paper to the finisher. 9. Internal shift tray Sorts and stacks multiple sheets of paper. 10
  • Ricoh Aficio MP C3002 | Manuals - Page 43
    Guide to Functions of the Machine's Options External options for types 3 and 4 (models equipped with the one-pass duplex scanning ADF) (mainly Europe and Asia) 12 9 8 11 7 2 6 10 5 4 3 CJS011 this as the output tray, copied/printed paper or fax messages are delivered here face down. 41
  • Ricoh Aficio MP C3002 | Manuals - Page 44
    shift tray Sorts and stacks multiple sheets of paper. 8. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 9. Finisher SR3120 Sorts, stacks, staples, and punches multiple sheets of paper. Consists of the following paper trays
  • Ricoh Aficio MP C3002 | Manuals - Page 45
    types 3 and 4 (models equipped with the one-pass duplex scanning ADF) (mainly North America) 12 9 8 1 11 7 2 6 10 5 4 3 CJS012 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as
  • Ricoh Aficio MP C3002 | Manuals - Page 46
    Internal shift tray Sorts and stacks multiple sheets of paper. 9. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 10. Finisher SR3120 Sorts, stacks, staples, and punches multiple sheets of paper. Consists of the following paper
  • Ricoh Aficio MP C3002 | Manuals - Page 47
    Machine's Control Panel Guide to the Names and No functions are registered to the function keys as a factory default. You can register often used functions, programs, and Web pages to clear the current settings. 5. [Program] key (copier, Document Server, facsimile, and scanner mode) • Press
  • Ricoh Aficio MP C3002 | Manuals - Page 48
    , or immediately after the main power switch is turned on. See "Changing the Default Functions of the Initial Screen", Convenient Functions . 6. [Interrupt] key Press to make interrupt copies. See "Interrupt Copy", Copy/ Document Server . 7. Main power indicator The main power indicator goes on when
  • Ricoh Aficio MP C3002 | Manuals - Page 49
    Guide to the Names and Functions of the Machine's Control Panel 18. [Check Status] key when the machine is receiving print jobs or LAN-Fax documents from a computer. See Fax and Print . 20. Communicating indicator, Fax Received indicator, Confidential File indicator • Communicating indicator Lights
  • Ricoh Aficio MP C3002 | Manuals - Page 50
    [Copier] Press to make copies. For details about how to use the copy function, see Copy/ Document Server . 2. [Facsimile] Press to send or receive faxes. For details about how to use the fax function, see Fax . 3. [Scanner] Press to scan originals and save images as files. For details about how to
  • Ricoh Aficio MP C3002 | Manuals - Page 51
    Document Server] Press to store or print documents on the machine's hard disk. For details about how to use the Document Server function, see Copy/ Document Server see "Specifying the Settings for Favorites", Specifying the Settings for Favorites Settings . 2. Log in to Web Image
  • Ricoh Aficio MP C3002 | Manuals - Page 52
    2. Getting Started 3. Point to [Device Management], and then click [Home Management]. 4. Click [Edit Icons]. 5. Point to [Icon can be added.] of the position that you want to add, and then click [Add]. 6. Select the function or shortcut icon you want to add. 7. Click [OK] four times. Adding icons to
  • Ricoh Aficio MP C3002 | Manuals - Page 53
    4. Press [Add Icon]. How to Use the [Home] Screen 5. Press the [Program] tab. 6. Make sure that [Copier Program] is selected. 7. Select the program you want to add. 51
  • Ricoh Aficio MP C3002 | Manuals - Page 54
    2. Getting Started 8. Specify the position where [Blank] is displayed. 9. Press [OK]. 10. Press the [User Tools/Counter] key. • Press [ ] on the upper-right corner of the screen to check the position on the simple screen. 52
  • Ricoh Aficio MP C3002 | Manuals - Page 55
    25 programs • Document Server: 25 programs • Facsimile: 100 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Color mode, original type, density, Special Original, paper tray, Store File (except for User Name and Password), Create Margin, Finishing, Cover
  • Ricoh Aficio MP C3002 | Manuals - Page 56
    Press the [Home] key on the top left of the control panel, and press the [Copier] icon on the [Home] screen. CJS113 2. Edit the copy settings so all functions you want to store in a program are selected. 3. Press the [Program] key. CJU601 4. Press [Program]. 5. Press the program number you want to
  • Ricoh Aficio MP C3002 | Manuals - Page 57
    Document Server: 34 characters • Facsimile: 20 characters • Scanner: 34 characters • When a specified program is registered as the default, its values become the default settings Sides] in [Dup./Combine/Series]. You can save paper and toner. In [Edit / Colour], specify [CONFIDENTIAL] under [Preset
  • Ricoh Aficio MP C3002 | Manuals - Page 58
    "London branch: daily report" under [File Name]. You can scan documents efficiently. Select [Full Colour: Text / Photo] in [Scan Settings] and [High Compression PDF] in [Send File Type / Name]. You can reduce the data size of scanned documents, so that you can send them without any concern for data
  • Ricoh Aficio MP C3002 | Manuals - Page 59
    of pages. Specify settings to save scanned data in TIFF format. Also, specify a higher resolution in [Scan Settings]. Scanned documents maintain much of Program name Transmission result notification fax Specified time fax transmission Departmental fax transmission Program description Select [
  • Ricoh Aficio MP C3002 | Manuals - Page 60
    given above are just examples. You can assign any name to a program according to your objectives. • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended. 58
  • Ricoh Aficio MP C3002 | Manuals - Page 61
    panel go off. When this is done, machine power is off. When the fax unit is installed, fax files in memory may be lost if you turn this switch off. Use this switch only when necessary. Turning On the Main Power • Do not turn off the main power switch immediately after turning it on. Doing so may
  • Ricoh Aficio MP C3002 | Manuals - Page 62
    the main power switch before pulling out the power plug. Not doing so may result in damage to the hard disk or memory, leading to malfunctions. • Do not turn off the power while the machine is in operation. 1. Open the main power switch cover, and then turn off the main power switch. The main power
  • Ricoh Aficio MP C3002 | Manuals - Page 63
    . • Ask the user administrator for the Login User Name, Login Password, and User Code. For details about user authentication, see Security Guide . • User Code to enter on User Code Authentication is the numerical value registered in the Address Book as "User Code". User Code Authentication Using
  • Ricoh Aficio MP C3002 | Manuals - Page 64
    Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication
  • Ricoh Aficio MP C3002 | Manuals - Page 65
    aligned to the rear left corner. Start with the first page to be copied. 1 CJW001 1. Positioning mark 3. Lower the ADF. Placing Originals in the Auto Document Feeder Be sure not to block the sensor or load the original untidily. Doing so may cause the machine to detect the size of the
  • Ricoh Aficio MP C3002 | Manuals - Page 66
    ARDF (Types 1 and 2) 1 ARDF (Types 3 and 4) CJW003 1 CJW004 One-pass duplex scanning ADF (Types 3 and 4) 1 1. Sensors CJW005 1. Adjust the original guide to the original size. 2. Set the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page
  • Ricoh Aficio MP C3002 | Manuals - Page 67
    1 2 CJW006 • ARDF (Types 3 and 4) 1 2 CJW007 • One-pass duplex scanning ADF (Types 3 and 4) 1 2 CJW008 1. Limit mark 2. Original guide Placing Originals 65
  • Ricoh Aficio MP C3002 | Manuals - Page 68
    2. Getting Started 66
  • Ricoh Aficio MP C3002 | Manuals - Page 69
    . For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of weight of the paper you are using. For details, see "System Settings", Connecting the Machine/ System Settings . 1. Make sure "Copier" appears on the screen. If any
  • Ricoh Aficio MP C3002 | Manuals - Page 70
    3. Copy 7. When the copy job is finished, press the [Reset] key to clear the settings. 68
  • Ricoh Aficio MP C3002 | Manuals - Page 71
    rotated. For details about Rotate Copy, see "Rotate Copy", Copy/ Document Server . The original sizes and orientations you can use with this function are as follows: (mainly Europe and Asia) • Types 1 and 2 Original location Exposure glass ARDF • Types 3 and 4 Original size and orientation A3
  • Ricoh Aficio MP C3002 | Manuals - Page 72
    3. Copy (mainly North America) Original location Exposure glass ADF Original size and orientation 11 × 17 , 81/2 × 14 , 81/2 × 11 , 51/2 × 81/2 11 × 17 , 81/2 × 14 , 81/2 × 11 , 51/2 × 81/2 , 10 × 14 ,
  • Ricoh Aficio MP C3002 | Manuals - Page 73
    Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on
  • Ricoh Aficio MP C3002 | Manuals - Page 74
    [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the document to be output. To change the original or copy orientation, press [Orientation]. 4. Press [OK]. 5. Place the originals, and then press the [Start
  • Ricoh Aficio MP C3002 | Manuals - Page 75
    orientation and the number of originals to be combined. • Portrait ( ) originals CKN015 • Landscape ( ) originals CKN016 Placing originals (originals placed in the ADF) The default value for the copy order in the Combine function is [From Left to Right]. To copy originals from right to left in the
  • Ricoh Aficio MP C3002 | Manuals - Page 76
    3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side
  • Ricoh Aficio MP C3002 | Manuals - Page 77
    2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. 1. Press [Dup./Combine/Series]. Combined Copying 2. Press [Combine]. 3. Select [1 Sided] or [2 Sided] for [Original:]. If you
  • Ricoh Aficio MP C3002 | Manuals - Page 78
    3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2
  • Ricoh Aficio MP C3002 | Manuals - Page 79
    3. Select [1 Sided] or [2 Sided] for [Original:]. Combined Copying 4. Press [Combine 2 Sides]. 5. Press [Orientation]. 6. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. 7. Select the number of originals to combine. 8. Press [OK]. 9. Select the paper
  • Ricoh Aficio MP C3002 | Manuals - Page 80
    3. Copy Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 148.0-457.2 mm (5.83-18.00 inches) and a vertical length of 90.0-305.0 mm (3.55-12.00 inches) can be fed in from the bypass tray. Note however that the limitation on the horizontal and vertical length
  • Ricoh Aficio MP C3002 | Manuals - Page 81
    see p.148 "Recommended Paper Sizes and Types". About handling envelopes, supported envelope types, and how to load envelopes, see p.157 "Envelopes". sided:TtoT] to cancel the setting. To copy onto custom size envelopes, you must specify the envelope's dimensions. Specify the horizontal and vertical
  • Ricoh Aficio MP C3002 | Manuals - Page 82
    Before using this function, specify the paper size and type under [Tray Paper Settings] in User Tools. For the paper type, select [Envelope]. For details, see "System Settings", Connecting the Machine/ System Settings . 1. Select the paper tray where the envelopes are loaded. 2. Place the originals
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    Finishing Staple Each copy set can be stapled together. Finishing CKN021 • You cannot use the bypass tray with this function. Original orientation and staple position Place all the originals in
  • Ricoh Aficio MP C3002 | Manuals - Page 84
    3. Copy Bottom Slant Placing the original on the exposure glass Placing the original in the ADF Staple position*1 Left 2 *2 Top 2 *3 *2 *3 Center *1 The above tables show staple positioning. The orientation of the paper does not indicate orientation of delivery. *2 You cannot staple at
  • Ricoh Aficio MP C3002 | Manuals - Page 85
    Sort is automatically selected. 3. Press [OK]. 4. Enter the number of copy sets with the number keys. 5. Place the originals, and then press the [Start] available number of punch holes is shown below: (mainly Europe and Asia): 2 holes, 4 holes (mainly North America): 2 holes, 3 holes • You cannot
  • Ricoh Aficio MP C3002 | Manuals - Page 86
    3. Copy When the paper that is loaded is the same size and orientation as the original, the relationship between the orientation in which you place the original and the punch hole positions is as follows. You can confirm the punch hole positions that can be selected on the screen that appears when
  • Ricoh Aficio MP C3002 | Manuals - Page 87
    1. Press [Finishing]. Finishing 2. Select one of the punch hole positions. 3. Press [OK]. 4. Enter the number of copy sets with the number keys. 5. Place the originals, and then press the [Start] key. 85
  • Ricoh Aficio MP C3002 | Manuals - Page 88
    You can check the stored documents from the Document Server screen. For details about the Document Server, see p.127 "Storing Data". 1. Press [Store File]. 2. Enter a file name, user name, or password if necessary. 3. Press [OK]. 4. Place the originals. 5. Make the scanning settings for the original
  • Ricoh Aficio MP C3002 | Manuals - Page 89
    specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations. Multiple types of destination can be specified simultaneously. • It is recommended that you call the receivers and confirm with them when sending important documents. • If there is a power failure (the main power switch is turned
  • Ricoh Aficio MP C3002 | Manuals - Page 90
    such as scan size and resolution. 6. Configure the transmission settings such as "TX Mode" as necessary. 7. Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key. If you make a mistake, press the [Clear
  • Ricoh Aficio MP C3002 | Manuals - Page 91
    Transmission) 9. If you send documents to Internet Fax or e-mail destinations or enable the "E-mail TX Results" function, specify a sender. 10. Press the [Start] key. Registering a Fax Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management]. 3. Check that [Program
  • Ricoh Aficio MP C3002 | Manuals - Page 92
    to its registered Personal Box, for example, cannot be delivered. Be sure to check the settings in the fax function before deleting any destinations. 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management]. 3. Check that [Program / Change] is selected. 4. Select the name whose
  • Ricoh Aficio MP C3002 | Manuals - Page 93
    7. Press [Delete All], and then press [OK]. Basic Procedure for Transmissions (Memory Transmission) 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools/Counter] key. 91
  • Ricoh Aficio MP C3002 | Manuals - Page 94
    fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission. • It is recommended that you call the receivers and confirm with them when sending important documents
  • Ricoh Aficio MP C3002 | Manuals - Page 95
    Transmitting while Checking Connection to Destination (Immediate Transmission) 6. Specify a destination. If you make a mistake, press the [Clear] key, and then enter again. 7. Press the [Start] key. 93
  • Ricoh Aficio MP C3002 | Manuals - Page 96
    Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. 1. Press the [Reset] key. CJN023 Canceling a
  • Ricoh Aficio MP C3002 | Manuals - Page 97
    Canceling a Transmission 2. Press [Cancel Scanning] or [Cancel TX]. Depending on the transmission mode and function you use, either [Cancel Scanning] or [Cancel TX] is displayed. Canceling a Transmission After the Original Is Scanned Use this procedure to cancel a transmission after the original is
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    memory are lost. If documents are lost for this reason, a Power Failure Report is automatically printed when the main power switch is turned on. Use this report to check the list of lost documents. See "Turning Off the Main Power / In the Event of Power Failure", Troubleshooting . 1. Press [TX Mode
  • Ricoh Aficio MP C3002 | Manuals - Page 99
    A user name can be selected from the Address Book or entered manually. File Name You can specify a name for a stored document. If you do not specify a name, scanned documents will be automatically assigned names such as "FAX0001" or "FAX0002". Password You can set this function so as not to send to
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    in the Document Server can be sent again and again until they are deleted. The stored documents are sent with the scan settings made when they were stored. You cannot use the following transmission methods: • Immediate Transmission • Parallel Memory Transmission • On Hook Dial • Manual Dial 98
  • Ricoh Aficio MP C3002 | Manuals - Page 101
    documents to be sent. To view details about stored documents, press [Details]. Press the Thumbnails key to switch the screen to thumbnail display. 3. If you select a document with a password, enter the password to stored documents, place the original, and then select any scan settings you require.
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    4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: "All", "Print per File No.", or "Print per User". All Prints the results of communications in the order made. Print per
  • Ricoh Aficio MP C3002 | Manuals - Page 103
    supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. When the machine is connected to a client computer via
  • Ricoh Aficio MP C3002 | Manuals - Page 104
    how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties
  • Ricoh Aficio MP C3002 | Manuals - Page 105
    Power mode or Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver [Black and White] in the "Color/ Black and White:" list. 10. If you want to print multiple copies, specify a number of sets in
  • Ricoh Aficio MP C3002 | Manuals - Page 106
    [Locked Print]. 5. Click [Details...]. 6. Enter a User ID in the "User ID:" box, and then enter a password in the "Password:" box. 7. Click [OK]. 8. Change any other print settings if necessary. 9. Click [OK]. 10. Start printing from the application's [Print] dialog box. Printing a Locked Print
  • Ricoh Aficio MP C3002 | Manuals - Page 107
    once by pressing [Select All Jobs] after selecting a file. 5. Press [Print]. 6. Enter the password using the number keys, and then press [OK]. 7. To change the print settings of the document, press [Detailed Settings]. 8. Enter the number of copies using the number keys if necessary, and then press
  • Ricoh Aficio MP C3002 | Manuals - Page 108
    :" list, click [Hold Print]. 5. Click [Details...]. 6. Enter a User ID in the "User ID:" box. You can optionally set a file name of a Hold Print file. 7. To specify the print time of the document, select the [Set Print Time] check box, and then specify the time. You can specify the time in 24-hour
  • Ricoh Aficio MP C3002 | Manuals - Page 109
    print. You can select all the Hold Print files at once by pressing [Select All Jobs] after selecting a file. 5. Press [Print]. 6. To change the print settings of the document, press [Detailed Settings]. 7. Enter the number of copies using the number keys if necessary, and then press [Print]. 107
  • Ricoh Aficio MP C3002 | Manuals - Page 110
    ) functions, authentication must be enabled beforehand. For details, see Security Guide . • Stored Print Stores the file in the machine and prints box. You can optionally set a file name and a password of a Stored Print file. 7. Click [OK]. 8. Change any other print settings if necessary. 9. Click
  • Ricoh Aficio MP C3002 | Manuals - Page 111
    machine prints files that correspond to the entered password and files that do not require a password. The number of files to be printed is displayed on the confirmation screen. 6. To change the print settings of the document, press [Detailed Settings]. 7. Enter the number of copies using the number
  • Ricoh Aficio MP C3002 | Manuals - Page 112
    5. Print 110
  • Ricoh Aficio MP C3002 | Manuals - Page 113
    and confirm the details of the destination computer. Also refer to "Registering Folders", Connecting the Machine/ System Settings , and register the address of the destination computer to the address book. 1. Press the [Home] key on the top left of the control panel, and press the [Scanner] icon
  • Ricoh Aficio MP C3002 | Manuals - Page 114
    settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings in a network domain. Write address. The address displayed under [IP Address] is the IPv4 address of the computer. 4. Next, enter the command "set
  • Ricoh Aficio MP C3002 | Manuals - Page 115
    Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft or Groups] window, click [Advanced...]. 9. Specify one or more object types, select a location, and then click [Find Now]. 10. From the list of results, select the
  • Ricoh Aficio MP C3002 | Manuals - Page 116
    the [Full Control] or [Change] check box. 9. Press [OK] twice. Registering an SMB Folder 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management]. 3. Check that [Program / Change] is selected. 4. Press [New Program]. 5. Press [Change] under "Name". The name entry display appears
  • Ricoh Aficio MP C3002 | Manuals - Page 117
    specified in "Default User Name / Password (Send)" of File Transfer settings are applied. 10. Press [Change] under "Login User Name". 11. Enter the login user name of the destination computer, and then press [OK]. 12. Press [Change] under "Login Password". 13. Enter the password of the destination
  • Ricoh Aficio MP C3002 | Manuals - Page 118
    SMB folder manually 1. Press [Change] under "Path". 2. Enter the path where the folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\User\Share. If the network does not allow automatic obtaining of IP addresses, include
  • Ricoh Aficio MP C3002 | Manuals - Page 119
    Scan to Folder You can press [Up One Level] to switch between levels. 4. Select the folder you want to register. 5. Press [OK]. Deleting an SMB Registered Folder 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management]. 3. Check that [Program / Change] is selected. 4. Select the
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    the right of the user name field to display the soft keyboard. 7. Depending on the destination setting, enter the password for logging in to the computer. Press [Manual Entry] for the password to display the soft keyboard. 8. Press [Connection Test]. A connection test is performed to check whether
  • Ricoh Aficio MP C3002 | Manuals - Page 121
    by E-mail Basic Procedure for Sending Scan Files by Email 1. Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CJS113 2. Make sure that no previous settings remain. If a previous setting remains, press the [Clear Modes] key. 3. Press the
  • Ricoh Aficio MP C3002 | Manuals - Page 122
    selected e-mail sender will receive e-mail notification when the email recipient has opened the e-mail. 9. Press the [Start] key. Registering an E-mail Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management]. 3. Check that [Program / Change] is selected. 4. Press [New
  • Ricoh Aficio MP C3002 | Manuals - Page 123
    on the scanner function screen. If [Internet Fax Destination Only] is specified, registered e-mail addresses only appear in the internet fax display on the fax function screen. 13. If you want to use Internet fax, specify whether or not to use "Send via SMTP Server". 14. Press [OK]. 15. Press [Exit
  • Ricoh Aficio MP C3002 | Manuals - Page 124
    address, or IP-Fax destination. 5. Press [E-mail]. 6. Press [Change] under "E-mail Address". 7. Press [Delete All], and then press [OK]. 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools/Counter] key. Entering an E-mail Address Manually 1. Press [Manual Entry]. 2. Enter the e-mail address
  • Ricoh Aficio MP C3002 | Manuals - Page 125
    password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network local dealer, or see the documentation for DeskTopBinder. 1. Press the [Home Make sure that no previous settings remain. If a previous setting remains, press the [Clear
  • Ricoh Aficio MP C3002 | Manuals - Page 126
    ], enter a file name, and then press [OK]. • Password Press [Password], enter a password, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. 7. Press [OK]. 8. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan size. 9. Press the
  • Ricoh Aficio MP C3002 | Manuals - Page 127
    ], [High Compression PDF] ,[PDF/A] If you select a multi-page file type when scan multiple originals, scanned pages are combined and sent as a single file. Selectable file types differ depending on the scan settings and other conditions. For details about file types, see "Notes About and Limitations
  • Ricoh Aficio MP C3002 | Manuals - Page 128
    6. Scan Specifying Scan Settings 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK]. 126
  • Ricoh Aficio MP C3002 | Manuals - Page 129
    Name]. For details about the Address Book, see "Registering Addresses and Users for Facsimile/Scanner Functions", Connecting the Machine/ System Settings . Password To prevent unauthorized printing, you can specify a password for any stored document. A protected document can only be accessed if its
  • Ricoh Aficio MP C3002 | Manuals - Page 130
    the [Document Server] icon on the [Home] screen. CJS113 2. Press [To Scanning Screen]. 3. Press [User Name]. 4. Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and
  • Ricoh Aficio MP C3002 | Manuals - Page 131
    each function, see Copy/ Document Server . 1. Select a document to be printed. 2. When printing two or more documents at a time, repeat step 1. Up to 30 documents can be printed. 3. When specifying printing conditions, press [To Printing Screen]. 4. Configure print settings. 5. Enter the number of
  • Ricoh Aficio MP C3002 | Manuals - Page 132
    7. Document Server 130
  • Ricoh Aficio MP C3002 | Manuals - Page 133
    's host name has been registered on the DNS or WINS server, you can enter it. When setting SSL, a protocol for encrypted communication, under environment which server authentication is issued, enter "https://(machine's IP address or host name)/". Web Image Monitor is divided into the following
  • Ricoh Aficio MP C3002 | Manuals - Page 134
    Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Displays the basic information of the
  • Ricoh Aficio MP C3002 | Manuals - Page 135
    from the Address Book, a message indicating incorrect user code entry appears. If this is the case, reprogram a user code. 4. Click the property icon of the desired fax document. 5. View the content of the fax document. 6. To download the received fax document, select [PDF], [PDF/A], or [Multi
  • Ricoh Aficio MP C3002 | Manuals - Page 136
    8. Web Image Monitor 134
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    A5 , B5 JIS , or 81/2 × 11 from tray 1, contact your service representative. • (mainly North America) Tray 1 can hold 81/2 × 11 paper only. If you want to print on A4 , A5 , or B5 JIS from tray 1, contact your service representative. • If a paper tray is pushed vigorously when putting it back
  • Ricoh Aficio MP C3002 | Manuals - Page 138
    9. Adding Paper and Toner CJW012 3. Carefully push the paper tray fully in. • Various sizes of paper can be loaded in trays 2-4 by adjusting the positions of side fences and
  • Ricoh Aficio MP C3002 | Manuals - Page 139
    If the guides are not flush against the paper, images might be skewed or paper misfeeds might occur. CJW014 • When you use the bypass tray, it is recommended to set the paper direction to . • When copying from the bypass tray, see "Copying from the Bypass Tray", Copy/ Document Server . When printing
  • Ricoh Aficio MP C3002 | Manuals - Page 140
    Paper and Toner • default setting of [Bypass Tray] is [Driver / Command]. • Settings remain valid until they are changed. After printing, be sure to clear settings for the next user. • For details about setting printer drivers, see "Printing Documents", Print . • [Auto Detect] is the default setting
  • Ricoh Aficio MP C3002 | Manuals - Page 141
    the paper size using the control panel 1. Press the [User Tools/Counter] key. Loading Paper into the Bypass Tray CJS039 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Select the paper size. 5. Press [OK]. 6. Press the [User Tools/Counter] key. • When loading thick paper
  • Ricoh Aficio MP C3002 | Manuals - Page 142
    Toner Setting custom size paper using the control panel 1. Press the [User Tools/Counter] key. CJS039 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Press [Custom Size]. If a custom size is already set can be used, contact your sales or service representative. • Use A4 or
  • Ricoh Aficio MP C3002 | Manuals - Page 143
    ]. 3. Press [ Next]. 4. Press [Paper Type: Bypass Tray]. 5. Select the proper items, according to the paper type you want to set. • Press [OHP (Transparency)] on the [Paper Type] area when loading OHP transparencies. • To load thin or thick paper, press [Do not Display] on the [Paper
  • Ricoh Aficio MP C3002 | Manuals - Page 144
    9. Adding Paper and Toner Loading Paper into the Small Size Paper Tray • Check the paper edges are aligned at the right side. • If a paper tray is pushed vigorously when
  • Ricoh Aficio MP C3002 | Manuals - Page 145
    Loading Paper into the Small Size Paper Tray • Various sizes of paper can be loaded in the small size paper tray by adjusting the positions of side fences and end fence. For details, see "Changing the Paper Size in the Small Size Paper Tray", Paper Specifications and Adding Paper . • You can load
  • Ricoh Aficio MP C3002 | Manuals - Page 146
    9. Adding Paper and Toner Loading Paper into Tray 3 (LCT) • When paper loaded left edge of the tray. • (mainly Europe and Asia) Tray 3 (LCT) can hold A4 paper only. If you want to print on 81/2 × 11 from Tray 3 (LCT), contact your service representative. • (mainly North America) Tray 3 (LCT)
  • Ricoh Aficio MP C3002 | Manuals - Page 147
    • Left half of the tray pulled out Loading Paper into Tray 3 (LCT) CJW017 3. Carefully push the paper tray fully in. • You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 145
  • Ricoh Aficio MP C3002 | Manuals - Page 148
    Adding Paper and Toner Loading Paper into the Large Capacity Tray (LCT) • (mainly Europe and Asia) The large capacity tray (LCT) can hold A4 paper only. If you want to print on 81/2 × 11 or B5 JIS from the large capacity tray (LCT), contact your service representative. • (mainly North America
  • Ricoh Aficio MP C3002 | Manuals - Page 149
    Loading Paper into the Large Capacity Tray (LCT) CJW020 4. Load paper by repeating steps 2 and 3. 5. Close the right cover of the large capacity tray (LCT). 147
  • Ricoh Aficio MP C3002 | Manuals - Page 150
    9. Adding Paper and Toner Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use damp or curled 11 Paper capacity 550 sheets 550 sheets A4 , A5 , B5 JIS *1 To load paper any of the sizes specified above, contact your service representative. 148
  • Ricoh Aficio MP C3002 | Manuals - Page 151
    lb. Index) Thin Paper-Thick Paper 3 A4 , A5 , B5 JIS , 11 × 17 , 81/2 × 14 , 81/2 × 11 , 71/4 × 101/2 Select the paper size using the System Settings menu: 550 sheets 11 × 17 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 10 , 71/4 × 101/2 , 8K , 16K , 11 × 15 , 10
  • Ricoh Aficio MP C3002 | Manuals - Page 152
    9. Adding Paper and Toner Paper type and weight 52-256 g/m2 (14 lb. Bond- mm Envelopes Vertical: 7.17-11.69 inches *1 Horizontal: 5.83-17.00 inches Select the paper size using the System Settings menu: 41/8 × 91/2 , C5 Env 50 sheets *2 *1 When loading paper with a vertical length of more than
  • Ricoh Aficio MP C3002 | Manuals - Page 153
    100.0-220.0 mm Horizontal: 148.0-432.0 mm Envelopes Vertical: 3.94-8.66 inches Horizontal: 5.83-17.00 inches Select the paper size using the System Settings menu: 41/8 × 91/2 , 37/8 × 71/2 , C5 Env , C6 Env , DL Env • : 50 sheets *1 •: Double flap: 15 sheets *2 Single flap: 25 sheets *2 *1 Load
  • Ricoh Aficio MP C3002 | Manuals - Page 154
    9. Adding Paper and Toner Paper type and weight Paper size 52-300 g/m2 (14 lb. Bond-110 lb. Cover) Thin size. For copier mode, see "Copying onto Regular Size Paper from the Bypass Tray", Copy/ Document Server . For printer mode, see p.139 "Setting the paper size using the control panel". 152
  • Ricoh Aficio MP C3002 | Manuals - Page 155
    Paper from the Bypass Tray", Copy/ Document Server . For printer mode, see p.140 "Setting custom size paper using the control panel × 2 A4 *1 To load paper any of the sizes specified above, contact your service representative. Large capacity tray (LCT) Paper type and weight Paper size 60-216 g/
  • Ricoh Aficio MP C3002 | Manuals - Page 156
    Adding Paper and Toner Paper Thickness Paper is close to the minimum or maximum weight. Change the paper weight setting to thinner or thicker. *2 Depending on the type of thin produce noise when delivered. This noise does not indicate a problem and print quality is unaffected. (Glossy paper and OHP
  • Ricoh Aficio MP C3002 | Manuals - Page 157
    [Paper Type: Bypass Tray], and [Paper Type: LCT]. See "System Settings", Connecting the Machine/ System Settings . For the setting procedure of the Auto Tray Switching function, see "Copier / Document Server Features", Copy/ Document Server . • When loading label paper: • We recommend that you use
  • Ricoh Aficio MP C3002 | Manuals - Page 158
    and Toner • can occur when printing on thick glossy sheets. To prevent such problems, be sure to fan glossy sheets thoroughly before loading them. them one by one from the bypass tray. • When loading thick paper, set the paper direction according to its grain, as shown in the following diagram:
  • Ricoh Aficio MP C3002 | Manuals - Page 159
    Recommended Paper Sizes and Types • Prints might be noticeably curled. Flatten out prints if they are creased or curled. Envelopes This section gives you various details about and recommendations concerning envelopes. • Do not use window envelopes. • Fan the envelopes before loading them to
  • Ricoh Aficio MP C3002 | Manuals - Page 160
    9. Adding Paper and Toner Orientation of envelopes Side-opening envelopes Exposure glass Paper trays 2-4 Small size paper tray *1 Bypass tray • Flaps: closed • Bottom side of envelopes: toward the back
  • Ricoh Aficio MP C3002 | Manuals - Page 161
    rotate the print image by 180 degrees using the printer driver. Recommended envelopes For information about recommended envelopes, contact your To get better output quality, it is recommended that you set the right, left, top, and bottom print margin, to at least 15 mm (0.6 inches) each. • Output
  • Ricoh Aficio MP C3002 | Manuals - Page 162
    9. Adding Paper and Toner • High temperature and high humidity conditions can reduce print quality and cause envelopes to become creased. • Depending on the environment, copying or printing on envelopes
  • Ricoh Aficio MP C3002 | Manuals - Page 163
    This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store
  • Ricoh Aficio MP C3002 | Manuals - Page 164
    soap and water. • Always replace the toner cartridge when a notification appears on the machine. • Fault may occur if you use toner other than the recommended type. • When adding toner, do not turn off the main power. If you do, settings will be lost. • Store toner where it will not be exposed to
  • Ricoh Aficio MP C3002 | Manuals - Page 165
    containers in the container's box or a bag to prevent the toner from leaking out of the container when you dispose of it. (mainly Europe and Asia) If you want to discard your used toner container, please contact your local sales office. If you discard it by yourself, treat it as general plastic
  • Ricoh Aficio MP C3002 | Manuals - Page 166
    9. Adding Paper and Toner 164
  • Ricoh Aficio MP C3002 | Manuals - Page 167
    Maintenance and Specifications . Appears when the waste toner bottle is full. Contact your sales or service representative. Appears when the hole punch receptacle is full. For details about removing punch waste, see "Removing Punch Waste", Troubleshooting . Appears when the machine is malfunctioning
  • Ricoh Aficio MP C3002 | Manuals - Page 168
    10. Troubleshooting When an Indicator for the [Check Status] Key Is Lit If an the function screen and take the appropriate action. • p.176 "Messages Displayed When Using the Copy/Document Server Function" • p.180 "Messages Displayed When Using the Facsimile Function" • p.197 "Messages Displayed
  • Ricoh Aficio MP C3002 | Manuals - Page 169
    to connect the network, see "Interface Settings", Connecting the Machine/ System Settings . • For details about connecting to the network, contact your administrator. • If the indicator is still lit even after trying to solve the problem as described here, contact your service representative. 167
  • Ricoh Aficio MP C3002 | Manuals - Page 170
    . An invalid key was pressed on the control panel or screen, or the entered password was incorrect. Job completed successfully. A Copier/Document Server Features job has finished. Machine has warmed up. When the power is turned on or the machine exits Sleep mode, the machine has fully warmed up
  • Ricoh Aficio MP C3002 | Manuals - Page 171
    If other messages appear, follow the instructions displayed. Problem Causes Solutions The [Facsimile] or [Scanner] icon does not appear on the [Home] screen even though the copier screen appears when the machine is turned on using the main power switch. Functions other than the copier function
  • Ricoh Aficio MP C3002 | Manuals - Page 172
    10. Troubleshooting Problem Causes Solutions Nothing happens when the [Check Status] key or the [Energy Saver] key is pressed. The main power switch is turned off. Turn on the main power switch. "Please wait." appears. This message appears when Wait for a while. If the machine does you
  • Ricoh Aficio MP C3002 | Manuals - Page 173
    Problems Operating the Machine Problem LDAP Authentication or Integration Server Authentication is set. Enter your login user name and user password login user name or login password is not correct. For details about the correct login user name and login password, see Security Guide Troubleshooting
  • Ricoh Aficio MP C3002 | Manuals - Page 174
    10. Troubleshooting Problem Misfeeds occur frequently. Misfeeds occur frequently. Misfeeds occur frequently. Misfeeds occur frequently when printing on sheets loaded in internal tray 2. Causes Solutions The tray's side or end fences may not be set properly. • Remove misfed paper. For details
  • Ricoh Aficio MP C3002 | Manuals - Page 175
    Settings], select a paper type that can be used for duplex printing. For details about the paper types that can be used, see "Duplex Copying", Copy/ Document Server printing. "Turn main Power Switch off" appears. The machine does not shut down normally when the main power switch is turned off,
  • Ricoh Aficio MP C3002 | Manuals - Page 176
    10. Troubleshooting Problem Causes Solutions "Shutting down... Please wait. Main power will be turned off automatically." appears. The shut down procedure has begun because the main power switch was turned off while the machine was in standby mode or performing an operation. Follow the message
  • Ricoh Aficio MP C3002 | Manuals - Page 177
    When You Have Problems Operating the Machine Problem "The image data size is not valid. See the manual for required data." be JPEG. Specify the supported. image again. • If you cannot make copies as you want because of paper type, paper size, or paper capacity problems, use the recommended
  • Ricoh Aficio MP C3002 | Manuals - Page 178
    10. Troubleshooting When Messages Are Displayed on the Control Panel Messages Displayed When Using the Copy/Document Server Function This section describes the machine's main messages. If other messages appear, follow their instructions. • If you cannot make copies as you want because of the
  • Ricoh Aficio MP C3002 | Manuals - Page 179
    set. If you press the [Start] key, the copy will start using the selected paper. "Clean the scanning glass. (Located next to the exposure glass.)" The scanning glass or guide . For details about paper, see "Duplex Copying", Copy/ Document Server . "Exceeded max. number of pages per file. Do you
  • Ricoh Aficio MP C3002 | Manuals - Page 180
    mode, such as full color mode and black & white mode. Make sure originals for the sets is n." (A figure is placed at n.) The number of copies exceeds the maximum copy quantity. You can change the maximum copy quantity from [Max. Copy Quantity] in [General Features] under [Copier / Document Server
  • Ricoh Aficio MP C3002 | Manuals - Page 181
    list is being updated from the network using Web Image Monitor. Wait until the message disappears. Do not switch off the power while this message about paper, see "Sort", Copy/ Document Server . "Stapling capacity exceeded." The number of sheets per set is over the staple capacity. Check
  • Ricoh Aficio MP C3002 | Manuals - Page 182
    this function." The logged in user name does For details about how to set not have permission for the permissions, see Security Guide . selected function. When the memory becomes full while using the copy/document server function Message Causes Solutions "Memory is full. nn originals have been
  • Ricoh Aficio MP C3002 | Manuals - Page 183
    there are any network problems." [13-11] Cannot access gatekeeper. • Check that the correct gate keeper address is listed in [H.323 Settings] of [Facsimile Features]. For details about H.323 Settings, see "Initial Settings", Fax . • For details about network problems, contact your administrator
  • Ricoh Aficio MP C3002 | Manuals - Page 184
    SIP Server IP Address and SIP User Name are listed in [SIP Settings] of [Facsimile Features]. For details about SIP Settings, see "Initial Settings", Fax . • For details about network problems, contact your administrator. Cannot access SIP server. • Check that the correct SIP Server IP Address is
  • Ricoh Aficio MP C3002 | Manuals - Page 185
    are any network problems." [14-01] Causes The "Effective Protocol" and "SIP Server IP Address" settings are different, or an incorrect IP address has been registered. The DNS server, SMTP server, or folder specified for transfer to was not found, or the destination for Internet Fax around (not
  • Ricoh Aficio MP C3002 | Manuals - Page 186
    the folder for forwarding is properly working. • For details about network problems, contact your administrator. • Check that the correct E-mail Address is listed in [Fax E-mail Account] of [System Settings]. For details about Fax E-mail Account, see "File Transfer", Connecting the Machine/ System
  • Ricoh Aficio MP C3002 | Manuals - Page 187
    Name and Password are listed in [Fax Email Account] of [System Settings]. For details about Fax Email Account, see "File Transfer", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator. • Check that the correct machine email address is specified
  • Ricoh Aficio MP C3002 | Manuals - Page 188
    there are any network problems." [15-12] Causes Cannot find the DNS server or POP3/IMAP4 server. Cannot log in to the POP3/ IMAP4 server. Solutions • Check that the following settings in [System Settings] are listed correctly. • IP address of the DNS Server • the server name or IP address of the
  • Ricoh Aficio MP C3002 | Manuals - Page 189
    Check that the correct IP address is specified for the machine in [System Settings]. For details about IP address, see "Interface Settings", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator. "Connection with LDAP server has failed. Check the
  • Ricoh Aficio MP C3002 | Manuals - Page 190
    details about LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings . "Functional problem occurred. Stopped processing." The main power switch was turned off while the machine was receiving a document by Internet Fax. Even if you turn the main power switch back
  • Ricoh Aficio MP C3002 | Manuals - Page 191
    "Original(s) is being scanned for a different function." A function of the machine other than the Facsimile function is being used such as the Document Server function. Before sending a file by fax, cancel the job in progress. For example, press [Exit], and then press the [Home] key. Press the
  • Ricoh Aficio MP C3002 | Manuals - Page 192
    , see Security Guide . "Updating the destination list... Please wait. Specified destination(s) or sender's name has been cleared." The destination list is being updated from the network using Web Image Monitor. Wait until the message disappears. Do not switch off the power while this message
  • Ricoh Aficio MP C3002 | Manuals - Page 193
    . Check the remote machine status." A network error occurred while using the remote fax function. • Check that the remote machine supports the remote fax function. • Check that the remote machine is working normally. • Check that the correct IP address or host name is set for the remote machine in
  • Ricoh Aficio MP C3002 | Manuals - Page 194
    the remote fax function, disable User Code Authentication. For details about user code authentication, see Security Guide . "Transfer error has occured. Check the status of the remote machine." A network error occurred during transfer. • Check that the correct IP address or host name is set for
  • Ricoh Aficio MP C3002 | Manuals - Page 195
    (destination certificate) has expired. Solutions A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide . A new user certificate must be installed. For details about the user certificate (destination certificate), see Security
  • Ricoh Aficio MP C3002 | Manuals - Page 196
    10. Troubleshooting Message (S/ MIME) has expired. "E-mail TX Result cannot be set because the specified destination's certificate is not currently valid." details about the user certificate (destination certificate), see Security Guide . A new device certificate (S/MIME) must be installed.
  • Ricoh Aficio MP C3002 | Manuals - Page 197
    about the device certificate (S/MIME), see Security Guide . "XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME details about the device certificate (S/MIME), see Security Guide . "The PDF Digital Signature's device certificate is not currently valid. The
  • Ricoh Aficio MP C3002 | Manuals - Page 198
    be installed. For details about how to install a device certificate (PDF with digital signature), see Security Guide . • If "Check whether there are any network problems." appears, the machine is not correctly connected to the network or the settings of the machine are not correct. If you do not
  • Ricoh Aficio MP C3002 | Manuals - Page 199
    their instructions. Status messages Message "Hex Dump Mode" "Job Suspended..." "Offline" " offline. This message might appear for a second or two while the machine is preparing, performing initial adjustments, or adding toner. Wait a while. The machine is printing. Wait a while. This is the default
  • Ricoh Aficio MP C3002 | Manuals - Page 200
    confirm the wireless LAN board is inserted correctly. And then, turn on the main power switch again. If the message appears again, contact your service representative. • The settings are not updated although the unit is detected. "Cannot connect with the Bluetooth interface. Check the Bluetooth
  • Ricoh Aficio MP C3002 | Manuals - Page 201
    is inserted correctly. And then, turn on the main power switch again. If the message appears again, contact your service representative. "Load following paper in n. To cancel job, press [Job Reset]." (A figure is placed at n.) The printer driver settings are incorrect or the tray does not contain
  • Ricoh Aficio MP C3002 | Manuals - Page 202
    paper size specified in the printer driver. • You have printed on small size paper from a tray that is not specified as the small size tray. "Problem: Printer Font Error" An error has occurred in the font settings. "Problems with the wireless card. Please call service." (A "wireless LAN board" or
  • Ricoh Aficio MP C3002 | Manuals - Page 203
    Please wait. Specified destination(s) or sender's name has been cleared." The destination list is being updated from the network using Web Image Monitor. Wait until the message disappears. Do not switch off the power while this message is displayed. Depending on the number of destinations to be
  • Ricoh Aficio MP C3002 | Manuals - Page 204
    10. Troubleshooting Message "The size of the selected file(s) is too large." "Exceeded the limit value for total data size of the selected files. Cannot select more
  • Ricoh Aficio MP C3002 | Manuals - Page 205
    Check the print settings. "91: main power switch, and then back on again. If the message appears frequently, contact your service representative. "Address Book Document Server when the [Unauthorized Copy Prevention] was specified. On the printer driver, select a job type other than [Document Server
  • Ricoh Aficio MP C3002 | Manuals - Page 206
    . The classification code is not supported with the printer driver. Select Optional for classification code. For details about how to specify classification code settings, see "Configuring Classification Codes", Print . Collate was canceled. Turn off the main power switch, and then back on again
  • Ricoh Aficio MP C3002 | Manuals - Page 207
    . Contact your service representative. "Document Server is not available to use. Cannot store." You cannot use the Document Server function. For details about using Document Server function, contact your administrator. For details about how to set permissions, see Security Guide . "Duplex has
  • Ricoh Aficio MP C3002 | Manuals - Page 208
    10. Troubleshooting Message Causes Solutions "Exceeded max. number of files of Document Server. Cannot store." The maximum file capacity Delete some of the files stored in the of the Document Server was Document Server. exceeded. "Exceeded max. number of files to print for temporary / stored
  • Ricoh Aficio MP C3002 | Manuals - Page 209
    Guide . PDF direct printing could not be performed because the file system could not be obtained. Turn off the main power switch, and then back on again. If the message appears again, contact your service representative. PDF PostScript 3 printer driver, the hard then set the maximum buffer size to
  • Ricoh Aficio MP C3002 | Manuals - Page 210
    driver Help. "Memory Retrieval Error" A memory allocation error occurred. Turn off the main power switch, and then back on again. If the message appears again, replace the RAM. For details about replacing the RAM, contact your service representative. "No response from the server. Authentication
  • Ricoh Aficio MP C3002 | Manuals - Page 211
    Help. PostScript 3 Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. "Printing privileges have not been set for this document." The PDF document you have tried to print has no privileges to print. Contact the
  • Ricoh Aficio MP C3002 | Manuals - Page 212
    10. Troubleshooting Message Causes Solutions "The print job has been cancelled because capture file(s) could not be stored: Exceeded max. memory." The hard disk became full after a file was stored. Delete the files stored in the Document Server or reduce the file size to be sent. "The print
  • Ricoh Aficio MP C3002 | Manuals - Page 213
    corrupt or not supported by the data supported by the your service representative. settings. To check the current status, press [Scanned Files Status]." The entered user name or password password are correct. • Check that the ID and password for the destination folder are correct. • A password
  • Ricoh Aficio MP C3002 | Manuals - Page 214
    10. Troubleshooting Message Causes Solutions "Cannot detect original size. Select scan size." blocking the connection, register the machine's IP address in the firewall's IP address exclusion settings. For details about the procedure for excluding an IP address, see your firewall's Help. "
  • Ricoh Aficio MP C3002 | Manuals - Page 215
    its format might be incompatible with this machine. • Check the file name set at the time of scanning. For details about the characters that can be used be saved is exceeded. • Replace the memory device. • If the document is scanned as single-page or divided multiple pages, data already written to
  • Ricoh Aficio MP C3002 | Manuals - Page 216
    10. Troubleshooting Message Causes Solutions "Captured file network may be busy. • Check that the correct settings for LDAP server are listed in [Administrator Tools] of [System Settings]. For details about LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings
  • Ricoh Aficio MP C3002 | Manuals - Page 217
    : • Increase the e-mail size limit in [Max. E-mail Size]. • Change the [Divide & Send Email] setting to [Yes (per Page)] or [Yes (per Max. Size)]. For details about these settings, see "Send Settings", Scan . "Exceeded max. No. of results to display. Max.: n" (A figure is placed at n.) Search
  • Ricoh Aficio MP C3002 | Manuals - Page 218
    Troubleshooting about the maximum enterable number of characters, see "Values of Various Set Items for Transmission/ Storage / Delivery Function", Scan . "Exceeded details about how to delete files, see "Deleting Stored Documents", Copy/ Document Server . "Exceeded max. number of pages per file. Do
  • Ricoh Aficio MP C3002 | Manuals - Page 219
    of documents to LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings . "LDAP server authentication has failed. Check the settings." The user name and password differ from those set for LDAP Authentication. For details about LDAP Authentication, see Security Guide
  • Ricoh Aficio MP C3002 | Manuals - Page 220
    Troubleshooting Message Causes Solutions "Memory is full. Do you want to store scanned file?" Because there is not enough free hard disk space in the machine for storing in the Document Server slot. "No paper. Load paper of No paper is set in the one of the following sizes." specified paper
  • Ricoh Aficio MP C3002 | Manuals - Page 221
    and Administrator E-mail address mismatch." The SMTP authentication email address and the administrator's e-mail address do not match. "Scanner journal is full. Please check Scanner Features." "Print & Delete Scanner Journal" in [Scanner Features] is set to [Do not Print: Disable Send], and
  • Ricoh Aficio MP C3002 | Manuals - Page 222
    Troubleshooting Message Causes Solutions "Selected file is currently in use. Password cannot be changed." You cannot change the password or the DeskTopBinder setting, and then change the password. "Selected Stop key." The first page of the document is almost blank. The original's blank side
  • Ricoh Aficio MP C3002 | Manuals - Page 223
    a document you do not have permission to delete, see Security Guide . "Transmission has failed. Insufficient memory in the destination hard disk. To check the current status, press [Scanned Files Status]." Transmission has failed. There was not enough free space on the hard disk of the SMTP server
  • Ricoh Aficio MP C3002 | Manuals - Page 224
    IP address in the firewall's IP address exclusion settings. For details about the procedure for excluding an IP address, see your firewall's Help. "Updating is being updated from the network using Web Image Monitor. Wait until the message disappears. Do not switch off the power while this message
  • Ricoh Aficio MP C3002 | Manuals - Page 225
    not be scanned depending on a combination of items such as the specified scaling factor and document size. Change the orientation of the original, and then try to scan the original again. "The PDF Digital Signature's device certificate has expired. The file cannot be sent." The device certificate
  • Ricoh Aficio MP C3002 | Manuals - Page 226
    digital signature) must be installed. For details about how to install a device certificate (PDF with digital signature), see Security Guide . "XXX cannot be YYY because there is a problem with the PDF Digital Signature's device certificate. Check the device certificate." (XXX and YYY indicate the
  • Ricoh Aficio MP C3002 | Manuals - Page 227
    certificate) has expired. Solutions A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/ MIME), see Security Guide . A new user certificate must be installed. For details about the user certificate (destination certificate), see Security
  • Ricoh Aficio MP C3002 | Manuals - Page 228
    ." The entered login user name, password, or driver encryption key was invalid. Check your login user name, login password, or driver encryption key, and then enter them correctly. For details about login user name, login password, and driver encryption key, see Security Guide . "Authentication
  • Ricoh Aficio MP C3002 | Manuals - Page 229
    is not set to "On". Check whether the main power switch of the scanner used for the previous scan is turned on. "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." ("XXX" and "YYY" indicate scanner names.) The machine is not connected to the network correctly
  • Ricoh Aficio MP C3002 | Manuals - Page 230
    Troubleshooting . • When a misfeed occurs, replace the jammed originals. • Check whether the originals are suitable to be scanned by the machine. A communication error has Check whether the client computer can occurred on the network. use the TCP/IP protocol. An error has occurred in the driver
  • Ricoh Aficio MP C3002 | Manuals - Page 231
    size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following see Security Guide . administrator." "No response from the scanner." The machine or client computer is not connected to the network correctly.
  • Ricoh Aficio MP C3002 | Manuals - Page 232
    10. Troubleshooting Message Causes Solutions "Scanner is in use for other function. Please your service representative. cannot be used on this machine. "Scanner is not available. Check the scanner connection status." The machine's main power switch is off. Turn on the main power switch. 230
  • Ricoh Aficio MP C3002 | Manuals - Page 233
    • Check whether the machine is connected to the network correctly. • Deselect the personal firewall function of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol. For details about how
  • Ricoh Aficio MP C3002 | Manuals - Page 234
    10. Troubleshooting 232
  • Ricoh Aficio MP C3002 | Manuals - Page 235
    Ricoh Company, Ltd. is under license. Microsoft®, Windows®, Windows Server®, and Windows Vista® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. PCL® is a registered trademark of Hewlett-Packard Company. PictBridge is a
  • Ricoh Aficio MP C3002 | Manuals - Page 236
    • The product names of Windows Server 2008 are as follows: Microsoft® Windows Server® 2008 Standard Microsoft® Windows Server® 2008 Enterprise • The product names of Windows Server 2008 R2 are as follows: Microsoft® Windows Server® 2008 R2 Standard Microsoft® Windows Server® 2008 R2 Enterprise Other
  • Ricoh Aficio MP C3002 | Manuals - Page 237
    Display panel 45 Document Server 10, 16, 48, 86, 127 Duplex 14, 71 Duplex Copy 9 E E-mail address 122 E-mail destination Home screen image 48 How to Read the Manuals 6 I Immediate transmission 92 Indicator 165, 166 Information screen 9 Initial settings 12 Internal shift tray 33, 35, 37
  • Ricoh Aficio MP C3002 | Manuals - Page 238
    Login/Logout key 45 Lower paper tray......27, 30, 33, 35, 37, 39, 41, 43 Lower right cover 27, 30 M Magazine 14 Main power 59 Main power indicator 45 Main power switch leakage 23 Printer 48, 103, 197, 198 Printer driver 101, 102 Problem 169 Program 12, 53, 55 Program key 45 Punch
  • Ricoh Aficio MP C3002 | Manuals - Page 239
    98, 129 Stored file 124 Stored Print 15, 108 Stored print file 108, 109 Storing a document 97 Storing data 86 Storing received documents 17 Symbols 6 T Thick paper 140, 156 Thin paper 140 Toner 161, 162 Trademark 233 Tray 1 27, 30 Tray 2 27, 30 Tray 3 33, 35, 37, 39, 41, 43, 144
  • Ricoh Aficio MP C3002 | Manuals - Page 240
    MEMO 238
  • Ricoh Aficio MP C3002 | Manuals - Page 241
    MEMO 239
  • Ricoh Aficio MP C3002 | Manuals - Page 242
    MEMO 240 EN GB EN US EN AU D143
  • Ricoh Aficio MP C3002 | Manuals - Page 243
    © 2011
  • Ricoh Aficio MP C3002 | Manuals - Page 244
    EN GB EN US EN AU D143-7003
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Read this manual carefully before you use this machine and keep
it handy for future reference. For safe and correct use, be sure to
read the Safety Information in "Read This First" before using the
machine.
For information not in this manual, refer to
the HTML/PDF
fi
les on the supplied
CD-ROM.
Appendix
Troubleshooting
Adding Paper and Toner
Web Image Monitor
Document Server
Scan
Print
Fax
Copy
Getting Started
What You Can Do with This Machine
User Guide