Ricoh Aficio MP W3600 Troubleshooting - Page 52

When a Message Appears, When a Message Appears on the Control Panel, Power, About This Machine.

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Troubleshooting When Using the Scanner Function When a Message Appears This section explains likely causes of and possible solutions for error messages that may appear on the machine's control panel. When a Message Appears on the Control Panel This section explains causes and remedies if an error message appears on the display of the control panel. Important ❒ If a message not described here appears, act according to the message. For in- 4 formation about how to turn off the main power switch, see "Turning On the Power", About This Machine. Message Cause Solution No HDD is available for this function, or File Format Converter is not connected. Cannot use Scanner Function. No HDD is available for Contact your service representative. this function, or File Format Converter is not connected. Connection with LDAP server has failed. Check the server status. A network error has occurred and connection has failed. Try the operation once more. If the message is still shown, the network may be crowded. Check the information of System Settings. See "System Settings", General Settings Guide. LDAP server authentication has failed. Check the settings. The user name and pass- Make settings correctly for the user word differ from those set name and the password for LDAP servfor LDAP Authentication. er authentication. The destination list has been updated. Specified destination(s) or sender's name has been cleared. A specified destination or sender's name was cleared when the destination list in the delivery server was updated. Specify the destination or sender's name again. Updating the des- A network error has tination list has occurred. failed. Try again? Check whether the server is connected. 46

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Troubleshooting When Using the Scanner Function
46
4
When a Message Appears
This section explains likely causes of and possible solutions for error messages
that may appear on the machine's control panel.
When a Message Appears on the Control Panel
This section explains causes and remedies if an error message appears on the
display of the control panel.
Important
❒
If a message not described here appears, act according to the message. For in-
formation about how to turn off the main power switch, see “Turning On the
Power”, About This Machine.
Message
Cause
Solution
No HDD is avail-
able for this
function, or File
Format Converter
is not connected.
Cannot use Scan-
ner Function.
No HDD is available for
this function, or File Format
Converter is not connected.
Contact your service representative.
Connection with
LDAP server has
failed. Check the
server status.
A network error has oc-
curred and connection
has failed.
Try the operation once more. If the mes-
sage is still shown, the network may be
crowded. Check the information of Sys-
tem Settings. See “System Settings”,
General Settings Guide.
LDAP server au-
thentication has
failed. Check the
settings.
The user name and pass-
word differ from those set
for LDAP Authentication.
Make settings correctly for the user
name and the password for LDAP serv-
er authentication.
The destination
list has been up-
dated. Specified
destination(s) or
sender's name has
been cleared.
A specified destination
or sender's name was
cleared when the desti-
nation list in the delivery
server was updated.
Specify the destination or sender's name
again.
Updating the des-
tination list has
failed. Try
again?
A network error has
occurred.
Check whether the server is connected.