Ricoh Aficio SP 8300DN Manuals

Ricoh Aficio SP 8300DN Manual

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  • Ricoh Aficio SP 8300DN | Manuals - Page 1
    User Guide Getting Started Printing Troubleshooting Replenishing and Replacing Consumables For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use,
  • Ricoh Aficio SP 8300DN | Manuals - Page 2
  • Ricoh Aficio SP 8300DN | Manuals - Page 3
    Saving Energy...26 Displaying the Printer Configuration Screens 28 Displaying the Printer Driver Properties with Windows 28 Displaying the Printer Driver Properties with Mac OS X 30 2. Printing Paper Specification...31 Supported Paper for Each Input Tray...31 Supported Paper for Each Output Tray
  • Ricoh Aficio SP 8300DN | Manuals - Page 4
    Storing a Document with Mac OS X...66 3. Troubleshooting When Indicators Are Displayed...69 When a Panel Tone Beeps...70 Checking Printer Status and Settings...71 When an Indicator for the [Check Status] Key Is Lit 73 When You Have Problems Operating the Printer 75 When the Image Density Changes
  • Ricoh Aficio SP 8300DN | Manuals - Page 5
    the Data In Indicator Does Not Light Up or Flash 99 Other Printing Problems...100 Removing Jammed Paper...112 Locating Jammed Paper...113 When R1-R5 3000-sheet Finisher...119 Removing Punch Waste...120 4. Replenishing and Replacing Consumables Adding Toner...121 Replacing Other Consumables...124
  • Ricoh Aficio SP 8300DN | Manuals - Page 6
    4
  • Ricoh Aficio SP 8300DN | Manuals - Page 7
    explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the using, see p.7 "Model-Specific Information". Disclaimer Contents of this manual are subject to change without prior notice. To the maximum extent
  • Ricoh Aficio SP 8300DN | Manuals - Page 8
    manufacturer recommends that you use genuine toner from the manufacturer. Some illustrations in this manual might be slightly different from the machine. About IP address In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment
  • Ricoh Aficio SP 8300DN | Manuals - Page 9
    1284 interface board NetWare card VM card Model-Specific Information This section explains how to identify the region to which your printer belongs. There is a label on the rear of the printer, located in the position shown below. The label contains details that identify the region to which your
  • Ricoh Aficio SP 8300DN | Manuals - Page 10
    XXXX -22, -27 • 220-240 V (mainly North America) If the label contains the following, your printer is a region B model: • CODE XXXX -17 • 120-127 V • Dimensions in this manual are given in two units of measure: metric and inch. If your printer is a Region A model, refer to the metric units. If your
  • Ricoh Aficio SP 8300DN | Manuals - Page 11
    Guide to Names and Functions of Components Guide to Components • Do not obstruct the ventilation holes by placing objects near or against them. If the printer , or to replace Maintenance Kit B (the fusing unit and transfer unit). 6. Handle Pull out this handle when lifting the printer. 7. Tray 1,
  • Ricoh Aficio SP 8300DN | Manuals - Page 12
    the Power". 9. Front cover Open this cover to replace the toner or Maintenance Kit A (the development unit). 10. Control panel See p.11 "Guide to the Names and Functions of the Printer's Control Panel". 11. Paper support Extend the paper support when printing on paper larger than A3 . Rear and left
  • Ricoh Aficio SP 8300DN | Manuals - Page 13
    of Maintenance Kit A is now necessary. Replace Maintenance Kit A." The development unit is included in Maintenance Kit A. 4. Toner Replace the toner when the following message appears: • " No toner. Replace Toner Cartridge." Guide to the Names and Functions of the Printer's Control Panel
  • Ricoh Aficio SP 8300DN | Manuals - Page 14
    's system status, operational status of each function, and current jobs. You can also display the job history and the printer's maintenance information. 6. Data In indicator Flashes when the printer is receiving print jobs from a computer. The data in indicator is lit if there is data to be printed
  • Ricoh Aficio SP 8300DN | Manuals - Page 15
    Guide to Names and Functions of Components Steady red: printing is not possible. Flashing yellow: the printer will soon require maintenance or a replacement consumable such as a print cartridge. Printing is possible, but print quality cannot be ensured. Follow the instructions that appear on the
  • Ricoh Aficio SP 8300DN | Manuals - Page 16
    ] screen Allows you to check the printer status, such as toner and paper levels. • The [Home] screen is set as the default screen when the printer is turned on. You can change this default setting under Function Priority. See "System Settings", Operating Instructions. How to Use the [Home] Screen
  • Ricoh Aficio SP 8300DN | Manuals - Page 17
    to display the [Supplies Info] screen to check toner and paper levels. 2. [Printer] Press to display the [Printer] screen. 3. Shortcut icon area You can add Instructions. System Reset After finishing a job, the printer waits a specified length of time and then restores its settings to the default
  • Ricoh Aficio SP 8300DN | Manuals - Page 18
    1. Getting Started To change the length of time that the printer waits before restoring its settings to their default values, use the System Auto Reset Timer setting. See "System Settings", Operating Instructions. How to Use the Screens on the Control Panel The display panel shows the operation
  • Ricoh Aficio SP 8300DN | Manuals - Page 19
    . When user authentication is enabled, the screen is displayed when you log in to the printer. When user authentication is not enabled, the screen is displayed after returning from Sleep mode or after a system reset. The [Information] screen appears when the power is turned on, regardless of the
  • Ricoh Aficio SP 8300DN | Manuals - Page 20
    are displayed. 5. [Exit] Press this to close the [Information] screen and return to operation. • Depending on the printer settings, the [Information] screen may not be displayed. For details, see Security Guide. • You can also use Web Image Monitor to check the usage status. For details about how to
  • Ricoh Aficio SP 8300DN | Manuals - Page 21
    simple screen. Adding Icons to the [Home] Screen You can also review icons of functions and embedded software applications that you deleted from the [ . For details, see "Displaying the Printer Configuration Screens Using a Web Browser", Operating Instructions. 2. Point to [Device Management],
  • Ricoh Aficio SP 8300DN | Manuals - Page 22
    ] in the [Edit Home] screen. For details about how to access the [Edit Home] screen, see "Displaying the Printer Configuration Screens Using the Control Panel", Operating Instructions. 2. Press [Select Icon to Add]. 3. Press [Application]. 4. Select the application you want to add. 5. Press [Select
  • Ricoh Aficio SP 8300DN | Manuals - Page 23
    is enabled. If User Code Authentication is enabled., specify the User Code in the printer properties of the printer driver. For details, see the printer driver Help. • The PCL printer driver supports User Code Authentication. • When logged in using User Code Authentication, you do not have
  • Ricoh Aficio SP 8300DN | Manuals - Page 24
    using the printer. 1. Press the [Login/Logout] key. CQT599 2. Press [Yes]. Logging In Using a Printer Driver Enter your login user name and password as registered in the printer. You need only do this the first time you access the printer. The PCL printer driver supports User Code Authentication
  • Ricoh Aficio SP 8300DN | Manuals - Page 25
    box. 3. If you want to encrypt the login password, click [Driver Encryption Key...]. If you do not want to encrypt the password, proceed to step 6. 4. Enter the driver encryption key already set on the printer. 5. Click [OK] to close the [Driver Encryption Key] dialog box. 6. Click [OK] to close
  • Ricoh Aficio SP 8300DN | Manuals - Page 26
    1. Getting Started Logging Out Using Web Image Monitor This section explains the procedure for logging out via Web Image Monitor. 1. Click [Logout] to log out. • Delete the cache memory of the Web browser after logging out. 24
  • Ricoh Aficio SP 8300DN | Manuals - Page 27
    if you do not use it for a while. To specify the time that the printer waits before it enters Sleep mode, configure the Sleep Mode Timer setting. See "Timer Settings", Operating Instructions. Turning On the Power • Do not turn off the power switch immediately after turning it on. Doing so may result
  • Ricoh Aficio SP 8300DN | Manuals - Page 28
    Monday through Sunday. For details about setting [Weekly Timer], see "Timer Settings", Operating Instructions. Off mode with ECO Night Sensor The printer detects the ambient light level and enters Off mode at night automatically. For details about setting [ECO Night Sensor], see "Administrator Tools
  • Ricoh Aficio SP 8300DN | Manuals - Page 29
    service call message appears • When paper is jammed • When the printer's covers are opened • When the "No toner. Replace Toner Cartridge." message appears • When toner of a document that was stored appears • The printer consumes less energy when in Sleep mode, but it takes longer to start printing. •
  • Ricoh Aficio SP 8300DN | Manuals - Page 30
    This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the printer default settings for individual users. Settings made in
  • Ricoh Aficio SP 8300DN | Manuals - Page 31
    OK]. • For details about modifying and deleting one click presets, see the printer driver Help. Displaying the Printer Driver Help Displaying the printer driver Help If you click [Help] in the setting dialog box for the printer driver, the Help contents corresponding to the displayed tab appears. 29
  • Ricoh Aficio SP 8300DN | Manuals - Page 32
    's settings dialog box If you click the question mark button in the upper right corner of the setting dialog box for the printer driver, the mouse's pointer changes to a question mark. Move this question mark over the item whose Help information you want to view, and then left-click
  • Ricoh Aficio SP 8300DN | Manuals - Page 33
    various printing functions. Printing procedures using the printer drivers on Windows 7 and Mac OS X 10.6 are shown as an examples. Paper Specification This section describes the recommended paper sizes, types, and paper weight for each tray. Supported Paper for Each Input Tray The following tables
  • Ricoh Aficio SP 8300DN | Manuals - Page 34
    2. Printing Paper sizes requiring manual setting Paper weight Paper capacity Note Standard size: 11 × 17 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 101/2 , 8 × 10 71/4 × 101/2 ,
  • Ricoh Aficio SP 8300DN | Manuals - Page 35
    Paper Specification Paper sizes requiring manual setting Paper weight Paper capacity Note Standard size: 11 × 17 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 101/2 , 8 × 10 , 71/4 × 101/2 ,
  • Ricoh Aficio SP 8300DN | Manuals - Page 36
    2. Printing Paper sizes requiring manual setting Paper weight Paper capacity Standard size: B4 JIS , B5 JIS , B6 JIS , 11 × 17 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 13 , 8 × 13 , , 81/4 ×
  • Ricoh Aficio SP 8300DN | Manuals - Page 37
    Paper Specification Paper sizes requiring manual setting Paper weight Paper capacity (80 g/m2, 20 lb. Bond) Standard size: 11 × 17 , 81/2 × 14 lb. Cover) 1,000 sheets × 2 trays • Custom paper size is not supported. • The paper tray fence is fixed. If you wish to change the size of paper placed in
  • Ricoh Aficio SP 8300DN | Manuals - Page 38
    16 lb. Bond-80 lb. Cover) 1,200 sheets • Custom paper size is not supported. • The paper tray fence is fixed. If you wish to change the size of paper placed in this tray, contact your service representative. Plain Paper, Recycled Paper, Color Paper, Special Paper 1 to 3, Letterhead, Preprinted Paper
  • Ricoh Aficio SP 8300DN | Manuals - Page 39
    Paper Specification Supported Paper for Each Output Tray The following tables provide details of the sizes, feed directions, and maximum number of sheets of paper that can be stacked in each of the printer's output trays. They also describe the specifications for the staple function of the optional
  • Ricoh Aficio SP 8300DN | Manuals - Page 40
    2. Printing Finisher shift tray Paper sizes Paper weight A3 , B4 JIS , A4 11 × 17 , 11 × 15 × 13 , 81/2 × 11 × 13 , , B5 JIS , A5 , 12 × 18 , , 10 × 14 , 81/2 × 14 , 81/2 , 81/4 × 14 , 81/4 × 13 , 8 8 × 101/2 , 8 × 10 , 51/2 × 81/2 , 71/4 × 101/2 , 11 × 14 , 10 × 15 52-160 g/m2 (14 lb. Bond-60
  • Ricoh Aficio SP 8300DN | Manuals - Page 41
    Paper Specification Staple capacity (80 g/m2, 20 lb. Bond) Stack capacity after stapling (80 g/m2, 20 lb. Bond) Without Mixed Size: • 30 sheets: A3 , B4 JIS , 11 × 17 , 81/2 × 14 , 8 × 13 , 81/2 × 13 , 81/4 × 14 , 81/4 × 13 , 11 × 15 , 10 × 14 , 11 × 14 , 10 × 15 , 12 × 18 • 50 sheets: A4 , B5 JIS
  • Ricoh Aficio SP 8300DN | Manuals - Page 42
    2. Printing 3000-sheet finisher The finisher upper tray Paper sizes* Paper weight Stack capacity (80 g/m2, 20 lb. Bond) The finisher shift tray Paper sizes Paper weight Standard size: A3 , B4 JIS , A4 , B5 JIS , A5 , B6 JIS , A6 , 12 × 18 , 11 × 17 , 11 × 15 , 10 × 14 , 81/2 × 14 , 81/2 × 13 ,
  • Ricoh Aficio SP 8300DN | Manuals - Page 43
    Paper Specification Paper sizes that can be shifted when delivered to the finisher shift tray Standard size: A3 , A4 , A5 , A6 , B4 JIS , B5 JIS , 12 × 18 , 11 × 17 , 11 × 15 , 10 × 14 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 11 × 14 , 10 × 15 , 51/2 × 81/2 , 8 × 13 , 8 × 10 ,
  • Ricoh Aficio SP 8300DN | Manuals - Page 44
    2. Printing Staple capacity (80 g/m2, 20 lb. Bond) Stack capacity after stapling (80 g/m2, 20 lb. Bond) Without Mixed Size: • 30 sheets: A3 , B4 JIS , 11 × 17 , 81/2 × 14 , 8 × 13 , 81/2 × 13 , 81/4 × 14 , 81/4 × 13 , 12 × 18 ,11 × 15 , 10 × 14 , 11 × 14 , 10 × 15 • 50 sheets: A4 , B5 JIS , 81/2 ×
  • Ricoh Aficio SP 8300DN | Manuals - Page 45
    Paper Specification Paper sizes for 2 & 4 holes type: 4 holes Standard size: : A3, B4 JIS, 11 × 17, 11 × 15, 11 × 14 : A4, B5 JIS, 8 × 101/2, 81/2 × 11, 71/4 × 101/2 Custom size: • Vertical: 255.0-305.0 mm (10.04-12.00 inches) • Horizontal: 148.0-600.0 mm (5.83-23.62 inches) Standard size: : A3,
  • Ricoh Aficio SP 8300DN | Manuals - Page 46
    for each paper type The following tables provide the default paper thickness for each paper type. The paper "Specifying a Paper Type", Operating Instructions. Paper type Plain Paper, Recycled Prepunched Paper, Bond Paper Label Paper Envelope Default paper thickness Plain Paper Thick Paper 1
  • Ricoh Aficio SP 8300DN | Manuals - Page 47
    settings. • Depending on the printer driver settings, you may be able to print outside the recommended print area. However, the actual output may not be as desired, or a paper feed problem may occur. • If [Edge to Edge Print] under [System] in [Printer Features] is enabled, the margins on the left
  • Ricoh Aficio SP 8300DN | Manuals - Page 48
    do not, misfeeds might occur. For details, see "Tray Paper Settings", Operating Instructions. • To prevent multiple sheets from being fed at once, fan the paper paper tray, see p.31 "Supported Paper for Each Input Tray". • Depending on the environment where the printer is being used, you might at
  • Ricoh Aficio SP 8300DN | Manuals - Page 49
    Thin paper with little stiffness • Paper with a dusty surface • Even supported types of paper may cause paper jams or malfunctions if the paper is • Do not load sheets that have already been printed by another printer. Paper Storage When storing paper, the following precautions should always be
  • Ricoh Aficio SP 8300DN | Manuals - Page 50
    2. Printing Loading Paper into Paper Trays In the following example procedure, paper is loaded into Tray 2. • Check the paper edges are aligned at the right side. • Slide the side fences until they are aligned with the sides of the paper, and then re-lock the side fences. If there is space between
  • Ricoh Aficio SP 8300DN | Manuals - Page 51
    3. While pressing down the release lever, slide the side fences outward. Loading Paper CQT350 4. Slide the end fence outward. 2 1 1 CQT351 1. Pinch the release levers of the end fence. 2. Slide the end fence outward. 5. Square the paper and load it print side up. Do not stack paper over the
  • Ricoh Aficio SP 8300DN | Manuals - Page 52
    same time depends on paper type. Load only as much paper as can be held between the paper guides on the bypass tray. For the maximum number of sheets you can load, see p.31 "Supported Paper for Each Input Tray". 1. Open the bypass tray. CQT676 2. Insert the paper face down until you
  • Ricoh Aficio SP 8300DN | Manuals - Page 53
    down the release lever, align the paper guides to the paper size. If the guides are not flush against the paper, images For details about [Panel Key Sound], see "General Features", Operating Instructions. • If the printer stops detecting paper sizes while printing, remove the paper and reload it
  • Ricoh Aficio SP 8300DN | Manuals - Page 54
    2. Printing 1. Carefully pull out Tray 3 (LCT) until it stops. CJW320 2. Square the paper and load it print side up. Do not stack paper over the limit mark. • Whole tray pulled out CJW016 • Left half of the tray pulled out CJW017 3. Carefully push the paper tray fully in. • You can load paper even
  • Ricoh Aficio SP 8300DN | Manuals - Page 55
    Loading Paper into the Large Capacity Tray (LCT) 1. Open the right cover of the large capacity tray (LCT). Loading Paper CJW018 2. Load paper into the paper tray with the print side down and place it against the left side of the tray. Do not stack paper over the limit mark. CJW019 3. Press the [
  • Ricoh Aficio SP 8300DN | Manuals - Page 56
    Setting] in [System] under the Printer Features menu, and then place the paper as shown below. For details about the letterhead settings, see "System", Operating Instructions. Paper orientation The meanings of the ], you must specify [Letterhead] as the paper type in the printer driver's settings. 54
  • Ricoh Aficio SP 8300DN | Manuals - Page 57
    Loading Paper • If a print job is changed partway through printing from one-sided to two-sided printing, one-sided output after the first copy may be printed facing a different direction. To ensure all paper is output facing the same direction, specify different input trays for one-sided and two-
  • Ricoh Aficio SP 8300DN | Manuals - Page 58
    Printing Printing with Windows (PCL 6/PostScript 3) • The default setting is duplex printing. If you want to print on only one side, select [Off] for the duplex setting. • If you send a print job via USB 2.0 while the printer is in Low Power mode or Sleep mode, an error message might appear when the
  • Ricoh Aficio SP 8300DN | Manuals - Page 59
    send a print job via USB 2.0 while the printer is in Low Power mode or Sleep mode, an error message might appear when the print job convenient print functions on the tabs of the printer driver. For details, see "Convenient Print Functions", Operating Instructions. 10. Click [OK]. 11. Start printing
  • Ricoh Aficio SP 8300DN | Manuals - Page 60
    convenient print functions in the pop-up menus of the printer driver. For details, see "Convenient Print Functions", Operating Instructions. 12. Start printing. • For details about collate function, see "Collate", Operating Instructions. • If the application has its own collate function, disable
  • Ricoh Aficio SP 8300DN | Manuals - Page 61
    with different original sizes, page breaks may occur. • For details about setting the duplex printing function using the PCL 6 printer driver or PostScript 3 printer driver for Windows, see "Edit", Operating Instructions. • For details about setting the duplex printing function using the PCL 5c/5e
  • Ricoh Aficio SP 8300DN | Manuals - Page 62
    combine printing function using the PCL 6 printer driver or PostScript 3 printer driver for Windows, see "Edit", Operating Instructions. • For details about setting the combine printing function using the PCL 5c/5e printer driver, see "Setup", Operating Instructions. • For details about setting the
  • Ricoh Aficio SP 8300DN | Manuals - Page 63
    remove any air from inside, flatten out all four edges. If they are bent or curled, flatten their leading edges (the edge going into the printer) by running a pencil or ruler across them. The method for loading envelopes varies depending on the orientation of the envelopes. Be sure to load envelopes
  • Ricoh Aficio SP 8300DN | Manuals - Page 64
    print image by 180 degrees using the printer driver. Recommended envelopes For information about recommended envelopes, contact your local dealer. The size of envelopes that you can load depends on the tray in which you load them. For details, see p.31 "Supported Paper for Each Input Tray". • Load
  • Ricoh Aficio SP 8300DN | Manuals - Page 65
    box. • Configure the paper settings appropriately using both the printer driver and the control panel. For details about settings using the control panel, see "Configuring envelope settings using the control panel", Operating Instructions. • Envelopes must be loaded in a specific orientation. For
  • Ricoh Aficio SP 8300DN | Manuals - Page 66
    box. • Configure the paper settings appropriately using both the printer driver and the control panel. For details about settings using the control panel, see "Configuring envelope settings using the control panel", Operating Instructions. • Envelopes must be loaded in a specific orientation. For
  • Ricoh Aficio SP 8300DN | Manuals - Page 67
    of the printer is turned off, printing will not start even if it is the specified print time. To print a document whose specified time has already passed, set [Jobs Not Printed As Machn. Was Off] to [On] on [System] under [Printer Features]. For details, see "System", Operating Instructions. 65
  • Ricoh Aficio SP 8300DN | Manuals - Page 68
    User Authentication is enabled using the PCL 6 printer driver. For details, see Security Guide. Storing a Document with Mac OS X as a Locked Print file, and then enter the password in the "Password:" box. Use four to eight digits for the password. • Select [Hold Print] to store the document
  • Ricoh Aficio SP 8300DN | Manuals - Page 69
    a document whose specified time has already passed, set [Jobs Not Printed As Machn. Was Off] to [On] on [System] under [Printer Features]. For details, see "System", Operating Instructions. • If an error message is displayed on the control panel, printing will not start even if it is the specified
  • Ricoh Aficio SP 8300DN | Manuals - Page 70
    2. Printing 68
  • Ricoh Aficio SP 8300DN | Manuals - Page 71
    Toner". Appears when staples run out. For details about adding staples, see p.125 "Adding Staples". Appears when the hole punch receptacle is full. For details about removing punch waste, see p.120 "Removing Punch Waste". Appears when the printer is malfunctioning or requires maintenance. Appears
  • Ricoh Aficio SP 8300DN | Manuals - Page 72
    the printer exits Sleep mode, the printer has fully warmed up and is ready for use. Soft alert An error message appears on the control panel if there is no tray for the selected paper size or the tray is empty. Strong alert Paper has jammed, the toner needs replenishing, or other problems have
  • Ricoh Aficio SP 8300DN | Manuals - Page 73
    Status and Settings Checking Printer Status and Settings Maintnc. Info You can check the following items under [Maintnc. Info]: • Remaining Toner Displays the amount of remaining toner. No Staples Displays whether there are staples remaining or not. Punch Receptcl Full Displays whether the hole
  • Ricoh Aficio SP 8300DN | Manuals - Page 74
    3. Troubleshooting 1. Press the [Check Status] key. CQT664 2. Press the [Maintnc/MacInfo] tab. 3. Press each key, and then check the contents. 4. After checking the information, press [Exit]. • [
  • Ricoh Aficio SP 8300DN | Manuals - Page 75
    the error message displayed on the printer screen and take the appropriate action. For details about error messages and their solutions, see p. 82 "When Messages Are Displayed". The following table describes problems that cause the indicator to light: Problem Documents and reports do not print
  • Ricoh Aficio SP 8300DN | Manuals - Page 76
    Troubleshooting Problem Documents and reports do not print out. An error has occurred. The printer Instructions. • For details about connecting to the network, contact your administrator. • If the indicator is still lit even after trying to solve the problem as described here, contact your service
  • Ricoh Aficio SP 8300DN | Manuals - Page 77
    You Have Problems Operating the Printer When You Have Problems Operating the Printer This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem Causes Solutions The lamp remains lit and the printer does not enter Sleep mode even
  • Ricoh Aficio SP 8300DN | Manuals - Page 78
    3. Troubleshooting Problem Causes Solutions The machine unexpectedly enters standby mode. Instructions. "Self checking..." appears. The printer is performing image adjustment operations. The printer may perform periodic maintenance during operations. The frequency and duration of maintenance
  • Ricoh Aficio SP 8300DN | Manuals - Page 79
    When You Have Problems Operating the Printer Problem An error message remains, even if misfed paper is removed. Print images are printed on the reverse side of about specifying paper size with the control panel, see "Changing to a Size That Is Not Automatically Detected", Operating Instructions. 77
  • Ricoh Aficio SP 8300DN | Manuals - Page 80
    3. Troubleshooting Problem Causes Solutions Misfeeds occur frequently. There is a foreign object on the finisher tray. • Remove misfed paper. For details about removing jammed paper, see p.112 "Removing Jammed Paper". • Do not place anything on the finisher tray. Cannot print in duplex mode.
  • Ricoh Aficio SP 8300DN | Manuals - Page 81
    Problems Operating the Printer Problem Causes Solutions "Shutting down... Please wait. Main power will be turned off automatically." appears. The shutdown procedure has begun because the main power switch was turned off while the printer was in standby mode Operating Instructions. " supported.
  • Ricoh Aficio SP 8300DN | Manuals - Page 82
    print quality. 1. Press [Adjust Image Density] on the [Maintenance: Image] screen. For details about how to access the [Maintenance: Image] screen, see "Displaying the Printer Configuration Screens Using the Control Panel", Operating Instructions. Press [ ] to switch the screen. 2. Press [Lighter
  • Ricoh Aficio SP 8300DN | Manuals - Page 83
    Fails If USB Connection Fails Problem Cause Solution The printer is not automatically recognized. The USB cable is not connected properly. Disconnect the USB cable, and then turn off the main power switch. Turn on the main power switch again. When the printer has fully booted up, reconnect
  • Ricoh Aficio SP 8300DN | Manuals - Page 84
    for a second or two while the printer is preparing, performing initial adjustments, or adding toner. Wait a while. The printer is printing. Wait a while. This is the default ready message. The printer is ready for use. No action is required. The printer is resetting the print job. Wait until "Ready
  • Ricoh Aficio SP 8300DN | Manuals - Page 85
    wireless LAN board was not inserted when the printer was turned on. • The wireless LAN board was pulled out after the printer was turned on. • The settings are not Units", Operating Instructions. • If the message appears again, contact your service representative. "Hardware Problem: Ethernet" An
  • Ricoh Aficio SP 8300DN | Manuals - Page 86
    3. Troubleshooting Message Cause Solution "Hardware Problem: Instructions. • If the message appears again, contact your service representative. "Out of paper in n. Load paper of the following size and type. To cancel the current job, press [Job Reset]." ("n" is a figure.) The printer driver
  • Ricoh Aficio SP 8300DN | Manuals - Page 87
    printer driver. Select a tray containing paper that is the same size as the specified paper size. "Problem: Printer Font Error" An error has occurred in the Contact your service document you do not have permission to delete, see Security Guide. "The same paper tray cannot be set for the main sheets
  • Ricoh Aficio SP 8300DN | Manuals - Page 88
    3. Troubleshooting Messages storage devices, contact your service representative. The USB flash memory device that features password protection or other security work area available for image processing. Solution • In [Printer Features], under [System], set [Memory Usage] to [Font Priority]. • Decrease
  • Ricoh Aficio SP 8300DN | Manuals - Page 89
    printer or install the optional SDRAM module. For details about installing SDRAM module, see "Installing the SDRAM module", Operating Instructions service representative. "Address Book is currently in use by another function. Authentication has failed." The printer Security Guide. "Classification
  • Ricoh Aficio SP 8300DN | Manuals - Page 90
    Cause Solution The classification code is not supported by the printer driver. Select Optional for the classification code. For details about how to specify classification code settings, see "Registering Classification Codes", Operating Instructions. Collate was canceled. Decrease the number of
  • Ricoh Aficio SP 8300DN | Manuals - Page 91
    For details about paper size, see p.31 "Supported Paper for Each Input Tray". • Change the Paper Settings", Operating Instructions. A syntax error, etc., occurred. Check that the PDF file is valid. automatic) or unneeded files stored in the printer. While printing a Sample Print, Locked
  • Ricoh Aficio SP 8300DN | Manuals - Page 92
    Troubleshooting printer Guide. "Failed to obtain file system." PDF service representative. "File system is full." The PDF file cannot be printed because the capacity of the file system is full. Delete all unnecessary files from the hard disk, or decrease the file size sent to the printer printer
  • Ricoh Aficio SP 8300DN | Manuals - Page 93
    store function to store Normal Print jobs as Hold Print files. • Delete unneeded files stored in the printer. • Reduce the data size of the Temporary Print file and/or the Stored Print file. "I/O buffer of domains (servers), etc. For details about User Authentication, see Security Guide. 91
  • Ricoh Aficio SP 8300DN | Manuals - Page 94
    Troubleshooting Message "Insufficient Memory" "Memory Retrieval Error" "No response from the server. Authentication has failed." "Output tray has been changed." Cause Solution A memory allocation error occurred. PCL 5/PostScript 3 Select a lower resolution on the printer driver Instructions.
  • Ricoh Aficio SP 8300DN | Manuals - Page 95
    is not supported. This job has been cancelled." Job Reset is automatically performed if the specified paper size is incorrect. Specify the correct paper size, and then print the file again. "Sending data failed." The printer received a command to stop transmission from the printer driver. Check
  • Ricoh Aficio SP 8300DN | Manuals - Page 96
    using the printer driver. Check that the printer is connected to the network correctly and bidirectional communication is enabled. If the problem persists, confirm the user paper type settings of the printer. For details, see "Registering Unique Names to Paper Types", Operating Instructions. "You
  • Ricoh Aficio SP 8300DN | Manuals - Page 97
    is valid. For details about the kinds of data supported by the Direct printing function from memory storage devices, see "Direct Printing from a Memory Storage Device", Operating Instructions. If printing does not start, contact your service representative. • The contents of errors may be printed
  • Ricoh Aficio SP 8300DN | Manuals - Page 98
    3. Troubleshooting Checking the Error Log If files could not be stored due power switch is turned off, the log is deleted. • You cannot view [Error Log] on the Simple Screen. 1. Press the [Printer] icon on the [Home] screen. For details about how to access the [Home] screen, see p.14 "How to Use the
  • Ricoh Aficio SP 8300DN | Manuals - Page 99
    You Cannot Print Problem Printing does not connect interface cables correctly, see "Connecting the Printer", Operating Instructions. The correct interface cable is not being mode. For details about the radio signal status of the wireless LAN, see "Interface Settings", Operating Instructions. 97
  • Ricoh Aficio SP 8300DN | Manuals - Page 100
    3. Troubleshooting Problem Printing does not start. Printing does not start. Printing does not start. Printing does not start. Printing does not start. Printing does not start. Cause Solution If the printer is using wireless LAN (IEEE802.11g/b), when there is a microwave oven, mobile phone,
  • Ricoh Aficio SP 8300DN | Manuals - Page 101
    details about Communication Mode, see "Interface Settings", Operating Instructions. If printing does not start, contact your service representative. When the tab. For details about displaying the printer properties dialog box, see "Displaying the Printer Driver Properties with Windows". 2. In the
  • Ricoh Aficio SP 8300DN | Manuals - Page 102
    when printing from a computer. When you cannot print clearly Problem Causes Solutions The printed image is smudged. Settings for thick paper have not been configured when printing on thick paper in the bypass tray. PCL 5e On the printer driver's [Paper] tab, select [Bypass Tray] in the "Input
  • Ricoh Aficio SP 8300DN | Manuals - Page 103
    Other Printing Problems Problem Causes Solutions The printed image Toner Saving:" list in the printer driver settings, the entire page will be faded when printed. PCL 5e On the printer driver's [Print Quality] tab, select [Off] in the "Toner Saving" area. PCL 6/PostScript 3 On the printer driver
  • Ricoh Aficio SP 8300DN | Manuals - Page 104
    3. Troubleshooting Problem Causes Solutions The image is too dark or too The toner can result in a loss of print quality and other problems. Use genuine manufacturer toner. Contact your service representative. Printed graphics do not match graphics on the screen. If the printer driver
  • Ricoh Aficio SP 8300DN | Manuals - Page 105
    Other Printing Problems Problem Causes Solutions Characters differ from the display. The . Lines of garbled or unwanted alphanumeric characters appear. An incorrect printer language might have been selected. Select the correct printer driver, and then print the file again. Images are cut off
  • Ricoh Aficio SP 8300DN | Manuals - Page 106
    3. Troubleshooting Problem Causes Solutions A solid line is printed as a dashed line or appears blurred. Dither patterns do not match. PostScript 3 Change the dithering settings on the printer driver. For details about the dithering settings, see the printer driver Help. Fine lines are fuzzy
  • Ricoh Aficio SP 8300DN | Manuals - Page 107
    Problems Problem Misfeeds Solution The number of sheets loaded exceeds the capacity of the printer. Load paper only as high as the upper limit markings on paper guides of the bypass tray. The paper tray's side fences Push the side fences lightly, and then are set too tightly. reset them.
  • Ricoh Aficio SP 8300DN | Manuals - Page 108
    3. Troubleshooting Problem Cause Solution Printed paper becomes creased. The paper is damp. paper tray. For details about setting "Apply 2 sided", see "Tray Paper Settings", Operating Instructions. Duplex printing is malfunctioning. You have selected a paper type that cannot be used for duplex
  • Ricoh Aficio SP 8300DN | Manuals - Page 109
    contact your service representative. Use a dry cloth to wipe any paper fragments off the back of the OHP. Other printing problems Problem It takes a long time to complete a print job. It takes a long time to complete a print job. Causes Solutions "Sleep Mode" might be set. The printer requires
  • Ricoh Aficio SP 8300DN | Manuals - Page 110
    3. Troubleshooting Problem Causes Solutions Images are printed in the wrong orientation. The feed orientation you selected and the feed orientation selected in the printer driver's option setup might not be the same. Set the printer's feed orientation and the printer driver's feed orientation
  • Ricoh Aficio SP 8300DN | Manuals - Page 111
    :" list. For details about the printer driver settings, see the printer driver Help. Quit any other applications. Print ends mid-job. An error might have occurred. Check the printer's display panel to see if an error has occurred. A print instruction was issued User Authentication may from
  • Ricoh Aficio SP 8300DN | Manuals - Page 112
    3. Troubleshooting Problem PDF files do not print out/ cannot perform PDF direct print. PDF files do not print out/ cannot perform PDF direct print. PDF files do not print out/ cannot perform PDF direct print. PDF direct print produces strange or malformed characters. "Resetting job..." appears and
  • Ricoh Aficio SP 8300DN | Manuals - Page 113
    printer or disable those devices. • Turn off other printers or instruments that use the same frequency range, and then try printing again. If printing is successful, move the devices to a location where they do not interfere with the printer. If the problem cannot be solved, contact your service
  • Ricoh Aficio SP 8300DN | Manuals - Page 114
    Troubleshooting do not leave any torn scraps of paper inside the printer. • Contact your service representative if misfeeds occur frequently. • If the error or sheets explaining how to remove misfed paper. • If a detailed removal instruction appears on the right of the screen, follow it. • You can
  • Ricoh Aficio SP 8300DN | Manuals - Page 115
    paper. 2. After each step is complete, press [Next]. To go back to the previous step, press [Previous]. 3. When all jammed paper is removed, restore the printer to the original state. 113
  • Ricoh Aficio SP 8300DN | Manuals - Page 116
    3. Troubleshooting • More than one misfeed may be indicated. When this happens, check all the areas indicated. • If there is no misfed paper in the first area
  • Ricoh Aficio SP 8300DN | Manuals - Page 117
    When R1-R4 Is Displayed for the 3000-sheet finisher Removing Jammed Paper finisher (left) Close the bridge unit cover (left). Return lever R3 and R1 to their original positions. Return lever R3 to its original position. Return lever R4 to its original position. finisher CJH006 115
  • Ricoh Aficio SP 8300DN | Manuals - Page 118
    3. Troubleshooting When R5 - R8 Is Displayed for the 3000-sheet finisher finisher Return lever R5 to its original position. Return lever R6 to its original position. Return lever R3 to its original position. finisher CJH007 116
  • Ricoh Aficio SP 8300DN | Manuals - Page 119
    the stapler. • Remove the jammed staples according to the finisher type. Check the type if you are unsure. For details about type of finisher, see "Guide to Functions of the Printer's Options", Operating Instructions. 117
  • Ricoh Aficio SP 8300DN | Manuals - Page 120
    3. Troubleshooting 1000-Sheet Finisher Open the face plate of the cartridge. face plate of the cartridge CNC005 118
  • Ricoh Aficio SP 8300DN | Manuals - Page 121
    3000-sheet Finisher Removing Jammed Staples of the CJH014 119
  • Ricoh Aficio SP 8300DN | Manuals - Page 122
    3. Troubleshooting Removing Punch Waste If the punch receptacle is full, remove punch waste by following the procedures stated in the animation that appears on the screen. • While " Hole Punch Receptacle is full." is displayed, you cannot use the
  • Ricoh Aficio SP 8300DN | Manuals - Page 123
    when it has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so risks fire and burns
  • Ricoh Aficio SP 8300DN | Manuals - Page 124
    appears on the display. Follow the instruction on the screen regarding how to replace the toner cartridge. " No toner. Replace Toner Cartridge." When the following message appears, the toner has almost run out. Have a replacement toner cartridge at hand. " Toner Cartridge is almost empty. Replace
  • Ricoh Aficio SP 8300DN | Manuals - Page 125
    or a bag to prevent the toner from leaking out of the container when you dispose of it. Bring the stored used container to your sales representative or service representative for recycling through our recycling system. If you discard it on your own, treat it as general plastic waste material. 123
  • Ricoh Aficio SP 8300DN | Manuals - Page 126
    4. Replenishing and Replacing Consumables Replacing Other Consumables Refer to the maintenance guide provided with the new items for the replacement. • The fusing unit becomes very hot. When installing a new fusing unit, turn off the printer and wait at least an hour after power off before replacing
  • Ricoh Aficio SP 8300DN | Manuals - Page 127
    may occur if you use a staple cartridge other than that recommended. Replace the staple cartridge when the following message appears on the display. Follow the instruction on the screen regarding how to replace the staple cartridge. "Add staples" • If you cannot pull out the upper unit of the staple
  • Ricoh Aficio SP 8300DN | Manuals - Page 128
    4. Replenishing and Replacing Consumables Trademarks Adobe, Acrobat, PageMaker, PostScript, PostScript 3, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Citrix, Citrix Presentation Server and Citrix XenApp are
  • Ricoh Aficio SP 8300DN | Manuals - Page 129
    Trademarks Microsoft® Windows Vista® Home Basic Microsoft® Windows Vista® Enterprise • The product names of Windows 7 are as follows: Microsoft® Windows® 7 Home Premium Microsoft® Windows® 7 Professional Microsoft® Windows® 7 Ultimate Microsoft® Windows® 7 Enterprise • The product names of Windows
  • Ricoh Aficio SP 8300DN | Manuals - Page 130
    MEMO 128 EN GB EN US M132-8527
  • Ricoh Aficio SP 8300DN | Manuals - Page 131
    © 2012
  • Ricoh Aficio SP 8300DN | Manuals - Page 132
    EN GB EN US M132-8527
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Read this manual carefully before you use this machine and keep
it handy for future reference. For safe and correct use, be sure to
read the Safety Information in "Read This First" before using the
machine.
For information not in this manual, refer to
the HTML/PDF files on the supplied
CD-ROM.
Replenishing and Replacing Consumables
Troubleshooting
Printing
Getting Started
User Guide