Ricoh Aficio SP 100SU e User Guide

Ricoh Aficio SP 100SU e Manual

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  • Ricoh Aficio SP 100SU e | User Guide - Page 1
    Operating Instructions User Guide For safe and correct use, be sure to read "Safety Information" before using the machine.
  • Ricoh Aficio SP 100SU e | User Guide - Page 2
  • Ricoh Aficio SP 100SU e | User Guide - Page 3
    How to Read This Manual...5 Introduction...5 Legal Prohibition...5 Disclaimer...5 Model-Specific Information...6 Guide to Components...7 Exterior...7 Interior...8 Control Panel...8 Installing the Driver and Software...11 Quick Install...11 Upgrading or Deleting the Printer Driver 11 Installing the
  • Ricoh Aficio SP 100SU e | User Guide - Page 4
    Reduce/Enlarge...33 Copying Both Sides of an ID Card onto One Side of Paper 35 Copying an ID Card...35 Specifying the Troubleshooting Common Problems...51 Paper Feed Problems...52 Removing Printing Jams...53 Print Quality Problems...56 Checking the Condition of the Machine...56 Printer Problems
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    Scanner Problems...60 Error and Status Indicate on the Control Panel 61 Codes on the Screen...61 Error and Status Messages Appear on the Smart Organizing Monitor 62 9. Appendix Notes About the Toner...63 Moving and Transporting the Printer...64 Disposal...64 Where to Inquire...64 Consumables...65
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    4
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    stock certificates, bank drafts, checks, passports, driver's licenses. The preceding list is meant as a guide only and is not inclusive. We assume genuine toner from the manufacturer. Two kinds of size notation are employed in this manual. Some illustrations or explanations in this guide may differ
  • Ricoh Aficio SP 100SU e | User Guide - Page 8
    1. Guide to the Machine Model-Specific Information This section explains North America) If the label contains the following, your machine is a region B model: • CODE XXXX -11, -17 • 120V • Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A
  • Ricoh Aficio SP 100SU e | User Guide - Page 9
    to Components Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior 1 2 3
  • Ricoh Aficio SP 100SU e | User Guide - Page 10
    1. Guide to the Machine 8. Maintenance Cover Lift up this cover to replace consumables or clear a paper jam. 9. USB Port Use this port to connect the machine
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    Guide to Components 1 2 3 4 5 6 7 8 9 CHZ951 1. Screen Shows the number of copies and the error code. 2. [Number of copies] Key Use this button to change the number of copies button to perform an ID copy. 6. [Clear/Stop] Key When the machine is online, press this key to cancel an ongoing print job. 9
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    1. Guide to the Machine 7. [Start] Key Use this button to start copying. 8. Power Indicator This indicator lights of paper or consumables, when the paper settings do not match the settings specified by the driver, or when other abnormalities occur. It flashes slowly when the machine is almost out of
  • Ricoh Aficio SP 100SU e | User Guide - Page 13
    Quick Install to install the printer driver, TWAIN driver, and WIA driver from the CD-ROM. 1. Close all applications except this manual. 2. Insert the CD-ROM into the CD-ROM drive. 3. From the CD-ROM menu, click [USB Quick Install]. 4. Follow the instructions in the installation wizard. Upgrading
  • Ricoh Aficio SP 100SU e | User Guide - Page 14
    Guide to the Machine 11. Restart the computer. Deleting the printer driver 1. On the [Start] menu, click [Devices and Printers]. 2. Right-click the icon of the printer you want to delete, and then click [Remove device]. 3. Click [Yes]. 4. Click any printer applications except this manual. 2. Insert
  • Ricoh Aficio SP 100SU e | User Guide - Page 15
    . • Modify the printer settings Use to change print settings such as [Error Skip:] and [I/O Time Out:] on this machine. • Modify the copy settings Use to change to change copy settings such as [Document Type:] and [Reduce / Enlarge:] on this machine. For details about basic instructions on how to
  • Ricoh Aficio SP 100SU e | User Guide - Page 16
    1. Guide to the Machine 14
  • Ricoh Aficio SP 100SU e | User Guide - Page 17
    2. Loading Paper Supported Paper Paper Size • A4 • 8 1/2 " × 11 " (Letter) • B5 • 5 1/2 " × 8 1/2 " (Half Letter) • 7 1/4 " × 10 1/2 " (Executive) • A5 • A6 • B6 • 16K (197 × 273 mm) • 16K (195 × 270 mm) • 16K (184 × 260 mm) • Custom Paper Size The following paper sizes are supported as custom paper
  • Ricoh Aficio SP 100SU e | User Guide - Page 18
    onto, except a preprinted letterhead paper. Malfunctions are especially likely when using paper printed on by other than a laser printer (e.g.monochrome and color copiers, ink-jet printers, etc.) • Special paper, such as thermal paper and carbon paper • Paper whose weight is heavier or lighter
  • Ricoh Aficio SP 100SU e | User Guide - Page 19
    Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver 4 4 3 1 Print Area 3 2 CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) • The print area may vary depending on the paper size and
  • Ricoh Aficio SP 100SU e | User Guide - Page 20
    2. Loading Paper Copier function 4 4 3 1 3 2 CHZ904 1. Print area 2. Feed direction 3. Approx. 4 mm (0.2 inches) 4. Approx. 3 mm (0.1 inches) • The print area may vary depending on the paper size. 18
  • Ricoh Aficio SP 100SU e | User Guide - Page 21
    . • When loading paper, be sure to configure the size and type of paper. When printing a document, specify the paper size and type in the printer driver so that the settings configured when paper is loaded can be used for printing. 1. Open the input tray cover and pull out the tray. 2 1 CHZ005
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    2. Loading Paper 3. Fan the paper before loading it in the tray. CBK254 4. Slide the paper guide on both sides outward, and then load the paper print side up until it stops. 2 1 1 CHZ007 5. Adjust the paper guide on both sides to fit the paper width. 20 CHZ008
  • Ricoh Aficio SP 100SU e | User Guide - Page 23
    size 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP 100 Series]. 3. Click [Smart Organizing Monitor for SP 100 Series Status]. 4. On the [User Tool] tab, click [Printer Configuration]. 5. On the [System] tab, select [mm] or [inch] in the [Measurement Unit
  • Ricoh Aficio SP 100SU e | User Guide - Page 24
    CHZ916 1. Approx. 4.1 mm (0.2 inches) 2. Approx. 3 mm (0.1 inches) 3. Approx. 4 mm (0.2 inches) Placing Originals on the Exposure Glass • Do not place originals until all correction fluid or toner becomes completely dry. Doing so may create marks on the exposure glass that will appear on copies. 22
  • Ricoh Aficio SP 100SU e | User Guide - Page 25
    Placing Originals 1. Lift the exposure glass cover. 2. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. CHZ009 3. Lower the exposure glass cover. Hold down the cover with your hands when using thick, folded, or bound originals and when the
  • Ricoh Aficio SP 100SU e | User Guide - Page 26
    2. Loading Paper 24
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    driver settings • Recalling and deleting saved printer properties settings • Printing on a custom size paper • Printing a large paper size document on smaller size paper • Reducing and enlarging a document size • Changing the print resolution • Saving on toner when printing • Changing the dithering
  • Ricoh Aficio SP 100SU e | User Guide - Page 28
    box, select how you want to open the bound output. 3. After making any additional settings, click [OK]. 4. Start printing. The machine prints only the one sides of pages first, and then displays on Smart Organizing Monitor screen a message to reload the outputs turned over. 5. Take out all of the
  • Ricoh Aficio SP 100SU e | User Guide - Page 29
    either the machine's control panel or your computer, depending on the status of the job. Canceling a print job before printing has started 1. Double-click the printer icon on the task tray of your computer. 2. Select the print job you want to cancel, click the [Document] menu, and then click [Cancel
  • Ricoh Aficio SP 100SU e | User Guide - Page 30
    3. Printing Documents Canceling a print job while printing 1. Press the [Clear/Stop] key. CHZ955 28
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    printing. Continuing Printing Using Mismatched Paper If the paper is too small for the print job, the printed image will be cropped. 1. If the error code is displayed, press the [Start] key. CHZ956 Resetting the Print Job 1. If the error code is displayed, press the [Clear/Stop] key. CHZ955 29
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    3. Printing Documents 30
  • Ricoh Aficio SP 100SU e | User Guide - Page 33
    4. Copying Originals Basic Operation 1. Place the original on the exposure glass. 2. To print multiple copies, press the [Number of copies] key until the number of copies you want to print is displayed. CHZ952 Holding down the [Number of copies] key increases the number in increments of 10. 3. Press
  • Ricoh Aficio SP 100SU e | User Guide - Page 34
    4. Copying Originals Canceling a Copy If copying is canceled while the machine is scanning the original, copying is canceled immediately and there is no printout. If copying is canceled during printing, the photocopy process is canceled after the current page has been printed out. 1. Press the [
  • Ricoh Aficio SP 100SU e | User Guide - Page 35
    or Reduced Copies There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio. Preset ratio CES103 (mainly Europe and Asia) 50%, 71%, 82%, 93 [All Programs]. 2. Click [Smart Organizing Monitor for SP 100 Series]. 3. Click [Smart Organizing Monitor for
  • Ricoh Aficio SP 100SU e | User Guide - Page 36
    4. Copying Originals 4. On the [User Tool] tab, click [Printer Configuration]. 5. On the [Copy] tab, select the ratio in the [Reduce / Enlarge:] list. If [Zoom: (25 to 400%)] has been selected, enter the ratio. 6. Click [OK]. 7. Click [Close]. 34
  • Ricoh Aficio SP 100SU e | User Guide - Page 37
    Paper Copying Both Sides of an ID Card onto One Side of Paper This section describes how to copy the front and back sides of an ID card or other small documents onto either side of a sheet of paper. When copying onto A4 paper, you can copy documents that are smaller than
  • Ricoh Aficio SP 100SU e | User Guide - Page 38
    4. Copying Originals 2. To print multiple copies, press the [Number of copies] key until the number of copies you want is displayed. CHZ952 3. Place the original front side down with the top to the rear of the machine on the exposure glass. Place the original in the center of the A5/Half Letter scan
  • Ricoh Aficio SP 100SU e | User Guide - Page 39
    Specifying the Scan Settings Specifying the Scan Settings This section describes how to specify image density and scan quality for the current job. Adjusting Image Density There are three image density levels. The higher the density level, the darker the printout. 1. Press the [Density] key until
  • Ricoh Aficio SP 100SU e | User Guide - Page 40
    are using. 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP 100 Series]. 3. Click [Smart Organizing Monitor for SP 100 Series Status]. 4. On the [User Tool] tab, click [Printer Configuration]. 5. On the [Copy] tab, select the document type in the [Document Type
  • Ricoh Aficio SP 100SU e | User Guide - Page 41
    5. Scanning from a Computer Basic Operation Scanning from a computer (TWAIN scanning and WIA scanning) allows you to operate the machine from your computer and scan originals into your computer directly. TWAIN Scanning TWAIN scanning is possible if your computer is running a TWAIN-compatible
  • Ricoh Aficio SP 100SU e | User Guide - Page 42
    , the default values will be applied to all settings. When [Manual] is selected, all settings can be adjusted as required. 4. Original driver help. Basic Operation for WIA Scanning 1. Place the original. 2. On the [Start] menu, click [Devices and Printers]. 3. Right-click the icon of the printer
  • Ricoh Aficio SP 100SU e | User Guide - Page 43
    icon. 2. Status area • Paper Size Displays the paper size configured on the machine. • Paper Type Displays the paper type configured on the machine. • Toner The remaining toner level is displayed in ten levels. • Counter Displays the number of pages that have been printed by the machine. CHZ971 41
  • Ricoh Aficio SP 100SU e | User Guide - Page 44
    of this machine with a message. For details about error messages, see p.62 "Error and Status Messages Appear on the Smart Organizing Monitor for SP 100 Series]. 3. Click [Smart Organizing Monitor for SP 100 Series Status]. 4. On the [User Tool] tab, select [Configuration Page] in the [List / Test:]
  • Ricoh Aficio SP 100SU e | User Guide - Page 45
    Monitor for SP 100 Series]. 3. Click [Smart Organizing Monitor for SP 100 Series Status]. 4. On the [User Tool] tab, click [Printer Configuration]. inconsistency in paper size and/or type settings between the machine and the printer driver. • Specify the period of time the machine waits if it fails
  • Ricoh Aficio SP 100SU e | User Guide - Page 46
    standby or sleep mode when during a firmware update. • Download the firmware from the manufacturer's Web site. To update the SP 100 Series]. 3. Click [Smart Organizing Monitor for SP 100 Series Status]. 4. On the [User Tool] tab, click [Printer Configuration]. 5. On the [System] tab, click [Printer
  • Ricoh Aficio SP 100SU e | User Guide - Page 47
    7. Maintaining the Machine Replacing the Print Cartridge • If "E7" is displayed in the control panel, replace the print such as temperature and humidity. Toner quality degrades over time. • For good print quality, the manufacturer recommends that you use genuine toner from the manufacturer. • The
  • Ricoh Aficio SP 100SU e | User Guide - Page 48
    7. Maintaining the Machine 5. Hold the grips of the print cartridge, and then insert it into the machine until it stops. CHZ017 6. Close the maintenance cover. 46
  • Ricoh Aficio SP 100SU e | User Guide - Page 49
    Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a
  • Ricoh Aficio SP 100SU e | User Guide - Page 50
    7. Maintaining the Machine Cleaning the Inside of the Machine 1. Open the maintenance cover. 2. Hold the grips of the print cartridge, and then pull it out of the machine. CHZ013 3. Using a cloth, wipe the inside of the machine. CHZ028 4. Hold the grips of the print cartridge, and then insert it
  • Ricoh Aficio SP 100SU e | User Guide - Page 51
    Cleaning the Exposure Glass Cleaning the Exposure Glass 1. Lift the exposure glass cover. Be careful not to hold the input tray when lifting the exposure glass cover, for the tray might be damaged. 2. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a
  • Ricoh Aficio SP 100SU e | User Guide - Page 52
    7. Maintaining the Machine 50
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    This section describes how to troubleshoot common problems that may occur while operating the machine. Problem The machine does not turn on. Pages are not is installed. properly installed. • If any of these problems persist, turn off the power, pull out the power cord, and contact your sales or
  • Ricoh Aficio SP 100SU e | User Guide - Page 54
    of the machine and paper. Problem Paper does not feed smoothly. Paper jams occur frequently. Multiple sheets of paper are fed at one time. Solution • Use supported types of paper. See p.15 "Supported Paper". • Load paper correctly, making sure that the paper guides are properly adjusted. See p.19
  • Ricoh Aficio SP 100SU e | User Guide - Page 55
    properly. See p.15 "Supported Paper". If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps. CER091 Removing Printing Jams • Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes. • Toner on prints made immediately
  • Ricoh Aficio SP 100SU e | User Guide - Page 56
    8. Troubleshooting 1. Pull out the jammed paper carefully. CHZ024 If you cannot find the misfed paper, look inside the machine. 2. Open the the machine. CHZ013 4. Pull out the misfed paper by holding both sides of paper. Be careful not to get toner dust on your hands or clothes. 54 CHZ015
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    Paper Feed Problems CHZ025 5. If it is difficult to remove the jammed paper out of the main unit, remove the jammed paper from the output tray side. CHZ026 6. Hold the grips of the print cartridge, and then insert it into the machine until it stops. CHZ017 7. Close the maintenance cover. 55
  • Ricoh Aficio SP 100SU e | User Guide - Page 58
    Troubleshooting Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem the printer driver matches the type of paper loaded. See p.15 "Supported Paper".
  • Ricoh Aficio SP 100SU e | User Guide - Page 59
    Printer Problems Printer Problems Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. • Check whether other applications are
  • Ricoh Aficio SP 100SU e | User Guide - Page 60
    8. Troubleshooting Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Page layout settings have not been configured. Check that
  • Ricoh Aficio SP 100SU e | User Guide - Page 61
    Copier Problems Copier Problems Problem Solution Photocopied paper is blank. The original was . Adjust the image density. • Toner on the printed surface is not dry. Do not touch printed surfaces immediately after copying. Remove freshly printed sheets one by one, taking care not to touch printed
  • Ricoh Aficio SP 100SU e | User Guide - Page 62
    8. Troubleshooting Scanner Problems Problem Solution The scanned image is dirty. • The scanning part is dirty. • Before placing originals on the exposure glass, make sure that toner or correction fluid is dry. The scanned image is distorted or out of position. The original was moved during
  • Ricoh Aficio SP 100SU e | User Guide - Page 63
    Error and Status Indicate on the Control Panel Codes on the Screen Code E0 E1 E2 E3 E4 E5 E6 E7 E8 E9 P1 P2 Causes Solutions Paper has been jammed in the machine. • Remove the jammed paper. See p.52 "Paper Feed Problems not loaded. Load A4 or Letter size run out of the toner. Replace the print
  • Ricoh Aficio SP 100SU e | User Guide - Page 64
    8. Troubleshooting Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions Printer Power Off (Communication Error) • The "Paper Feed Problems". Paper Size Mismatch The paper size specified on the machine and the size specified in the printer driver do not
  • Ricoh Aficio SP 100SU e | User Guide - Page 65
    9. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. 63
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    Printer or tilt the machine during transit. • Toner might spill inside the machine if the service representative for information about correct disposal of this machine. Where to Inquire Contact your sales or service representative for further information about the topics included in this manual
  • Ricoh Aficio SP 100SU e | User Guide - Page 67
    for Standardization. • Unless a print cartridges is replaced before toner runs out, printing will become impossible. To facilitate cartridge • Print cartridges are not covered by warranty. However, if there is a problem, contact the store where you purchased them. • The supplied print cartridge can
  • Ricoh Aficio SP 100SU e | User Guide - Page 68
    process Laser electrostatic mm (8.5 × 11.7 inches) Warm-up time Less than 25 seconds (23 °C, 71.6 °F) Paper sizes A4, 8 1/2 " × 11 " (Letter), B5, 5 1/2 " × 8 1/2 " (Half Letter mm), Custom Paper Size • The following paper sizes are supported as custom paper sizes: • Approximately 90-216 mm (3.6-8.5
  • Ricoh Aficio SP 100SU e | User Guide - Page 69
    × 368.5 × 163 mm (15.8 × 14.5 × 6.4 inches) Weight (machine body with consumables) Approximately 8.0 kg (17.7 lb.) or less Printer Function Specifications Printing speed 13 pages per minute (A4/Letter) Resolution 600 × 600 dpi (maximum: 1200 × 600 dpi) First print speed 13 seconds or less (From the
  • Ricoh Aficio SP 100SU e | User Guide - Page 70
    9. Appendix First copy speed (A4/Letter, at 23 °C, 71.6 °F) 32 seconds or less Multiple copy speed 13 pages per minute Reproduction ratio computer (WIA) 600 × 600 dpi Scanning time Black and white: 3.9 seconds or less Color: 7.9 seconds or less (A4/200 dpi/Compressed) Not including transfer time. 68
  • Ricoh Aficio SP 100SU e | User Guide - Page 71
    Trademarks Trademarks Microsoft®, Windows®, Windows Server®, and Windows Vista® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and might be trademarks of their
  • Ricoh Aficio SP 100SU e | User Guide - Page 72
    9. Appendix Microsoft® Windows Server® 2008 Standard Microsoft® Windows Server® 2008 Enterprise Microsoft® Windows Server® 2008 Datacenter Microsoft® Windows Server® 2008 for Itanium-based Systems Microsoft® Windows® Web Server 2008 Microsoft® Windows® HPC Server 2008 Microsoft® Windows Server® 2008
  • Ricoh Aficio SP 100SU e | User Guide - Page 73
    21 Cleaning 47, 48, 49 Codes 61 Common problems 51 Condition of the machine 56 Configuration page 42 Consumables 65 Control panel 8 Copier function 67 Copier problems 59 D Delete 12 Disclaimer 5 Driver 11 Duplex 26 E Enlarged or reduced copies 33 Error messages 61, 62 Exposure glass
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    T Toner 63 Trademarks 69 Troubleshooting 51, 52, 56, 57, 58, 59, 60 TWAIN 39 U Unscannable image area 22 Upgrade 11 W WIA 40 72 EN GB EN US EN AU M102-8651
  • Ricoh Aficio SP 100SU e | User Guide - Page 75
  • Ricoh Aficio SP 100SU e | User Guide - Page 76
    EN GB EN US EN AU M102-8651 © 2011
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Operating Instructions
User Guide
For safe and correct use, be sure to read "Safety Information" before using the machine.