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Ricoh Aficio MP W3600 Troubleshooting - Page 20

When a Job Is Not Performed, Function Compatibility

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When the Machine Does Not Operate As Wanted When a Job Is Not Performed If you cannot execute a function, it may be that the machine is being held up by 1 another function. If you cannot execute a function, terminate any other functions currently active, and then try executing the function again. In certain cases, you can carry out another job (copier, document server, printer, scanner) without canceling the cur- rent job being performed. Performing multiple functions simultaneously like this is called "Multi-accessing". Combination Chart ❖ Function Compatibility The chart shows Function Compatibility when print priority is set to "Interleave". See "General Features", General Settings Guide. : Simultaneous operations are possible. : Operation is enabled when the relevant function key is pressed and remote switching (of the scanner/external extension) is done. : Operation is enabled when the {Interrupt} key is pressed to interrupt the preceding operation. → : Operation is performed automatically once the preceding operation ends. × : The operation must be started once the preceding operation ends. (Simultaneous operations are not possible.) Mode after you select Web Document Server DeskTopBinder Document Server Interrupt Copying TWAIN Scanner Printer Copy Printing from Document Server Scanning a Document to Store in Document Server Operations for Document Server Operations for Scanning Printing Printing Scanning Scanning Printing Data Reception Operations for Copying Operations for Copying Copying Copying Mode before you select Copy Operations for Copying Copying 14 ×× → *1 *1 × *2 *2

Section	Page
Operating Instructions Troubleshooting	1
Introduction	2
Important	2
Notes:	2
Caution:	2
Power Source	2
Manuals for This Machine	3
TABLE OF CONTENTS	5
How to Read This Manual	7
Symbols	7
Names of Major Options	8
1. When the Machine Does Not Operate As Wanted	9
Indicators	9
Panel Tone	10
Checking Machine Status and Settings	11
When an Indicator to the Right of a Function Key Is Lit	14
When You Have Problems Operating the Machine	15
When a Job Is Not Performed	20
2. Troubleshooting When Using the Copy Function	23
When a Message Appears	23
When You Cannot Make Clear Copies	26
When You Cannot Make Copies As Wanted	29
When Memory Is Full	32
3. Troubleshooting When Using the Printer Function	33
When a Message Appears During Installation of the Printer Driver	33
Windows 95/98/Me, Windows 2000, or Windows NT 4.0	33
Windows XP Professional, Windows Server 2003	34
Windows XP Home Edition	34
If USB Connection Fails	35
When a Message Appears	36
Status Messages	36
Alert Messages	37
Checking the Error Log	39
When You Cannot Print	40
Other Printing Problems	43
4. Troubleshooting When Using the Scanner Function	49
When Scanning Is Not Done As Expected	49
When You Cannot Send Scanned Files	50
When Stored Files Cannot Be Accessed	50
When You Cannot Browse the Network to Send a Scan File	50
When the TWAIN Driver Cannot Be Started	50
When Stored Files Cannot Be Edited	51
When the Network Delivery Function Cannot Be Used	51
Operations Are Not Possible When Messages Appear	51
When a Message Appears	52
When a Message Appears on the Control Panel	52
When a Message Appears on the Client Computer	59
5. Adding Paper and Toner	63
Loading Paper	63
Loading the Paper Roll	65
Loading Cut Paper	66
Changing the Paper Size	67
Changing the Paper Size in the Paper Roll Tray	67
Removing the roll holder	67
Setting the roll holder	68
Changing the Paper Size in the Cut Paper Tray	69
Adding Toner	70
Inserting Toner	71
Sending Scanned Documents When Toner Has Run Out	72
Used Toner	72
6. Clearing Misfeeds	73
Removing Jammed Paper	73
Locating Jammed Paper	74
Removing Jammed Paper	75
When A1 is lit	75
When A2 is lit	76
When B is lit	77
When C is lit	77
When P is lit	77
When N1 - N7 is lit	78
7. Remarks	81
Where to Put Your Machine	81
Machine Environment	81
Moving	81
Optimum environmental conditions	82
Environments to avoid	83
Access to the machine	83
Power Connection	84
Maintaining Your Machine	85
Cleaning Inside the Original Cover	85
Cleaning the Main Unit	87