Ricoh Aficio MP W3600 Troubleshooting - Page 40

When You Cannot Print

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Troubleshooting When Using the Printer Function When You Cannot Print Use the following procedures if printing does not start when printing from a computer. Problem Cause Solution Printing does not start. The power is off. Check the cable is securely plugged into the power outlet and the machine. Turn on the main power switch. Printing does not start. The machine is set to Press [Online]. 3 "Offline". Printing does not start. The cause is displayed Check the error message or warning sta- on the display of the con- tus on the display panel and take the re- trol panel. quired action. See p.30 "When a Message Appears". Printing does not start. The interface cable is not Connect the interface cable securely. See connected correctly. "Connecting to the Interfaces", General Settings Guide. Printing does not start. The correct interface cable is not being used. The type of interface cable you should use depends on the computer. Be sure to use the correct one. If the cable is damaged or worn, replace it. See "Connecting to the Interfaces", General Settings Guide. Printing does not start. The interface cable was connected after the machine was switched on. Connect the interface cable before turning on the machine. Printing does not start. If the machine is operating in an extended wireless LAN, failure to print might result from a weak wireless signal. To check signal status, press the {User Tools / Counter} key, and then press [System Settings] on the display panel. On the [Interface Settings] tab, select [IEEE 802.11b], and then press [Wireless LAN Signal]. If signal quality is poor, move the machine to a location where radio waves can pass or remove objects that might cause interference. (You can check signal status only when using wireless LAN in the infrastructure mode.) Printing does not start. If the machine is operating in an extended wireless LAN, SSID settings are incorrect. Check using the machine's display panel that the SSID is correctly set. See "Network Settings", General Settings Guide. 34

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Troubleshooting When Using the Printer Function
34
3
When You Cannot Print
Use the following procedures if printing does not start when printing from a
computer.
Problem
Cause
Solution
Printing does not start.
The power is off.
Check the cable is securely plugged into
the power outlet and the machine. Turn
on the main power switch.
Printing does not start.
The machine is set to
“Offline”.
Press
[
Online
]
.
Printing does not start.
The cause is displayed
on the display of the con-
trol panel.
Check the error message or warning sta-
tus on the display panel and take the re-
quired action. See p.30 “When a
Message Appears”.
Printing does not start.
The interface cable is not
connected correctly.
Connect the interface cable securely. See
“Connecting to the Interfaces”, General
Settings Guide.
Printing does not start.
The correct interface ca-
ble is not being used.
The type of interface cable you should
use depends on the computer. Be sure to
use the correct one. If the cable is dam-
aged or worn, replace it. See “Connect-
ing to the Interfaces”, General Settings
Guide.
Printing does not start.
The interface cable was
connected after the ma-
chine was switched on.
Connect the interface cable before turn-
ing on the machine.
Printing does not start.
If the machine is operat-
ing in an extended wire-
less LAN, failure to print
might result from a weak
wireless signal.
To check signal status, press the
{
User
Tools / Counter
}
key, and then press
[
Sys-
tem Settings
]
on the display panel. On the
[
Interface Settings
]
tab, select
[
IEEE
802.11b
]
, and then press
[
Wireless LAN Sig-
nal
]
. If signal quality is poor, move the
machine to a location where radio
waves can pass or remove objects that
might cause interference.
(You can check signal status only when
using wireless LAN in the infrastructure
mode.)
Printing does not start.
If the machine is operat-
ing in an extended wire-
less LAN, SSID settings
are incorrect.
Check using the machine's display pan-
el that the SSID is correctly set. See “Net-
work Settings”, General Settings Guide.