Ricoh IM 7000 User Guide
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- Ricoh IM 7000 | User Guide - Page 1
Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Specifications for The Machine Legal and Contact Information For information not found in this manual, see the online manuals available on our web site (https://www.ricoh.com/). For safe and correct use, be sure to read - Ricoh IM 7000 | User Guide - Page 2
- Ricoh IM 7000 | User Guide - Page 3
to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using functions. This symbol indicates points that may result in the product or service becoming unusable or result in the loss of data if the instructions are not obeyed - Ricoh IM 7000 | User Guide - Page 4
OF CONTENTS How to Read the Manuals...1 Symbols Used in the Manuals...1 1. About This Manual Abbreviated Names of Options...11 2. Getting Started Turning On and Off the Power...15 Turning On the Main Power...15 Turning Off the Main Power...16 Energy Saving Mode...16 Guide to Names and Functions of - Ricoh IM 7000 | User Guide - Page 5
Creating a Folder to Organize Icons...49 Registering Frequently Used Settings as a Program 50 Registering Settings as a Program...51 Changing the Contents of the Program...52 Logging In from the Control Panel...54 Logging In by Entering the User Name and Password 55 Logging In Using an IC Card... - Ricoh IM 7000 | User Guide - Page 6
95 Viewing Memory Storage Report...95 Checking by E-mail...95 Confirming the Information in Web Image Monitor 97 5. Print Installing the Printer Driver by Using Device Software Manager Installer 99 Installing Device Software Manager from the CD-ROM 99 Installing Device Software Manager from the - Ricoh IM 7000 | User Guide - Page 7
6. Scan Scanning Documents and Sending the Scanned Data by E-mail 137 Basic Procedure for Sending an E-mail 137 Registering the E-mail Destination in the Address Book When Sending an E-mail 139 Scanning Documents and Sending the Scanned Data to a Folder 142 Confirming the Computer Information ( - Ricoh IM 7000 | User Guide - Page 8
Paper 202 Copying onto Letterhead Paper...202 Printing onto Letterhead Paper Using the Printer Driver 203 Recommended Original Size and Weight 204 Replacing the Toner...206 Precautions When Storing Bottle 211 Disposing the Used Waste Toner Bottle 213 10. Troubleshooting Alert Sounds...215 6 - Ricoh IM 7000 | User Guide - Page 9
the Machine Using an IC Card Fails 288 Messages that Appear When the LDAP Server Is Unavailable 289 Messages that Appear When There Is a Problem with the Certificate 290 Messages that Appear When an Application Site Cannot Be Used 291 11. Specifications for The Machine Model-Specific Information - Ricoh IM 7000 | User Guide - Page 10
Send Email...334 Send to Folder...335 Broadcast Transmission...336 Printable Area and Margin...337 Machine Options...338 Guide to Functions of the Machine's External Options 338 Guide to Functions of the Machine's Internal Options 343 Special Notes When Using External Options 345 Precautions for - Ricoh IM 7000 | User Guide - Page 11
Notes to users in the state of California (Notes to Users in USA) (mainly North America).... ...363 Copyright Information about Installed Software 364 Trademarks (User Guide)...365 9 - Ricoh IM 7000 | User Guide - Page 12
10 - Ricoh IM 7000 | User Guide - Page 13
Abbreviated Names of Options In the manuals, the abbreviated names of options are used. The abbreviated names and corresponding product names are as follows: Abbreviated names of externally attached options Abbreviated name - Ricoh IM 7000 | User Guide - Page 14
1. About This Manual Abbreviated name (mainly North America) Punch unit Mailbox A3/11 × 17 tray unit Tab sheet holder Copy connector Card reader Smart card reader External keyboard - Ricoh IM 7000 | User Guide - Page 15
Abbreviated name VM card Device server option XPS card (mainly Asia) (mainly North America) Data overwrite security unit Abbreviated Names of Options Product name VM CARD Type M37 Device Server Option Type M37 XPS Direct Print Option Type M44 DataOverwriteSecurity Unit Type M19 13 - Ricoh IM 7000 | User Guide - Page 16
1. About This Manual 14 - Ricoh IM 7000 | User Guide - Page 17
2. Getting Started Turning On and Off the Power To turn the machine on and off, press the main power switch on the left side of the machine. • When you are using the fax function on the machine, do not turn the power off under normal operation. If the power is turned off, data stored in the fax - Ricoh IM 7000 | User Guide - Page 18
2. Getting Started • If a file was deleted from memory, a Power Failure report is automatically printed as soon as the power is restored. This report can be used to identify lost files. Turning Off the Main Power • Do not turn off the power while the machine is in operation. To turn the power off, - Ricoh IM 7000 | User Guide - Page 19
Power mode under [Low Power Mode Timer]. See "Date/Time/Timer", User Guide (Full Version). • If you touch the control panel in Low Power entering Sleep mode under [Sleep Mode Timer]. See "Date/Time/Timer", User Guide (Full Version). • The machine recovers from Sleep mode when you perform one of - Ricoh IM 7000 | User Guide - Page 20
2. Getting Started • During communication with external equipment • When the hard disk is active • When the service call message appears • When the ADF, machine's cover, or ADF cover are opened • When the "Add Toner" message appears • When toner is being replenished • When - Ricoh IM 7000 | User Guide - Page 21
to Names and Functions of Components Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so can result in fire as the internal components are overheated. ADF - Ricoh IM 7000 | User Guide - Page 22
2. Getting Started See "Recovering from Sleep Mode When a Person Approaches the Machine", User Guide (Full Version). 5. Main power switch To turn the power on and off, open the cover of the main power switch and press the main power - Ricoh IM 7000 | User Guide - Page 23
Functions of Components 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating. After large-volume printing, the ventilation fan may continue to work to lower the temperature inside the machine. 3. Paper guides When loading paper in the bypass tray, align the paper - Ricoh IM 7000 | User Guide - Page 24
2. Getting Started 1. Vents Prevent overheating. After large-volume printing, the ventilation fan may continue to work to lower the temperature inside the machine. 22 - Ricoh IM 7000 | User Guide - Page 25
Names and Functions of the Control Panel Names and Functions of the Control Panel The touch panel (Smart Operation Panel) that displays the operation screen of the machine is referred to as the "Control Panel". • On both sides of the control panel, interfaces for connecting external devices and - Ricoh IM 7000 | User Guide - Page 26
Screen Operation Using Fingertips" 3. NFC tag Used to connect the machine and a smart device with the RICOH Smart Device Connector. See "Using the Machine Functions from a Mobile Device", User Guide (Full Version). page 56 "Logging In Using a Mobile Device" • You can adjust the angle of the - Ricoh IM 7000 | User Guide - Page 27
(Substitute RX File/Memory Lock Reception/Personal Box) 3. Data In indicator Flashes when the machine is receiving data sent from the printer driver or LAN-Fax driver. 4. Status indicator Indicates the status of the system. Stays lit when an error occurs or toner runs out. page 217 "Checking the - Ricoh IM 7000 | User Guide - Page 28
2. Getting Started Changing the Display Language You can change the language used on the display. English is set as default. 1. On the Home screen, press the change language widget. 2. Select the language you want to display. 3. Press [OK]. 26 - Ricoh IM 7000 | User Guide - Page 29
Site from the control panel of the machine. EDS004 • For details about installing RICOH Always Current Technology, see the Operating Instructions for Application Site. Confirming the Version of RICOH Always Current Technology Implemented on the Machine 1. Press [Maintnc./Inquiry/Mach. Info] on - Ricoh IM 7000 | User Guide - Page 30
2. Getting Started How to Use the Home Screen Press [Home] ( ) at the bottom center of the screen to display the Home screen on which icons for each function are shown. On the Home screen, you can register frequently used shortcuts and widgets. • Do not apply strong impact or force to the screen, - Ricoh IM 7000 | User Guide - Page 31
stop scanning or printing. You can change the setting to stop only a job in progress with [Stop Key to Suspend Print Job]. See "Others", User Guide (Full Version). 10. [Menu] Displayed if a menu is available in the currently selected application. On the Home screen, press to restore the icons to - Ricoh IM 7000 | User Guide - Page 32
To display the information about Toner remaining, specify [Display Time/Remaining Toner] of [System Bar Settings] to [Remaining Toner]. See "Display/Input", User Guide (Full Version). 14. [Check Status] Press to check the following system statuses of the machine. This lights up in red when an error - Ricoh IM 7000 | User Guide - Page 33
How to Use the Home Screen DZB181 Drag (for moving an icon) Press and hold an icon, and then slide your finger while pressing on the screen to move the icon. DZB182 Long tap (for displaying the available menu screen) Press and hold on a blank area on the screen to display the menu screen. On the - Ricoh IM 7000 | User Guide - Page 34
2. Getting Started DZB185 Pinch-out (for zooming in the screen) Touch the screen with your thumb and forefinger, and spread them apart. You can also zoom in the screen by tapping the screen twice quickly. When you quickly tap the screen twice again, the screen returns to full display. This feature - Ricoh IM 7000 | User Guide - Page 35
the operation panel display, machine operation settings, operation sounds, timer, network settings and other settings. See "System Settings Items", User Guide (Full Version). 2. Address Book Manage the destination for sending data from the fax or scanner or the authentication information for - Ricoh IM 7000 | User Guide - Page 36
2. Getting Started 3. Tray/Paper Settings Specify the size and type of paper set in the paper tray. See "Tray/Paper Settings", User Guide (Full Version). 4. Basic Settings When Installing You can configure the settings easily when installing the machine. • On the "Settings" screen, you can specify - Ricoh IM 7000 | User Guide - Page 37
10. Counter Display and print the total number of sheets printed for each function. See "Checking the Counter of the Machine", User Guide (Full Version). • If administrator authentication has been set, contact the administrator to change the settings. • When you are finished performing an operation - Ricoh IM 7000 | User Guide - Page 38
2. Getting Started How to Use the Copy Screen You can select from one of two types for the Copy screen: Standard View The basic functions that are used frequently are displayed with big keys. Scroll down the screen to see the keys used to configure the functions for finishing or editing. D0CZPM1303 - Ricoh IM 7000 | User Guide - Page 39
as a test before proceeding to copy the rest of the original. See "Making a Partial Copy as a Test and Copying the Rest of the Original", User Guide (Full Version). 37 - Ricoh IM 7000 | User Guide - Page 40
as a test before proceeding to copy the rest of the original. See "Making a Partial Copy as a Test and Copying the Rest of the Original", User Guide (Full Version). 38 - Ricoh IM 7000 | User Guide - Page 41
How to Use the Copy Screen 6. [Start] Press to perform copying. 7. Other keys for Copy function Press to select the functions whose keys are out of the visible area of the screen. The key of the function that is currently configured is displayed with in the upper left corner. 8. Select One Touch Job - Ricoh IM 7000 | User Guide - Page 42
2. Getting Started Hiding a key Press and hold the key to hide, drag it to "Hide the Keys", and then press [OK]. DZX027 Displaying a hidden key Press "Hidden Key List" to display the hidden keys. Press and hold the key to display, drag it to the location to display, and then press [OK]. DZX028 - Ricoh IM 7000 | User Guide - Page 43
address registered in the address book through one-touch operation. Press to specify a destination by using various other methods such as by entering manually or selecting from the history. You can also register a new destination in the address book. 5. Job history Job history of the executed jobs - Ricoh IM 7000 | User Guide - Page 44
2. Getting Started Switching to change the key layout mode Long-press any key and press [OK] on the screen below to switch to the key sorting mode and enable changing of the key layout. Changing the key layout Long-press a key to change the layout, drag it to a new location, and then press [OK]. - Ricoh IM 7000 | User Guide - Page 45
How to Use the Fax Screen DZX028 Confirming the initial placement of the keys Press [Menu] ( ) [Change Key Layout] [Check the key layout of the factory defaults] on the Fax screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu] ( ) [Change Key Layout] [Reset - Ricoh IM 7000 | User Guide - Page 46
selection You can switch between [Scan to Email] and [Scan to Folder]. The items displayed in the address book and destination entry screen for manual entry also change when you switch the destination type. 2. Scan Files Status You can browse the transmission history of the sent documents and cancel - Ricoh IM 7000 | User Guide - Page 47
How to Use the Scanner Screen Changing the key layout Long-press a key to change the layout, drag it to a new location, and then press [OK]. ±´ ² ³ µ D0CMIC1355 Hiding a key Long-press a key to hide, drag it to [Hide the Keys] (Trash icon), and then press [OK]. DZX027 Displaying a hidden key - Ricoh IM 7000 | User Guide - Page 48
2. Getting Started DZX028 Confirming the initial placement of the keys Press [Menu] ( ) [Change Key Layout] [Check the key layout of the factory defaults] on the Scanner screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu] ( ) [Change Key Layout] [Reset Layout - Ricoh IM 7000 | User Guide - Page 49
Adding a Frequently Used Application or Widget to the Home Screen Adding a Frequently Used Application or Widget to the Home Screen You can use a frequently used icon or widget easily by adding it to the Home screen. You can organize the icons on the Home screen as you like by changing their order - Ricoh IM 7000 | User Guide - Page 50
2. Getting Started Adding an Icon/Widget to the Home Screen 1. Press the application list icon on the Home screen. DZC187 2. Press and hold the icon or widget to be added to the application list screen. • Select the [WIDGET] tab to add a widget, or select the [PROGRAM] tab to add a program. 3. After - Ricoh IM 7000 | User Guide - Page 51
Adding a Frequently Used Application or Widget to the Home Screen • To delete an icon or widget, press and hold the icon and move it to the trash icon, and then release it. • When you delete a shortcut icon of a function or program from the Home screen, the function or program is not deleted. • To - Ricoh IM 7000 | User Guide - Page 52
function only when [Program Setting for Destinations] of [Scanner Settings] is set to [Include Destinations]. • See "Address Book Settings", User Guide (Full Version). • When [Program Setting for Destinations] of [Scanner Settings] is set to [Exclude Destinations], the destination registered on the - Ricoh IM 7000 | User Guide - Page 53
Registering Frequently Used Settings as a Program Registering Settings as a Program First, configure the settings to be registered on the Copy, Fax, or Scanner screen, and then register them. 1. On the Home screen, press [Copy], [Fax], or [Scanner]. • If the icon is not displayed on the Home screen, - Ricoh IM 7000 | User Guide - Page 54
2. Getting Started 9. Press [Exit]. Changing the Contents of the Program You can change a part of the program and overwrite it or change the contents and register them as a new program. 1. On the Home screen, press [Copy], [Fax], or [Scanner]. • If the icon is not displayed on the Home screen, add - Ricoh IM 7000 | User Guide - Page 55
Registering Frequently Used Settings as a Program 8. Press [Prev. Screen] 9. Press [Place]. 10. Press [Exit]. [OK]. • To change the icon or program name or to delete the program, press [Menu] ( ) and operate from [Edit / Delete Program]. 53 - Ricoh IM 7000 | User Guide - Page 56
2. Getting Started Logging In from the Control Panel When the machine is configured by the administrator to restrict use by unauthorized users, you must authenticate your login information before starting the operation. The authentication methods are described below. • When Basic Authentication, - Ricoh IM 7000 | User Guide - Page 57
of [System Settings] or the Auto Logout setting can be disabled. • See "Date/Time/Timer", User Guide (Full Version). • See "Verifying Users to Operate the Machine (User Authentication)", User Guide (Full Version). Logging In by Entering the User Name and Password Enter the authentication information - Ricoh IM 7000 | User Guide - Page 58
automatically logged out and the new user logs in. Logging In Using a Mobile Device Log in to the machine using the RICOH Smart Device Connector app on your mobile device. You need a mobile device that supports Bluetooth Low Energy (BLE). 1. Enable the Bluetooth function on your mobile device. 56 - Ricoh IM 7000 | User Guide - Page 59
Logging In from the Control Panel 2. Start the RICOH Smart Device Connector application on the mobile device, and then flick left or right to display the login screen. 3. Press [NEXT]. 4. Display the login screen - Ricoh IM 7000 | User Guide - Page 60
2. Getting Started • If another user holds a mobile device over the card reader while you are still logged in, you are automatically logged out and the new user logs in. Authenticating Using the User Code When User Code Authentication is specified as the authentication method on the machine, enter - Ricoh IM 7000 | User Guide - Page 61
Logging In from the Control Panel 3. Select the login user from the address book, and then press [Edit]. EDN012 4. Press the [User Management / Others] tab [User Management]. 5. Enter the new password in [Login Password], and then re-enter the password in [Confirm Login Password] for confirmation. - Ricoh IM 7000 | User Guide - Page 62
2. Getting Started Placing an Original on the Exposure Glass Use the exposure glass to scan originals that cannot be placed in the auto document feeder (ADF), such as books and license cards. • When lowering the ADF, do not place your hands on the hinges and exposure glass. Your hands or fingers are - Ricoh IM 7000 | User Guide - Page 63
Placing an Original on the Exposure Glass D0CZIM0055 • Do not open or close the ADF with your hands placed in the space between the ADF and exposure glass. D0CZIM0056 61 - Ricoh IM 7000 | User Guide - Page 64
that you can place in the ADF, see the following: page 204 "Recommended Original Size and Weight" See "Sizes Detectable with Auto Paper Select", User Guide (Full Version). • If the originals described below are placed in the ADF, it may cause misfeeds, white lines, or black lines, or result in - Ricoh IM 7000 | User Guide - Page 65
not push them into the ADF forcibly. It may cause paper misfeeds or paper size error. D0CMIC1259 1. Place the originals flush against the rear paper guide and adjust the paper guides to the size of the originals. D0CMIC1420 63 - Ricoh IM 7000 | User Guide - Page 66
multiple originals do not stick to each other and are not fed at once. Load the originals by placing them flush against the rear paper guide. Do not stack the originals beyond the limit mark. D0CMIC1354 • To scan originals larger than B4 or 81/2 × 14 size, pull out the ADF's extender - Ricoh IM 7000 | User Guide - Page 67
Placing an Original in the Auto Document Feeder (ADF) D0CZIM0057 • To scan originals that are smaller than A6 size, attach the small size paper unit as follows: 1. Open the ADF cover. 2. Engage the two projections of the small size paper unit with the holes on the Auto Document Feeder (ADF). 3. - Ricoh IM 7000 | User Guide - Page 68
2. Getting Started 66 - Ricoh IM 7000 | User Guide - Page 69
3. Copy Basic Procedure for Copying Documents Set the original on the exposure glass or auto document feeder (ADF) to make a copy. • If the previous setting is still active, press [Reset] before copying. 1. Press [Copy] on the Home screen. 2. Place the original. page 60 "Placing an Original on the - Ricoh IM 7000 | User Guide - Page 70
3. Copy Place Orientation Rotate the original Exposure Glass clockwise or counterclockwise 90 degrees and place it face down. DZB210 Rotate the original ADF clockwise or counterclockwise 90 degrees and place it face up. DZB211 When Specifying [Top 2] as the Staple or Punch Position - Ricoh IM 7000 | User Guide - Page 71
paper to use is loaded. • To prevent the machine from selecting other trays automatically, disable auto tray switching. See "Tray/Paper Settings", User Guide (Full Version). 7. Press [Start]. • When the [Check the orientation of the original every time after pressing Start] check box is selected in - Ricoh IM 7000 | User Guide - Page 72
3. Copy • When you place the original on the ADF, the process of copying the original starts. • When you place the original on the exposure glass, the copy process starts according to the setting contents. To make a copy of the second page or back side of the original, place the original accordingly - Ricoh IM 7000 | User Guide - Page 73
Basic Procedure for Copying Documents 4. Press [Reserve Start]. The machine starts scanning the placed original. After the current copy job is completed, the reserved copy job starts automatically. • To delete the reserved job or preview its image on the screen, press [Job Confirmation]. - Ricoh IM 7000 | User Guide - Page 74
3. Copy Making Enlarged or Reduced Copies You can enlarge or reduce the original when copying with the following methods: • Enlarging or reducing at a specified reduction ratio or into a specified size (Zoom/Reduce/ Enlarge/Size Magnification) • Enlarging or reducing according to the paper size ( - Ricoh IM 7000 | User Guide - Page 75
Making Enlarged or Reduced Copies When you place two-sided originals in the ADF, the top right corner of the original will be the base point for the enlargement/reduction of the reverse side. To enlarge or reduce from the same point, set the original on the exposure glass and perform 2-sided copy. - Ricoh IM 7000 | User Guide - Page 76
Copy • See "Reduce / Enlarge", User Guide (Full Version). Enlarging or Reducing According to in the ADF automatically, see the following section: See "Sizes Detectable with Auto Paper Select", User Guide (Full Version). To copy a document whose size cannot be detected, specify [Original Size] on - Ricoh IM 7000 | User Guide - Page 77
Making Enlarged or Reduced Copies 3. On the Copy screen, press [Copy Ratio] and [Fit to Paper Size]. DZC237 4. Select the tray loaded with the paper to use. When the orientations of the original and paper in the paper tray do not match, the machine rotates the copied image automatically. To reduce - Ricoh IM 7000 | User Guide - Page 78
], by using [Customize Function: Copy (Standard Mode)] or [Customize Function: Copy (All View Mode)]. • See "Others (Copier / Document Server Settings)" User Guide (Full Version). 4. Press [Start]. • You can change the copy ratio of [Create Margin] to a value other than 93%. • See "Reduce / Enlarge - Ricoh IM 7000 | User Guide - Page 79
Duplex Copying Duplex Copying You can copy two 1-sided pages or one 2-sided page onto the front and back sides of a single sheet of paper. DZB251 The size of the original that can be copied differs from that of the 1-sided copy. page 204 "Recommended Original Size and Weight" 1. Press [Copy] on the - Ricoh IM 7000 | User Guide - Page 80
of originals. • You can specify the margins when copying a 1-sided original onto both sides of paper. • See "Edit / Stamp", User Guide (Full Version). • You cannot perform Duplex Copy onto the following paper types: • Prepunched • Cardstock • Transparency • Tab Stock • Translucent Paper • Label - Ricoh IM 7000 | User Guide - Page 81
Combining and Copying a Multi-page Original onto a Single Sheet of Paper Combining and Copying a Multi-page Original onto a Single Sheet of Paper You can copy multiple sheets in an original onto one side or both sides of a sheet of paper to save paper. 12 3 3 2 1 13 2 DZB253 The arrangement of - Ricoh IM 7000 | User Guide - Page 82
3. Copy 2. Specify about the original, print side, and combining. • Original Direction: Specify the orientation to place the originals. • Original Setting: Specify the condition of the originals to copy (1 sided/2 sided (Page Opening Direction)). • Print Side Setting: Specify the condition of the - Ricoh IM 7000 | User Guide - Page 83
[Erase Original Shadow in Combine]: Determine whether to erase the boundary margin around each original to maintain the margin See "Edit / Stamp", User Guide (Full Version). • You can change the setting contents of the Combine key on the Copy screen. • See "Others (Copier / Document Server Settings - Ricoh IM 7000 | User Guide - Page 84
3. Copy Copying in Page Order or for Each Page Number When copying two or more copies of multi-page originals, you can specify the page order as described below. Sort Copies in the order of the original. 1 2 3 1 23 23 1 DZB241 Stack Groups together copies of each page in a multi-page original - Ricoh IM 7000 | User Guide - Page 85
1. Press [Copy] on the Home screen. Copying in Page Order or for Each Page Number 2. Place the original. page 67 "Basic Procedure for Copying Documents" 3. Press [ ] or [ ] under [Quantity] on the Copy screen to specify the number of copies. DZC207 You can enter this using the keyboard after - Ricoh IM 7000 | User Guide - Page 86
3. Copy • You can change the action to perform when paper or memory runs out during sorting under [Rotate Sort: Auto Paper Continue] or [Memory Full Auto Scan Restart]. • See "Finishing", User Guide (Full Version). 84 - Ricoh IM 7000 | User Guide - Page 87
Transmission). You can also transmit a fax while confirming the status of the fax destination. See "Sending a Fax While Scanning the Original", User Guide (Full Version). • It is recommended that you call the receivers and confirm with them when sending important documents. 1. Press [Fax] on the - Ricoh IM 7000 | User Guide - Page 88
Specify the destination. D0CZPM6758 • To enter the fax number manually, select the destination from the destination history, or search the sender. See "Registering E-mail Addresses in the Address Book", User Guide (Full Version). • To print the sender's name on the page received at the destination, - Ricoh IM 7000 | User Guide - Page 89
When Fax Transmission Ended Sound is enabled, a sound is produced. See "Configuring the Type and Volume of the Sound Emitted When Using Fax", User Guide (Full Version). • If the telephone line you are connected to requires time to connect to the public line after you dial the external number, enter - Ricoh IM 7000 | User Guide - Page 90
4. Fax Registering Fax Numbers in the Address Book By registering the destinations to which you frequently send faxes together with the send conditions in the address book, you can easily send faxes. Registering a Fax Number and Send Conditions 1. Press [Address Book] on the Home screen. 2. Press [ - Ricoh IM 7000 | User Guide - Page 91
the fax header in advance. See "Printing the Destination Name, Fax Header, and Standard Message on the Fax Received at the Destination", User Guide (Full Version). • Label Insertion: Specify the name (title + name) and fixed phrase printed on the reception sheet of the destination. See "Printing the - Ricoh IM 7000 | User Guide - Page 92
4. Fax Changing/Deleting the Registered Data Such as Fax Number If you delete the destination used for the personal box, file transmission will fail. Exclude the destination from the personal box before deleting it. 1. Press [Address Book] on the Home screen. 2. Select the destination to change or - Ricoh IM 7000 | User Guide - Page 93
any of the following: • Immediate Transmission • On-hook dialing • Manual dialing To display the preview in the correct orientation, specify [Original . See "Setting an Original to Send by Fax on the Scanner", User Guide (Full Version). 3. On the fax screen, press [Settings] [Original Orientation - Ricoh IM 7000 | User Guide - Page 94
4. Fax • Flick the image left or right to switch between the pages. • Pinch in or out on the image to zoom in or out. 7. Press [Transmit]. To cancel transmission and perform the procedure from scanning the original again, press [Cancel]. 92 - Ricoh IM 7000 | User Guide - Page 95
in the memory. • The fax transmission results can also be confirmed in Records. • See "Viewing the History of Sent and Received Faxes", User Guide (Full Version). • Specify [Notification of Results] when sending a fax to receive the transmission result by e-mail. • page 93 "Viewing the Transmission - Ricoh IM 7000 | User Guide - Page 96
4. Fax 3. Press [Transmission Result], and select the transmission result to display. • Display All Displays the transmission results from among the total number of both transmission and reception results, which cannot exceed 1,000. • Display per User Press this to display the result of - Ricoh IM 7000 | User Guide - Page 97
the report automatically. Specify Auto Print to print it every time you send a document by Immediate Transmission. See "Others (Fax Settings)", User Guide (Full Version). • If the page was sent successfully, the Page column gives the total number of pages sent successfully. Checking the Result in - Ricoh IM 7000 | User Guide - Page 98
original in the Auto Document Feeder (ADF) or on the exposure glass. See "Setting an Original to Send by Fax on the Scanner", User Guide (Full Version). 3. To send a notification e-mail to the sender, press [Settings] [Sender], and then specify the sender. When a login user is operating the machine - Ricoh IM 7000 | User Guide - Page 99
Sent Faxes See "Basic Procedure for Sending IP-Faxes", User Guide (Full Version). Confirming the Information in Web Image Monitor to Web Image Monitor as the administrator. See "Logging in to Web Image Monitor", User Guide (Full Version). 2. From the "Status/Information" menu, click [Job]. 3. Click - Ricoh IM 7000 | User Guide - Page 100
4. Fax 98 - Ricoh IM 7000 | User Guide - Page 101
Manager supports Windows OS only. To install the printer driver on Mac OS, see the following sections: • page 116 "Installing the Printer Driver for Network Connection (macOS)" • See "Installing the Printer Driver for USB Connection (macOS)", User Guide (Full Version). • Follow the instructions of - Ricoh IM 7000 | User Guide - Page 102
or [I will not participate in the Quality Improvement Program], and then click [Next]. 6. On the "Driver Update Notification Setting" screen, specify whether to display the message about the driver update, and then click [Next]. The process of installing Device Software Manager starts. 7. Select the - Ricoh IM 7000 | User Guide - Page 103
[Next]. D0CZDM0202 The installation of the driver starts. • If "Could not verify publisher" is displayed at the beginning of installation, continue the installation. • When you connect the machine and the computer with a USB cable, follow the instructions on the installer screen. If the machine - Ricoh IM 7000 | User Guide - Page 104
are prompted to restart your computer, restart it by following the instructions that appear. • After completing the installation, Device Software Manager icon can update the installed printer driver with Device Software Manager. • See "Updating the Driver (Windows)", User Guide (Full Version). • If - Ricoh IM 7000 | User Guide - Page 105
beginning of installation, continue the installation. There is no problem with the started installer that is downloaded from the manufacturer's website. Continue the installation. • When you connect the machine and the computer with a USB cable, follow the instructions on the installer screen. 103 - Ricoh IM 7000 | User Guide - Page 106
. 8. When the installation is complete, click [Finish]. • Double-click the Device Software Manager icon created on the Finder of the computer to update the printer driver. • See "Updating the Driver (Windows)", User Guide (Full Version). 104 - Ricoh IM 7000 | User Guide - Page 107
installation procedure, click [Yes] or [Continue]. • If the "Windows Security" dialog box appears during the driver installation procedure, click [Install this driver software anyway]. Installing the PCL 6 Printer Driver from the CD-ROM 1. Set the CD-ROM in the computer. If the installer does not - Ricoh IM 7000 | User Guide - Page 108
5. Print 5. On the "License Agreement" screen, select [I accept the agreement], and then click [Next]. DZC081 6. Confirm the "Confirm Network Connection" screen, and then click [Next]. The search detects devices connected to the network. 7. Select this machine from among the devices, and then click - Ricoh IM 7000 | User Guide - Page 109
Installing the Printer Driver for Network Connection (Windows) Specify the port to use You can change the port name. 5. When the "Additional port information required" screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. Click [Finish]. 9. Specify the name of the - Ricoh IM 7000 | User Guide - Page 110
installation starts. 11. Click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear. Installing the PostScript 3 Printer Driver from the CD-ROM 1. Set the CD-ROM in the computer. If the installer does not start automatically, double-click - Ricoh IM 7000 | User Guide - Page 111
Installing the Printer Driver for Network Connection (Windows) 4. On the "License Agreement" screen, select [I accept the agreement], and then click [Next]. DZC081 5. Click [Next]. 6. Select a method to connect a port. - Ricoh IM 7000 | User Guide - Page 112
5. When the "Additional port information required" screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. Click [Finish computer, restart it by following the instructions that appear. Installing the PCL 6/PostScript 3 Printer Driver from the Downloaded File 1. Unzip - Ricoh IM 7000 | User Guide - Page 113
Installing the Printer Driver for Network Connection (Windows) 3. Select [Network], and then click [Next]. DZX731 from among the detected devices, and then click [Next]. Printer driver installation starts. 5. When the installation is complete, click [Finish]. D0CZDM0202 Installing the Printer - Ricoh IM 7000 | User Guide - Page 114
isn't listed]. 5. Select [Add a local printer or network printer with manual settings], and then click [Next]. 6. Select [Standard TCP/IP Port] RICOH Network Printer C model], and then click [Next]. 10. Click [Have Disk...] [Browse...] to specify the driver (INF file), and then click [OK]. The driver - Ricoh IM 7000 | User Guide - Page 115
and perform to , and then click [OK]. If the machine still cannot be found, specify the IP address or machine name to install the printer driver. 1. Click [Click if you cannot find the device]. DZC089 2. Select [Specify device IP address] or [Specify device name], and then click [Next]. When specify - Ricoh IM 7000 | User Guide - Page 116
5. Print DZC091 2. When the machine is detected, click [Next]. Printer driver installation starts. When specify the machine name 1. Select the machine to use, and then click [Next]. DZC094 2. On the "Printer Preference" screen, select one of - Ricoh IM 7000 | User Guide - Page 117
starts. For details about the procedure for specifying the IP address after installing the printer driver, see the following section: See "When You Cannot Print a Document even if the Printer Driver is Installed", User Guide (Full Version). 3. When the installation is complete, click [Finish]. 115 - Ricoh IM 7000 | User Guide - Page 118
the PPD file 1. Set the CD-ROM in the computer, and click [macOS] (brand name) to display the [macOS PPD Installer] folder. To install the driver from the downloaded file, display the folder that is the location of the downloaded file. 2. Double-click the package file. DZX684 To install from the - Ricoh IM 7000 | User Guide - Page 119
Installing the Printer Driver for Network Connection (macOS) 6. Enter the administrator's user name and password, and then click [Install Software]. The installation of the PPD file starts. 7. When the - Ricoh IM 7000 | User Guide - Page 120
5. Print 4. Click [IP], and configure the information of the machine. DZX690 • Address: Enter the IP address of the machine. • Protocol: Select [Line Printer Daemon - LPD]. If the printer takes time to perform operations when using the [Line Printer Daemon - LPD] protocol, change the protocol to [HP - Ricoh IM 7000 | User Guide - Page 121
Installing the Printer Driver for Network Connection (macOS) DZC098 2. Select the machine on the "Printer Software" screen, and then click [OK]. DZC099 5. Click [Add]. The progress screen is displayed. • - Ricoh IM 7000 | User Guide - Page 122
5. Print 6. Check that the machine name is added to the [Printers & Scanners] screen. 7. Close the system preferences screen. D0C9DA8351 Specifying the Option Settings If the option configuration of the machine is not automatically reflected, select the option installed on the machine in [ - Ricoh IM 7000 | User Guide - Page 123
Installing the Printer Driver for Network Connection (macOS) 4. Click [Options], select the option installed on the machine, and are using. • To specify an optional Adobe PostScript when using a PostScript 3 printer driver, select [Adobe PostScript] in the "PostScript:" list on the [Options] tab. 121 - Ricoh IM 7000 | User Guide - Page 124
document was printed. Printing a Document in Windows 1. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application. The procedure to display a document varies depending on the applications. For example in Microsoft Word/Excel - Ricoh IM 7000 | User Guide - Page 125
and proceed to print the rest of the document (Sample Print). See "Making a Partial Print as a Test and Printing the Rest of the Document", User Guide (Full Version). You can store documents in the machine (Locked Print, Hold Print, or Stored Print). See "Storing Documents to Print in the Machine - Ricoh IM 7000 | User Guide - Page 126
printer icon of the machine, and then click [Printing preferences] to change the default values of the printer settings. • When you use the driver distributed from the print server, [Standard settings] specified in the print server are displayed as the default. Printing a Document in macOS In the - Ricoh IM 7000 | User Guide - Page 127
3. Specify Paper Size, Orientation, and other settings. Basic Procedure for Printing Documents DZC405 • Copies: Enter the print quantity. • Paper Size: Select the size of the document to print. • Orientation: Specify the orientation of the document. Select [Portrait] or [Landscape]. 4. Select a - Ricoh IM 7000 | User Guide - Page 128
and proceed to print the rest of the document (Sample Print). See "Making a Partial Print as a Test and Printing the Rest of the Document", User Guide (Full Version). You can store documents in the machine (Locked Print, Hold Print, or Stored Print). See "Storing Documents to Print in the Machine - Ricoh IM 7000 | User Guide - Page 129
Specify 2-sided Print on the [Basic] tab. 1. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application. 2. Specify Document Size, Paper Type, Orientation and others. page 122 "Basic Procedure for Printing Documents" 3. In - Ricoh IM 7000 | User Guide - Page 130
5. Print 3. Select the [Two-Sided] check box, and then select [Layout] to specify the binding side and opening type of the paper. Orientation of the original and opening type Long edge Short edge DZC442 4. After completing the configuration, click [Print] to print. 128 - Ricoh IM 7000 | User Guide - Page 131
print on the computer, and display the setting screen of the printer driver from the print menu in the application. 2. Specify Document Size, Paper the configuration, click [OK] to print. When printing from an application that supports the same function as the machine, do not set the function in the - Ricoh IM 7000 | User Guide - Page 132
5. Print 1. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application. 2. Specify Paper Size, Orientation, Paper Type, and other settings. page 122 "Basic Procedure for Printing Documents" 3. Select [Layout], - Ricoh IM 7000 | User Guide - Page 133
from the Control Panel To print a document stored from the printer driver in the machine, perform the print operation on Quick Print Release of of entering the password. See "Connecting a Mobile Device to the Machine", User Guide (Full Version). page 54 "Logging In from the Control Panel" 3. Select - Ricoh IM 7000 | User Guide - Page 134
of a Hold Print job or the password specified on the document. If you select multiple documents or encrypt the document to store in the printer driver, the item is disabled. See "Encrypting the Document when Storing It", User Guide (Full Version). 4. Press [Print] twice. 132 - Ricoh IM 7000 | User Guide - Page 135
consult a doctor immediately. • USB flash memory device and SD cards are supported for direct printing. However, certain types of USB flash memory device and from a PDF viewer such as Acrobat Reader while using the printer driver. Printable File Formats File format JPEG files TIFF files PDF files - Ricoh IM 7000 | User Guide - Page 136
5. Print Printing from a Memory Storage Device or Scan Application 1. On the Home screen, press [Print/Scan (Memory Storage Device)] 2. On the Print/Scan (Memory Storage Device) screen, press [Print from Storage Device] DZX460 3. Insert a memory storage device in the media slot on the side of the - Ricoh IM 7000 | User Guide - Page 137
Printing from a USB Flash Memory Device or SD Card Directly 6. Press [Print Settings] to specify the settings of 2-Sided Print or Finishing as necessary. D0CHPA6452 • Copy Ratio: Select whether to print in the original size or to reduce or enlarge to match the paper size. • Quantity: Enter the print - Ricoh IM 7000 | User Guide - Page 138
5. Print 136 - Ricoh IM 7000 | User Guide - Page 139
when sending an e-mail. See "Registering E-mail Addresses in the Address Book", User Guide (Full Version). Basic Procedure for Sending an E-mail • This machine supports SMTPS (SMTP over SSL). • This machine supports Web mail sending. • To use Message Disposition Notification, log in to the machine - Ricoh IM 7000 | User Guide - Page 140
3. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). 4. Press [Send Settings] on the scanner screen. 5. Press [Sender the scanner screen. D0CZPM6702 • To enter the e-mail address manually, select the destination from the destination history, or search - Ricoh IM 7000 | User Guide - Page 141
a Document" 9. Press [Start]. Registering the E-mail Destination in the Address Book When Sending an Email When specifying an e-mail address by entering it manually or selecting it from the scanner records, you can register the e-mail address in the address book before sending an e-mail. 139 - Ricoh IM 7000 | User Guide - Page 142
Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). 4. Press [Send Settings] on the scanner screen and configure a Document" 5. Specify the destination. • When entering manually 1. Press and then select [Enter Using Keyboard]. D0CZPM6705 2. Enter the - Ricoh IM 7000 | User Guide - Page 143
Scanning Documents and Sending the Scanned Data by E-mail D0CZPM6706 3. Specify the e-mail address that was entered manually and press [Reg. to Add. Book]. D0CZPM6707 4. Enter the name and other additional information. • When selecting from the transmission history 1. Press and then select [Select - Ricoh IM 7000 | User Guide - Page 144
. • The scanned file can be also saved to an FTP server. • See "Registering the Destination Folder to Use for Send to Folder", User Guide (Full Version). Confirming the Computer Information (Windows) Confirm the name, IP address, and other information of the computer used to create a shared folder - Ricoh IM 7000 | User Guide - Page 145
Scanning Documents and Sending the Scanned Data to a Folder 4. Check the computer name, enable/disable status of the DHCP server and IP address, and write down the information in [1] on the check sheet. DZC501 When the screen shown above is displayed, fill in the sheet as follow: Computer name - Ricoh IM 7000 | User Guide - Page 146
6. Scan "USERDNSDOMAIN" is not displayed when the login user who executed the command is a local user. 7. Check the login password on the computer, and write down the information in [3] on the check sheet. The required information on the computer is confirmed. Now create a shared folder on your - Ricoh IM 7000 | User Guide - Page 147
Scanning Documents and Sending the Scanned Data to a Folder 4. On the [Sharing] tab, click [Advanced Sharing]. DZC318 5. Select the [Share this folder] check box, and then click [Permissions]. After completing the procedure, remove Everyone (unspecified user), and then add a user allowed access the - Ricoh IM 7000 | User Guide - Page 148
6. Scan 11. From the Search results, select the login user name of the computer to be added ([2] on the check sheet) and then click [OK]. When you cannot find a specific user, click [Columns], or right-click the [Search results] field, select [Select Column], and then add [Logon Name] or [Logon Name - Ricoh IM 7000 | User Guide - Page 149
Scanning Documents and Sending the Scanned Data to a Folder Confirming the Computer Information (macOS) Confirm the name of the computer used to create the shared folder, login user name and other settings and write down the information on the check list. 1. Log on to macOS as a user with - Ricoh IM 7000 | User Guide - Page 150
Folder (macOS) Create a shared folder and specify the access permissions of the folder. 1. Print the check sheet. See "Printing the Check Sheet", User Guide (Full Version). 2. Create a new folder and write down the folder name in [4] on the check sheet. 3. Click the Apple menu and select [System - Ricoh IM 7000 | User Guide - Page 151
Scanning Documents and Sending the Scanned Data to a Folder 6. Click [ ] below [Shared Folders] on the [Sharing] screen. DZC529 7. Specify the folder created in Step 1 and click [Add]. 8. Select the folder added in Step 6 and confirm that the permission of the user to access the folder is set to " - Ricoh IM 7000 | User Guide - Page 152
Select [SMB (Send to Shared Folder on PC)] in [Protocol]. 6. Specify the network path to the shared folder in "Path". Entering the path name manually If the computer name is "YamadaPC" ([1] on the check sheet) and the shared folder name is "shared_doc" ([4]), enter as follows: \\YamadaPC\shared_doc - Ricoh IM 7000 | User Guide - Page 153
there is not enough free hard disk space. • If the client computer has a fixed IP address assigned to it, you can specify the IP address manually by including it in the path name of the destination folder. For example, if the IP address is "192.168.1.191" and the shared folder - Ricoh IM 7000 | User Guide - Page 154
the scanner. See "Placing an Original to Scan", User Guide (Full Version). 4. Press [Send Settings] and configure the is registered in the address book. D0CZPM6710 • To enter the information manually, press , and select [Manual Entry]. Select SMB as the protocol and enter the required information. • - Ricoh IM 7000 | User Guide - Page 155
Settings] screen. 1. Press [Scanner] on the Home screen. 2. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). 3. Press [Send Settings] on the scanner screen and specify the original type (quality), density and resolution. When specifying the original - Ricoh IM 7000 | User Guide - Page 156
6. Scan Original Type Appropriate for Full Color: Text / Photo A document mainly comprising text in color. Full Color: Glossy Photo An original in color such as silver-halide prints or pictures. Full Color: Shiny Materials A glossy original in color such as a precious metal or jewelry. Auto - Ricoh IM 7000 | User Guide - Page 157
a Document" • PDF is selected in [File Type] and OCR setting is specified See "Scanning an Original as a PDF File with Embedded Text Data", User Guide (Full Version). 4. To send the scanned document to an e-mail address, press [Sender] and then specify the sender. 5. Specify the destination on the - Ricoh IM 7000 | User Guide - Page 158
] on the scanner screen. 1. Press [Scanner] on the Home screen. 2. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). 3. Press [Send Settings] on the scanner screen. 4. Press [File Type], and select the file type to save the scanned document. Press - Ricoh IM 7000 | User Guide - Page 159
in the PDF file. • See "Scanning an Original as a PDF with Security Setting Specified", User Guide (Full Version). • See "Scanning an Original as a PDF File with Embedded Text Data", User Guide (Full Version). • You can change the number of digits in [Scanner Settings] [Sending Settings] [File - Ricoh IM 7000 | User Guide - Page 160
[Settings for Administrator] [File Management] [PDF File Type: PDF/A Fixed] is set to [On]. • Adobe Acrobat Reader 5.0/Adobe Reader 6.0 and later versions support High Compression PDF. • When [High Compression PDF] is selected as the file type for scanning, areas of uneven density may appear in the - Ricoh IM 7000 | User Guide - Page 161
You can store documents scanned by the machine in the document server. You can also store them using the printer driver. See "Storing Documents to Print in the Machine", User Guide (Full Version). • Documents stored in the document server are deleted after three days (72 hours) in the factorydefault - Ricoh IM 7000 | User Guide - Page 162
a user folder created by a user to store the document. To select a user folder, create it in advance. See "Organizing Document Server Using Folders", User Guide (Full Version). • User Name: Specify the user name displayed as the owner of the document. Select a user from the address book or enter the - Ricoh IM 7000 | User Guide - Page 163
. • You can print a document in the document server using Web Image Monitor. • See "Accessing Documents in Document Server from a Web Browser", User Guide (Full Version). Printing a Document with the Settings Specified When Scanned • When printing two or more documents at a time, the print settings - Ricoh IM 7000 | User Guide - Page 164
7. Document Server 3. Select the document to print. D0CZPM6656 • Press [User Name] or [File Name] on the left side of the screen to search for a document. • If the document is password protected, enter the password and press [OK]. • To print two or more copies, enter the quantity using the number - Ricoh IM 7000 | User Guide - Page 165
Printing Documents in Document Server 3. Select the document to print. • If the document is password protected, enter the password and press [OK]. • To print two or more copies, enter the quantity using the number keys. 4. Press [To Printing Screen]. 5. Change the print settings. • When specifying - Ricoh IM 7000 | User Guide - Page 166
7. Document Server 4. Specify the page to print. D0CZPM6659 • 1st Page: Select this to print the first page only. When you selected two or more documents, the first page of each document is printed. • Specified Page: Select this to print the specified page. • Specify Range: Enter the page printing - Ricoh IM 7000 | User Guide - Page 167
8. Web Image Monitor Using Web Image Monitor Web Image Monitor is a screen to confirm the machine status and settings on the computer. When the machine and a computer can be connected to a network, you can access to Web Image Monitor by entering the IP address of the machine on the address bar of - Ricoh IM 7000 | User Guide - Page 168
8. Web Image Monitor You can access Web Image Monitor more quickly by registering the machine's URL as a bookmark. Note that the URL you register must be the URL of the top page, which is the page that appears before login. If you register the URL of a page that appears after login, Web Image - Ricoh IM 7000 | User Guide - Page 169
Using Web Image Monitor The machine status, settings, and job status are displayed. You can browse the settings of the machine but cannot change them. • When logged in (as a user) Log in as a user registered in the Address Book. The users can operate the jobs that they executed and change a part of - Ricoh IM 7000 | User Guide - Page 170
, and job status. • Device Management: Manages the machine settings and Address Book. • Print Job/Stored File: Operates the files stored in the printer driver or document server. • Convenient Links: Displays the link to the Favorite URL. 2. Header An icon to link to the Login screen is placed at - Ricoh IM 7000 | User Guide - Page 171
Using Web Image Monitor Download Help File You can download Web Image Monitor Help to the computer and view it. When you store the downloaded Help file in the Web server and assign to the Help button ( ), you can view the Help without connecting to the Internet. To assign the downloaded Help - Ricoh IM 7000 | User Guide - Page 172
8. Web Image Monitor 170 - Ricoh IM 7000 | User Guide - Page 173
" • To load thick paper or other special paper, specify the paper type or thickness in [Tray/Paper Settings] of [Settings]. See "Tray/Paper Settings", User Guide (Full Version). 171 - Ricoh IM 7000 | User Guide - Page 174
9. Adding Paper and Toner page 187 "Specifying Paper Type and Thickness Settings" • Check the paper setting before printing. If the paper differs from the paper setting, a mismatch error will occur when you print. • Straighten curled or warped paper before loading. • When loading paper on a tray - Ricoh IM 7000 | User Guide - Page 175
Europe and Asia) Tray 1 can hold A4 paper only. If you want to print on 81/2 × 11 representative. (mainly North America) from Tray 1, contact your service 173 - Ricoh IM 7000 | User Guide - Page 176
9. Adding Paper and Toner Tray 1 can hold 81/2 × 11 paper only. If you want to print on A4 from Tray 1, contact your service representative. For the right stack, align the right edge of the paper with the right edge of the tray. For the left stack, align the - Ricoh IM 7000 | User Guide - Page 177
JIS , 11 × 17 , 81/2 × 14 , or 81/2 × 11, contact your service representative. • (mainly North America) A3/11 × 17 tray unit can hold 11 × 17 A4, B4 JIS , 81/2 × 14 , or 81/2 × 11, contact your service representative. • Check the paper edges are aligned at the right side. 1. Carefully pull out - Ricoh IM 7000 | User Guide - Page 178
9. Adding Paper and Toner D0CZIM1308 3. Carefully push the paper tray fully in. Loading Paper into Trays 2 and 3 Each paper tray is loaded in the same way. In the following example procedure, paper is loaded into Tray 2. • Check that the paper edges are aligned at the right side. • If a paper tray - Ricoh IM 7000 | User Guide - Page 179
Loading Paper into the Paper Tray 1. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. D0CZIM1309 2. Release the lock on the side fence. D0CZIM1310 3. While pressing down the release lever of the side fence, slide the side fences outward. - Ricoh IM 7000 | User Guide - Page 180
9. Adding Paper and Toner 4. While pinching the release lever of the end fence, slide the end fence outward. 1 1 2 D0CZIM1312 5. Square the paper and load it print side down. Do not stack paper over the limit mark. D0CZIM1313 6. Align the end and side fences gently against the paper you loaded. - Ricoh IM 7000 | User Guide - Page 181
7. Re-lock the side fences. Loading Paper into the Paper Tray D0CZIM1315 8. Carefully push the paper tray fully in. 9. Specify the paper type and thickness. page 187 "Specifying Paper Type and Thickness Settings" When loading paper of a size that is not automatically detected, specify the paper - Ricoh IM 7000 | User Guide - Page 182
same time depends on paper type. page 190 "Recommended Paper Sizes and Types" • Load only as much paper as can be held between the paper guides on the bypass tray. If you load paper over the limit mark, the print image may be slanted or the paper may be jammed. Left - Ricoh IM 7000 | User Guide - Page 183
or paper misfeeds might occur. When loading paper weighing 52-59 g/m2 (14-15 lb. Bond), keep the gap between the paper and each paper guide within 0.5 mm. If the gap is too wide, creases may occur. D0CZIM1317 4. Specify the paper type and thickness. page 187 "Specifying Paper Type and Thickness - Ricoh IM 7000 | User Guide - Page 184
print on 81/2 × 11 or B5 JIS from the LCT, contact your service representative. (mainly North America) The LCT can hold 81/2 × 11 paper only . If you want to print on A4 or B5 JIS from the LCT, contact your service representative. The extension unit is required to load A4 , B4 JIS , 81/2 × 14 - Ricoh IM 7000 | User Guide - Page 185
Loading Paper into the Paper Tray D0CZIM0074 3. Press the [Down] key. The key blinks while the bottom plate is moving down. D0CZIM0075 4. Load paper by repeating Steps 2 and 3. 5. Close the top cover of the LCT. 6. Specify the paper type and thickness. page 187 "Specifying Paper Type and Thickness - Ricoh IM 7000 | User Guide - Page 186
9. Adding Paper and Toner D0CMIC1295 2. Adjust the side fences to the paper size. D0CMIC1296 • Load paper with its printed side up (the front side). • Load paper in the interposer in the same orientation as paper in the paper tray. • The staple position or punch hole position will be on the left - Ricoh IM 7000 | User Guide - Page 187
Loading Paper into the Paper Tray Specifying the Paper Size That Is Not Automatically Detected 1. Press [Settings] on the Home screen. 2. Press [Tray/Paper Settings]. 3. Press [Paper Size/Paper Type]. 4. Press one tray to set. D0C9PA5323 5. Press [Paper Size]. D0CZPM1323 To specify for the bypass - Ricoh IM 7000 | User Guide - Page 188
9. Adding Paper and Toner 7. Press [OK]. 8. After completing the configuration, press [Home] ( ). To use paper that can be detected automatically after using paper that cannot be detected automatically, restore the setting of Auto Detect. To restore the setting of Auto Detect, load the paper again, - Ricoh IM 7000 | User Guide - Page 189
5. Press [Paper Size]. Loading Paper into the Paper Tray D0CZPM1323 To specify for the bypass tray, press [Paper Size: Printer]. The size of the paper in Tray 1 and the large capacity tray (LCT) is fixed and cannot be changed. 6. Press [Custom] from the list shown. 7. Press the value in the "A" - Ricoh IM 7000 | User Guide - Page 190
to the control panel). • [Settings] [Printer Settings] [System] [Paper In/Out] [Tray Setting Priority] On the printer driver Check the settings of paper tray and paper type on the printer driver and make sure the settings match the loaded paper. On the control panel 1. Press [Settings] on the Home - Ricoh IM 7000 | User Guide - Page 191
5. Press [Paper Type/Thickness]. Loading Paper into the Paper Tray D0CZPM1326 6. Choose one paper type and paper thickness from the list shown, and then press [OK]. 7. Press [OK]. 8. After completing the configuration, press [Home] ( ). 189 - Ricoh IM 7000 | User Guide - Page 192
sheets (80 g/m2, 20 lb. Bond) × 2 1,550 sheets (80 g/m2, 20 lb. Bond) × 2 A4 *1 To load paper any of the sizes specified above, contact your service representative. Tray 1 (A3/11 × 17 tray unit) Paper type and weight 52.0-128.0 g/m2 (14.0 lb. Bond-34.0 lb. Bond) Plain Paper-Thick Paper 1 Paper - Ricoh IM 7000 | User Guide - Page 193
, 81/2 × 11, 81/2 × 132/5 Paper capacity 1,000 sheets (80 g/m2, 20 lb. Bond) *1 To load paper any of the sizes specified above, contact your service representative. Trays 2 and 3 Paper type and weight 52.0-256.0 g/m2 (14.0 lb. Bond-141.0 lb. Index) Plain Paper-Thick Paper 3 52.0-256.0 g/m2 (14 - Ricoh IM 7000 | User Guide - Page 194
81/2 × 14 , 81/2 × 11 Paper capacity 550 sheets (80 g/m2, 20 lb. Bond) *1 For details about how to load custom size paper, contact your service representative. *2 The tab sheet holder is required. Bypass Tray Paper type and weight 52.0-300.0 g/m2 (14.0 lb. Bond-165.0 lb. Index) Plain Paper-Thick - Ricoh IM 7000 | User Guide - Page 195
Recommended Paper Sizes and Types Paper type and weight 52.0-300.0 g/m2 (14.0 lb. Bond-165.0 lb. Index) Plain Paper-Thick Paper 4 Paper size *1 A6 , B4 JIS , B5 JIS, B6 JIS , 11 × 17 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11, 81/4 × 14 , 81/4 × 13 , 8 ×13 , 8 × 101/2, 8 ×10, 71/4 × 101/2, 51/2 × 81/2, - Ricoh IM 7000 | User Guide - Page 196
Paper Loaded on the Bypass Tray", User Guide (Full Version). *3 In printer or 260 mm (23.62-49.60 inches), contact your service representative. If you want to load paper with a horizontal the machine, or may cause paper jams. *5 The supported paper sizes vary depending on the finisher or option that - Ricoh IM 7000 | User Guide - Page 197
81/2 × 11 Paper capacity 4,400 sheets (80 g/m2, 20 lb. Bond) A4 , B5 JIS *1 To load paper any of the sizes specified above, contact your service representative. Extension Unit (for LCT) Paper type and weight 52.0-128.0 g/m2 (14.0 lb. Bond-34.0 lb. Bond) Plain Paper-Thick Paper 1 52.0-128.0 g/m2 - Ricoh IM 7000 | User Guide - Page 198
/4 × 13 , 8 × 13 , 81/2 × 131/2 81/2 × 13 , 8 × 10 , 71/4 × 101/2 , 81/2 × 131/2 *1 If you want to make these sizes detectable, contact your service representative. Notes on Special Paper Paper Type Setting thick paper Setting letterhead paper Setting label paper (adhesive labels) Note page 200 - Ricoh IM 7000 | User Guide - Page 199
Recommended Paper Sizes and Types Paper Type Setting translucent paper Note • When loading translucent paper, always use long grain paper. • Remove copied or printed sheets one by one. Paper Thickness for Each Paper Weight Paper Thickness Plain Paper 1 Plain Paper 2 Middle Thick Thick Paper 1 - Ricoh IM 7000 | User Guide - Page 200
9. Adding Paper and Toner • Hemmed-edge paper Do not copy or print onto sides that are already printed. Paper causing paper jam Do not use the following kinds of paper. It may cause a paper jam. • Bent, folded, or creased paper • Perforated paper • Slippery paper • Torn paper • Rough paper • Thin - Ricoh IM 7000 | User Guide - Page 201
Recommended Paper Sizes and Types • When folding prints, toner in the folds will come off. • If the prints are stored in the conditions described below, toner may melt: • When a print and a half-dried print are put on top of each other • When solvent-type adhesive agents are used for pasting prints - Ricoh IM 7000 | User Guide - Page 202
9. Adding Paper and Toner Thick Paper Orientation and Recommended Status When loading thick paper of 104.0-300.0 g/m2 (28.0 lb. Bond-110.0 lb. Cover) in the paper trays, or in the bypass tray, follow the recommendations below to prevent misfeeds and loss of image quality. Paper Orientation Thick - Ricoh IM 7000 | User Guide - Page 203
Thick Paper Orientation and Recommended Status D0CZIM1408 • When printing on thick, smooth paper, be sure to fan the paper thoroughly before loading. If you do not fan thick paper, jams and misfeeds can occur. If paper continues to become jammed or feed in together even after they are fanned, load - Ricoh IM 7000 | User Guide - Page 204
9. Adding Paper and Toner Loading Orientation-fixed Paper or Two-sided Paper To print onto letterhead paper or business letter paper on which logos or patterns are printed, confirm how to set the paper or the settings of this machine so that the original is printed onto the orientationfixed (top to - Ricoh IM 7000 | User Guide - Page 205
Loading Orientation-fixed Paper or Two-sided Paper Printing onto Letterhead Paper Using the Printer Driver Specify the settings of this machine as described below. • [Printer Settings] [System] [Paper In/Out] [Letterhead Setting] Paper Orientation [Auto Detect] Print side One-sided - Ricoh IM 7000 | User Guide - Page 206
9. Adding Paper and Toner Recommended Original Size and Weight (mainly Europe and Asia) Original location Original size Original weight Exposure glass Up to A3 - ADF One-sided A3 -B6 JIS (Japanese Industrial 40-128 g/m2 (11-34 lb. originals Standard), A6*1 Bond) *3 11 × 17 -51/2 × 81 - Ricoh IM 7000 | User Guide - Page 207
Recommended Original Size and Weight • An original whose size is within the range of the maximum original scan area can be placed. • page 295 "List of Specifications for Standard Functions" • On all sides of the original, there is a missing image area. Even if you place originals on the exposure - Ricoh IM 7000 | User Guide - Page 208
You can view the procedure to replace the toner by watching a movie that is displayed on the control panel. See "Contact Information", User Guide (Full Version). • Replace the toner after the message prompting replacement is displayed on the control panel. • The machine may become damaged if you - Ricoh IM 7000 | User Guide - Page 209
Replacing the Toner • While the message prompting you to replace the toner is displayed, Memory Storage Report for Memory Transmission will not be printed. • If appears when there is a lot of toner, hold the cartridge with the opening upward, shake it well, and then reinstall it. Precautions When - Ricoh IM 7000 | User Guide - Page 210
9. Adding Paper and Toner • When the following occurs while toner is handled, receive emergency measures first, and then consult a doctor if necessary. • When inhaling toner, gargle with a large amount of water and move into a fresh air environment. • When swallowing toner, dilute gastric contents - Ricoh IM 7000 | User Guide - Page 211
Replacing the Toner Please see our local company website for information on the recycling of supply products, or you can recycle items according to the requirements of your local municipalities or private recyclers. 209 - Ricoh IM 7000 | User Guide - Page 212
Maintnc./Inquiry/Mach. Info] on the [Check Status] screen to display the telephone number for ordering consumables. See "Contact Information", User Guide (Full Version). Replenishing the staples Replenish the staples while watching the video displayed on the screen for the procedure. 1. Press [Watch - Ricoh IM 7000 | User Guide - Page 213
be replaced soon when the "Waste Toner Bottle is almost full." message is displayed. Prepare a replacement waste toner bottle. See "Contact Information", User Guide (Full Version). See the video displayed on the control panel of the machine for the procedure to replace the waste toner bottle. • For - Ricoh IM 7000 | User Guide - Page 214
9. Adding Paper and Toner • Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame and burns can result. • Toner (new or used) • Toner containers while toner is inside • Toner-attached parts • Do not absorb spilled toner (including used toner) using a vacuum - Ricoh IM 7000 | User Guide - Page 215
Replacing the Waste Toner Bottle • If toner (new or used) comes into contact with your skin or clothes and smears them, take the following actions: • If toner comes into contact with your skin, wash the affected area thoroughly with soap and water. • If toner comes into contact with your clothes, - Ricoh IM 7000 | User Guide - Page 216
9. Adding Paper and Toner 214 - Ricoh IM 7000 | User Guide - Page 217
10. Troubleshooting Alert Sounds The machine notifies you with an alert sound when a paper jam occurs, the original is left on the machine, or another problem occurs. Listen to the alert sound for one of the patterns described below, and perform the required procedure accordingly. Sound pattern*1 - Ricoh IM 7000 | User Guide - Page 218
10. Troubleshooting Sound pattern*1 Five long beeps the paper tray. Check the message displayed on the screen, and resolve the problem by removing the jammed paper or original, or replacing the toner. Check that settings. • See "Setting the Sound Volume and Type", User Guide (Full Version). 216 - Ricoh IM 7000 | User Guide - Page 219
. Press the message to display it in full text. You can also view more than one message as a list. • [Check Status] indicator If there is a problem such as a paper jam, the [Check Status] indicator lights up or flashes along with a message displayed on the screen. Press [Check Status] to check the - Ricoh IM 7000 | User Guide - Page 220
10. Troubleshooting Icon Condition Paper is jammed. An original has jammed. Paper has control panel, and remove the jammed paper. See "When Paper or an Original is Jammed", User Guide (Full Version). See the animated illustration displayed on the control panel, and remove the jammed original. - Ricoh IM 7000 | User Guide - Page 221
completing the operation to close [Settings]. • See "Contact Information", User Guide (Full Version). [Inquiry]. Press When the [Check Status] Indicator Is is unavailable for use. Press [Check Status] and resolve the problem as soon as possible. Flashing in yellow Maintenance on the machine needs - Ricoh IM 7000 | User Guide - Page 222
10. Troubleshooting : Some of the functions cannot be used, or the toner is almost depleted. • Depending on the machine condition, such as a paper jam or open cover, the status confirmation screen may be displayed automatically without pressing [Check Status]. 220 - Ricoh IM 7000 | User Guide - Page 223
the wall outlet. See "Installation Requirements After Moving the Machine", User Guide (Full Version). The machine is connected to an extension cord. You plug the power cable directly into the wall outlet. There may be a problem with the wall outlet. After checking that the screen is not lit - Ricoh IM 7000 | User Guide - Page 224
10. Troubleshooting Condition Cause Solution and reference Only the copy icon is displayed when the machine is turned on. The functions other than the copy function are - Ricoh IM 7000 | User Guide - Page 225
is not displayed when you press [Help] ( ). The application that is currently in use does not support the help function, or is grayed out because "Paper Misfeed" or another message is being displayed. The the address book. See "Confirming the Available Functions", User Guide (Full Version). 223 - Ricoh IM 7000 | User Guide - Page 226
10. Troubleshooting Condition Cause The screen changes to Web Browser when you press [Help] check that the machine is connected to the network correctly. See "Selecting the Network Connection Method", User Guide (Full Version). Check that [Web Browser] [Menu] ( ) [Settings] [Privacy & security] [ - Ricoh IM 7000 | User Guide - Page 227
. An item other than [Simple Encryption] is specified in "Driver Encryption Key:Encryption Strength". Install the certificate on the computer. Consult You cannot access the machine using Web Image Monitor. There is a problem with the connection between the machine and the computer. Check the - Ricoh IM 7000 | User Guide - Page 228
10. Troubleshooting Condition Cause "There is a problem with this website's security certificate." is displayed and you cannot connect to the machine when accessing the machine using Web Image Monitor. [Permit SSL/TLS - Ricoh IM 7000 | User Guide - Page 229
Appears and the Machine Cannot Be Operated When a Message Appears and the Machine Cannot Be Operated Message "Service Call" SCxxx-xx Contact Serial No. of Machine "Functional Problems" SCxxx-xx Contact Serial No. of Machine "Please wait." Condition The machine needs to be repaired. Solution - Ricoh IM 7000 | User Guide - Page 230
Troubleshooting use. See "Installation Requirements After Moving the Machine", User Guide (Full Version). If the message persists after five minutes If the message persists even after you have performed the operations as instructed in the following message, a malfunction may temporarily occur on the - Ricoh IM 7000 | User Guide - Page 231
When a Message Appears and the Machine Cannot Be Operated • page 15 "Turning On and Off the Power" • "Cover Open" • "Add Toner" / "Add Staples" • "Waste Toner Bottle is full." / "Hole Punch Receptacle is full." • "Original left on exposure glass." • "No paper." • "Proof tray" • "Shift Tray" 229 - Ricoh IM 7000 | User Guide - Page 232
Troubleshooting When than [Fit to Paper Size] See "Sizes Detectable with Auto Paper Select", User Guide (Full Version). An original of a custom size is placed on the machine. Check the paper size supported in Duplex copying and the specified finishing type and load the supported paper. page 295 " - Ricoh IM 7000 | User Guide - Page 233
. See "Specifying Maximum Print Volume Use of Each User", User Guide (Full Version). "Set next original(s), then Duplex copying is press service call has occurred on the submachine, or the hard disk of the sub-machine is malfunctioning. Press [Exit] on the main machine and follow the instructions - Ricoh IM 7000 | User Guide - Page 234
10. Troubleshooting Message Condition Solution and reference "Cannot print from the sub-machine. Check the status of the submachine." The default setting of the sub-machine is - Ricoh IM 7000 | User Guide - Page 235
Also, when making an enlarged or reduced copy, select an item other than [Fit to Paper Size]. See "Sizes Detectable with Auto Paper Select", User Guide (Full Version). An original with a When scanning an original with a custom size, custom size is placed on specify the original size in [Original - Ricoh IM 7000 | User Guide - Page 236
10. Troubleshooting Message Condition Solution and reference "Magazine or Booklet mode cannot be used for data stored with mixed functions." A to unlock the folder. The file administrator can unlock folders. See "Managing Folders as a File Administrator", User Guide (Full Version). 234 - Ricoh IM 7000 | User Guide - Page 237
original, is placed on the machine. Specify [Scan Size] in [Settings]. The machine is receiving a On-demand Email Notification (a query email from the administrator), and manual reception cannot be performed. Wait a while, and press - Ricoh IM 7000 | User Guide - Page 238
10. Troubleshooting Message the e-mail server. Wait a while. To receive the fax manually, wait until the duration has passed and then operate the machine e-mail is sent to the machine, check the message and resolve the problem accordingly. • page 249 "When a Message Appears While Using the Printer - Ricoh IM 7000 | User Guide - Page 239
connected to the network correctly. "Check whether there are any network problems."[14-03] You do not have permission to access the shared "Transferring a Received Fax Document to E-mail Address or Folder", User Guide (Full Version). The amount of available hard disk space on the destination - Ricoh IM 7000 | User Guide - Page 240
10. Troubleshooting Message Condition Solution and reference "Check whether there are The POP3 (IMAP4) any network server could not be problems."[15- ] [SIP Settings]. See "Sending Documents by IP-Fax", User Guide (Full Version). "Network communication has failed. Cannot connect to the - Ricoh IM 7000 | User Guide - Page 241
operating normally and connected to the network. • Check the transfer settings. See "Transferring a Received Fax Document to E-mail Address or Folder", User Guide (Full Version). The destination could not be found when the fax was sent without using the SMTP server. Check that the destination is - Ricoh IM 7000 | User Guide - Page 242
10. Troubleshooting Message Condition Solution and reference "Network communication has failed. Failed to the folder. See "Transferring a Received Fax Document to E-mail Address or Folder", User Guide (Full Version). "Network communication has failed. Failed to send. Please check a destination - Ricoh IM 7000 | User Guide - Page 243
book, press [Edit], and see "Path" in [Destinations] tab [Folder]. See "Transferring a Received Fax Document to E-mail Address or Folder", User Guide (Full Version). The user name and/or password registered in the address book are invalid when performing Folder Transfer. Select the forwarding - Ricoh IM 7000 | User Guide - Page 244
10. Troubleshooting Message Condition Solution and reference "Network communication has Initial Settings] [Parameter Setting] [Parameter Setting]. See "Changing the Parameter Settings", User Guide (Full Version). "Network communication has failed. Failed to send. Please check user name and - Ricoh IM 7000 | User Guide - Page 245
]. Specify the setting in [Settings] [System Settings] [Send (Email/Folder)] [Email] [POP3/IMAP4 Settings]. Install the correct user certificate. See "Encrypting Network Communication", User Guide (Full Version). Install the correct device certificate. See "Encrypting Network Communication", User - Ricoh IM 7000 | User Guide - Page 246
10. Troubleshooting Message Condition Solution and reference "Network communication has failed. Communication", User Guide (Full Version). "Network communication has failed. The destination does not support IP-FAX." An IP-Fax was sent to a destination that does not support IP-Fax. Sending - Ricoh IM 7000 | User Guide - Page 247
Settings] [Network/ Interface]. See "Connecting to a Wired LAN", User Guide (Full Version). "Network communication has failed. The line has been disconnected Internet Fax function. • See "Changing the Parameter Settings", User Guide (Full Version). Messages Displayed When the Remote Fax Function Is - Ricoh IM 7000 | User Guide - Page 248
10. Troubleshooting When a message is displayed on the main-machine Message Condition Solution and reference "Check whether there are any network problems." [16-00] The machine is not connected to the network. • Check that the machine is connected to the network correctly. • Press [Confirm] - Ricoh IM 7000 | User Guide - Page 249
who has the permission to use the fax function. See "Verifying Users to Operate the Machine (User Authentication)", User Guide (Full Version). "Check whether there are any network problems." [16-00] The machine is not connected to the network. Check that the machine is connected to the network - Ricoh IM 7000 | User Guide - Page 250
10. Troubleshooting Message Condition Solution and reference "Remote fax is not available because [User Code Authentication] is active." User Code authentication is specified. User Code authentication is not supported on both the mainmachine and sub-machine. Consider another method of user - Ricoh IM 7000 | User Guide - Page 251
When a Message Appears While Using the Printer Function When a Message Appears While Using the Printer Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages that Appear without Error Codes Message Cause Solution and reference " - Ricoh IM 7000 | User Guide - Page 252
10. Troubleshooting Message Cause Solution and reference "An error occurred while printing a the following in the printer driver: • Is a value smaller than 600 dpi specified in [Resolution]? See "Applying Different Print Settings Depending on the Document Type", User Guide (Full Version). • Is - Ricoh IM 7000 | User Guide - Page 253
"Job Type" in the printer driver. The document was printed in a printer driver that does not support the classification code. Request the "Managing the Number of Printed Sheets Using the Classification Code", User Guide (Full Version). "Collate has been cancelled." The sort function was - Ricoh IM 7000 | User Guide - Page 254
10. Troubleshooting Message Cause Solution and reference "Command Error" A problem occurred in the data because of the communication status or another reason. Check that the machine can communicate with the computer properly. A printer driver that Use the printer driver for the machine. - Ricoh IM 7000 | User Guide - Page 255
almost full. • Reduce the size of the document to send. • Erase documents that are no longer needed. See "Deleting Documents Stored in the Machine", User Guide (Full Version). See "Erasing Documents from Document Server", User - Ricoh IM 7000 | User Guide - Page 256
10. Troubleshooting Message Cause Solution and reference "Exceeded max. number of files. ( Print (Auto) document that is no longer needed. See "Deleting Documents Stored in the Machine", User Guide (Full Version). "Exceeded max. number of files of Document Server. Cannot store." The number of - Ricoh IM 7000 | User Guide - Page 257
be printed. Erase documents that are no longer needed. See "Deleting Documents Stored in the Machine", User Guide (Full Version). See "Erasing Documents from Document Server", User Guide (Full Version). "Hardware Problem: HDD" An error is occurring on the hard disk of the machine. "Hardware - Ricoh IM 7000 | User Guide - Page 258
. Troubleshooting Message Cause Solution and reference "Hardware Problem: Stored in the Machine", User Guide (Full Version). See "Erasing Documents from Document Server", User Guide (Full Version). "I/O buffer overflow ] in the printer driver. See "Applying Different Print Settings Depending on the - Ricoh IM 7000 | User Guide - Page 259
(XXX indicates the tray name) The paper tray specified in the printer driver has no paper loaded. • To proceed with printing after changing the or when Duplex printing is specified on a paper tray that does not support the function, printing cannot be performed. When Sort is specified, only one - Ricoh IM 7000 | User Guide - Page 260
Troubleshooting Message Cause Solution and reference "Paper size and/or type mismatched or no ppr. in Bypass Tray." The paper size or paper type specified in the printer driver does not match the paper settings, in the machine, for the bypass tray. Specify [Driver driver support problem problem - Ricoh IM 7000 | User Guide - Page 261
data, and the specified punch position. See "Punching Holes on Printed Pages", User Guide (Full Version). Transmission of Send the data again. data was canceled. Transmission of data from the printer driver was canceled. Check that the computer is operating normally. The number of sheets that - Ricoh IM 7000 | User Guide - Page 262
10. Troubleshooting Message Cause Solution and reference "The job was cancelled because that are no longer needed. See "Erasing Documents from Document Server", User Guide (Full Version). "The selected paper size is not supported. This job has been cancelled." A paper size that cannot be fed - Ricoh IM 7000 | User Guide - Page 263
Function Message Cause Solution and reference "The selected paper type is not supported. This job has been cancelled." A paper type that cannot be fed Login Information in the Printer Driver", User Guide (Full Version). The user registered in the printer driver does not have permission to - Ricoh IM 7000 | User Guide - Page 264
was canceled by the auto job cancel function. Check the authentication setting. A peripheral equipment had a problem, so printing was canceled by the auto job cancel function. Contact your service representative. The entered password was incorrect, so printing was canceled by the auto job cancel - Ricoh IM 7000 | User Guide - Page 265
was canceled by the auto job cancel function. Check if there is a problem with the printing data. "CE: The job was cancelled because of an Machine Setting(s)] is selected, set the waiting time longer. When [Use Driver/Command] is selected, set the waiting time specified by the command longer. - Ricoh IM 7000 | User Guide - Page 266
10. Troubleshooting Message Cause Solution and reference "CP: The job was cancelled because of insufficient memory error with PS3/PDF." An insufficient memory error occurred in PostScript 3 - Ricoh IM 7000 | User Guide - Page 267
When a Message Appears While Using the Scanner Function When a Message Appears While Using the Scanner Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages that Appear on the Control Panel Message "All the pages are detected as - Ricoh IM 7000 | User Guide - Page 268
10. Troubleshooting Message • Adding "@domain-name" behind the user name may resolve the problem. • When a login password is not specified on your computer, [Scan Size]. See "Sizes Detectable with Auto Paper Select", User Guide (Full Version). An original with a When scanning an original with - Ricoh IM 7000 | User Guide - Page 269
settings, the orientation to set the original differs. Be sure to place the original in the correct orientation. See "Placing an Original to Scan", User Guide (Full Version). 267 - Ricoh IM 7000 | User Guide - Page 270
10. Troubleshooting Message Cause Solution and reference "Connection with PC has failed. Check the settings." The machine or the computer is not connected to the network correctly. - Ricoh IM 7000 | User Guide - Page 271
in Web Image Monitor if required, or set "Root Certificate Check" to [Inactive]. See "Controlling Access to Untrusted Websites from the Control Panel", User Guide (Full Version). "Insufficient memory in the memory storage device." There is no free space available on the SD card or USB flash memory - Ricoh IM 7000 | User Guide - Page 272
10. Troubleshooting Message is not programmed in the address book." A folder specified by Manual Entry is included among the programmed destinations. Register the destination Function to Prevent the Misuse of Addresses", User Guide (Full Version). "SMTP authentication email address and - Ricoh IM 7000 | User Guide - Page 273
, cancel the protection code and then register the destination to a program. See "Using the Protection Function to Prevent the Misuse of Addresses", User Guide (Full Version). "The size of the scanned data is too small. Check the resolution and the ratio and then press [Start] again." The - Ricoh IM 7000 | User Guide - Page 274
10. Troubleshooting Messages that Appear on the Computer Message Cause Solution and reference "Any of Login User Name, Login Password or Driver Encryption Key in Network Connection Tool. See "Installing the TWAIN Driver", User Guide (Full Version). "Authentication succeeded. However, the access - Ricoh IM 7000 | User Guide - Page 275
machine. When scanning an original with a difficult-todetect size, specify [Send Settings] [Scan Size]. See "Sizes Detectable with Auto Paper Select", User Guide (Full Version). An original with a When scanning an original with a custom size, custom size is placed on specify the original size in - Ricoh IM 7000 | User Guide - Page 276
10. Troubleshooting Message Cause Solution and reference "Entered User Code is Error has occurred in the An error is occurring in scanner driver." the driver or operating system. Restart the computer. There is a problem with the network environment. Check that the computer is connected to - Ricoh IM 7000 | User Guide - Page 277
host name. Check that the host name of the machine is configured in Network Connection Tool that is installed with the TWAIN driver. See "Installing the TWAIN Driver", User Guide (Full Version). The IPv6 address could not be obtained when only IPv6 is enabled on the machine. Log in to Web Image - Ricoh IM 7000 | User Guide - Page 278
10. Troubleshooting Message Cause Solution and reference "Scanner is not available on the in the TWAIN driver. • Clear the [Read-ahead] check box in the TWAIN driver. • Erase documents that are no longer needed from the machine. "The device's authentication service cannot be performed." - Ricoh IM 7000 | User Guide - Page 279
software may be activated, or there might be problems with the hardware etc. If you can not fix this problem, please call service." The network is busy. The firewall function is installed on the computer with the TWAIN driver. For the SNMPv3 authentication information, consult your network administrator. - Ricoh IM 7000 | User Guide - Page 280
10. Troubleshooting When Other Messages Appear • When Administrators Before Using the Machine", User Guide (Full Version). "Destination list / a PDF file that is not supported by the Web browser of the machine. The Web browser of the machine supports the PDF versions and encryption levels shown - Ricoh IM 7000 | User Guide - Page 281
side of the machine after turning off the power of the machine. page 15 "Turning On and Off the Power" • If the problem persists, consult your service representative. "Internal cooling fan is active." The fan installed in the vent for cooling the interior of the machine became active after a large - Ricoh IM 7000 | User Guide - Page 282
10. Troubleshooting Message "Updating the destination list has failed. Try again?" "You do not for changing the specified setting. See "Registering Administrators Before Using the Machine", User Guide (Full Version). Messages that Appear When Machine Login Fails Check the error code displayed - Ricoh IM 7000 | User Guide - Page 283
and reference An operation in the TWAIN supporting application was performed from the computer while driver. Consult the network administrator whether the Driver Encryption Key is required, and configure the driver accordingly. See "Specifying Login Information in the Printer Driver", User Guide - Ricoh IM 7000 | User Guide - Page 284
10. Troubleshooting Message "Authentication has failed." B/W/L0206-003 "Authentication has failed." B/W/L0207-001 "Authentication has failed." B/W/L0208-000 B/W/L0208-002 "Authentication has failed." L0307-001 "Authentication has - Ricoh IM 7000 | User Guide - Page 285
See "Verifying Users to Operate the Machine (User Authentication)", User Guide (Full Version). ":" or other characters that cannot be used in for authentication occurred at one time. Try again later. If the problem persists, check whether the machine is under an authentication attack. The - Ricoh IM 7000 | User Guide - Page 286
10. Troubleshooting Message "Authentication has failed." W0406-107 "Authentication has failed." server. Too many requests for authentication occurred at one time. Try again later. If the problem persists, check whether the machine is under an authentication attack. The attack status can be checked - Ricoh IM 7000 | User Guide - Page 287
settings are incorrect. Check whether the LDAP authentication settings or LDAP server settings are correctly configured.*4 Check whether the SSL settings are supported on the LDAP server. The login user name or password is incorrect. Enter the correct login user name and password. Change the - Ricoh IM 7000 | User Guide - Page 288
10. Troubleshooting Message "Authentication has failed." W/L0607-001 "Authentication has failed." W/L0612-005 "Authentication has failed." W/L0707-001 "Authentication has failed." B/W/L09XX-019 Cause Solution and reference - Ricoh IM 7000 | User Guide - Page 289
in Windows authentication fails. When autoobtaining cannot be activated, switch to manual. *4 For LDAP settings, check the following: • Check whether the ] to [Kerberos Authentication] See "Registering the LDAP Server", User Guide (Full Version). • If the connection test fails, check whether - Ricoh IM 7000 | User Guide - Page 290
10. Troubleshooting Messages that Appear When Logging in to the Machine Using an IC Card Fails Message Cause Solution and reference "Authentication has failed." *0150-401 The - Ricoh IM 7000 | User Guide - Page 291
[Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/ Change/Delete LDAP Server]. See "Registering the LDAP Server", User Guide (Full Version). "LDAP server authentication has failed. Check the settings." The user name or password is incorrect. Select the - Ricoh IM 7000 | User Guide - Page 292
10. Troubleshooting Messages that Appear When There Is a Problem with the Certificate Message Cause Solution signature. See "Encrypting Network Communication", User Guide (Full Version). "Signature cannot be set because there is a problem with the Digital Signature's device certificate. Check - Ricoh IM 7000 | User Guide - Page 293
the encryption certificate is not currently valid." Solution and reference Install a new user certificate. See "Encrypting Network Communication", User Guide (Full Version). Messages that Appear When an Application Site Cannot Be Used Message Cause "A server error has occurred." An unexpected - Ricoh IM 7000 | User Guide - Page 294
10. Troubleshooting Message Cause Solution and reference "Could not restore the firmware because the required data does not exist." The firmware from Application Site has not been - Ricoh IM 7000 | User Guide - Page 295
• 220-240 V (mainly North America) If the label contains the following, your machine is a region B model: • CODE XXXX -17 • IM 7000/8000: 120-127 V • IM 9000: 208-240 V • Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model, refer to the - Ricoh IM 7000 | User Guide - Page 296
11. Specifications for The Machine • If your machine is a region A model and "CODE XXXX -27" is printed on the label, see " (mainly Europe)" also. • If your machine is a region A model and "CODE XXXX -29" is printed on the label, see " (mainly Asia)" also. 294 - Ricoh IM 7000 | User Guide - Page 297
mode: 60 seconds • Quick mode: 60 seconds • IM 7000/8000 3.2 seconds or less • IM 9000 2.9 seconds or less *1 The first copy/print time may differ depending on the conditions and environment of the machine. • IM 7000: 70 sheets/minute • IM 8000: 80 sheets/minute • IM 9000: 90 sheets/minute (A4 , 81 - Ricoh IM 7000 | User Guide - Page 298
11. Specifications for The Machine Item Maximum original size Original scanning area Specifications A3 11×17 (mainly Europe and Asia) (mainly North America) • Exposure Glass 22 11 DZW788 1. Vertical: Up to 297 mm (11.7 inches) 2. Horizontal: Up to 432 mm (17. 1 inches) • ADF Originals 22 11 - Ricoh IM 7000 | User Guide - Page 299
Item Copy size Paper weight List of Specifications for Standard Functions Specifications • Trays 1-3 and the bypass tray: page 190 "Recommended Paper Sizes and Types" • Duplex: A3 , A4, A5, B4 , B5, 11 × 17 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11, 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 101/2, 8 × 10, 71 - Ricoh IM 7000 | User Guide - Page 300
11. Specifications for The Machine Item Missing image area (Copy) Specifications 1 P1rSJiOnUt BaSrFeBa 2 4 3 DZX710 1. Leading edge: 4.5±2.0 mm (0.18 ±0.08 inches) 2. Trailing edge: 3.0±2.0 mm (0.12 ±0.08 inches) 3. Left edge: 2.0±1.5 mm (0.08 ±0.06 inches) 4. Right edge: 2.0±1.5 mm (0. - Ricoh IM 7000 | User Guide - Page 301
V, 9 A, 60 Hz Power consumption (Main unit only) (mainly Europe and Asia) • IM 7000 Ready: 254 W During printing: 1,140 W Maximum: 1,730 W or less • IM 8000 Ready: 254 W During printing: 1,160 W Maximum: 1,730 W or less • IM 9000 Ready: 254 W During printing: 1,200 W Maximum: 2,020 W or less The - Ricoh IM 7000 | User Guide - Page 302
off and the power cord is plugged into an outlet: 1 W or less Power consumption (Complete system) (mainly North America) • IM 7000/8000 Maximum: 1,800 W or less • IM 9000 Maximum: 2,100 W or less The complete system consists of the main unit, LCT, interposer, and Finisher SR4140. Dimensions 690 - Ricoh IM 7000 | User Guide - Page 303
7000 Stand-by: 33.7 dB Copying: 69.9 dB • IM 8000 Stand-by: 33.7 dB Copying: 69.7 dB • IM 9000 Stand-by: 51.8 dB Copying: 71.8 dB • IM 7000 Copying: 74.3 dB • IM 8000 Copying: 74.4 dB • IM 9000 Copying: 75.7 dB • IM 7000 Stand-by: 20.3 dB Copying: 56.8 dB • IM 8000 Stand-by: 21.5 dB Copying: 56.5 dB - Ricoh IM 7000 | User Guide - Page 304
of the pages that can be stored depends on the print image and original.) Maximum number of stored 3,000 documents documents Number of pages supported Maximum: 3,000 pages by memory sorting Copy/A4 original: Approx. 3,000 pages Printer/A4/600 dpi, 4 bits: Approx. 3,000 pages (Under the printer - Ricoh IM 7000 | User Guide - Page 305
This function may not be used depending on the telephone line or area status. • To connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX, and 10BASE-T. The length of the usable cable is up to 100 m. Fax Transmissions and Reception Item Specifications Standard G3 - Ricoh IM 7000 | User Guide - Page 306
11. Specifications for The Machine Internet Fax Transmissions and Reception Item Specifications Network • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) • Option: IEEE802.11a/b/g/n wireless LAN interface Transmit function E-mail Scan line density • Standard: 200 × 100 dpi (Standard - Ricoh IM 7000 | User Guide - Page 307
List of Specifications for Standard Functions IP-Fax Transmissions and Reception Item Specifications Network • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) • Option: IEEE802.11a/b/g/n wireless LAN interface Scan line density • Standard: 8 × 3.85 lines/mm, 200 × 100 dpi (Standard - Ricoh IM 7000 | User Guide - Page 308
11. Specifications for The Machine Validated Peripherals Item Gateway (T.38 compliant) Gatekeeper SIP server Specifications • InnovaPhone VoIP-Gateway IP305 Software version: v7 hotfix (09-70300.17) • Cisco VoIP-Gateway (Operation confirmed with H.323) Software version: IOS12.3 (5) Platform: - Ricoh IM 7000 | User Guide - Page 309
List of Specifications for Standard Functions E-mail Transmission and Folder Transmission (Fax (Classic) only) Item Specifications Network • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) • Option: IEEE802.11a/b/g/n wireless LAN interface Scan line density • Standard: 200 × 100 dpi ( - Ricoh IM 7000 | User Guide - Page 310
connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX, and 10BASE-T. The length of the usable cable is up to 100 m. Item Printing speed Resolution Specifications • IM 7000: 70 pages/minute • IM 8000: 80 pages/minute • IM 9000: 90 pages/minute (A4 , 81/2 × 11 , plain - Ricoh IM 7000 | User Guide - Page 311
Item Printer language Interface Network protocol USB interface Operating system Fonts List of Specifications for Standard Functions Specifications • Standard: PCL 5e/6, PostScript 3 Emulation, PDF Emulation, MediaPrint (JPEG, TIFF) • Option: Genuine Adobe PostScript 3, Genuine Adobe PDF, IPDS, XPS - Ricoh IM 7000 | User Guide - Page 312
the resolution is 1200 dpi, print speed may be slower. Specifications for Scanner • To connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX, and 10BASE-T. The length of the usable cable is up to 100 m. Scanning Item Specifications Type Full-color scanner Scan - Ricoh IM 7000 | User Guide - Page 313
List of Specifications for Standard Functions Item Specifications Scan sizes automatically detectable from the ADF (mainly Europe and Asia) A3 , A4, A5, B4 JIS , B5 JIS, B6 JIS, 11 × 17 , 81/2 × 11 (mainly North America) A3 , A4, 11 × 17 , 81/2 × 14 , 81/2 × 132/5 , 81/2 × 11, 71/4 × 101/2 , 51 - Ricoh IM 7000 | User Guide - Page 314
panel) • Option: IEEE 802.11a/b/g/n wireless LAN interface TCP/IP Supported Supported*1 *1 The function can be used only in Scanner (Classic). E-mail See "Scanning an Original as a PDF with Security Setting Specified", User Guide (Full Version). • To specify High Compression PDF for the PDF type, - Ricoh IM 7000 | User Guide - Page 315
also specify the security settings for [PDF] or [High Compression PDF]. • See "Scanning an Original as a PDF with Security Setting Specified", User Guide (Full Version). • To specify High Compression PDF for the PDF type, the following settings are required: • Selecting Gray Scale or Full Color for - Ricoh IM 7000 | User Guide - Page 316
11. Specifications for The Machine *1 The maximum resolution depends on the scan size. WIA scanner Item Specifications Scanning resolution (Main scanning × Subscanning) 100-1,200 dpi*1 Protocol TCP/IP Operating system • Windows 7/8.1/10 • Windows Server 2008/2008 R2/2012/2012 R2/2016/2019 ( - Ricoh IM 7000 | User Guide - Page 317
List of Specifications for Standard Functions Item Number of originals to be set Specifications 220 sheets (80 g/m2, 20 lb. Bond) • Small size paper unit (optional): 44 sheets (81.4g/m2) Specifications for Finisher SR4140 Item Paper size for the finisher upper tray Paper weight for the finisher - Ricoh IM 7000 | User Guide - Page 318
11. Specifications for The Machine Item Specifications Paper size for the finisher shift tray Paper weight for the finisher shift tray • Without Z-fold: A3 , A4, A5, B4 JIS , B5 JIS, 11 × 17 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11, 81/4 × 14 , 81/4 × 13 , 8 × 13 , 71/4 × 101/2, 51/2 × 81/2, 8K , 16K - Ricoh IM 7000 | User Guide - Page 319
List of Specifications for Standard Functions Item Specifications Stack capacity for the finisher shift tray (80 g/m2, 20 lb. Bond) • Without Z-fold: • 3,000 sheets: A4 , B5 JIS , 81/2 × 11 • 1,500 sheets: A3 , A4 , B4 JIS , B5 JIS , 11 × 17 , 81/2 × 14 , 81/2 × 11 • 1,000 sheets: 12 × 18 , 13 × - Ricoh IM 7000 | User Guide - Page 320
11. Specifications for The Machine Item Specifications Staple capacity (80 g/m2, 20 lb. Bond) • Without Z-fold and Mixed Sizes: • 50 sheets: A3 , B4 JIS , 11 × 17 , 81/2 × 14 , 81/2 × 13 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8K , 11 × 15 , 11 × 14 , 10 × 15 , 10 × 14 , 81/2 × 132/5 • 100 sheets: A4 - Ricoh IM 7000 | User Guide - Page 321
List of Specifications for Standard Functions Item Dimensions (W × D × H) Weight Specifications 806 × 730 × 980 mm (31.8 × 28.8 × 38.6 inches) Approx. 75 kg (165.4 lb.) Specifications for Finisher SR4150 Item Specifications Paper size for the finisher upper tray Paper weight for the finisher - Ricoh IM 7000 | User Guide - Page 322
11. Specifications for The Machine Item Specifications Paper sizes that can be shifted when delivered to the finisher shift tray Paper weight that can be shifted when delivered to the finisher shift tray A3 , A4, A5, B4 , B5, 11 × 17 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11, 81/4 × 14 , 81/4 × 13 , 8 - Ricoh IM 7000 | User Guide - Page 323
List of Specifications for Standard Functions Item Specifications Stack capacity after stapling (80 g/m2, 20 lb. Bond) • Without Mixed Sizes: • 2-19 sheets: 150 sets (A4 , 81/2 × 11 ) • 20-65 sheets: 150-46 sets (A4 , 81/2 × 11 ) • 2-14 sheets: 100 sets (A4 , B5 JIS, 81/2 × 11 ) • 15-65 sheets: - Ricoh IM 7000 | User Guide - Page 324
11. Specifications for The Machine Item Specifications Stack capacity for the finisher upper tray (80 g/m2, 20 lb. Bond) • 250 sheets: A4, 81/2 × 11 or smaller • 50 sheets: B4 JIS, 81/2 × 14 or larger When using paper that has a horizontal length of 487.8-600.0 mm (19.21-23.63 inches), remove - Ricoh IM 7000 | User Guide - Page 325
List of Specifications for Standard Functions Item Specifications Staple paper weight 52.3-105.0 g/m2 (14.0-28.0 lb. Bond) You can use two sheets of paper weighing up to 256 g/m2 (140 lb. Index) per set as cover sheets. Staple capacity (80 g/m2, 65 sheets 20 lb. Bond) Stack capacity after - Ricoh IM 7000 | User Guide - Page 326
11. Specifications for The Machine Item Saddle stitch position Types of folds Half fold paper size Half fold Paper weight Power requirements Maximum power consumption Dimensions (W × D × H) Weight Specifications Center 2 positions Half Fold A3 , A4 , B4 JIS , B5 JIS , 11 × 17 , 81/2 × 14 , 81/2 × - Ricoh IM 7000 | User Guide - Page 327
List of Specifications for Standard Functions Item Weight Approx. 3 kg (6.6 lb.) Specifications Specifications for Shift Tray (Shift Sort Tray SH4020) Item Paper size Paper capacity (80 g/m2, 20 lb. Bond) Paper weight Paper sizes that can be shifted Paper weight that can be shifted Power - Ricoh IM 7000 | User Guide - Page 328
11. Specifications for The Machine Specifications for Punch Unit (Finisher SR4140) Punch unit type 2 & 4 holes type: 2 holes 2 & 4 holes type: 2 holes 2 & 4 holes type: 4 holes 2 & 4 holes type: 4 holes 4 holes type: 4 holes 4 holes type: 4 holes 2 & 3 holes type: 2 holes 2 & 3 holes type: 2 holes - Ricoh IM 7000 | User Guide - Page 329
List of Specifications for Standard Functions Specifications for Punch Unit (Finisher SR4150, Booklet Finisher SR4160) Punch unit type 2 & 4 holes type: 2 holes 2 & 4 holes type: 2 holes 2 & 4 holes type: 4 holes 2 & 4 holes type: 4 holes 4 holes type: 4 holes 4 holes type: 4 holes 2 & 3 holes - Ricoh IM 7000 | User Guide - Page 330
11. Specifications for The Machine Specifications for Interposer Item Paper size Paper capacity Paper weight Power requirements Maximum power consumption Dimensions (W × D × H) Weight Specifications page 190 "Recommended Paper Sizes and Types" page 190 "Recommended Paper Sizes and Types" page 190 - Ricoh IM 7000 | User Guide - Page 331
List of Specifications for Standard Functions Specifications for Multi-Folding Unit FD4010 Item Paper size Paper weight Power requirements Maximum power consumption Dimensions (W × D × H) Weight Specifications • With Z-fold: A3 , A4 , B4 JIS , 11 × 17 , 81/2 × 14 , 81/2 × 11 , 8K • With Half - Ricoh IM 7000 | User Guide - Page 332
11. Specifications for The Machine Specifications for Multi-Folding Unit FD4020 Item Paper size Paper weight Power requirements Maximum power consumption Dimensions (W × D × H) Weight Specifications • With Z-fold: A3 , A4 , B4 JIS , 11 × 17 , 81/2 × 14 , 81/2 × 11 , 8K , 81/2 × 132/5 , 81/2 × - Ricoh IM 7000 | User Guide - Page 333
List of Specifications for Standard Functions • The Multi-sheet Fold function can fold a maximum of three sheets at a time. • Wrinkling can occur when applying letter fold-in, letter fold-out, or gate fold to B4 JIS , A3 , 81/2 × 14 , 11 × 17 , 8K , 12×18 , 81/2×132/5 , or larger sheets. In some - Ricoh IM 7000 | User Guide - Page 334
you want to load custom size paper, contact your service representative. Specifications for IEEE 1284 Interface Board Item Transmission Direct Connection Mode • Direct Connection: Group Owner Mode • Web Image Monitor is supported. • The transmission rates of 130 Mbps in the 2.4 GHz band is the - Ricoh IM 7000 | User Guide - Page 335
/1000BASE-T) • Windows 7/8.1/10, Windows Server 2008/2008 R2/2012/2012 R2/2016/2019 • macOS 10.12 or later • Port 9100, IPP, LPR IPP does not support SPL. • The device server option allows simultaneous connection of up to eight sessions of printing protocols. 333 - Ricoh IM 7000 | User Guide - Page 336
sent Up to 1,000 pages per document Remarks - You cannot select an item from the destination list in the address book and enter the value manually at the same time. An e-mail; address that has been searched from the LDAP server and exceeds 128 alphanumeric characters cannot be specified correctly - Ricoh IM 7000 | User Guide - Page 337
time Size of a document that can be 2,000 MB per document sent Remarks - - - - - - - Up to 50 items can be entered also when entering the items manually. - 335 - Ricoh IM 7000 | User Guide - Page 338
be specified when sending a document by Send to Folder Value 550 500 50 Remarks - Up to 100 items can be specified when entering an item manually (including the items specified by LDAP search) - 336 - Ricoh IM 7000 | User Guide - Page 339
mm (0.08±0.06 inches) DZC463 • The machine does not support edge-to-edge printing. To minimize the margins, specify the maximum printable area with the settings on the printer driver. • See "Maximizing the Printable Area When Printing", User Guide (Full Version). • The printable area may vary due to - Ricoh IM 7000 | User Guide - Page 340
11. Specifications for The Machine Machine Options Guide to Functions of the Machine's External Options (1) (43) (54) (32) (1) Options Mounted to the Machine's Top Section 12 3 D0CZIM1401 D0CMIC1853 No. Option Description 1 ADF double- - Ricoh IM 7000 | User Guide - Page 341
Machine Options (2) Options Mounted to the Machine's Right Side Section 1 2 D0CZIM1402 No. Option 1 Large capacity tray (LCT) 2 Extension unit of LCT Description Holds up to 4,000 sheets of paper. Attached to the LCT and holds 2,500 sheets of B4 JIS , A4 , 81/2 × 14 , or 81/2 × 11 paper. - Ricoh IM 7000 | User Guide - Page 342
can apply the following folds: Half Fold, Letter Fold-out, Letter Fold-in, Double Parallel Fold, Gate Fold, and Zfold. Trays that support collating by set. (3) Options Mounted to the Machine's Left Side Section 2 2 1 4 3 5 No. Option 1 Output jogger Description Jogs the sheets delivered to - Ricoh IM 7000 | User Guide - Page 343
Machine Options No. Option 2 Booklet Finisher SR4160 3 Finisher SR4150 4 Mailbox 5 Interposer Description Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets. Consists of the following - Ricoh IM 7000 | User Guide - Page 344
11. Specifications for The Machine (3) Options Mounted to the Machine's Left Side Section 3 1 No. Option 1 Finisher SR4140 (5) Other Options 1 2 D0CZIM1405 Description Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays: • Finisher upper tray • Finisher - Ricoh IM 7000 | User Guide - Page 345
the output jogger, Finisher SR4150 or Booklet Finisher SR4160 is required. • To use the mailbox, Finisher SR4150 or Booklet Finisher SR4160 is required. Guide to Functions of the Machine's Internal Options • Fax unit Allows you to use the facsimile function. • Extra G3 interface unit This lets - Ricoh IM 7000 | User Guide - Page 346
11. Specifications for The Machine Allows you to add an Ethernet port to the printer. Allows you to print using the printer function via a network other than that connected to the machine. • IEEE 1284 interface board Allows you to connect to an IEEE 1284 cable. • Wireless LAN board Allows you - Ricoh IM 7000 | User Guide - Page 347
rise and catch them. Finisher SR4150/Booklet Finisher SR4160 • Finisher Shift Tray D0CMIC1761 • When moving Finisher SR4150 or Booklet Finisher SR4160, do not hold the guide covers. Otherwise, the covers might be damaged. the front, the shift tray may rise and catch them - Ricoh IM 7000 | User Guide - Page 348
11. Specifications for The Machine Removing Prints from Finisher SR4140 during Printing This section describes how to suspend a large copy or print job when using Finisher SR4140. Depending on the image you are copying or printing, prints might not stack properly. If this happens, suspend the job, - Ricoh IM 7000 | User Guide - Page 349
selected as the output tray. When Using the Z-fold Function with Multi-Folding Unit FD4020 To use the Z-fold function, you must attach the Z-fold support tray. Finisher SR4140 • Finisher upper tray 1. Remove the output paper. 347 - Ricoh IM 7000 | User Guide - Page 350
Prints from Finisher SR4140 during Printing" 2. Remove the stack of paper from the finisher shift tray. 3. Attach the Z-fold support tray. D0CMIC1768 Attach the Z-fold support tray by inserting the two protrusions on its underside into the holes on the finisher shift tray. 4. Press the [Suspend - Ricoh IM 7000 | User Guide - Page 351
1. Remove the stack of paper from the finisher shift tray. 2. Attach the Z-fold support tray 3. The back of the Z-fold support tray 3 is embossed with "3". Z-fold support tray 3 D0CMIC1774 Attach the Z-fold support tray 3 by inserting the two protrusions on its underside into the holes on the - Ricoh IM 7000 | User Guide - Page 352
tray so that it is flush against the end fence. D0CMIC1770 3. Close the front cover of folding unit. When you have finished using the Z-fold support tray for folding unit, open the front cover of the folding unit and re-attach the tray to its stowage hook. 350 - Ricoh IM 7000 | User Guide - Page 353
following options is required: • Finisher SR4140 • Finisher SR4150 • Booklet Finisher SR4160 Punch See "Punching Holes on the Copied Pages", User Guide (Full Version). One of the following combinations of options is required: • Finisher SR4140 and punch unit • Finisher SR4150 or Booklet Finisher - Ricoh IM 7000 | User Guide - Page 354
. Functions Option Transmission of Super Fine resolution Expansion Memory See "Sending a Fax at the Image Quality Suitable for the Original", User Guide (Full Version). Reception of Fine or Super Fine resolution Transmission using the extra G3 line Extra G3 interface unit Routing received - Ricoh IM 7000 | User Guide - Page 355
the following options is required: • Finisher SR4140 • Finisher SR4150 • Booklet Finisher SR4160 Remote Fax*1 See "Overview of the Remote Fax Function", User Guide (Full Version). Fax connection unit *1 A sub-machine on which fax function is not included can send and receive faxes using the fax - Ricoh IM 7000 | User Guide - Page 356
(Full Version). Z-fold Letter Fold-out Letter Fold-in See "Folding Printed Sheets", User Guide (Full Version). Double Parallel Fold Gate Fold See "Folding Printed Sheets", User Guide (Full Version). Genuine Adobe PostScript 3*1 IPDS XPS Option One of the following options is required: • Either - Ricoh IM 7000 | User Guide - Page 357
Functions Option Wireless LAN communication See "Connecting to a Wireless LAN", User Guide (Full Version). Wireless LAN board Parallel Interface Connection See "Connecting an IEEE 1284 Cable", User Guide (Full Version). IEEE 1284 interface board Extra Ethernet Interface (for Printer) See - Ricoh IM 7000 | User Guide - Page 358
print a received document while automatically printing a different received document, the document printed manually will be printed first. *9 This includes the printing of data sent via LAN-Fax driver. *10 If the previous print job does not finish within the time specified in "the reprinting - Ricoh IM 7000 | User Guide - Page 359
selected second Functions Mixed Sizes Regular Size Originals Custom Size Originals Original Orientation (Unreadable) Auto Image Density Manual Image Density Auto Paper Select Manual Paper Select Bypass Tray Auto Reduce / Enlarge Reduce / Enlarge Create Margin Original: Spread Original: Two-sided - Ricoh IM 7000 | User Guide - Page 360
11. Specifications for The Machine 358 - Ricoh IM 7000 | User Guide - Page 361
12. Legal and Contact Information Environmental Regulations ENERGY STAR Program (mainly North America) ENERGY STAR® Program Requirements for Imaging Equipment This company is a participant in the ENERGY STAR® Program. This machine is compliant with the regulations specified by the ENERGY STAR® - Ricoh IM 7000 | User Guide - Page 362
12. Legal and Contact Information Model Name IM 9000 IM 7000/8000 Power Consumption (mainly Europe and Asia) 0.55 W (mainly North Sleep mode under [Sleep Mode Timer]. • See "Timer Settings", User Guide (Full Version). User Information on Electrical and Electronic Equipment Europe) (mainly - Ricoh IM 7000 | User Guide - Page 363
the appropriate return and collection systems available. By following these instructions you ensure that this product is treated correctly and help to the shop where you bought this product, your local dealer or sales/service representatives. For Turkey only Note for the Battery and/or Accumulator - Ricoh IM 7000 | User Guide - Page 364
service representative to change the battery. Environmental Advice for Users (mainly Europe) Users in the EU, Switzerland and Norway Consumables yield Please refer to either the User's Manual Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount - Ricoh IM 7000 | User Guide - Page 365
Environmental Regulations Notes to users in the state of California (Notes to Users in USA) (mainly North America) Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate 363 - Ricoh IM 7000 | User Guide - Page 366
12. Legal and Contact Information Copyright Information about Installed Software Open source software is used in the machine and applications that can be downloaded from the Application Site. You can check their copyright information in the following settings or applications. • Some information - Ricoh IM 7000 | User Guide - Page 367
Guide) Adobe, Acrobat, PostScript, and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh - Ricoh IM 7000 | User Guide - Page 368
12. Legal and Contact Information Microsoft® Windows® 8.1 Microsoft® Windows® 8.1 Pro Microsoft® Windows® 8.1 Enterprise • The product names of Windows 10 are as follows: Microsoft® Windows® 10 Home Premium Microsoft® Windows® 10 Pro Microsoft® Windows® 10 Enterprise Microsoft® Windows® 10 Education - Ricoh IM 7000 | User Guide - Page 369
Trademarks (User Guide) Microsoft® Windows Server® 2019 Standard Microsoft® Windows Server® 2019 Essentials Wi-Fi® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance. Other product - Ricoh IM 7000 | User Guide - Page 370
MEMO 368 EN GB EN US EN AU D0D0-7156 - Ricoh IM 7000 | User Guide - Page 371
© 2020 - Ricoh IM 7000 | User Guide - Page 372
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 |
 |
For safe and correct use, be sure to read Safety Information before
using the machine.
For information not found in this manual,
see the online manuals available on our
web site (https://www.ricoh.com/).
Legal and Contact Information
Speciļ¬cations for The Machine
Troubleshooting
Adding Paper and Toner
Web Image Monitor
Document Server
Scan
Print
Fax
Copy
Getting Started
About This Manual
User Guide
Selected Version