Ricoh D8600BK Operating Instructions Controller Features 1
Ricoh D8600BK Manual
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- Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 1
Operating Instructions Controller Features For safe and correct use, be sure to read the Safety Information in Read This First before using the machine. - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 2
- Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 3
TABLE OF CONTENTS Introduction...7 Administrator Password...7 How to Read This Manual...8 Symbols...8 Disclaimer...8 Notes...8 Terminology...10 1. Overview Things You Can Do with Interactive Whiteboard 11 How to Use the Welcome Screen...15 Screen Configuration...16 Icons - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 4
Importing a File...63 Importing a Temporarily Saved File...67 Sending Pages by E-mail...70 Specifying Destinations...73 Printing...76 Linking with a Smart Device...78 3. Connecting Devices Devices That Can Be Connected to the Machine 81 Connecting a Computer or Tablet to the Machine 91 Connecting - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 5
Opening a Remote Whiteboard Session...120 Closing a Remote Whiteboard Session...122 Participating in a Remote Whiteboard Session 123 Participating from the Interactive Whiteboard 123 Participating from the Web Browser...126 Leaving a Remote Whiteboard Session...128 Checking the Remote Whiteboard - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 6
Importing a Custom Stamp...193 Exporting a Custom Stamp...194 Deleting a Custom Stamp...194 Managing a Display Guide for External Input 195 Importing a Display Guide for External Input 195 Deleting a Display Guide for External Input 195 Collecting Logs...197 Saving the Log to a USB Flash Memory - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 7
Settings Backup 210 Restoring Configuration Settings...211 Synchronizing Settings on Multiple Whiteboards 212 Restoring the Factory Default Settings...217 8. Troubleshooting If a Message is Displayed during Operation 219 If an Error Message is Displayed during Startup 219 Error Messages Related - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 8
Using the Application Linking Function...273 Maintenance...274 Cleaning the Display...274 Adjusting the Display...275 List of Video Input Signals Supported by the Machine 276 Specifications...281 RICOH Collaboration Board Controller Type 3 281 Information for Copyright of Software included in the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 9
Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Administrator Password The configuration screen for the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 10
by you using this machine or any results from the data executed by you. Notes Contents of this manual are subject to change without prior notice. Some illustrations or explanations in this guide may differ from your product due to improvement or change in the product. The manufacturer shall not be - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 11
Board D5530BK • RICOH Collaboration Board D6520 and RICOH Collaboration Board D6520BK • RICOH Collaboration Board D7510 and RICOH Collaboration Board D7510BK This manual uses screen samples that are not rotated by 90 or 180 degrees, unless specifically mentioned. Therefore, if you are using your - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 12
Terminology This section explains the terms used in this manual. Captured page A page captured to the machine. Touch pen A pen that is used to draw strokes on the whiteboard and operate the machine. Some features - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 13
1. Overview This chapter provides an overview of the whiteboard function of RICOH Interactive Whiteboard products. It also explains how to view the screen. Things You Can Do with Interactive Whiteboard You can use the Interactive Whiteboard in a variety of ways to fit your needs. Use a Whiteboard - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 14
1. Overview Print pages You can print the currently displayed page or all pages. See page 76 "Printing". Import a file and write text or draw figures You can import and display a PDF or PowerPoint file on the screen, and write text or draw figures on the displayed file. See page 63 "Importing a File - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 15
Photos taken with a smart device, stored image files, or PDF files can be uploaded to the machine. See RICOH Interactive Whiteboard Client Start Guide. Display the screen of a computer connected via a network You can use IWB Remote Desktop Software to display the screen of a computer connected via - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 16
function. See page 269 "Managing the Machine by Using the User Authentication Function". DSQ002 Control IWB from Crestron system As a Crestron supported device, you can connect and control the machine from Crestron system. See page 272 "Using the Crestron Function". DMT204 • Before using - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 17
writing, on the whiteboard screen. 3. Share Screen Touch the icon to close the Welcome Screen and display the Display Guide for External Input on the whiteboard screen. The guide lets you know how to display externally input images on the whiteboard screen. • You can specify whether to display the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 18
Indicates the passcode. The passcode is used to join in a remote whiteboard session. In the administrator settings, you can choose whether to manually enter or automatically set the passcode when the machine starts up. For details about changing the settings, see page 147 "Changing the Whiteboard - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 19
Screen Configuration 3. Page operation panel The icons and thumbnails in this area are used to switch and edit pages. For details about the icons displayed, see page 18 "Icons Displayed on the Interactive Whiteboard". While an externally input image is displayed, the Page operation panel will - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 20
1. Overview Icons Displayed on the Interactive Whiteboard Main operation panel Icon Description Share • This icon is used to: • host a remote whiteboard session • participate in the hosted remote whiteboard session • The number of antenna bars that are displayed when connecting from a remote - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 21
Icons Displayed on the Interactive Whiteboard Icon Pen Handwritten Entry Mode Description • Used to draw strokes, text, or figures, or enter a stamp. • This icon appears when handwritten entry mode is selected from the pen submenu. • Used to change the colors and thickness of the drawing. • Used - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 22
1. Overview Icon Stamp Entry Mode Description • This icon appears when stamp entry mode is selected from the pen submenu. • Used to select and enter a stamp. • The color of the icon changes according to the selected color. Also, the shape of the selected stamp is displayed. If the entered text is - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 23
Icons Displayed on the Interactive Whiteboard Icon Loupe Screen Rotate Switch External Input Description • Used to change the display magnification. • Used to move a displayed area. • See page 47 "Changing the display magnification with the pen". • Rotates the screen by 180 degrees. • This icon - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 24
IWB Remote Desktop Software". Whiteboard Detailed Settings • Used to check or change the whiteboard detailed settings. • Used to view the Basic Guide. • See page 131 "Changing the Detailed Settings". Used to start and operate applications added using the application linking function. Application - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 25
Icons Displayed on the Interactive Whiteboard Icon Import and Save Description • Used to load a file. • Used to save pages. • Used to add a template as a new page. • Used to send pages by e-mail. • Used to print pages. • Used when using a QR code. Close • See page 63 "Importing a File". • See - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 26
1. Overview 2. Insert Page icon Adds a new page before the currently selected page. For details, see page 51 "Adding a new page". 3. Page Copy icon Adds a page by making a copy of the page selected in the page list. For details, see page 52 "Copying a page". 4. Page Delete icon Deletes the page - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 27
Operating the Screen Operating the Screen You can use the pen or your fingers or palm to operate the screen. To select an icon or button, touch the item you want to use with the pen nib or your finger. To execute the function of an icon on the desktop, touch the same spot twice quickly with the pen - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 28
1. Overview • You cannot perform operations such as scaling, moving, or using the marker with your fingers drawing on the screen with touch pen or your fingers. • While you are operating the screen with your fingers to scale or move an object, the touch may not be recognized accurately when the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 29
a USB flash memory device cannot be played back on the machine. • Use a USB device that supports USB 2.0 or USB 3.0. For details about the type of the USB port and its usage, see Read This First or Operating Instructions for the main unit. • Use a USB device that is formatted in FAT16, FAT32, or - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 30
1. Overview 28 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 31
area Operation by the Touch Pen or Your Fingers or Palm • Erase In this manual, the touch pen or your fingers are referred to as the "pen" if • For details about how to shut down the machine, see the provided manual. The procedure differs depending on the machine being used. • Before turning off - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 32
2. Using a Whiteboard or disabled under the Whiteboard Detailed Settings. For details, see page 131 "Changing the Detailed Settings". 1. Touch , the Pen icon. The Pen icon submenu appears. 1 2 3 6 4 5 DTV454 1. Line colors Selects the color of drawn lines. You cannot select line colors in marker - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 33
modes: copy text entry, line entry, and stamp entry. • To deepen the color of the grid line, enable [Darken the color of grid/guide line] under [Whiteboard] in Administrator Settings. For details, see page 147 "Changing the Whiteboard Settings". • 3,000 total strokes, fair copy entry text, figures - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 34
2. Using a Whiteboard 2. Touch the screen with your finger or the touch pen and slide it across the surface. DHG022 The light blue (cyan) marker runs to the point where you lift your finger off the screen. Drawing markers during a remote whiteboard session A marker can be drawn in by all machines - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 35
3. Move the pen on the screen. Basic Operations Y440IA0108 • In handwritten entry mode with the touch pen, you can write up to 4 strokes at one time. To enter multiple strokes simultaneously, enable [Handwritten Entry with Multiple Touch Pens (Cannot operate whiteboard using fingers)] on the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 36
. • A line that protrudes greatly from the guideline is recognized as a separate stroke. • To deepen the color of the guide line, enable [Darken the color of grid/guide line] under [Whiteboard] in Administrator Settings. For details, see page 147 "Changing the Whiteboard Settings". • If you want to - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 37
Basic Operations 3. Touch the screen in the position you want. The selected figure or stamp is drawn in the position you touched with the pen nib. To move the position of the figure or stamp, keep the pen nib in contact with the screen surface after touching the screen and drag the pen to the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 38
2. Using a Whiteboard ECR012 2. Move the pen nib across a stroke to erase it. Y440IA0110 Deleting a portion of a stroke 1. Touch , the Select and Delete icon, and then touch , the Partially Delete icon. You can also touch , the Partially Delete icon, on the menu that appears when you touch and hold - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 39
Basic Operations ECR013 2. Move the pen over the stroke. Y440IA0111 Only the portions of the stroke touched by the pen nib are deleted. The thickness of the deleted portions is equal to the one selected by , the Pen icon. • You cannot partially delete fair copy entry text, figures, or stamps. - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 40
2. Using a Whiteboard ECR014 2. Enclose a stroke with the pen nib to select the stroke. You can select a single stroke by touching it. Y440IA0112 3. Touch , the Select/Delete icon with the pen nib, and then touch [Delete]. You can also touch , the Delete icon, on the menu that appears when you touch - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 41
Basic Operations Y440IA0130 Deleting all strokes You can erase all strokes on the screen. 1. Touch , the Select and Delete icon. 2. Touch [Erase All]. You can also touch [Erase All] on the menu that appears when you touch and hold down the whiteboard screen. 3. Touch [Delete]. Deleting in palm - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 42
2. Using a Whiteboard In palm deletion mode, either a large or small icon is displayed, depending on the area of your contact on the screen with your hand or fingers. To delete an entry, move drag the displayed delete icon across the entry. Deleting with the palm of your hand To delete a larger area - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 43
Basic Operations • When the machine is in palm deletion mode, you cannot perform any operation other than deletion. • Up to 4 deletion icons can be displayed and operated at a time. When using RICOH Collaboration Board D5530/D6520/D7510, the number of deletion icons that can be displayed and - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 44
2. Using a Whiteboard 2. Enclose a stroke with the pen nib to select the stroke. You can select a single stroke by touching it. Y440IA0114 Touch [Select All] to select all strokes on the page. Enlarging or reducing strokes Place the pen nib on the corner or the center of a side, and then drag the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 45
Basic Operations Cutting, Copying, or Pasting Strokes You can select, cut, copy, or paste a stroke already drawn on the screen. Cutting or Copying Strokes 1. Touch , the Select and Delete icon, and check that , the Select icon, is selected. If it is not selected, touch , the Select icon. You can - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 46
2. Using a Whiteboard 3. Touch , the Select and Delete icon, and then touch [Cut] or [Copy]. You can also touch [Cut] or [Copy] on the menu that appears when you touch , the Pull-Down icon, in the selected area. Touching [Cut], you can erase the stroke. Pasting Strokes Pastes the content of the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 47
Basic Operations ECR014 2. Enclose a stroke with the pen nib to select the stroke you want to change colors. You can select a single stroke by touching it. Y440IA0114 Touch [Select All] to select all strokes on the page. 3. Touch , the Pull-Down icon, in the selected area, and then touch icon. 4. - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 48
2. Using a Whiteboard • When hosting or participating in a remote whiteboard session, the result of the operation you perform is applied to all the devices. Changing the display magnification using your fingers When you change the display magnification or move the display area with your fingers, a - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 49
Basic Operations • This operation cannot be performed when [Handwritten Entry with Multiple Touch Pens (Cannot operate whiteboard using fingers)] on the Detailed Settings screen of the whiteboard is selected. Moving a displayed area Touch the screen with two fingers, and while maintaining the same - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 50
• If no operations are performed in the submenu of , the Loupe icon, for ten seconds, the submenu will disappear automatically. To hide the submenu manually, touch , the Loupe icon, again. Undoing Operations You can undo an operation in which a stroke is drawn, edited, or deleted. You can also redo - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 51
Basic Operations Rotating the Screen Rotating the Screen by 180 degrees You can use this function if you are using RICOH Interactive Whiteboard D3210. 1. Select [Use Placed Flat] for "Main Unit Setup Method" under "System" in Administrator Settings. , the Screen Rotate icon appears. 2. Touch [Set]. - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 52
2. Using a Whiteboard The whiteboard maintains this rotated state even if you restart the whiteboard. 50 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 53
Operating a Page Operating a Page This section explains the operation of a page such as adding or deleting a page. Adding a Page You can also add or copy a page from the page list screen. Adding a new page 1. On the page list, touch the thumbnail of the page that is right before the location where - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 54
2. Using a Whiteboard A new blank page is created at the end of the captured pages list. The added page appears on the screen. Copying a page 1. On the page list, touch the thumbnail of the page that you want to copy. The captured page operation panel appears. 2. Touch , the Page Copy icon. - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 55
2. Touch [Select Template]. Operating a Page DTW452 3. From the list of template images, select the template that you want to add. 6 template screens have been imported in advance. When using RICOH Interactive Whiteboard D3210/RICOH Collaboration Board D5530, 6 horizontal template screens and 7 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 56
2. Using a Whiteboard Deleting a Page You can also delete a page from the page list screen. 1. On the page list, touch the thumbnail of the page that you want to delete. The captured page operation panel appears. 2. Touch , the Page Delete icon. Y440IA0123 3. Touch [Delete]. The displayed page is - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 57
Operating a Page Y440IA0102 • This operation cannot be performed when [Handwritten Entry with Multiple Touch Pens (Cannot operate whiteboard using fingers)] on the Detailed Settings screen of the whiteboard is selected. • You can turn the pages only when the display magnification is set to 100-110 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 58
2. Using a Whiteboard 2. Touch the icon of the function you want to use. • , the Add Page icon A new blank page is created behind the emphasized page, and the newly created page is displayed. • , the Page Copy icon A copy of the selected page is added immediately after the emphasized page. The added - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 59
Operating a Page 2. Touch [Delete]. 3. Touch [Delete] in the message that appears. The selected page is deleted. Saving a page 1. On the page list screen, touch the checkbox on the thumbnail of the page that you want to save. The checkbox of the selected page is selected. If you want to save all the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 60
shared folder, see page 182 "Managing a Shared Folder List". • Supported cloud storages are OneDrive and Dropbox. However, OneDrive for Business and OneDrive on premises are not supported. 1. To save pages in a USB flash memory device, insert - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 61
3. Touch [Save File]. Operating a File DTW492 4. Specify the folder in which you want to save a file on the displayed screen. DWJ053 • Select "USB Memory" to save the pages in the USB flash memory device attached to the machine. • When you save a file in a USB flash memory device or shared folder - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 62
2. Using a Whiteboard • When you touch the area indicating the name of the cloud storage service, a sign-in screen appears. If you have already signed in to the service, the home directory of the cloud storage is displayed. • When you touch the , the Move Up One Folder icon, you can move to the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 63
Operating a File Item Specifications File name (when not changing the file name) iwb-date-time.pdf • The name of a file saved on January 23, 2014, at 4:56:07 is "iwb-20140123-045607.pdf". • If a file of the same name already exists, a suffix number between "-001" to "-100" is added at the end of - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 64
2. Using a Whiteboard 4. Enter the meeting code. Any character can be specified for the meeting code. The meeting code is used to do the following: • Import a temporarily saved file and resume from the last item of information you wrote • Download a temporarily saved file from the Web page 5. Touch - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 65
the displayed file. You can also open a file saved in the machine and write text, draw figures, or edit the fair copy entered text. The supported conditions of a file are as shown below. 63 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 66
2. Using a Whiteboard PDF file Item File size PDF version Page size Document security Condition 100 MB or less PDF 1.3-1.7 (including PDF/A) Postcards-A0 No security setting *1 *1 A password-protected PDF file cannot be read. Also, a print-prohibited PDF file cannot be read so as to prevent the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 67
3. Touch [Import File]. Operating a File DTW475 4. Select the file that you want to import to the Interactive Whiteboard. DWJ055 • Select "USB Memory" to display the files stored in the USB flash memory device that is attached to the machine. 65 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 68
indicating the name of the cloud storage service, a sign-in screen appears. If you have already signed in to the service, the home directory of the cloud storage file contains information associated with a font which is not supported by this machine, the information may not be displayed correctly - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 69
Operating a File Importing a Temporarily Saved File This section explains how to import a file that is temporarily saved to the Interactive Whiteboard. The machine imports the PDF file from the first page. • To import a temporarily saved file, the meeting code that was entered when the file was - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 70
2. Using a Whiteboard 3. Touch "Temporary Save Folder". DWJ056 4. Enter the meeting code. 5. Touch [OK]. The saved files which correspond to the entered meeting code are listed. 6. Select the file you want to import. You can sort the files by [Save Date], [Number of Pages], [Size], or [Save Limit]. - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 71
Operating a File 7. Touch [Import]. The imported pages are added in sequence to the end of the page list. When the PDF file has finished importing, the first page of the file is displayed. Importing a temporarily saved file when the machine starts up You can import a temporarily saved file when the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 72
2. Using a Whiteboard Sending Pages by E-mail You can save pages and send them by e-mail. All the existing pages can be combined within a single PDF file. • To send e-mail, it is necessary to configure the network and SMTP Server settings. For details about how to configure the Network Settings, see - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 73
Operating a File • To change the file name, select [Specify the PDF file name], enter a new file name (up to 100 alpha-numeric Unicode characters (UTF-8), excluding using the touch keyboard. • To specify a password for a PDF file, select the [Set the PDF security] checkbox, and then enter the [ - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 74
this function, the multifunction printer must satisfy the following conditions: • Support the Mail to Print function. • Have a configured SMTP server details about how to configure the multifunction printer settings, see the manual provided with the multifunction printer you are using. • If there - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 75
a destination registered in a public address book (Active Directory / LDAP server address) that has been downloaded to the machine. • Enter an e-mail address manually • Select a destination from Email Address Entry History • You can specify up to 30 e-mail addresses. • You can add new entries to the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 76
2. Using a Whiteboard ECR017 The selected e-mail address is added to the "Destination" list. When you delete the selected e-mail address, touch [×] next to the e-mail address you want to delete on the list. You can also delete an e-mail address by touching it. Select from public address book 1. - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 77
is disabled. Enter a keyword in the input box next to , the Search icon, to search for the destination. Entering e-mail addresses manually 1. Touch [Manual Entry]. 2. Enter the e-mail address of the destination. The touch keyboard appears when you touch the input field. It may take approximately - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 78
from the address book as a destination. If you enter an e-mail address manually, the e-mail address is not displayed in the [History] tab. Printing This Settings". • Printer types supported for printing are listed below. • Printer or multifunction printer supporting Universal Printer Driver • Inkjet - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 79
Operating a File do so, use a USB memory device. For details about how to install a printer driver, see page 200 "Updating the System Using a USB Flash Memory Device". • When you are using a printer connected using a USB connector and you overwrite the printer driver with a newer version of the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 80
2. Using a Whiteboard • If the user authentication function is enabled, "Print User" is displayed. The name of the user logged in is displayed in "Print User". If you touch a different user's IC card, the print user changes to the user of that IC card. 4. Touch [Print]. Each page is printed with the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 81
the effective period expires. If this happens, scan the connecting code again. • For details about how to scan QR Code, see the operating instructions of the external application. • When multiple files are sent from the external application, the files are displayed in the order in which they are - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 82
2. Using a Whiteboard 80 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 83
3. Connecting Devices This chapter explains how to display an image from an image output device, and write text or draw figures on the displayed screen. Devices That Can Be Connected to the Machine The input terminals, output terminals, and devices that can be connected to the machine are as follows - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 84
3. Connecting Devices 6. DisplayPort Input DisplayPort 1.1a compliant 7. VGA Input 8. VGA Input No. Terminal 1 HDMI Output Devices • Audio Visual device • External monitor • Projector 2 USB Port 3 LAN Port 4 Audio Output • USB flash memory device • Video conferencing device Router or other - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 85
Devices That Can Be Connected to the Machine No. Terminal 5 HDMI Input 6 DisplayPort Input 7 VGA Input Devices • Computer • Tablet • Document camera • Digital still camera • Digital video camera Connection method You cannot display copyrightprotected content such as DVD and Blu-ray discs. See - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 86
3. Connecting Devices No. Terminal 8 VGA Input Devices • Video conferencing device. Connection method See page 94 "Connecting a Video Conferencing Device to the Machine". RICOH Collaboration Board D5530/D6520/D7510 The following are the input/output terminals on the Capture Board and - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 87
Devices That Can Be Connected to the Machine 7. VGA Input 8. HDMI Input No. Terminal 1 HDMI Output 2 USB Port 3 LAN Port 4 Audio Output Devices • Audio Visual device • External monitor • Projector • USB flash memory device • Video conferencing device Router or other communication devices - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 88
3. Connecting Devices No. Terminal 5 HDMI Input Devices • Computer • Tablet • Document camera • Digital still camera • Digital video camera Connection method You cannot display copyrightprotected content such as DVD and Blu-ray discs. See page 91 "Connecting a Computer or Tablet to the Machine - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 89
Devices That Can Be Connected to the Machine No. Terminal 8 HDMI Input Devices • Video conferencing device. Connection method See page 91 "Connecting a Computer or Tablet to the Machine". RICOH Interactive Whiteboard D8600 The following are the input/output terminals on the Capture Board and - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 90
3. Connecting Devices 7. DisplayPort Input DisplayPort 1.1a compliant 8. VGA Input No. Terminal 1 VGA Input 2 HDMI Output Devices • Video conferencing device. • Audio Visual device • External monitor • Projector 3 USB Port 4 LAN Port 5 Audio Output • USB flash memory device • Video - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 91
Devices That Can Be Connected to the Machine No. Terminal 6 HDMI Input 7 DisplayPort Input 8 VGA Input Devices • Computer • Tablet • Document camera • Digital still camera • Digital video camera • Computer • Tablet • Document camera Connection method You cannot display copyrightprotected - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 92
3. Connecting Devices • For details about the input signals that are supported, see page 276 "List of Video Input Signals Supported by the Machine". • The audio signals of the HDMI Input and DisplayPort Input are output to the audio output terminals. • When more than one device - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 93
Connecting a Computer or Tablet to the Machine Connecting a Computer or Tablet to the Machine You can connect a computer, tablet, or document camera to the machine, and see its screen on the machine. You can also write text or draw figures on the displayed screen using a pen. Y440IA0124 You can - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 94
holding down the [Fn] key. For information about the key combination, see the manual of the computer you are using. 3. Write text or draw figures on the any device is connected to the converter, select the [Enable HDMI Converter Support Mode] check box. For details, see page 138 "Changing the System - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 95
Connecting a Computer or Tablet to the Machine • Externally input images • Input images displayed using IWB Remote Desktop Software 93 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 96
3. Connecting Devices Connecting a Video Conferencing Device to the Machine This machine can be used as a monitor for a video conference. • You can connect a video conferencing device to the machine and share the screen of the machine in a video conference using the computer screen sharing the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 97
a video conferencing device in the whiteboard application or recorded as a captured page. • For details about how to use a video conferencing device, see the manual of the device you are using. • If the main operation panel is hidden by the subwindow, touch , the Move Main Operation Panel icon, and - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 98
3. Connecting Devices • When you use the RICOH UCS Screen Sharing function, you can receive a screen that is displayed on the following devices or applications. The received screen is displayed on the sub window of the machine. • Whiteboards using the RICOH UCS Screen Sharing function • Whiteboards - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 99
is shared, the sub-window display cannot be shared. • The RICOH UCS Screen Sharing function cannot be used if the video conferencing device does not support the language specified in the administrator settings of the whiteboard. 97 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 100
input terminal such the VGA input of a projector. A Ricoh projector which supports full-HD is recommended for use with the machine. Supported models are as follows: • PJ WX3231N/X3241N • PJ WX3340N/WX3340/X3340N about how to use a projector to project screens, see the manual of the projector. 98 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 101
RICOH Interactive Whiteboard Client varies depending on the operating system you are using. For details, see "RICOH Interactive Whiteboard Client Startup Guide". Open the Administrator Settings You can configure the settings related to the system and the whiteboard's functions. For details, see page - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 102
• Firefox • Safari for OS X • Safari for iOS *1 • Chrome for Android *2 • Chrome for Windows *1 For iPad only. iPhone is not supported. *2 For tablet PC only. Smartphones are not supported. 1. Check the IP address displayed at the top of the machine screen. If no IP address is displayed, use , the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 103
Things You Can Do on the Web Page • Up to 20 web browsers can access the machine at the same time. • You cannot access the Web page when the power of the machine is off. • If the administrator password is not set, you cannot use the whiteboard function. For details about changing the administrator - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 104
4. Using the Web Page of the Machine Downloading Temporarily Saved Files • To download a temporarily saved file, the meeting code entered when saving the file is required. For more details about the meeting code, see page 61 "Saving Pages Temporarily". 1. Use your computer to access the Web page for - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 105
Managing Temporarily Saved Files Managing Temporarily Saved Files 1. Click [Temporarily Saved File Management] on the top page of the Web page. 2. In the password input field, enter the administrator password. Y440AA8127 3. Click [Login]. The Temporarily Saved File Management screen appears. Delete - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 106
4. Using the Web Page of the Machine 1. Free Space Indicates the amount of free space and the maximum storage capacity of the space for temporarily saved files. 2. Number of Temporarily Saved Files Indicates the number of temporarily saved files and the maximum number of files that can be - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 107
Opening Administrator Settings Opening Administrator Settings • If the administrator password is not set, you cannot use the whiteboard function. For details about changing the administrator password, see page 135 "Administrator Settings". 1. On the top page of the machine's Web page, click [ - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 108
4. Using the Web Page of the Machine Restarting or Shutting Down the Machine from Its Web Page You can restart or shut down the machine from its Web page. Therefore, you do not need to physically access the machine when the machine needs to be restarted to reflect changes to settings. You can also - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 109
5. Using the Machine to Perform Operations on a Computer Screen This chapter explains how to perform operations on a computer screen displayed on the machine using IWB Remote Desktop Software. IWB Remote Desktop Software Overview After you install IWB Remote Desktop Software on your computer, you - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 110
5. Using the Machine to Perform Operations on a Computer Screen Downloading IWB Remote Desktop Software 1. Start your web browser. 2. Enter "http://(machine's IP address or host name)/" in your web browser's URL bar and display the Web page for the machine. 3. Click [Download Software]. 4. Click [ - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 111
• Windows 10 (64 bit): 2 GB or more HDD 100 MB or more free space Network Line speed • Minimum: 200 Kbps * When not using network services other than IWB Remote Desktop Software Wireless LAN IEEE802.11a/b/g/n 1. Double-click the downloaded file from the Web page of the machine to execute it - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 112
• Minimum: Core 2 Duo 2GHz or more 2 GB or more 100 MB or more free space Line speed • Minimum: 200 Kbps * When not using network services other than IWB Remote Desktop Software IEEE802.11a/b/g/n 1. Double-click the file downloaded from the machine's Web page to execute it. For details about how - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 113
Installing IWB Remote Desktop Software 7. Click [Install]. 8. Enter the user name and the password of the administrator account if you are asked to do so, and then click [Install Software]. 9. When the message stating that installation has been completed appears, click [Close]. 111 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 114
5. Using the Machine to Perform Operations on a Computer Screen Using IWB Remote Desktop Software Open IWB Remote Desktop Software, and then connect the machine to a computer. When the machine is connected, the screen displayed on the computer appears on the screen of the machine. • You cannot - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 115
Using IWB Remote Desktop Software DXZ015 2. Change the [Image Quality/Speed] setting as required. Select [Quality], [Standard Image Quality], or [Speed], according to the specified quality under the image transfer settings. The default is [Speed]. To give priority to speed over quality, select [ - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 116
5. Using the Machine to Perform Operations on a Computer Screen When you click the touch keyboard icon, you can enter text using the touch keyboard displayed on the computer. It may take approximately two seconds until the touch keyboard is displayed. DXZ018 • If you are using IWB Remote Desktop - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 117
Using IWB Remote Desktop Software 2. Select the [Run this program as an administrator] checkbox under [Settings] on the [Compatibility] tab. 115 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 118
5. Using the Machine to Perform Operations on a Computer Screen Uninstalling IWB Remote Desktop Software Uninstalling the Software from Windows Operating Systems • Log on to the computer as a user with administrator privileges to uninstall the software. 1. On the [Start] menu of the computer, select - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 119
6. Using a Remote Whiteboard to Share the Screen This chapter explains how to share a screen or written text and drawn figures of the Interactive Whiteboard with other devices at remote locations. Overview of Remote Whiteboard You can share a screen with multiple devices connected via a network. • - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 120
PDF files stored on such a terminal can be uploaded to the machine. For details, see "RICOH Interactive Whiteboard Client Start Guide". Connection patterns for remote whiteboards are shown below: Participant (Writing) Participant (Viewing only) Host RICOH Interactive Whiteboard RICOH Interactive - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 121
participate in a remote whiteboard session from a projector, see the manual of the projector or Interactive Kit. • Smart devices that can RICOH Interactive Whiteboard Client, see "RICOH Interactive Whiteboard Client Start Guide". • If the version of the participating whiteboard is earlier than - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 122
6. Using a Remote Whiteboard to Share the Screen Opening a Remote Whiteboard Session This section explains how to open a remote whiteboard session. Depending on the type or version of a participating device, the device may not be able to participate in a remote whiteboard session opened by this - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 123
Opening a Remote Whiteboard Session Y440OA8129 • When the "Open with passcode" check box is selected, members assigned with the passcode can participate in the remote whiteboard session. • When the "Limit participating whiteboard's functions" check box is selected, the participating whiteboards - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 124
6. Using a Remote Whiteboard to Share the Screen Closing a Remote Whiteboard Session This section explains how to close a remote whiteboard session. When the host whiteboard closes the remote whiteboard session, the session will be closed on the participating whiteboards as well. • When you finish - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 125
Participating in a Remote Whiteboard Session Participating in a Remote Whiteboard Session This section explains how to participate in a remote whiteboard session. • When you join a remote whiteboard session, all the pages that existed prior to joining the session are deleted and the contents of - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 126
6. Using a Remote Whiteboard to Share the Screen 2. When a message appears, touch [Proceed]. 3. Specify the remote whiteboard session you want to join. For details about how to specify a remote whiteboard session, see page 124 "Specifying the remote whiteboard session to join". 4. Touch [Participate - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 127
indicates the session status of the host whiteboard. 3. Specify Group Name Select the group you want to display in the "Contact List". Specifying by entering manually Specify the host whiteboard by entering its IP address. 1 2 3 ECR019 125 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 128
6. Using a Remote Whiteboard to Share the Screen 1. IP address display field Displays the IP address of a whiteboard location that was entered. 2. [Manual Entry] Touch this icon to display the area where you type in the IP address. Touch this area to type in the IP address. Enter - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 129
Participating in a Remote Whiteboard Session Y440AA8130 4. Click [Join]. The remote whiteboard screen is displayed. The page you are viewing is refreshed once every two seconds. • You can change the display magnification by using the zoom-in and zoom-out function of your web browser. 127 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 130
6. Using a Remote Whiteboard to Share the Screen Leaving a Remote Whiteboard Session • When you finish using the Interactive Whiteboard, leave the remote whiteboard session, and then turn off the power. 1. Touch , the Share icon. 2. Touch [Close Remote Whiteboard]. XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 131
Checking the Remote Whiteboard Information Checking the Remote Whiteboard Information When you touch , the Share icon, during a remote whiteboard session, you can check the information of the devices joining the remote whiteboard session. When you touch , the Share icon, the following submenu - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 132
6. Using a Remote Whiteboard to Share the Screen Normal mode icon Communication status Good Communication speed 512 kbps-1.5 Mbps Antenna 3 Low 200 kbps-512 kbps Antenna 2 Very Low 200 kbps or less Antenna 1 • On the host whiteboard, the icon indicates the participating whiteboard with the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 133
7. Changing the Interactive Whiteboard Settings This chapter explains how to change the machine settings in Administrator Settings. Changing the Detailed Settings To configure the whiteboard display and writing settings, open the whiteboard detailed settings. 1. Touch (Whiteboard Detailed Settings) - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 134
[Whiteboard] in Administrator Settings. For details, see page 147 "Changing the Whiteboard Settings". • In the [Whiteboard Detailed Settings] screen, you can also view the Basic Guide by touching [Import] for "Basic - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 135
Displaying the Desktop Displaying the Desktop You can open General Settings or Administrator Settings from the desktop. The procedure for displaying the desktop is as follows: 1. Press and hold on , the close icon, with the pen nib until a message appears. 2. Touch [Close]. The displayed page - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 136
7. Changing the Interactive Whiteboard Settings Opening Information To perform operations such as checking the system information, open Information. You can check the following settings in [Information]. • Version Information • SERIAL NO. (Controller) • Copyright Information • Windows License - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 137
Opening Administrator Settings Opening Administrator Settings Open Administrator Settings to configure machine settings such as network or date and time settings. • If the administrator password is not set, you cannot use the whiteboard function. 1. Display the desktop. 2. Touch [Settings] two times - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 138
7. Changing the Interactive Whiteboard Settings Icons displayed on this machine Behavior System You can change the system settings, such as display language and the time to wait before entering standby mode. For details, see page 138 "Changing the System Settings". Network Displays the MAC - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 139
Opening Administrator Settings Icons displayed on this machine Behavior You can change the settings for external services, such as user authentication. External Cooperation For details, see page 160 "Changing the External Cooperation Settings". Main Unit Management You can change the settings - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 140
7. Changing the Interactive Whiteboard Settings Changing the System Settings • When you change settings, restarting the whiteboard might be required. You can configure the following settings on the "System" window in Administrator Settings. Whiteboard Location Name Item Description Initial value - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 141
Changing the System Settings Region and Language Item Current Location Display Language Description Specifies the region where the machine is used. Specifies the display language. Initial value • United States: United States • Europe: United Kingdom English Power Item Description Initial - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 142
the screen by 90 degrees. This item appears when using RICOH Interactive Whiteboard D3210. Use Horizontally Enable HDMI Converter Support Mode Item Enable HDMI Converter Support Mode Description Initial value Enable this to connect an HDMI converter to the machine. If this setting is disabled - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 143
Changing the System Settings Advanced Settings Item Root Certificate Client Certificate Server Certificate RICOH Smart Integration Description Initial value The root certificate can be uploaded to and downloaded from the machine. For details, see page 203 "Managing Certificates". The client - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 144
be required. • Enable [Allow to Enable TLS 1.0/1.1] only when you are using a server that does not support TLS 1.2. We do not recommend using TLS 1.0/1.1 because of security problems. You can configure the following settings on the "Network" window in Administrator Settings. Wired Network Settings - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 145
with Wireless Network] to open the configuration screen, and manually configure the wireless network. Connect Manually with Wireless Network Manually adds a wireless network - configuration. To add a setting, touch [Connect Manually with Wireless Network] to open the configuration screen, and - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 146
automatically. If you disable this item, specify the following settings: • IP Address • Subnet Mask • Default Gateway Initial value • Dynamic DNS is not supported. If this setting is enabled, the IP address is obtained automatically, but the host name is not set. Automatically Obtain DNS Server - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 147
whether to use TLS 1.0/1.1 when TLS Disabled communication is enabled. • For details about how to configure a wireless network, see Help on your computer and the manual of the device to be connected. 145 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 148
7. Changing the Interactive Whiteboard Settings • When [Power Save] is set to [High] on the settings screen displayed by pressing the [Menu] button on the side or front of the display, and the display is in the power saving mode or in the DC off mode, the LAN function cannot be used. 146 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 149
when the machine power is turned on or the machine exits the standby mode. Enabled Display Guide for External Upload or delete an image to be displayed on - Input the display guide for external input. Show Application Button on the Opposite Side of the Main Operation Panel Item Description - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 150
7. Changing the Interactive Whiteboard Settings Custom Stamp Item Custom Stamp Description Initial value Imports, exports, or deletes the Custom Stamp. - For details about how to manage the Custom Stamp, see page 193 "Managing a Custom Stamp". Default Whiteboard Detailed Settings Item - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 151
Changing the Whiteboard Settings Restore Whiteboard Item Restore the previous whiteboard on startup Restore Timeout Description Initial value Specify whether to retain the whiteboard contents for a specific period of time when the machine is shut down without saving the whiteboard contents. If - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 152
7. Changing the Interactive Whiteboard Settings Item Description Initial value Allow Direct Entry on Host Specifies whether to allow direct address entry Enabled Whiteboard when selecting a host whiteboard. Enable Host Whiteboard History Specifies whether to enable the record of direct - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 153
Changing the Whiteboard Settings Item Display IP Address, Host Name and Passcode Description Specifies whether to automatically mask the following information in the upper part of the main control screen: • Host Name • IP Address • Passcode When [Auto Hide] is selected, the entered passcode is - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 154
7. Changing the Interactive Whiteboard Settings Changing the Import/Save File Settings • When you change settings, restarting the whiteboard might be required. You can configure the following settings on the "Import/Save File" window in Administrator Settings. Temporarily Save Item Use the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 155
/Save File Settings Description Initial value Specify whether or not to use a cloud storage for saving and accessing data. If you enable this setting, specify [Service to be Used] also. Disabled Select OneDrive or Dropbox as your cloud storage. OneDrive 153 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 156
7. Changing the Interactive Whiteboard Settings Changing the Email Settings • When you change settings, restarting the whiteboard might be required. You can configure the following settings on the "Email" window in Administrator Settings. Email Server Item Description Initial value SMTP Server - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 157
Changing the Email Settings Limit Destination Item Description Initial value Limit domain of email address Enable this setting so that only domains that are specified under [Domain Name List] can be selected as the destination of an outgoing e-mail. Disabled Domain Name List Up to 100 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 158
7. Changing the Interactive Whiteboard Settings Public Address Book Item Use Public Address Book Function Description Initial value Specifies whether to use a public address book Disabled (Active Directory / LDAP server address). When this setting is enabled, enter the following items to access - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 159
Changing the Email Settings Settings for Using the Mail to Print Function When using the Mail to Print function, enable [Split into Multiple Emails and Send], and then specify the maximum file size. The maximum file size set on the machine should be at least 1.4 times smaller than the maximum size - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 160
7. Changing the Interactive Whiteboard Settings Changing the Print Settings You can configure the following settings in the [Print] window in Administrator Settings by selecting the printer whose settings you want to change. Item Printer Address Protocol Port Number Queue Name LPR Byte Counting - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 161
Changing the Print Settings Item User Code User Name Password Encrypt Driver Encryption Key Description Initial value If "User Code Authentication" is selected in "Print Blank Authentication", enter a user code of 0 to 8 digits. If "User Authentication" is selected in "Print Blank - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 162
"External Cooperation" window in Administrator Settings. For details about RICOH Interactive Whiteboard Add-on Service for Office 365, see Administrator's Guide for RICOH Interactive Whiteboard Add-on Service for Office 365. User Authentication Settings The items that are displayed for the following - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 163
Changing the External Cooperation Settings Item Description Initial value Proxy User Name Enter the login user name for the Active Directory server (up to 256 characters). Blank Password Enter the Password for the Active Directory server (up to 256 characters). Blank Connection Test - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 164
7. Changing the Interactive Whiteboard Settings Item Description Sender Email Address on Email Specify the e-mail address you use as a sender address, that is, an address related to an IC card used for login or an address specified for [Sender Email Address] under [Email] in Administrator - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 165
Changing the External Cooperation Settings Item Authentication Method • Server Address 1 • Server Address 2 Search Start Position Search Query Port Number Proxy User Name Password Connection Test Card ID Login User Name Description Initial value Specify which authentication method to use from - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 166
7. Changing the Interactive Whiteboard Settings Item Description Email Address Use up to 256 characters to specify an attribute name for the Email address being used to access the authentication server. Key Display Name Use up to 256 characters to specify an attribute name for the key display - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 167
Changing the External Cooperation Settings *2 [RICOH Smart Integration] is displayed when [RICOH Smart Integration] is enabled under [Advanced Settings] in [System]. • When using RICOH Streamline NX Item Use User Authentication Function Authentication Method Server Version Server Address - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 168
7. Changing the Interactive Whiteboard Settings Item Description Initial value Port Number RICOH Streamline NX v2 Enter the port number of the AAM server (an integer from 1 to 65535). The default port number of the AAM server is 8444. RICOH Streamline NX v3 Enter the port number of the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 169
Changing the External Cooperation Settings Item Description Request Login on Startup Specify whether to display the login screen when the whiteboard starts. Login Screen Image Imports the image used as the background on the login screen, if necessary. If any background image has been imported, - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 170
7. Changing the Interactive Whiteboard Settings Item Description Initial value Authentication Method Specify which authentication method to use. Select [RICOH Smart Integration] as the authentication method to use. Active Directory Request Login on Startup Specify whether to display the login - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 171
Changing the External Cooperation Settings Display confirmation dialog box before starting screen sharing on connecting RICOH UCS Item Description Initial value Display confirmation dialog box before starting screen sharing on connecting RICOH UCS Specifies whether or not to display a - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 172
saved when the browser is reloaded. • JPG files that are registered as images to be used as the background for the login screen do not support rotation correction. 170 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 173
Enabled Disabled - After selecting "Use WSUS (Windows Server Update Services)", specify the URL and port number of the WSUS statistics server 217 "Restoring the Factory Default Settings". Virus Scan You can run a virus scan manually and check the history of the virus scan. For details, see page 267 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 174
7. Changing the Interactive Whiteboard Settings Log Collection You can download event logs and debug logs. For details, see page 197 "Collecting Logs". 172 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 175
Adding or Deleting Your Remote License Adding or Deleting Your Remote License This section explains how to enable the remote whiteboard session by adding a license code of Remote License, which is an external option. Adding Your Remote License 1. Touch [Register/Delete License] in Administrator - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 176
7. Changing the Interactive Whiteboard Settings Managing a Remote Contact List A contact list contains the names and addresses of the devices using remote whiteboard. After a contact list has been added, you can select a host whiteboard from the list. To add or change a contact list, export the list - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 177
Managing a Remote Contact List • Uppercase letters: A-Z • Lowercase letters: a-z • Numbers: 0-9 • Symbols: - . 4. Group column Enter the group name of the host whiteboard. When you enter a group name, you can sort or filter the rows by group. The number of characters must be 255 or less. If you - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 178
7. Changing the Interactive Whiteboard Settings Using spreadsheet software such as Excel to create a contact list 1 2 3 4 DEC008 1. First entry (2nd row) The host whiteboard with an IP address of "111.22.33.44" is registered. • Name column: The entry is named "MTG_ROOM01". • Address column: "111.22. - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 179
Managing a Remote Contact List For details about how to connect a USB flash memory device, see page 27 "Inserting a USB Flash Memory Device". 3. Touch [Whiteboard] in Administrator Settings. 4. Touch [Remote Whiteboard]. 5. Touch [Import] of "Contact List". 6. Select the saved contact list. 7. Touch - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 180
7. Changing the Interactive Whiteboard Settings Managing an Email Address Book If an email address book is added, you can select a destination e-mail address from the added email address book when saving and sending pages. • Keep USB flash memory devices out of reach of children. If a child - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 181
Managing an Email Address Book 4. Group column Enter the group name of the e-mail address. When you enter a group name, you can sort or filter the rows by group. The number of characters must be 255 or less. If you omit the name, a blank entry is added. 2. Save the file. • You can specify any name - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 182
7. Changing the Interactive Whiteboard Settings • Name column: The entry is named "User001". • Address column: "[email protected]" is entered. • Group column: The entry is included in the group "TOKYO". 2. Second entry (3rd row) The e-mail address "[email protected]" is registered. • Name column: The - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 183
Managing an Email Address Book Exporting an Email Address Book 1. Insert a USB flash memory device into a USB port. Insert only one USB flash memory device. For details about how to connect a USB flash memory device, see page 27 "Inserting a USB Flash Memory Device". 2. Touch [Email] in - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 184
of reach of children. If a child accidentally swallows a USB flash memory device, consult a doctor immediately. • Shared folders support CIFS, SMBv1, SMBv2, and SMBv3, but do not support the NFS protocol. • Windows CAL might be required to use the Windows server functionality on the shared folder - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 185
Managing a Shared Folder List 2. Name column Enter the name of the shared folder. The name of the shared folder that you enter here is displayed in the folder list. To save pages or import files, specify the name of the shared folder you want to use from the folder list. The number of characters - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 186
7. Changing the Interactive Whiteboard Settings Depending on the settings of the file server, only an IP address or host name can be used for access. Specify the appropriate method according to the settings of the file server. FQDN is a formula that is expressed in the "host name.domain name" format - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 187
Managing a Shared Folder List Display examples for Unicode little endian format • Unicode • Unicode text • Unicode little endian • UTF-16LE Display examples for unavailable format • Unicode big endian • UTF-16BE • UTF-8 Sample shared folder list Using a text editor such as Notepad to create a - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 188
7. Changing the Interactive Whiteboard Settings • Password column: The password of the user "User001" is "abc123". • Readable column: The entry is not listed in the file list. • Writable column: The entry is listed in the file list. 3. Third entry (4th row) The shared folder "Local" on the computer - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 189
Managing a Shared Folder List 1. Touch [Import/Save File] in Administrator Settings. 2. Touch [Shared Folder]. 3. Touch [OK] for "Connection Test". The connection test begins. If an error occurs during the connection test, a report will be sent to the USB flash memory device when you touch [Output - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 190
FHD) (For RICOH Interactive Whiteboard D3210/RICOH Collaboration Board D5530 only) JPG files that are registered as templates do not support rotation correction. 2. Open a text editor, spreadsheet software or other similar application. 3. Enter the corresponding information for each template file in - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 191
Managing a Template 2. Image file name column Enter the name of the image file you want to register to the machine as a template. Enter the file name with its extension. 3. Displayed file name column Enter the name that is displayed on the setting screen. The number of characters must be 255 or - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 192
7. Changing the Interactive Whiteboard Settings Using spreadsheet software such as Excel to create a template file list file name display name 1 Image 01.jpg image 01 2 Image 02.jpg xxxxxx 3 Calendar.png month 01 4 RICOH.png DVH055 1. First entry (2nd row) The image file name "Image 01" - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 193
Managing a Template 4. Touch [Template]. 5. Touch [Import] in "Template for Horizontal/Flat" or "Template for Vertical". 6. Select the zip file you want to import. 7. Touch [OK]. The selected template is imported to the machine. 8. Touch [OK]. Exporting a Template 1. Insert a USB flash memory device - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 194
7. Changing the Interactive Whiteboard Settings • The templates that you import are shown in sequence following the whiteboard templates and the 6 preset templates. • When using RICOH Interactive Whiteboard D3210/RICOH Collaboration Board D5530, the templates that you import are shown in sequence - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 195
Managing a Custom Stamp Managing a Custom Stamp You can import an image file that you want to use as a custom stamp. Also, you can export or delete a custom stamp after it is uploaded. Importing a Custom Stamp 1. Create a registered image as a custom stamp and save all image files in the same folder - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 196
7. Changing the Interactive Whiteboard Settings 10. Touch [Set]. The custom stamp is imported to the machine. These settings are reflected after the whiteboard is restarted. • Depending on the version of the whiteboard, the custom stamp may not be displayed properly when you are using the remote - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 197
memory device, see page 27 "Inserting a USB Flash Memory Device". 4. Touch [Whiteboard] in Administrator Settings. 5. Touch [Welcome Screen]. 6. Touch [Import] of "Display Guide for External Input". 7. Select the file you want to import. 8. Touch [OK]. 9. Touch [OK]. 10. Touch [Set]. The display - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 198
7. Changing the Interactive Whiteboard Settings 5. Touch [OK]. The display guide for external input is deleted. 196 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 199
is collected by this function is for troubleshooting purposes only and is not needed under normal conditions. There are the following two types of logs: • Dedicated problem analysis log This is a log for problem analysis. It is only used when a problem occurs. • Event Log The information that is - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 200
7. Changing the Interactive Whiteboard Settings • Information about what operations have been performed by clicking the menu buttons associated with the application linking function • List of applied Windows updates • Activity log of anti-virus software Saving the Log to a USB Flash Memory Device 1. - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 201
4. Select "Attach to Email". Collecting Logs Y440OA5126 5. Touch [OK]. 6. Enter the destination e-mail address. 7. Touch [Send]. 8. Touch [OK]. • If the amount of log information exceeds 10 MB, it is automatically split into multiple files. The maximum file size is 10 MB. 199 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 202
the machine as you download the firmware. For the installation procedure, see the installation guide that is included in the compressed file to be downloaded. • When updating the driver the firmware, and then update the system manually. The firmware can be downloaded from the Ricoh website. 200 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 203
page 27 "Inserting a USB Flash Memory Device". 4. Touch [Main Unit Management] in Administrator Settings. 5. Touch [System Update]. 6. Touch [Start] in "Manual System Update". 7. Select the system file, and then touch [OK]. 8. Touch [OK]. Interactive Whiteboard starts updating the system. When the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 204
7. Changing the Interactive Whiteboard Settings 8. Select the system file, and then click [Open]. The firmware is uploaded. Do not turn the power off while uploading. 9. Click [OK] if the message appears. 10. Restart the whiteboard. The firmware is updated. 202 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 205
in the upload. • Do not include different kinds of certificates in a list. 1. Prepare the certificate files you want to upload. Supported file types are as follows: Root certificate Client certificate Server certificate • PKCS #7 • PKCS #12 • Base64 Encoded X.509 • DER Encoded Binary - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 206
7. Changing the Interactive Whiteboard Settings 3. Enter the corresponding information for the certificate files in the following format: Only one file can be uploaded as the server certificate. certificate1.p12 certificate2.p12 1 2 DXZ005 1. Certificate file name column Enter the name of - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 207
3. Text file (arbitrary file name) 4. The certificate file specified in the text file *1 *1 For the root certificate and client certificate, you can include multiple files. Do not set a password when you zip the folder. Uploading Certificates Managing Certificates • The existing certificate is - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 208
7. Changing the Interactive Whiteboard Settings 4. Touch [Export] of "Root Certificate", "Client Certificate", or "Server Certificate". 5. Specify the location to which you want to save the certificate, and then touch [Save]. When operating from the Web page of the machine, specify the location to - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 209
Managing Devices Connected via Bluetooth Managing Devices Connected via Bluetooth You can add or delete a device connected via Bluetooth from the Device Management screen in Administrator Settings. Adding a device • Before adding a device, turn the device on to prepare it for Bluetooth connection. - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 210
7. Changing the Interactive Whiteboard Settings Optimizing the Driver for the IC Card Reader If the IC card reader stops responding, optimize the driver. 1. Remove the IC card reader from the machine. 2. Touch [Device Management] in Administrator Settings. 3. Touch [Card Reader Setting]. 4. Touch [ - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 211
Managing the Device Settings Managing the Device Settings You can export and back up the information set in Administrator Settings. If a problem occurs, you can import the backup file again to return the settings to their previous states. You can also synchronize the settings of multiple whiteboards - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 212
cannot be restored: • License Code • Administrator password • Network • 802.1X Authentication • Connect by Selecting Access Point • Connect Manually with Wireless Network • Print • Protocol *1 *1 You can restore the protocol settings for the universal printer driver. Performing a Configuration - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 213
Managing the Device Settings • The exported configuration file is protected by a password. It cannot be extended. Restoring Configuration Settings When restoring the settings in the Administrator Settings, use the following procedure: • You cannot restore the settings from a system whose version is - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 214
7. Changing the Interactive Whiteboard Settings 9. Touch [OK]. The whiteboard restarts. • If an error occurs during the restoration process, the settings that were restored before the error occurred will be applied. Synchronizing Settings on Multiple Whiteboards Device Configuration Synchronization - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 215
Managing the Device Settings 5. Select the list of destination whiteboards to be synchronized, and then touch [OK]. Import of the list begins. When the import is complete, a message is displayed. • For details about how to create a list, see page 213 "Creating a List of Destination Whiteboards to - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 216
7. Changing the Interactive Whiteboard Settings • Uppercase letters: A-Z • Lowercase letters: a-z • Numbers: 0-9 • Symbols: - . 2. Save the file. • You can specify any name for a file. • Save the file as a Unicode little-endian text file (.txt). • There are different character encodings for Unicode - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 217
Managing the Device Settings 2. Touch [Main Unit Management] in Administrator Settings. 3. Touch [Device Settings Synchronization]. 4. Enable [Set as Synchronization Source for Device Settings]. 5. Touch [Export] in "Synchronization Destination Management", and the save the list. The list of - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 218
7. Changing the Interactive Whiteboard Settings • Ethernet Rate • Automatic Configuration/Proxy Server • Web Page Connection Settings • Enable SSL/TLS communication *3 Each item in [Cloud Storage] cannot be synchronized. *4 Only the settings for the universal printer driver can be synchronized. *5 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 219
Restoring the Factory Default Settings Restoring the Factory Default Settings You can reset the settings changed in Administrator Settings to the factory default values. In addition, all the entered data and logs are deleted. However, the following settings are retained: • Date and Time • Regional - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 220
7. Changing the Interactive Whiteboard Settings 218 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 221
machine power is turned on and one of the following messages is displayed after the startup screen appears, there is a problem with the system. Contact your service representative. • A bootable device has not been detected. • Reboot and Select proper Boot device or Insert Boot Media in selected Boot - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 222
8. Troubleshooting • CMOS Battery Low • CMOS Checksum Bad • Memory Size Decreased • No Boot Device Available Error Messages Related to Drawing/Editing/Erasing Strokes Message The number of - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 223
If a Message is Displayed during Operation Message Cannot perform the operation Delete the custom stamp. Causes • The maximum number of custom stamps that can be entered on a single page has reached 100. • The maximum total number of custom stamps that can be entered on all pages has reached 500. - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 224
8. Troubleshooting Message Causes Solutions A communication failure has occurred. Save the created page terminal • The network cable is not connected or is broken. • The host device is having a problem. • Check that the network cable is connected or is not broken. • Check the network band width - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 225
If a Message is Displayed during Operation Message Cannot continue remote whiteboard because of a communication error The following are possible causes. - The network settings are incorrect - The network cable is not connected Check the network status and then try again. Cannot start remote - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 226
8. Troubleshooting Error Messages Related to PDF File Importing/Saving Message Causes Solutions Cannot add the page(s) The number of pages has reached the limit (100 pages). - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 227
If a Message is Displayed during Operation Message Causes Solutions Cannot add all of the pages An unexpected problem occurred while importing. The file may be corrupted. Check the file and try again. The file is corrupted and a file import failure occurred. Delete unnecessary - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 228
8. Troubleshooting Message Causes Solutions Cannot save the page Try again after checking the USB memory mount, the free disk space and if it is write protected - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 229
If a Message is Displayed during Operation Message Cannot access the shared folder The following are possible causes. • The settings for the shared folder are wrong. • Cannot access the network. Try again later. If there is no improvement contact your administrator. Causes • The shared folder does - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 230
8. Troubleshooting Message Cannot access the shared folder Cannot access to the network. Try again later. If there is no improvement contact your administrator. Cannot access the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 231
If a Message is Displayed during Operation Message Causes Solutions Change the file name Try again after changing the file name or deleting the file with the same name. All suffixes from 1 to 100 are already used. The file cannot be saved under the specified name. • Delete files of the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 232
8. Troubleshooting Message The sender's email address is incorrect. Check the sender's email address and try again. Failed to send the email. The following are possible causes. - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 233
on the externally inputted image. • Display the computer screen. Failed to create the PDF file. Please call service. • Memory is running short. • The system is having a problem. Contact your service representative. There is no data to save Either add a page or make a handwritten entry and then - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 234
8. Troubleshooting Message Cannot connect to Public Address Book Server The following are the possible causes. - The network settings are incorrect - Cannot access the server - Cannot access - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 235
If a Message is Displayed during Operation Message Cannot access the cloud storage - The sign-in address is incorrect - The password is incorrect Contact your administrator. Causes • The sign-in address or password is incorrect. • You are accessing a page that is not directly related to signing in - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 236
8. Troubleshooting Message The meeting code is incorrect Enter the correct meeting code. Causes • The specified meeting code is incorrect. • There is no temporarily saved file associated - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 237
If a Message is Displayed during Operation Message Cannot login whiteboard Cannot login whiteboard Cannot login whiteboard Cannot login whiteboard Cannot login whiteboard Connection has failed Causes Failed to communicate with the server. The following are possible causes: • Cannot access the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 238
8. Troubleshooting Message Causes Solutions Cannot use the authentication function Failed to perform license authentication. The following are possible causes: • Cannot access the network. • The network settings - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 239
is no problem with the server. You are using a different IC card from that used when logging in. Use the same IC card as you used when logging in. • When error code "7" is displayed, see "Troubleshooting" under "9. Managing System Operation and Logs", Administrator's Guide of RICOH Streamline - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 240
8. Troubleshooting Error Messages Related to the System Message Causes An error has occurred on Message Causes Solutions Cannot import. The import has failed due to an Contact your service representative. unknown reason. Cannot import because the email address format is incorrect. Use - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 241
If a Message is Displayed during Operation Message Causes Solutions Cannot import because the IP address format is incorrect. Use the correct IP address format. The file to be imported contains an IP address with an invalid format. Check that none of the following applies: • The IP address is - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 242
8. Troubleshooting Message Causes Solutions Cannot import the contact list Check the files. Importing failed because there is a shared folder(s) with an incorrect format. Check the user guide for information about formats. The format of the shared folder(s) list is incorrect. Create the shared - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 243
If a Message is Displayed during Operation Message Causes Solutions Enter from 1 to 1024 characters. No path column has been specified, or the number of characters in the path column is greater than 1024. Enter from 1 to 1024 characters in the path column, and then try again. Set true or - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 244
8. Troubleshooting Message Causes Solutions Cannot export. Cannot find the USB memory. Try again after mounting the USB memory. No USB flash memory device is connected. Insert - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 245
If a Message is Displayed during Operation Message Causes Solutions Cannot import the template Check the contents of the file. • The character code format of text file is not Unicode little endian. Create the file in the correct format, and then try again. • The settings of the template are - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 246
8. Troubleshooting Message Causes Solutions Cannot import Certificate The following are the possible causes. - The certificate file is corrupted - The password is incorrect Try again after checking - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 247
If a Message is Displayed during Operation Message Connection has failed Another user is using administrator settings Please re-enter later. Cannot start the application because the software is an earlier version. Go to administrator settings and update the software from system update. Causes - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 248
8. Troubleshooting Message Cannot import. The following are the possible causes. - The file is not a text file - The character code format is not Unicode little endian - The - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 249
while processing. • An error has occurred during the 802.1X authentication process. • An error has occurred during the settings for [Connect Manually with Wireless Network]. • Check the settings. • Restart the whiteboard. Connect by Selecting Access Point Failed to obtain it • Failed to obtain - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 250
manual scan process. • Try again manual scanning. • Restart the whiteboard. Manual scan has failed Performing auto scan. Failed to scan manually problem. Check the status of the Bluetooth device, and try again. Connection has failed It is not supported. The Bluetooth device does not support - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 251
If a Message is Displayed during Operation Message Causes Connection has failed An unexpected error has occurred while processing. An unexpected error has occurred while connecting to the Bluetooth device. Failed to delete An unexpected error has occurred while processing. An unexpected error - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 252
Troubleshooting Message Causes Solutions Cannot start RICOH UCS screen sharing There is a USB connection problem device. If these problems persist, contact your service representative. Cannot confirm the the computer to a resolution the machine supports. • Disconnect the display cable, and - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 253
". It was attempted to display copyright-protected contents from an external input terminal that does not support such contents. Connect the source to the external input terminal that supports copyright protected contents, and try again. For details about the external input terminals, see page 81 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 254
8. Troubleshooting Message Restart the whiteboard Failed to switch the touch input control. The page will be restored after restarting the whiteboard. Try again because the function - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 255
If a Message is Displayed during Operation Message Cannot login whiteboard Cannot add the destination Cannot add the destination Cannot add the destination Causes Solutions Failed to distinguish the user (card) information. • Check the user (card) information. • Register the user (card) - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 256
8. Troubleshooting Message Causes Solutions Connect with the web browser to the IP address of the whiteboard's main unit, then click [Download] from [Download Software]. Download Setup.exe and run it, then perform installation following the screen instructions. A shortcut for the remote PC - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 257
If a Message is Displayed during Operation Message Causes Solutions Cannot start remote PC operation The following are possible causes. • The IP address is wrong. • This PC is not connected to the network. • The whiteboard has not been started or is on standby. Check the IP address, this PC's - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 258
8. Troubleshooting When You Cannot Use the Interactive Whiteboard As You Want This your service representative. When Turning the System On/Off • For details about how to shut down the machine, see the provided manual. The procedure differs depending on the machine being used. Problem Causes - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 259
incorrect cable is used. • Reconnect the cable. • Check that the correct cable is used. If any of these actions do not fix the problem, contact your service representative. • The display is too dark. • The display is too bright. The brightness of the display is not set appropriately. Press the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 260
8. Troubleshooting Problem The screen is corrupted. Causes The cable is not connected while the whiteboard screen is displayed. If any of these actions do not fix the problem, contact your service representative. Reset the time in Administrator Settings. For details about setting the time, see - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 261
the Display". • If an infrared device is used near the system, turn the device off. If any of these actions do not fix the problem, contact your service representative. • Something other than the pen is touching the display. • There is something on the display frame. • The display frame is being - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 262
8. Troubleshooting When Using the System as a Monitor Problem Causes Solutions An image from the computer is . There may be a problem with the graphic driver running on the computer. Contact your computer manufacturer. • For details about the supported input image signals, see page - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 263
] is enabled, press and hold the power button to shut down the machine while the whiteboard screen is displayed. When Accessing the Web Page Problem The web browser refreshes slowly. Causes Solutions • The memory in the computer you are using is insufficient. • The CPU in the computer you are - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 264
8. Troubleshooting Problem Causes Solutions The Web page of the machine is not displayed when you specify the machine's IP address or its host name. • The device to - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 265
When You Cannot Use the Interactive Whiteboard As You Want When Printing Problem The printing-in-progress dialog box does not disappear. The printing-in-progress dialog box device. • Add paper or replace the ink. • If an error occurs on the printer, contact the service representative. 263 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 266
8. Troubleshooting When Using the User Authentication Function Problem The IC card reader does not respond. Causes correctly. • Connect the IC card reader to another port. If you cannot resolve the problem, optimize the driver for the IC card reader. For details, see page 208 "Optimizing the Driver - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 267
You Want When Connecting to a Network Using 802.1X Authentication Problem Cannot connect to a wired network. Cannot connect to a wireless the Desktop". • Save the credentials while configuring settings in [Connect Manually with Wireless Network]. To do this, display the network properties screen, - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 268
8. Troubleshooting When Using IWB Remote Desktop Software Problem The screen's display is rotated. Causes The computer's graphic driver is set to rotate the screen unit to turn off. If any of these actions do not fix the problem, contact your service representative. 1 266 1. Button Y420IA0001 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 269
protected by the anti-virus software, you can also run a virus scan manually and check the status of the anti-virus software. 1. Touch [Main Unit using Windows Update. You can also use the WSUS (Windows Server Update Services). The period before an update becomes applicable after it is released from - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 270
Update. For details, see page 106 "Restarting or Shutting Down the Machine from Its Web Page". Using WSUS (Windows Server Update Services) If WSUS (Windows Server Update Services) is enabled in the network to which the machine is connected, you can configure the machine to use it. Configure the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 271
protocol of the server. For details about Authentication Settings, see page 160 "Changing the External Cooperation Settings". Reconfigure Print Settings To support the RICOH Streamline NX v2 SPM (Secure Print Manager) server or RICOH Streamline NX v3 Delegation server, reconfigure Print Settings, in - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 272
Before reconfiguring Print Settings as described above, check that a supported printer or multifunction printer is correctly connected to the machine. images to be used as the background for the login screen do not support rotation correction. • If the user authentication function is enabled, the e- - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 273
When using the keyboard Managing the Machine by Using the User Authentication Function 1. Press . The touch keyboard appears 2. Enter your user name and password, and then touch [Login]. • If you are saving and sending a page by e-mail, the e-mail address of the logged-in user will be - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 274
9. Appendix Using the Crestron Function You can connect and control the machine on a network from Crestron system as a Crestron supported device. The following operations can be performed from Crestron system: • Turning the power on and off (Whiteboard enters standby mode when its power is turned - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 275
use the previously added application. For details, see the setup guide for the various applications. Starting/operating the application Touch , the , the application button, appears varies. • The menu to open the display guide for external input is displayed at the top of the sub-panel. The menu - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 276
9. Appendix Maintenance Cleaning the Display • When performing maintenance on the machine, always disconnect the power cord from the wall outlet. If the display surface or the inside of the display frame of the whiteboard becomes dirty, clean it with a soft dry cloth. If the display is used without - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 277
procedure to adjust the display setting of the main unit, see Operating Instructions of the main unit. "If the controller designed to comply with OPS Specification) standard is connected to this display" in the Operating Instructions corresponds to the regarding description. • If no button is - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 278
each of the HDMI, DisplayPort, and VGA input terminals. Each input terminal supports input signals if they satisfy the following conditions: The signal must comply with one of the following VESA standards: • Industry Standards and Guidelines for Computer - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 279
List of Video Input Signals Supported by the Machine Signal format VESA DMT VESA GTF VESA CVT VESA GTF VESA DMT VESA CVT VESA GTF VESA CVT VESA GTF VESA GTF - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 280
9. Appendix Signal format VESA GTF VESA CVT VESA GTF VESA DMT VESA CVT VESA GTF VESA DMT VESA CVT VESA GTF VESA DMT VESA CVT VESA GTF VESA DMT VESA CVT VESA GTF VESA DMT VESA CVT VESA GTF VESA DMT VESA GTF VESA DMT (RB) VESA DMT VESA GTF Resolution 1280 × 800 1280 × 960 1280 × 960 1280 × 960 1280 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 281
List of Video Input Signals Supported by the Machine Signal format VESA DMT/CVT (RB) VESA DMT/CVT VESA DMT/CVT VESA GTF VESA CVT VESA CVT (RB) VESA GTF VESA - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 282
of the input terminals, see page 81 "Devices That Can Be Connected to the Machine". • For the input signal supported by the Capture Board of the main unit, see Operating Instructions of the main unit. • If resolutions or signal frequencies that are not compatible with this machine are entered, the - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 283
and RICOH Collaboration Board D5530/D6520/D7510, see Operating Instructions for the RICOH Interactive Whiteboard D3210/D8600 and RICOH details about the video input signals that are supported, see page 276 "List of Video Input Signals Supported by the Machine". Controller Unit DisplayPort terminal×1 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 284
9. Appendix Item USB Port Communication connector Network Item Line speed Specifications Controller Unit USB3.0 Type A×3 • These ports are used to connect the capture board and accessories such as the Pen Sensor Kit. They are also used to connect USB memory devices. Controller Unit 10BASE-T/ - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 285
Information for Copyright of Software included in the Machine Information for Copyright of Software included in the Machine The machine includes the following software. For details, see information for copyright of software by touching screen of the whiteboard. • MVVM Light Toolkit V4.2 • log4net - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 286
v1.2.1 If you want the source code of software licensed under GNU GPLv2, specify the name of the software and contact your local Ricoh support representative or sales representative. Note that you must pay all postage if we provide the source code by sending a CD. According to GPLv2 regulations - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 287
Trademarks Trademarks Intel and Core are trademarks of Intel Corporation in the U.S. and / or other countries. Google Chrome and Android are trademarks of Google Inc. iOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 288
the configuration settings of the whiteboard, you can set a password for the backup file. Also, the version of the systems that support restoring and synchronizing configuration settings has been changed. page 209 "Managing the Device Settings" Rotating the Screen by 90 degrees automatically When - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 289
MEMO 287 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 290
MEMO 288 EN GB EN US EN AU Y440-7601 - Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 291
- Ricoh D8600BK | Operating Instructions Controller Features 1 - Page 292
EN GB EN US EN AU Y440-7601 © 2020 Ricoh Co., Ltd
Operating Instructions
Controller Features
For safe and correct use, be sure to read the Safety Information in Read
This First before using the machine.