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When the memory becomes full while using the facsimile function

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10. Troubleshooting • If "Check whether there are any network problems." appears, the machine is not correctly connected to the network or the settings of the machine are not correct. If you do not need to connect to a network, you can specify the setting so this message is not displayed, and then the [Check Status] key no longer lights. For details about how to do this, see "Parameter Settings", Fax . If you reconnect the machine to the network, be sure to set "Display" by configuring the appropriate User Parameter. • If the paper tray runs out of paper, "Cannot print fax message. Load paper." appears on the screen, asking you to add paper. If there is paper left in the other trays, you can receive documents as usual, even if the message appears on the screen. You can turn this function on or off with "Parameter Settings". For details about how to do this, see "Parameter Settings", Fax . When the memory becomes full while using the facsimile function Message Causes "Memory is full. Cannot scan The memory is full. more. Transmission will be stopped." Solutions If you press [Exit], the machine returns to standby mode and starts transmitting the stored pages. Check the pages that have not been sent using the Communication Result Report, and then resend those pages. Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Status messages Message "Hex Dump Mode" "Suspended job exists." Status In Hex Dump mode, the machine receives data in hexadecimal format. Press [Job Reset] to cancel Hex Dump mode. Printing was temporarily stopped by SmartDeviceMonitor for Client. You can resume printing via [My Job List] in SmartDeviceMonitor for Client, or via the Web Image Monitor. To resume printing via Web Image Monitor, ask your system administrator first. 172

Section	Page
<User Guide>	1
TABLE OF CONTENTS	3
How to Read the Manuals	8
Symbols Used in the Manuals	8
Model-Specific Information	9
Names of Major Features	10
1. What You Can Do with This Machine	11
I Want to Save Paper	11
I Want to Convert Documents to Electronic Formats Easily	12
I Want to Register Destinations	13
I Want to Operate the Machine More Effectively	14
You Can Customize the [Home] Screen as You Like	15
You Can Make Copies Using Various Functions	16
You Can Print Data Using Various Functions	17
You Can Utilize Stored Documents	18
You Can Send and Receive Faxes without Paper	19
You Can Send and Receive Faxes Using the Internet	21
You Can Use the Facsimile and the Scanner in a Network Environment	23
You Can Prevent Information Leakage (Security Functions)	24
You Can Monitor and Set the Machine Using a Computer	25
You Can Prevent an Unauthorized Copy	26
2. Getting Started	27
Guide to Names and Functions of Components	27
Guide to Components (mainly Europe)	27
Guide to Components (mainly Asia)	29
Guide to Components (mainly North America)	32
Guide to Functions of the Machine's Options	35
Guide to Functions of the Machine's External Options (mainly Europe)	35
Guide to Functions of the Machine's External Options (mainly Asia)	36
Guide to Functions of the Machine's External Options (mainly North America)	36
Guide to the Names and Functions of the Machine's Control Panel	38
How to Use the [Home] Screen	41
Adding Icons to the [Home] Screen	42
Adding icons to the [Home] screen using Web Image Monitor	43
Adding icons to the [Home] screen using the User Tools	43
Registering Functions in a Program	47
Example of Programs	49
Turning On/Off the Power	51
Turning On the Main Power	51
Turning Off the Main Power	51
When the Authentication Screen is Displayed	53
User Code Authentication Using the Control Panel	53
Logging In Using the Control Panel	53
Logging Out Using the Control Panel	54
Placing Originals	55
Placing Originals on the Exposure Glass (mainly Europe)	55
Placing Originals on the Exposure Glass (mainly Asia)	55
Placing Originals on the Exposure Glass (mainly North America)	56
Placing Originals in the Auto Document Feeder	57
3. Copy	59
Basic Procedure	59
Auto Reduce/Enlarge	61
Duplex Copying	63
Specifying the Original and Copy Orientation	65
Combined Copying	66
One-Sided Combine	67
Two-Sided Combine	68
Copying onto Custom Size Paper from the Bypass Tray	71
Copying onto Envelopes	72
Sort	74
Changing the Number of Sets	74
Storing Data in the Document Server	76
4. Fax	77
Basic Procedure for Transmissions (Memory Transmission)	77
Sending Originals Using the Exposure Glass (Memory Transmission)	78
Registering a Fax Destination	79
Deleting a Fax Destination	80
Transmitting while Checking Connection to Destination (Immediate Transmission)	82
Sending Originals Using the Exposure Glass (Immediate Transmission)	83
Canceling a Transmission	84
Canceling a Transmission Before the Original Is Scanned	84
Canceling a Transmission While the Original Is Being Scanned	84
Canceling a Transmission After the Original Is Scanned (While a Transmission Is in Progress)	85
Canceling a Transmission After the Original Is Scanned (Before a Transmission Is Started)	85
Sending at a Specific Time (Send Later)	87
Storing a Document	88
Sending Stored Documents	89
Printing the Journal Manually	91
5. Print	93
Quick Install	93
Displaying the Printer Driver Properties	94
Standard Printing	95
When Using the PCL 6 Printer Driver	95
Locked Print	96
Sending a Locked Print File	96
Printing a Locked Print File Using the Control Panel	96
Hold Print	98
Sending a Hold Print File	98
Printing a Hold Print File Using the Control Panel	98
Stored Print	100
Sending a Stored Print File	100
Printing a Stored Print File Using the Control Panel	101
6. Scan	103
Basic Procedure When Using Scan to Folder	103
Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information	104
Step 1: Confirming the user name and computer name	104
Step 2: Creating a shared folder on a computer running Microsoft Windows	104
Step 3: Specifying access privileges for the created shared folder	105
Registering an SMB Folder	106
Locating the SMB folder manually	108
Locating the SMB folder using Browse Network	108
Deleting an SMB Registered Folder	109
Entering the Path to the Destination Manually	109
Basic Procedure for Sending Scan Files by E-mail	111
Registering an E-mail Destination	112
Deleting an E-mail Destination	113
Entering an E-mail Address Manually	114
Basic Procedure for Storing Scan Files	115
Checking a Stored File Selected from the List	116
Specifying the File Type	117
Specifying Send Settings	118
7. Document Server	119
Storing Data	119
Printing Stored Documents	121
8. Web Image Monitor	123
Displaying Top Page	123
Viewing Received Fax Documents Using Web Image Monitor	125
9. Adding Paper and Toner	127
Loading Paper into Paper Trays	127
Loading Paper into the Bypass Tray	129
Settings to Use the Bypass Tray under the Printer Function	130
Setting the paper size using the control panel	131
Setting custom size paper using the control panel	131
Setting thick paper or OHP transparencies using the control panel	132
Loading Orientation-Fixed Paper or Two-Sided Paper	134
Recommended Paper Sizes and Types	137
Thick Paper	141
Envelopes	142
Adding Toner	145
Sending Faxes or Scanned Documents When Toner Has Run Out	146
Disposing of Used Toner	147
10. Troubleshooting	149
Indicators	149
When an Indicator for the [Check Status] Key Is Lit	150
Panel Tone	152
When You Have Problems Operating the Machine	153
When Messages Are Displayed on the Control Panel	159
Messages Displayed When Using the Copy/Document Server Function	159
When the memory becomes full while using the copy/document server function	161
Messages Displayed When Using the Facsimile Function	161
When the memory becomes full while using the facsimile function	174
Messages Displayed When Using the Printer Function	174
Status messages	174
Messages displayed on the control panel when using the printer function	175
Other messages	179
Messages Displayed When Using the Scanner Function	188
When Messages Are Displayed on Your Computer Screen	203
Messages Displayed When Using the Scanner Function	203
11. Appendix	209
Trademarks	209

Match case Limit results 1 per page

•

If "Check whether there are any network problems." appears, the machine is not correctly

connected to the network or the settings of the machine are not correct. If you do not need to

connect to a network, you can specify the setting so this message is not displayed, and then the

[Check Status] key no longer lights. For details about how to do this, see "Parameter Settings", Fax

. If you reconnect the machine to the network, be sure to set "Display" by configuring the

appropriate User Parameter.

•

If the paper tray runs out of paper, "Cannot print fax message. Load paper." appears on the

screen, asking you to add paper. If there is paper left in the other trays, you can receive documents

as usual, even if the message appears on the screen. You can turn this function on or off with

"Parameter Settings". For details about how to do this, see "Parameter Settings", Fax

When the memory becomes full while using the facsimile function

Message

Causes

Solutions

"Memory is full. Cannot scan

more. Transmission will be

stopped."

The memory is full.

If you press [Exit], the machine returns

to standby mode and starts transmitting

the stored pages.

Check the pages that have not been

sent using the Communication Result

Report, and then resend those pages.

Messages Displayed When Using the Printer Function

This section describes the principal messages that appear on the display panel, error logs or reports. If

other messages appear, follow their instructions.

Status messages

Message

Status

"Hex Dump Mode"

In Hex Dump mode, the machine receives data in hexadecimal format.

Press [Job Reset] to cancel Hex Dump mode.

"Suspended job exists."

Printing was temporarily stopped by SmartDeviceMonitor for Client.

You can resume printing via [My Job List] in SmartDeviceMonitor for

Client, or via the Web Image Monitor. To resume printing via Web

Image Monitor, ask your system administrator first.

10. Troubleshooting

172