Ricoh D2200 Operating Instructions
Ricoh D2200 Manual
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- Ricoh D2200 | Operating Instructions - Page 1
Operating Instructions For safe and correct use, be sure to read the Safety Information in Read This First before using the machine. - Ricoh D2200 | Operating Instructions - Page 2
- Ricoh D2200 | Operating Instructions - Page 3
TABLE OF CONTENTS Introduction...7 How to Read This Manual...8 Symbols...8 Disclaimer...8 Notes...8 Terminology...9 Precautions for Use...10 Handling This Product...10 Wireless Networking...10 Cleaning...11 Copyright Notice...11 1. Overview Things You Can Do - Ricoh D2200 | Operating Instructions - Page 4
Project a Screen...83 4. Connecting to a Video Conference Using the RICOH UCS Function...85 Installation Requirements...86 Preparing for Use...88 Holding a a Computer Screen IWB Remote Desktop Software Overview 107 Downloading IWB Remote Desktop Software 108 Installing IWB Remote Desktop Software - Ricoh D2200 | Operating Instructions - Page 5
Remote Desktop Software 112 Using the Machine to Perform Operations on a Computer Screen 112 Uninstalling IWB Remote Desktop Software 116 Uninstalling the Software from Windows Operating Systems 116 Uninstalling the Software from Mac Operating Systems 116 7. Using a Remote Whiteboard to Share - Ricoh D2200 | Operating Instructions - Page 6
Settings for Using the Mail to Print Function 154 Managing a Remote Contact List...155 Creating a Remote Contact List...155 Adding a Remote Contact List...157 Exporting a Remote Contact List...158 Managing an Email Address Book...159 Creating an Email Address Book...159 Adding an Email Address Book - Ricoh D2200 | Operating Instructions - Page 7
the Factory Default Settings...202 9. Troubleshooting If a Message is Displayed RICOH Streamline NX 219 Error Messages Related to the System...221 Error Messages Related to Configuration Settings 222 Error Messages Related to Web Page...228 Other Error Messages...229 Error Messages Related to IWB - Ricoh D2200 | Operating Instructions - Page 8
Viewer Settings 245 Creating a Remote Contact List...246 Using the Application Linking Function...248 Maintenance...249 Cleaning the Display...249 List of Video Input Signals Supported by the Machine 250 Specifications...255 Trademarks...259 6 - Ricoh D2200 | Operating Instructions - Page 9
Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. 7 - Ricoh D2200 | Operating Instructions - Page 10
by you using this machine or any results from the data executed by you. Notes Contents of this manual are subject to change without prior notice. Some illustrations or explanations in this guide may differ from your product due to improvement or change in the product. The manufacturer shall not be - Ricoh D2200 | Operating Instructions - Page 11
Terminology This section explains the terms used in this manual. Captured page A page captured to the machine. Stroke A line can be drawn with your fingers. A stroke starts when you start drawing and ends when your finger is moved away from the surface of the screen. 9 - Ricoh D2200 | Operating Instructions - Page 12
Precautions for Use Handling This Product Observe the following points when moving the machine: • Turn off the machine and remove the AC adapter from the AC outlet. • Remove all the connector cables connected to the machine. When carrying the machine by hand When traveling by plane, take this - Ricoh D2200 | Operating Instructions - Page 13
• Do not use a wireless LAN/Bluetooth if there is electromagnetic interference from other equipment. Doing so may cause an accident due to the other equipment malfunctioning from the electromagnetic interference. Cleaning • Never use benzene or thinner to clean the machine. Doing so may lead to - Ricoh D2200 | Operating Instructions - Page 14
12 - Ricoh D2200 | Operating Instructions - Page 15
1. Overview This chapter provides an overview of the whiteboard function of RICOH Interactive Whiteboard products. It also explains how to view the screen. Things You Can Do with Interactive Whiteboard You can use the Interactive Whiteboard in a - Ricoh D2200 | Operating Instructions - Page 16
1. Overview Print pages You can print the currently displayed page or all pages. See page 71 "Printing". DQS033 Import a file and write text or draw figures You can import and display a PDF or PowerPoint file on the screen, and write text or draw figures on the displayed file. See page 59 "Importing - Ricoh D2200 | Operating Instructions - Page 17
devices You can display an image from a video conferencing device or share the screen image of the machine with other devices at remote locations (RICOH UCS screen sharing). You also can use a projector to project the screen of the machine. See page 80 "Connecting a Video Conferencing Device to the - Ricoh D2200 | Operating Instructions - Page 18
smart device, stored image files, or PDF files can be uploaded to the machine. See RICOH Interactive Whiteboard Client Start Guide. Display the screen of a computer connected via a network You can use IWB Remote Desktop Software to display the screen of a computer connected via a network. You can - Ricoh D2200 | Operating Instructions - Page 19
by using an IC card- or keyboard inputbased authentication function. See page 239 "Managing the Machine with RICOH Streamline NX". DSQ002 Control IWB from Crestron system As a Crestron supported device, you can connect and control the machine from Crestron system. See page 242 "Using the Crestron - Ricoh D2200 | Operating Instructions - Page 20
Indicates the passcode. The passcode is used to join in a remote whiteboard session. In the administrator settings, you can choose whether to manually enter or automatically set the passcode when the machine starts up. For details about changing the settings, see page 184 "Changing the Security - Ricoh D2200 | Operating Instructions - Page 21
icons: Icon Description Changes the machine to the standby mode. Standby • page 20 "Screen Display Modes" Switches to RICOH UCS mode. RICOH UCS • page 85 "Using the RICOH UCS Function" Switches the screen to whiteboard mode. Whiteboard • page 20 "Screen Display Modes" 5. Move the main - Ricoh D2200 | Operating Instructions - Page 22
1. Overview Screen Display Modes You can switch the screen display mode only when the RICOH UCS function is enabled. For details about the RICOH UCS function, see page 85 "Using the RICOH UCS Function". The following two different screen display modes are available: Display Mode Whiteboard Mode - Ricoh D2200 | Operating Instructions - Page 23
a remote whiteboard may change depending on the communication status of the network. • Used to share the whiteboard screen in a video conference. (RICOH UCS screen sharing) Marker Entry Mode • See page 120 "Opening a Remote Whiteboard Session". • See page 125 "Participating in a Remote Whiteboard - Ricoh D2200 | Operating Instructions - Page 24
1. Overview Icon Pen Handwritten Entry Mode Description • Used to draw strokes, text, or figures, or enter a stamp. • This icon appears when handwritten entry mode is selected from the pen submenu. • Used to change the colors and thickness of the drawing. • Used to display a grid on the screen. • - Ricoh D2200 | Operating Instructions - Page 25
Icons Displayed on the Interactive Whiteboard Icon Stamp Entry Mode Description • This icon appears when stamp entry mode is selected from the pen submenu. • Used to select and enter a stamp. • The color of the icon changes according to the selected color. Also, the shape of the selected stamp is - Ricoh D2200 | Operating Instructions - Page 26
1. Overview Icon Loupe Switch External Input Description • Used to change the display magnification. • Used to move a displayed area. • See page 47 "Using the submenu accessed from the Loupe icon". • Displays a screen from a connected device in real time. You can switch the displayed screen by - Ricoh D2200 | Operating Instructions - Page 27
to operate a computer screen displayed on the screen of the machine. • This icon appears when you use the IWB Remote Desktop Software. • See page 112 "Using IWB Remote Desktop Software". • Used to check or change the whiteboard detailed settings. Whiteboard Detailed Settings Import and Save • See - Ricoh D2200 | Operating Instructions - Page 28
1. Overview Page operation panel 1 2 3 4 5 6 DHG014 1. Captured the page operations icon Appears when a page in the page list is selected. If no operations are performed for three seconds, the icon will disappear automatically. The following icons are included: 2. Insert Page icon Adds a - Ricoh D2200 | Operating Instructions - Page 29
Operating the Screen Operating the Screen You can use your fingers or palm to operate the screen. To select an icon or button, touch the item you want to use with your finger. To execute the function of an icon on the desktop, touch the same spot twice quickly with your finger. When operating a - Ricoh D2200 | Operating Instructions - Page 30
1. Overview • You cannot perform scaling, moving strokes, or other operations while drawing on the screen with your fingers. • While you are operating the screen with your fingers to scale or move an object, the touch may not be recognized accurately when the distance between your fingers touching - Ricoh D2200 | Operating Instructions - Page 31
and corrupt its data. • The video files stored on a USB flash memory device cannot be played back on the machine. • Use a USB device that supports USB 2.0 or USB 3.0. • Use a USB device that is formatted in FAT16, FAT32, or NTFS file system. • A USB flash memory device protected by a password cannot - Ricoh D2200 | Operating Instructions - Page 32
1. Overview 30 - Ricoh D2200 | Operating Instructions - Page 33
2. Using a Whiteboard This chapter explains the basic operations such as writing text or drawing figures on the display, operations of pages, and how to save displayed on the screen. Basic Operations You can perform the following operations with your fingers or palm: Operation by Your Fingers • - Ricoh D2200 | Operating Instructions - Page 34
2. Using a Whiteboard 1 2 3 6 4 5 DTV454 1. Line colors Selects the color of drawn lines. You cannot select line colors in marker entry mode. 2. Line colors (semi-transparent) Selects the color of drawn lines from the semi-transparent colors. You cannot select line colors in marker entry mode. 3. - Ricoh D2200 | Operating Instructions - Page 35
Basic Operations • To deepen the color of the grid line, select the [Darken the color of grid/guide line] check box in System Settings. For details, see page 177 "Changing the System Settings". • 3,000 total strokes, fair copy entry text, figures, and stamps - Ricoh D2200 | Operating Instructions - Page 36
2. Using a Whiteboard • You cannot draw markers while a compatible mode is enabled for a remote whiteboard session. • You cannot save, send by e-mail, or print markers. • When you are using an application that is linked to the whiteboard and you switch the mode to the marker entry mode with the - Ricoh D2200 | Operating Instructions - Page 37
the character. • A line that protrudes greatly from the guideline is recognized as a separate stroke. • To deepen the color of the guide line, select the [Darken the color of grid/guide line] check box in System Settings. For details, see page 177 "Changing the System Settings". • If you change to - Ricoh D2200 | Operating Instructions - Page 38
2. Using a Whiteboard 1. Touch , the Stamp Entry mode icon. 2. Select the color and type of the figure or stamp you want to use. Touch / to switch to a different figure or stamp list pages. 3. Touch the screen in the position you want. The selected figure or stamp is drawn in the position you - Ricoh D2200 | Operating Instructions - Page 39
2. Move your finger across a stroke to erase it. Basic Operations DQS023 Deleting a portion of a stroke 1. Touch , the Select and Delete icon, and then touch , the Partially Delete icon. DMT208 37 - Ricoh D2200 | Operating Instructions - Page 40
2. Using a Whiteboard 2. Move your finger over the stroke. DQS031 Only the portions of the stroke touched by your finger are deleted. The thickness of the deleted portions is equal to the one selected by , the Pen icon. • You cannot partially delete fair copy entry text, figures, or stamps. • You - Ricoh D2200 | Operating Instructions - Page 41
2. Enclose a stroke with your finger to select the stroke. You can select a single stroke by touching it. Basic Operations DQS032 3. Touch , the Select/Delete icon with your finger, and then touch [Delete]. Deleting all strokes You can erase all strokes on the screen. 1. Touch , the Select and - Ricoh D2200 | Operating Instructions - Page 42
2. Using a Whiteboard Deleting in palm deletion mode You can use the palm of your hand or the balls of one or more fingers to delete a whiteboard entry. When the area of your contact on with the screen with using the palm of your hand or the balls of one or more fingers exceeds a predetermined size, - Ricoh D2200 | Operating Instructions - Page 43
Basic Operations 2. Drag the displayed delete icon across the entry that you want to delete. DSQ003 The portion of the entry that you dragged the delete icon across is deleted. • If the area that your finger touches on the screen is too narrow, the touch may not be recognized correctly, resulting in - Ricoh D2200 | Operating Instructions - Page 44
2. Using a Whiteboard Selecting a stroke 1. Touch , the Select and Delete icon, and then touch , the Select icon. DMT201 2. Enclose a stroke with your finger to select the stroke. You can select a single stroke by touching it. DQS019 Touch [Select All] to select all strokes on the page. Enlarging or - Ricoh D2200 | Operating Instructions - Page 45
Basic Operations DQS021 Moving strokes Drag the selected stroke to the area where you want to place the stroke. DQS020 Cutting, Copying, or Pasting Strokes You can select, cut, copy, or paste a stroke already drawn on the screen. 43 - Ricoh D2200 | Operating Instructions - Page 46
2. Using a Whiteboard Cutting or Copying Strokes 1. Touch , the Select and Delete icon, and then touch , the Select icon. DMT201 2. Enclose a stroke with your finger to select the stroke you want to cut or copy. You can select a single stroke by touching it. DQS019 Touch [Select All] to select all - Ricoh D2200 | Operating Instructions - Page 47
Basic Operations 1. Touch [Paste] and touch the place on the screen to paste the cut or copied stroke. You can perform this operation successively. Also, dragging the pasted stroke continuously, you can move it. 2. Enlarge, reduce, or move the figure or stroke as you want. For details, see page 41 " - Ricoh D2200 | Operating Instructions - Page 48
2. Using a Whiteboard DHG019 Changing the display magnification Touch the screen with two fingers and spread or pinch them together. CUE150 • When you spread your fingers apart, the screen is enlarged, centering on where you originally touched. • When you pinch your fingers together, the screen is - Ricoh D2200 | Operating Instructions - Page 49
Basic Operations CUE151 The display area moves with the movement of your fingers. Using the submenu accessed from the Loupe icon Select , the Loupe icon, to change the display magnification, or to move a displayed area. The enlarged display area can be moved. 1. Touch , the Loupe icon. 2. Touch the - Ricoh D2200 | Operating Instructions - Page 50
• If no operations are performed in the submenu of , the Loupe icon, for ten seconds, the submenu will disappear automatically. To hide the submenu manually, touch , the Loupe icon, again. Undoing Operations You can undo an operation in which a stroke is drawn, edited, or deleted. You can also redo - Ricoh D2200 | Operating Instructions - Page 51
Operating a Page Operating a Page This section explains the operation of a page such as adding or deleting a page. Adding a Page Adding a new page 1. On the page list, touch the thumbnail of the page that is right before the location where you want to add a page. The captured page operation panel - Ricoh D2200 | Operating Instructions - Page 52
2. Using a Whiteboard A new blank page is created at the end of the captured pages list. The added page appears on the screen. Copying a page 1. On the page list, touch the thumbnail of the page that you want to copy. The captured page operation panel appears. 2. Touch , the Page Copy icon. DQS039 A - Ricoh D2200 | Operating Instructions - Page 53
1. Touch , the Import and Save icon. 2. Touch [Select Template]. Operating a Page DTW452 3. From the list of template images, select the template that you want to add. 6 template screens have been imported in advance. 4. Touch [Add]. A template is added as a new blank page at the end of the page - Ricoh D2200 | Operating Instructions - Page 54
2. Using a Whiteboard Deleting a page 1. On the page list, touch the thumbnail of the page that you want to delete. The captured page operation panel appears. 2. Touch , the Page Delete icon. DQS040 3. Touch [Delete]. The displayed page is deleted. The preceding page appears. If the deleted page is - Ricoh D2200 | Operating Instructions - Page 55
Operating a Page 2. When the page side comes into view, release your fingers from the screen. DMT566 53 - Ricoh D2200 | Operating Instructions - Page 56
saved. • Before saving pages in a shared folder, register the folder. For details about how to register a shared folder, see page 163 "Managing a Shared Folder List". • Supported cloud storages are OneDrive, Dropbox, and Google Drive. However, OneDrive for Business and OneDrive on premises are not - Ricoh D2200 | Operating Instructions - Page 57
3. Touch [Save File]. Operating a File DTW492 4. Specify the folder in which you want to save a file on the displayed screen. DWJ053 • Select "USB Memory" to save the pages in the USB flash memory device attached to the machine. • When you save a file in a USB flash memory device or shared folder - Ricoh D2200 | Operating Instructions - Page 58
2. Using a Whiteboard • When you touch the area indicating the name of the cloud storage service, a sign-in screen appears. If you have already signed in to the service, the home directory of the cloud storage is displayed. • When you touch the , the Move Up One Folder icon, you can move to the - Ricoh D2200 | Operating Instructions - Page 59
-time.pdf • The name of a file saved on January 23, 2014, at 4:56:07 is "iwb-20140123-045607.pdf". • If a file of the same name already exists, a suffix number between "-001" to "-100" is added at the end of the file - Ricoh D2200 | Operating Instructions - Page 60
2. Using a Whiteboard 4. Enter the meeting code. Any number can be specified for the meeting code. The meeting code is used to do the following: • Import a temporarily saved file and resume from the last item of information you wrote • Download a temporarily saved file from the Web page 5. Touch [ - Ricoh D2200 | Operating Instructions - Page 61
the displayed file. You can also open a file saved in the machine and write text, draw figures, or edit the fair copy entered text. The supported conditions of a file are as shown below. 59 - Ricoh D2200 | Operating Instructions - Page 62
2. Using a Whiteboard PDF file Item File size PDF version Page size Document security Condition 100 MB or less PDF 1.3-1.7 (including PDF/A) Postcards-A0 No security setting *1 *1 A password-protected PDF file cannot be read. Also, a print-prohibited PDF file cannot be read so as to prevent the - Ricoh D2200 | Operating Instructions - Page 63
to 10 layers deep can be specified. • When you touch the area indicating the name of the cloud storage service, a sign-in screen appears. If you have already signed in to the service, the home directory of the cloud storage is displayed. • When you touch , the Move Up One Folder icon, you - Ricoh D2200 | Operating Instructions - Page 64
file are also converted and incorporated into the images. • If the imported PowerPoint file contains information associated with a font which is not supported by this machine, the information may not be displayed correctly. • The selected PDF file can only be imported if its first page meets - Ricoh D2200 | Operating Instructions - Page 65
1. Touch , the Import and Save icon. 2. Touch [Import File]. Operating a File DTW475 3. Touch "Temporary Save Folder". DWJ056 63 - Ricoh D2200 | Operating Instructions - Page 66
2. Using a Whiteboard 4. Enter the meeting code. 5. Touch [OK]. The saved files which correspond to the entered meeting code are listed. 6. Select the file you want to import. 7. Touch [Import]. The imported pages are added in sequence to the end of the page list. When the PDF file has finished - Ricoh D2200 | Operating Instructions - Page 67
Operating a File 4. Touch [OK]. The saved files which correspond to the entered meeting code are listed. 5. Select the file you want to import. 6. Touch [Import]. The imported pages are added in sequence to the end of the page list. When the PDF file has finished importing, the first page of the - Ricoh D2200 | Operating Instructions - Page 68
2. Using a Whiteboard • To change the file name, select [Specify the PDF file name], enter a new file name (up to 100 alpha-numeric Unicode characters (UTF-8), excluding using the touch keyboard. • To specify a password for a PDF file, select the [Set the PDF security] checkbox, and then enter the - Ricoh D2200 | Operating Instructions - Page 69
sent by e-mail on 2014/1/23 4:56:07, iwb-20140123-045607.pdf" will be the name of the attachment printer must satisfy the following conditions: • Support the Mail to Print function. • Have configure the multifunction printer settings, see the manual provided with the multifunction printer you are - Ricoh D2200 | Operating Instructions - Page 70
) that has been downloaded to the machine. • Enter an e-mail address manually • Select a destination from Email Address Entry History • You can specify up then select the [Convert to Mail To Print format] checkbox. • If RICOH Streamline NX is used for authentication, the e-mail address of the logged- - Ricoh D2200 | Operating Instructions - Page 71
Operating a File DQP007 The selected e-mail address is added to the "Destination Email Address" list. When you delete the selected e-mail address, touch the e-mail address you want to delete on the list. Select from public address book 1. Select the e-mail address of the destination to which you - Ricoh D2200 | Operating Instructions - Page 72
a keyword in the input box next to , the Search icon, to search for the destination. Entering e-mail addresses manually 1. Enter the name of the destination in "Display Name" in [Manual Entry] tab. 2. Enter the e-mail address of the destination in "Email Address". The touch keyboard appears when you - Ricoh D2200 | Operating Instructions - Page 73
settings, see page 145 "Configuring Network Settings". For details about how to configure the print settings, see page 190 "Changing the Print Settings". • Printer types supported for printing are listed below. • Printer or multifunction printer - Ricoh D2200 | Operating Instructions - Page 74
Universal Print Driver, see the driver download page on the RICOH website. • For details about supported inkjet printers and wide format multifunction printers, see the RICOH website or consult your sales representative. • If a printer cannot be selected when printing, download the Whiteboard - Ricoh D2200 | Operating Instructions - Page 75
via e-mail. For details, see page 67 "Printing pages by specifying the multifunction printer (Mail to Print function)". Linking with a Smart Device By using RICOH Smart Device Connector, you can connect to the machine from smart devices. To display the files shown on a smart device on the machine or - Ricoh D2200 | Operating Instructions - Page 76
the effective period expires. If this happens, scan the connecting code again. • For details about how to scan QR Code, see the operating instructions of the external application. • When multiple files are sent from the external application, the files are displayed in the order in which they are - Ricoh D2200 | Operating Instructions - Page 77
3. Connecting Devices This chapter explains how to display an image from an image output device, and write text or draw figures on the displayed screen. Devices That Can Be Connected to the Machine To connect a device via Bluetooth, see page 193 "Managing Devices Connected via Bluetooth". The input - Ricoh D2200 | Operating Instructions - Page 78
displayed. See page 78 "Connecting a Computer or Tablet to the Machine". • For details about the input signals that are supported, see page 250 "List of Video Input Signals Supported by the Machine". • When more than one device is connected to the input terminals, priority is given to the terminals - Ricoh D2200 | Operating Instructions - Page 79
Devices That Can Be Connected to the Machine • To display an externally input still or video image on the machine in cases other than for citation, the material must be created by yourself and you must own the copyright, or you must be granted permission to use the material from the rightful owner - Ricoh D2200 | Operating Instructions - Page 80
3. Connecting Devices Connecting a Computer or Tablet to the Machine You can connect a computer, tablet, or document camera to the machine, and see its screen on the machine. You can also write text or draw figures on the displayed screen using your fingers. DQS018 You can capture written text and - Ricoh D2200 | Operating Instructions - Page 81
combinations on computers from major computer manufacturers are as follows: For details, see the manual of the computer that is being used. Computer brand Key combination MSI [Fn] select the [Enable HDMI Converter Support Mode] check box. For details, see page 177 "Changing the System Settings". - Ricoh D2200 | Operating Instructions - Page 82
. For details about sharing screen on a remote whiteboard, see page 117 "Overview of Remote Whiteboard". DQS053 Connecting a Video Conferencing Device (RICOH UCS Screen Sharing) The video conferencing device is connected as follows: 1. Turn off the video conferencing device. 2. Connect the video - Ricoh D2200 | Operating Instructions - Page 83
application or recorded as a captured page. • For details about how to use a video conferencing device, see the manual of the device you are using. • When you use the RICOH UCS Screen Sharing function, you can receive a screen that is displayed on the following devices or applications. • Whiteboards - Ricoh D2200 | Operating Instructions - Page 84
want to stop sharing the machine screen, touch , the sharing icon, and then touch [RICOH UCS screen sharing will be stopped]. • When compatible mode is active, the machine screen first. • If the machine does not support the language setting specified on the video conferencing device, the machine's screen - Ricoh D2200 | Operating Instructions - Page 85
. DQS043 • The machine cannot be connected to an analog input terminal such the VGA input of a projector. A Ricoh projector which supports full-HD is recommended for use with the machine. Supported models are as follows: • PJ WX3231N/X3241N • PJ WX3340N/WX3340/X3340N/X3340 • PJ WX4130N/WX4130 • PJ - Ricoh D2200 | Operating Instructions - Page 86
3. Connecting Devices 2. Project the screen. For details about how to use a projector to project screens, see the manual of the projector. 84 - Ricoh D2200 | Operating Instructions - Page 87
to connect to a video conference. Using the RICOH UCS Function You can use this machine for RICOH Unified Communication System (RICOH UCS)-based video conferencing. • The RICOH UCS function is only available to RICOH UCS service users. For details about RICOH UCS, consult the distributor where you - Ricoh D2200 | Operating Instructions - Page 88
available contacts list. • Update firmware You can update the RICOH UCS function firmware. • The following items cannot be specified meeting. • If you plan to use an external microphone and speaker, see the manual for details about how to use the device. • When using an external microphone speaker - Ricoh D2200 | Operating Instructions - Page 89
Using the RICOH UCS Function • Placing an not start. • You cannot connect to other party. If you experience one of the problems above, take one of the following actions. The action to be taken depends on the in the environment that support IEEE802.11n, use IEEE802.11n with a single channel. 87 - Ricoh D2200 | Operating Instructions - Page 90
interference. • If you experience radio interference or other wireless networking problems, please call the support desk. Preparing for Use This section explains the preparations necessary to use the RICOH UCS function. • When using the RICOH UCS function for the first time, be sure to change the - Ricoh D2200 | Operating Instructions - Page 91
UCS Function Send a registration request to the contact. When the request is approved, the contact is registered. For details, see help in RICOH Unified Communication System Settings. This machine can also be used to approve registration requests from contacts. If a registration request is received - Ricoh D2200 | Operating Instructions - Page 92
4. Connecting to a Video Conference Holding a Meeting Calling a contact 1 2 4 3 5 DSR003 1. Contact List From this list, select a contact with whom you want to have a meeting. You can select any contact that has a or icon. 2. Your own contact information Check your contact name and Contact ID. - Ricoh D2200 | Operating Instructions - Page 93
Using the RICOH UCS Function Replying to an incoming call When there is an incoming call, an incoming call dialog box is displayed. Check the caller and reply - Ricoh D2200 | Operating Instructions - Page 94
4. Connecting to a Video Conference The video of the other party is displayed in a larger window, while the videos of you and the other contacts appear in smaller windows. • Your video is displayed full screen. • The videos from all the contacts, including you, are displayed in windows of the - Ricoh D2200 | Operating Instructions - Page 95
Item A/V Control Using the RICOH UCS Function Description • Volume adjustment • Camera Off • Adjusting the camera While looking at your displayed image, adjust the camera's orientation and position. • Echo Cancellation Eliminates - Ricoh D2200 | Operating Instructions - Page 96
volume. Description If the UDP port cannot be used for communication during a video meeting due to problems with the network environment, you can use the TCP port (443) instead. The network bandwidth used language. You can check the software version of the RICOH UCS function that you are using. 94 - Ricoh D2200 | Operating Instructions - Page 97
with the machine, send the operation log, system information, and other details about the machine to Ricoh for problem diagnosis. Only send a report when requested to do so by the support desk. You can also send a report from the error message dialog. You can specify whether to display the contact - Ricoh D2200 | Operating Instructions - Page 98
4. Connecting to a Video Conference 96 - Ricoh D2200 | Operating Instructions - Page 99
see page 108 "Downloading IWB Remote Desktop Software". Downloading RICOH Interactive Whiteboard Client After installing RICOH Interactive Whiteboard Client on your you are using. For details, see "RICOH Interactive Whiteboard Client Startup Guide". Open the Administrator Settings You can configure - Ricoh D2200 | Operating Instructions - Page 100
for OS X • Safari for iOS *1 • Chrome for Android *2 • Chrome for Windows • Microsoft Edge *1 For iPad only. iPhone is not supported. *2 For tablet PC only. Smartphones are not supported. 1. Check the IP address displayed at the top of the machine screen. If no IP address is displayed, use , the - Ricoh D2200 | Operating Instructions - Page 101
Things You Can Do on the Web Page • If the administrator password is not changed from its initial setting, [Administrator Settings] is displayed, but cannot be accessed. Change the administrator password. For details about changing the administrator password, see page 141 "Administrator Settings". • - Ricoh D2200 | Operating Instructions - Page 102
5. Using the Web Page of the Machine Downloading Temporarily Saved Files • To download a temporarily saved file, the meeting code entered when saving the file is required. For more details about the meeting code, see page 57 "Saving Pages Temporarily". 1. Use your computer to access the Web page for - Ricoh D2200 | Operating Instructions - Page 103
Downloading Temporarily Saved Files 5. Click [Download] for the file you want to download, and then save the file. DWJ058 • If you do not know the meeting code that was entered when the file was saved, you can find the meeting code on the Web page screen for managing temporarily saved files. For - Ricoh D2200 | Operating Instructions - Page 104
5. Using the Web Page of the Machine Managing Temporarily Saved Files 1. Click [Temporarily Saved File Management (for Administrator)] on the top page of the Web page. 2. In the password input field, enter the administrator password. DWJ059 3. Click [OK]. The Temporarily Saved File Management screen - Ricoh D2200 | Operating Instructions - Page 105
Viewing the Temporarily Saved File Management screen Managing Temporarily Saved Files 1 2 3 DWJ060 1. Free Space Indicates the amount of free space and the maximum storage capacity of the space for temporarily saved files. 2. Number of Temporarily Saved Files Indicates the number of temporarily - Ricoh D2200 | Operating Instructions - Page 106
5. Using the Web Page of the Machine Opening Administrator Settings • For security reasons, be sure to change the initial administrator password. If you do not change the password, [Administrator Settings] is displayed on the Web page, but cannot be accessed. For details about changing the - Ricoh D2200 | Operating Instructions - Page 107
Restarting or Shutting Down the Machine From its Web Page Restarting or Shutting Down the Machine From its Web Page You can restart or shut down the machine from its Web page. Therefore, you do not need to physically access the machine when the machine needs to be restarted to reflect changes to - Ricoh D2200 | Operating Instructions - Page 108
5. Using the Web Page of the Machine 106 - Ricoh D2200 | Operating Instructions - Page 109
Remote Desktop Software. This section explains operations for Windows 7 and Mac OS 10.11. IWB Remote Desktop Software Overview After you install IWB Remote Desktop Software on your computer, you can display a computer screen via a wireless LAN. You can also perform operations on the computer screen - Ricoh D2200 | Operating Instructions - Page 110
6. Using the Machine to Perform Operations on a Computer Screen Downloading IWB Remote Desktop Software 1. Start your web browser. 2. Enter "http://(machine's page for the machine. 3. Click [Download Software]. 4. Click [Download] under IWB Remote Desktop Software, and then save the file. DWJ064 The - Ricoh D2200 | Operating Instructions - Page 111
10 (64 bit): 2 GB or more HDD 100 MB or more free space Network Line speed • Minimum: 200 Kbps * When not using network services other than IWB Remote Desktop Software Wireless LAN IEEE802.11a/b/g/n 1. Double-click the downloaded file from the Web page of the machine to execute it. For - Ricoh D2200 | Operating Instructions - Page 112
8. Click [Finish]. Installing the Software to Mac Operating Systems • To install IWB Remote Desktop Software on a computer, log on as a user with administrator • Minimum: 200 Kbps * When not using network services other than IWB Remote Desktop Software Wireless LAN IEEE802.11a/b/g/n 110 - Ricoh D2200 | Operating Instructions - Page 113
Double-click the file downloaded from the machine's Web page to execute it. For details about how to download IWB Remote Desktop Software, see page 108 "Downloading IWB Remote Desktop Software". 2. Double-click the displayed pkg file. 3. Read the displayed message, and then click [Continue]. 4. Read - Ricoh D2200 | Operating Instructions - Page 114
with Windows Operating System 1. On the [Start] menu of the computer, select [All Programs]. 2. Select [Ricoh], and then click [IWB Remote Desktop Software]. 3. Click [IWB Remote Desktop Software]. Starting with Mac Operating System 1. Open the Finder. 2. Open the Applications folder. 3. Double - Ricoh D2200 | Operating Instructions - Page 115
Using IWB Remote Desktop Software DHG102 2. Change the [Image Quality/Speed] setting as required. Select [Quality], [Standard Image Quality], or [Speed], according to the specified quality under - Ricoh D2200 | Operating Instructions - Page 116
the keyboard icon on this screen. Use the touch keyboard that you can open from the sub-panel of the application linking function. • When IWB Remote Desktop Software is running on a Windows 10 operating system and Creators Update is installed on the computer, you cannot use the touch keyboard in - Ricoh D2200 | Operating Instructions - Page 117
Software • You can connect to Whiteboard Version 1.3.X.X from IWB Remote Desktop Software Version 1.5.X.X or later. In such case Configure the following settings to run IWB Remote Desktop Software as an administrator: 1. Right-click the shortcut icon of IWB Remote Desktop Software, and select [ - Ricoh D2200 | Operating Instructions - Page 118
Software" and click [Uninstall]. 4. Confirm the messages and click [OK]. Uninstalling the Software from Mac Operating Systems 1. Open the Finder. 2. Move the IWB Remote Desktop Software in the Applications folder to the Trash. 3. Enter the user name and the password of the administrator account if - Ricoh D2200 | Operating Instructions - Page 119
7. Using a Remote Whiteboard to Share the Screen This chapter explains how to share a screen or written text and drawn figures of the Interactive Whiteboard with other devices at remote locations. Overview of Remote Whiteboard You can share a screen with multiple devices connected via a network. • - Ricoh D2200 | Operating Instructions - Page 120
uploaded to the machine. For details, see "RICOH Interactive Whiteboard Client Start Guide". Connection patterns for remote whiteboards are shown below: in a remote whiteboard session from a projector, see the manual of the projector or Interactive Kit. • Smart devices that can connect to - Ricoh D2200 | Operating Instructions - Page 121
later) (iOS8/9) • Android tablet (Android 4.1-7.0) • Windows device (Windows 7/8.1/10) • To use RICOH Interactive Whiteboard Client, a network speed of 200 kbps or faster is required. • For details about RICOH Interactive Whiteboard Client, see "RICOH Interactive Whiteboard Client Start Guide". 119 - Ricoh D2200 | Operating Instructions - Page 122
or later System running version 1.5.X.X or earlier × Projector with interactive functionality × Remote Viewer ×*2 Web browser RICOH Interactive Whiteboard Client Compatible mode *1 × • : Can participate. • ×: Cannot participate. *1 If a participating whiteboard running system version - Ricoh D2200 | Operating Instructions - Page 123
2. Touch [Open]. Opening a Remote Whiteboard Session DHG346 • When a video conferencing device is connected to the machine via USB, a confirmation screen to start screen sharing is displayed upon starting a video conference using the device. Touch the [Start] button to share the image displayed on - Ricoh D2200 | Operating Instructions - Page 124
7. Using a Remote Whiteboard to Share the Screen • When the "Limit participating whiteboard's functions" check box is selected, the participating whiteboards cannot save files, print pages, or send e-mail during the session. • When the "Open in compatible mode" check box is selected, the remote - Ricoh D2200 | Operating Instructions - Page 125
Opening a Remote Whiteboard Session 3. Touch [Open]. A remote whiteboard session is opened in compatible mode. • You can use , the Share icon, to check the communication status while participating in a remote whiteboard session. For details about the communication status, see page 133 "Checking the - Ricoh D2200 | Operating Instructions - Page 126
mode is active, touch [Close]. • When a video conferencing device is connected to the machine via USB, touch , the sharing icon, and then touch [RICOH UCS screen sharing will be stopped] to stop sharing the machine's screen. When compatible mode is active, the machine's screen cannot be shared. For - Ricoh D2200 | Operating Instructions - Page 127
Participating in a Remote Whiteboard Session Participating in a Remote Whiteboard Session This section explains how to participate in a remote whiteboard session. • When you join a remote whiteboard session, all the pages that existed prior to joining the session are deleted and the contents of - Ricoh D2200 | Operating Instructions - Page 128
7. Using a Remote Whiteboard to Share the Screen Participating from the Interactive Whiteboard 1. Touch [Join] of , the Share icon. DHG347 2. When a message appears, touch [Proceed]. 3. Specify the remote whiteboard session you want to join. For details about how to specify a remote whiteboard - Ricoh D2200 | Operating Instructions - Page 129
location that is selected from the contact list. 3. Specify Group Name Select the group you want to display in the "Contact List". Specifying by entering manually Specify the host whiteboard by entering its IP address. 127 - Ricoh D2200 | Operating Instructions - Page 130
the entered IP address of the host whiteboard to the IP address display field. 3. IP Address Entry History Displays a list of host whiteboards that were manually entered. Select one of the host whiteboards in the list. "IP Address Entry History" can hold up to 100 entries. When "IP Address Entry - Ricoh D2200 | Operating Instructions - Page 131
Participating in a Remote Whiteboard Session • To view a remote whiteboard session, you need to configure the network settings and add your Remote License. For details about how to configure the network settings, see page 145 "Configuring Network Settings". For details about how to add your Remote - Ricoh D2200 | Operating Instructions - Page 132
Start] menu on the computer. 2. From [All Programs], select [Ricoh], [Interactive Whiteboard Remote Viewer]. 3. Click [Interactive Whiteboard Remote Viewer from the contact list, and the second is to enter the IP address manually. [Contact List] tab Specify the IP address of the host whiteboard by - Ricoh D2200 | Operating Instructions - Page 133
Entry] tab Participating in a Remote Whiteboard Session • Specify the IP address of the host whiteboard by entering it manually. After entering the address, click [Enter]. A confirmation message about the history appears. If you do not want to keep the entered IP address in the - Ricoh D2200 | Operating Instructions - Page 134
7. Using a Remote Whiteboard to Share the Screen Leaving a Remote Whiteboard Session • When you finish using the Interactive Whiteboard, leave the remote whiteboard session, and then turn off the power. 1. Touch , the Share icon. 2. Touch [Close Remote Whiteboard]. XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX - Ricoh D2200 | Operating Instructions - Page 135
Checking the Remote Whiteboard Information Checking the Remote Whiteboard Information When you touch , the Share icon, during a remote whiteboard session, you can check the information of the devices joining the remote whiteboard session. When you touch , the Share icon, the following submenu - Ricoh D2200 | Operating Instructions - Page 136
7. Using a Remote Whiteboard to Share the Screen Normal mode icon/Compatible mode icon Communication status Good Communication speed 512 kbps-1.5 Mbps Antenna 3/ Low 200 kbps-512 kbps Antenna 2/ Very Low 200 kbps or less Antenna 1/ • On the host whiteboard, the icon indicates the - Ricoh D2200 | Operating Instructions - Page 137
remote PC image] When you are using the computer screen in IWB Remote Desktop Software, the machine automatically recognizes a click or double Input/Page Switch/Add Page/Image Upload] Specifies whether or not to use RICOH Interactive Whiteboard Client to switch to an external input, switch pages, add - Ricoh D2200 | Operating Instructions - Page 138
8. Changing the Interactive Whiteboard Settings • When any of the (Stamp Entry mode) icons other than (Select and Delete) or (Operate Computer) is selected, clicks cannot be automatically recognized while making a handwritten entry on a remote computer screen. • To save the changes made to the - Ricoh D2200 | Operating Instructions - Page 139
Displaying the Desktop Displaying the Desktop You can open General Settings or Administrator Settings from the desktop. The procedure for displaying the desktop is as follows: 1. Press and hold on , the close icon, with your finger until a message appears. 2. Touch [Close]. The displayed page - Ricoh D2200 | Operating Instructions - Page 140
8. Changing the Interactive Whiteboard Settings Icon Software Keyboard Behavior Displays the touch keyboard. - It may take approximately two seconds until the touch keyboard is displayed. Reference 138 - Ricoh D2200 | Operating Instructions - Page 141
Opening General Settings Opening General Settings To perform operations such as checking the system information, open General Settings. 1. Display the desktop. 2. Touch [Settings] two times in quick succession. • When you finish configuring General Settings, touch [Close]. General Settings Icons - Ricoh D2200 | Operating Instructions - Page 142
8. Changing the Interactive Whiteboard Settings Opening Administrator Settings Open Administrator Settings to configure machine settings such as network or date and time settings. • For security reasons, make sure to change the initial administrator password. If you do not change the password, a - Ricoh D2200 | Operating Instructions - Page 143
Gateway settings. These settings are necessary to use the following functions: • Remote whiteboard • Send by e-mail • Print pages • Web page • IWB Remote Desktop Software For details about how to configure the settings, see page 145 "Configuring Network Settings". Configures the Printer Address and - Ricoh D2200 | Operating Instructions - Page 144
8. Changing the Interactive Whiteboard Settings Icons displayed on this machine Items on the Web page Behavior Email Settings Email Settings Configures the SMTP Server Settings. These settings are necessary to send saved pages or logs by e-mail. For details about how to configure the settings, - Ricoh D2200 | Operating Instructions - Page 145
Opening Administrator Settings Icons displayed on this machine Items on the Web page Behavior Register/Delete License Register/Delete License Imports or exports the Email Address Book, Contact List, Shared Folder List, or Template. • For details about how to add or export the Email Address - Ricoh D2200 | Operating Instructions - Page 146
8. Changing the Interactive Whiteboard Settings Icons displayed on this machine Change Administrator Password - Display Touch Keyboard Wireless Network Settings Device Management Items on the Web page Change Administrator Password *2 Advanced Settings - *1 - *1 *1 Behavior You can change the - Ricoh D2200 | Operating Instructions - Page 147
this check box, specify the following settings: • Preferred DNS Server • Alternate DNS Server Specify whether or not to configure the proxy server manually. Enter the following: • Address • Port Number • User Name • Password A user name and password can be entered only when proxy user authentication - Ricoh D2200 | Operating Instructions - Page 148
the proxy server]. *2 Displayed only when configured from the Web page of the machine. *3 Only applied on the wired LAN. • Dynamic DNS is not supported. If "Network Auto Settings" is selected, the IP address is obtained automatically, but the host name is not set. • The public address book of this - Ricoh D2200 | Operating Instructions - Page 149
. • For details about how to configure a wireless network, see Help on your computer and the manual of the device to be connected. Item Connect to access point etc. Manually connect wireless network Description Initial value Configures the settings to connect to a network node such as the - Ricoh D2200 | Operating Instructions - Page 150
8. Changing the Interactive Whiteboard Settings Item MAC Address Delete All Wireless Network Settings Description Initial value The MAC address of the wireless LAN adapter is displayed. Delete all the information about access points that is registered to the machine. 148 - Ricoh D2200 | Operating Instructions - Page 151
Setting the Date and Time Setting the Date and Time You can change the settings of the date and time or the time zone on the "Set Date/Time" window in Administrator Settings. • If you select the link for time setting, Internet Explorer may open. If Internet Explorer opens, close it. 149 - Ricoh D2200 | Operating Instructions - Page 152
top of the list. 3. Close the window. [Administrative] tab Specify the language you want to use to display a text from a program that does not support Unicode. • If you select the link for language setting, Internet Explorer may open. If Internet Explorer opens, close it. • After you finish changing - Ricoh D2200 | Operating Instructions - Page 153
Adding or Deleting Your Remote License Adding or Deleting Your Remote License This section explains how to enable the remote whiteboard session by adding a license code of Remote License, which is an external option. Adding Your Remote License 1. Touch , the Register/Delete License icon, in - Ricoh D2200 | Operating Instructions - Page 154
8. Changing the Interactive Whiteboard Settings 3. Touch [Delete]. 4. Touch [OK] in the message that appears. [Open] and [Join] in the remote Whiteboard submenu that appears by touching the icon are disabled. 5. Touch [OK]. Sharing • To register or delete a remote license from the Web page of the - Ricoh D2200 | Operating Instructions - Page 155
Number *2 Enter the port number for SMTP. 25 Sender Email Address Specify the e-mail address of the sender. - If you are using RICOH Streamline NX -based authentication and [Use the authentication information] is selected for [Sender Email Address when Email Sending Function] in the [User - Ricoh D2200 | Operating Instructions - Page 156
8. Changing the Interactive Whiteboard Settings Settings for Using the Mail to Print Function When using the Mail to Print function, select "Set the max size for attached files", and then specify the maximum file size. The maximum file size set on the machine should be at least 1.4 times smaller - Ricoh D2200 | Operating Instructions - Page 157
Managing a Remote Contact List Managing a Remote Contact List A contact list contains the names and addresses of the devices using remote whiteboard. After a contact list has been added, you can select a host whiteboard from the list. To add or change a contact list, export the list first, and then - Ricoh D2200 | Operating Instructions - Page 158
8. Changing the Interactive Whiteboard Settings • Uppercase letters: A-Z • Lowercase letters: a-z • Numbers: 0-9 • Symbols: - . 4. Group column Enter the group name of the host whiteboard. When you enter a group name, you can sort or filter the rows by group. The number of characters must be 255 or - Ricoh D2200 | Operating Instructions - Page 159
" is registered. • Name column: The entry is named "Projector". • Address column: "IK_PROJECTOR" is entered. • Group column: The entry is included in the group "RICOH". 4. Fourth entry (5th row) The host whiteboard with an IP address of "123.45.67.89" is registered. • Name column: The entry is not - Ricoh D2200 | Operating Instructions - Page 160
8. Changing the Interactive Whiteboard Settings For details about how to connect a USB flash memory device, see page 29 "Inserting a USB Flash Memory Device". 3. Touch , the Added Data Management icon, in Administrator Settings. When adding the contact list from the Web page of the machine, click [ - Ricoh D2200 | Operating Instructions - Page 161
Managing an Email Address Book Managing an Email Address Book If an email address book is added, you can select a destination e-mail address from the added email address book when saving and sending pages. • Keep USB flash memory devices out of reach of children. If a child accidentally swallows a - Ricoh D2200 | Operating Instructions - Page 162
8. Changing the Interactive Whiteboard Settings 4. Group column Enter the group name of the e-mail address. When you enter a group name, you can sort or filter the rows by group. The number of characters must be 255 or less. If you omit the name, a blank entry is added. 2. Save the file. • You can - Ricoh D2200 | Operating Instructions - Page 163
. • Name column: The entry is named "User003". • Address column: "[email protected]" is entered. • Group column: The entry is included in the group "RICOH". 4. Fourth entry (5th row) The e-mail address "[email protected]" is registered. • Name column: The entry is not named. • Address column: "guest - Ricoh D2200 | Operating Instructions - Page 164
8. Changing the Interactive Whiteboard Settings Exporting an Email Address Book 1. Insert a USB flash memory device into a USB port. Insert only one USB flash memory device. For details about how to connect a USB flash memory device, see page 29 "Inserting a USB Flash Memory Device". 2. Touch , the - Ricoh D2200 | Operating Instructions - Page 165
out of reach of children. If a child accidentally swallows a USB flash memory device, consult a doctor immediately. • Shared folders only support CIFS format. They do not support SMB or NTFS format. • Windows CAL might be required to use the Windows server functionality on the shared folder. For - Ricoh D2200 | Operating Instructions - Page 166
the host name, enter its fully qualified domain name (FQDN, e.g. host name.ricoh.co.jp). 4. User column Enter the user name of the user allowed to specify a shared folder under domain management, enter its UPN (e.g. user [email protected]). 5. Password column Enter the password of the user allowed to - Ricoh D2200 | Operating Instructions - Page 167
host name is "Office_PC" is registered. • Name column: The entry is named "Office_Folder". • Path column: "\\Office-PC.ricoh.co.jp\Folder01" is entered. • User column: "[email protected]" is entered. • Password column: "password123" is entered. • Readable column: The entry is listed in the - Ricoh D2200 | Operating Instructions - Page 168
8. Changing the Interactive Whiteboard Settings • Name column: The shared folder is not named. • Path column: "\\123.45.67.89\PDF_Folder" is entered. • User column: The user name "User001" is allowed to access the shared folder. • Password column: The password of the user "User001" is "abc123". • - Ricoh D2200 | Operating Instructions - Page 169
Managing a Shared Folder List Performing a Connection Test on a Shared Folder After importing the shared folder list, you can perform a connection test on the shared folder. 1. Touch , the Added Data Management icon, in Administrator Settings. 2. Touch [Connection Test] in "Shared Folder". The - Ricoh D2200 | Operating Instructions - Page 170
8. Changing the Interactive Whiteboard Settings Managing a Template You can import or export an image file that you want to use as a template. Also, you can configure the default screen of the whiteboard from the list of the template after importing it. • Keep USB flash memory devices out of reach - Ricoh D2200 | Operating Instructions - Page 171
file list Using a text editor such as Notepad to create a template file list file name 1 Image 01.jpg 2 Image 02.jpg 3 Calendar.png 4 RICOH.png display name image 01 xxxxxx month 01 DVH054 Using spreadsheet software such as Excel to create a template file list file name display name - Ricoh D2200 | Operating Instructions - Page 172
file name column: "month 01" is entered. 4. Fourth entry (5th row) The image file name "RICOH" is registered to the machine and displayed on the screen as "RICOH". • Image file name column: "RICOH" is entered. • Displayed file name column: No character is entered. Importing a Template • The existing - Ricoh D2200 | Operating Instructions - Page 173
Managing a Template Exporting a Template 1. Insert a USB flash memory device into a USB port. Insert only one USB flash memory device. For details about how to connect a USB flash memory device, see page 29. 2. Touch , the Added Data Management icon, in Administrator Settings. 3. Touch [Export] in " - Ricoh D2200 | Operating Instructions - Page 174
that is collected by this function is for troubleshooting purposes only and is not needed under normal conditions. There are the following two types of logs: • Dedicated problem analysis log This is a log for problem analysis. It is only used when a problem occurs. • Event Log This is a log for the - Ricoh D2200 | Operating Instructions - Page 175
Collecting Logs • Information about sent e-mail • Print information • User authentication log (if RICOH Streamline NX is used) • Information about what operations have been performed by clicking the menu buttons associated with the application linking function Saving the Log - Ricoh D2200 | Operating Instructions - Page 176
8. Changing the Interactive Whiteboard Settings 2. Select "Attach to Email". DTW489 3. Touch [OK]. 4. Enter the destination e-mail address. 5. Touch [Send]. 6. Touch [OK]. • If the amount of log information exceeds 10 MB, it is automatically split into multiple files. The maximum file size is 10 MB. - Ricoh D2200 | Operating Instructions - Page 177
from the RICOH website and install on the machine as you download the firmware. For the installation procedure, see the installation guide that is contains the firmware, and then update the system manually. The firmware can be downloaded from the Ricoh website. 1. Save the downloaded firmware to your - Ricoh D2200 | Operating Instructions - Page 178
8. Changing the Interactive Whiteboard Settings 2. Select the system file that is created, and then copy and save the file to the root directory (the topmost directory) of a USB flash memory device. The file name is "RIWB_Version.zip". For example, if the system version is 1.2.3.1, the file name - Ricoh D2200 | Operating Instructions - Page 179
Changing the System Settings Changing the System Settings You can configure the following settings on the "System Settings" window in Administrator Settings. Item Whiteboard Location Name Update system from network on startup Check the Latest Version Display confirmation dialog box before system - Ricoh D2200 | Operating Instructions - Page 180
8. Changing the Interactive Whiteboard Settings Item Auto Standby Time Description Initial value Specifies the time interval before the machine automatically enters standby mode. If no screens or images from the connected devices are displayed on the machine, and if no operations are performed - Ricoh D2200 | Operating Instructions - Page 181
Item Auto Sleep Time Changing the System Settings Description Initial value Specifies the time interval before the machine automatically enters sleep mode. 30 minute(s) If no screens or images from the connected device are displayed on the machine, and if no operations are performed on the - Ricoh D2200 | Operating Instructions - Page 182
color of the grid and guide lines becomes darker. Selected Default Whiteboard Detailed Specifies the default whiteboard detailed *4 Settings settings. For details about each item, see page 135 "Changing the Detailed Settings". Use RICOH Interactive Whiteboard Client Function *2 Specifies - Ricoh D2200 | Operating Instructions - Page 183
or not to link with applications that are not dedicated to the whiteboard such as RICOH Smart Device Connector. If you select this, you can upload photos, images, and PDFs from the RICOH Interactive Whiteboard Client. Selected Authenticate with Password *2 Can be set when the connection from - Ricoh D2200 | Operating Instructions - Page 184
8. Changing the Interactive Whiteboard Settings Item Password *2 Enable Bluetooth Device Connection Use Cloud Storage *2 Service to be Used *2 Automatic Sign-in *2 Enable HDMI Converter Support Mode Description Initial value Choose 4 or more characters to be used as a Blank password to - Ricoh D2200 | Operating Instructions - Page 185
Changing the System Settings • [On fair copy entry, only graphics will be fair copied (texts will not be fair copied)]: Not selected • [Automatically aligns the position of the texts and graphics]: Selected • [Use External Input/Page Switch/Add Page/Image Upload]: Selected • [Handwritten Entry/ - Ricoh D2200 | Operating Instructions - Page 186
8. Changing the Interactive Whiteboard Settings Changing the Security Settings You can configure the following settings on the Security Settings screen under the administrator settings: Item Description Initial value Limit domain of email address Select this item so that only domains that are - Ricoh D2200 | Operating Instructions - Page 187
access to a USB flash memory device. Not selected Display confirmation dialog box before starting RICOH UCS screen sharing *2 Specifies whether or not to display a confirmation screen to start RICOH UCS screen sharing upon starting a video conference when a video conferencing device is connected - Ricoh D2200 | Operating Instructions - Page 188
Description Initial value Specify whether or not to use the RICOH Not selected Streamline NX-based authentication function. Specify the Use the authentication information *1 This item can be configured if the RICOH Streamline NX-based authentication function is used. *2 The configured value - Ricoh D2200 | Operating Instructions - Page 189
Changing User Authentication Settings *3 This operation can be executed only when the background image has been imported. • The image file to be used as the background for the login screen should be a JPEG file of less than 20 MB. If you import an image file from Internet Explorer, there is no file - Ricoh D2200 | Operating Instructions - Page 190
File for Uploading Create a list of a root certificate and compress it with the certificate. 1. Prepare the root certificate you want to upload. Supported file types are as follows: • PKCS #7 • PKCS #12 • Base64 Encoded X.509 • DER Encoded Binary X.509 2. Open a text editor, spreadsheet software or - Ricoh D2200 | Operating Instructions - Page 191
Uploading and Downloading a Root Certificate Unicode little-endian formats Unsupported formats • Unicode • Unicode text • Unicode little-endian • UTF-16LE • Unicode big-endian • UTF-16BE • UTF-8 5. Save the certificate file list and the root certificate in the same folder. You can specify any - Ricoh D2200 | Operating Instructions - Page 192
Code User Name Password Encrypt Description Sets the IP address of the printer. You also can enter the host name. If you are using RICOH Streamline NX-based authentication, enter the SPM (Secure Print Manager) server address of the printer. Specifies the type of Print Authentication. • "No" Do not - Ricoh D2200 | Operating Instructions - Page 193
From the "Others" screen, you can open the printer driver properties screen to reconfigure the driver properties. If you are using RICOH Streamline NX-based authentication, you will need to reconfigure your settings appropriately. If the driver properties are configured, the settings become valid - Ricoh D2200 | Operating Instructions - Page 194
box is selected. Blank Enter your password used to log in to the RICOH UCS service if the [Use RICOH UCS Function] check box is selected. Blank Displays RICOH Unified Communication - System Settings. If the [Use RICOH UCS Function] check box is selected, select the display screen mode to be - Ricoh D2200 | Operating Instructions - Page 195
Managing Devices Connected via Bluetooth Managing Devices Connected via Bluetooth You can add or delete a device connected via Bluetooth from the Device Management screen in Administrator Settings. Adding a device • Before adding a device, turn the device on to prepare it for Bluetooth connection. - Ricoh D2200 | Operating Instructions - Page 196
8. Changing the Interactive Whiteboard Settings Managing the Device Settings You can export and back up the information set in Administrator Settings. If a problem occurs, you can import the backup file again to return the settings to their previous states. You can also synchronize the settings of - Ricoh D2200 | Operating Instructions - Page 197
USB flash memory device. When the backup is complete, the name of the exported file is displayed. The exported file name is in the format "iwb-settings-system version-date-time.zip". For example, if your system version is 1.0.0.0 and the file is exported at 04:56:07 on January 23 - Ricoh D2200 | Operating Instructions - Page 198
8. Changing the Interactive Whiteboard Settings • The exported configuration file is protected by a password. It cannot be extended. Restoring Configuration Settings The configuration settings can be restored using the Web page of the machine or the Administrator Settings of the main unit. When - Ricoh D2200 | Operating Instructions - Page 199
Managing the Device Settings • If an error occurs during the restoration process, the settings that were restored before the error occurred will be applied. Synchronizing Settings on Multiple Whiteboards Device Configuration Synchronization is a function that synchronizes the settings of the remote - Ricoh D2200 | Operating Instructions - Page 200
8. Changing the Interactive Whiteboard Settings • The source synchronizing whiteboard cannot be a destination whiteboard for other whiteboards. Also, a synchronized destination whiteboard cannot synchronize its settings with other whiteboards. • If the synchronization setting is enabled, the - Ricoh D2200 | Operating Instructions - Page 201
Managing the Device Settings • There are different character encodings for Unicode. If the file is saved as a non-Unicode little-endian file, the file cannot be used. The screen which allows you to choose the format used to save files differs according to the text editor or spreadsheet software you - Ricoh D2200 | Operating Instructions - Page 202
8. Changing the Interactive Whiteboard Settings Whether or not the items in Administrator Settings can be synchronized on the multiple Whiteboards Items in Administrator Settings System Settings Security Settings Network Settings Print Settings Email Settings Video Conference Settings User - Ricoh D2200 | Operating Instructions - Page 203
Managing the Device Settings • the values of [Change date and time...] on the [Date and Time] tab • all the values on the [Additional Clocks] tab • the value of the [Update immediately] on [Internet Clocks] tab *5 Only the following items can be synchronized: • the value of [Format:] on the [Formats - Ricoh D2200 | Operating Instructions - Page 204
8. Changing the Interactive Whiteboard Settings Restoring the Factory Default Settings You can reset the settings changed in Administrator Settings to the factory default values. In addition, all the entered data and logs are deleted. However, the following settings are retained: • Date/Time - Ricoh D2200 | Operating Instructions - Page 205
Displayed during Operation The following table lists the main messages and their recommended actions. • Your service representative may ask you to collect logs for problem diagnosis if the system has a problem. For details about log collection, see page 172 "Collecting Logs". If an Error Message - Ricoh D2200 | Operating Instructions - Page 206
9. Troubleshooting • Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key_ • CMOS Battery Low • CMOS Checksum Bad • Memory Size - Ricoh D2200 | Operating Instructions - Page 207
not connected or is broken. • The network bandwidth is too low, or the reception is poor (for Remote Viewer only). • The host device is having a problem. • Check that the network cable is connected or is not broken. • Check the network band width or the radio reception (for Remote Viewer only - Ricoh D2200 | Operating Instructions - Page 208
9. Troubleshooting Message Causes Solutions Cannot use the host name because the DNS server is not set No DNS server is configured. Configure the DNS server in - Ricoh D2200 | Operating Instructions - Page 209
If a Message is Displayed during Operation Error Messages Related to PDF File Importing/Saving Message Causes Solutions Cannot add the page(s) The number of pages has reached the limit (100 pages). Delete some pages and try again. The number of pages has reached the upper limit. Delete - Ricoh D2200 | Operating Instructions - Page 210
9. Troubleshooting Message Causes Solutions Cannot add all of the pages An unexpected problem occurred while importing. The file may be corrupted. Check the file and try again. The file is corrupted and a file import failure occurred. Delete unnecessary - Ricoh D2200 | Operating Instructions - Page 211
If a Message is Displayed during Operation Message Causes Solutions Cannot save the page Try again after checking the USB memory mount, the free disk space and if it is write protected or not. • The USB flash memory device was disconnected when the file was saved. • The USB flash memory device - Ricoh D2200 | Operating Instructions - Page 212
9. Troubleshooting Message Cannot access the shared folder The following are possible causes. • The settings for the shared folder are wrong. • Cannot access the network. Try again - Ricoh D2200 | Operating Instructions - Page 213
If a Message is Displayed during Operation Message Cannot access the shared folder Cannot access to the network. Try again later. If there is no improvement contact your administrator. Cannot access the shared folder The following are possible causes. • The network settings are incorrect • The - Ricoh D2200 | Operating Instructions - Page 214
9. Troubleshooting Message Causes Solutions Change the file name Try again after changing the file name or deleting the file with the same name. All suffixes from 1 - Ricoh D2200 | Operating Instructions - Page 215
If a Message is Displayed during Operation Message The sender's email address is incorrect. Check the sender's email address and try again. Failed to send the email. The following are possible causes. Failed to connect to the SMTP server. Failed to authenticate with the SMTP server. The operation - Ricoh D2200 | Operating Instructions - Page 216
9. Troubleshooting Message Causes Solutions There is no data to send Either add a computer screen. Failed to create the PDF file. Please call service. • Memory is running short. • The system is having a problem. Contact your service representative. There is no data to save Either add a page - Ricoh D2200 | Operating Instructions - Page 217
If a Message is Displayed during Operation Message Cannot connect to Public Address Book Server The following are the possible causes. - The network settings are incorrect - Cannot access the server - Cannot access the network - The public address book setting is incorrect Please try again later. - Ricoh D2200 | Operating Instructions - Page 218
9. Troubleshooting Message Cannot access the cloud storage - The sign-in address is incorrect - The password is incorrect Contact your administrator. Causes • The sign-in address or - Ricoh D2200 | Operating Instructions - Page 219
that there is no problem with the network environment. • Wait for a while, switch to RICOH UCS mode, and restart the RICOH UCS function. Logged out The contact ID being used for the machine has been used to log in to another device supporting the RICOH UCS function. Switch to RICOH UCS mode and - Ricoh D2200 | Operating Instructions - Page 220
supporting RICOH UCS has been connected when the RICOH UCS function was enabled. When using an external device supporting RICOH UCS, deselect the [Use RICOH • Contact your network administrator to check that there is no problem with the network environment. • Wait for a while after switching to whiteboard - Ricoh D2200 | Operating Instructions - Page 221
The contact ID being used for the machine has been used to log in to another device supporting the RICOH UCS function. Switch to whiteboard mode and then switch back to RICOH UCS mode. The network connection was disconnected while the machine was starting up. Check the network environment - Ricoh D2200 | Operating Instructions - Page 222
9. Troubleshooting Message Cannot login whiteboard Cannot login whiteboard Cannot login whiteboard Cannot login whiteboard Cannot login whiteboard Cannot login whiteboard Cannot login whiteboard Cannot login whiteboard - Ricoh D2200 | Operating Instructions - Page 223
Also, check the network status. • The entered user name or password is incorrect. • Cannot log in to the server. • The server has a problem. • Enter the correct user name and password again. • Check the network settings and reconfigure them correctly. • Contact your network administrator to check - Ricoh D2200 | Operating Instructions - Page 224
9. Troubleshooting Message Causes Solutions Remote whiteboard sharing has been closed because the Message Causes Solutions Cannot import. The import has failed due to an Contact your service representative. unknown reason. Cannot import because the email address format is incorrect. Use - Ricoh D2200 | Operating Instructions - Page 225
If a Message is Displayed during Operation Message Causes Solutions Cannot import because the IP address format is incorrect. Use the correct IP address format. The file to be imported contains an IP address with an invalid format. Check whether any of the following apply: • The IP address is - Ricoh D2200 | Operating Instructions - Page 226
9. Troubleshooting Message Causes Solutions Cannot import the contact list Check the files. Importing failed because there is a shared folder(s) with an incorrect format. Check the user guide for information about formats. The format of the shared folder(s) list is incorrect. Create the shared - Ricoh D2200 | Operating Instructions - Page 227
If a Message is Displayed during Operation Message Enter from 1 to 1024 characters. Set true or false. Connection has failed The following are the possible causes. • The shared folder or the network settings are incorrect. • Cannot access the network Cannot export. Cannot find the USB memory. Try - Ricoh D2200 | Operating Instructions - Page 228
9. Troubleshooting Message Causes Solutions Cannot export. Cannot access the USB memory. Check the USB memory. • The USB flash memory device is corrupted. • Access to the USB - Ricoh D2200 | Operating Instructions - Page 229
If a Message is Displayed during Operation Message Causes Solutions Cannot import the template Check the contents of the file. • The character code format of text file is not Unicode little endian. Create the correct format file, and then try again. • The settings of the template are not tab- - Ricoh D2200 | Operating Instructions - Page 230
9. Troubleshooting Message Causes Solutions Cannot start the application because the software is an earlier version. Go to administrator settings and update the software from system update. - Ricoh D2200 | Operating Instructions - Page 231
start the other application. Cannot start RICOH UCS screen sharing There is a USB connection problem between the video conferencing device and the machine to the video conferencing device. If these problems persist, contact your service representative. Cannot confirm the latest version Check the - Ricoh D2200 | Operating Instructions - Page 232
9. Troubleshooting Message Causes Solutions The file is corrupted. Check the file and try display cable was used. • Change the resolution of the computer to a resolution the machine supports. • Disconnect the display cable, and then connect the cable again. Cannot display the externally - Ricoh D2200 | Operating Instructions - Page 233
to the IP address of the whiteboard's main unit, then click [Download] from [Download Software]. Download IWB Remote Desktop Software.DMG and run it, then perform installation following the screen instructions. The version of the software is not the latest one. Download the latest version from the - Ricoh D2200 | Operating Instructions - Page 234
9. Troubleshooting Message Causes Solutions Cannot start remote PC operation Cannot access the network. Check the network on extended desktop. Extended desktop mode is enabled on the computer on which the IWB Remote Desktop Software for Mac is installed. Disable the extended desktop mode. 232 - Ricoh D2200 | Operating Instructions - Page 235
pointed at the display. For details about the laser pointer, see the user manual for the laser pointer. • When the main unit does not start or the , see "Read This First". • If you cannot resolve problems by yourself, contact your service representative. When Turning the System On/Off • For details - Ricoh D2200 | Operating Instructions - Page 236
9. Troubleshooting When Displaying an Image Problem Only a monochrome image is displayed. Causes • The again to restart the machine. If any of these actions do not fix the problem, contact your service representative. Reset the time in Administrator Settings. For details about setting the time, - Ricoh D2200 | Operating Instructions - Page 237
force to the display. If any of these actions do not fix the problem, contact your service representative. There may be a problem with the system. Contact your service representative. When Using the System as a Monitor Problem An image from the computer is not displayed. Causes • The cable is - Ricoh D2200 | Operating Instructions - Page 238
9. Troubleshooting Problem An image has noise. The computer connected to the DisplayPort input is malfunctioning. Causes Solutions If the output resolution of the Lower the output resolution of the connected device is high, the connected device. image may have noise. There may be a problem with - Ricoh D2200 | Operating Instructions - Page 239
When You Cannot Use the Interactive Whiteboard As You Want When Accessing the Web Page Problem The web browser refreshes slowly. The Web page of the machine is not displayed when you specify the machine's IP address or its host name. - Ricoh D2200 | Operating Instructions - Page 240
9. Troubleshooting When Printing Problem The printing-in-progress dialog box does not disappear. The printing-in-progress dialog box disappears, but printing , authenticate the device. • Add paper or replace the ink. • If an error occurs on the printer, contact the service representative. 238 - Ricoh D2200 | Operating Instructions - Page 241
of the server. For details about User Authentication Settings, see page 186 "Changing User Authentication Settings". Reconfigure Print Settings To support the RICOH Streamline NX SPM (Secure Print Manager) server, reconfigure Print Settings, in Administrator Settings on the machine as follows - Ricoh D2200 | Operating Instructions - Page 242
Before reconfiguring Print Settings as described above, check that a supported printer or multifunction printer is correctly connected to the machine. login screen should be a JPEG file of less than 20 MB. • If RICOH Streamline NX-based authentication is enabled, the e-mail address of the logged-in - Ricoh D2200 | Operating Instructions - Page 243
When using your IC card Managing the Machine with RICOH Streamline NX 1. Hold your IC card over the card reader. When using the keyboard 1. Press . Touch keyboard appears 2. Enter your user name and password, and - Ricoh D2200 | Operating Instructions - Page 244
the machine on a network from Crestron system as a Crestron supported device. The following operations can be performed from Crestron system is turned off) • Switching input (including a computer that is connected via IWB Remote Desktop Software) • Adjusting the volume (turning up or down the volume - Ricoh D2200 | Operating Instructions - Page 245
Using Remote Viewer Using Remote Viewer When you install Remote Viewer to the computer, you can view the contents of a remote whiteboard session opened with Compatible mode or version earlier than 1.3.140.0. To use Remote Viewer, a computer must meet the following environmental requirements: Item - Ricoh D2200 | Operating Instructions - Page 246
a child accidentally swallows a USB flash memory device, consult a doctor immediately. Installing Remote Viewer on a Computer Download Remote Viewer from the Ricoh website. • To install Remote Viewer on a computer, log on as a user with administrator privileges. • Remote Viewer is available to any - Ricoh D2200 | Operating Instructions - Page 247
Using Remote Viewer Changing the Display Magnification of Remote Viewer Click , the Loupe icon, to change the display magnification, or to move a displayed area. The enlarged display area can be moved. 1. Click , the Loupe icon. 2. Click the display magnification. DEC021 3. To move the display area, - Ricoh D2200 | Operating Instructions - Page 248
In Windows 8.1 or Windows 10, click [All apps] on the [Start] menu. 2. Select [Interactive Whiteboard Remote Viewer] under [Ricoh]. In Windows 8.1 or Windows 10, select [Settings] under [Ricoh], and Remote Viewer starts. In this case, you do not have to proceed to the next step. 3. Click [Settings - Ricoh D2200 | Operating Instructions - Page 249
Using Remote Viewer 1 2 DEC007 1. Nicknames Enter the name of the device that uses a remote whiteboard. The number of characters must be 20 or less. If you omit the nickname, a blank entry is added. The available characters are as follows: • Uppercase letters: A-Z • Lowercase letters: a-z • - Ricoh D2200 | Operating Instructions - Page 250
operation panel. For the procedure to add applications, see the Ricoh website or consult your service representative. • You may not be able to use all the , if you are using IWB Remote Desktop Software and enter text on the computer, use the software keyboard in IWB Remote Desktop Software. Do not - Ricoh D2200 | Operating Instructions - Page 251
Maintenance Cleaning the Display Maintenance • When performing maintenance on the machine, always disconnect the power cord from the wall outlet. If the display surface of the whiteboard becomes dirty, clean it with a soft dry cloth. DQS046 249 - Ricoh D2200 | Operating Instructions - Page 252
each of the HDMI, DisplayPort, and VGA input terminals. Each input terminal supports input signals if they satisfy the following conditions: The signal must comply with one of the following VESA standards: • Industry Standards and Guidelines for Computer - Ricoh D2200 | Operating Instructions - Page 253
List of Video Input Signals Supported by the Machine Signal format VESA DMT VESA GTF VESA CVT VESA GTF VESA DMT VESA CVT VESA GTF VESA CVT VESA GTF VESA GTF - Ricoh D2200 | Operating Instructions - Page 254
10. Appendix Signal format VESA GTF VESA CVT VESA GTF VESA DMT VESA CVT VESA GTF VESA DMT VESA CVT VESA GTF VESA DMT VESA CVT VESA GTF VESA DMT VESA CVT VESA GTF VESA DMT VESA CVT VESA GTF VESA DMT VESA GTF VESA DMT (RB) VESA DMT VESA GTF Resolution 1280 × 800 1280 × 960 1280 × 960 1280 × 960 1280 - Ricoh D2200 | Operating Instructions - Page 255
List of Video Input Signals Supported by the Machine Signal format VESA DMT/CVT (RB) VESA DMT/CVT VESA DMT/CVT VESA GTF VESA DMT/CVT (RB) VESA DMT/CVT VESA - Ricoh D2200 | Operating Instructions - Page 256
this machine are entered, the images may flicker, blur, be displayed as stretched images horizontally or vertically, or not be displayed correctly. • This machine only supports devices that use progressive scanning. 254 - Ricoh D2200 | Operating Instructions - Page 257
Specifications Specifications LCD panel Item Size Effective display area (H × V) Display type Backlight Maximum resolution Aspect ratio Display color Pixel pitch (H × V) Maximum brightness Specifications 21.5 inch wide 475.2 × 267.3mm (6.9 × 10.5 inches) IPS LED system 1920 × 1080 pixels 16 : 9 - Ricoh D2200 | Operating Instructions - Page 258
Mini D-SUB15Pin×1 • VGA Input Microphone terminal×1 • Audio Input • For details about the video input signals that are supported, see page 250 "List of Video Input Signals Supported by the Machine". HDMI terminal×1 • HDMI Output (DVI-D: For projectors) Headphone terminal×1 • Audio Output USB2.0 Type - Ricoh D2200 | Operating Instructions - Page 259
mail transmission • Communication with the port number specified in the Email settings is available for communication. (page 153 "Configuring SMTP Server Settings") RICOH UCS function • When no proxy is used TCP: 80, 443, 5222, 17990, 17992 UDP: 50000 - 65535 (Maximum 6 ports) • When a proxy is used - Ricoh D2200 | Operating Instructions - Page 260
10. Appendix Operating range Item Temperature Humidity Altitude Specifications 0-32 °C (32.0-89.6 °F) • The temperature range varies according to the conditions of the installation location. 10-80% • The humidity range varies according to the conditions of the installation location. • A low - Ricoh D2200 | Operating Instructions - Page 261
Trademarks Trademarks Intel and Core are trademarks of Intel Corporation in the U.S. and / or other countries. Google Chrome, Google Drive, and Android are trademarks of Google Inc. iOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and - Ricoh D2200 | Operating Instructions - Page 262
10. Appendix Microsoft® Windows® 10 Home Microsoft® Windows® 10 Pro Microsoft® Windows® 10 Enterprise Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks. Microsoft product screen - Ricoh D2200 | Operating Instructions - Page 263
- Ricoh D2200 | Operating Instructions - Page 264
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Operating Instructions
For safe and correct use, be sure to read the Safety Information in Read
This First before using the machine.