Ricoh Aficio MP W3600 Troubleshooting - Page 55

Max. E-mail Size, Divide & Send E-mail, Yes per, Yes per Max. Size, Scanned Files Status

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When a Message Appears Message Cause Solution Connection with the destination has failed. Check the status and connection. To check the current status, press [Scanned Files Status]. The correct Network set- • Check the network settings of the cli- tings are not made. ent computer. • Check that components such as the LAN cable are connected properly. • Check that the server settings are correct and the server is working properly. Authentication The entered user name • Check that the user name and pass- with the destina- or password was invalid. word are correct. tion has failed. • Check that the ID and password for Check settings. To check the current status, the destination folder are correct. • A password of 128 or more charac- 4 ters may not be recognized. press [Scanned Files Status]. Destination(s) or Destination(s) or sender Send e-mail after specifying the destina- sender name is name is not specified. tion(s) or sender's name. not specified. Destination(s) have not been specified. Destination(s) have not Send e-mail after specifying the destination(s). been specified. Sender has not been specified. The sender's name was not specified. A sender's name should be specified before sending e-mail. Send e-mail after specifying the sender's name. Exceeded max. E- The maximum e-mail mail size. Send- size has been exceeded. ing E-mail has been cancelled. Check [Max. Email Size] in Scanner Features. • Increase the size of [Max. E-mail Size]. • Set [Divide & Send E-mail] to [Yes (per Page)] or [Yes (per Max. Size)]. See "Send Settings", General Settings Guide. Sending the data has failed. The data will be resent later. A network error has oc- Wait until sending is retried automatical- curred and a file was not ly after the preset interval. If sending fails sent correctly. again, contact the network administrator. Transmission has failed. To check the current status, press [Scanned Files Status]. While a file was being sent, a network error occurred and the file could not be sent correctly. Try the operation once more. If the message is still shown, the network may be crowded. Contact the administrator. Press [Scanned Files Status] to display the transmission results, and then check which job has not been sent. See "Confirmation Displays", Scanner Reference. 49

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When a Message Appears
49
4
Connection with
the destination
has failed. Check
the status and
connection. To
check the current
status, press
[Scanned Files
Status].
The correct Network set-
tings are not made.
•
Check the network settings of the cli-
ent computer.
•
Check that components such as the
LAN cable are connected properly.
•
Check that the server settings are
correct and the server is working
properly.
Authentication
with the destina-
tion has failed.
Check settings.
To check the cur-
rent status,
press [Scanned
Files Status].
The entered user name
or password was invalid.
•
Check that the user name and pass-
word are correct.
•
Check that the ID and password for
the destination folder are correct.
•
A password of 128 or more charac-
ters may not be recognized.
Destination(s) or
sender name is
not specified.
Destination(s) or sender
name is not specified.
Send e-mail after specifying the destina-
tion(s) or sender's name.
Destination(s)
have not been
specified.
Destination(s) have not
been specified.
Send e-mail after specifying the destination(s).
Sender has not
been specified.
The sender's name was
not specified.
A sender's name should be specified be-
fore sending e-mail. Send e-mail after
specifying the sender's name.
Exceeded max. E-
mail size. Send-
ing E-mail has
been cancelled.
Check [Max. E-
mail Size] in
Scanner Features.
The maximum e-mail
size has been exceeded.
•
Increase the size of
[
Max. E-mail Size
]
.
•
Set
[
Divide & Send E-mail
]
to
[
Yes (per
Page)
]
or
[
Yes (per Max. Size)
]
.
See “Send Settings”, General Settings
Guide.
Sending the data
has failed. The
data will be re-
sent later.
A network error has oc-
curred and a file was not
sent correctly.
Wait until sending is retried automatical-
ly after the preset interval. If sending fails
again, contact the network administrator.
Transmission has
failed. To check
the current sta-
tus, press
[Scanned Files
Status].
While a file was being
sent, a network error oc-
curred and the file could
not be sent correctly.
Try the operation once more. If the mes-
sage is still shown, the network may be
crowded. Contact the administrator.
Press
[
Scanned Files Status
]
to display the
transmission results, and then check
which job has not been sent. See “Con-
firmation Displays”, Scanner Reference.
Message
Cause
Solution