Ricoh Pro 8120s User Guide

Ricoh Pro 8120s Manual

Ricoh Pro 8120s manual content summary:

  • Ricoh Pro 8120s | User Guide - Page 1
    User Guide Easy Search Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. For safe and correct use, be sure to read the Safety Information in "Read
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    Guide to the Names and Functions of the Machine's Control Panel 1 234 5 6 7 8 to call when a malfunction occurs. You can also print these details. See "Checking Inquiry Using the User Tools", Maintenance and Specifications . 999[Paper Setting] key Specify settings for the paper tray. See Paper
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    1111[Language] key Press to change the language of the display. See "Changing the Display Language", Getting Started . 1111[Simple Screen] key Press to switch to the simple screen. See "Switching Screen Patterns", Getting Started . 1111[ # ] key (Enter key) Press to confirm values entered or items
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    Quick Reference Copy Guide Tips Paper Size Paper Size You can check the paper size using the scale on the exposure glass. Auto Image Density Dark texture originals will be copied so that background will not be reproduced. Auto Paper Select Selects a suitable size of paper automatically. How to
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    . B Enter a file name, user name, or password if necessary. image. • Stamps: Copies with the date, page numbers, etc. Cover/Slip Sheet • Front Cover / Back Cover: Creates cover sheets. • Designate: Copies certain pages of the original onto designation sheets. Chapter references in this guide
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    Guide To use the scanner functions, several settings must be made beforehand. For details about these settings, see "Accessing User Scan Using WSD (Web Services on Devices) D Store to Hard Disk E Save to Memory Storage Device F Scan to Delivery Server G Scan via TWAIN Driver For details about C, E,
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    E Press [Store to HDD]. F If necessary, specify the stored file's information, such as [User Name], [File Name], [Password], and [Select Folder]. G Press [OK]. H If necessary, displayed. Chapter references in this guide refer to the bundled OI CD; Scan and Connecting the Machine/ System Settings .
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    TABLE OF CONTENTS How to Read the Manuals...6 Symbols Used in the Manuals...6 Model-Specific Information...7 Names of Major Features...8 Started Guide to Names and Functions of Components 23 Guide to Functions of the Attention Light...26 Guide to Functions of the Machine's Options 29 Guide to
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    In the Machine...45 When the Authentication Screen is Displayed 45 User Code Authentication Using the Control Panel 45 Logging In Using the Quick Install...69 Displaying the Printer Driver Properties...70 Standard Printing...71 When Using the PCL 6 Printer Driver...71 Printing on Both Sides of
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    Printing on Envelopes Using the Printer Driver 75 Saving and Printing Using the E-mail Destination...89 Entering an E-mail Address Manually...90 Basic Procedure for Storing Scan Files...91 ...97 7. Web Image Monitor Displaying Top Page...99 8. Adding Paper and Toner Loading Paper...101 Precautions
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    Out 147 Disposing of Used Toner...148 Menu Items and Functions...149 9. Troubleshooting When a Status Icon Is Displayed...153 When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing 155 When the Machine Makes a Beeping Sound 157 When You Have Problems Operating the Machine 158 When
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    Book Is Updated...210 When Data Cannot Be Sent Due to a Problem with the Destination 211 When the Machine Cannot Be Operated Due to a Problem with the User Certificate 212 When Problems Occur While Logging In 213 When the User Lacks Privileges to Perform an Operation 214 When the LDAP Server
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    How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections. It indicates
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    220-240 V (mainly North America) If the label contains the following, your machine is a region B model: • CODE XXXX -17, -57 • 208-240 V • Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model, refer to the metric units. If your machine is
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    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder ADF • LCIT RT5070 Large Capacity Tray (LCT) • LCIT RT5080 Wide Large Capacity
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    1. Easy Search You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server .
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    1. Easy Search Converting Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan . Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan . Storing scan files in a shared folder See "
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    to Do CAY062 Using the control panel to register destinations in the Address Book See "Registering a destination in the address book manually", Scan . Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program
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    the Initial Screen", Convenient Functions . Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print . Changing the initial settings of the printer driver to frequently-used printing settings See "Displaying the Printing Preferences Dialog Box", Print
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    What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. CWW101 • You can add shortcuts to often used programs or Web pages to the [Home]
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    you specify. If the orientation of the original is different from that of the paper you are copying onto, the machine rotates the original image by 90 degrees to match it with the copy paper. See "Reducing or Enlarging Originals", Copy/ Document Server . • Copier functions such as Duplex, Combine
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    Server . Printing Data Using Various Functions CWW103 • This machine supports network and local connections. • You can send PDF files directly hard disk, which have been previously sent from computers using the printer driver. The following types of print jobs can be selected: Sample Print, Locked
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    in copier, printer, or scanner mode on the machine's hard disk. Web Image Monitor allows you to use your computer to search for, view, print, mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer mode to your computer.
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    What You Can Do with This Machine Connecting Two Machines for Copying You can connect two machines together with copy connector. When you set up a copy job on one machine (the main machine), data is transferred to the other (the sub-machine) so that copies can be made on both machines simultaneously
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    server or send them to a folder in a computer on the same network. See "Basic Procedure for Delivering Files", Scan . • You can use Web Services on Devices (WSD) to send scan files to a client computer. See "Basic Operating Procedure of WSD Scanner (Push Type)", Scan . *1 The ScanRouter delivery
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    What You Can Do with This Machine CWW107 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A]. • This function can optically recognize characters in various languages and up to approximately 40,000 characters a page. • See "
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    usage of functions for each user. • See Security Guide . Centrally Controlling Scan Conditions server to use the distributed scan management system. This system is supported by Windows Server 2008 R2 or later. • For details about Computer Using Web Image Monitor, you can check the machine's status
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    settings, manage jobs, print the job history, and configure the authentication settings. • See "Using Web Image Monitor", Connecting the Machine/ System Settings . • See Web Image Monitor Help. Preventing Unauthorized Copying You can print embedded patterns on printouts to prevent unauthorized
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    is equipped with the Copy Data Security unit, the machine beeps to notify users that unauthorized copying is being attempted. If the document is copied on such unauthorized copying. • For details, see the printer driver Help and Security Guide . • For details about this function in the copier
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    2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view 1 2 3 4 5 6 7 8 9
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    sides of an original simultaneously. 3. Exposure glass Place originals face down here. 4. Control panel See "Guide to the Names and Functions of the Machine's Control Panel". 5. Toner cartridge cover Open to change toner cartridges. 6. Front left cover Open to remove paper jams or turn on/off the AC
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    Front and right view Guide to Names and Functions of Components 1 2 1. Attention light See page 26 "Guide to Functions of the Attention Light". 2. ADF's extender Pull this extender to support large paper. CWW203 25
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    1 1 CWW204 1. Vents Prevent overheating. 2. Earth leakage breaker Protects users from electric shock. For details about checking the earth leakage breaker, see "Checking the Earth Leakage Breakers", Maintenance and Specifications . Guide to Functions of the Attention Light • Do not push or pull
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    . Status Printing • Scanning • Data in Error occurred (Example) • When the service call message appears • Paper jam • Out of paper • Out of toner • Memory overflow Read the message on the display panel, and then take appropriate action. For details, see "When Messages Appear", Troubleshooting . 27
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    2. Getting Started Lamp The top lamp flashes yellow. Status Warning (Example) • Toner has nearly run out. • Waste toner bottle is nearly full. Read the message on the display panel, and then take appropriate action. For details, see "When Messages Appear", Troubleshooting . 28
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    to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options 2 1 3 4 5 6 7 8 9 10 11 12 CWW214 1. Booklet Finisher SR5060 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch
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    2. Getting Started 6. Decurl unit Flattens curls from sheets to prevent paper jams. 7. Wide LCT Holds up to 4,000 sheets of paper. You can load paper sizes up to SRA3 or 13 × 191/5. 8. Finisher SR5050 Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays: •
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    Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. 1. Press the [Language] key until the language you want to display appears. CWW225 31
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    ] Press to make copies. For details about how to use the copy function, see Copy/ Document Server . 2. [Scanner] Press to scan originals and save images as files. For details about how to use the scanner function, see Scan . 3. [Printer] Press to make settings for using the machine as a printer
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    pages registered in Favorites using the browser function. You can also review icons of functions and embedded software applications that you deleted from the . When user authentication is enabled, shortcuts to Web pages that are registered to Favorites by User can also be registered to a user's [Home
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    Image Monitor 1. Start Web Image Monitor. For details, see "Using Web Image Monitor", Connecting the Machine/ System Settings . 2. Log in to Web Image Monitor as an administrator. For details, see Security Guide to the [Home] screen using the User Tools In the following procedure, a shortcut to a copier
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    3. Press [Edit Home]. 4. Press [Add Icon]. 5. Press the [Program] tab. How to Use the [Home] Screen 35
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    sure that [Copier Program] is selected. 7. Select the program you want to add. 8. Specify the position where [Blank] is displayed. 9. Press [OK]. 10. Press the [User Tools] key. • Press [ ] on the upper-right corner of the screen to check the position on the simple screen. 36
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    Scanner: Scan Settings, density, Original Feed Type, Send File Type / Name (except for Security Settings and Start No.), Store File (except for User Name, File Name, and Password), Destinations selected from the Address Book, Preview, Text, Subject, Security, Recept. Notice This section explains how
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    2. Getting Started 3. Press the [Program] key. CWW405 4. Press [Program]. 5. Press the program number you want to register. 6. Enter the program name. 7. Press [OK]. 8. Press [Exit]. • You can enter up to 40 characters for a program name. • When a specified program is registered as the default, its
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    ] in [Output/ Customize Function/ Finisher]. Unified-size copy Specify [Mixed Sizes] and [Auto Reduce / Enlarge]. Effect You can save paper and toner. You can increase security awareness by printing "CONFIDENTIAL" and the date on copies. You can copy conference materials efficiently. You can save
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    a folder in [Target Folder to Store] in [Store File]. (replace XXXX by a folder name) You can use folders to organize stored files by user name or intended use. Scanner mode Program name Program description Effect Easy PDF scan Select [Full Color: Text / Photo] in [Scan Settings]. In [Send
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    [Target Folder to Store] in [Store File]. (replace XXXX by a folder name) You can use folders to organize stored files by user name or intended use. • Depending on the options installed, some functions cannot be registered. For details, see "Functions Requiring Optional Configurations", Getting
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    2. Getting Started • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended. 42
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    Turning On/Off the Power Turning On/Off the Power The main power switch is on the top left of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off
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    2. Getting Started 1. Open the main power switch cover, and then push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative. 44
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    to log out of it to prevent unauthorized usage. • Ask the user administrator for the Login User Name, Login Password, and User Code. For details about user authentication, see Security Guide . • User Code to enter on User Code Authentication is the numerical value registered in the Address Book as
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    then press [OK]. 3. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out
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    Placing Originals Placing Originals on the Exposure Glass Placing Originals • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. • Do not lift the ADF forcefully. Otherwise, the cover of the ADF
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    2. Getting Started 21 1. Sensors CWW355 1. Adjust the original guide to the original size. 2. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top.  2 1. Limit mark 2. Original guide CWW356 48
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    3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original
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    3. Copy 6. Press the [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF. Follow the messages that appear on screen. 7. When the
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    Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically. This is useful to copy different size originals from that of the paper you are copying onto, the machine rotates the original image by 90 degrees and fits it on the copy paper (Rotate Copy). For
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    3. Copy 1. Press [Auto Reduce / Enlarge]. 2. Select the paper size. 3. Place the originals, and then press the [Start] key. 52
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    Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page. The resulting copy image will differ according to the orientation in which you place your originals ( or ). Original orientation and completed copies To copy on both sides of the
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    3. Copy Original Placing originals Original Orientation Orientation Top to Top Copy 1. Press [Dup./ Combine/ Series]. Top to Bottom 2. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want
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    6. Select the original orientation. Duplex Copying 7. Press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper. • Top to Top CKN011 • Top to Bottom CKN012
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    3. Copy 2. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. 3. Select [Top to Top] or [Top to Bottom] for [Copy:]. 4. Press [OK]. 56
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    is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly. Orientation of the original and image position of Combine The image position of Combine differs according to original orientation and the number of originals to be
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    3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side
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    2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. 1. Press [Dup./ Combine/ Series]. Combined Copying 2. Press [Combine]. 3. Select [1 Sided] or [2 Sided] for [Original:]. If you
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    3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2
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    3. Select [1 Sided] or [2 Sided] for [Original:]. Combined Copying 4. Press [Combine 2 Sides]. 5. Press [Orientation]. 6. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. 7. Select the number of originals to combine. 8. Press [OK]. 9. Select the paper
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    3. Copy Copying onto Custom Size Paper from the Multi Bypass Tray (Tray 7) Paper that has a horizontal length of 139.7-487.7 mm (5.50-19.20 inches) and a vertical length of 100.0-330.2 mm (3.94-13.00 inches) can be fed in from the multi bypass tray (Tray 7). Note however that the limitation on the
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    thickness and the sizes of envelopes that can be used, see page 118 "Recommended Paper Sizes and Types". For details about handling envelopes, supported envelope types, and how to load envelopes, see page 135 "Envelopes". • The Duplex function cannot be used with envelopes. If the Duplex function
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    3. Copy 4. Specify the envelope size, and then press [OK]. 5. Press [Special Paper]. 6. Select [Envelope], and then press [OK]. 7. Place the originals, and then press the [Start] key. Copying onto Envelopes from the Wide Large Capacity Tray Before using this function, specify the paper size and type
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    Sort Sort The machine assembles copies as sets in sequential order. Sort/Shift Sort Copies are assembled as sets in sequential order. To use Shift Sort, a finisher is required. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each set or job. CKN018 1.
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    3. Copy 2. Enter the number of copy sets with the number keys. 3. Press [Continue]. Copying starts again. 66
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    on the Document Server screen. For details about the Document Server, see page 95 "Storing Data". 1. Press [Store File]. 2. Enter a file name, user name, or password if necessary. 3. Specify a folder in which to store the document if necessary. 4. Press [OK]. 5. Place the originals. 6. Make the
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    3. Copy 68
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    the drivers. Log on as an Administrators group member. 1. Quit all applications. (Do not close this manual.) 2. User Account Control] dialog box appears, and then click [Yes] or [Continue]. 11. Click [Finish]. When you are prompted to restart your computer, restart it by following the instructions
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    explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer
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    , an error message might appear when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list, select the printer
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    Preprinted, Prepunched, Yellow, Green, Blue, Purple, Ivory, Orange, Pink, Red, Gray, Bond, Cardstock, Coated (Glossy), Coated (Matted) When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list
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    combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list, select
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    4. Print 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left 74
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    Select the paper tray in which the envelopes are loaded. 4. Press [Manual Paper Settings]. 5. Press [Envelope] in the "Paper Type" area, and [Paper Setting] key. Printing on Envelopes Using the Printer Driver When using the PCL 6 printer driver 1. Click the WordPad menu button in the upper left
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    4. Print 5. In the "Input Tray:" list, select the paper tray where the envelopes are loaded. 6. In the "Paper Type:" list, select [Envelope]. 7. Change any other print settings if necessary. 8. Click [OK]. 9. Start printing from the application's [Print] dialog box. 76
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    • Applications with their own drivers, such as PageMaker, do not support this function. • Do not Documents", Copy/ Document Server , or Web Image Monitor Help. • Up to 3,000 files can 5. Click [Details...]. 6. Enter a user ID, file name, password, and user name as required. 7. Specify the folder
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    configured as a network printer using TCP/IP, you can view or delete the documents stored in the machine's Document Server using DeskTopBinder or Web Image Monitor from a client computer connected to the network. You can print and operate this machine remotely without operating the control panel. 78
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    5. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, refer to "Preparation for Sending by Scan to Folder", Scan
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    is the operating system, and the computer is a member in a network domain. Write down the confirmed information. Step 1: Confirming the user name and computer name Confirm the user name and the name of the computer you will send scanned documents to. 1. On the [Start] menu, point to [All Programs
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    Basic Procedure When Using Scan to Folder 4. Next, enter the command "set user", and then press the [Enter] key. (Be sure to put a space between "set" and "user".) 5. Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft
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    ]. Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: 1. Right-click the folder created in step 2, and then click [Properties]. 2. On
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    [ Next]. 10. Press [Specify Other Auth. Info] on the right side of "Folder Authentication". When [Do not Specify] is selected, the SMB User Name and SMB Password that you have specified in "Default User Name / Password (Send)" of File Transfer settings are applied. 11. Press [Change] under "Login
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    Exit]. If the connection test fails, check the settings, and then try again. 21. Press [OK]. 22. Press [Exit]. 23. Press the [User Tools] key. Locating the SMB folder manually 1. Press [Change] under "Path". 2. Enter the path where the folder is located, and then press [OK]. For example: if the name
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    [Up One Level] to switch between levels. 4. Select the folder you want to register. 5. Press [OK]. Deleting an SMB Registered Folder 1. Press the [User Tools] key. 2. Press [Address Book Mangmnt]. 3. Check that [Program / Change] is selected. 4. Select the name whose folder you want to delete. Press
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    selected. A confirmation message appears. 7. Press [Yes]. 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools] key. Entering the Path to the Destination Manually 1. Press [Manual Entry]. 2. Press [SMB]. 3. Press [Manual Entry] on the right side of the path field. 4. Enter the path for the
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    Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by Email 1. Press the [Home] key on the lower left of the control panel, and press the [Scanner] icon on the [Home] screen. CWW220 2. Make sure that no previous settings remain. If a previous setting remains,
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    e-mail notification when the email recipient has opened the e-mail. 9. Press the [Start] key. Registering an E-mail Destination 1. Press the [User Tools] key. 2. Press [Address Book Mangmnt]. 3. Check that [Program / Change] is selected. 4. Press [New Program]. 5. Press [Change] under "Name". The
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    mail Address". 11. Enter the e-mail address. 12. Press [OK]. 13. Press [OK]. 14. Press [Exit]. 15. Press the [User Tools] key. Deleting an E-mail Destination 1. Press the [User Tools] key. 2. Press [Address Book Mangmnt]. 3. Check that [Program / Change] is selected. 4. Select the name whose e-mail
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    5. Scan 5. Press [E-mail]. 6. Press [Change] under "E-mail Address". 7. Press [Delete All], and then press [OK]. 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools] key. Entering an E-mail Address Manually 1. Press [Manual Entry]. 2. Enter the e-mail address. 3. Press [OK]. 90
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    for Storing Scan Files • You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network using DeskTopBinder. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file
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    Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password, and then press [OK
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    Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory
  • Ricoh Pro 8120s | User Guide - Page 102
    5. Scan Specifying Scan Settings 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK]. 94
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    " is automatically attached to the scanned document. You can change the file name. User Name You can register a user name to identify the user or user group that stored the documents. To assign it, select the user name registered in the Address Book, or enter the name directly. Depending on the
  • Ricoh Pro 8120s | User Guide - Page 104
    names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. 7. Press [File Name]. 8. Enter a file name, and then press [OK]. 9. Press [Password]. 10. Enter a password with the number keys, and then press
  • Ricoh Pro 8120s | User Guide - Page 105
    ], [Perfect Binding]) • [Stamp] ([Background Numbering], [Preset Stamp], [User Stamp], [Date Stamp], [Page Numbering], [Stamp Text], [Unathd. Copy Cover], [Designate / Chapter], [Slip Sheet]) • [Edit] ([Margin Adj.], [Edit Image]) • [2 Sided / Book] ([1 Sided Print], [2 Sided Top to Top], [2 Sided
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    6. Document Server 98
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    or host name)/" in your Web browser's URL bar. Top Page of Web Image Monitor appears. If the machine's host name has been registered on the DNS content will be shown. 2. Header area The dialog box for switching to the user mode and administrator mode appears, and each mode's menu will be displayed.
  • Ricoh Pro 8120s | User Guide - Page 108
    7. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Displays the
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    8. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading
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    8. Adding Paper and Toner 1. Loosen the stack by riffling the sheets. CVA068 2. Holding its shorter ends, flex the stack back and forth to create space between the sheets. Repeat this several times. CVA069 CVA070 102
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    want to print on 81/2 × 11 representative. from Tray 1, contact your service (mainly North America) Tray 1 can hold 81/2 × 11 paper only. If you want to print on A4 from Tray 1, contact your service representative. • When paper loaded in the right side of Tray 1 runs
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    8. Adding Paper and Toner 2. Square the paper and load it print side down. Do not stack paper over the limit mark. • Whole tray pulled out CWW302 • Left half of
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    Loading Paper • When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the side fences are squeezed too tightly against the paper, the edges may crease, the paper may misfeed, or if it weighs between 52.3-63.0g/m2 (14.0-16.9 lb. Bond), it may wrinkle. 1. Check
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    8. Adding Paper and Toner • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For
  • Ricoh Pro 8120s | User Guide - Page 115
    Loading Paper CWW312 3. Press the elevator switch on the multi bypass tray (Tray 7). 1 CWW313 1. Elevator switch The lamp of the elevator switch is blinking while the tray is going up, and keeps lit when it stops. Press the elevator switch to move down the tray if you want to either add paper or
  • Ricoh Pro 8120s | User Guide - Page 116
    8. Adding Paper and Toner Loading tab stock into the multi bypass tray (Tray 7) and Tray 6. (mainly Europe) Tray 6 can hold A4 paper only. If you want to print on A5 from Tray 6, contact your service representative. , B5 JIS , 81/2 × 11 , or 51/2 × 81/2 (mainly North America) Tray 6 can hold 81/2
  • Ricoh Pro 8120s | User Guide - Page 117
    Loading Paper 1. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. CWW315 2. Load paper into the paper tray with print side up. Do not stack paper over the limit mark. CWW316 3. Carefully push the paper tray fully in. • Various sizes of paper
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    8. Adding Paper and Toner 1. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. CWW319 2. Load paper into
  • Ricoh Pro 8120s | User Guide - Page 119
    Loading Paper Loading Paper into the Interposer • Do not place anything on top of or leave documents on the sensor. This may lead to the paper size not being correctly scanned or paper jams. 1. While pressing the release lever, align the side fences with the paper size to be loaded. CWW321 2. Load
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    8. Adding Paper and Toner Interposer ADF Loading Cover Sheets into the Interposer of the Perfect Binder • The length/size of cover sheets depends on the thickness of the spine. •
  • Ricoh Pro 8120s | User Guide - Page 121
    Loading Paper 2 2 1 3 CWW369 1. Length of book block sheet 2. Thickness of spine 3. Length of cover sheet Orientation and binding position of covers and originals This section explains the orientation and binding positions of covers and originals. Place covers and originals in the orientation
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    8. Adding Paper and Toner 1. While lightly pinching the side fence, align it with the paper size to be loaded. CWW323 2. Load paper face up and neatly stacked. Do not
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    Loading Paper Settings for the User Tools • Copier mode Specify [Yes] for [Letterhead Setting] in [Input / Output] under the Copier / Document Server Features menu, and then place the original and paper
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    8. Adding Paper and Toner Original orientation Exposure glass ADF Unreadable orientation • Copy • Scanner • Paper orientation • Copier mode Copy side One-sided Tray 1 Trays 2-3 Multi bypass LCT tray (Tray 7) or
  • Ricoh Pro 8120s | User Guide - Page 125
    To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings. • If a print job is changed partway through printing from one-sided to two-sided printing, onesided output after the first copy may
  • Ricoh Pro 8120s | User Guide - Page 126
    8. Adding Paper and Toner Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If 81/2 × 11 Paper capacity 1,000 sheets × 2 1,000 sheets × 2 A4 *1 To load paper any of the sizes specified above, contact your service representative. 118
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    Recommended Paper Trays 2 and 3 Paper type and weight 52.3-256.0g/m2 (14.0 lb. Bond-141.0 lb. Index) Paper Weight 1-Paper Weight 6 52.3-256.0g/m2 (14.0 lb. Bond-141.0 lb. Index) Paper Weight 1-Paper Weight 6 52.3-256.0g/m2 (14.0 lb. Bond-141.0 lb. Index) Paper Weight 1-Paper Weight 6 Paper size
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    8. Adding Paper and Toner Multi bypass tray (Tray 7) Paper type and weight 52.3-216.0 g/m2 (14.0 lb. Bond-79.9 lb. Cover) Paper Weight 1-Paper Weight 5 Paper size Paper sizes
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    Recommended Paper Paper type and weight 52.3-216.0 g/m2 (14.0 lb. Bond-79.9 lb. Cover) Paper Weight 1-Paper Weight 5 Paper size *1 Paper capacity 500 sheets B5 JIS , B6 JIS , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 10 , 71/4 × 101/2 , 51/2 × 81/2 , 8K , 16K , 11 × 15 , 11
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    8. Adding Paper and Toner Paper type and weight Translucent paper Paper size A3 , A4 , B4 JIS , B5 JIS Paper capacity *5 OHP transparencies Tab stock*6 Envelopes A4 , 81/2 × 11 A4 ,
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    transparencies A4 , A5 81/2 , B5 JIS , 51/2 × A4 , B5 JIS *2 A4 , 81/2 × 11 *2 *1 To load paper any of the sizes specified above, contact your service representative. *2 Do not stack paper over the limit mark. The maximum number of sheets you can set at once depends on the paper's thickness
  • Ricoh Pro 8120s | User Guide - Page 132
    8. Adding Paper and Toner Wide LCT (Trays 4 and 6) Paper type and weight 52.3-256.0 g/m2 (14.0 lb. Bond-141.0 lb. Index) Paper Weight 1-Paper Weight 6 Paper size Paper sizes
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    Recommended Paper Paper type and weight 52.3-256.0 g/m2 (14.0 lb. Bond-141.0 lb. Index) Paper Weight 1-Paper Weight 6 Paper size Select the paper size using the Tray Paper Settings menu: Paper capacity 1,000 sheets A6 *1, B5 JIS , B6 JIS *1, 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 ×
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    8. Adding Paper and Toner Paper type and weight OHP transparencies Tab stock*3 Envelopes Paper size A4 , 81/2 × 11 A4 , 81/2 × 11 Vertical: 100.0-330.2 mm*1 Horizontal: 139.7-487.7 mm
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    Recommended Paper Paper type and weight 40.0-300.0 g/m2 (10.7 lb. Bond-165.0 lb. Index) Paper Weight 0-Paper Weight 7 Paper size Paper capacity Select the paper size using the 2,000 sheets Tray Paper Settings menu: A6 *1, B5 JIS , B6 JIS *1, 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4
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    8. Adding Paper and Toner Paper type and weight 40.0-300.0 g/m2 (10.7 lb. Bond-165.0 lb. Index) Paper Weight 0-Paper Weight 7 Paper size Custom size: Paper capacity 2,000 sheets
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    Recommended Paper Interposer Paper type and weight 64.0-216.0 g/m2 (17.1 lb. Bond-79.9 lb. Cover) Paper Weight 2-Paper Weight 5 Paper size Paper sizes that can be detected automatically: Paper capacity 220 sheets × 2 A3 , A4 , A5 , B4 JIS , B5 JIS , 11 × 17 , 81/2 × 11 , 8 × 13 , 51/2 × 81/2 ,
  • Ricoh Pro 8120s | User Guide - Page 138
    8. Adding Paper and Toner Paper type and weight 64.0-216.0 g/m2 (17.1 lb. Bond-79.9 lb. Cover) Paper Weight 2-Paper Weight 5 Paper size Select the paper size using the
  • Ricoh Pro 8120s | User Guide - Page 139
    Recommended Paper Interposer of the perfect binder Paper type and weight 90.0-300.0 g/m2 (24.1 lb. Bond-165.0 lb. Index) Paper Weight 3-Paper Weight 7 Paper size Paper sizes that can be detected automatically: A3 , 8K , 13 × 19 Paper capacity 200 sheets (or up to 24 mm in height) × 2 90.0-300.0
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    8. Adding Paper and Toner Paper thickness Paper thickness*1 Paper Weight 0*2 Paper Weight 1*2 Paper Weight 2 paper or OHP transparencies, may produce noise when delivered. This noise does not indicate a problem and print quality is unaffected. • The paper capacity described in the tables above is
  • Ricoh Pro 8120s | User Guide - Page 141
    Recommended Paper of the paper, the machine may not detect a multi-sheet feed correctly. For details about Adjustment Settings for Operators, see "Adjustment Settings for Operators", Paper Settings . • Flatten out curled sheets before loading them. • The Adjust Paper Curl function might not be able
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    Toner the Wide LCT for the first time, contact your service representative. • To load coated paper into the the recommendations below to prevent misfeeds and loss of image quality. • When loading thick paper into Trays 1-3, thick smooth paper. To prevent such problems, be sure to fan smooth paper
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    Recommended Paper Direction of paper grain Paper 64.0 g/m2 (17.1 lb. Bond) or less Paper heavier than 64.0 g/m2 (17.1 lb. Bond) • Select [Paper Weight 5], [Paper Weight 6], or [Paper Weight 7] as the paper thickness for the tray in [Tray Paper Settings]. • Even if thick paper is loaded as
  • Ricoh Pro 8120s | User Guide - Page 144
    8. Adding Paper and Toner CDL070 If you are copying onto side-opening envelopes in the orientation, flaps must be at the right side of the wide LCT or multi
  • Ricoh Pro 8120s | User Guide - Page 145
    to come out creased or misprinted. • Certain types of envelopes might come out creased, dirtied, or misprinted. If you are printing a solid color or image on an envelope, lines may appear where the overlapped edges of the envelope make it thicker. • If the horizontal size of the envelope is 297
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    8. Adding Paper and Toner Registering a Custom Paper You can register up to 100 custom papers. Check the product name, size, and type of your paper before registering it. Check
  • Ricoh Pro 8120s | User Guide - Page 147
    coated, Envelope, Transparency, and Translucent. Each type is divided into several categories according to weight. • Manually specifying a paper's type and weight You can register a custom paper by manually specifying its type and weight. Selecting the paper's type from the paper library You can
  • Ricoh Pro 8120s | User Guide - Page 148
    8. Adding Paper and Toner The selectable paper types are as follows: Plain, Gloss coated, Matte coated, Envelope, Transparency, and Translucent. 1. Press the [Paper Setting] key. CWY003 2. Press [Edit Custom
  • Ricoh Pro 8120s | User Guide - Page 149
    Manually specifying a paper's type and weight 1. Press the [Paper Setting] key. Registering a Custom Paper CWY003 2. Press [Edit Custom Paper]. 3. Select a number that is [ Not Programd.]. Press [
  • Ricoh Pro 8120s | User Guide - Page 150
    8. Adding Paper and Toner 12. Specify other items, such as [Coated Paper Type], [Paper Color], [Prepunched or Not], [Apply Duplex], and [Apply Auto Paper Select] as necessary. If you
  • Ricoh Pro 8120s | User Guide - Page 151
    1. Press the [Paper Setting] key. Registering a Custom Paper CWY003 2. Press [Edit Custom Paper]. 3. Select a number that is [ Not Programd.]. Press [ Previous] or [ Next] to scroll through the list. 4. Press [Use Another Custom Paper's Settings]. 5. Select the custom paper whose settings you
  • Ricoh Pro 8120s | User Guide - Page 152
    8. Adding Paper and Toner • For details about custom paper settings, see "Custom Paper Settings", Paper Settings . • For details about [Advanced Settings], contact your machine administrator. 144
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    resulting in dirtying of skin, clothing, and floor, and accidental ingestion. • Store toner (new or used), toner containers, and components that have been in contact with toner out of reach of children. • If toner or used toner is inhaled, gargle with plenty of water and move into a fresh air
  • Ricoh Pro 8120s | User Guide - Page 154
    with your skin, wash the affected area thoroughly with soap and water. • When replacing a toner or waste toner container or consumables with toner, make sure that the toner does not splatter. Put the waste consumables in a bag after they are removed. For consumables with a lid, make sure that
  • Ricoh Pro 8120s | User Guide - Page 155
    number where you can order supplies, see "Inquiry", Maintenance and Specifications . • Do not remove the outer cap of the toner cartridge before shaking it. Wait until you install the toner cartridge before removing the cap. • Do not remove the inner cap. • If you cannot get it to click in, pull
  • Ricoh Pro 8120s | User Guide - Page 156
    container when you dispose of it. (mainly Europe) If you want to discard your used toner container, please contact your local sales office. If you discard it by yourself, treat it as general plastic waste material. (mainly North America) Please see our local company website for information on the
  • Ricoh Pro 8120s | User Guide - Page 157
    Quality For details about the following items, see "Machine: Image Quality", Paper Settings . No. Item 0202 Adjust Image Density 0208 Avoid Ppr Trnsf Shock Jitter: Feed Interval Adj Description Execute image density control manually. Adjust the interval at which paper is fed from the paper
  • Ricoh Pro 8120s | User Guide - Page 158
    8. Adding Paper and Toner No. Item 0304 Skew Detection 0310 Adjust Paper Curl Description Specify whether or not to detect paper skew. Specify the method for straightening curled sheets.
  • Ricoh Pro 8120s | User Guide - Page 159
    Menu Items and Functions No. Item 0701 Half Fold Position (Multisheet Fold) 0702 Letter Fold-out Position 1 (Multi-sheet Fold) 0703 Letter Fold-out Position 2 (Multi-sheet Fold) 0704 Letter Fold-in Position 1 (Multi-sheet Fold) 0705 Letter Fold-in Position 2 (Multi-sheet Fold) Description
  • Ricoh Pro 8120s | User Guide - Page 160
    8. Adding Paper and Toner 152
  • Ricoh Pro 8120s | User Guide - Page 161
    and Specifications . Appears when the waste toner bottle is full. Contact your service representative. Appears when the hole punch receptacle is full. For details about removing punch waste, see "Removing Punch Waste", Troubleshooting . Appears when the waste staple receptacle is full. For details
  • Ricoh Pro 8120s | User Guide - Page 162
    9. Troubleshooting Status icons : Service Call icon : Open Cover icon Status Appears when the machine is malfunctioning or requires maintenance. Appears when one or more covers of the machine are open. 154
  • Ricoh Pro 8120s | User Guide - Page 163
    take the appropriate action. For details about how to resolve the problems described in error messages, see "When Messages Appear", Troubleshooting . 3. Messages Displays a message that indicates the status of the in the function or machine. This icon may also appear if the toner is running low. 155
  • Ricoh Pro 8120s | User Guide - Page 164
    9. Troubleshooting The following table explains problems that cause the indicator lamp for the [Check Status] key to light or flash. Problems Documents and reports do not print out. lamp is still lit even after trying to solve the problem as described here, contact your service representative. 156
  • Ricoh Pro 8120s | User Guide - Page 165
    alert An original has been left on the exposure glass or paper tray is empty. Strong alert The machine requires user attention because paper has jammed, the toner needs replenishing, or other problems have occurred. • Users cannot mute the machine's beep alerts. When the machine beeps to alert
  • Ricoh Pro 8120s | User Guide - Page 166
    9. Troubleshooting When You Have Problems Operating the Machine Problems The machine does not turn on. varies by function. The machine has just been turned on and the User Tools screen is displayed, but the User Tools menu has items missing. Functions other than the copier function are
  • Ricoh Pro 8120s | User Guide - Page 167
    Problems Operating the Machine Problems Enter your login user name and login removing jammed paper, see "Removing Jammed Paper", Troubleshooting . An error message remains displayed even if the of the indicated are still open. machine. Original images are printed on You may have loaded the the
  • Ricoh Pro 8120s | User Guide - Page 168
    9. Troubleshooting Problems Misfeeds occur frequently. Misfeeds occur frequently. Causes Using curled paper • Remove the misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . • Check that the side or end fences are set properly. Also, check that the
  • Ricoh Pro 8120s | User Guide - Page 169
    When You Have Problems Operating the Machine Problems Misfeeds occur frequently. Misfeeds occur frequently. Remove the misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . • If you load a paper size that is not selected automatically, you need
  • Ricoh Pro 8120s | User Guide - Page 170
    9. Troubleshooting Problems Causes Solutions Misfeeds occur when printing to The envelopes are curled. envelopes. Make sure you fully flatten curled envelopes before you load them. Do not
  • Ricoh Pro 8120s | User Guide - Page 171
    Have Problems Operating the Machine Problems users who have reached their print volume use limitations will be canceled. • For details about specifying [Print Volum. Use Limit.], see Security Guide . • To view the status of a print job, see [Print Job History]. In Web Image Troubleshooting . 163
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    Troubleshooting Problems The function does not run or cannot be used. Paper is bent. The print image is not properly positioned on the paper. The print image fold support tray is not set. Set the Z-fold support tray for finisher or multi-folding unit. For details about how to add the Zfold support
  • Ricoh Pro 8120s | User Guide - Page 173
    cannot make copies as you want because of the paper type, paper size, or paper capacity problems, use the recommended paper. For details about recommended paper, see page 118 "Recommended Paper". performed. For details about function compatibility, see "Function Compatibility", Troubleshooting . 165
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    Troubleshooting contains a locked For details about locked files, see original. Security Guide . The original placed on the exposure glass is a nonstandard size If the machine cannot detect the size of the original, specify the size manually - do not use Auto Paper Select mode or the Auto Reduce /
  • Ricoh Pro 8120s | User Guide - Page 175
    Server Function Messages Causes Solutions "Cannot display preview of The image data may have this page." been corrupted. Press [Exit] For details about how to check the number of copies available per user, see Security Guide . "Exceeded the maximum number of multi-sheet fold. Printing will
  • Ricoh Pro 8120s | User Guide - Page 176
    9. Troubleshooting Messages Causes Solutions "Exceeded max. No. of sheets possible for with an appropriate number of pages. "Magazine or Booklet mode is not available due to mixed image mode." You selected the "Magazine" or "Booklet" function for originals scanned using different functions,
  • Ricoh Pro 8120s | User Guide - Page 177
    Messages Displayed When Using the Copy/Document Server Function Messages Causes Solutions "Perfect Binding is not available with the settings." Perfect Binding is not possible under the settings that you have specified. Check the current settings. For details about which functions are not
  • Ricoh Pro 8120s | User Guide - Page 178
    Security Guide . • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 118 "Recommended Paper". • If you set [Memory Full Auto Scan Restart] in [Input / Output] of User
  • Ricoh Pro 8120s | User Guide - Page 179
    need to be replaced. • Follow the instructions displayed. For details about adding toner, see "Adding Toner", Maintenance and Specifications . For details about jammed paper or jammed staples, see "Removing Jammed Paper" or "Removing Jammed Staples", Troubleshooting . • If the sub-machine's display
  • Ricoh Pro 8120s | User Guide - Page 180
    9. Troubleshooting Messages "The Designation Sheet n setting(s) of sub-machine is different from main machine." ("n" in the message represents a changeable number.) "The Slip Sheet setting(s) of the
  • Ricoh Pro 8120s | User Guide - Page 181
    their instructions. Messages Problem: Ethernet" An error has occurred in the Ethernet interface. "Hardware Problem: HDD" An error has occurred in the hard disk. "Hardware Problem service representative. Turn off the power, and then back on again. If the message appears again, contact your service
  • Ricoh Pro 8120s | User Guide - Page 182
    Troubleshooting Messages Causes Solutions "Hardware Problem the message appears again, contact your service representative. "Hardware Problem: Wireless Card" (A "wireless driver. Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver
  • Ricoh Pro 8120s | User Guide - Page 183
    size of the paper in the tray does not match the paper size specified in the printer driver. Select a tray containing paper that is the same size as the specified paper size. "Parallel I/F board has a problem." An error has occurred in the IEEE 1284 interface board. Turn off the power, and then
  • Ricoh Pro 8120s | User Guide - Page 184
    9. Troubleshooting Messages Causes Solutions "Perfect Binding is not available with this font error." An error has occurred in the font Contact your service settings. representative. "Problems with the wireless card. Please call service." (A "wireless LAN board" or "Bluetooth unit" is
  • Ricoh Pro 8120s | User Guide - Page 185
    on the memory storage device. Save the file to a different memory storage device, and then try to print again. • An error occurred when the user used the Direct printing function to print from a memory storage device. Messages Printed on the Error Logs or Reports When Using the Printer Function
  • Ricoh Pro 8120s | User Guide - Page 186
    9. Troubleshooting When print jobs are canceled Messages Causes Solutions "91: Error" Printing was . The job was cancelled." The [Enter User Text:] field on the [Unauthorized Copy Prevention for Pattern Details] screen is blank. On the printer driver's [Detailed Settings] tab, click [Effects]
  • Ricoh Pro 8120s | User Guide - Page 187
    contact your service representative. "Exceeded the maximum unit count for Print Volume Use. The job has been cancelled." The number of pages the user is permitted from the printer driver. Check if the computer is working correctly. "The selected paper size is not supported. This job has
  • Ricoh Pro 8120s | User Guide - Page 188
    9. Troubleshooting When there is a problem with the print settings Messages Causes Solutions "Booklet/Half Fold Code. "Classification Code is incorrect." The Classification Code is not supported with the printer driver. Select [Optional] for "Classification Code". For details about how to
  • Ricoh Pro 8120s | User Guide - Page 189
    Messages Displayed When Using the Printer Function Messages Causes Solutions "Exceeded the maximum number of multi-sheet fold (Half Fold)." The maximum number of multisheet folds (Half Fold) was exceeded. Specify fewer sheets. For details about the maximum number of multi-sheet folds (Half
  • Ricoh Pro 8120s | User Guide - Page 190
    9. Troubleshooting Messages "Print overrun." "Punch has been cancelled." "Ring Binding is not available with the settings." "Staple has been cancelled." Causes Solutions Images were discarded while printing. PCL 6 Select a lower resolution on the printer driver. For details about how to change
  • Ricoh Pro 8120s | User Guide - Page 191
    ." Server function. • For details about using Document Server function, contact your administrator. • For details about how to set permissions, see Security Guide . "Exceeded max. capacity of Document Server. Cannot store." The hard disk became full after a file was stored. • Delete some of the
  • Ricoh Pro 8120s | User Guide - Page 192
    Troubleshooting Messages that can be used. For details about locked folders, see Security Guide . When there is not enough free hard disk space Messages is full." Causes Solutions When printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms has been exceeded.
  • Ricoh Pro 8120s | User Guide - Page 193
    no work area available Decrease the number of files for image processing. sent to the machine. When there is a problem with a parameter Messages "86: Error" Causes Parameters of . This job has been cancelled." The entered login user name or login password is not correct. Check that the login
  • Ricoh Pro 8120s | User Guide - Page 194
    For details about user authentication, see Security Guide . When other errors occur Messages "98: Error" Causes The machine could not access the hard disk correctly. Solutions Turn off the power, and then back on again. If the message appears frequently, contact your service representative. 186
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    memory size is set correctly in the printer driver. • Check that the printer driver is the most up-todate version available. " file in the Document Server when the hard disk was malfunctioning. Contact your service representative. "Error has occurred." A syntax error, etc., occurred. Check
  • Ricoh Pro 8120s | User Guide - Page 196
    9. Troubleshooting Messages "Failed to obtain file system." "File system is full." "Folding disk. • Decrease the file size sent to the machine. There is a problem with the multi-folding unit. Contact your service representative. An input buffer overflow occurred. • In [Printer Features], under
  • Ricoh Pro 8120s | User Guide - Page 197
    to change the resolution setting, see the printer driver Help. A memory allocation error occurred. Turn off the power, and then back on again. If the message appears again, replace the RAM. For details about replacing the RAM, contact your service representative. The specified paper type name Re
  • Ricoh Pro 8120s | User Guide - Page 198
    9. Troubleshooting Messages Displayed When Using the Scanner Function Messages Displayed on the Control Panel When For details about the procedure for excluding an IP address, see your operating system's Help. "Entered user code is not correct. Please re-enter." You have entered an incorrect
  • Ricoh Pro 8120s | User Guide - Page 199
    DSM destination WSD destinations and DSM destinations cannot be registered to the program because they cannot be registered in the address book. For manually entered and delivery server destinations, register the destinations in the address book, and then try to register them to the program again
  • Ricoh Pro 8120s | User Guide - Page 200
    9. Troubleshooting Messages Causes Solutions "The entered file name contains invalid character(s). Enter the file name again using any of the following 1 the currently logged-in user does not have permission to view. For details about how to set permissions, see Security Guide . "The program is
  • Ricoh Pro 8120s | User Guide - Page 201
    Messages Displayed When Using the Scanner Function Messages Causes Solutions "Check original's orientation." Documents may sometimes not be scanned depending on a combination of items such as the specified scaling factor and document size. Change the orientation of the original, and then try
  • Ricoh Pro 8120s | User Guide - Page 202
    9. Troubleshooting Messages "Not all of the image will be scanned." Causes If the scaling factor specified in "Specify Reproduction Ratio" is too large, part of the image may be lost. "Not all of the image will be scanned." Using [Specify Size] to scale down a large document may cause part of
  • Ricoh Pro 8120s | User Guide - Page 203
    Messages Displayed When Using the Scanner Function When documents cannot be scanned because the memory is full Messages Causes Solutions "Memory is full. Cannot scan. The scanned data will be deleted." Because of insufficient hard disk space, the first page could not be scanned. • Wait for a
  • Ricoh Pro 8120s | User Guide - Page 204
    9. Troubleshooting When data transmission fails Messages Causes Solutions "Authentication with the destination has failed. Check settings. To check the current status, press [Scanned Files Status]." The entered user name or password was invalid. • Check that the user name and password are
  • Ricoh Pro 8120s | User Guide - Page 205
    then change the password. "Selected file is currently in use. User name cannot be changed." You cannot change the sender's name whose ("Waiting..." status cleared) or the DeskTopBinder setting, and then change the user name. "Some of selected files are currently in use. They could not
  • Ricoh Pro 8120s | User Guide - Page 206
    9. Troubleshooting Messages Causes Solutions "Exceeded max. page capacity per file. Press [ about how to enable (Scanner) protocol is disabled. or disable the WSD protocol, see Security Guide . "Cannot start scanning because Scan Profile is not set on the communication was failed." client
  • Ricoh Pro 8120s | User Guide - Page 207
    Messages Displayed When Using the Scanner Function Messages "Could not send the data because the PC timed out before it was sent." Causes A time out occurred when using WSD Scanner. Time outs occur when too much time passes between scanning an original and sending its data. The followings are
  • Ricoh Pro 8120s | User Guide - Page 208
    9. Troubleshooting Messages Causes Solutions "Cannot write on the memory storage device. Check the memory storage device solutions for the main error messages displayed on the client computer when using the TWAIN driver. If a message not described here appears, act according to the message. 200
  • Ricoh Pro 8120s | User Guide - Page 209
    ." encryption key was invalid. Check your login user name, login password, or driver encryption key, and then enter them correctly. For details about login user name, login password, and driver encryption key, see Security Guide . "Authentication succeeded. However, the access privileges for
  • Ricoh Pro 8120s | User Guide - Page 210
    9. Troubleshooting Messages "Clear Misfeed(s) in ADF." Causes A paper misfeed has occurred inside the ADF. "Error has occurred in the scanner driver." An error has occurred in the driver. "Error . An unrecoverable error has occurred in the machine. Contact your service representative. 202
  • Ricoh Pro 8120s | User Guide - Page 211
    insufficient. scanning area." • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following causes: • Scanning cannot be performed if large values are set for brightness when using halftone or
  • Ricoh Pro 8120s | User Guide - Page 212
    Troubleshooting [Stop] key. Follow the instructions in the message that appears and function Contact your service specified device." cannot problem connecting to the scanner Messages Causes "Cannot connect to the scanner. An access mask is set. Check the network Access Mask settings in User
  • Ricoh Pro 8120s | User Guide - Page 213
    Messages Displayed When Using the Scanner Function Messages "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." ("XXX" and "YYY" indicate scanner names.) "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." ("XXX" and "YYY" indicate
  • Ricoh Pro 8120s | User Guide - Page 214
    9. Troubleshooting Messages "Scanner is not available. Check the scanner connection status." machine's host name is specified in the Network Connection Tool. For the WIA driver, check the [Network Connection] tab in the properties. • Use Web Image Monitor to set "LLMNR" of "IPv6" to [Active]. • In
  • Ricoh Pro 8120s | User Guide - Page 215
    . After confirmation, turn on the power again. If the message appears again, contact your service representative. "Clean the scanning glass. (Located next to the exposure glass.)" The scanning glass or guide plate of the ADF is dirty. Clean them. See "Maintaining Your Machine", Maintenance and
  • Ricoh Pro 8120s | User Guide - Page 216
    9. Troubleshooting Messages "Following output tray is full. Remove paper." Causes The output tray is full. "Internal cooling fan is active." Large print runs will cause the machine's interior to heat up, triggering the cooling fan. "Self checking..." The machine is performing image adjustment
  • Ricoh Pro 8120s | User Guide - Page 217
    Appear When There Is a Problem Scanning or Storing Originals Messages instructions in the message that appears and exit the function that is running. When the Home Screen Cannot Be Edited Messages "The image data size is not valid. See the manual for required data." Causes Solutions The image
  • Ricoh Pro 8120s | User Guide - Page 218
    9. Troubleshooting Messages Causes "The format of the image data is not valid. See the manual for required data." The file format of the shortcut image to be added is not supported. Solutions The file format of shortcut images to be added must be PNG. Specify the image again. When the Address
  • Ricoh Pro 8120s | User Guide - Page 219
    cleared." The destination list is being updated from the network using Web Image Monitor. Wait until the message disappears. Do not turn off the power 's name again. When Data Cannot Be Sent Due to a Problem with the Destination Messages Causes Solutions "Some invalid destination(s) contained.
  • Ricoh Pro 8120s | User Guide - Page 220
    9. Troubleshooting When the Machine Cannot Be Operated Due to a Problem with the User Certificate Messages Causes Solutions "The destination cannot be selected because its encryption certificate is not currently valid." The user certificate (destination certificate) has expired. A new user
  • Ricoh Pro 8120s | User Guide - Page 221
    be installed. For details about how to install a new certificate, see Security Guide . When Problems Occur While Logging In Messages "Authentication has failed." "Authentication has failed." Causes Solutions The entered login user name or login password is not correct. For details about the
  • Ricoh Pro 8120s | User Guide - Page 222
    Troubleshooting When the User Lacks Privileges to Perform an Operation Messages Causes "You do not have the privileges to use this function." The logged in user For details about how to set permissions, see Security Guide . To check your access permission for stored documents, or to
  • Ricoh Pro 8120s | User Guide - Page 223
    [Administrator Tools] of [System Settings]. For details about LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings . Make settings correctly for the user name and the password for LDAP server authentication. 215
  • Ricoh Pro 8120s | User Guide - Page 224
    9. Troubleshooting 216
  • Ricoh Pro 8120s | User Guide - Page 225
    11 Front left cover 24 Front right cover 24 H Hold Print 15 Home screen 13, 32, 33, 34, 209 Home screen image 32 How to Read the Manuals 6 I Indicator 155 Information screen 9 Initial settings 11 Interposer 29, 111 Interposer of perfect binder 112 L Large capacity tray 8, 30, 108 LCT
  • Ricoh Pro 8120s | User Guide - Page 226
    .32, 71, 173, 177, 178, 180, 183, 184, 185, 186 Printer driver 70 Problem 158, 209 Program 11, 37 Q Quick Install 69 R Recommended paper 118 Reducing my 137 Symbols 6 T Tab stock 108 Thick paper 134 Toner 145, 147 Toner cartridge cover 24 Tray 1 24, 103 Tray 2 24, 104 Tray 3 24
  • Ricoh Pro 8120s | User Guide - Page 227
    Turning On/Off the Power 43 Two-Sided Combine 59 Two-sided paper 114 U Unauthorized copy prevention 21 Used toner 148 User certificate 212 User code authentication 45 V Vents 26 W Web Image Monitor 20, 99 What you can do with this machine 13 Wide large capacity tray 8, 30, 109 Wide LCT
  • Ricoh Pro 8120s | User Guide - Page 228
    MEMO 220 EN GB EN US D181-2503
  • Ricoh Pro 8120s | User Guide - Page 229
    © 2013
  • Ricoh Pro 8120s | User Guide - Page 230
    EN GB EN US D181-2503
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For safe and correct use, be sure to read the Safety Information in
"Read This First" before using the machine.
For information not in this manual, refer to
the HTML/PDF files on the supplied
CD-ROM.
Troubleshooting
Adding Paper and Toner
Web Image Monitor
Document Server
Scan
Print
Copy
Getting Started
Easy Search
User Guide