Ricoh Pro 8100s User Guide

Ricoh Pro 8100s Manual

Ricoh Pro 8100s manual content summary:

  • Ricoh Pro 8100s | User Guide - Page 1
    User Guide Easy Search Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. For safe and correct use, be sure to read the Safety Information in "Read This
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    Guide to the Names and Functions of the Machine's Control Panel 1 234 5 6 7 8 occurs. You can also print these details. See "Checking Inquiry Using the User Tools", Maintenance and Specifications . 999[Paper Setting] key Specify settings for the paper tray. See Paper Settings . 1111[Counter]
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    1111[Language] key Press to change the language of the display. See "Changing the Display Language", Getting Started . 1111[Simple Screen] key Press to switch to the simple screen. See "Switching Screen Patterns", Getting Started . 1111[ # ] key (Enter key) Press to confirm values entered or items
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    Quick Reference Copy Guide Tips Paper Size Paper Size You can check the paper Auto Paper Select Selects a suitable size of paper automatically. How to make Copies... (Placing Originals, Paper Specifications and Adding Paper , Basic Copying) A Press the {Home} key on the bottom left of the control
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    the number of copy sets. C Place the originals, and then press the {Start} key. Staple and Punch can be done at the same time. Availability of finishing depends on your configuration. B onto designation sheets. Chapter references in this guide refer to the bundled OI CD; Copy/ Document Server .
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    Quick Reference Scanner Guide To use the scanner functions, several settings must be to Folder (SMB/FTP/NCP) C Scan Using WSD (Web Services on Devices) D Store to Hard Disk E Save to Memory Storage Device F Scan to Delivery Server G Scan via TWAIN Driver For details about C, E, F, and G, see Scan on
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    . B Press [Select Stored File]. C Specify the folder in which to save the stored files. The list of stored files is displayed. Chapter references in this guide refer to the bundled OI CD; Scan and Connecting the Machine/ System Settings .
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    TABLE OF CONTENTS How to Read the Manuals...6 Symbols Used in the Manuals...6 Model-Specific Information...7 Names of Major Features...8 1. Started Guide to Names and Functions of Components 23 Guide to Functions of the Attention Light...26 Guide to Functions of the Machine's Options 29 Guide to
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    Tray 64 Sort...65 Changing the Number of Sets...65 Storing Data in the Document Server...67 4. Print Quick Install...69 Displaying the Printer Driver Properties...70 Standard Printing...71 When Using the PCL 6 Printer Driver...71 Printing on Both Sides of Sheets...72 When Using the PCL 6 Printer
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    Envelopes Using the Printer Driver 75 Saving and Printing Shared Folder on a Computer Running Windows/Confirming a Computer's Information...80 Registering Destination...89 Entering an E-mail Address Manually...90 Basic Procedure for Storing Scan and Toner Loading Paper...101 Precautions for Loading Paper
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    Out 147 Disposing of Used Toner...148 Menu Items and Functions...149 9. Troubleshooting When a Status Icon Is Displayed...153 When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing 155 When the Machine Makes a Beeping Sound 157 When You Have Problems Operating the Machine 158 When
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    209 When the Address Book Is Updated...210 When Data Cannot Be Sent Due to a Problem with the Destination 211 When the Machine Cannot Be Operated Due to a Problem with the User Certificate 212 When Problems Occur While Logging In 213 When the User Lacks Privileges to Perform an Operation 214
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    How to Read the Manuals Symbols Used in the Manuals This manual uses the following read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of see page 7 "Model-Specific Information". 6
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    to. Read the label. CWW201 The following information is region-specific. Read the information under the symbol that corresponds to the region B model: • CODE XXXX -17, -57 • 208-240 V • Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model
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    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder ADF • LCIT RT5070 Large Capacity Tray (LCT) • LCIT RT5080 Wide Large Capacity
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    1. Easy Search You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server .
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    1. Easy Search Converting Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan . Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan . Storing scan files in a shared folder See "
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    to Do CAY062 Using the control panel to register destinations in the Address Book See "Registering a destination in the address book manually", Scan . Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program
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    the Initial Screen", Convenient Functions . Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print . Changing the initial settings of the printer driver to frequently-used printing settings See "Displaying the Printing Preferences Dialog Box", Print
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    What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. CWW101 • You can add shortcuts to often used programs or Web pages to the [Home]
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    such as tab stock and OHP transparencies. See "Copying onto Various Types of Paper", Copy/ Document Server . • The finisher allows you to sort, staple, and punch holes in your copies. See "Finishing", Copy/ Document Server . • The multi-folding unit allows you to fold your copies. See "Finishing
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    / Document Server . Printing Data Using Various Functions CWW103 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application. See "Printing a PDF File Directly", Print . • You can print or delete print
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    1. Easy Search • The perfect binder allows you to apply adhesive to the spine of gathered pages to bind them in a booklet. See "Perfect Binding", Print . • You can print files stored on a removable memory device and specify print conditions such as print quality and print size. See "Direct Printing
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    What You Can Do with This Machine Connecting Two Machines for Copying You can connect two machines together with copy connector. When you set up a copy job on one machine (the main machine), data is transferred to the other (the sub-machine) so that copies can be made on both machines simultaneously
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    server or send them to a folder in a computer on the same network. See "Basic Procedure for Delivering Files", Scan . • You can use Web Services on Devices (WSD) to send scan files to a client computer. See "Basic Operating Procedure of WSD Scanner (Push Type)", Scan . *1 The ScanRouter delivery
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    Do with This Machine CWW107 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A]. • This function can optically recognize characters in various languages and up to approximately 40,000 characters a page. • See "Embedding Text
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    Security Guide . Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server must set up and configure a Windows server to use the distributed scan management system. This system is supported by Windows Server 2008 R2 or later. •
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    What You Can Do with This Machine CWW110 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings. • See "Using
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    that the copy is unauthorized. • Using the copier function or the printer driver, you can embed text in the printed document for unauthorized copy prevention. such unauthorized copying. • For details, see the printer driver Help and Security Guide . • For details about this function in the copier
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    2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view 1 2 3 4 5 6 7 8 9
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    Place originals face down here. 4. Control panel See "Guide to the Names and Functions of the Machine's Control Panel". 5. Toner cartridge cover Open to change toner cartridges. 6. Front left cover Open to remove paper cover. For details, see "Dos and Don'ts", Maintenance and Specifications . 24
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    Front and right view Guide to Names and Functions of Components 1 2 1. Attention light See page 26 "Guide to Functions of the Attention Light". 2. ADF's extender Pull this extender to support large paper. CWW203 25
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    Protects users from electric shock. For details about checking the earth leakage breaker, see "Checking the Earth Leakage Breakers", Maintenance and Specifications . Guide to Functions of the Attention Light • Do not push or pull the attention light when installed to the machine. Doing so may
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    Guide to Names and Functions of Components CUV121 The attention light notifies service call message appears • Paper jam • Out of paper • Out of toner • Memory overflow Read the message on the display panel, and then take appropriate action. For details, see "When Messages Appear", Troubleshooting
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    2. Getting Started Lamp The top lamp flashes yellow. Status Warning (Example) • Toner has nearly run out. • Waste toner bottle is nearly full. Read the message on the display panel, and then take appropriate action. For details, see "When Messages Appear", Troubleshooting . 28
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    to Functions of the Machine's Options Guide to Functions of the Machine's External Options 2 1 3 4 5 6 7 8 9 10 11 12 CWW214 1. Booklet Finisher SR5060 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and
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    Wide LCT Holds up to 4,000 sheets of paper. You can load paper sizes up to SRA3 or 13 × 191/5. 8. Finisher SR5050 Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays: • Finisher upper tray • Finisher shift tray Copies can be punched if the optional punch unit
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    Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. 1. Press the [Language] key until the language you want to display appears. CWW225 31
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    2. Getting Started How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The programs or Web pages can be recalled
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    can add shortcuts to programs stored in copier or scanner mode, or Web pages registered in Favorites using the browser function. You can also review icons of functions and embedded software applications that you deleted from the [Home] screen. • Shortcuts to programs stored in Document Server mode
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    Using Web Image Monitor", Connecting the Machine/ System Settings . 2. Log in to Web Image Monitor as an administrator. For details, see Security Guide . 3. Point to [Device Management], and then click [Device Home Management]. 4. Click [Edit Icons]. 5. Point to [ Icon can be added.] of the position
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    3. Press [Edit Home]. 4. Press [Add Icon]. 5. Press the [Program] tab. How to Use the [Home] Screen 35
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    2. Getting Started 6. Make sure that [Copier Program] is selected. 7. Select the program you want to add. 8. Specify the position where [Blank] is displayed. 9. Press [OK]. 10. Press the [User Tools] key. • Press [ ] on the upper-right corner of the screen to check the position on the simple screen.
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    Registering Frequently Used Functions Registering Frequently Used Functions Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 50 programs • Document Server: 25 programs • Scanner: 25 programs The following settings
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    2. Getting Started 3. Press the [Program] key. CWW405 4. Press [Program]. 5. Press the program number you want to register. 6. Enter the program name. 7. Press [OK]. 8. Press [Exit]. • You can enter up to 40 characters for a program name. • When a specified program is registered as the default, its
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    Finisher]. Specify [Magazine] in [Dup./ Combine/ Series] and [Staple: Center] in [Output/ Customize Function/ Finisher]. Unified-size copy Specify [Mixed Sizes] and [Auto Reduce / Enlarge]. Effect You can save paper and toner. You can increase security awareness by printing "CONFIDENTIAL" and the
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    details such as "London branch: daily report" under [File Name]. You can scan documents efficiently. High compression PDF scan Select [Full Color: Text / Photo] in [Scan Settings] and [High Compression PDF] in [Send File Type / Name]. You can compress the data size of scanned documents, so that
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    [Edit]. You can skip this procedure to unify the size when reprinting scanned data. Digital signature scan In [Send File Type / Name], specify [PDF] in [File Type], and also specify [Digital Signature]. You can add a digital signature to an important document such as a contract, so that any
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    2. Getting Started • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended. 42
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    Turning On/Off the Power Turning On/Off the Power The main power switch is on the top left of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off
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    2. Getting Started 1. Open the main power switch cover, and then push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative. 44
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    Authentication Screen is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication Login Password, and User Code. For details about user authentication, see Security Guide . • User Code to enter on User Code Authentication is the numerical
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    using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set. • To prevent use of the machine by unauthorized persons, always log
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    Placing Originals Placing Originals on the Exposure Glass Placing Originals • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. • Do not lift the ADF forcefully. Otherwise, the cover of the ADF
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    2. Getting Started 21 1. Sensors CWW355 1. Adjust the original guide to the original size. 2. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top.  2 1. Limit mark 2. Original guide CWW356 48
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    3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original
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    3. Copy 6. Press the [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF. Follow the messages that appear on screen. 7. When the
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    Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is
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    3. Copy 1. Press [Auto Reduce / Enlarge]. 2. Select the paper size. 3. Place the originals, and then press the [Start] key. 52
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    Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-
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    3. Copy Original Placing originals Original Orientation Orientation Top to Top Copy 1. Press [Dup./ Combine/ Series]. Top to Bottom 2. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want
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    6. Select the original orientation. Duplex Copying 7. Press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper. • Top to Top CKN011 • Top to Bottom CKN012
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    3. Copy 2. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. 3. Select [Top to Top] or [Top to Bottom] for [Copy:]. 4. Press [OK]. 56
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    Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper,
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    3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side
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    2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. 1. Press [Dup./ Combine/ Series]. Combined Copying 2. Press [Combine]. 3. Select [1 Sided] or [2 Sided] for [Original:]. If you
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    3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2
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    3. Select [1 Sided] or [2 Sided] for [Original:]. Combined Copying 4. Press [Combine 2 Sides]. 5. Press [Orientation]. 6. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. 7. Select the number of originals to combine. 8. Press [OK]. 9. Select the paper
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    3. Copy Copying onto Custom Size Paper from the Multi Bypass Tray (Tray 7) Paper that has a horizontal length of 139.7-487.7 mm (5.50-19.20 inches) and a vertical length of 100.0-330.2 mm (3.94-13.00 inches) can be fed in from the multi bypass tray (Tray 7). Note however that the limitation on the
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    thickness and the sizes of envelopes that can be used, see page 118 "Recommended Paper Sizes and Types". For details about handling envelopes, supported envelope types, and how to load envelopes, see page 135 "Envelopes". • The Duplex function cannot be used with envelopes. If the Duplex function
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    3. Copy 4. Specify the envelope size, and then press [OK]. 5. Press [Special Paper]. 6. Select [Envelope], and then press [OK]. 7. Place the originals, and then press the [Start] key. Copying onto Envelopes from the Wide Large Capacity Tray Before using this function, specify the paper size and type
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    Sort Sort The machine assembles copies as sets in sequential order. Sort/Shift Sort Copies are assembled as sets in sequential order. To use Shift Sort, a finisher is required. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each set or job. CKN018 1.
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    3. Copy 2. Enter the number of copy sets with the number keys. 3. Press [Continue]. Copying starts again. 66
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    Storing Data in the Document Server Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the
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    3. Copy 68
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    permission is required to install the drivers. Log on as an Administrators group member. 1. Quit all applications. (Do not close this manual.) 2. Insert the provided CD it by following the instructions that appear. 12. Click [Exit] in the first window of the installer, and then take out the CD-ROM
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    Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change
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    the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list, select the printer you want to use. 3. Click [Preferences
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    , Ivory, Orange, Pink, Red, Gray, Bond, Cardstock, Coated (Glossy), Coated (Matted) When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list, select the printer you want to use. 3. Click
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    to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list, select the printer you want to use. 3. Click
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    4. Print 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left 74
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    Select the paper tray in which the envelopes are loaded. 4. Press [Manual Paper Settings]. 5. Press [Envelope] in the "Paper Type" area, and Envelopes Using the Printer Driver When using the PCL 6 printer driver 1. Click the WordPad menu button in the upper left corner of the window, and then click
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    4. Print 5. In the "Input Tray:" list, select the paper tray where the envelopes are loaded. 6. In the "Paper Type:" list, select [Envelope]. 7. Change any other print settings if necessary. 8. Click [OK]. 9. Start printing from the application's [Print] dialog box. 76
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    print them as necessary. • Applications with their own drivers, such as PageMaker, do not support this function. • Do not cancel the file transfer less than the number described in the specification. 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2.
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    4. Print 8. If the folder is protected by a password, enter the password in the "Folder Password:" box. 9. Click [OK]. 10. Change any other print settings if necessary. 11. Click [OK]. 12. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document
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    5. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, refer to "Preparation for Sending by Scan to Folder", Scan
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    be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], [Full Color: Text / Photo] in the [Original folder on a computer running Windows, and how to confirm the computer's information. In these examples, Windows 7 Ultimate is the operating
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    security risk, so we recommend that you give access rights only to specific users. Use the following procedure to remove "Everyone" and specify user grant access to, and then click [OK]. 11. In the [Select Users or Groups] window, click [OK]. 12. In the [Groups or user names:] list, select a group
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    click [Edit...]. 3. Click [Add...]. 4. In the [Select Users or Groups] window, click [Advanced...]. 5. Specify one or more object types, select a location, access to, and then click [OK]. 7. In the [Select Users or Groups] window, click [OK]. 8. In the [Groups or user names:] list, select a group
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    Basic Procedure When Using Scan to Folder 8. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]:
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    that [SMB] is selected. 18. Press [Change] or [Browse Network], and then specify the folder. To specify a folder, you can either enter the path manually or locate the folder by browsing the network. 19. Press [Connection Test] to check the path is set correctly. 20. Press [Exit]. If the connection
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    Basic Procedure When Using Scan to Folder If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.0.191", and the folder name is "Share", the path will be \\
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    appears. 7. Press [Yes]. 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools] key. Entering the Path to the Destination Manually 1. Press [Manual Entry]. 2. Press [SMB]. 3. Press [Manual Entry] on the right side of the path field. 4. Enter the path for the folder. In the following example path
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    Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by Email 1. Press the [Home] key on the lower left of the control panel, and press the [Scanner] icon on the [Home] screen. CWW220 2. Make sure that no previous settings remain. If a previous setting remains,
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    : Text / Photo] in the [Original Type] tab, and then press [OK]. • Press [Original Feed Type], [2 Sided Original], and then press [OK]. • Press [PDF] under [Send File Type / Name], and then press [OK]. 6. Specify the destination. You can specify multiple destinations. 7. To specify the e-mail sender
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    Basic Procedure for Sending Scan Files by E-mail • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. 9. Press [E-mail]. 10. Press [Change] under "E-mail Address".
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    5. Scan 5. Press [E-mail]. 6. Press [Change] under "E-mail Address". 7. Press [Delete All], and then press [OK]. 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools] key. Entering an E-mail Address Manually 1. Press [Manual Entry]. 2. Enter the e-mail address. 3. Press [OK]. 90
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    Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network using DeskTopBinder. We recommend that you protect stored files from
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    5. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password
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    file is created for each single page and the number of files sent is the same as the number of pages scanned. • Multi-page: [TIFF], [PDF] If you select a multi-page file type when scan multiple originals, scanned pages are combined and sent as a single file. Selectable file types differ depending
  • Ricoh Pro 8100s | User Guide - Page 102
    5. Scan Specifying Scan Settings 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK]. 94
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    6. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. • A
  • Ricoh Pro 8100s | User Guide - Page 104
    press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. 7. Press [File Name]. 8. Enter a file name, and then press [OK]. 9. Press [Password]. 10. Enter a password with the number
  • Ricoh Pro 8100s | User Guide - Page 105
    Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Output/ Finisher] ([Output], [Finisher], [Folding Unit], [Perfect Binding]) • [Stamp] ([
  • Ricoh Pro 8100s | User Guide - Page 106
    6. Document Server 98
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    7. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top
  • Ricoh Pro 8100s | User Guide - Page 108
    7. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Displays the
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    8. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading
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    8. Adding Paper and Toner 1. Loosen the stack by riffling the sheets. CVA068 2. Holding its shorter ends, flex the stack back and forth to create space between the sheets. Repeat this several times. CVA069 CVA070 102
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    want to print on 81/2 × 11 representative. from Tray 1, contact your service (mainly North America) Tray 1 can hold 81/2 × 11 paper only. If you want to print on A4 from Tray 1, contact your service representative. • When paper loaded in the right side of Tray 1 runs
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    8. Adding Paper and Toner 2. Square the paper and load it print side down. Do not stack paper over the limit mark. • Whole tray pulled out CWW302 • Left half of
  • Ricoh Pro 8100s | User Guide - Page 113
    2 and 3 by adjusting the positions of side fences and end fence. For details, see "Changing the Paper Size in Trays 2 and 3", Paper Specifications and Adding Paper . Loading Paper into the Multi Bypass Tray (Tray 7) Use the multi bypass tray (Tray 7) to use OHP transparencies, translucent paper
  • Ricoh Pro 8100s | User Guide - Page 114
    8. Adding Paper and Toner • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For
  • Ricoh Pro 8100s | User Guide - Page 115
    Pull the extender out when loading A4 , 81/2 × 11 or larger sheets in the multi bypass tray (Tray 7). • Letterhead paper must be loaded in a specific orientation. For details, see page 114 "Loading Orientation-fixed Paper or Two-sided Paper". • You can load envelopes into the multi bypass tray (Tray
  • Ricoh Pro 8100s | User Guide - Page 116
    8. Adding Paper and Toner Loading tab stock into the multi bypass tray (Tray 7) and Tray 6. (mainly Europe) Tray 6 can hold A4 paper only. If you want to print on A5 from Tray 6, contact your service representative. , B5 JIS , 81/2 × 11 , or 51/2 × 81/2 (mainly North America) Tray 6 can hold 81/2
  • Ricoh Pro 8100s | User Guide - Page 117
    and Tray 5 by adjusting the positions of side fence and end fence. For details, see "Changing the Paper Size in the Large Capacity Tray", Paper Specifications and Adding Paper . Loading Paper into the Wide Large Capacity Tray The Wide LCT is identified as Tray 4, Tray 5, and Tray 6. • Check that the
  • Ricoh Pro 8100s | User Guide - Page 118
    8. Adding Paper and Toner 1. Check that paper in the paper tray is not being used, fences and end fence. For details, see "Changing the Paper Size in the Wide Large Capacity Tray", Paper Specifications and Adding Paper . • You can load envelopes in the wide LCT. When loading envelopes, place them
  • Ricoh Pro 8100s | User Guide - Page 119
    using the booklet finisher, load sheets print side down. • Load paper in the interposer in the same orientation as paper in the paper tray. • The staple position or punch hole position will be on the left side of the paper, when you are facing the machine. • When loading paper larger than
  • Ricoh Pro 8100s | User Guide - Page 120
    8. Adding Paper and Toner Interposer ADF Loading Cover Sheets into the Interposer of the Perfect Binder • The length/size of cover sheets depends on the thickness of the spine. •
  • Ricoh Pro 8100s | User Guide - Page 121
    Loading Paper 2 2 1 3 CWW369 1. Length of book block sheet 2. Thickness of spine 3. Length of cover sheet Orientation and binding position of covers and originals This section explains the orientation and binding positions of covers and originals. Place covers and originals in the orientation
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    8. Adding Paper and Toner 1. While lightly pinching the side fence, align it with the paper size to be loaded. CWW323 2. Load paper face up and neatly stacked. Do not
  • Ricoh Pro 8100s | User Guide - Page 123
    Loading Paper Settings for the User Tools • Copier mode Specify [Yes] for [Letterhead Setting] in [Input / Output] under the Copier / Document Server Features menu, and then place the original and paper as shown below. • Printer mode Specify [Auto Detect] or [On (Always)] for [Letterhead Setting]
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    8. Adding Paper and Toner Original orientation Exposure glass ADF Unreadable orientation • Copy • Scanner • Paper orientation • Copier mode Copy side One-sided Tray 1 Trays 2-3 Multi bypass LCT tray (Tray 7) or
  • Ricoh Pro 8100s | User Guide - Page 125
    To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings. • If a print job is changed partway through printing from one-sided to two-sided printing, onesided output after the first copy may
  • Ricoh Pro 8100s | User Guide - Page 126
    Toner Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple × 2 A4 *1 To load paper any of the sizes specified above, contact your service representative. 118
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    Recommended Paper Trays 2 and 3 Paper type and weight 52.3-256.0g/m2 (14.0 lb. Bond-141.0 lb. Index) Paper Weight 1-Paper Weight 6 52.3-256.0g/m2 (14.0 lb. Bond-141.0 lb. Index) Paper Weight 1-Paper Weight 6 52.3-256.0g/m2 (14.0 lb. Bond-141.0 lb. Index) Paper Weight 1-Paper Weight 6 Paper size
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    8. Adding Paper and Toner Multi bypass tray (Tray 7) Paper type and weight 52.3-216.0 g/m2 (14.0 lb. Bond-79.9 lb. Cover) Paper Weight 1-Paper Weight 5 Paper size Paper sizes
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    Recommended Paper Paper type and weight 52.3-216.0 g/m2 (14.0 lb. Bond-79.9 lb. Cover) Paper Weight 1-Paper Weight 5 Paper size *1 Paper capacity 500 sheets B5 JIS , B6 JIS , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 10 , 71/4 × 101/2 , 51/2 × 81/2 , 8K , 16K , 11 × 15 , 11
  • Ricoh Pro 8100s | User Guide - Page 130
    8. Adding Paper and Toner Paper type and weight Translucent paper Paper size A3 , A4 , B4 JIS , B5 JIS Paper capacity *5 OHP transparencies Tab stock*6 Envelopes A4 , 81/2 × 11 A4 ,
  • Ricoh Pro 8100s | User Guide - Page 131
    transparencies A4 , A5 81/2 , B5 JIS , 51/2 × A4 , B5 JIS *2 A4 , 81/2 × 11 *2 *1 To load paper any of the sizes specified above, contact your service representative. *2 Do not stack paper over the limit mark. The maximum number of sheets you can set at once depends on the paper's thickness
  • Ricoh Pro 8100s | User Guide - Page 132
    8. Adding Paper and Toner Wide LCT (Trays 4 and 6) Paper type and weight 52.3-256.0 g/m2 (14.0 lb. Bond-141.0 lb. Index) Paper Weight 1-Paper Weight 6 Paper size Paper sizes
  • Ricoh Pro 8100s | User Guide - Page 133
    Recommended Paper Paper type and weight 52.3-256.0 g/m2 (14.0 lb. Bond-141.0 lb. Index) Paper Weight 1-Paper Weight 6 Paper size Select the paper size using the Tray Paper Settings menu: Paper capacity 1,000 sheets A6 *1, B5 JIS , B6 JIS *1, 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 ×
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    8. Adding Paper and Toner Paper type and weight OHP transparencies Tab stock*3 Envelopes Paper size A4 , 81/2 × 11 A4 , 81/2 × 11 Vertical: 100.0-330.2 mm*1 Horizontal: 139.7-487.7 mm
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    Recommended Paper Paper type and weight 40.0-300.0 g/m2 (10.7 lb. Bond-165.0 lb. Index) Paper Weight 0-Paper Weight 7 Paper size Paper capacity Select the paper size using the 2,000 sheets Tray Paper Settings menu: A6 *1, B5 JIS , B6 JIS *1, 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4
  • Ricoh Pro 8100s | User Guide - Page 136
    8. Adding Paper and Toner Paper type and weight 40.0-300.0 g/m2 (10.7 lb. Bond-165.0 lb. Index) Paper Weight 0-Paper Weight 7 Paper size Custom size: Paper capacity 2,000 sheets
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    Recommended Paper Interposer Paper type and weight 64.0-216.0 g/m2 (17.1 lb. Bond-79.9 lb. Cover) Paper Weight 2-Paper Weight 5 Paper size Paper sizes that can be detected automatically: Paper capacity 220 sheets × 2 A3 , A4 , A5 , B4 JIS , B5 JIS , 11 × 17 , 81/2 × 11 , 8 × 13 , 51/2 × 81/2 ,
  • Ricoh Pro 8100s | User Guide - Page 138
    8. Adding Paper and Toner Paper type and weight 64.0-216.0 g/m2 (17.1 lb. Bond-79.9 lb. Cover) Paper Weight 2-Paper Weight 5 Paper size Select the paper size using the
  • Ricoh Pro 8100s | User Guide - Page 139
    Recommended Paper Interposer of the perfect binder Paper type and weight 90.0-300.0 g/m2 (24.1 lb. Bond-165.0 lb. Index) Paper Weight 3-Paper Weight 7 Paper size Paper sizes that can be detected automatically: A3 , 8K , 13 × 19 Paper capacity 200 sheets (or up to 24 mm in height) × 2 90.0-300.0
  • Ricoh Pro 8100s | User Guide - Page 140
    8. Adding Paper and Toner Paper thickness Paper thickness*1 Paper Weight 0*2 Paper Weight 1*2 Paper Weight 2 paper or OHP transparencies, may produce noise when delivered. This noise does not indicate a problem and print quality is unaffected. • The paper capacity described in the tables above is
  • Ricoh Pro 8100s | User Guide - Page 141
    Recommended Paper of the paper, the machine may not detect a multi-sheet feed correctly. For details about Adjustment Settings for Operators, see "Adjustment Settings for Operators", Paper Settings . • Flatten out curled sheets before loading them. • The Adjust Paper Curl function might not be able
  • Ricoh Pro 8100s | User Guide - Page 142
    and Toner • paper or NCR paper from the Wide LCT for the first time, contact your service representative. • To load coated paper into the wide LCT, you must specify can occur when printing on thick smooth paper. To prevent such problems, be sure to fan smooth paper thoroughly before loading them. If
  • Ricoh Pro 8100s | User Guide - Page 143
    Recommended Paper Direction of paper grain Paper 64.0 g/m2 (17.1 lb. Bond) or less Paper heavier than 64.0 g/m2 (17.1 lb. Bond) • Select [Paper Weight 5], [Paper Weight 6], or [Paper Weight 7] as the paper thickness for the tray in [Tray Paper Settings]. • Even if thick paper is loaded as
  • Ricoh Pro 8100s | User Guide - Page 144
    8. Adding Paper and Toner CDL070 If you are copying onto side-opening envelopes in the orientation, flaps must be at the right side of the wide LCT or multi
  • Ricoh Pro 8100s | User Guide - Page 145
    • Be sure to specify the size of the envelope and flap size in [Tray Paper Settings]. For details, see "Changing to a Custom Paper Size", Paper Specifications and Adding Paper . • When using envelopes, set [Paper Weight] in [Tray Paper Settings] to the same value as two sheets of the paper used for
  • Ricoh Pro 8100s | User Guide - Page 146
    8. Adding Paper and Toner Registering a Custom Paper You can register up to 100 custom papers. Check the product name, size, and type of your paper before registering it. Check
  • Ricoh Pro 8100s | User Guide - Page 147
    coated, Envelope, Transparency, and Translucent. Each type is divided into several categories according to weight. • Manually specifying a paper's type and weight You can register a custom paper by manually specifying its type and weight. Selecting the paper's type from the paper library You can
  • Ricoh Pro 8100s | User Guide - Page 148
    8. Adding Paper and Toner The selectable paper types are as follows: Plain, Gloss coated, Matte coated, Envelope, Transparency, and Translucent. 1. Press the [Paper Setting] key. CWY003 2. Press [Edit Custom
  • Ricoh Pro 8100s | User Guide - Page 149
    Manually specifying a paper's type and weight 1. Press the [Paper Setting] key. Registering a Custom Paper CWY003 2. Press [Edit Custom Paper]. 3. Select a number that is [ Not Programd.]. Press [
  • Ricoh Pro 8100s | User Guide - Page 150
    8. Adding Paper and Toner 12. Specify other items, such as [Coated Paper Type], [Paper Color], [Prepunched or Not], [Apply Duplex], and [Apply Auto Paper Select] as necessary. If you
  • Ricoh Pro 8100s | User Guide - Page 151
    1. Press the [Paper Setting] key. Registering a Custom Paper CWY003 2. Press [Edit Custom Paper]. 3. Select a number that is [ Not Programd.]. Press [ Previous] or [ Next] to scroll through the list. 4. Press [Use Another Custom Paper's Settings]. 5. Select the custom paper whose settings you
  • Ricoh Pro 8100s | User Guide - Page 152
    8. Adding Paper and Toner • For details about custom paper settings, see "Custom Paper Settings", Paper Settings . • For details about [Advanced Settings], contact your machine administrator. 144
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    resulting in dirtying of skin, clothing, and floor, and accidental ingestion. • Store toner (new or used), toner containers, and components that have been in contact with toner out of reach of children. • If toner or used toner is inhaled, gargle with plenty of water and move into a fresh air
  • Ricoh Pro 8100s | User Guide - Page 154
    with your skin, wash the affected area thoroughly with soap and water. • When replacing a toner or waste toner container or consumables with toner, make sure that the toner does not splatter. Put the waste consumables in a bag after they are removed. For consumables with a lid, make sure that
  • Ricoh Pro 8100s | User Guide - Page 155
    about how to check contact number where you can order supplies, see "Inquiry", Maintenance and Specifications . • Do not remove the outer cap of the toner cartridge before shaking it. Wait until you install the toner cartridge before removing the cap. • Do not remove the inner cap. • If you cannot
  • Ricoh Pro 8100s | User Guide - Page 156
    container when you dispose of it. (mainly Europe) If you want to discard your used toner container, please contact your local sales office. If you discard it by yourself, treat it as general plastic waste material. (mainly North America) Please see our local company website for information on the
  • Ricoh Pro 8100s | User Guide - Page 157
    ", Paper Settings . No. Item 0202 Adjust Image Density 0208 Avoid Ppr Trnsf Shock Jitter: Feed Interval Adj Description Execute image density control manually. Adjust the interval at which paper is fed from the paper tray when printing consecutive sheets of paper. Machine: Paper Feed/ Output
  • Ricoh Pro 8100s | User Guide - Page 158
    8. Adding Paper and Toner No. Item 0304 Skew Detection 0310 Adjust Paper Curl Description Specify Paper Settings . No. Item Description 0601 Adjust Staple Position for Booklet Adjust the horizontal position of the booklet staples when using Booklet Finisher SR5060. 0602 Adjust Folding
  • Ricoh Pro 8100s | User Guide - Page 159
    Menu Items and Functions No. Item 0701 Half Fold Position (Multisheet Fold) 0702 Letter Fold-out Position 1 (Multi-sheet Fold) 0703 Letter Fold-out Position 2 (Multi-sheet Fold) 0704 Letter Fold-in Position 1 (Multi-sheet Fold) 0705 Letter Fold-in Position 2 (Multi-sheet Fold) Description
  • Ricoh Pro 8100s | User Guide - Page 160
    8. Adding Paper and Toner 152
  • Ricoh Pro 8100s | User Guide - Page 161
    ", Maintenance and Specifications . Appears when the waste toner bottle is full. Contact your service representative. Appears when the hole punch receptacle is full. For details about removing punch waste, see "Removing Punch Waste", Troubleshooting . Appears when the waste staple receptacle is full
  • Ricoh Pro 8100s | User Guide - Page 162
    9. Troubleshooting Status icons : Service Call icon : Open Cover icon Status Appears when the machine is malfunctioning or requires maintenance. Appears when one or more covers of the machine are open. 154
  • Ricoh Pro 8100s | User Guide - Page 163
    take the appropriate action. For details about how to resolve the problems described in error messages, see "When Messages Appear", Troubleshooting . 3. Messages Displays a message that indicates the status of the in the function or machine. This icon may also appear if the toner is running low. 155
  • Ricoh Pro 8100s | User Guide - Page 164
    Troubleshooting The following table explains problems that cause the indicator lamp for the [Check Status] key to light or flash. Problems loading paper, see "Loading Paper", Paper Specifications and Adding Paper . Press [Check] in problem as described here, contact your service representative. 156
  • Ricoh Pro 8100s | User Guide - Page 165
    been left on the exposure glass or paper tray is empty. Strong alert The machine requires user attention because paper has jammed, the toner needs replenishing, or other problems have occurred. • Users cannot mute the machine's beep alerts. When the machine beeps to alert users of a paper jam or
  • Ricoh Pro 8100s | User Guide - Page 166
    9. Troubleshooting When You Have Problems Operating the Machine Problems The machine does not turn on. AC power switch. For details about the AC power switch, see "General Requirements", Maintenance and Specifications . Wait a little longer. Wait a little longer. Before you press the [Energy Saver]
  • Ricoh Pro 8100s | User Guide - Page 167
    Problems Operating the Machine Problems screen appears. Basic Authentication, Windows Authentication, LDAP Authentication or about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . An error message remains displayed even if the indicated Specifications and Adding Paper . 159
  • Ricoh Pro 8100s | User Guide - Page 168
    Troubleshooting Problems Misfeeds occur frequently. Misfeeds occur frequently. Causes Using curled paper often causes misfeeds, soiled paper edges, or slipped positions while performing staple about recommended paper, see "Recommended Paper", Paper Specifications and Adding Paper . • Lay cut paper
  • Ricoh Pro 8100s | User Guide - Page 169
    Size That Is Not Automatically Detected", Paper Specifications and Adding Paper . • Remove the misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . • Do not place anything on the finisher tray. Set the staple cartridge properly. For details about how
  • Ricoh Pro 8100s | User Guide - Page 170
    9. Troubleshooting Problems Causes Solutions Misfeeds occur when printing to The envelopes time and print them individually. For details about how to load envelopes, see "Envelopes", Paper Specifications and Adding Paper . When printing to envelopes, the envelopes may be fed in together, or the
  • Ricoh Pro 8100s | User Guide - Page 171
    When You Have Problems Operating the Machine Problems Causes Solutions Cannot print will be canceled. • For details about specifying [Print Volum. Use Limit.], see Security Guide . • To view the status of a print job, see [Print Job History]. In Executed Simultaneously", Troubleshooting . 163
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    Troubleshooting Problems Contact the machine administrator or your service representative. Fold Problems Causes Solutions Wrinkling occurs when Gate fold support tray is not set. Set the Z-fold support tray for finisher or multi-folding unit. For details about how to add the Zfold support
  • Ricoh Pro 8100s | User Guide - Page 173
    cannot make copies as you want because of the paper type, paper size, or paper capacity problems, use the recommended paper. For details about recommended paper, see page 118 "Recommended Paper". performed. For details about function compatibility, see "Function Compatibility", Troubleshooting . 165
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    Troubleshooting about locked files, see original. Security Guide . The original placed on the exposure glass the size of the original, specify the size manually - do not use Auto Paper Select mode or Sizes Detectable with Auto Paper Select", Paper Specifications and Adding Paper . • Place the
  • Ricoh Pro 8100s | User Guide - Page 175
    paper sizes, see "Specifications for Punch Unit", Maintenance and Specifications . "Cannot staple paper of this size." The Staple function cannot be about how to check the number of copies available per user, see Security Guide . "Exceeded the maximum number of multi-sheet fold. Printing will be
  • Ricoh Pro 8100s | User Guide - Page 176
    9. Troubleshooting Messages Causes Solutions "Exceeded max. No. of sheets possible for Ring Binding." The number of sheets per set exceeds the limit for Ring Binding. Check the maximum number of sheets that can be ring bound. For details about the limit for Ring Binding, see "Specifications
  • Ricoh Pro 8100s | User Guide - Page 177
    number of sheets. • Specify the proper number of sheets. For details about the proper number of sheets, see "Specifications for Perfect Binder", Maintenance and Specifications . "Contains incorrect setting(s) for Perfect Binding." Perfect Binding cannot be used with the paper size that you have
  • Ricoh Pro 8100s | User Guide - Page 178
    Finisher SR5060", Maintenance and Specifications . An attempt was made to edit For details about locked folders, see or use a locked folder. Security Guide . • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For
  • Ricoh Pro 8100s | User Guide - Page 179
    need to be replaced. • Follow the instructions displayed. For details about adding toner, see "Adding Toner", Maintenance and Specifications . For details about jammed paper or jammed staples, see "Removing Jammed Paper" or "Removing Jammed Staples", Troubleshooting . • If the sub-machine's display
  • Ricoh Pro 8100s | User Guide - Page 180
    9. Troubleshooting Messages "The Designation Sheet n setting(s) of sub-machine is different from main machine." ("n" in the message represents a changeable number.) "The Slip Sheet setting(s) of the
  • Ricoh Pro 8100s | User Guide - Page 181
    error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When Using the Printer "Specifications for Ring Binder", Maintenance and Specifications . Turn off the power, and then back on again. If the message appears again, contact your service
  • Ricoh Pro 8100s | User Guide - Page 182
    Troubleshooting Messages Causes Solutions "Hardware Problem , contact your service representative. "Hardware Problem: Wireless Card" driver into the input tray. For details about how to change the paper size, see "Changing the Paper Size", Paper Specifications and Adding Paper . "Paper in staple
  • Ricoh Pro 8100s | User Guide - Page 183
    , and then load paper of the size selected in the printer driver into the input tray. For details about how to change the paper size, see "Changing the Paper Size", Paper Specifications and Adding Paper . • Select the tray manually to continue printing, or cancel a print job. For details about how
  • Ricoh Pro 8100s | User Guide - Page 184
    9. Troubleshooting Messages Causes Solutions "Perfect Binding is Specifications for Perfect Binder", Maintenance and Specifications . "Printer font error." An error has occurred in the font Contact your service settings. representative. "Problems with the wireless card. Please call service
  • Ricoh Pro 8100s | User Guide - Page 185
    Messages Displayed When Using the Printer Function When using direct print from a memory storage device Messages "Exceeded the limit value for total data size of the selected files. Cannot select more files." "Unable to access the specified memory storage device." Causes Solutions • The size of
  • Ricoh Pro 8100s | User Guide - Page 186
    9. Troubleshooting When print jobs are canceled Messages Causes Solutions "91: Error" store a file in the Document Server when the [Unauthorized Copy Prevention] was specified. On the printer driver, select a job type other than [Document Server] in "Job Type:" or deselect [Unauthorized Copy
  • Ricoh Pro 8100s | User Guide - Page 187
    appears again, contact your service representative. "Exceeded the maximum Use Limit., see Security Guide . "Exceeded the maximum "Specifications for Multi-Folding Unit", Maintenance and Specifications driver. Check if the computer is working correctly. "The selected paper size is not supported
  • Ricoh Pro 8100s | User Guide - Page 188
    Troubleshooting When there is a problem incorrect." The Classification Code is not supported with the printer driver. Select [Optional] for "Classification For details about proper paper sizes, see "Specifications for the Main Unit", Maintenance and Specifications . • Change the setting for "Apply
  • Ricoh Pro 8100s | User Guide - Page 189
    was exceeded. Specify fewer sheets. For details about the maximum number of multi-sheet folds (Half Fold), see "Specifications for Multi-Folding Unit", Maintenance and Specifications . "Output tray has been changed." The output tray was changed because the paper size of the specified output tray
  • Ricoh Pro 8100s | User Guide - Page 190
    9. Troubleshooting Messages "Print overrun." "Punch has been cancelled." "Ring Binding is not available with the settings." "Staple has been cancelled." Causes Solutions Images were discarded while printing. PCL 6 Select a lower resolution on the printer driver. For details about how to change
  • Ricoh Pro 8100s | User Guide - Page 191
    ." Server function. • For details about using Document Server function, contact your administrator. • For details about how to set permissions, see Security Guide . "Exceeded max. capacity of Document Server. Cannot store." The hard disk became full after a file was stored. • Delete some of the
  • Ricoh Pro 8100s | User Guide - Page 192
    Troubleshooting Messages that can be used. For details about locked folders, see Security Guide . When there is not enough free hard disk space Messages is full." Causes Solutions When printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms has been exceeded.
  • Ricoh Pro 8100s | User Guide - Page 193
    for image processing. sent to the machine. When there is a problem with a parameter Messages "86: Error" Causes Parameters of the control authentication or Windows Authentication. Check the status of the server. "Printing privileges have not been set for this document." The PDF document you
  • Ricoh Pro 8100s | User Guide - Page 194
    9. Troubleshooting Messages "You do not have a privilege to use this Guide . When other errors occur Messages "98: Error" Causes The machine could not access the hard disk correctly. Solutions Turn off the power, and then back on again. If the message appears frequently, contact your service
  • Ricoh Pro 8100s | User Guide - Page 195
    's memory size is set correctly in the printer driver. • Check that the printer driver is the most up-todate version available. "Compressed was malfunctioning. Contact your service representative. "Error has occurred." A syntax error, etc., occurred. Check that the PDF file is valid. "Exceeded
  • Ricoh Pro 8100s | User Guide - Page 196
    representative. PDF file does not print out because the capacity of the file system is full. • Delete all unnecessary files from the hard disk. • Decrease the file size sent to the machine. There is a problem with the multi-folding unit. Contact your service representative. An input buffer
  • Ricoh Pro 8100s | User Guide - Page 197
    to change the resolution setting, see the printer driver Help. A memory allocation error occurred. Turn off the power, and then back on again. If the message appears again, replace the RAM. For details about replacing the RAM, contact your service representative. The specified paper type name Re
  • Ricoh Pro 8100s | User Guide - Page 198
    9. Troubleshooting Messages Displayed When Using the Scanner Function Messages Displayed on the Control Panel When Using the Scanner Function This section describes likely causes of and
  • Ricoh Pro 8100s | User Guide - Page 199
    DSM destination WSD destinations and DSM destinations cannot be registered to the program because they cannot be registered in the address book. For manually entered and delivery server destinations, register the destinations in the address book, and then try to register them to the program again
  • Ricoh Pro 8100s | User Guide - Page 200
    9. Troubleshooting Messages Causes Solutions "The entered file name contains invalid character(s). details about how to set permissions, see Security Guide . "The program is recalled. Cannot recall the as blank. No file was created." Causes No PDF file was created because all the pages of the
  • Ricoh Pro 8100s | User Guide - Page 201
    Messages Displayed When Using the Scanner Function Messages Causes Solutions "Check original's orientation." Documents may sometimes not be scanned depending on a combination of items such as the specified scaling factor and document size. Change the orientation of the original, and then try
  • Ricoh Pro 8100s | User Guide - Page 202
    9. Troubleshooting Messages "Not all of the image will be scanned." Causes If the scaling factor specified in "Specify Reproduction Ratio" is too large, part of the
  • Ricoh Pro 8100s | User Guide - Page 203
    Messages Displayed When Using the Scanner Function When documents cannot be scanned because the memory is full Messages Causes Solutions "Memory is full. Cannot scan. The scanned data will be deleted." Because of insufficient hard disk space, the first page could not be scanned. • Wait for a
  • Ricoh Pro 8100s | User Guide - Page 204
    9. Troubleshooting When data transmission fails Messages Causes Solutions "Authentication with the destination has failed. Check settings. To check the current status, press [Scanned Files Status]." The
  • Ricoh Pro 8100s | User Guide - Page 205
    Messages Displayed When Using the Scanner Function When data cannot be sent because a currently used file is selected Messages Causes Solutions "Selected file is currently in use. File name cannot be changed." You cannot change the name of a file whose status is "Waiting..." or that is being
  • Ricoh Pro 8100s | User Guide - Page 206
    9. Troubleshooting Messages Causes Solutions "Exceeded max. page capacity per file. Press [ about how to enable (Scanner) protocol is disabled. or disable the WSD protocol, see Security Guide . "Cannot start scanning because Scan Profile is not set on the communication was failed." client
  • Ricoh Pro 8100s | User Guide - Page 207
    Messages Displayed When Using the Scanner Function Messages "Could not send the data because the PC timed out before it was sent." Causes A time out occurred when using WSD Scanner. Time outs occur when too much time passes between scanning an original and sending its data. The followings are
  • Ricoh Pro 8100s | User Guide - Page 208
    9. Troubleshooting Messages Causes Solutions "Cannot write on the memory storage device. Check the memory storage device solutions for the main error messages displayed on the client computer when using the TWAIN driver. If a message not described here appears, act according to the message. 200
  • Ricoh Pro 8100s | User Guide - Page 209
    encryption key, and then enter them correctly. For details about login user name, login password, and driver encryption key, see Security Guide . "Authentication succeeded. However, the access privileges for scanner function has been denied." The logged in user name does not have permission for
  • Ricoh Pro 8100s | User Guide - Page 210
    Troubleshooting Messages "Clear Misfeed(s) in ADF." Causes A paper misfeed has occurred inside the ADF. "Error has occurred in the scanner driver." An error has occurred in the driver see "Removing Jammed Paper", Troubleshooting . • When a misfeed recognized correctly by Windows. • Check whether
  • Ricoh Pro 8100s | User Guide - Page 211
    insufficient. scanning area." • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following causes: • Scanning cannot be performed if large values are set for brightness when using halftone or
  • Ricoh Pro 8100s | User Guide - Page 212
    Troubleshooting For details about firewall, see Windows Help. "No response from the [Stop] key. Follow the instructions in the message that appears and exit scanner function Contact your service specified device." cannot be use. When there is a problem connecting to the scanner Messages Causes
  • Ricoh Pro 8100s | User Guide - Page 213
    that the previously used scanner is connected to the network correctly. • Cancel the personal firewall of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol. For details about how to
  • Ricoh Pro 8100s | User Guide - Page 214
    9. Troubleshooting Messages "Scanner is not available. Check the scanner connection status Network Connection Tool. For the WIA driver, check the [Network Connection] tab in the properties. • Use Web Image Monitor to set "LLMNR" of "IPv6" to [Active]. • In Windows XP, IPv6 address cannot be obtained
  • Ricoh Pro 8100s | User Guide - Page 215
    , turn on the power again. If the message appears again, contact your service representative. "Clean the scanning glass. (Located next to the exposure glass.)" The scanning glass or guide plate of the ADF is dirty. Clean them. See "Maintaining Your Machine", Maintenance and Specifications . 207
  • Ricoh Pro 8100s | User Guide - Page 216
    9. Troubleshooting Messages "Following output tray is full. Remove paper." Causes The output tray is full. "Internal cooling fan is active." Large print runs will cause the
  • Ricoh Pro 8100s | User Guide - Page 217
    There Is a Problem Scanning or Storing [Exit], and then press the [Stop] key. Follow the instructions in the message that appears and exit the function that is running Edited Messages "The image data size is not valid. See the manual for required data." Causes Solutions The image data size is not
  • Ricoh Pro 8100s | User Guide - Page 218
    9. Troubleshooting Messages Causes "The format of the image data is not valid. See the manual for required data." The file format of the shortcut image to be added is not supported. Solutions The file format of shortcut images to be added must be PNG. Specify the image again. When the Address
  • Ricoh Pro 8100s | User Guide - Page 219
    list in the delivery server was updated. Specify the destination or sender's name again. When Data Cannot Be Sent Due to a Problem with the Destination Messages Causes Solutions "Some invalid destination(s) contained. Do you want to select only valid destination(s)?" The specified group
  • Ricoh Pro 8100s | User Guide - Page 220
    9. Troubleshooting When the Machine Cannot Be Operated Due to a Problem with the User Certificate Messages Causes about how to install a device certificate (S/MIME), see Security Guide . "XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME signature.
  • Ricoh Pro 8100s | User Guide - Page 221
    ) must be installed. For details about how to install a device certificate (PDF with digital signature or PDF/A with digital signature), see Security Guide . "XXX cannot be YYY because there is a problem with the Digital Signature's device certificate. Check the device certificate." (XXX and
  • Ricoh Pro 8100s | User Guide - Page 222
    9. Troubleshooting When the User Lacks Privileges to Perform an Operation Messages Causes without the authority to do so. Solutions For details about how to set permissions, see Security Guide . To check your access permission for stored documents, or to delete a document you do not have
  • Ricoh Pro 8100s | User Guide - Page 223
    When Other Messages Appear Messages Causes "Exceeded time limit for LDAP server search. Check the server status." A network error has occurred and connection has failed. "LDAP server authentication has A network error has occurred failed. Check the settings." and connection has failed.
  • Ricoh Pro 8100s | User Guide - Page 224
    9. Troubleshooting 216
  • Ricoh Pro 8100s | User Guide - Page 225
    cover 24 Front right cover 24 H Hold Print 15 Home screen 13, 32, 33, 34, 209 Home screen image 32 How to Read the Manuals 6 I Indicator 155 Information screen 9 Initial settings 11 Interposer 29, 111 Interposer of perfect binder 112 L Large capacity tray 8, 30, 108 LCT 8, 30, 108 LDAP
  • Ricoh Pro 8100s | User Guide - Page 226
    199, 200, 204, 207, 209, 210, 211, 212, 213, 214 Model-Specific Information 7 Multi bypass tray (Tray 7)......30, 62, 63, 105, 108 Multi-folding 180, 183, 184, 185, 186 Printer driver 70 Problem 158, 209 Program 11, 37 Q Quick 134 Toner 145, 147 Toner cartridge cover 24 Tray 1 24,
  • Ricoh Pro 8100s | User Guide - Page 227
    Turning On/Off the Power 43 Two-Sided Combine 59 Two-sided paper 114 U Unauthorized copy prevention 21 Used toner 148 User certificate 212 User code authentication 45 V Vents 26 W Web Image Monitor 20, 99 What you can do with this machine 13 Wide large
  • Ricoh Pro 8100s | User Guide - Page 228
    MEMO 220 EN GB EN US D181-2503
  • Ricoh Pro 8100s | User Guide - Page 229
    © 2013
  • Ricoh Pro 8100s | User Guide - Page 230
    EN GB EN US D181-2503
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For safe and correct use, be sure to read the Safety Information in
"Read This First" before using the machine.
For information not in this manual, refer to
the HTML/PDF files on the supplied
CD-ROM.
Troubleshooting
Adding Paper and Toner
Web Image Monitor
Document Server
Scan
Print
Copy
Getting Started
Easy Search
User Guide