Ricoh e3300N User Guide
Ricoh e3300N - Aficio GX Color Inkjet Printer Manual
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UPC - 026649056796
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Ricoh e3300N manual content summary:
- Ricoh e3300N | User Guide - Page 1
GX e2600/GX e3300N/GX e3350N User Guide 1 Read This First 2 Preparing for Printing 3 Printer Driver 4 Monitoring and Configuring the Printer 5 Using the Printer with a Macintosh 6 Maintaining 7 Troubleshooting 8 Appendix Read this manual carefully before you use this machine and keep it handy for - Ricoh e3300N | User Guide - Page 2
- Ricoh e3300N | User Guide - Page 3
Prohibition...9 Trademarks...9 Disclaimer...11 User's Notes...11 Manuals for This Printer...13 How to Read This Manual...15 Description for the Specified Model...15 Symbols...16 Installing User Guide...16 How to Use User Guide...17 Removing the User Guide...19 Guide to Components...20 Machine Body - Ricoh e3300N | User Guide - Page 4
's Control Panel (Host Interface Menu)...71 Changing the Host Interface Menu...73 Installing the Drivers for Network Connection 74 Installing the PCL or RPCS Raster Printer Driver (Network 75 Installing the DeskTopBinder - SmartDeviceMonitor for Client 81 Paper...82 Compatible Paper Types...82 - Ricoh e3300N | User Guide - Page 5
131 Hardware (for Macintosh)...131 Preparing for Printing (for Macintosh)...132 Installing the Printer Driver under Mac OS X 133 Installing the Printer Driver on a Macintosh 133 Specifying the Printer Settings on a Macintosh 134 Printer Properties Dialog Box on a Macintosh 138 Dialog Boxes for - Ricoh e3300N | User Guide - Page 6
153 Displaying Mac Help...153 Maintaining (for Macintosh)...154 Troubleshooting (for Macintosh)...155 Updating the Printer Driver on a Macintosh 156 Checking the Version of the Printer Driver on a Macintosh 156 Uninstalling the Printer Driver from a Macintosh 156 Software on the CD-ROM for - Ricoh e3300N | User Guide - Page 7
Print Cartridges...199 Replacing an Ink Collector Unit...201 Cleaning...204 Cleaning the Power Cable Plug...204 Moving...205 Moving a Short Distance...205 Moving a Long Distance...205 Disposing...207 When Not Using for a Long Period of Time 208 7. Troubleshooting Software Cannot Be Installed...209 - Ricoh e3300N | User Guide - Page 8
Open...264 Cover Open / Print Cartridge(s) Not Detected 266 Duplex Unit Not Detected...268 Cartridge Almost Empty...269 Cartridge Empty...270 Used Cartridge...271 Ink Collector Unit Not Detected...272 Ink Collector Unit Almost Full...274 Ink Collector Unit Full...274 Used Ink Collector Unit...274 6 - Ricoh e3300N | User Guide - Page 9
Updating the Firmware...283 Checking the Current Printer Driver Version 284 Software on the CD-ROM...285 Files...285 RPCS Raster Printer Drivers...285 PCL Printer Drivers (GX e3350N only 286 SmartDeviceMonitor for Client...286 Manuals (HTML files)...287 Cautions to Take When Using in a Network - Ricoh e3300N | User Guide - Page 10
INDEX...317 8 - Ricoh e3300N | User Guide - Page 11
are requested to read this manual carefully and follow the instructions. Please keep this manual in a handy place near drafts, checks, passports, driver's licenses. The preceding list is meant as a guide only and is not Windows are registered trademarks of Microsoft Corporation in the United States - Ricoh e3300N | User Guide - Page 12
Server 2003 R2 are as follows: Microsoft® Windows Server® 2003 R2 Standard Edition Microsoft® Windows Server® 2003 R2 Enterprise Edition Microsoft® Windows Server® 2003 R2 Datacenter Edition • The product names of Windows Server 2008 are as follows: Microsoft® Windows Server® 2008 Standard 10 - Ricoh e3300N | User Guide - Page 13
Windows® HPC Server 2008 Microsoft® Windows Server® 2008 Standard without Hyper-VTM Microsoft® Windows Server® 2008 Enterprise without Hyper-VTM Microsoft® Windows Server® 2008 Datacenter without Hyper-VTM Disclaimer Contents of this manual User's Notes • High temperatures inside the printer - Ricoh e3300N | User Guide - Page 14
sleeves. 1 1 12 23 34 45 56 BYJ164S 1. Toothed rubber belt 2. Transparent black band 3. Ink tubes 4. Print head rail rod 5. Paper pressing board 6. Feed belt • Take care not to let paper clips and other foreign objects fall inside the printer. • After you install the print cartridge and switch the - Ricoh e3300N | User Guide - Page 15
printing document, the ink collector unit may fill up sooner than normal. An "Ink Collector almost full" message appears shortly before the ink collector unit is full. Although the printer remains usable until the unit is completely full, contact your sales or service representative 1 as early - Ricoh e3300N | User Guide - Page 16
. User Guide (HTML) 1 This guide, which is on the CD-ROM, explains in detail how to use the printer. The guide explains how to make network and printer driver settings, and how to make and check printer settings using a Web browser and other utilities. The guide also contains troubleshooting - Ricoh e3300N | User Guide - Page 17
you are in, certain units may be optional. For details, please contact your local dealer. Three kinds of models notation are employed in this manual. GX e2600: This model supports the RPCS Raster printer driver. GX e3300N: This model supports the RPCS Raster printer driver. GX e3350N: This model - Ricoh e3300N | User Guide - Page 18
of keys and buttons. Installing User Guide Follow the procedure below to install User Guide only. If you installed the software when performing [Quick Install for USB] or [Quick Install for Network], there is no need to install it again here. • The following explanation uses Windows XP as an example - Ricoh e3300N | User Guide - Page 19
"Installing the PCL or RPCS Raster Printer Driver (USB)". How to Use User Guide User Guide (on the provided CD-ROM) includes detailed information about this printer and a troubleshooting guide. Use one of the browsers below to display User Guide. • Windows: Microsoft Internet Explorer Version 4.01 - Ricoh e3300N | User Guide - Page 20
Windows Start menu. 1. On the [Start] menu, point to [All Programs], point to [Product Name], and then click [Product Name User Guide]. The browser opens, and then User Guide appears. • Depending on the settings made during installation, menu folder names may differ. Opening from the Printer Driver - Ricoh e3300N | User Guide - Page 21
User Guide from the supplied CD-ROM. 1. Start Windows, and insert the provided CD-ROM into the CD-ROM drive. 1 After inserting the CD-ROM, the [Printer Drivers, Manuals click [Uninstall User Guide]. 3. Follow the instructions that appear to remove the User Guide. Removing the User Guide using [Add - Ricoh e3300N | User Guide - Page 22
1. Read This First Guide to Components The names and functions of parts of the printer body, control panel, and options are explained. 1 Machine Body This is a front view of the printer. 1 2 5 3 6 7 4 8 9 10 11 BPR102S 12 13 BPR103S 1. Top Cover Normally, keep this cover closed. If you - Ricoh e3300N | User Guide - Page 23
or replace an ink cartridge or the ink collector unit. 12. Paper Feed Wheel Use to wind out paper jammed around the guide board. 13. Left Cover Normally, keep this cover closed. Open this cover when you need to turn the paper feed wheel. Machine Rear This is a rear view of the printer. GX e2600 - Ricoh e3300N | User Guide - Page 24
1. Read This First GX e3300N 1 12 3 GX e3350N 1 2 3 GX e2600 56 4 5 BPR104S 4 5 BYJ119S BYJ261S 22 - Ricoh e3300N | User Guide - Page 25
GX e3300N/GX e3350N 56 Guide to Components 1 BPR105S 1. USB slot Connect the USB cable from the computer here. 2. Ethernet port (GX e3300N/GX e3350N only) Use a network interface cable to connect the printer to a network. 3. Duplex Unit (GX e3300N/GX e3350N only) Turns the paper over when - Ricoh e3300N | User Guide - Page 26
This First 1 2 13 4 8 9 5 10 6 11 7 12 BYJ106S 1. Display Displays current printer status and error messages. 2. Cartridge replacement indicator Each color corresponds to a print cartridge. From the left, the colors show the status of the black (K), cyan (C), magenta (M), and yellow - Ricoh e3300N | User Guide - Page 27
Guide to Components 9. [#Enter] key Press this key to execute menu items selected on the display. 10. [Escape] key Press this key to return to the previous condition on the display. 1 11. [Power] key • Press to turn the power on and off. • To turn the power on, press and hold down the [Power - Ricoh e3300N | User Guide - Page 28
1. Read This First Lowering the Control Panel 1. Carefully pull the control panel slightly forward ( ). 1 2. Lower the control panel ( ). BPR190S • You can set the tilt to one of three angles. 26 - Ricoh e3300N | User Guide - Page 29
default settings of the printer and provides information about the parameters included in each menu. For details about procedures and settings, see the information under 1 in . * Does not appear when using the GX e2600/GX e3300N. ** Does not appear when using the GX e2600. Counter Menu Show - Ricoh e3300N | User Guide - Page 30
) Dry-delay (Dup)** Paper Feed Test De-condensation System Menu Prt. Err Report* Auto Continue Sub Paper Size Energy Saver Notify by Email** Memory Usage* Unit of Measure Page Size* Paper Type* Preprinted Ppr* Copies* Duplex* 28 - Ricoh e3300N | User Guide - Page 31
-direct.Prt.* Density* Color Mode* Recycl.Ppr.Mode Env.Slctr.Alert Pg Recov. Error Ink C.U. Space Host Interface Menu I/O Timeout Network Setup** USB Setting PCL Menu* Menu Orientation Form Lines Font Source Font Number Point Size Font Pitch Symbol Set Courier Font Making Printer Settings Using the - Ricoh e3300N | User Guide - Page 32
Ext. A4 Width 1 Append CR to LF Resolution Black Printing Language Menu Japanese English German French Italian Dutch Danish the Paper Settings using the Printer's Control Panel (Paper Input Menu)" • p.63 "Checking the Printer Status and Settings using the Printer's Control Panel (List/Test - Ricoh e3300N | User Guide - Page 33
Maintenance Menu)" • p.182 "Specifying System Settings using the Control Panel (System Menu)" • p.71 "Specifying the Interface and Network Settings using the Printer's Control Panel (Host Interface Menu)" 1 • p.188 "Specifying PCL Settings using the Control Panel (PCL Menu)" • p.191 "Selecting - Ricoh e3300N | User Guide - Page 34
Options This section explains the names and functions of the various available options. 1 Multi Bypass Tray BY1000 Use this tray to feed in sheets manually. 2 1 3 BPR107S 1. Bypass tray Load paper here. 2. Bypass tray extension Pull this out according to the paper size. 3. Wheel Use this to wind out - Ricoh e3300N | User Guide - Page 35
BPR109S 5. Pull the bypass tray extension out. 6. Load paper in the bypass tray. • After attaching the paper feed unit, you must register where to start printing on paper loaded in the paper feed unit. • When you attach the bypass tray, take care not to trap the USB cable. BPR198S • When you detach - Ricoh e3300N | User Guide - Page 36
1. Read This First • For details about registering where to start printing on paper loaded in the paper feed unit, see p.174 "Registration". 1 34 - Ricoh e3300N | User Guide - Page 37
section lists useful and recommended functions. Automatically selecting the tray for printing 1 See p.92 "Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu)". Copy-guard of printed documents for preventing information leaks See p.99 "Printing". Notifying the - Ricoh e3300N | User Guide - Page 38
1. Read This First 1 36 - Ricoh e3300N | User Guide - Page 39
should be carefully chosen because environmental conditions greatly affect its performance. The area where the printer is to be placed • To avoid malfunctions, position the machine away from the following: • direct sunlight • flow of air from air conditioners or heaters • radios, - Ricoh e3300N | User Guide - Page 40
2. Preparing for Printing 2 BPR172S BPR173S • White area: Permissible Range • Blue area: Recommended Range • The diagram below shows the ideal clearance for loading paper, replacing print cartridges, and removing jammed paper BPR205S a. If you attach the bypass tray (option), provide additional - Ricoh e3300N | User Guide - Page 41
e2600/GX e3300N • 100-240V: 50/60Hz 1.0-0.6A GX e3350N • 100-120V: 50/60Hz 1.0A • 220-240V: 50/60Hz 0.6A Checking the Computer to be Connected To use this printer, computers must meet the following specifications: • PC/AT-compatible computer with USB or network interface • Operating system: Windows - Ricoh e3300N | User Guide - Page 42
• Power Cord • Starter cartridge - Cyan • Starter cartridge - Magenta • Starter cartridge - Yellow • Starter cartridge - Black • Quick Installation Guide • Safety information • CD-ROM; User Guide is included on this. 1. Take off the protective covering. 2. Remove the plastic bag. 3. Lift the printer - Ricoh e3300N | User Guide - Page 43
Attaching the Options Attaching the Multi Bypass Tray BY1000 1. Make sure the printer's power cord is unplugged. 2. Take the bypass tray out of its box its extension and adjust the side guides according to the size of the loaded paper. After attaching the paper feed unit, you must register where to - Ricoh e3300N | User Guide - Page 44
for Printing • For details about registering where to start printing on paper loaded in the paper feed unit, see p.174 "Registration". Installing the Print Cartridges 2 • If ink comes into contact with your eyes, rinse immediately in running water. For other symptoms, consult a doctor. • If - Ricoh e3300N | User Guide - Page 45
cover ( ). 2 BPR113S 3. Check the orientation of each cartridge, and then install them gently. BPR114S Install in the following order from the left: black, cyan, magenta, and yellow. 4. Push in each cartridge. 5. Repeat steps 3 to 4 for all four cartridges. 6. Close the right front cover. BPR115S - Ricoh e3300N | User Guide - Page 46
handle the machine while the cartridge is being filled. Ink filling begins when the machine's power is switched on. Until the "Loading Ink..." message disappears from the control panel. 1. Remove the orange tape from around the power cord. 2. Plug the power cord fully into the printer. BPR116S 44 - Ricoh e3300N | User Guide - Page 47
outlet. BPR117S The surface should be level within two degrees. Make sure the power cord is not trapped under the printer. 4. Press the [Power] key. Setting Up the Hardware 2 BYJ118S The printer starts feeding ink into its print heads (taking approximately 6 minutes). Make sure the "Ready" message - Ricoh e3300N | User Guide - Page 48
slightly ( ), and then pull it out further ( ). BPR183S Pull tray 1 completely out. Take care not to drop it. 2. While squeezing the catch on the paper guide, slide the guide so it is positioned according to the paper size. BPR121S Beforehand, make sure to squeeze the front end paper - Ricoh e3300N | User Guide - Page 49
Setting Up the Hardware 3. Load paper with the print side face down but not over the limit mark. 2 BPR122S 4. Squeeze the front end paper guide, and then slide it to meet the edge of the paper. BPR123S 5. Push tray 1 gently in until it stops. BPR125S Loading Paper Larger than A4/ - Ricoh e3300N | User Guide - Page 50
2. Preparing for Printing • Load Legal size paper in orientation. 1. Hold the Tray 1 grip, pull the tray halfway out, lift it slightly ( ), and then pull it out further ( ). 2 BPR183S Pull tray 1 completely out. Take care not to drop it. 2. Slide the tabs on both sides of the tray's interior to the - Ricoh e3300N | User Guide - Page 51
Hardware 4. Slide the tabs back into place to lock the paper tray extension into position. 2 BPR168S 5. While squeezing the catch on the paper guide, slide the guide so it is positioned according to the paper size. BPR169S Do not use the paper tray extension for A4 (Letter) size paper or smaller - Ricoh e3300N | User Guide - Page 52
2. Preparing for Printing 7. Squeeze the front end paper guide, and then slide it to meet the edge of the paper. 2 BPR171S 8. Push tray 1 gently in until it stops. BPR174S 9. Pull out the output ramp - Ricoh e3300N | User Guide - Page 53
on facing up. 2 BPR126S Before loading narrow paper, position the side paper guides according to the paper size. BPR176S Printing a Configuration Page After setting up the hardware and before connecting the printer to a computer, make a test print by printing the configuration page. Printing the - Ricoh e3300N | User Guide - Page 54
nozzle check test pattern. 4. Hold the [Power] key down until the printer shuts down. If you are connecting the printer to a computer via USB, proceed to you are connecting the printer to a network, proceed to p.57 "Connecting the Computer and Installing the Software (Network Connection)". • For - Ricoh e3300N | User Guide - Page 55
p.66 "Installing the PCL or RPCS Raster Printer Driver (USB)". Before Installing the Software (USB) Before installing the software, connect the printer to your computer using a USB cable. • Even if the computer that you are connecting the printer to via USB is networked, you can still connect the - Ricoh e3300N | User Guide - Page 56
, because the tray makes connecting the cable difficult. Quick Install for USB Follow the procedure below to install the printer driver and User Guide. • Do not turn the printer on until you have read how to do so. BPR111S • Only administrators can perform this installation. Log on as a member - Ricoh e3300N | User Guide - Page 57
is off, and then click [Next >]. 6. Check again that the power of the printer is off, and then click [Next >]. Check that the dialog box below appears. If the [Software Installation] or [Windows can't verify the publisher of this driver software] dialog box appears, see "Notes on the Installation - Ricoh e3300N | User Guide - Page 58
10. Click [Finish]. The printer driver and User Guide are now installed. If the message "Digital Signature Not Found" or the [Found New Hardware Wizard] or [Hardware 2 Installation] dialog box appears, see "Notes on the Installation". • After inserting the CD-ROM, the [Printer Drivers, Manuals - Ricoh e3300N | User Guide - Page 59
cable to the printer. You can connect a 10BASE-T or 100BASE-TX cable to the printer. • Ethernet cables are not supplied with this printer. Select your cable according to the network environment. 1. Plug the Ethernet cable into the Ethernet port on the rear of the printer. GX e3300N BPR129S 57 - Ricoh e3300N | User Guide - Page 60
of the cable to the printer's network, such as to a hub. Check the LEDs on the Ethernet port GX e3300N 1 2 GX e3350N 2 3 1 BPR177S AKR136S 1. Indicator (green) Remains green as long as the machine is properly connected to the network via 100 BASE-TX cable. Unlit if 10 BASE-T cable is connected - Ricoh e3300N | User Guide - Page 61
If you have connected the printer to a network, make the required network environment settings. The following table shows the control panel settings and their default values. These items appear in the [Network Setup] menu. Setting Name Value 2 1.DHCP On 2.IP Address GX e3300N: 11.22.33.44 - Ricoh e3300N | User Guide - Page 62
entry field of the IP address, and then press the [#Enter] key. IP Address: . 0. 0. 0 To get an IP address for the printer, contact your network administrator. The value moves by 10 if the [ ] or [ ] key is kept pressed. When the [#Enter] key is pressed, the cursor moves to the next field. 7. Press - Ricoh e3300N | User Guide - Page 63
Install for Network Follow the procedure below to install the printer driver, User Guide, and Windows can't verify the publisher of this driver software] dialog box appears: 1. Click [Yes], [Continue Anyway] or [Install this driver software anyway] to continue the installation. 1. Start Windows - Ricoh e3300N | User Guide - Page 64
dialog box appears, see "Notes on the Installation". 6. Click [Finish]. The printer driver, User Guide, and DeskTopBinder - SmartDeviceMonitor for Client are now installed. • After inserting the CD-ROM, the [Printer Drivers, Manuals, Utilities] dialog box appears. If it does not, double-click the - Ricoh e3300N | User Guide - Page 65
printer is working properly and to ascertain the printer's status and settings. Config. Page 2 You can print the current configuration of the printer. Color Demo Page You can print color as the printer's version, attached options, printer language name, and remaining amount of ink are printed - Ricoh e3300N | User Guide - Page 66
[Printer Driver] (GX e3300N), [PCL/RPCS Raster Printer Drivers] (GX e3350N), and [DeskTopBinder - SmartDeviceMonitor for Client]. Note that the GX e2600 cannot be connected to networks. Installation Key Quick Install for Network Printer Driver User Guide Installed Software • Printer driver • User - Ricoh e3300N | User Guide - Page 67
settings are complete, the printer becomes ready for use. • With a network connection, you can use the Windows printer port to send print jobs to the printer 2 directly (peer-to-peer transfer) or use the printer as a network printer and send print jobs to the printer from a client computer via - Ricoh e3300N | User Guide - Page 68
Windows, the Add New Hardware Wizard may appear. If this happens, click [Cancel]. Check again that the power is off, and then proceed to step 2. After inserting the CD-ROM, the [Printer Drivers, Manuals the [DRIVERS] folder, and then install the printer driver by following the instructions that - Ricoh e3300N | User Guide - Page 69
to restart the computer appears, restart the computer. • Confirm the printer driver is correctly installed by checking that the [Power] key of the printer is lit and performing a test print. • To perform a test print, open the printer properties dialog box, click [Print Test Page] on the [General - Ricoh e3300N | User Guide - Page 70
]. 5. Select the [Client for Microsoft Networks] check box. 6. Click [OK]. 7. Install the printer driver. 8. On the [Start] menu, click [Printers and Faxes]. 9. Click the icon of the printer, and then click [Sharing...] on the [File] menu. 10. Click [Share this printer], and then enter a name in the - Ricoh e3300N | User Guide - Page 71
setting. Log on as a member of the Administrators group. Configure a computer connected to the network where the print server is connected. 2 1. Start Windows, and then insert the "Printer Drivers, Manuals, Utilities" CD-ROM into the CD-ROM drive. Quit all other applications currently running - Ricoh e3300N | User Guide - Page 72
2. Preparing for Printing • When the CD-ROM is inserted, the [Printer Drivers, Manuals, Utilities] dialog box appears. If it does not, double-click the CD-ROM drive icon under [My Computer] or [Explorer], and then double-click [SETUP. - Ricoh e3300N | User Guide - Page 73
specify the IP address. When DHCP is set to on, the IP address cannot be changed. To change it, set DHCP to off. Contact your network administrator for information about the network configuration. GX e3300N: Default: 11.22.33.44 - Ricoh e3300N | User Guide - Page 74
Active Protocol You can select the active protocol. • TCP/IP Default: Active Ethernet Speed You can select the network speed to operate the printer. • Auto Select • 10Mbps Half D. • 10Mbps Full D. • 100Mbps Half D. • 100Mbps Full D. Default: Auto Select USB Setting You can specify - Ricoh e3300N | User Guide - Page 75
Specifying the Interface and Network Settings using the Printer's Control Panel (Host Interface Menu) Changing the Host Interface Menu This section gives an example of changing a setting in the Host Interface menu. 1. Press the [ - Ricoh e3300N | User Guide - Page 76
This section explains how to install the printer driver for a network printer and configure it according to the printer port. Note that the GX e2600 cannot be connected to networks. 2 Using this Printer as the Windows Printing Port Network connections can be established through Ethernet - Ricoh e3300N | User Guide - Page 77
2003/2008 Print Server 2 BPR131S • p.79 "Using as the Windows Network Printer" Installing the PCL or RPCS Raster Printer Driver (Network) Using the SmartDeviceMonitor for Client Port This section explains how to install the printer driver (TCP/IP) and set up the SmartDeviceMonitor for Client port - Ricoh e3300N | User Guide - Page 78
the SmartDeviceMonitor for Client Port being used, change the machine's network settings on the control panel or using a Web browser, and then install the printer driver. • A message appears if there is a newer version of the printer driver already installed. If there is, you cannot install the - Ricoh e3300N | User Guide - Page 79
group. 1. Start Windows, and then insert the provided CD-ROM into the CD-ROM drive. Quit all applications currently running. 2. Select an interface language, and then click [OK]. 3. Click [Printer Driver]. 2 If your model is the GX e3350N, click [PCL/RPCS Raster Printer Drivers]. The software - Ricoh e3300N | User Guide - Page 80
group. 1. Start Windows, and then insert the provided CD-ROM into the CD-ROM drive. Quit all applications currently running. 2. Select an interface language, and then click [OK]. 3. Click [Printer Driver]. If your model is the GX e3350N, click [PCL/RPCS Raster Printer Drivers]. The software license - Ricoh e3300N | User Guide - Page 81
before the client is set up and configured correctly. To use the print server, install the printer driver by selecting "Network printer server", and then select the shared printer. • Only administrators and power users can perform this installation. Log on as a member of the Administrators or - Ricoh e3300N | User Guide - Page 82
Comment:], [Driver:], and [Port:] vary depending on the operating system, printer model, and port. 8. Click [Port:], and then click [Add]. 9. Click [Network Printer], and then click [OK]. 10. Double-click the computer name you want to use as a print server in the [Browse for Printer] window. 11 - Ricoh e3300N | User Guide - Page 83
Drivers for Network Windows 10. Click [Next >]. 11. Check the specified setting, and then click [Next >]. 12. Click [Complete]. If you are required to restart the computer after installing SmartDeviceMonitor for Client, restart the computer. • After inserting the CD-ROM, the [Printer Drivers, Manuals - Ricoh e3300N | User Guide - Page 84
colors appear more vivid. Since it does not have an ink- absorbent coating, you can write on it and use it for photocopying, just like regular plain paper. • Glossy paper This machine prints best on glossy paper for laser. For details the types of glossy paper, contact your sales or service - Ricoh e3300N | User Guide - Page 85
Paper Type Plain / Inkjet Plain Paper Plain / Inkjet Plain Paper Glossy Paper Envelope Bypass Tray Unit Size Paper capacity A4 (210 × 297 mm) Maximum paper capacity: 250 A5 (148 × 210 mm) sheets A6 (105 × 148 mm) Maximum paper output B5 JIS ( - Ricoh e3300N | User Guide - Page 86
100 sheets Maximum paper output: 1 sheets Com10 Envelope (41/8" × 91/2") Monarch Envelope (37/8" × 71/2") C6 Envelope (114 × 162 mm) Maximum paper capacity: 10 sheets Maximum paper output capacity: 20 sheets C5 Envelope (162 × 229 mm) DL Envelope (110 × 220 mm) Maximum paper capacity: 20 sheets - Ricoh e3300N | User Guide - Page 87
Paper *1 Under the PCL driver, the available custom size is 139.7-355.9mm (5.50-14.01 inch) (Vertical) Cautions when Loading Paper • Pull the tray completely out before loading it with paper. • Load only supported paper in the paper tray. • Load paper with the print side face down in the paper trays - Ricoh e3300N | User Guide - Page 88
pointing in the paper feed direction. Set paper according to the orientation of the print image, as follows. BYJ132S Compatible Paper Sizes for the Duplex Unit The GX e2600 is not equipped with a duplex - Ricoh e3300N | User Guide - Page 89
Paper Type Size Paper capacity Plain / Inkjet Plain Paper A4 (210 × 297 mm) A5 (148 × 210 mm) A6 (105 × 148 mm) B5 JIS (182 × 257 mm) Letter (81/2" × 11") 2 81/2" × 51/2" Executive (71/4" × 101/2") 16K Correct Orientation of Pre-printed Paper When Loaded in the Bypass Tray Load paper - Ricoh e3300N | User Guide - Page 90
the ink may smear or rub off. Using the printer driver, specify ink to dry depends on the kind of printed image and the environmental conditions. • If the temperature exceeds 25°C or the relative humidity exceeds 50%, problems instructions supplied with them. • Duplex printing is not supported. 88 - Ricoh e3300N | User Guide - Page 91
into the bypass tray. • Insert paper with the print side face up into the bypass tray. • Duplex printing is not supported. Cautions to Observe After Printing Depending on the paper type, the ink may take a while to dry. Before handling, make sure printed sheets have fully dried. Otherwise, the - Ricoh e3300N | User Guide - Page 92
2. Preparing for Printing • dark in places • irregular in length and proportion • Even if compatible paper types are used, print quality may be lower than usual or paper jams may occur if the paper was improperly stored. 2 Printable Area Printable and unprintable areas c c b a BPR195S a. Output - Ricoh e3300N | User Guide - Page 93
c b b d a a e a. Output Direction b. Printable Area c. 8 mm (0.4 inches) d. 38 mm (1.5 inches) e. 3 mm (0.2 inches) c d e BPR196S Paper 2 91 - Ricoh e3300N | User Guide - Page 94
for Printing Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu) This section or type of paper, you must specify the paper settings using "Paper Input Menu" on the printer's control panel. Tray Paper Size You can specify the size of the paper loaded in the - Ricoh e3300N | User Guide - Page 95
Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu) 1. On the control panel, press the [Menu] key. 2 BYJ127S 2. Press the [ ] or [ ] key to display [Paper Input], and then press - Ricoh e3300N | User Guide - Page 96
2. Preparing for Printing 2 94 - Ricoh e3300N | User Guide - Page 97
-tab This type is suitable for users who often need to change printer properties settings and print using a variety of settings. To change the default Custom Setting to Multi-tab, do the following: 1. Click the [Printer Configuration] tab. 2. In the [Window type] area, click [Multi-tab]. 3. Click - Ricoh e3300N | User Guide - Page 98
the [File] menu, click [Print...]. 2. In the Name list, select the name of this printer, and then click Properties (Windows XP/ Vista, Windows Server 2003/2008: Preferences). The printer properties dialog box (Windows XP/Vista, Windows Server 2003: the [Printing Preferences] dialog box) appears. 96 - Ricoh e3300N | User Guide - Page 99
network • The printer must support bidirectional communication. If Bidirectional Communication is Disabled Perform this procedure only if the printer and computer are not communicating bidirectionally. This procedure enables you to display the printer driver settings, specify which optional units - Ricoh e3300N | User Guide - Page 100
, point to [Settings], and then click [Printers]. The [Printers] window appears. 2. Click the icon of the printer you want to use. 3. On the [File] menu, click [Properties]. When you open the printer properties dialog box for the first time after installing the printer driver, or if you have not - Ricoh e3300N | User Guide - Page 101
print side face up in the optional bypass tray unit. 3 • When printing on both sides, content other than text is printed at lower density. • If ink smears appear and characters are not properly formed when printing white text on a black background, select [High speed] or [Speed priority] in the - Ricoh e3300N | User Guide - Page 102
3. Printer Driver 5. Make print settings, and then click [OK]. • Loadable paper sizes, quantities, and paper types vary according to each paper tray. • If you set [Paper Type:] to [Glossy Paper] in the printer properties dialog box, be sure to remove each sheet as it is delivered to the output - Ricoh e3300N | User Guide - Page 103
The pattern and text you have set is printed. a: Text b: Pattern 2. The document is copied to the machine that the Copy Data Security unit is installed. 3. The document is blanked by gray overprint. Printing a Document Using [Mask type:] 1 2 3 BPR200S 1. The print preview of the pattern and the - Ricoh e3300N | User Guide - Page 104
3. Printer Driver • When selecting [Economy Color], [Unauthorized copy...] is not available. • When selecting [Use error diffusion] and [Whole page], [Unauthorized copy...] is not or inability to make use of Unauthorized Copy Control print patterns. • For details, see the printer driver Help. 102 - Ricoh e3300N | User Guide - Page 105
job status first. Canceling a Print Job Being Printed Cancel the print job from the Status monitor or by pressing the [Job Reset] key of the printer. Canceling a print job in queue Cancel the print job from the taskbar of the computer. 3 Canceling Printing from the Status Monitor Follow the - Ricoh e3300N | User Guide - Page 106
3. Printer Driver If you press the [Job Reset] key while the printer is receiving print data for a print job (the Data in lamp is blinking cancel a print job in queue. 1. Double-click the icon of the printer on the taskbar. 2. Select the print job you want to cancel, and then click Cancel on the Document - Ricoh e3300N | User Guide - Page 107
to select the language used for the settings and messages displayed on the Printer Driver. 1. Open the printer properties dialog box. 2. Click [Printing Preferences]. 3. Click the [Printer Configuration] tab. 4. Click [Environment Settings...]. 3 5. In the [Language:] list, select the language - Ricoh e3300N | User Guide - Page 108
Printer Driver 4. Click [Environment Settings...] ( ). 3 BPR204S 5. In the language list (shown below), find the language you require. The languages in the list appear in the following order: • 1.Japanese • 2.English • 3.German • 4.French • 5.Italian • 6.Spanish • 7.Dutch • 8.Swedish • 9.Danish • 10 - Ricoh e3300N | User Guide - Page 109
the Status Monitor Using the Status monitor, you can check the print job status, error messages amount of remaining ink, and other printer status information. • p.195 "Replacing a Print Cartridge" • p.255 "Status Monitor Errors" 4 • p.103 "Canceling Printing from the Status Monitor" Receiving - Ricoh e3300N | User Guide - Page 110
Server 2008 Protocol Stack TCP/IP protocol supplied with Windows Server 2008 What can you do with it? Using SmartDeviceMonitor for Client, you can do the following: • Peer-to-peer printing • Send print jobs directly to the network printer without going through a print server. • Print using - Ricoh e3300N | User Guide - Page 111
a client computer uses SmartDeviceMonitor for Client to access a network printer, you can specify the Notification setting to allow the computer , log on as a member of the Administrators or Power Users group. • p.68 "Sharing the Printer" Specifying the Print Server Follow the procedure below to - Ricoh e3300N | User Guide - Page 112
message again]. 2. Right-click the SmartDeviceMonitor for Client icon, and then, in the pop-up menu, look for the printer you want to monitor. 3. If the printer you want to monitor does not appear, point to [Property], and then click [Monitor Device Settings...]. The SmartDeviceMonitor for Client - Ricoh e3300N | User Guide - Page 113
monitor the status in more detail, right-click the SmartDeviceMonitor for Client icon, and then select the printer you want to monitor. 4. Click [Printer]. A dialog box displaying the printer status opens. 4 • For details about the items in the dialog box, see the SmartDeviceMonitor for Client - Ricoh e3300N | User Guide - Page 114
network protocol settings • Making security settings Configuring the printer To perform the operations from Web browser, TCP/IP is required. After the printer is configured to use TCP/IP, operations from Web browser become available. Recommended Web browsers • Windows: GX e3300N: Internet - Ricoh e3300N | User Guide - Page 115
, enter "http://(printer's IP address)/" to access the printer. If a DNS server is in use and the printer's host name has link to the screen where you can check the firmware version and the link to the administrator log on does not update automatically. To update the information, click [Refresh] in the - Ricoh e3300N | User Guide - Page 116
Configuring the Printer To refresh the entire Web browser window, click printer maintenance. 4. Restart (GX e3350N only) Click to restart the printer and apply the settings. 5. Restore Factory Defaults (GX e3350N only) Click to reset the printer. Checking the Printer Status You can check the printer - Ricoh e3300N | User Guide - Page 117
the timing and status to notify. The following status can be notified: • The printer error has occurred. • The ink has run out. • The ink will run out soon. • The Ink Collector Unit must be replaced now. • The Ink Collector Unit must be replaced soon. • The paper has run out. • The paper has been - Ricoh e3300N | User Guide - Page 118
System Settings using the Control Panel (System Menu)". • For details about specifying the network interface setting, see p.115 "Changing the Printer Settings (GX e3350N only)". Specifying Notification the Printer Status by E-mail In E-mail, you can specify the basic and authentication settings - Ricoh e3300N | User Guide - Page 119
supported authentication protocols are: CRAM MD5, PLAIN, and LOGIN. If you set [SMTP Authentication Encryption] to [Auto], the printer Encryption] to [Off], the printer will try logging on using LOGIN can log on to an SMTP server supporting POP before SMTP. You can specify whether to use - Ricoh e3300N | User Guide - Page 120
time following POP authentication (in milliseconds), you can specify how long the printer can wait for logging on to the SMTP server after logging on to the POP Port Number 1-65535 (1-byte numeric 110 characters) POP User Name 127 characters max. (1-byte None alphanumerics) POP Password - Ricoh e3300N | User Guide - Page 121
available) None Text 255 characters max. (1-byte None alphanumerics) (2-byte characters available) Destinations GX e3300N: Destination 1-5 GX e3350N: Destination 1-10 Name Functions Selectable value 19 characters max. (1-byte alphanumerics) (2-byte characters available) None Default - Ricoh e3300N | User Guide - Page 122
This section lists the settings for notification by e-mail. Functions Selectable value Printer Error ON 4 OFF Cartridge Empty ON OFF Cartridge Almost Empty ON OFF Replace Ink Collector Unit ON OFF Ink Collector Unit Near Full ON OFF No Paper ON OFF Paper Misfeed ON OFF Paper - Ricoh e3300N | User Guide - Page 123
Using Web Browser Functions Unit/Cartridge Not Set Out of Printable Temperature Range Selectable value ON OFF ON OFF Default OFF Hungarian Russian 31 characters max. (1-byte alphanumerics) (2-byte characters available) English Default English None Destination GX e3300N: Destination 1-5 4 121 - Ricoh e3300N | User Guide - Page 124
4. Monitoring and Configuring the Printer GX e3350N: Destination 1-10 Name Functions E-mail Address Selectable value 19 characters max. (1-byte alphanumerics) (2-byte characters available) 127 characters max. (1-byte alphanumerics) None None Default Counter Notification 4 Functions - Ricoh e3300N | User Guide - Page 125
Functions Notify within Cartridge Almost Empty Functions Notify when error Notify within Replace Ink Collector Unit Functions Notify when error Notify within Using Web Browser Selectable value 0 5 10 15 5 20 25 30 (minutes) Default 4 Selectable value Default Occurs Occurs & Fixed - Ricoh e3300N | User Guide - Page 126
4. Monitoring and Configuring the Printer Ink Collector Unit Near Full Functions Notify when error Notify within 4 No Paper Functions Notify when error Notify within Paper Misfeed Functions Notify when error Selectable value Occurs 0 5 10 15 20 25 30 (minutes) Selectable value Occurs Occurs - Ricoh e3300N | User Guide - Page 127
within Paper Type Mismatch Functions Notify when error Using Web Browser Selectable value 0 5 10 15 5 20 25 30 (minutes) Default 4 Selectable value Default Occurs Occurs & Fixed Occurs 0 5 10 15 5 20 25 30 (minutes) Selectable value Occurs Occurs & Fixed Default Occurs 125 - Ricoh e3300N | User Guide - Page 128
4. Monitoring and Configuring the Printer Functions Notify within Selectable value 0 5 10 15 20 25 30 (minutes) 4 Paper Size and Type Mismatch Functions Selectable value Notify when error Occurs Occurs & Fixed Notify within 0 5 10 15 20 25 30 (minutes) Cover Open Functions Notify when - Ricoh e3300N | User Guide - Page 129
Using Web Browser Functions Notify within Selectable value 0 5 10 15 20 25 30 (minutes) Unit/Cartridge Not Set Functions Notify when error Notify within Selectable value Occurs Occurs & Fixed 0 5 10 15 20 25 30 (minutes) Out of Printable Temperature Range Functions Notify when error Notify - Ricoh e3300N | User Guide - Page 130
4. Monitoring and Configuring the Printer Auto E-mail Notification: Counter Notification Machine Total Functions 1. Launch the Web browser. 2. In the address bar, enter "http://(printer's IP address or host name)/". 3. Click . Help on the things you can do through the Web browser - Ricoh e3300N | User Guide - Page 131
printer data. The default community name is "public". Using this community name, you can obtain MIB data. The GX e3300N and GX e3350N can be configured and monitored through a Web browser. The GX e2600 has no networking capability and is therefore not operable through a Web browser. Supporting - Ricoh e3300N | User Guide - Page 132
4. Monitoring and Configuring the Printer 4 130 - Ricoh e3300N | User Guide - Page 133
later • Intel-Based Macintosh: Mac OS X 10.4.5 or later • The operating environment for the printer driver depends on the application in use. • OS X Server is not supported. • Printing with USB 2.0 is supported under Mac OS X 10.3.3 and later versions. 5 Hardware (for Macintosh) PowerPC-Based - Ricoh e3300N | User Guide - Page 134
's Control Panel (List/Test Print Menu)" Specifying the interface and network settings using the printer's control panel See p.71 "Specifying the Interface and Network Settings using the Printer's Control Panel (Host Interface Menu)" Available paper types and how to load paper See p.82 "Paper - Ricoh e3300N | User Guide - Page 135
, adjust the settings as necessary. If using the GX e3300N/GX e3350N, install the driver from the CD-ROM provided with the printer. If using the GX e2600, download the driver from the Web site. The following procedures are based on Mac OS 10.5.1. The procedures for your machine might differ slightly - Ricoh e3300N | User Guide - Page 136
] dialog box. 8. Enter the administrator's user name and password, and then click [OK]. The confirmation screen appears. 9. Read the message on the confirmation screen, and then click [Continue Installation]. The printer driver is installed. 10. Click [Restart]. To complete the installation - Ricoh e3300N | User Guide - Page 137
the list of printers. • To make fine adjustments to print quality, set [Adjust Color Density...] before using the printer. • For details about setting [Adjust Color Density...], see the printer driver Help. Using the Printer via Network Connection from a Macintosh Note that the GX e2600 cannot be - Ricoh e3300N | User Guide - Page 138
, enter the IP address of the printer you want to use. 6. Select [Select a driver to use...] in the [Print Using] field, and then select a printer in the list. Under Mac OS X 10.3.x - 10.4.x, select [RICOH] in the [Printer Using] field, and then select a printer in the [Model Name] list. 7. Click - Ricoh e3300N | User Guide - Page 139
Installing the Printer Driver under Mac OS X • For details about setting [Adjust Color Density...], see the printer driver Help. 5 137 - Ricoh e3300N | User Guide - Page 140
you can open the [Maintenance Utility] from the [Printer Setup Utility]. • The way of opening the printer settings differs depending on the application. For details, see the manual provided with the application. • Under Mac OS X 10.3.x - 10.4.x, the [Copies & Pages] setting appears under the name - Ricoh e3300N | User Guide - Page 141
up menu, select the printer you want to use. If you want to use a printer connected to the network, select the printer according to its IP address ] to [Paper Feed]. Under Mac OS X 10.3.x - 10.4.x, if you open the printer driver settings from an application, the previously specified settings appear - Ricoh e3300N | User Guide - Page 142
5. Using the Printer with a Macintosh The [Printer List] appears. 2. From the [Print & Fax], select the printer you want to use, and then click [Open Print Queue...]. If you want to use a network printer, select it according to its name of the printer. 3. On the [Print & Fax] toolbar, click [Utility - Ricoh e3300N | User Guide - Page 143
, whether it is connected to your computer via USB or the network. For details about how to share the printer, see Mac Help. • For details about displaying the printer driver settings, see p.138 "Displaying the Printer Driver Settings Dialog Boxes on a Macintosh". • For details about specifying the - Ricoh e3300N | User Guide - Page 144
Printer the paper guide release, and then slide the paper guides into position according 10.3.x - 10.4.x, using the pop-up menu, switch from [Copies & Pages] to [Paper Feed]. 4. Select the color mode, paper type, and print quality from the [Setup] settings. Select the color mode from the [Color/Black - Ricoh e3300N | User Guide - Page 145
does, read the message, and then click [OK]. • Under Mac OS X 10.3.x - 10.4.x, the [Copies & Pages] setting appears under the name of the application in about dithering, see the printer driver Help. • For details about specifying a time for ink drying, see the printer driver Help. • For details - Ricoh e3300N | User Guide - Page 146
[Print]. • To use the bypass tray, click the [Driver] tab in the [Printer Info] dialog box, and then select the [Bypass Tray Unit] check box. To display the [Printer Info] dialog box, display the [Print & Fax], double-click the printer from the printer list, and then click [Info] on the toolbar - Ricoh e3300N | User Guide - Page 147
Printing with a Macintosh • For details about the print job queue window, see p.151 "Displaying the Printer Status on a Macintosh". Canceling Printing Using the [Job Reset] Key of the Printer (for Macintosh) You can cancel a print job while it is being transmitted or printed. 1. Check that - Ricoh e3300N | User Guide - Page 148
are using Mac OS X v10.3.x or v10.4.x and change the [Print Mode], [Color Mode], [Dithering], or [Color profile] settings, you must select an item other than [Printer Features] first, and then select [Printer Features] again in the [Printer Features] pop-up menu. If you fail to do so, the options - Ricoh e3300N | User Guide - Page 149
1 Thick paper-High quality Thick paper-Standard Thick paper-High speed • If you are using Mac OS X v10.5 or later and specify [Black and White] for [Color/Black and White], [Color Ink Saving] will be unavailable. • If you are using Mac OS X v10.5 or later and specify the following paper types - Ricoh e3300N | User Guide - Page 150
Using the Printer with a Macintosh • If you are using Mac OS X v10.3.x or v10.4.x and specify the following combinations of printing modes, [Color Ink Saving] - [Color Mode] will be unavailable. If you specify [Color Ink Saving], the color mode will change automatically to [Color]. Inkjet postcard - Ricoh e3300N | User Guide - Page 151
Notes on/Limitations of Printing Using a Mac Resolution Paper Type Number of Print Head Bi-/Uni-directional Passes Printing 600 dpi Postcard 1 Unidirectional 600 dpi Postcard 2 Unidirectional 600 dpi Envelope 1 Unidirectional 600 dpi Envelope 2 Unidirectional 600 dpi Thick 1 - Ricoh e3300N | User Guide - Page 152
Macintosh) For details about using a Macintosh to obtain a list of the printer's settings, the printer's status, or similar printer information, see the following section: Checking the printer's status or changing the printer's network settings using a Web browser See p.112 "Using Web Browser" 5 150 - Ricoh e3300N | User Guide - Page 153
to display the Status Monitor. 1. Display the [Print & Fax]. Under Mac OS X 10.3.x - 10.4.x, display the [Printer List]. 2. From the [Print & Fax], select the printer you want to use. If you want to use a network printer, select it according to its IP address. 3. On the [Print & Fax] toolbar, click - Ricoh e3300N | User Guide - Page 154
5. Using the Printer with a Macintosh • For details about displaying the [Print & Fax], see p.139 "Displaying the Print dialog on a Macintosh". 5 152 - Ricoh e3300N | User Guide - Page 155
and how to specify them. Use the following procedure to open the printer driver Help and Mac Help under Mac OS X. Displaying Help from the Print select [RICOH RPCS Raster Help]. The Help screen appears. Under Mac OS X 10.3.x - 10.4.x, start Help Viewer from Mac Help, and then select [RICOH RPCS - Ricoh e3300N | User Guide - Page 156
For details about maintaining and managing the printer with a Macintosh computer, see the printer functions See p.193 "Restricting Printer Functions" Replacing a print cartridge See p.195 "Replacing a Print Cartridge" Replacing an ink collector unit See p.201 "Replacing an Ink Collector Unit - Ricoh e3300N | User Guide - Page 157
(for Macintosh) Troubleshooting (for Macintosh) Printing will not start See p.218 "Printing Will Not Start" Paper is not fed or delivered normally See p.220 "Paper Is Not Fed - Ricoh e3300N | User Guide - Page 158
the Printer with a Macintosh Updating the Printer Driver on a Macintosh Checking the Version of the Printer Driver on a Macintosh This section explains how to check the version of the current printer driver. 1. Display the [Print & Fax]. Under Mac OS X 10.3.x - 10.4.x, Display the [Printer List - Ricoh e3300N | User Guide - Page 159
10.3.x - 10.4.x, click [Quit Printer Setup Utility] on the [Printer Setup Utility] menu. The [Printer Setup Utility] closes. 5. Insert the provided CD-ROM into the CD-ROM drive. The GX e2600 driver closes and the printer driver is not uninstalled. 8. Enter the administrator's user name and - Ricoh e3300N | User Guide - Page 160
: Mac OS X 10.4.5 or later Manuals (HTML files) * Not provided with the GX e2600. RPCS Raster Printer Drivers for Macintosh This section gives the file locations of the different RPCS raster printer drivers and their system requirements. File Location (GX e3300N/GX e3350N only) The drivers are in - Ricoh e3300N | User Guide - Page 161
Software on the CD-ROM for Macintosh • For details about using the printer driver, see the printer driver Help. Manuals (HTML files) for Macintosh This section gives the location of the manuals. File Location The manuals are in the following folders on the supplied CD-ROM. MANUAL_HTML\LIST 5 159 - Ricoh e3300N | User Guide - Page 162
5. Using the Printer with a Macintosh 5 160 - Ricoh e3300N | User Guide - Page 163
total number of pages printed in Economy Color. Print You can print out the printer's page counts, including the number of duplex-printed pages. "Total Mono+Economy Color" combines "Total Mono Color" and "Total Economy Color". • Black and white files are counted as black and white prints even if - Ricoh e3300N | User Guide - Page 164
[ ] or [ ] to display [Show Counter], and then press the [#Enter] key. 6 Menu: Show Counter 4. Press [ ] or [ ], and then check the [Color], [Black], and [EconClr] on the display. Color: 12345678 Black: 12345678 EconClr: 12345678 5. Press the [Online] key. The operating screen appears. 162 - Ricoh e3300N | User Guide - Page 165
you can specify printer maintenance settings for adjusting colors are not printed or are printed faintly. Head cleaning consumes ink .Paper Feed If printed lines are horizontally misaligned or if repeat function allows you to specify setting values in units of ten or scroll the display quickly by - Ricoh e3300N | User Guide - Page 166
to dry. The interval must be long enough to allow a duplex-printed sheet to dry. The GX e2600 has no duplex printing capability and therefore does not feature this function. • Off 6 • 1 sec • 2 sec • 5 sec • 10 sec • 15 sec • 20 sec Default: Off Paper Feed Test You can eject a sheet of - Ricoh e3300N | User Guide - Page 167
1. Press the [Menu] key. Performing Maintenance using the Control Panel (Maintenance Menu) BYJ127S 2. Press the [ ] or [ ] key to display [Maintenance], and then press the [#Enter] key. Menu: Maintenance 3. Press the [ ] or [ ] key to display [Nozzle Check], and then press the [#Enter] key. - Ricoh e3300N | User Guide - Page 168
Follow the procedure below to perform a normal print head cleaning. Perform a head cleaning when a particular color cannot be printed or print images are blurred. Head cleaning consumes ink. When the Print cartridge is empty, replace it instead of performing a print head cleaning. After a Print - Ricoh e3300N | User Guide - Page 169
the [#Enter] key. Maintenance: Head-cleaning 5. Press the [ ] or [ ] key to select a color, and then press the [#Enter] key. Head-cleaning: All Heads 1 1 2 2 BYJ160S 1. Head 1 (Yellow/Magenta) 2. Head 2 (Black/Cyan) 6 6. Press the [#Enter] key. Press # to clean heads Head cleaning starts - Ricoh e3300N | User Guide - Page 170
6. Maintaining 1. Press the [ ] key. BYJ191S The following message appears: Press # to clean heads 2. Press the [#Enter] key. 6 BYJ161S Head cleaning starts. 1. Hold the [Form Feed] key down for three seconds. 168 BYJ143S Head cleaning starts. - Ricoh e3300N | User Guide - Page 171
print head cleaning. Since this consumes more ink than a normal head cleaning does, perform this when the problem persists after performing a normal head cleaning . Maintenance: Head-flushing 5. Press the [ ] or [ ] key to select a color, and then press the [#Enter] key. Head-flushing: All Heads 169 - Ricoh e3300N | User Guide - Page 172
the [Online] key. 6 The initial screen appears. Head Position Follow the procedure below to print a test pattern and adjust the print head positions if vertical lines are printed unaligned or printed colors look blurred. 1. Slide the envelope selector to the forward position. 170 BPR137S - Ricoh e3300N | User Guide - Page 173
optimal adjustment values on the printed test pattern. The optimal adjustment value is the column number above the square that is between the straight vertical lines and that is the lightest shade of gray. If the column number for the - Ricoh e3300N | User Guide - Page 174
and then press the [#Enter] key. Adjustment: High Speed 10. Press the [ ] or [ ] key to select a line, and then press the [#Enter] key. 6 Adjustment: . Adj.Paper Feed If horizontal lines are printed unaligned, print images are patchy, or a black or white line is printed at regular intervals, - Ricoh e3300N | User Guide - Page 175
on the printed test pattern. The optimal adjustment value is the number that appears on the left of the lightest gray square with straight horizontal lines on both sides. When this number is "+2", the optimal adjustment value is "+2". 173 - Ricoh e3300N | User Guide - Page 176
the lightest gray square are broken, select the optimal adjustment value by referring to the lines broken in the opposite direction. When the "+2" square is the lightest gray square and the "+6" horizontal lines are broken in the opposite direction, the optimal adjustment value is between "+3" and - Ricoh e3300N | User Guide - Page 177
Performing Maintenance using the Control Panel (Maintenance Menu) 1. Slide the envelope selector to the forward position. 2. Press the [Menu] key. BPR137S 6 BYJ127S 3. Press the [ ] or [ ] key to display [Maintenance], and then press the [#Enter] key. Menu: Maintenance 4. Press the [ ] or [ ] key - Ricoh e3300N | User Guide - Page 178
values on the printed test pattern. 9. Fold the test pattern sheet in half lengthwise. BPR197S 10. The optimal adjustment value is the difference between the single vertical line and the cross's vertical line that you can see when the folded paper is held up to light. When the difference is - Ricoh e3300N | User Guide - Page 179
Performing Maintenance using the Control Panel (Maintenance Menu) 14. Press the [ ] or [ ] key to select a paper type, and then press the [#Enter] key. Adjustment: *Plain Paper 15. Press the [ ] or [ ] key to enter the adjustment values (-4.0 to +4.0) in the [Read Direction] from step 7, and then - Ricoh e3300N | User Guide - Page 180
6. Maintaining 2. Press the [ ] or [ ] key to display [Maintenance], and then press the [#Enter] key. Menu: Maintenance 3. Press the [ ] or [ ] key to display [Date/Time], and then press the [#Enter] key. Maintenance: Date/Time 4. Press the [ ] or [ ] key to display [Date Setting], and then press - Ricoh e3300N | User Guide - Page 181
then press the [#Enter] key. Date/Time: Time Setting 5. Press the [ ] or [ ] key to set the time, and then press the [#Enter] key. Time Setting: 10:31:25 6 Time Setting: 10:31:25 AM 6. Press the [Online] key. The initial screen appears. Time Zone Setting 1. Press the [Menu] key. BYJ127S 179 - Ricoh e3300N | User Guide - Page 182
] key. 6 The initial screen appears. De-condensation If the "ERR (993) Power Off On / Call Service if error reoccurs" message appears, there might be condensation inside the printer. You can dry the printer's interior by performing the de-condensation procedure. 1. Press the [Menu] key. BYJ127S - Ricoh e3300N | User Guide - Page 183
If the error persists, switch the printer off, leave it for an hour, and switch it back on. If this does not 6 solve the problem, contact your sales or service representative. • If the paper is smeared with ink after being ejected, contact your sales or service representative. • p.314 "Where to - Ricoh e3300N | User Guide - Page 184
tray that can feed Letter (8 1/2×11) paper specified on the printer driver, and vice versa. • Auto • Off Default: Off Energy Saver Use Energy Saver mode to reduce the printer's power consumption. You can specify how long the printer remains idle before it switches to Energy Saver mode. When the - Ricoh e3300N | User Guide - Page 185
has occurred to a particular email address. After changing this setting, turn the printer off and then back on. The GX e3300N and GX e3350N can be configured and monitored through a Web browser. The GX e2600 has no networking capability and is therefore not operable through a Web browser. • Off - Ricoh e3300N | User Guide - Page 186
6. Maintaining • 7 1/4×10 1/2 • 8×13 • 8 1/2×13 • 8 1/4×13 • 16K (195×267) • 4 1/8×9 1/2 • 3 7/8×7 1/2 • C5 Env (162×229) • C6 Env (114×162) • if the number of pages to print is specified by the printer driver. • 1-999 Duplex Specify whether or not to print on both sides of a sheet. 184 - Ricoh e3300N | User Guide - Page 187
. • Always Printing is always done unidirectionally, regardless of the envelope selector position. Default: Env.Selector:On Density You can adjust the density of the printing color. • Light • Standard • Dark : Default: Standard 185 - Ricoh e3300N | User Guide - Page 188
Default: Dark Color Mode You can select the default color mode. • Color • Economy Color • Black and White Default: Color Recycl.Ppr.Mode Display Ink C.U. Space You can check the remaining capacity of the ink collector unit. • For details about how to display the printer properties - Ricoh e3300N | User Guide - Page 189
Specifying System Settings using the Control Panel (System Menu) Changing the System Menu This section explains setting Energy Saver mode as an example of how to change a System menu setting. 1. Press the [Menu] key. BYJ127S 2. Press [ ] or [ ] key to display [System], and then press the [#Enter] - Ricoh e3300N | User Guide - Page 190
the number of lines per page between 5 and 128. Default: • Metric version: 64 6 • Inch version: 60 Font Source You can set the location of the default font. • Resident • RAM Default: Resident When you select [RAM], you can select only fonts downloaded to the printer RAM. Font Number - Ricoh e3300N | User Guide - Page 191
PCL Settings using the Control Panel (PCL Menu) Default: 10.00 pitch This setting is effective only for fixed-space fonts 300 dpi • 600×600 dpi • 300×150 dpi Default: 600×300 dpi Black Printing You can select the black printing. • Use 4 Colors • Driver Setting Default: Driver Setting 189 - Ricoh e3300N | User Guide - Page 192
6. Maintaining Changing the PCL Menu This section explains setting the symbol set mode as an example of how to change a PCL menu setting. 1. Press the [Menu] key. BYJ127S 2. Press [ ] or [ ] key to display [PCL Menu], and then press the [#Enter] key. 6 Menu: PCL Menu 3. Press [ ] or [ ] key to - Ricoh e3300N | User Guide - Page 193
3. Press the [ ] or [ ] key to select the language, and then press the [#Enter] key. Language: *English The message "Power Off On to Change Setting" appears. 4. Switch the printer off and back on. BYJ118S Use the following procedure to change the language setting. 1. Press the [Online] key. The - Ricoh e3300N | User Guide - Page 194
press the [#Enter] key. The Language setting appears. 4. In the language list (shown below), find the language you require. On the printer's control panel, the names of the available languages appear in English. Language List Language Name Displayed on Control Panel (English) Language Japanese - Ricoh e3300N | User Guide - Page 195
, you can prevent users other than the administrator from doing the following: • Pressing the [Menu] key to display the menu • Holding the [Form Feed] key down to clean the print head • Pressing the [Job Reset] key to cancel print jobs • Pressing the [Power] key to switch the printer off • Pressing - Ricoh e3300N | User Guide - Page 196
6. Maintaining 2. Simultaneously hold the [ ], [Escape], and [#Enter] keys down for 3 seconds, and then [#Enter] key. The following message appears: Press # to unlock 3. Press the [#Enter] key. The following message appears: Panel Unlocked The initial screen appears. 6 194 - Ricoh e3300N | User Guide - Page 197
procedure below to replace a Print cartridge. Checking the Remaining Ink Follow the procedure below to check when to replace Print cartridge replacement indicators. Checking the cartridge replacement indicators of the printer control panel 6 BPR201S The illustration above indicates the control - Ricoh e3300N | User Guide - Page 198
the cyan ink has completely run out. A red background in the image indicates that printing is not possible. Check which color of cartridge 6 needs to be replaced, and then replace it. From left to right, the cartridge replacement indicators display the status of the black - Ricoh e3300N | User Guide - Page 199
to insert the print cartridges correctly. If you insert them incorrectly, Status Monitor might not be able to detect the amount of ink that is remaining in the cartridges. For details about handling the print cartridges, see p.199 "Handling Print Cartridges". Replacing a Print Cartridge Follow - Ricoh e3300N | User Guide - Page 200
area ( ) of the right front cover, open the cover ( ). BPR113S 3. Take out the empty cartridges. When doing this, be sure to hold the printer firmly so that it does not move. 6 BPR140S 4. Check the cartridges' orientation, and then install them gently. Install in the following order from the left - Ricoh e3300N | User Guide - Page 201
safety and reliability, use genuine Print cartridges. • When using the printer for the first time, install the Print cartridges supplied with the printer. • As soon as you install the supplied print cartridges, the printer begins feeding ink to the print heads. Be sure not to reinstall used print - Ricoh e3300N | User Guide - Page 202
quality and consistency, this printer always uses all the available ink colors (black, cyan, yellow, and magenta) to produce print images. Even if your print image is black and white or [Black and White] is selected in the printer properties dialog box, all ink colors will still be used. • Printing - Ricoh e3300N | User Guide - Page 203
is not, ink will leak inside the printer. Replace the ink collector unit when the following message appears on the control panel: The following message appears when the ink collector unit is full. Ink Collector Unit is Full Replace Ink Collector Unit 1. Remove the ink collector unit' packaging. 201 - Ricoh e3300N | User Guide - Page 204
cover, open the cover ( ). BPR113S 3. Wait at least five seconds, and then remove the full ink collector unit from the printer. 6 BPR185S When pulling the unit out, keep the unit level and press on the area marked "Push". 4. Put the Ink collector unit in the supplied plastic bag. 202 BPR186S - Ricoh e3300N | User Guide - Page 205
5. Insert the new ink collector unit. Replacing an Ink Collector Unit BPR187S 6. Slide the ink collector unit carefully into the printer, until you hear it click. 6 7. Close the right front cover. BPR194S 203 - Ricoh e3300N | User Guide - Page 206
6 chemicals could deform, crack, or change the color of the printer. • When wiping the printer with a cloth moistened with detergent, be sure to wipe only the exterior. Cleaning the Power Cable Plug This section describes precautions for cleaning the power cable plug. • Be sure to disconnect the - Ricoh e3300N | User Guide - Page 207
options installed). • Careless handling and over exertion when lifting can result in breakage and/or injury. • Be sure to keep the printer level. If it is unduly tilted, ink will leak from the ink collector. 1. Turn the power off, disconnect the USB cable, or ethernet cable, and then unplug the - Ricoh e3300N | User Guide - Page 208
cables, place the printer in the box it was in when purchased, and transport in a level manner. Contact sales or service representative for details. • The inside of the printer may become dirty if the printer is not level when transported. • When you move the printer, unplug the power cord from the - Ricoh e3300N | User Guide - Page 209
Disposing Disposing Consult with an authorized dealer to dispose of the printer. When disposing of the printer yourself, be sure to comply with local disposal regulations. 6 207 - Ricoh e3300N | User Guide - Page 210
, and then print the nozzle check pattern. If the problem persists, switch the printer off and leave it for at least eight hours. This should unclog the print heads. 6 • After head cleaning is performed multiple times, clogged ink will dissolve over time, and normal printing may become possible - Ricoh e3300N | User Guide - Page 211
been installed. Checking icons Checking the software Checking ports When the printer driver is properly installed, the icon of the printer appears in the [Printers and faxes] folder. When installation of User Guide is complete, User Guide icon appears on your desktop. If the icons do not appear - Ricoh e3300N | User Guide - Page 212
The USB connection does not work. Switch the printer off, unplug the USB cable from the printer, launch "Quick Install for USB" again, and then switch the printer on when the dialog box confirming printer driver installation appears. If this does not solve the problem, press the [Menu] key on the - Ricoh e3300N | User Guide - Page 213
during software installation. If an error occurs because the printer is detected as an unidentified device, follow the instructions under "The USB connection does not work". If this does not solve the problem, do the following: First reboot Windows. Then, on the [Start] menu, select [Settings], and - Ricoh e3300N | User Guide - Page 214
, see Windows Help. USB Connection is not Automatically Detected If the USB connection is not automatically detected, do the following: 1. Delete the printer driver. 2. Delete the device. 3. Run [Quick Install for USB] again. If these steps do not solve the problem, contact your sales or service - Ricoh e3300N | User Guide - Page 215
Software Cannot Be Installed • For details about deleting the device, see p.216 "Deleting Devices". • For details about [Quick Install for USB], see p.54 "Quick Install for USB". 7 213 - Ricoh e3300N | User Guide - Page 216
troubleshoot Test Print problems. The power cord or USB cable or Ethernet cable is Check that the power cord and USB cable, Ethernet not properly connected. cable are properly connected. The port connection is not properly set. 7 Ink feed is incomplete. 1. On the [Start] menu, click [Printers - Ricoh e3300N | User Guide - Page 217
operating environment. • To reinstall the software, restart Windows. • When reinstalling the software, see p.64 "Confirming the Connection Method". Uninstalling the Printer Driver To update the printer driver, uninstall the old printer driver before installing the new one. • The Status monitor - Ricoh e3300N | User Guide - Page 218
. 7 • For details about storing registered custom settings, see the printer driver Help. • For details about updating the printer driver, contact your sales or service representative. Deleting Devices If Windows automatically establishes a USB connection because of an unauthorized device, you can - Ricoh e3300N | User Guide - Page 219
Uninstalling 4. Click [System]. 5. Click the [Hardware] tab. 6. Click [Device Manager]. 7. Right-click [USB Printing Support] or [Product Name], and then click [Uninstall]. A confirmation message appears. 8. Click [OK]. 9. Click [Close]. 7 217 - Ricoh e3300N | User Guide - Page 220
. The printer may be receiving data or replenishing its ink. Wait momentarily for the blinking [Power] key to stop and stay lit. An error message is displayed on the Status monitor. Click [User Guide...] to display the page corresponding to the error where you can check how to solve the problem in - Ricoh e3300N | User Guide - Page 221
also. • Check the printer properties settings. In the [Change User Settings] dialog box, on the [Misc.] tab, select the [Change data processing] check box. • Check whether the latest printer driver is being used. If the printer driver being used is not the latest one, update it with the latest - Ricoh e3300N | User Guide - Page 222
7. Troubleshooting Paper Is Not Fed or Delivered Normally If the printer is operating but paper will not feed or paper jams multiple times, check the condition of the printer and paper. Paper does not feed smoothly. Paper guides are not adjusted properly. • The paper guides of the paper tray do - Ricoh e3300N | User Guide - Page 223
jammed in the duplex unit. The duplex unit is properly locked into position. but not locked. Attach the duplex unit properly. For details, see p.268 "Duplex Unit Not Detected". • If an error is displayed on the Status monitor, follow the instructions to solve the problem. See p.255 "Status Monitor - Ricoh e3300N | User Guide - Page 224
7. Troubleshooting Paper Jam This explains how to remove a paper cannot be removed easily, you can check the condition of paper from the top of the printer. • p.32 "Detaching and Reattaching the Multi Bypass Tray" Using the [Form Feed] Key to pull Tray 1 out and remove the jammed paper manually. 222 - Ricoh e3300N | User Guide - Page 225
Paper Jam • p.223 "Removing Paper Jammed in Tray 1" Removing Paper Jammed in Tray 1 Follow the procedure below to remove paper jammed in tray 1. You can feed the jammed paper to output ramp by opening the left cover and turning the paper feed wheel. BPR145S If turning the paper wheel does not - Ricoh e3300N | User Guide - Page 226
7. Troubleshooting 2. Open the output ramp. 3. Remove jammed paper. BPR184S 7 BPR146S If you cannot remove the jammed paper or it is difficult to remove, the paper may be jammed inside the printer. Examine the paper carefully and remove. 4. Close the output ramp. 224 BPR202S - Ricoh e3300N | User Guide - Page 227
the [Form Feed] key. BPR125S 7 BYJ143S Printing starts. Blank paper may be delivered after printing resumes. • p.232 "Removing Paper Jammed around the Guide Board" • p.220 "Paper Is Not Fed or Delivered Normally" Removing Paper Jammed in the Multi Bypass Tray (optional) Follow the procedure below - Ricoh e3300N | User Guide - Page 228
7. Troubleshooting BPR147S If turning the paper wheel does not remove the jammed paper, use the following procedure to remove it: 1. Remove any paper in the bypass tray. 7 2. Remove jammed paper. BPR148S 226 BPR149S - Ricoh e3300N | User Guide - Page 229
3. Load paper in the bypass tray with the side to be printed on facing up. Paper Jam BPR126S If it is difficult to remove jammed paper, follow the procedure below to remove it. 1. Remove any paper in the bypass tray. 7 BPR148S 2. Push the bypass tray extension in. 3. Detach the bypass tray. - Ricoh e3300N | User Guide - Page 230
7. Troubleshooting 4. Remove the jammed paper from the rear of the printer. 5. Reattach the bypass tray. BPR188S 7 BPR109S 6. Pull the bypass tray extension out. 7. Load paper in the bypass tray with the side to be printed on - Ricoh e3300N | User Guide - Page 231
, carefully pull the tube to the side. Do not pull the tube upward. Pulling the tube upward will damage the printer. • Do not touch the feed belt, the transparent black band, print head rail rod, ink tubes, paper pressing board, or toothed rubber belt. Also, take care not to snag any cables or - Ricoh e3300N | User Guide - Page 232
7. Troubleshooting 5. Paper pressing board 6. Feed belt You can feed the jammed paper to output ramp by opening the left cover and turning the paper feed wheel. - Ricoh e3300N | User Guide - Page 233
3. Remove the jammed paper through the top cover opening. Paper Jam BPR180S If the carriage has stopped halfway, move it to either end. 4. Close the left cover. 7 5. Close the top cover. BPR181S BPR182S Printing starts. After completing this procedure, print the nozzle check test pattern to - Ricoh e3300N | User Guide - Page 234
7 Follow the procedure below to remove paper that is jammed around the guide board. The GX e2600 features a rear cover in place of a duplex unit. • If the bypass tray is attached to the printer, switch the printer off and detach the duplex unit. 1. Pressing the catches on both side of the duplex - Ricoh e3300N | User Guide - Page 235
Paper Jam BYJ263S 2. Unlock the guide board by moving the tabs on both sides toward the middle, and then open the guide board. 7 BPR151S 3. Open the left cover. BPR152S 233 - Ricoh e3300N | User Guide - Page 236
7. Troubleshooting 4. Turn the paper feed wheel to release paper from the feed belt. BPR153S Release paper from the feed belt to make it removable. 5. Insert your finger between the paper and the feed belt, and then remove the paper slowly. 7 BPR154S Do not touch the feed belt. 6. Close the guide - Ricoh e3300N | User Guide - Page 237
Paper Jam 7. Without pressing the catches on its sides, push the duplex unit all the way in until it clicks into place. BYJ155S If using the GX e2600, attach the rear cover. 7 BYJ262S 8. Close the left cover. Printing starts. BPR156S • Depending on how the paper was jammed, printing may resume - Ricoh e3300N | User Guide - Page 238
Follow the procedure below to remove paper jammed in the duplex unit. The GX e2600 is not equipped with a duplex unit. • Make sure the duplex unit is attached properly. • If the bypass tray is attached to the printer, switch the printer off and detach the bypass tray. You can feed the jammed paper - Ricoh e3300N | User Guide - Page 239
2. Remove jammed paper. Paper Jam 3. Close the duplex unit cover. BPR158S 7 BPR159S If the bypass tray has been detached, be sure to switch the power off before reattaching the tray. Printing starts. If it is difficult to remove jammed paper, follow the procedure below to remove it. 1. Pressing - Ricoh e3300N | User Guide - Page 240
remove by the usual methods. • If the bypass tray and duplex unit are attached to the printer, switch the printer off and detach the duplex unit. • Do not touch the feed belt, the transparent black band, print head rail rod, ink tubes, paper pressing board, or toothed rubber belt. Also, take care - Ricoh e3300N | User Guide - Page 241
Paper Jam 1 12 23 34 45 56 BYJ164S 1. Toothed rubber belt 2. Transparent black band 3. Ink tubes 4. Print Head Rail Rod 5. Paper pressing board 6. Feed belt • If the printer's ink tube is preventing access to the jammed paper, carefully pull the tube to the side. Do not pull the tube upward - Ricoh e3300N | User Guide - Page 242
7. Troubleshooting BYJ179S 3. Remove the jammed paper through the top cover opening or back of the printer. 7 BPR180S BPR154S Before removing jammed paper from the back of the printer, remove the duplex unit. If using a GX e2600, remove the rear cover in place of the duplex unit. 240 - Ricoh e3300N | User Guide - Page 243
starting a print job, be sure to attach the output ramp. • Align the paper and reload it in the paper tray. Loading paper over the limit line in the tray may result in a paper jam. BPR122S • p.232 "Removing Paper Jammed around the - Ricoh e3300N | User Guide - Page 244
7. Troubleshooting • p.45 "Loading Paper" 7 242 - Ricoh e3300N | User Guide - Page 245
printer driver settings for problems. If no problems are apparent, check the print cartridge or other consumables. Prints are Unsatisfactory This section explains how to troubleshoot the printer when printing is uneven (due to the wrong amount of ink use the printer for 5 to 10 minutes, print the - Ricoh e3300N | User Guide - Page 246
, print images are patchy, or a black or white line is printed at 7 regular intervals, print a test pattern, and then adjust the paper feed setting. p.172 "Adj.Paper Feed". Does the paper type setting match? Make sure that the paper type setting of the printer driver matches the type of paper - Ricoh e3300N | User Guide - Page 247
of ink may not be able to be regulated. Print the nozzle check test pattern and clean the print heads as necessary. See p.164 "Nozzle Check", p.166 "Headcleaning". Was printing done in black and white? Check the color setting of the application and the color print setting of the printer driver - Ricoh e3300N | User Guide - Page 248
Other Problems You may eliminate certain problems by changing the printer driver Printer Configuration] tab, set [Adjust Color Density] to [Darker] or [Lighter], and then print. • In the [Print Quality-User settings] dialog box, on the [Color Settings] tab, specify [Gray reproduction (Text/Line - Ricoh e3300N | User Guide - Page 249
EMF]. • On the [Printer Configuration] tab, select the [Increase bold with font size] check box. • In the [Print Quality-User settings] dialog box, on the [Color Settings] tab, specify [Gray reproduction (Text/Line Art):]. • To print text in black, in the [Print Quality-User settings] dialog box, on - Ricoh e3300N | User Guide - Page 250
7. Troubleshooting How can I prevent ink transfer between printed sheets during duplex printing? On the [Printer Configuration] tab, in the [Sheet-dry Print Delay...] dialog box, change [Print delay time:]. Ink smudges and characters are not properly formed when printing white text on a black - Ricoh e3300N | User Guide - Page 251
If a Message Appears during Installation If a Message Appears during Installation Message number 58 or 34 indicates the printer driver cannot be installed using Auto Run. Uninstall and then reinstall the printer driver. 7 249 - Ricoh e3300N | User Guide - Page 252
7. Troubleshooting Error & Status Messages on the Control Panel This section explains Page". 7 Cannot use High Temp. / Power Off On The temperature is abnormally high. Switch the printer off and then on. If the message reappears, contact your service representative. See p.275 "Out of Printable - Ricoh e3300N | User Guide - Page 253
board is open. Close the guide board. Hardware Problem Ethernet Board An error in the Ethernet port (ethernet board) network function has occurred. See p.276 "Network Interface Error". Ink Collector is not set / Set the Ink Collector Unit The ink collector unit has not been installed correctly - Ricoh e3300N | User Guide - Page 254
7. Troubleshooting See p.272 "Ink Collector Unit Not Detected". Ink Collector Unit is full / Replace Ink Collector Unit The ink collector unit is full. Replace the ink collector unit. See p.201 "Replacing an Ink Collector Unit". Ink depleted The ink has run out. Change the indicated print - Ricoh e3300N | User Guide - Page 255
control panel. To prevent job delay due to a full ink collector unit, always have a new ink collector unit ready. 7 See p.314 "Where to Inquire". Processing... The printer is printing. Ready The printer is able to print. Remove Misfeed Duplex Unit / Use Feed Wheel in Left Cover Paper has jammed - Ricoh e3300N | User Guide - Page 256
change... The printer is changing its settings. Wait a moment. Temp. alert Please wait... The printer is too hot or cold at start-up. Wait until "Ready" appears on the control panel. Waiting... Wait a moment. • If this does not eliminate the problem, contact your service representative. 254 - Ricoh e3300N | User Guide - Page 257
Monitor Errors Status Monitor Errors If an error occurs with the printer, Status Monitor displays an error message. Click [User Guide...] to display the page corresponding to the error where you can check how to solve the problem in more detail. Depending on the "Auto Continue" and "Env.Slctr - Ricoh e3300N | User Guide - Page 258
7. Troubleshooting • To load the tray, see p.45 "Loading Paper". Printing by Form Feed Press the [Form Feed] key, select the tray, and then print by Form - Ricoh e3300N | User Guide - Page 259
1. Press the [Job Reset] key. Status Monitor Errors BYJ134S 2. Press the [#Enter] key. 7 BYJ161S 3. Press the [#Enter] key. No Paper/Tray Not Detected (Bypass Tray) There is no paper in the bypass tray or the paper is not loaded properly. Do one of the following: • Loading paper (Press the [#Enter - Ricoh e3300N | User Guide - Page 260
7. Troubleshooting 2. Press the [#Enter] key. Printing starts. BYJ161S • To load paper, see p.45 "Loading Paper". Canceling the Print Job Cancel the print job. 7 1. Press the [Job Reset] key. BYJ134S 2. Press the [#Enter] key. 258 BYJ161S - Ricoh e3300N | User Guide - Page 261
. • Print by Form Feed (Change the tray). • Cancel the print job. • To change the paper settings, see p.92 "Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu)". Printing by Form Feed Press the [Form Feed] key, select the tray, and then print by Form Feed. 1. Press the - Ricoh e3300N | User Guide - Page 262
7. Troubleshooting BYJ161S Canceling the Print Job Cancel the print job. 1. Press the [Job Reset] key. 7 BYJ134S 2. Press the [#Enter] key. BYJ161S 3. Press the [#Enter] key. Paper - Ricoh e3300N | User Guide - Page 263
. • Print by Form Feed (Change the tray). • Cancel the print job. • To change the paper settings, see p.92 "Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu)". Printing by Form Feed Press the [Form Feed] key, select the tray, and then print by Form Feed. 1. Press the - Ricoh e3300N | User Guide - Page 264
7. Troubleshooting Canceling the Print Job Cancel the print job. 1. Press the [Job Reset] key. BYJ134S 2. Press the [#Enter] key. 7 BYJ161S tray). • Cancel the print job. • To change the paper settings, see p.92 "Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu)". 262 - Ricoh e3300N | User Guide - Page 265
Printing by Form Feed Press the [Form Feed] key, select the tray, and then print by Form Feed. 1. Press the [Form Feed] key. Status Monitor Errors BYJ143S 2. Press [ ] or [ ] key to select a paper tray, and then press the [#Enter] key. Print: Tray 1 ?: A4 (210 x 297) Print: Tray 1 ?: Plain Paper - Ricoh e3300N | User Guide - Page 266
7. Troubleshooting 1. Press the [Job Reset] key. BYJ134S 2. Press the [#Enter] key. 7 BYJ161S 3. Press the [#Enter] key. Cover Open A cover is open. Make sure all covers are fully closed. If the cover is already closed, open and then reclose it. Follow the procedure below to close the cover. 264 - Ricoh e3300N | User Guide - Page 267
Errors Left cover BPR182S 7 Duplex unit cover BPR156S BPR159S If the bypass tray is attached to the printer, switch the printer off and detach the bypass tray. Check that the duplex unit is correctly attached and the duplex unit cover is closed. The GX e2600 is not equipped with a duplex - Ricoh e3300N | User Guide - Page 268
7. Troubleshooting Rear Cover BYJ262S Only the GX e2600 has a rear cover. • There is a guide board in the recess behind the duplex unit. If the guide board is open, close it. 7 BPR142S • p.32 "Detaching and Reattaching the Multi Bypass Tray" • p.20 "Guide to Components" Cover Open / Print Cartridge - Ricoh e3300N | User Guide - Page 269
If the cover is open: 1. Close the right front cover. Status Monitor Errors BPR115S If the print cartridges are not installed or are installed incorrectly: 1. While pressing the recessed area ( ) of the right front cover, open the cover ( ). 7 2. Push in the cartridge. BPR113S BPR141S 267 - Ricoh e3300N | User Guide - Page 270
is not attached correctly. Follow the procedure below to attach the duplex unit correctly. 7 The GX e2600 is not equipped with a duplex unit. • If the bypass tray is attached to the printer, switch the printer off and detach the bypass tray. 1. Without pressing the catches on its sides, push the - Ricoh e3300N | User Guide - Page 271
. Check which color print cartridge will soon have to be replaced, and then have a new cartridge handy. Checking ink colors • Checking using of the black (K), cyan (C), magenta (M), and yellow (Y) Print cartridges. • With glossy paper, if you print an image that needs a lot of ink, the printer may - Ricoh e3300N | User Guide - Page 272
7. Troubleshooting • Do not carry out head cleaning or head flushing. If you do, the ink may run out. • If you turn the power off and then back on, the printer will send the ink in the print cartridge to the printer. During this, the ink in the print cartridge may run out. • p.107 "Using the Status - Ricoh e3300N | User Guide - Page 273
replacement indicators display the status of the black (K), cyan (C), magenta (M), and yellow (Y) Print cartridges. 7 • Under this condition, the printer cannot carry out head cleaning or head flushing. • If the ink runs out during printing, the printer may eject blank or partially printed - Ricoh e3300N | User Guide - Page 274
Troubleshooting Checking the cartridge replacement indicators of the printer control panel BAJxxxS The illustration above indicates the cyan print cartridge is empty. • Under this condition, the printer the Status Monitor" Ink Collector Unit Not Detected The ink collector unit is not attached - Ricoh e3300N | User Guide - Page 275
( ). BPR113S 2. Attach the ink collector unit by pushing it in until it clicks. Take care not to spill the ink. Remove the ink collector unit only when necessary. 7 3. Close the right front cover. BPR162S BPR115S If the message reappears, contact your service representative. • p.314 "Where to - Ricoh e3300N | User Guide - Page 276
7. Troubleshooting Ink Collector Unit Almost Full The ink collector unit is almost full. Have a new ink collector unit handy. Checking using the printer's control panel Prepare new Ink Collector Unit • If a print cartridge starts running out of ink when the ink collector unit is almost full, the - Ricoh e3300N | User Guide - Page 277
off. BYJ118S 2. Place the printer in a 10 to 32°C (50 to 89.6°F) environment. 3. Turn the printer on. • If humidity is more than 54%, the high end of the appropriate temperature range will be lower than usual. 7 • Even after the power is turned on, the printer may remain in the standby mode - Ricoh e3300N | User Guide - Page 278
7. Troubleshooting • If the error still does not clear after the printer acclimates to room temperature and the power is turned back on, contact your sales or service representative. Network Interface Error An error in the Ethernet port network function has occurred. Do the following: 1. Turn the - Ricoh e3300N | User Guide - Page 279
lever to the rear position the forward position . ; for everything else, set the lever to BPR137S Check the printer driver settings 1. In the application, open the printer properties dialog box. 2. Click the [Setup] tab. 3. Check the [Paper type:] setting. 7 Select the paper type from the - Ricoh e3300N | User Guide - Page 280
7. Troubleshooting 1. Press the [Form Feed] key. BYJ143S 2. Press the [#Enter] key. 7 BYJ161S Canceling the Print Job Cancel the print job. 1. Press the [Job Reset] key. 278 BYJ134S - Ricoh e3300N | User Guide - Page 281
has been cleared, some pages might be missing from the print job. If this happens, do one of the following: • Print by Form Feed (The printer prints the remaining pages following the missed page[s]) • Cancel the print job. Printing by Form Feed Press the [Form Feed] key, and then print. 279 - Ricoh e3300N | User Guide - Page 282
7. Troubleshooting 1. Press the [Form Feed] key. BYJ143S 2. Press the [#Enter] key. 7 BYJ161S Canceling the Print Job Cancel the print job. 1. Press the [Job Reset] key. 280 BYJ134S - Ricoh e3300N | User Guide - Page 283
2. Press the [#Enter] key. BYJ161S 3. Press the [#Enter] key. Status Monitor Errors 7 281 - Ricoh e3300N | User Guide - Page 284
7. Troubleshooting 7 282 - Ricoh e3300N | User Guide - Page 285
8. Appendix Updating the Firmware To update the printer and network interface board firmware, download the latest firmware from the Web site and installing it. • To check the current firmware version, print the system configuration page from the [List/Test Print] menu. • p.63 "Checking the Printer - Ricoh e3300N | User Guide - Page 286
8. Appendix Checking the Current Printer Driver Version Follow the procedure below to check the version of the printer driver currently installed. 1. Open the printer properties dialog box. 2. Click the [Setup] tab. 3. Click [About]. The [About] dialog box appears. 4. Check the version. 5. Click [OK - Ricoh e3300N | User Guide - Page 287
2003/2008 PCL 5c Printer Driver for Windows 2000/XP/Vista and Windows Server 2003/2008 (GX e3350N only) PCL 6 Printer Driver for Windows 2000/XP/Vista and Windows Server 2003/2008 (GX e3350N only) SmartDeviceMonitor for Client ICM Color Profiles for Printer Manuals (HTML files) 8 RPCS Raster - Ricoh e3300N | User Guide - Page 288
printer drivers do not support clustering technology under Windows 2000 and Windows Server 2003/2008. • For details about using the printer driver, see the printer driver Help. PCL Printer Drivers (GX e3350N only) This section gives the file locations of the different PCL 5c printer drivers and - Ricoh e3300N | User Guide - Page 289
CD-ROM • Under Windows 2000/XP/Vista, and Windows Server 2003/2008, you can print over a peer-topeer TCP/IP network. • You can monitor the printer status over a TCP/IP network. File Location SmartDeviceMonitor for Client is in the following folder on the supplied CD-ROM. Network\Devmon\Client\Disk1 - Ricoh e3300N | User Guide - Page 290
Take When Using in a Network Using DHCP This printer can be used in a DHCP environment. In a DDNS environment, the printer name can simultaneously be registered with a DNS server. • Supported DHCP server operating systems are: Windows 2000 Server, Windows Server 2003, Windows Server 2008, and UNIX - Ricoh e3300N | User Guide - Page 291
Interference If another electronic device is placed next to the printer, each will influence the other negatively. In the case the following: • Move the television or radio as far as possible from the printer. • Change the position of the antenna of the television or radio. • Use a different wall - Ricoh e3300N | User Guide - Page 292
Paper sizes (Duplex Unit) (GX e3300N/GX e3350N only) Standard paper size: A4 , A5 (71/4 × 101/2) , 16K Paper type , A6 , B5 JIS , Letter (8 1/2 × 11) , 51/2 × 81/2 , Executive Plain paper Recycled paper Color paper Inkjet plain paper Glossy paper (Duplex printing is not supported.) Envelope - Ricoh e3300N | User Guide - Page 293
-240V) GX e3300N less than 2 W (100-120V) less than 2.5 W (220-240V) GX e3350N less than 3.4 W To avoid any power consumption, disconnect the power plug from the wall outlet. (Unplug the power plug only after making sure the [Power] key indicator is off.) Operating environment Temperature: 10 to 32 - Ricoh e3300N | User Guide - Page 294
× 10.4 inches) (W × D × H) 420 × 707 × 452 mm (16.5 × 27.8 × 13.4 inches) (when fully equipped) Weight Approximately 13.6 kg (30.0 lb.) (printer body with consumables) Approximately 16.1 kg (35.5 lb.) (when fully equipped) Noise emission*1 Sound Power Level During Printing Standby Main unit only - Ricoh e3300N | User Guide - Page 295
(110 × 220) Custom paper sizes: 127-1295.4 mm (5-51 inch) (length) × 55-216 mm (2.17-8.50 inch) (width) Paper type Plain paper Recycled paper Color paper Inkjet plain paper Glossy paper Envelope Thick Paper weight 52-255 g/m2 (14.0-68.0 lb.) 8 Paper capacity 100 • Under the PCL - Ricoh e3300N | User Guide - Page 296
list the functions available under Mac OS X and their Windows printer driver equivalents. Paper source tray Windows Mac OS X Tray 1 Tray 1 Bypass Tray Bypass Tray Auto Tray Select Auto Tray Select Paper type Windows Plain Inkjet Plain Paper Glossy Paper 8 Inkjet Postcard Postcard - Ricoh e3300N | User Guide - Page 297
Executive 8" × 13" 81/2" × 13" 81/4" × 13" 8K 16K Com10 Env. Monarch Env. C6 Env. C5 Env. DL Env. Custom Paper Size List of Printer Driver Functions (Windows/Macintosh) Mac OS X A6 B5 JIS B6 JIS Letter (US Letter) Legal (US Legal) 51/2" × 81/2" Reply-paid Postcard Executive F/GL Foolscap Folio 16K - Ricoh e3300N | User Guide - Page 298
The sizes shown in the brackets ( ) for Mac OS X are the sizes shown on the printer driver. Printout paper size Windows Mac OS X A4 A4 A5 A5 A6 A6 B5 JIS B5 JIS B6 JIS B6 JIS Letter Letter The sizes shown in the brackets ( ) for Mac OS X are the sizes shown on the printer driver. 296 - Ricoh e3300N | User Guide - Page 299
orientation Windows Portrait Landscape Collate Windows Available Reverse order printing Windows Available Rotate by 180 degrees Windows Available Centering Windows Available Job type Windows Normal Print Send to Job Binding... Save as Overlay Data... List of Printer Driver Functions (Windows - Ricoh e3300N | User Guide - Page 300
Windows Available Print quality (User settings) Windows 8 High quality Quality priority Speed priority High speed Dithering Windows Automatic Photographic Text Thin lines path, and the scan direction. Under Mac OS X 10.3.x - 10.4.x, specify the paper type in combination with the print quality.) - Ricoh e3300N | User Guide - Page 301
Available Color profile Windows Optimize color Off Presentation Photographic Text Gray reproduction Windows Automatic K (Black) for text only CMY + K CMY + K for images only Color balance Windows Available Brightness Windows -50 50 Contrast Windows -50 50 List of Printer Driver Functions (Windows - Ricoh e3300N | User Guide - Page 302
8. Appendix Saturation Windows -50 50 Color balance: Cyan Windows -50 50 Color balance: Magenta Windows -50 50 Color balance: Yellow Windows -50 50 Use ICM Windows 8 Available Use ICM: ICM method Windows By host system By printer driver Use ICM: ICM intent Windows Graphics (Saturation) - Ricoh e3300N | User Guide - Page 303
of Printer Driver Functions (Windows/Macintosh) Use ColorSync Windows Unavailable Mac OS X Unavailable Print as bitmap Windows Available Mac OS X Unavailable Change data processing Windows Available Mac OS X Unavailable Separate into CMYK, then print in designated color only Windows Mac - Ricoh e3300N | User Guide - Page 304
8. Appendix Layout Windows Mac OS X 2 pages per sheet (2-up) (left right) (Top Bottom) 2 pages per sheet (2-up) (left right) (Top Bottom) (This function is provided by the operating - Ricoh e3300N | User Guide - Page 305
List of Printer Driver Functions (Windows/Macintosh) Windows Mac OS X 9 pages per sheet (9-up) (In rows running operating system.) Draw border Windows Dashed line - - - - Mac OS X - Single Hairline (This function is provided by the operating system.) Single Thin Line (This function is provided - Ricoh e3300N | User Guide - Page 306
into 4 sheets 1 page into 9 sheets Duplex Windows Available (Unavailable on the GX e2600) Adjust Image Position: Direction Windows Left Right Top Adjust Image Position: Top/Left margin 8 Windows 0 - 50mm Create margin Windows Available Booklet Windows Booklet 1 -Open to left Booklet 1 -Open - Ricoh e3300N | User Guide - Page 307
List of Printer Driver Functions (Windows/Macintosh) Specifying the long edge of custom-size paper Windows Mac OS X Available Available (This function is provided by the operating system.) Specifying the short edge of custom-size paper Windows Mac OS X Available Available (This function is - Ricoh e3300N | User Guide - Page 308
Mac OS X Unavailable Economy Color Windows Available Mac OS X Unavailable Color Ink Saving Windows Unavailable Mac OS X Available Sheet-dry print delay in duplex Windows Available (Unavailable on the GX e2600) Mac OS X Available (Unavailable on the GX e2600) Mixed Original Orientations - Ricoh e3300N | User Guide - Page 309
List of Printer Driver Functions (Windows/Macintosh) Measurement Unit Windows Available Mac OS X Available (This function is provided by the operating system.) Uni-directional printing only Windows Available Mac OS X Unavailable Display Preview and Print screen Windows Available Mac OS X - Ricoh e3300N | User Guide - Page 310
8. Appendix Environment Settings Windows Available Printable area Windows Regular Enlarged Maximum Mac OS X Unavailable Mac OS X Unavailable 8 308 - Ricoh e3300N | User Guide - Page 311
expat Version 1.95.2 application software (hereinafter "expat 1.95.2"), is subject to the following conditions: The product manufacturer provides warranty and support to the software of the product including expat 1.95.2 and the product manufacturer allows the initial developer of expat 1.95.2 to - Ricoh e3300N | User Guide - Page 312
this documentation and/or software. NetBSD Copyright Notice of NetBSD For all users to use this product: This product contains NetBSD operating system: For (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) - Ricoh e3300N | User Guide - Page 313
Information about Installed Applications Authors Name List All product names mentioned herein are trademarks of their respective owners. The following notices are required to satisfy the license terms of the software that we have mentioned in this document: • This product includes software - Ricoh e3300N | User Guide - Page 314
being used are not cryptographic related :-). 4. If you include any Windows specific code (or a derivative thereof) from the apps directory ( DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - Ricoh e3300N | User Guide - Page 315
Information about Installed Applications LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code - Ricoh e3300N | User Guide - Page 316
8. Appendix Where to Inquire For inquiries, contact your sales or service representative. 8 314 - Ricoh e3300N | User Guide - Page 317
Recommended Consumables Recommended Consumables Consumables recommended for this printer are listed. Purchase necessary consumables before your supply runs out. For information about consumables, contact your sales or service representative. • Print cartridges • Ink Collector Unit 8 315 - Ricoh e3300N | User Guide - Page 318
8. Appendix Option and Consumables The following option can be used with the printer: • Multi Bypass Tray BY1000 You can also feed paper from the bypass tray. • For information about option and consumables, contact your service representative. 8 316 - Ricoh e3300N | User Guide - Page 319
the Remaining Ink 195 Checking the Supplied Items and Unpacking the Printer 40 Checking the Version of the Printer Driver.........156 Checking whether Bidirectional Communication is Working 151 Checking Your Computer Environment 209 Cleaning 204 Cleaning the Power Cable Plug 204 Colors Do Not - Ricoh e3300N | User Guide - Page 320
Use User Guide 17 Ink Collector Unit Full 274 Ink Collector Unit Not Detected 272 Inkjet plain paper 82 Install 66, 75, 81 Installing the DeskTopBinder - SmartDeviceMonitor for Client 81 Installing the Drivers for Network Connection 74 Installing the PCL or RPCS Raster Printer Driver (Network - Ricoh e3300N | User Guide - Page 321
Paper Size Mismatch/Paper Type Mismatch (Tray 1 259 Paper Storage Precautions 87 Paper Type Precautions 88 Paper Will Not Feed Even When the Power Is On 218 PCL Menu 188 PCL Printer Drivers (GX e3350N only 286 Performing Maintenance using the Control Panel 163 Plain paper 82 Plugging in the - Ricoh e3300N | User Guide - Page 322
Bypass Tray 143 Prints are Unsatisfactory 243 Q Quick Install for Network 61, 209 Quick Install for USB 54, 209 R Rear User Guide 19 Replacing a Print Cartridge 195, 197 Replacing an Ink Collector Unit 201 Restricting Printer Functions 193 Right front cover 20 RPCS Raster Printer Drivers - Ricoh e3300N | User Guide - Page 323
up arrow, down arrow keys 23 Updating the Firmware 283 Updating the Printer Driver 156 USB Connection is not Automatically Detected 212 USB slot 21 Used Cartridge 271 Used Ink Collector Unit 274 User's Notes 11 Using as the Windows Network Printer 79 Using DHCP 288 Using Notification via - Ricoh e3300N | User Guide - Page 324
MEMO 322 - Ricoh e3300N | User Guide - Page 325
MEMO 323 - Ricoh e3300N | User Guide - Page 326
MEMO 324 EN GB EN US J017-6620B - Ricoh e3300N | User Guide - Page 327
Copyright © 2008,2009 - Ricoh e3300N | User Guide - Page 328
GX e2600/GX e3300N/GX e3350N User Guide EN GB EN US J017-6620B - Ricoh e3300N | User Guide - Page 329
GX e5550N User Guide 1 Read This First 2 Preparing for Printing 3 Printer Driver 4 Monitoring and Configuring the Printer 5 Using the Printer with a Macintosh 6 Maintaining 7 Troubleshooting 8 Appendix Read this manual carefully before you use this machine and keep it handy for future reference. For - Ricoh e3300N | User Guide - Page 330
- Ricoh e3300N | User Guide - Page 331
Prohibition...9 Trademarks...9 Disclaimer...11 User's Notes...11 Manuals for This Printer...13 How to Read This Manual...15 Description for the Specified Model...15 Symbols...16 Installing User Guide...16 How to Use User Guide...17 Removing the User Guide...19 Guide to Components...20 Machine Body - Ricoh e3300N | User Guide - Page 332
's Control Panel (Host Interface Menu)...73 Changing the Host Interface Menu...75 Installing the Drivers for Network Connection 76 Installing the PCL or RPCS Raster Printer Driver (Network 77 Installing the DeskTopBinder - SmartDeviceMonitor for Client 82 Paper...84 Compatible Paper Types...84 - Ricoh e3300N | User Guide - Page 333
the Status Monitor 104 Canceling Printing Using the [Job Reset] Key of the Printer 104 Canceling Printing from the Taskbar...105 Selecting the Printer Driver Language...106 4. Monitoring and Configuring the Printer Using the Status Monitor...109 Receiving Notification of Print Job Status via the - Ricoh e3300N | User Guide - Page 334
149 Displaying Mac Help...149 Maintaining (for Macintosh)...150 Troubleshooting (for Macintosh)...151 Updating the Printer Driver on a Macintosh 152 Checking the Version of the Printer Driver on a Macintosh 152 Uninstalling the Printer Driver from a Macintosh 152 Software on the CD-ROM for - Ricoh e3300N | User Guide - Page 335
Print Cartridges...195 Replacing an Ink Collector Unit...197 Cleaning...200 Cleaning the power Cable Plug...200 Moving...201 Moving a Short Distance...201 Moving a Long Distance...201 Disposing...203 When Not Using for a Long Period of Time 204 7. Troubleshooting Software Cannot Be Installed...205 - Ricoh e3300N | User Guide - Page 336
the Guide Board 230 Removing Paper Jammed in the Duplex Unit 234 If You Cannot Remove Jammed Paper...237 Print Results Are Not Satisfactory...241 Prints are Unsatisfactory...241 Colors Do Not Match the Displayed Image 243 Positions Do Not Match the Displayed Image 243 Other Problems - Ricoh e3300N | User Guide - Page 337
Ink Collector Unit...277 Out of Printable Temperature Range...278 Printer Error...278 Network Interface Error...279 Envelope Selector Position Mismatch...279 Maintenance Failed...282 Cannot Recover Error Page...282 8. Appendix Updating the Firmware...285 Checking the Current Printer Driver Version - Ricoh e3300N | User Guide - Page 338
TCP/IP...315 JPEG LIBRARY...315 IPSTM print language emulations...315 Where to Inquire...316 Recommended Consumables...317 Option and Consumables...318 INDEX...319 8 - Ricoh e3300N | User Guide - Page 339
are requested to read this manual carefully and follow the instructions. Please keep this manual in a handy place near drafts, checks, passports, driver's licenses. The preceding list is meant as a guide only and is not Windows are registered trademarks of Microsoft Corporation in the United States - Ricoh e3300N | User Guide - Page 340
Server 2003 R2 are as follows: Microsoft® Windows Server® 2003 R2 Standard Edition Microsoft® Windows Server® 2003 R2 Enterprise Edition Microsoft® Windows Server® 2003 R2 Datacenter Edition • The product names of Windows Server 2008 are as follows: Microsoft® Windows Server® 2008 Standard 10 - Ricoh e3300N | User Guide - Page 341
Windows® HPC Server 2008 Microsoft® Windows Server® 2008 Standard without Hyper-VTM Microsoft® Windows Server® 2008 Enterprise without Hyper-VTM Microsoft® Windows Server® 2008 Datacenter without Hyper-VTM Disclaimer Contents of this manual User's Notes • High temperatures inside the printer - Ricoh e3300N | User Guide - Page 342
sleeves. 1 1 12 23 34 45 56 BUG164S 1. Toothed rubber belt 2. Transparent black band 3. Ink tubes 4. Print head rail rod 5. Paper pressing board 6. Feed belt • Take care not to let paper clips and other foreign objects fall inside the printer. • After you install the print cartridge and switch the - Ricoh e3300N | User Guide - Page 343
printing document, the ink collector unit may fill up sooner than normal. An "Ink Collector almost full" message appears shortly before the ink collector unit is full. Although the printer remains usable until the unit is completely full, contact your sales or service representative 1 as early - Ricoh e3300N | User Guide - Page 344
. User Guide (HTML) 1 This guide, which is on the CD-ROM, explains in detail how to use the printer. The guide explains how to make network and printer driver settings, and how to make and check printer settings using a Web browser and other utilities. The guide also contains troubleshooting - Ricoh e3300N | User Guide - Page 345
dealer. Depending on which country you are in, certain units may be optional. For details, please contact your local dealer. This printer supports the PCL and RPCS Raster printer drivers. Description for the Specified Model In this manual, the following items explain about the machine for the - Ricoh e3300N | User Guide - Page 346
the CD-ROM, the [Printer Drivers, Manuals, Utilities] dialog box appears. If it does not, double-click the CD-ROM drive icon under [My Computer] or [Explorer], and then double-click [SETUP.EXE]. 2. Select a language for the interface, and then click [OK]. 3. Click [User Guide]. 4. Read the entire - Ricoh e3300N | User Guide - Page 347
Manual 6. Confirm the program folder in which you want to install User Guide Printer Driver (USB)". How to Use User Guide User Guide (on the provided CD-ROM) includes detailed information about this printer and a troubleshooting guide. Use one of the browsers below to display User Guide. • Windows - Ricoh e3300N | User Guide - Page 348
appears. Opening from the CD-ROM This section explains how to open User Guide from the supplied CD-ROM. 1. Start Windows, and insert the provided CD-ROM into the CD-ROM drive. After inserting the CD-ROM, the [Printer Drivers, Manuals, Utilities] dialog box appears. If it does not, double-click the - Ricoh e3300N | User Guide - Page 349
Read This Manual Opening from Printer Status Error Messages This section explains how to open User Guide when Printer Status error message is displayed. 1. The Status monitor displays an error message if a problem occurs. 1 2. Click [User Guide]. The browser opens, and then User Guide appears - Ricoh e3300N | User Guide - Page 350
1. Read This First Guide to Components The names and functions of parts of the printer body, control panel, and options are explained. 1 Machine Body This is a front view of the printer. 1 2 5 3 6 4 7 8 9 10 11 BUG102S 12 13 BUG103S 1. Top Cover Normally, keep this cover closed. If you - Ricoh e3300N | User Guide - Page 351
Guide to Components 5. Envelope Selector For envelopes, set the lever to the rear position . ; for everything else, set the lever to the forward position 6. Print Cartridge (black) 1 7. Print Cartridge (cyan) 8. Print Cartridge (magenta) 9. Print Cartridge (yellow) 10. Ink Collector Unit - Ricoh e3300N | User Guide - Page 352
Connect the grounding wire attached to the power plug directly to a grounding terminal. 6. Guide board To remove paper that has jammed inside the printer, open the guide board by removing the duplex unit. Control Panel The illustrations in this manual show the the illustrated model. model. The - Ricoh e3300N | User Guide - Page 353
settings. Keep the key pressed to quicken scrolling, and increase or decrease values on the display in units of 10. To apply this function: under [Maintenance], set [Key Repeat] to [On]. When the printer is online and the "Ready" message is displayed on the control panel, press the [ ] key to - Ricoh e3300N | User Guide - Page 354
1. Read This First • For details about the Key Repeat, see p.159 "Performing Maintenance using the Control Panel (Maintenance Menu)". 1 Adjusting the Angle of the Control Panel You can adjust the angle of the control panel for easier usage. Use the following procedure to adjust the angle of the - Ricoh e3300N | User Guide - Page 355
Panel This section explains how to change the default settings of the printer and provides information about the parameters included in each menu. For Tray Priority List/Test Print Menu Config. Page Color Demo Page Error Log PCL Config.Page Maintenance Menu Nozzle Check Head-cleaning Head- - Ricoh e3300N | User Guide - Page 356
) Dry-delay (Dup) Paper Feed Test De-condensation System Menu Prt. Err Report Auto Continue Sub Paper Size Energy Saver Notify by Email Memory Usage Unit of Measure Page Size Paper Type Preprinted Ppr Copies Duplex Blank Pg. Print 26 - Ricoh e3300N | User Guide - Page 357
.Prt. Density Color Mode Recycl.Ppr.Mode Env.Slctr.Alert Pg Recov. Error Ink C.U. Space Host Interface Menu I/O Timeout Network Setup USB Setting PCL Menu Menu Orientation Form Lines Font Source Font Number Point Size Font Pitch Symbol Set Courier Font Ext. A4 Width Making Printer Settings Using - Ricoh e3300N | User Guide - Page 358
This First Menu Append CR to LF 1 Resolution Black Printing Language Menu Japanese English German French Italian Dutch Danish the Paper Settings using the Printer's Control Panel (Paper Input Menu)" • p.65 "Checking the Printer Status and Settings using the Printer's Control Panel (List/Test - Ricoh e3300N | User Guide - Page 359
the Control Panel • p.178 "Specifying System Settings using the Control Panel (System Menu)" • p.73 "Specifying the Interface and Network Settings using the Printer's Control Panel (Host Interface Menu)" • p.184 "Specifying PCL Settings using the Control Panel (PCL Menu)" 1 • p.187 "Selecting - Ricoh e3300N | User Guide - Page 360
than A4 or letter size, pull the tray extension out. 2. Rear Unit The rear unit should be removed when a paper jam occurs in the paper feed unit. Up to two paper feed units can be attached. 1 2 BUG232S 1. Tray 2 When two paper feed units are attached, the upper tray is referred to as tray 2. 2. Tray - Ricoh e3300N | User Guide - Page 361
Multi Bypass Tray BY1000 Use this tray to feed in sheets manually. 2 1 3 BPR107S 1. Bypass tray Load paper here. 2. Bypass tray extension Pull this out according to the paper size. 3. Wheel Use this to wind out paper that - Ricoh e3300N | User Guide - Page 362
register where to start printing on paper loaded in the paper feed unit. • When you attach the bypass tray, take care not to trap the USB cable. BUG198S • When you detach and reattach the bypass tray, switch the printer off. • For details about registering where to start printing on paper loaded - Ricoh e3300N | User Guide - Page 363
section lists useful and recommended functions. Automatically selecting the tray for printing 1 See p.94 "Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu)". Copy-guard of printed documents for preventing information leaks See p.101 "Printing". Notifying the - Ricoh e3300N | User Guide - Page 364
1. Read This First 1 34 - Ricoh e3300N | User Guide - Page 365
should be carefully chosen because environmental conditions greatly affect its performance. The area where the printer is to be placed • To avoid malfunctions, position the machine away from the following: • direct sunlight • flow of air from air conditioners or heaters • radios, - Ricoh e3300N | User Guide - Page 366
2. Preparing for Printing 2 BPR172S BPR173S • White area: Permissible Range • Blue area: Recommended Range • The diagram below shows the ideal clearance for loading paper, replacing print cartridges, and removing jammed paper BUG205S a. If you attach the bypass tray (option), provide additional - Ricoh e3300N | User Guide - Page 367
that in event of an emergency it can be unplugged easily. The power requirements of this machine are as follows: • 100-120 V: 50/ printer, computers must meet the following specifications: • PC/AT-compatible computer with USB or network interface • Operating system: Windows 2000/ XP/Vista, Windows - Ricoh e3300N | User Guide - Page 368
• Power Cord • Starter cartridge - Cyan • Starter cartridge - Magenta • Starter cartridge - Yellow • Starter cartridge - Black • Quick Installation Guide • Safety information • CD-ROM; User Guide is included on this. 1. Take off the protective covering. 2. Remove the plastic bag. 3. Lift the printer - Ricoh e3300N | User Guide - Page 369
Make sure the printer's power cord is unplugged. 2. Take the paper feed unit out of its box. 3. Position the paper feed unit close to the printer. 4. Remove the orange tape from the paper feed unit. 5. Align the connecting parts of the printer and paper feed unit, and then lower the printer onto the - Ricoh e3300N | User Guide - Page 370
loaded in the paper feed unit, see p.170 "Registration". Attaching the Multi Bypass Tray BY1000 1. Make sure the printer's power cord is unplugged. 2. its extension and adjust the side guides according to the size of the loaded paper. After attaching the paper feed unit, you must register where to - Ricoh e3300N | User Guide - Page 371
induce vomiting by drinking a strong saline solution. Consult a doctor immediately. • If your skin comes into contact with ink, wash the affected area thoroughly with soap and water. • Keep the ink or ink container out of reach of children. • Do not turn the machine on until you have read how to do - Ricoh e3300N | User Guide - Page 372
the left: black, cyan, magenta, and yellow. 4. Push in each cartridge. 5. Repeat steps 3 to 4 for all four cartridges. 6. Close the right front cover. BUG115S Plugging in the Power Cord and Turning the Power On Before connecting the printer to a computer, connect the printer's power cord and switch - Ricoh e3300N | User Guide - Page 373
is being filled. Ink filling begins when the machine's power is switched on. Until the "Loading Ink..." message disappears from the control panel. 1. Remove the orange tape from around the power cord. 2 2. Plug the power cord fully into the printer. BUG116S 3. Plug the power cord fully into - Ricoh e3300N | User Guide - Page 374
2. Preparing for Printing 4. Press the [Power] key. 2 BUG118S The printer starts feeding ink into its print-heads (taking approximately 10 minutes). Make sure the "Ready" message is displayed on the control panel. Do not switch off the power of the machine during this period. Make sure the plug is - Ricoh e3300N | User Guide - Page 375
slightly ( ), and then pull it out further ( ). 2 BUG183S Pull tray 1 completely out. Take care not to drop it. 2. While squeezing the catch on the paper guide, slide the guide so it is positioned according to the paper size. BPR121S Beforehand, make sure to squeeze the front end paper - Ricoh e3300N | User Guide - Page 376
2. Preparing for Printing 4. Squeeze the front end paper guide, and then slide it to meet the edge of the paper. 2 BPR123S 5. Push tray 1 gently in until it stops. BUG125S Loading Paper Larger than A4/ - Ricoh e3300N | User Guide - Page 377
Setting Up the Hardware 1. Hold the Tray 1 grip, pull the tray halfway out, lift it slightly ( ), and then pull it out further ( ). 2 BUG183S Pull tray 1 completely out. Take care not to drop it. 2. Slide the tabs on both sides of the tray's interior to the unlocked position. BPR166S 3. Pull out - Ricoh e3300N | User Guide - Page 378
Printing 4. Slide the tabs back into place to lock the paper tray extension into position. 2 BPR168S 5. While squeezing the catch on the paper guide, slide the guide so it is positioned according to the paper size. BPR169S Do not use the paper tray extension for A4 (Letter) size paper or smaller - Ricoh e3300N | User Guide - Page 379
Setting Up the Hardware 7. Squeeze the front end paper guide, and then slide it to meet the edge of the paper. 2 BPR171S 8. Push tray 1 gently in until it stops. BUG174S 9. Pull out the output ramp - Ricoh e3300N | User Guide - Page 380
( ), and then pull it out further ( ). 2 BUG224S Pull tray 2/tray 3 completely out. Take care not to drop it. 2. While squeezing the catch on the paper guide, slide the guide so it is positioned according to the paper size. BUG233S Beforehand, make sure to squeeze the front end paper - Ricoh e3300N | User Guide - Page 381
4. Push tray 2/tray 3 gently in until it stops. Setting Up the Hardware 2 BUG223S Loading Paper Larger than A4/Letter (Tray 2/Tray 3) Follow the procedure below to use the paper tray extension for paper larger than A4/Letter size, such as Legal size paper. 1. Hold the Tray 2/Tray 3 grip, pull the - Ricoh e3300N | User Guide - Page 382
BUG236S 4. Slide the tabs back into place to lock the paper tray extension into position. BUG237S 5. While squeezing the catch on the paper guide, slide the guide so it is positioned according to the paper size. BUG238S Do not use the paper tray extension for A4 (Letter) size paper or smaller paper - Ricoh e3300N | User Guide - Page 383
way. 2. Load paper in the bypass tray with the side to be printed on facing up. BUG126S Before loading narrow paper, position the side paper guides according to the paper size. 53 - Ricoh e3300N | User Guide - Page 384
the configuration page as a test print primes the print heads and allows you to check that the printer is functional. You can also use the configuration page to check the printer's configuration and system settings. • The configuration page is printed on A4 or Letter (8 1/2" × 11") size paper, so - Ricoh e3300N | User Guide - Page 385
nozzle check test pattern. 4. Hold the [Power] key down until the printer shuts down. If you are connecting the printer to a computer via USB, proceed to you are connecting the printer to a network, proceed to p.60 "Connecting the Computer and Installing the Software (Network Connection)". • For - Ricoh e3300N | User Guide - Page 386
p.68 "Installing the PCL or RPCS Raster Printer Driver (USB)". Before Installing the Software (USB) Before installing the software, connect the printer to your computer using a USB cable. • Even if the computer that you are connecting the printer to via USB is networked, you can still connect the - Ricoh e3300N | User Guide - Page 387
, because the tray makes connecting the cable difficult. Quick Install for USB Follow the procedure below to install the printer driver and User Guide. • Do not turn the printer on until you have read how to do so. BUG111S • Only administrators can perform this installation. Log on as a member - Ricoh e3300N | User Guide - Page 388
is off, and then click [Next >]. 6. Check again that the power of the printer is off, and then click [Next >]. Check that the dialog box below appears. If the [Software Installation] or [Windows can't verify the publisher of this driver software] dialog box appears, see "Notes on the Installation - Ricoh e3300N | User Guide - Page 389
10. Click [Finish]. The printer driver and User Guide are now installed. If the message "Digital Signature Not Found" or the [Found New Hardware Wizard] or [Hardware Installation] dialog box appears, see "Notes on the Installation". 2 • After inserting the CD-ROM, the [Printer Drivers, Manuals - Ricoh e3300N | User Guide - Page 390
about the installing the printer driver only, see p.76 "Installing the Drivers for Network Connection". Before Installing the Software (Network Connection) Connect the printer and computer via Ethernet cable. Then, on the printer's control panel, specify the printer's network settings according to - Ricoh e3300N | User Guide - Page 391
) Remains green as long as the machine is properly connected to the network via 100 BASE-TX cable. Unlit 2 if 10 BASE-T cable is connected. 2. Indicator (orange) Lights whenever the printer is sending or receiving data via the network. 3. [Reset] key Press this to initialize and reboot the - Ricoh e3300N | User Guide - Page 392
1. Press the [Power] key. 2 BUG118S 2. Press the [Menu] key. BUG127S The Menu screen appears on the display. 3. Press the [ ] or [ ] key to display the [Host Interface] menu, and then press the [#Enter] key. Menu: Host Interface 4. Press the [ ] or [ ] key to display [Network Setup], and then - Ricoh e3300N | User Guide - Page 393
Address: . 0. 0. 0 To get an IP address for the printer, contact your network administrator. The value moves by 10 if the [ ] or [ ] key is kept pressed. 2 When Quick Install for Network Follow the procedure below to install the printer driver, User Guide, and DeskTopBinder SmartDeviceMonitor - Ricoh e3300N | User Guide - Page 394
dialog box appears, see "Notes on the Installation". 6. Click [Finish]. The printer driver, User Guide, and DeskTopBinder - SmartDeviceMonitor for Client are now installed. • After inserting the CD-ROM, the [Printer Drivers, Manuals, Utilities] dialog box appears. If it does not, double-click the - Ricoh e3300N | User Guide - Page 395
printer is working properly and to ascertain the printer's status and settings. Config. Page 2 You can print the current configuration of the printer. Color Demo Page You can print color as the printer's version, attached options, printer language name, and remaining amount of ink are printed - Ricoh e3300N | User Guide - Page 396
Install for USB • Printer driver • User Guide PCL/RPCS Raster Printer Drivers Printer driver User Guide User Guide DeskTopBinder - SmartDeviceMonitor for Client DeskTopBinder - SmartDeviceMonitor for Client Network Connection If the printer is connected via the network, install the necessary - Ricoh e3300N | User Guide - Page 397
the settings are complete, the printer becomes ready for use. • With a network connection, you can use the Windows printer port to send print jobs to the printer directly (peer-to-peer transfer) or use the printer as a network printer and send print jobs to the printer from a client computer via - Ricoh e3300N | User Guide - Page 398
Windows, the Add New Hardware Wizard may appear. If this happens, click [Cancel]. Check again that the power is off, and then proceed to step 2. After inserting the CD-ROM, the [Printer Drivers, Manuals the [DRIVERS] folder, and then install the printer driver by following the instructions that - Ricoh e3300N | User Guide - Page 399
to restart the computer appears, restart the computer. • Confirm the printer driver is correctly installed by checking that the [Power] key of the printer is lit and performing a test print. • To perform a test print, open the printer properties dialog box, click [Print Test Page] on the [General - Ricoh e3300N | User Guide - Page 400
]. 5. Select the [Client for Microsoft Networks] check box. 6. Click [OK]. 7. Install the printer driver. 8. On the [Start] menu, click [Printers and Faxes]. 9. Click the icon of the printer, and then click [Sharing...] on the [File] menu. 10. Click [Share this printer], and then enter a name in the - Ricoh e3300N | User Guide - Page 401
to the network where the print server is connected. 2 1. Start Windows, and then insert the "Printer Drivers, Manuals, Utilities" CD a printer name. 8. Click [Port:< LPT1: >] under [Printer name:]. 9. Click [Add]. 10. Click [Network Printer]. 11. Click [OK]. 12. Select a shared printer. 13 - Ricoh e3300N | User Guide - Page 402
2. Preparing for Printing • If the message prompting you to restart the computer appears, restart the computer. 2 72 - Ricoh e3300N | User Guide - Page 403
printer off. To configure the printer's network settings, use "Network Setup" on the printer's control panel. I/O Timeout Specify how long the printer . • 10 seconds • 15 seconds • 20 seconds • 25 seconds • 60 seconds Default: 15 seconds Network Setup You can make network-related settings - Ricoh e3300N | User Guide - Page 404
Active Protocol You can select the active protocol. • TCP/IP Default: Active Ethernet Speed You can select the network speed to operate the printer. • Auto Select • 10Mbps Half D. • 10Mbps Full D. • 100Mbps Half D. • 100Mbps Full D. Default: Auto Select USB Setting You can specify - Ricoh e3300N | User Guide - Page 405
Specifying the Interface and Network Settings using the Printer's Control Panel (Host Interface Menu) Changing the Host Interface Menu This section gives an example of changing a setting in the Host Interface menu. 1. Press the [ - Ricoh e3300N | User Guide - Page 406
2. Preparing for Printing Installing the Drivers for Network Connection This section explains how to install the printer driver for a network printer and configure it according to the printer port. Using this Printer as the Windows Printing Port 2 Network connections can be established through - Ricoh e3300N | User Guide - Page 407
Installing the Drivers for Network Connection Windows 2000/XP/Vista Windows Server 2003/2008 Print Server 2 Windows 2000/XP/Vista Windows Server 2003/2008 BUG131S • p.81 "Using as the Windows Network Printer" Installing the PCL or RPCS Raster Printer Driver (Network) Using the SmartDeviceMonitor - Ricoh e3300N | User Guide - Page 408
the SmartDeviceMonitor for Client Port being used, change the machine's network settings on the control panel or using a Web browser, and then install the printer driver. • A message appears if there is a newer version of the printer driver already installed. If there is, you cannot install the - Ricoh e3300N | User Guide - Page 409
TCP/IP Printer Port Wizard] dialog box. 10. Enter the printer name or IP address in the [Printer Name or IP Address] box. The [Port Name] text box automatically obtains a port name. Change this name if necessary. When screen for Device selection appears, select "RICOH Network Printer C model - Ricoh e3300N | User Guide - Page 410
printer driver already installed. If there is, you cannot install the printer driver using Auto Run. If you still want to install the printer driver, use [Add 2 Printer see Windows Help and install it. 9. Enter the printer's IP address in the [Name or address of server providing lpd] box. 10. - Ricoh e3300N | User Guide - Page 411
before the client is set up and configured correctly. To use the print server, install the printer driver by selecting "Network printer server", and then select the shared printer. • Only administrators and power users can perform this installation. Log on as a member of the Administrators or - Ricoh e3300N | User Guide - Page 412
:], [Driver:], and [Port:] vary depending on the operating system, printer model, and port. 8. Click [Port:], and then click [Add]. 9. Click [Network Printer], and then click [OK]. 2 10. Double-click the computer name you want to use as a print server in the [Browse for Printer] window. 11 - Ricoh e3300N | User Guide - Page 413
1. Start Windows, and then 10. Click [Next >]. 11. Check the specified setting, and then click [Next >]. 12. Click [Complete]. If you are required to restart the computer after installing SmartDeviceMonitor for Client, restart the computer. • After inserting the CD-ROM, the [Printer Drivers, Manuals - Ricoh e3300N | User Guide - Page 414
colors appear more vivid. Since it does not have an ink- absorbent coating, you can write on it and use it for photocopying, just like regular plain paper. • Glossy paper This machine prints best on glossy paper for laser. For details the types of glossy paper, contact your sales or service - Ricoh e3300N | User Guide - Page 415
Paper Type Plain / Inkjet Plain Paper Glossy Paper Envelope Tray 2/Tray 3 Type Plain / Inkjet Plain Paper Size Paper capacity Letter (81/2" × 11") Legal (81/2" × 14") 81/2" × 51/2" Executive (71/4" × 101/2") 8" × 13" 2 81/2" × 13" 81/4" × 13" 16K Custom paper sizes Vertical: 139.7- 356.0 - Ricoh e3300N | User Guide - Page 416
2. Preparing for Printing Type 2 Plain / Inkjet Plain Paper Glossy Paper Bypass Tray Unit Type Plain / Inkjet Plain Paper Plain / Inkjet Plain Paper 86 Size Legal (81/2" × 14") Executive (71/4" × 101/2") 8" × 13" 81/2" × 13" 81/4" × 13" 16K Paper capacity - Ricoh e3300N | User Guide - Page 417
C5 Envelope (162 × 229 mm) Maximum paper capacity: 10 sheets Maximum paper output capacity: 20 sheets DL Envelope Maximum paper output capacity: 20 sheets *1 Under the PCL driver, the available custom size is 139.7-355.9mm (5.50-14 . • Load only supported paper in the paper tray. • Load paper - Ricoh e3300N | User Guide - Page 418
2. Preparing for Printing • Load paper with the paper grain parallel to the feed direction. • Do not load paper of different types at the same time. • To load a different type of paper than that already loaded, first remove all currently loaded paper. • Do not stack paper over the limit mark. 2 - Ricoh e3300N | User Guide - Page 419
Paper Set paper according to the orientation of the print image, as follows. 2 BUG132S Compatible Paper Sizes for the Duplex Unit Type Plain / Inkjet Plain Paper Size A4 (210 × 297 mm) A5 (148 × 210 mm) A6 (105 × 148 mm) B5 JIS (182 × 257 mm) Letter (81/2" × - Ricoh e3300N | User Guide - Page 420
than others to dry. With duplex printing, the ink may smear or rub off. Using the printer driver, specify how long to wait for the prints ink to dry depends on the kind of printed image and the environmental conditions. • If the temperature exceeds 25°C or the relative humidity exceeds 50%, problems - Ricoh e3300N | User Guide - Page 421
priority]. • When using these sheets, see the instructions supplied with them. • Duplex printing is not supported. Envelopes • Up to 20 envelopes can be loaded , make sure printed sheets have fully dried. Otherwise, the ink may smudge. • The ink may smear depending on the type of image. If this - Ricoh e3300N | User Guide - Page 422
2. Preparing for Printing • absorbent • dry and conducive to static buildup • already printed on (such as the back of pre-printed paper) • pre-printed (unless specified) • heat sensitive/non-carbon 2 • too thick or thin • pre-stitched • glued or tacked • stapled or clipped together • dark - Ricoh e3300N | User Guide - Page 423
c b b d a a e a. Output Direction b. Printable Area c. 8 mm (0.4 inches) d. 38 mm (1.5 inches) e. 3 mm (0.2 inches) c d e BPR196S Paper 2 93 - Ricoh e3300N | User Guide - Page 424
you must specify the paper settings using "Paper Input Menu" on the printer's control panel. Tray Paper Size You can specify the size of the can be specified only if the optional bypass tray or the optional paper feed unit is attached. • If you select "Aut.Tray Select", the tray is automatically - Ricoh e3300N | User Guide - Page 425
Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu) 1. On the control panel, press the [Menu] key. 2 BUG127S 2. Press the [ ] or [ ] key to display [Paper Input], and then press - Ricoh e3300N | User Guide - Page 426
2. Preparing for Printing 2 96 - Ricoh e3300N | User Guide - Page 427
-tab This type is suitable for users who often need to change printer properties settings and print using a variety of settings. To change the default Custom Setting to Multi-tab, do the following: 1. Click the [Printer Configuration] tab. 2. In the [Window type] area, click [Multi-tab]. 3. Click - Ricoh e3300N | User Guide - Page 428
the [File] menu, click [Print...]. 2. In the Name list, select the name of this printer, and then click Properties (Windows XP/ Vista, Windows Server 2003/2008: Preferences). The printer properties dialog box (Windows XP/Vista, Windows Server 2003: the [Printing Preferences] dialog box) appears. 98 - Ricoh e3300N | User Guide - Page 429
network • The printer must support bidirectional communication. If Bidirectional Communication is Disabled Perform this procedure only if the printer and computer are not communicating bidirectionally. This procedure enables you to display the printer driver settings, specify which optional units - Ricoh e3300N | User Guide - Page 430
, point to [Settings], and then click [Printers]. The [Printers] window appears. 2. Click the icon of the printer you want to use. 3. On the [File] menu, click [Properties]. When you open the printer properties dialog box for the first time after installing the printer driver, or if you have not - Ricoh e3300N | User Guide - Page 431
print side face up in the optional bypass tray unit. 3 • When printing on both sides, content other than text is printed at lower density. • If ink smears appear and characters are not properly formed when printing white text on a black background, select [High speed] or [Speed priority] in the - Ricoh e3300N | User Guide - Page 432
3. Printer Driver 5. Make print settings, and then click [OK]. • If you set [Paper type:] to [Glossy Paper] in the printer properties dialog box, be sure to remove each sheet as it is delivered to the output ramp. • You can load up to 20 envelopes. • p.97 "Two Types of Printer Properties Dialog - Ricoh e3300N | User Guide - Page 433
2. The document is copied to the machine that the Copy Data Security unit is installed. 3. The document is blanked by gray overprint. Printing a Unauthorized copy...] is not available. • When selecting [Economy Color], [Unauthorized copy...] is not available. • When selecting printer driver Help. 103 - Ricoh e3300N | User Guide - Page 434
3. Printer Driver Canceling Printing Print jobs can be canceled from either a printer or computer. How to cancel print jobs the print job from the Status monitor or by pressing the [Job Reset] key of the printer. Canceling a print job in queue 3 Cancel the print job from the taskbar of the - Ricoh e3300N | User Guide - Page 435
Canceling Printing If you press the [Job Reset] key while the printer is receiving print data for a print job (the Data in lamp is cancel a print job in queue. 1. Double-click the icon of the printer on the taskbar. 2. Select the print job you want to cancel, and then click Cancel on the Document - Ricoh e3300N | User Guide - Page 436
to select the language used for the settings and messages displayed on the Printer Driver. 1. Open the printer properties dialog box. 2. Click [Printing Preferences]. 3. Click the [Printer Configuration] tab. 3 4. Click [Environment Settings...]. 5. In the [Language:] list, select the language - Ricoh e3300N | User Guide - Page 437
Selecting the Printer Driver Language BPR204S 5. In the language list (shown below), find the language you require. The languages in the list appear in the following order: • 1.Japanese • 2.English • 3.German • 4.French • 5.Italian • 6.Spanish • 7.Dutch • 8.Swedish • 9.Danish • 10.Norwegian • 11 - Ricoh e3300N | User Guide - Page 438
3. Printer Driver 3 108 - Ricoh e3300N | User Guide - Page 439
the Status Monitor Using the Status monitor, you can check the print job status, error messages amount of remaining ink, and other printer status information. • p.191 "Replacing a Print Cartridge" • p.254 "Status Monitor Errors" 4 • p.104 "Canceling Printing from the Status Monitor" Receiving - Ricoh e3300N | User Guide - Page 440
Server 2008 Protocol Stack TCP/IP protocol supplied with Windows Server 2008 What can you do with it? Using SmartDeviceMonitor for Client, you can do the following: • Peer-to-peer printing • Send print jobs directly to the network printer without going through a print server. • Print using - Ricoh e3300N | User Guide - Page 441
a client computer uses SmartDeviceMonitor for Client to access a network printer, you can specify the Notification setting to allow the computer , log on as a member of the Administrators or Power Users group. • p.70 "Sharing the Printer" Specifying the Print Server Follow the procedure below to - Ricoh e3300N | User Guide - Page 442
message again]. 2. Right-click the SmartDeviceMonitor for Client icon, and then, in the pop-up menu, look for the printer you want to monitor. 3. If the printer you want to monitor does not appear, point to [Properties], and then click [Monitor Device Settings...]. The SmartDeviceMonitor for Client - Ricoh e3300N | User Guide - Page 443
monitor the status in more detail, right-click the SmartDeviceMonitor for Client icon, and then select the printer you want to monitor. 4. Click [Printer]. A dialog box displaying the printer status opens. 4 • For details about the items in the dialog box, see the SmartDeviceMonitor for Client - Ricoh e3300N | User Guide - Page 444
network protocol settings 4 • Making security settings Configuring the printer To perform the operations from Web browser, TCP/IP is required. After the printer is configured to use TCP/IP, operations from Web browser become available. Recommended Web browsers • Windows operation problems may - Ricoh e3300N | User Guide - Page 445
"http://(printer's IP address)/" to access the printer. If a DNS or WINS server is in use and the printer's host to the screen where you can check the firmware version and the link to the administrator log in the work area does not update automatically. To update the information, click [Refresh] in - Ricoh e3300N | User Guide - Page 446
the settings. 5. Restore Factory Defaults Click to reset the printer. Checking the Printer Status You can check the printer status. 1. Launch the Web browser. 2. In the address bar, enter "http://(printer's IP address or host name)/". The printer's top page appears. 3. In the menu area, click the - Ricoh e3300N | User Guide - Page 447
the timing and status to notify. The following status can be notified: • The printer error has occurred. • The ink has run out. • The ink will run out soon. • The Ink Collector Unit must be replaced now. • The Ink Collector Unit must be replaced soon. • The paper has run out. • The paper has been - Ricoh e3300N | User Guide - Page 448
178 "Specifying System Settings using the Control Panel (System Menu)". • For details about specifying the network interface setting, see p.116 "Changing the Printer Settings". Specifying Notification the Printer Status by E-mail In E-mail, you can specify the basic and authentication settings for - Ricoh e3300N | User Guide - Page 449
supported authentication protocols are: CRAM MD5, PLAIN, and LOGIN. If you set [SMTP Authentication Encryption] to [Auto], the printer Encryption] to [Off], the printer will try logging on using LOGIN can log on to an SMTP server supporting POP before SMTP. You can specify whether to use - Ricoh e3300N | User Guide - Page 450
following POP authentication (in milliseconds), you can specify how long the printer can wait for logging on to the SMTP server after logging on to (1-byte alphanumerics) 1-65535 (1-byte numeric characters) None 110 POP User Name 127 characters max. (1-byte None alphanumerics) POP Password 63 - Ricoh e3300N | User Guide - Page 451
) (2-byte characters available) None Text 255 characters max. (1-byte None alphanumerics) (2-byte characters available) Destinations Destination 1-10 Name Functions E-mail Address Selectable value 19 characters max. (1-byte alphanumerics) (2-byte characters available) 127 characters max - Ricoh e3300N | User Guide - Page 452
4. Monitoring and Configuring the Printer Functions Selectable value Default Printer Error ON OFF OFF Cartridge Empty ON OFF OFF Cartridge Almost Empty ON OFF OFF Replace Ink Collector Unit ON OFF 4 OFF Ink Collector Unit Near Full ON OFF OFF No Paper ON OFF OFF Paper - Ricoh e3300N | User Guide - Page 453
Polish Czech Hungarian Russian English Subject 31 characters max. (1-byte alphanumerics) (2-byte characters available) None Destination Destination 1-10 Name Functions E-mail Address Selectable value 19 characters max. (1-byte alphanumerics) (2-byte characters available) 127 characters max - Ricoh e3300N | User Guide - Page 454
Notification Functions Machine Total Selectable value ON OFF Auto E-mail Notification: Error Notification Printer Error 4 Functions Notify when error Notify within Selectable value Occurs 0 5 10 15 20 25 30 (minutes) Cartridge Empty Functions Notify when error Notify within Selectable - Ricoh e3300N | User Guide - Page 455
Functions Notify when error Notify within Replace Ink Collector Unit Functions Notify when error Notify within Ink Collector Unit Near Full Functions Notify when error Notify within Selectable value Occurs Occurs & Fixed 10 20 30 (%) Selectable value Occurs 0 5 10 15 20 25 30 (minutes) Selectable - Ricoh e3300N | User Guide - Page 456
4. Monitoring and Configuring the Printer No Paper Functions Notify when error Notify within 4 Paper Misfeed Functions Notify when error Notify within Paper Size Mismatch Functions Notify when error Notify within 126 Selectable value Occurs Occurs & Fixed 0 5 10 15 20 25 30 (minutes) Default - Ricoh e3300N | User Guide - Page 457
value 15 20 25 30 (minutes) Default Paper Type Mismatch Functions Selectable value Default Notify when error Occurs Occurs & Fixed Occurs 4 0 5 10 Notify within 15 5 20 25 30 (minutes) Paper Size and Type Mismatch Functions Notify when error Notify within Selectable value Occurs - Ricoh e3300N | User Guide - Page 458
4. Monitoring and Configuring the Printer Cover Open Functions Notify when error Notify within 4 Selectable value Occurs Occurs & Fixed 0 5 10 15 20 25 30 (minutes) Unit/Cartridge Not Set Functions Notify when error Notify within Selectable value Occurs Occurs & Fixed 0 5 10 15 20 25 30 (minutes - Ricoh e3300N | User Guide - Page 459
"Settings", you can view help on the things you can do through the Web browser. 1. Launch the Web browser. 2. In the address bar, enter "http://(printer's IP address or host name)/". 3. Click . Help on the things you can do through the Web browser appears. 129 - Ricoh e3300N | User Guide - Page 460
SNMP The Ethernet interface includes the Simple Network Management Protocol (SNMP) agent for UDP. Using the SNMP manager, you can obtain printer data. The default community name is "public". Using this community name, you can obtain MIB data. Supporting MIB (SNMP v1/v2c) • MIB-II • PrinterMIB - Ricoh e3300N | User Guide - Page 461
later • Intel-Based Macintosh: Mac OS X 10.4.5 or later • The operating environment for the printer driver depends on the application in use. • OS X Server is not supported. • Printing with USB 2.0 is supported under Mac OS X 10.3.3 and later versions. 5 Hardware (for Macintosh) PowerPC-Based - Ricoh e3300N | User Guide - Page 462
's Control Panel (List/Test Print Menu)" Specifying the interface and network settings using the printer's control panel See p.73 "Specifying the Interface and Network Settings using the Printer's Control Panel (Host Interface Menu)" Available paper types and how to load paper See p.84 "Paper - Ricoh e3300N | User Guide - Page 463
under Mac OS X This section explains how to install the printer driver. After installing the printer driver, adjust the settings necessary for printer use. The following procedures are based on Mac OS 10.5.1. The procedures for your machine might differ slightly from those shown if you are using - Ricoh e3300N | User Guide - Page 464
] dialog box, 8. Enter the administrator's user name and password, and then click [OK]. The confirmation screen appears. 9. Read the message on the confirmation screen, and then click [Continue Installation]. The printer driver is installed. 10. Click [Restart]. 5 To complete the installation - Ricoh e3300N | User Guide - Page 465
fine adjustments to print quality, set [Adjust Color Density...] before using the printer. • For details about setting [Adjust Color Density...], see the printer driver Help. Using the Printer via Network Connection from a Macintosh • Connect the printer to the network in advance and switch it on - Ricoh e3300N | User Guide - Page 466
, select [Line Printer Daemon - LPD]. 5. In the [Address:] field, enter the IP address of the printer you want to use. 6. Select [Select a driver to use...] in the [Print Using] field, and then select a printer in the list. 5 Under Mac OS X 10.3.x - 10.4.x, select [RICOH] in the [Printer Using - Ricoh e3300N | User Guide - Page 467
you can open the [Maintenance Utility] from the [Printer Setup Utility]. • The way of opening the printer settings differs depending on the application. For details, see the manual provided with the application. • Under Mac OS X 10.3.x - 10.4.x, the [Copies & Pages] setting appears under the name - Ricoh e3300N | User Guide - Page 468
up menu, select the printer you want to use. If you want to use a printer connected to the network, select the printer according to its IP address ] to [Paper Feed]. Under Mac OS X 10.3.x - 10.4.x, if you open the printer driver settings from an application, the previously specified settings appear - Ricoh e3300N | User Guide - Page 469
Properties Dialog Box on a Macintosh The [Printer List] appears. 2. From the [Print & Fax], select the printer you want to use, and then click [Open Print Queue...]. If you want to use a network printer, select it according to its name of the printer. 3. On the [Print & Fax] toolbar, click [Utility - Ricoh e3300N | User Guide - Page 470
, whether it is connected to your computer via USB or the network. For details about how to share the printer, see Mac Help. • For details about displaying the printer driver settings, see p.137 "Displaying the Printer Driver Settings Dialog Boxes on a Macintosh". • For details about specifying the - Ricoh e3300N | User Guide - Page 471
Squeeze the paper guide release, and then slide the paper guides into position according 10.3.x - 10.4.x, using the pop-up menu, switch from [Copies & Pages] to [Paper Feed]. 4. Select the color mode, paper type, and print quality from the [Setup] settings. Select the color mode from the [Color/Black - Ricoh e3300N | User Guide - Page 472
message, and then click [OK]. • Under Mac OS X 10.3.x - 10.4.x, the [Copies & Pages] setting appears under the name of , see the printer driver Help. • For details about specifying a time for ink drying, see the printer driver Help. • the paper guide into position according to the paper size. 142 - Ricoh e3300N | User Guide - Page 473
the [Driver] tab in the [Printer Info] dialog box, and then select 10.4.x, select [Thick paper-High speed] or [Thick paper-Standard] or [Thick paper-High quality] from the [Print Mode:] pop-up menu. 3. Make sure [Bypass Tray] is selected from the [Paper Feed] settings. 4. Slide the bypass tray guides - Ricoh e3300N | User Guide - Page 474
a Macintosh • To use the bypass tray, click the [Driver] tab in the [Printer Info] dialog box, and then select the [Bypass Tray Unit] check box. To display the [Printer Info] dialog box, display the [Print & Fax], double-click the printer from the printer list, and then click [Info] on the toolbar - Ricoh e3300N | User Guide - Page 475
Macintosh Canceling Printing Using the [Job Reset] Key of the Printer (for Macintosh) You can cancel a print job while it print jobs in queue will be canceled. If you press the [Job Reset] key while the printer is receiving print data for a print job (the Data in lamp is blinking), that print job - Ricoh e3300N | User Guide - Page 476
Macintosh) For details about using a Macintosh to obtain a list of the printer's settings, the printer's status, or similar printer information, see the following section: Checking the printer's status or changing the printer's network settings using a Web browser See p.114 "Using Web Browser" 5 146 - Ricoh e3300N | User Guide - Page 477
to display the Status Monitor. 1. Display the [Print & Fax]. Under Mac OS X 10.3.x - 10.4.x, display the [Printer List]. 2. From the [Print & Fax], select the printer you want to use. If you want to use a network printer, select it according to its IP address. 3. On the [Print & Fax] toolbar, click - Ricoh e3300N | User Guide - Page 478
5. Using the Printer with a Macintosh • For details about displaying the [Print & Fax], see p.138 "Displaying the Print dialog on a Macintosh". 5 148 - Ricoh e3300N | User Guide - Page 479
and how to specify them. Use the following procedure to open the printer driver Help and Mac Help under Mac OS X. Displaying Help from the Print select [RICOH RPCS Raster Help]. The Help screen appears. Under Mac OS X 10.3.x - 10.4.x, start Help Viewer from Mac Help, and then select [RICOH RPCS - Ricoh e3300N | User Guide - Page 480
See p.106 "Selecting the Printer Driver Language" 5 Restricting printer functions See p.189 "Restricting Printer Functions" Replacing a print cartridge See p.191 "Replacing a Print Cartridge" Replacing an ink collector unit See p.197 "Replacing an Ink Collector Unit" Cleaning See p.200 - Ricoh e3300N | User Guide - Page 481
(for Macintosh) Troubleshooting (for Macintosh) Printing will not start See p.213 "Printing Will Not Start" Paper is not fed or delivered normally See p.215 "Paper Is Not Fed - Ricoh e3300N | User Guide - Page 482
the Printer with a Macintosh Updating the Printer Driver on a Macintosh Checking the Version of the Printer Driver on a Macintosh This section explains how to check the version of the current printer driver. 1. Display the [Print & Fax]. Under Mac OS X 10.3.x - 10.4.x, Display the [Printer List - Ricoh e3300N | User Guide - Page 483
Updating the Printer Driver on a Macintosh The printer is deleted from [Printer List]. 3. Click [OK]. The printer is deleted from [Print & Fax]. 4. Click [Quit System Preferences] on the [System Preferences] menu. The [System Preferences] closes. Under Mac OS X 10.3.x - 10.4.x, click [Quit Printer - Ricoh e3300N | User Guide - Page 484
the CD-ROM. File Name product name_Mac_OS_X RPCS Raster Printer Driver for Macintosh • PowerPC-Based Macintosh: Mac OS X 10.3 or later 5 • Intel-Based Macintosh: Mac OS X 10.4.5 or later Manuals (HTML files) RPCS Raster Printer Drivers for Macintosh This section gives the file locations of - Ricoh e3300N | User Guide - Page 485
Software on the CD-ROM for Macintosh • For details about using the printer driver, see the printer driver Help. Manuals (HTML files) for Macintosh This section gives the location of the manuals. File Location The manuals are in the following folders on the supplied CD-ROM. MANUAL_HTML\LIST 5 155 - Ricoh e3300N | User Guide - Page 486
5. Using the Printer with a Macintosh 5 156 - Ricoh e3300N | User Guide - Page 487
total number of pages printed in Economy Color. Print You can print out the printer's page counts, including the number of duplex-printed pages. "Total Mono+Economy Color" combines "Total Mono Color" and "Total Economy Color". • Black and white files are counted as black and white prints even if - Ricoh e3300N | User Guide - Page 488
[ ] or [ ] to display [Show Counter], and then press the [#Enter] key. 6 Menu: Show Counter 4. Press [ ] or [ ], and then check the [Color], [Black], and [EconClr] on the display. Color: 12345678 Black: 12345678 EconClr: 12345678 5. Press the [Online] key. The operating screen appears. 158 - Ricoh e3300N | User Guide - Page 489
you can specify printer maintenance settings for adjusting colors are not printed or are printed faintly. Head cleaning consumes ink .Paper Feed If printed lines are horizontally misaligned or if repeat function allows you to specify setting values in units of ten or scroll the display quickly by - Ricoh e3300N | User Guide - Page 490
duplex-printed sheet to dry. • Off • 1 sec 6 • 2 sec • 5 sec • 10 sec • 15 sec • 20 sec Default: Off Paper Feed Test You can eject a sheet of anything on it. De-condensation To remove moisture from inside the printer, you can eject three sheets of paper without printing anything on them - Ricoh e3300N | User Guide - Page 491
1. Press the [Menu] key. Performing Maintenance using the Control Panel (Maintenance Menu) BUG127S 2. Press the [ ] or [ ] key to display [Maintenance], and then press the [#Enter] key. Menu: Maintenance 3. Press the [ ] or [ ] key to display [Nozzle Check], and then press the [#Enter] key. - Ricoh e3300N | User Guide - Page 492
Follow the procedure below to perform a normal print-head cleaning. Perform a head cleaning when a particular color cannot be printed or print images are blurred. Head cleaning consumes ink. When the Print cartridge is empty, replace it instead of performing a print-head cleaning. After a Print - Ricoh e3300N | User Guide - Page 493
Enter] key. Maintenance: Head-cleaning 5. Press the [ ] or [ ] key to select a color, and then press the [#Enter] key. Head-cleaning: All Heads 11 2233 44 BUG217S 1. Head 1 (Yellow/Magenta) 2. Head 2 (Black) 6 3. Head 3 (Cyan) 4. Head 4 (Magenta/Yellow) 6. Press the [#Enter] key. Press # to - Ricoh e3300N | User Guide - Page 494
6. Maintaining 1. Press the [ ] key. BUG191S The following message appears: Press # to clean heads 2. Press the [#Enter] key. 6 BUG161S Head cleaning starts. 1. Hold the [Form Feed] key down for 3 seconds. 164 BUG143S Head cleaning starts. - Ricoh e3300N | User Guide - Page 495
print-head cleaning. Since this consumes more ink than a normal head cleaning does, perform this when the problem persists after performing a normal head cleaning . Maintenance: Head-flushing 5. Press the [ ] or [ ] key to select a color, and then press the [#Enter] key. Head-flushing: All Heads 165 - Ricoh e3300N | User Guide - Page 496
6. Maintaining 11 2233 44 BUG217S 1. Head 1 (Yellow/Magenta) 2. Head 2 (Black) 3. Head 3 (Cyan) 4. Head 4 (Magenta/Yellow) 6. Press the [#Enter and adjust the print-head positions if vertical lines are printed unaligned or printed colors look blurred. 1. Slide the envelope selector to the - Ricoh e3300N | User Guide - Page 497
optimal adjustment values on the printed test pattern. The optimal adjustment value is the column number above the square that is between the straight vertical lines and that is the lightest shade of gray. If the column number for the - Ricoh e3300N | User Guide - Page 498
and then press the [#Enter] key. Adjustment: High Speed 10. Press the [ ] or [ ] key to select a line, and then press the [#Enter] key. 6 Adjustment: . Adj.Paper Feed If horizontal lines are printed unaligned, print images are patchy, or a black or white line is printed at regular intervals, - Ricoh e3300N | User Guide - Page 499
on the printed test pattern. The optimal adjustment value is the number that appears on the left of the lightest gray square with straight horizontal lines on both sides. When this number is "+2", the optimal adjustment value is "+2". 169 - Ricoh e3300N | User Guide - Page 500
the lightest gray square are broken, select the optimal adjustment value by referring to the lines broken in the opposite direction. When the "+2" square is the lightest gray square and the "+6" horizontal lines are broken in the opposite direction, the optimal adjustment value is between "+3" and - Ricoh e3300N | User Guide - Page 501
Performing Maintenance using the Control Panel (Maintenance Menu) 1. Slide the envelope selector to the forward position. 2. Press the [Menu] key. BUG137S 6 BUG127S 3. Press the [ ] or [ ] key to display [Maintenance], and then press the [#Enter] key. Menu: Maintenance 4. Press the [ ] or [ ] key - Ricoh e3300N | User Guide - Page 502
values on the printed test pattern. 9. Fold the test pattern sheet in half lengthwise. BPR197S 10. The optimal adjustment value is the difference between the single vertical line and the cross's vertical line that you can see when the folded paper is held up to light. When the difference is - Ricoh e3300N | User Guide - Page 503
Performing Maintenance using the Control Panel (Maintenance Menu) 14. Press the [ ] or [ ] key to select a paper type, and then press the [#Enter] key. Adjustment: *Plain Paper 15. Press the [ ] or [ ] key to enter the adjustment values (-4.0 to +4.0) in the [Read Direction] from step 7, and then - Ricoh e3300N | User Guide - Page 504
6. Maintaining 2. Press the [ ] or [ ] key to display [Maintenance], and then press the [#Enter] key. Menu: Maintenance 3. Press the [ ] or [ ] key to display [Date/Time], and then press the [#Enter] key. Maintenance: Date/Time 4. Press the [ ] or [ ] key to display [Date Setting], and then press - Ricoh e3300N | User Guide - Page 505
then press the [#Enter] key. Date/Time: Time Setting 5. Press the [ ] or [ ] key to set the time, and then press the [#Enter] key. Time Setting: 10:31:25 6 Time Setting: 10:31:25 AM 6. Press the [Online] key. The initial screen appears. Time Zone Setting 1. Press the [Menu] key. BUG127S 175 - Ricoh e3300N | User Guide - Page 506
] key. 6 The initial screen appears. De-condensation If the "ERR (993) Power Off On / Call Service if error reoccurs" message appears, there might be condensation inside the printer. You can dry the printer's interior by performing the de-condensation procedure. 1. Press the [Menu] key. BUG127S - Ricoh e3300N | User Guide - Page 507
If the error persists, switch the printer off, leave it for an hour, and switch it back on. If this does not 6 solve the problem, contact your sales or service representative. • If the paper is smeared with ink after being ejected, contact your sales or service representative. • p.316 "Where to - Ricoh e3300N | User Guide - Page 508
tray that can feed Letter (8 1/2×11) paper specified on the printer driver, and vice versa. • Auto • Off Default: Off Energy Saver Use Energy Saver mode to reduce the printer's power consumption. You can specify how long the printer remains idle before it switches to Energy Saver mode. When the - Ricoh e3300N | User Guide - Page 509
printer error has occurred to a particular email address. After changing this setting, turn the printer can specify the priority assigned to the printer's memory space. • Font Priority Select due to insufficient memory. Default: Frame Priority Unit of Measure You can switch the measurement - Ricoh e3300N | User Guide - Page 510
Default: Off Copies Specify the number of pages to print. This setting is disabled if the number of pages to print is specified by the printer driver. • 1-999 Duplex Specify whether or not to print on both sides of a sheet. • Off • Short Edge Bind 180 - Ricoh e3300N | User Guide - Page 511
. • Always Printing is always done unidirectionally, regardless of the envelope selector position. Default: Env.Selector:On Density You can adjust the density of the printing color. • Light • Standard • Dark : Default: Standard : Default: Dark 181 - Ricoh e3300N | User Guide - Page 512
, the printer ignores the error and continues printing. Default: Display Alert Pg Recov. Error You can specify whether or not Page Recovery Error is reported. • Display • Do not Display Default: Display Ink C.U. Space You can check the remaining capacity of the ink collector unit. Changing - Ricoh e3300N | User Guide - Page 513
1. Press the [Menu] key. Specifying System Settings using the Control Panel (System Menu) BUG127S 2. Press [ ] or [ ] key to display [System], and then press the [#Enter] key. Menu: System 3. Press [ ] or [ ] key to display [Energy Saver], and then press the [#Enter] key. System: Energy Saver 6 - Ricoh e3300N | User Guide - Page 514
the number of lines per page between 5 and 128. Default: • Metric version: 64 6 • Inch version: 60 Font Source You can set the location of the default font. • Resident • RAM Default: Resident When you select [RAM], you can select only fonts downloaded to the printer RAM. Font Number - Ricoh e3300N | User Guide - Page 515
PCL Settings using the Control Panel (PCL Menu) Default: 10.00 pitch This setting is effective only for fixed-space 300 dpi • 600 × 600 dpi • 300 × 150 dpi Default: 600 × 300 dpi Black Printing You can select the black printing. • Use 4 Colors • Driver Setting Default: Driver Setting 185 - Ricoh e3300N | User Guide - Page 516
6. Maintaining Changing the PCL Menu This section explains setting the symbol set mode as an example of how to change a PCL menu setting. 1. Press the [Menu] key. BUG127S 2. Press [ ] or [ ] key to display [PCL Menu], and then press the [#Enter] key. 6 Menu: PCL Menu 3. Press [ ] or [ ] key to - Ricoh e3300N | User Guide - Page 517
3. Press the [ ] or [ ] key to select the language, and then press the [#Enter] key. Language: *English The message "Power Off On to Change Setting" appears. 4. Switch the printer off and back on. BUG118S Use the following procedure to change the language setting. 1. Press the [Online] key. The - Ricoh e3300N | User Guide - Page 518
press the [#Enter] key. The Language setting appears. 4. In the language list (shown below), find the language you require. On the printer's control panel, the names of the available languages appear in English. Language List Language Name Displayed on Control Panel (English) Language Japanese - Ricoh e3300N | User Guide - Page 519
, you can prevent users other than the administrator from doing the following: • Pressing the [Menu] key to display the menu • Holding the [Form Feed] key down to clean the print head • Pressing the [Job Reset] key to cancel print jobs • Pressing the [Power] key to switch the printer off • Pressing - Ricoh e3300N | User Guide - Page 520
6. Maintaining 2. Simultaneously hold the [ ], [Escape], and [#Enter] keys down for 3 seconds, and then [#Enter] key. The following message appears: Press # to unlock 3. Press the [#Enter] key. The following message appears: Panel Unlocked The initial screen appears. 6 190 - Ricoh e3300N | User Guide - Page 521
procedure below to replace a Print cartridge. Checking the Remaining Ink Follow the procedure below to check when to replace Print cartridge replacement indicators. Checking the cartridge replacement indicators of the printer control panel 6 BPR201S The illustration above indicates the control - Ricoh e3300N | User Guide - Page 522
the cyan ink has completely run out. A red background in the image indicates that printing is not possible. Check which color of cartridge 6 needs to be replaced, and then replace it. From left to right, the cartridge replacement indicators display the status of the black - Ricoh e3300N | User Guide - Page 523
to insert the print cartridges correctly. If you insert them incorrectly, Status Monitor might not be able to detect the amount of ink that is remaining in the cartridges. For details about handling the print cartridges, see p.195 "Handling Print Cartridges". Replacing a Print Cartridge Follow - Ricoh e3300N | User Guide - Page 524
area ( ) of the right front cover, open the cover ( ). BUG113S 3. Take out the empty cartridges. When doing this, be sure to hold the printer firmly so that it does not move. 6 BUG140S 4. Check the cartridges' orientation, and then install them gently. Install in the following order from the left - Ricoh e3300N | User Guide - Page 525
safety and reliability, use genuine Print cartridges. • When using the printer for the first time, install the Print cartridges supplied with the printer. • As soon as you install the supplied print cartridges, the printer begins feeding ink to the print heads. Be sure not to reinstall used print - Ricoh e3300N | User Guide - Page 526
quality and consistency, this printer always uses all the available ink colors (black, cyan, yellow, and magenta) to produce print images. Even if your print image is black and white or [Black and White] is selected in the printer properties dialog box, all ink colors will still be used. • Printing - Ricoh e3300N | User Guide - Page 527
is not, ink will leak inside the printer. Replace the ink collector unit when the following message appears on the control panel: The following message appears when the ink collector unit is full. Ink Collector Unit is Full Replace Ink Collector Unit 1. Remove the ink collector unit' packaging. 197 - Ricoh e3300N | User Guide - Page 528
cover, open the cover ( ). BUG113S 3. Wait at least five seconds, and then remove the full ink collector unit from the printer. 6 BUG185S When pulling the unit out, keep the unit level and press on the area marked "Push". 4. Put the Ink collector unit in the supplied plastic bag. 198 BPR186S - Ricoh e3300N | User Guide - Page 529
5. Insert the new ink collector unit. Replacing an Ink Collector Unit BUG187S 6. Slide the ink collector unit carefully into the printer, until you hear it click. 6 7. Close the right front cover. BUG194S 199 - Ricoh e3300N | User Guide - Page 530
like benzene or thinner, or insecticides on the printer. Using these 6 chemicals could deform, crack, or change the color of the printer. • When wiping the printer with a cloth moistened with detergent, be sure to wipe only the exterior. Cleaning the power Cable Plug • Be sure to disconnect the - Ricoh e3300N | User Guide - Page 531
options installed). • Careless handling and over exertion when lifting can result in breakage and/or injury. • Be sure to keep the printer level. If it is unduly tilted, ink will leak from the ink collector. 1. Turn the power off, disconnect the USB cable, or ethernet cable, and then unplug the - Ricoh e3300N | User Guide - Page 532
cables, place the printer in the box it was in when purchased, and transport in a level manner. Contact sales or service representative for details. • The inside of the printer may become dirty if the printer is not level when transported. • When you move the printer, unplug the power cord from the - Ricoh e3300N | User Guide - Page 533
Disposing Disposing Consult with an authorized dealer to dispose of the printer. When disposing of the printer yourself, be sure to comply with local disposal regulations. 6 203 - Ricoh e3300N | User Guide - Page 534
, and then print the nozzle check pattern. If the problem persists, switch the printer off and leave it for at least eight hours. This should unclog the print heads. 6 • After head cleaning is performed multiple times, clogged ink will dissolve over time, and normal printing may become possible - Ricoh e3300N | User Guide - Page 535
been installed. Checking icons Checking the software Checking ports When the printer driver is properly installed, the icon of the printer appears in the [Printers and faxes] folder. When installation of User Guide is complete, User Guide icon appears on your desktop. If the icons do not appear - Ricoh e3300N | User Guide - Page 536
during software installation. If an error occurs because the printer is detected as an unidentified device, follow the instructions under "The USB connection does not work". If this does not solve the problem, do the following: First reboot Windows. Then, on the [Start] menu, select [Settings], and - Ricoh e3300N | User Guide - Page 537
installed in the computer is newer than that on the CD-ROM, you cannot use "Quick Install" to install the printer driver. Install the printer driver, and then create the port. Printer Driver Cannot Be Installed This section explains how to troubleshoot printer driver installation problems. 207 - Ricoh e3300N | User Guide - Page 538
, see Windows Help. 7 USB Connection is not Automatically Detected If the USB connection is not automatically detected, do the following: 1. Delete the printer driver. 2. Delete the device. 3. Run [Quick Install for USB] again. If these steps do not solve the problem, contact your sales or service - Ricoh e3300N | User Guide - Page 539
to troubleshoot Test Print problems. The power cord or USB cable or Ethernet cable is Check that the power cord and USB cable, Ethernet not properly connected. cable are properly connected. The port connection is not properly set. Ink feed is incomplete. 1. On the [Start] menu, click [Printers - Ricoh e3300N | User Guide - Page 540
to the operating environment. • To reinstall the software, restart Windows. • When reinstalling the software, see p.66 "Confirming the Connection Method". Uninstalling the Printer Driver To update the printer driver, uninstall the old printer driver before installing the new one. 7 • The Status - Ricoh e3300N | User Guide - Page 541
known file types] check box. 9. Click [OK]. 10. On the [Start] menu, click [Search]. 11. printer driver Help. • For details about updating the printer driver, contact your sales or service representative. 7 Deleting Devices If Windows Press the printer's [Power] key to turn the printer on. BUG118S - Ricoh e3300N | User Guide - Page 542
7. Troubleshooting 4. Click [System]. 5. Click the [Hardware] tab. 6. Click [Device Manager]. 7. Right-click [USB Printing Support] or [Product Name], and then click [Uninstall]. A confirmation message appears. 8. Click [OK]. 9. Click [Close]. 7 212 - Ricoh e3300N | User Guide - Page 543
. The printer may be receiving data or replenishing its ink. Wait momentarily for the blinking [Power] key to stop and stay lit. An error message is displayed on the Status monitor. Click [User Guide...] to display the page corresponding to the error where you can check how to solve the problem in - Ricoh e3300N | User Guide - Page 544
also. • Check the printer properties settings. In the [Change User Settings] dialog box, on the [Misc.] tab, select the [Change data processing] check box. • Check whether the latest printer driver is being used. If the printer driver being used is not the latest one, update it with the latest - Ricoh e3300N | User Guide - Page 545
into place. See p.20 "Guide to Components". BUG142S Push the PUSH area on both sides of the guide board until it firmly closes. Printing densely colored images on both sides. • When printing images containing areas of solid color that consume a lot of ink, we recommend singlesided printing. 215 - Ricoh e3300N | User Guide - Page 546
is jammed in the duplex unit. The duplex unit is properly locked into position. but not locked. Attach the duplex unit properly. For details, see p.271 "Duplex Unit Not Detected". 7 • If an error is displayed on the Status monitor, follow the instructions to solve the problem. See p.254 "Status - Ricoh e3300N | User Guide - Page 547
jams or jammed paper cannot be removed easily, you can check the condition of paper from the top of the printer. • p.31 "Detaching and Reattaching the Multi Bypass Tray" Using the [Form Feed] Key to Remove Jammed Paper . If this is the case, pull Tray 1 out and remove the jammed paper manually. 217 - Ricoh e3300N | User Guide - Page 548
Multi Bypass Tray (optional)" • p.227 "Removing Paper Jammed under the Top Cover" • p.230 "Removing Paper Jammed around the Guide Board" • p.234 "Removing Paper Jammed in the Duplex Unit" • p.237 "If You Cannot Remove Jammed Paper" Removing Paper Jammed in Tray 1 Follow the procedure below to remove - Ricoh e3300N | User Guide - Page 549
2. Open the output ramp. Paper Jam 3. Remove jammed paper. BUG184S 7 BUG146S If you cannot remove the jammed paper or it is difficult to remove, the paper may be jammed inside the printer. Examine the paper carefully and remove. 4. Close the output ramp. BUG202S 219 - Ricoh e3300N | User Guide - Page 550
Tray (optional)" 7 • p.227 "Removing Paper Jammed under the Top Cover" • p.230 "Removing Paper Jammed around the Guide Board" • p.234 "Removing Paper Jammed in the Duplex Unit" • p.237 "If You Cannot Remove Jammed Paper" Removing Paper Jammed in Tray 2/Tray 3 (optional) Follow the procedure - Ricoh e3300N | User Guide - Page 551
Pull tray 2/tray 3 completely out. Take care not to drop it. 2. Remove jammed paper. Paper Jam BUG226S 3. Push tray 2/tray 3 gently in until it stops. 4. Press the [Form Feed] key. BUG223S BUG143S Printing starts. Blank paper may be delivered after printing resumes. • p.215 "Paper Is Not Fed or - Ricoh e3300N | User Guide - Page 552
Troubleshooting • p.222 "Removing Paper Jammed in the Rear Unit (optional)" • p.223 "Removing Paper Jammed in the Multi Bypass Tray (optional)" • p.227 "Removing Paper Jammed under the Top Cover" • p.230 "Removing Paper Jammed around the Guide Board" • p.234 "Removing Paper Jammed in the Duplex Unit - Ricoh e3300N | User Guide - Page 553
Bypass Tray (optional)" • p.227 "Removing Paper Jammed under the Top Cover" • p.230 "Removing Paper Jammed around the Guide Board" 7 • p.234 "Removing Paper Jammed in the Duplex Unit" • p.237 "If You Cannot Remove Jammed Paper" Removing Paper Jammed in the Multi Bypass Tray (optional) Follow - Ricoh e3300N | User Guide - Page 554
7. Troubleshooting 1. Remove any paper in the bypass tray. 2. Remove jammed paper. BUG148S 7 BUG149S 3. Load paper in the bypass tray with the side to be printed on facing up. BUG126S If it is difficult to remove jammed paper, follow the procedure below to remove it. 224 - Ricoh e3300N | User Guide - Page 555
1. Remove any paper in the bypass tray. Paper Jam BUG148S 2. Push the bypass tray extension in. 3. Detach the bypass tray. 7 BUG108S 4. Remove the jammed paper from the rear of the printer. BUG188S 225 - Ricoh e3300N | User Guide - Page 556
7. Troubleshooting 5. Reattach the bypass tray. BUG109S 6. Pull the bypass tray extension out. 7. Load paper in the bypass tray with the side to be printed on facing - Ricoh e3300N | User Guide - Page 557
Paper Jammed around the Guide Board" • p.234 "Removing Paper Jammed in the Duplex Unit" • p.237 "If You Cannot Remove Jammed Paper" Removing Paper Jammed under the Top Cover Follow the procedure below to remove paper jammed under the top cover. • If the printer's ink tube is preventing access - Ricoh e3300N | User Guide - Page 558
7. Troubleshooting BUG145S If turning the paper wheel does not remove the jammed paper, use the following procedure to remove it: 1. Open the top cover. 7 BUG178S 2. Open - Ricoh e3300N | User Guide - Page 559
3. Remove the jammed paper through the top cover opening. Paper Jam BUG180S If the carriage has stopped halfway, move it to either end. 4. Close the left cover. 7 5. Close the top cover. BUG181S BUG182S Printing starts. After completing this procedure, print the nozzle check test pattern to - Ricoh e3300N | User Guide - Page 560
to remove paper jammed around the guide board. • If the bypass tray is attached to the printer, switch the printer off and detach the duplex unit. 1. Pressing the catches on both side of the duplex unit, remove the unit. Detach the duplex unit completely so you can see the guide board in the recess - Ricoh e3300N | User Guide - Page 561
Paper Jam BUG150S 2. Unlock the guide board by moving the tabs on both sides toward the middle, and then open the guide board. 7 BUG151S 3. Open the left cover. BUG152S 231 - Ricoh e3300N | User Guide - Page 562
7. Troubleshooting 4. Turn the paper feed wheel to release paper from the feed belt. BUG153S Release paper from the feed belt to make it removable. 5. Insert your finger between the paper and the feed belt, and then remove the paper slowly. 7 BUG154S Do not touch the feed belt. 6. Close the guide - Ricoh e3300N | User Guide - Page 563
• p.218 "Removing Paper Jammed in Tray 1" • p.220 "Removing Paper Jammed in Tray 2/Tray 3 (optional)" • p.222 "Removing Paper Jammed in the Rear Unit (optional)" • p.223 "Removing Paper Jammed in the Multi Bypass Tray (optional)" • p.227 "Removing Paper Jammed under the Top Cover" • p.234 "Removing - Ricoh e3300N | User Guide - Page 564
7. Troubleshooting Removing Paper Jammed in the Duplex Unit Follow the procedure below to remove paper jammed in the duplex unit. • Make sure the duplex unit is attached properly. • If the bypass tray is attached to the printer, switch the printer off and detach the bypass tray. You can feed the - Ricoh e3300N | User Guide - Page 565
2. Remove jammed paper. Paper Jam 3. Close the duplex unit cover. BUG158S 7 BUG159S If the bypass tray has been detached, be sure to switch the power off before reattaching the tray. Printing starts. If it is difficult to remove jammed paper, follow the procedure below to remove it. 1. Pressing - Ricoh e3300N | User Guide - Page 566
Troubleshooting 2. Remove the jammed paper from the rear of the printer. BUG160S 3. Without pressing the catches on its sides, push the duplex unit all the way in until it clicks into place. 7 BUG155S If the bypass tray has been detached, be sure to switch the power in the Rear Unit (optional)" • - Ricoh e3300N | User Guide - Page 567
remove by the usual methods. • If the bypass tray and duplex unit are attached to the printer, switch the printer off and detach the duplex unit. • Do not touch the feed belt, the transparent black band, print head rail rod, ink tubes, paper pressing board, or the toothed rubber belt. Also, take - Ricoh e3300N | User Guide - Page 568
7. Troubleshooting 2. Open the left cover, and then turn the paper feed wheel. Turn the wheel while looking for the jammed paper through the top cover opening. BUG179S 3. Remove the jammed paper through the top cover opening or back of the printer. 7 BUG180S BUG154S Before removing jammed paper from - Ricoh e3300N | User Guide - Page 569
5. Close the top cover. BUG181S 7 Printing starts. BUG182S • Align the paper and reload it in the paper tray. Loading paper over the limit line in the tray may result in a paper jam. BPR122S • p.218 "Removing Paper Jammed in Tray 1" • p.220 "Removing Paper Jammed in Tray 2/Tray 3 (optional - Ricoh e3300N | User Guide - Page 570
Troubleshooting • p.222 "Removing Paper Jammed in the Rear Unit (optional)" • p.223 "Removing Paper Jammed in the Multi Bypass Tray (optional)" • p.227 "Removing Paper Jammed under the Top Cover" • p.230 "Removing Paper Jammed around the Guide Board" • p.234 "Removing Paper Jammed in the Duplex Unit - Ricoh e3300N | User Guide - Page 571
printer driver settings for problems. If no problems are apparent, check the print cartridge or other consumables. Prints are Unsatisfactory This section explains how to troubleshoot the printer when printing is uneven (due to the wrong amount of ink use the printer for 5 to 10 minutes, print the - Ricoh e3300N | User Guide - Page 572
, print images are patchy, or a black or white line is printed at 7 regular intervals, print a test pattern, and then adjust the paper feed setting. p.168 "Adj.Paper Feed". Does the paper type setting match? Make sure that the paper type setting of the printer driver matches the type of paper - Ricoh e3300N | User Guide - Page 573
of ink may not be able to be regulated. Print the nozzle check test pattern and clean the print-heads as necessary. See p.160 "Nozzle Check", p.162 "Headcleaning". Was printing done in black and white? Check the color setting of the application and the color print setting of the printer driver - Ricoh e3300N | User Guide - Page 574
Other Problems You may eliminate certain problems by changing the printer driver Printer Configuration] tab, set [Adjust Color Density] to [Darker] or [Lighter], and then print. • In the [Print Quality-User settings] dialog box, on the [Color Settings] tab, specify [Gray reproduction (Text/Line - Ricoh e3300N | User Guide - Page 575
EMF]. • On the [Printer Configuration] tab, select the [Increase bold with font size] check box. • In the [Print Quality-User settings] dialog box, on the [Color Settings] tab, specify [Gray reproduction (Text/Line Art):]. • To print text in black, in the [Print Quality-User settings] dialog box, on - Ricoh e3300N | User Guide - Page 576
7. Troubleshooting How can I prevent ink transfer between printed sheets during duplex printing? On the [Printer Configuration] tab, in the [Sheet-dry Print Delay...] dialog box, change [Print delay time:]. Ink smudges and characters are not properly formed when printing white text on a black - Ricoh e3300N | User Guide - Page 577
If a Message Appears during Installation If a Message Appears during Installation Message number 58 or 34 indicates the printer driver cannot be installed using Auto Run. Uninstall and then reinstall the printer driver. 7 247 - Ricoh e3300N | User Guide - Page 578
7. Troubleshooting Error & Status Messages on the Control Panel This section explains Page". 7 Cannot use High Temp. / Power Off On The temperature is abnormally high. Switch the printer off and then on. If the message reappears, contact your service representative. See p.278 "Out of Printable - Ricoh e3300N | User Guide - Page 579
board is open. Close the guide board. Hardware Problem Ethernet Board An error in the Ethernet port (ethernet board) network function has occurred. See p.279 "Network Interface Error". Ink Collector is not set / Set the Ink Collector Unit The ink collector unit has not been installed correctly - Ricoh e3300N | User Guide - Page 580
7. Troubleshooting See p.197 "Replacing an Ink Collector Unit". Ink depleted The ink has run out. Change the indicated print printer is cleaning or flushing its print head. Wait a moment. Offline The printer is offline. To print, put the printer online. Open Front Cover / Replace Ink Crtg The ink - Ricoh e3300N | User Guide - Page 581
on the Control Panel Paper Misfeed / Press Form Feed The printer failed to feed paper from the specified paper tray. Press the optional)". See p.222 "Removing Paper Jammed in the Rear Unit (optional)". Prepare new Ink Collector Unit The ink collector unit is almost full. Make sure you have a new - Ricoh e3300N | User Guide - Page 582
7. Troubleshooting If a print cartridge starts running out of ink when the ink collector unit is almost full, the alert indicator will flash and a message informing you of the cartridge's low ink level will appear on the control panel. To prevent job delay due to a full ink collector unit, always - Ricoh e3300N | User Guide - Page 583
change... The printer is changing its settings. Wait a moment. Temp. alert Please wait... The printer is too hot or cold at start-up. Wait until "Ready" appears on the control panel. Waiting... Wait a moment. • If this does not eliminate the problem, contact your service representative. 7 253 - Ricoh e3300N | User Guide - Page 584
7. Troubleshooting Status Monitor Errors If an error occurs with the printer, Status Monitor displays an error message. Click [User Guide...] to display the page corresponding to the error where you can check how to solve the problem in more detail. Depending on the "Auto Continue" and "Env.Slctr. - Ricoh e3300N | User Guide - Page 585
• To load the tray, see p.44 "Loading Paper". Printing by Form Feed Press the [Form Feed] key, select the tray, and then print by Form Feed. 1. Press the [Form Feed] key. Status Monitor Errors BUG143S 2. Press [ ] or [ ] key to select a paper tray, and then press the [#Enter] key. Print: Tray 1 - Ricoh e3300N | User Guide - Page 586
7. Troubleshooting 1. Press the [Job Reset] key. BUG134S 2. Press the [#Enter] key. 7 BUG161S 3. Press the [#Enter] key. No Paper/Tray Not Detected (Tray 2/Tray 3) Tray 2/Tray 3 is - Ricoh e3300N | User Guide - Page 587
1. Press the [Form Feed] key. Status Monitor Errors BUG143S 2. Press [ ] or [ ] key to select a paper tray, and then press the [#Enter] key. Print: Tray 1 ?: A4 (210 x 297) Print: Tray 1 ?: Plain Paper 7 Printing starts. BUG161S Canceling the Print Job Cancel the print job. 257 - Ricoh e3300N | User Guide - Page 588
7. Troubleshooting 1. Press the [Job Reset] key. BUG134S 2. Press the [#Enter] key. 7 BUG161S 3. Press the [#Enter] key. No Paper/Tray Not Detected (Bypass Tray) There is no - Ricoh e3300N | User Guide - Page 589
2. Press the [#Enter] key. Printing starts. BUG161S • To load paper, see p.44 "Loading Paper". Canceling the Print Job Cancel the print job. 1. Press the [Job Reset] key. BUG134S 2. Press the [#Enter] key. BUG161S Status Monitor Errors 7 259 - Ricoh e3300N | User Guide - Page 590
7. Troubleshooting 3. Press the [#Enter] key. Paper Size Mismatch/Paper Type • Cancel the print job. • To change the paper settings, see p.94 "Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu)". Printing by Form Feed Press the [Form Feed] key, select the tray, and - Ricoh e3300N | User Guide - Page 591
Status Monitor Errors BUG161S Canceling the Print Job Cancel the print job. 1. Press the [Job Reset] key. 7 BUG134S 2. Press the [#Enter] key. BUG161S 3. Press the [#Enter] key. Paper Size Mismatch/Paper Type Mismatch (Tray 2/Tray 3) The tray is not loaded with paper of the correct size or type. Do - Ricoh e3300N | User Guide - Page 592
7. Troubleshooting • Change the paper settings. • Print by Form Feed (Change the tray). • Cancel the print job. • To change the paper settings, see p.94 "Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu)". Printing by Form Feed Press the [Form Feed] key, select the - Ricoh e3300N | User Guide - Page 593
settings. • Print by Form Feed (Change the tray). • Cancel the print job. • To change the paper settings, see p.94 "Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu)". 263 - Ricoh e3300N | User Guide - Page 594
7. Troubleshooting Printing by Form Feed Press the [Form Feed] key, select the tray, and then print by Form Feed. 1. Press the [Form Feed] key. BUG143S 2. Press [ ] - Ricoh e3300N | User Guide - Page 595
settings. • Print by Form Feed (Change the tray). • Cancel the print job. • To change the paper settings, see p.94 "Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu)". Printing by Form Feed Press the [Form Feed] key, select the tray, and then print by Form Feed. 265 - Ricoh e3300N | User Guide - Page 596
7. Troubleshooting 1. Press the [Form Feed] key. BUG143S 2. Press [ ] or [ ] key to select a paper tray, and then press the [#Enter] key. Print: Tray 1 ?: A4 (210 x 297) Print: Tray 1 ?: Plain Paper 7 BUG161S Canceling the Print Job Cancel the print job. 266 - Ricoh e3300N | User Guide - Page 597
1. Press the [Job Reset] key. Status Monitor Errors BUG134S 2. Press the [#Enter] key. 7 BUG161S 3. Press the [#Enter] key. Cover Open A cover is open. Make sure all covers are fully closed. If the cover is already closed, open and then reclose it. Follow the procedure below to close the cover. - Ricoh e3300N | User Guide - Page 598
7. Troubleshooting 1. Close the cover. Top cover Left cover BUG182S 7 Duplex unit cover BUG156S BUG159S If the bypass tray is attached to the printer, switch the printer off and detach the bypass tray. Check that the duplex unit is correctly attached and the duplex unit cover is closed. • There - Ricoh e3300N | User Guide - Page 599
Status Monitor Errors BUG142S • p.31 "Detaching and Reattaching the Multi Bypass Tray" • p.20 "Guide to Components" Cover Open / Print Cartridge(s) Not Detected The right front cover is open. Close the right front cover. Alternatively, the print cartridges are not - Ricoh e3300N | User Guide - Page 600
7. Troubleshooting If the print cartridges are not installed or are installed incorrectly: 1. While pressing the recessed area ( ) of persists, remove the print cartridge and then reinstall it. Do this once only. • If there is a problem with the print cartridge, try installing a new cartridge. 270 - Ricoh e3300N | User Guide - Page 601
correctly. Follow the procedure below to attach the duplex unit correctly. • If the bypass tray is attached to the printer, switch the printer off and detach the bypass tray. 1. Without pressing the catches on its sides, push the duplex unit all the way in until it clicks into place. BUG155S - Ricoh e3300N | User Guide - Page 602
From left to right, the cartridge replacement indicators display the status of the black (K), cyan (C), magenta (M), and yellow (Y) Print cartridges. • With glossy paper, if you print an image that needs a lot of ink, the printer may stop printing before the print is finished. An example of such an - Ricoh e3300N | User Guide - Page 603
• Do not carry out head cleaning or head flushing. If you do, the ink may run out. • If you turn the power off and then back on, the printer will send the ink in the print cartridge to the printer. During this, the ink in the print cartridge may run out. • p.109 "Using the Status Monitor - Ricoh e3300N | User Guide - Page 604
7. Troubleshooting Checking the cartridge replacement indicators of the printer control black (K), cyan (C), 7 magenta (M), and yellow (Y) Print cartridges. • Under this condition, the printer cannot carry out head cleaning or head flushing. • If the ink runs out during printing, the printer - Ricoh e3300N | User Guide - Page 605
printer cannot carry out head cleaning or head flushing. • From left to right, the cartridge replacement indicators display the status of the black " • p.109 "Using the Status Monitor" Ink Collector Unit Not Detected The ink collector unit is not attached correctly. Follow the procedure below - Ricoh e3300N | User Guide - Page 606
7. Troubleshooting 1. While pressing the recessed area ( ) of the right front cover, open the cover ( ). BUG113S 2. Attach the ink collector unit by pushing it in until it clicks. Take care not to spill the ink. Remove the ink collector unit only when necessary. 7 3. Close the right front cover. - Ricoh e3300N | User Guide - Page 607
Collector Unit Full The ink collector unit is full. To print, you must replace the ink collector unit. Checking using the printer's control panel 7 Ink Collector Unit is full Replace Ink Collector Unit • p.197 "Replacing an Ink Collector Unit" Used Ink Collector Unit A used ink collector unit - Ricoh e3300N | User Guide - Page 608
7. Troubleshooting Out of Printable Temperature Range Follow the procedure below to relocate the printer when the temperature inside the printer is inappropriate, extremely high or low, for printing. 1. Turn the printer off. BUG118S 2. Place the printer in a 10 to 32°C (50 to 89.6°F) environment. - Ricoh e3300N | User Guide - Page 609
Status Monitor Errors • If the error still does not clear after the printer acclimates to room temperature and the power is turned back on, contact your sales or service representative. Network Interface Error An error in the Ethernet port network function has occurred. Do the following: 1. Turn the - Ricoh e3300N | User Guide - Page 610
7. Troubleshooting Check the position of the envelope selector 1. For envelopes, set the lever to the rear position the forward position . ; for everything else, set the lever to BUG137S Check the printer driver settings 1. In the application, open the printer properties dialog box. 2. Click - Ricoh e3300N | User Guide - Page 611
1. Press the [Form Feed] key. BUG143S 2. Press the [#Enter] key. BUG161S Canceling the Print Job Cancel the print job. 1. Press the [Job Reset] key. BUG134S Status Monitor Errors 7 281 - Ricoh e3300N | User Guide - Page 612
7. Troubleshooting 2. Press the [#Enter] key. BUG161S 3. Press the [#Enter] key. Maintenance Failed Head cleaning or head flushing has failed. The error is cleared when the following occur: • The printer receives another print job 7 • Press the [#Enter] key Cannot Recover Error Page When - Ricoh e3300N | User Guide - Page 613
1. Press the [Form Feed] key. BUG143S 2. Press the [#Enter] key. BUG161S Canceling the Print Job Cancel the print job. 1. Press the [Job Reset] key. BUG134S Status Monitor Errors 7 283 - Ricoh e3300N | User Guide - Page 614
7. Troubleshooting 2. Press the [#Enter] key. BUG161S 3. Press the [#Enter] key. 7 284 - Ricoh e3300N | User Guide - Page 615
8. Appendix Updating the Firmware To update the printer and network interface board firmware, download the latest firmware from the website and installing it. • To check the current firmware version, print the system configuration page from the [List/Test Print] menu. • p.65 "Checking the Printer - Ricoh e3300N | User Guide - Page 616
8. Appendix Checking the Current Printer Driver Version Follow the procedure below to check the version of the printer driver currently installed. 1. Open the printer properties dialog box. 2. Click the [Setup] tab. 3. Click [About]. The [About] dialog box appears. 4. Check the version. 5. Click [OK - Ricoh e3300N | User Guide - Page 617
2003/2008 PCL 5c Printer Driver for Windows 2000/XP/Vista and Windows Server 2003/2008 PCL 6 Printer Driver for Windows 2000/XP/Vista and Windows Server 2003/2008 SmartDeviceMonitor for Client ICM Color Profiles for Printer Manuals (HTML files) RPCS Raster Printer Drivers 8 This section gives the - Ricoh e3300N | User Guide - Page 618
location will be the name of the printer driver's supported language. • The printer drivers do not support clustering technology under Windows 2000 and Windows Server 2003/2008. • For details about using the printer driver, see the printer driver Help. SmartDeviceMonitor for Client This section - Ricoh e3300N | User Guide - Page 619
CD-ROM • Under Windows 2000/XP/Vista, and Windows Server 2003/2008, you can print over a peer-topeer TCP/IP network. • You can monitor the printer status over a TCP/IP network. File Location SmartDeviceMonitor for Client is in the following folder on the supplied CD-ROM. Network\Devmon\Client\Disk1 - Ricoh e3300N | User Guide - Page 620
When Using in a Network Using DHCP This printer can be used in a DHCP environment. In a WINS server environment, the printer name can simultaneously be registered with a WINS server. • Supported DHCP server operating systems are: Windows 2000 Server, Windows Server 2003, Windows Server 2008, and - Ricoh e3300N | User Guide - Page 621
Interference If another electronic device is placed next to the printer, each will influence the other negatively. In the case the following: • Move the television or radio as far as possible from the printer. • Change the position of the antenna of the television or radio. • Use a different wall - Ricoh e3300N | User Guide - Page 622
Printer Body Print speed Measurements according to the manufacturer's measurement system Black draft: 30.0 ppm Color draft: 30.0 ppm Depending on the operating environment, printing may take longer than normal. Print direction Supports ) Paper sizes (Duplex Unit) Standard paper size: A4 - Ricoh e3300N | User Guide - Page 623
wall outlet. (Unplug the power plug only after making sure the [Power] key indicator is off.) 8 Operating environment Temperature: 10 to 32°C (50 to 89.6°F)) Humidity: 15-80% RH (maximum wet-bulb temperature: 25°C (77°F)) Printing may stop to protect the printer for conditions outside those - Ricoh e3300N | User Guide - Page 624
Power Level During Printing Standby Sound Pressure Level During Printing Standby Interface USB 2.0 high speed Ethernet (10BASE-T, 100BASE-TX) 8 Printer language RPCS Raster, PCL Main unit (4.14-8.50 inch) (Horizontal) Paper type Plain paper Recycled paper Color paper Inkjet plain paper 294 - Ricoh e3300N | User Guide - Page 625
× 220 mm) Custom paper sizes: 127-1295.4 mm (5-51 inch) (Vertical) × 55-216 mm (2.17-8.50 inch) (Horizontal) Paper type Plain paper Recycled paper Color paper 8 Inkjet plain paper Glossy paper Envelope Thick Paper weight 52-255 g/m2 (14.0-68.0 lb.) Paper capacity 100 • Under the PCL - Ricoh e3300N | User Guide - Page 626
8. Appendix List of Printer Driver Functions (Windows/ Macintosh) The following tables list the functions available under Mac OS X and their Windows printer driver equivalents. Paper source tray Windows Mac OS X Tray 1 Tray 1 Tray 2 Tray 2 Tray 3 Tray 3 Bypass Tray Bypass Tray Auto Tray - Ricoh e3300N | User Guide - Page 627
11" × 17" Reply-paid Postcard Executive 8" × 13" 81/2" × 13" 81/4" × 13" 8K 16K Com10 Env. Monarch Env. C6 Env. C5 Env. List of Printer Driver Functions (Windows/Macintosh) Mac OS X A4 A5 A6 B5 JIS B6 JIS Letter (US Letter) Legal (US Legal) 51/2" × 81/2" Reply-paid Postcard Executive F/GL Foolscap - Ricoh e3300N | User Guide - Page 628
OS X DL Env. (DL Envelope) Custom Paper Size The sizes shown in the brackets ( ) for Mac OS X are the sizes shown on the printer driver. Printout paper size Windows Mac OS X A4 A4 A5 A5 A6 A6 B5 JIS B5 JIS B6 JIS B6 JIS Letter Letter (US Letter) Legal Legal (US Legal - Ricoh e3300N | User Guide - Page 629
Size Mac OS X Custom Size The sizes shown in the brackets ( ) for Mac OS X are the sizes shown on the printer driver. Original orientation Windows Mac OS X Portrait Portrait (This function is provided by the operating system.) Landscape Landscape (This function is provided by the operating - Ricoh e3300N | User Guide - Page 630
Windows Quality priority Speed priority High speed Registering frequently used settings Windows 8 Available Print quality (User settings) Windows path, and the scan direction. Under Mac OS X 10.3.x - 10.4.x, specify the paper type in combination with the print quality.) Mac OS X Photographic - Ricoh e3300N | User Guide - Page 631
lines Use error diffusion Windows Available Color profile Windows Optimize color Off Presentation Photographic Text Gray reproduction Windows Automatic K (Black) for text only CMY + K CMY + K for images only Color balance Windows Available Brightness Windows -50 50 List of Printer Driver Functions - Ricoh e3300N | User Guide - Page 632
Contrast Windows -50 50 Saturation Windows -50 50 Color balance: Cyan Windows -50 50 Color balance: Magenta Windows -50 50 Color balance: Yellow Windows 8 -50 50 Use ICM Windows Available Use ICM: ICM method Windows By host system By printer driver Use ICM: ICM intent Windows Graphics - Ricoh e3300N | User Guide - Page 633
List of Printer Driver Functions (Windows/Macintosh) Windows Pictures (Perceptual) Proof (Relative Colorimetric) Match (Absolute Colorimetric) Mac OS X Use ColorSync Windows Unavailable Mac OS X Unavailable Print as bitmap Windows Available Mac OS X Unavailable Change data processing Windows - Ricoh e3300N | User Guide - Page 634
Available Mac OS X Unavailable Layout Windows Mac OS X 2 pages per sheet (2-up) (left right) (Top Bottom) 2 pages per sheet (2-up) (left right) (Top Bottom) (This function is provided by the operating - Ricoh e3300N | User Guide - Page 635
List of Printer Driver Functions (Windows/Macintosh) Windows Mac OS X - 6 pages per sheet (6-up) (In columns starting on the function is provided by the operating system.) Draw border Windows Dashed line - Mac OS X - Single Hairline (This function is provided by the operating system.) 305 - Ricoh e3300N | User Guide - Page 636
2 sheets 1 page into 4 sheets 1 page into 9 sheets Duplex Windows Available 8 Adjust Image Position: Direction Windows Left Right Top Adjust Image Position: Top/Left margin Windows 0 - 50mm Create margin Windows Available Mac OS X Single Thin Line (This function is provided by the operating system - Ricoh e3300N | User Guide - Page 637
List of Printer Driver Functions (Windows/Macintosh) Booklet Windows Booklet 1 -Open to left Booklet 1 -Open to right Booklet 2 -Open to left Booklet 2 -Open to right Mac OS X Unavailable Specifying the long edge of custom-size paper Windows Mac OS X Available Available (This function is - Ricoh e3300N | User Guide - Page 638
Available Mac OS X Unavailable Header/Footer Windows Available Mac OS X Unavailable Economy Color Windows Available Mac OS X Available Sheet-dry print delay in duplex Windows 8 Available Mac OS X Available Mixed Original Orientations Windows Available Mac OS X Unavailable Do not print - Ricoh e3300N | User Guide - Page 639
List of Printer Driver Functions (Windows/Macintosh) Use preprinted/prepunched paper Windows Available Mac OS X Unavailable Measurement Unit Windows Available Mac OS X Available (This function is provided by the operating system.) Uni-directional printing only Windows Available Mac OS X - Ricoh e3300N | User Guide - Page 640
8. Appendix Windows Standard Dark Environment Settings Windows Available Printable area Windows Regular Enlarged Maximum 8 Mac OS X Mac OS X Unavailable Mac OS X Unavailable 310 - Ricoh e3300N | User Guide - Page 641
expat Version 1.95.2 application software (hereinafter "expat 1.95.2"), is subject to the following conditions: The product manufacturer provides warranty and support to the software of the product including expat 1.95.2 and the product manufacturer allows the initial developer of expat 1.95.2 to - Ricoh e3300N | User Guide - Page 642
this documentation and/or software. NetBSD Copyright Notice of NetBSD For all users to use this product: This product contains NetBSD operating system: For (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) - Ricoh e3300N | User Guide - Page 643
Information about Installed Applications Authors Name List All product names mentioned herein are trademarks of their respective owners. The following notices are required to satisfy the license terms of the software that we have mentioned in this document: • This product includes software - Ricoh e3300N | User Guide - Page 644
being used are not cryptographic related :-). 4. If you include any Windows specific code (or a derivative thereof) from the apps directory ( DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - Ricoh e3300N | User Guide - Page 645
Information about Installed Applications LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code - Ricoh e3300N | User Guide - Page 646
8. Appendix Where to Inquire For inquiries, contact your sales or service representative. 8 316 - Ricoh e3300N | User Guide - Page 647
Recommended Consumables Recommended Consumables Consumables recommended for this printer are listed. Purchase necessary consumables before your supply runs out. For information about consumables, contact your sales or service representative. • Print cartridges • Ink Collector Unit 8 317 - Ricoh e3300N | User Guide - Page 648
Option and Consumables The following options can be used with the printer: • Paper Feed Unit TK1110 This unit feeds paper in bulk. • Multi Bypass Tray BY1000 You can also feed paper from the bypass tray. • For information about options and consumables, contact your service representative. 8 318 - Ricoh e3300N | User Guide - Page 649
Panel 65 Checking the Remaining Ink 191 Checking the Supplied Items and Unpacking the Printer 37 Checking the Version of the Printer Driver.........152 Checking whether Bidirectional Communication is Working 147 Checking Your Computer Environment 205 Cleaning 200 Colors Do Not Match the - Ricoh e3300N | User Guide - Page 650
273 Ink Collector Unit 21 Ink Collector Unit Almost Full 277 Ink collector unit cover 21 Ink Collector Unit Full 277 Ink Collector Unit Not Detected 275 Inkjet plain paper 84 Install 68, 77, 82 Installing the Drivers for Network Connection 76 Installing the PCL or RPCS Raster Printer Driver - Ricoh e3300N | User Guide - Page 651
Problems 244 Out of Printable Temperature Range 278 Output ramp 20 Output ramp extension 20 P Paper 84 Paper Feed Unit Power Is On 213 PCL Menu 184 PCL Printer Drivers 288 Performing Maintenance using the Control Panel 159 Plain paper 84 Plugging in the Power Cord and Turning the Power - Ricoh e3300N | User Guide - Page 652
Bypass Tray 143 Prints are Unsatisfactory 241 Q Quick Install for Network 63, 205 Quick Install for USB 57, 205 R Receiving User Guide 19 Replacing a Ink Collector Unit 197 Replacing a Print Cartridge 191, 193 Restricting Printer Functions 189 Right front cover 20 RPCS Raster Printer Drivers - Ricoh e3300N | User Guide - Page 653
210 Uninstalling the Printer Driver 152, 210 Unlocking the Keys 189 up arrow, down arrow keys 22 Updating the Firmware 285 USB Connection is not Automatically Detected 208 USB slot 21 Used Ink Collector Unit 277 User's Notes 11 Using as the Windows Network Printer 81 Using DHCP - Ricoh e3300N | User Guide - Page 654
MEMO 324 EN GB EN US J018-6620 - Ricoh e3300N | User Guide - Page 655
Copyright © 2009 - Ricoh e3300N | User Guide - Page 656
GX e5550N User Guide EN GB EN US J018-6620 - Ricoh e3300N | User Guide - Page 657
Safety Information for GelSprinter GX e3300N/GX e3350N/GX e5550N Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick - Ricoh e3300N | User Guide - Page 658
machine, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. Indicates a potentially - Ricoh e3300N | User Guide - Page 659
not use with other appliances. Doing so may result in fire, electric shock, or injury. • Only connect the machine to the power source described on the inside front cover of this manual. • Connect the power cord directly into a wall outlet and never use an extension cord. • Do not plug or unplug the - Ricoh e3300N | User Guide - Page 660
R CAUTION: • When the machine will not be used for a long time, unplug the power code. • When you disconnect the power plug from the wall outlet, always pull the plug (not the cable). • Be sure to disconnect the plug from the wall outlet and clean the - Ricoh e3300N | User Guide - Page 661
unplugged easily. • If by any chance this machine falls over or a breakage occurs (e.g. the cover), turn off the main switch, unplug the power cable and contact your service representative. If you continue to use the machine in this state it could result in fire or electric shock. • If metal, liquid - Ricoh e3300N | User Guide - Page 662
To avoid hazardous electric shock do not remove any covers or screws other than those specified in this manual. When the machine needs to be checked, adjusted, or repaired, contact your service representative. • Do not take apart or attempt any modifications to this machine. There is a risk of fire - Ricoh e3300N | User Guide - Page 663
stain impossible. • Be careful not to get ink on your clothes when replacing an ink container. Ink stains on clothes are hard to remove. • Keep the ink collector unit out of reach of children. • When you replace the ink collector unit, be careful not to get any ink on your clothes as it may not wash - Ricoh e3300N | User Guide - Page 664
Usage of Manuals Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in this manual before using the machine. 8 - Ricoh e3300N | User Guide - Page 665
Safety Labels of This Machine This section explains the machine's safety information labels. Power Switch Symbols The meanings of the symbols for the switches on this machine are as follows: • c :STANDBY. 9 - Ricoh e3300N | User Guide - Page 666
items is generally prohibited by local law: bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses. The preceding list is meant as a guide only and is not inclusive. We assume no responsibility for its completeness or accuracy. If you have any - Ricoh e3300N | User Guide - Page 667
power Mode (Energy Saver mode) This printer automatically lowers its power consumption 60 minutes after the last operation has been completed. To exit Low-power (System Menu)", User Guide as a HTML file on the CD-ROM. ❖ Specifications Energy Saver mode Power Consumption Default Interval Recovery - Ricoh e3300N | User Guide - Page 668
cause undesired operation. Responsible party: Ricoh Americas Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 Product Name: Printer Model Number: GX e3300N, Aficio GX e3300N/GX e3350N, Aficio GX e3350N/GX e5550N, Aficio GX e5550N ❖ Note: This equipment has - Ricoh e3300N | User Guide - Page 669
ON／OFF OFF Notes for Users Please note the following additional information in this manual: To switch the machine's power on and off, you must use the [Power] key on the control panel. If the power cord becomes unplugged or the machine loses power through any means other than usage of the [ - Ricoh e3300N | User Guide - Page 670
About GelSprinter GX Series Firmware Updates (Windows) TABLE OF CONTENTS 1. About Firmware Updates...2 2. Operating Environment and Other Requirements 2 2.1. Operating Environment...2 2.2. Supported Operating Systems 2 2.3. About Printer Drivers...2 3. Update Cautions...3 3.1. Caution 1...3 3.2. - Ricoh e3300N | User Guide - Page 671
Updates allow GelSprinter GX series models to receive the latest firmware. 2. Operating Environment and Other Requirements 2.1. Operating Environment If the printer is connected to computers by network peer-to-peer or directly via a single USB cable, successful updates are guaranteed. 2.2. Supported - Ricoh e3300N | User Guide - Page 672
, do not print any jobs or run applications that use the printer driver, Status Monitor, or SmartDeviceMonitor. 3.3. Caution 3. If the printer's power is turned off or the USB or network cable is disconnected during updates, the update will fail and must be performed again. 3.4. Caution 4. During - Ricoh e3300N | User Guide - Page 673
is connected to the computer with a USB cable or via network peer-to-peer. The following procedure uses Windows XP screenshots and is based on the GelSprinter GX 5050N model. Note Depending on the printer driver and its settings, update procedures might vary. Open the properties dialog box for the - Ricoh e3300N | User Guide - Page 674
-Enabled This section explains how to update the bidirectional-enabled printer driver. 1. Double-click [Product Name_FirmwareUpdater _VX_XX.exe] to start the update. Note Product Name represents the machine name; VX_XX, the version. 4. Select the printer name, and then click [Next >]. 2. Select - Ricoh e3300N | User Guide - Page 675
switched back on automatically, after the screen shown below appears. • If the following screen appears, switch the printer off and then back on, and then click [OK]. 9. After updating, check the version, and then click [Finish]. Note The following screen is an example. The versions that actually - Ricoh e3300N | User Guide - Page 676
-Disabled This section explains how to update the bidirectional-disabled printer driver. To update the firmware when bidirectional communication is disabled, see 3. "Update Cautions", and then check the following: • You must be able to view the printer's control panel. BThe procedure requires you - Ricoh e3300N | User Guide - Page 677
1. Double-click [Product Name_FirmwareUpdater _VX_XX.exe] to start the update. Note Product Name represents the machine name; VX_XX, the version. 5. After checking the following, click [OK]. • A functional printer has been selected. • The printer is available and not currently inactive. • The - Ricoh e3300N | User Guide - Page 678
"System Version". 10. The update is complete. ∗ The progress of the update is displayed on the LCD of the printer's control panel in the following order. Updating Waiting for Data Receiving Data Extracting data Overwriting Verifying Accessing NVRAM Update complete Power Off->On Ready - Ricoh e3300N | User Guide - Page 679
the United Windows Vista® Home Premium Microsoft® Windows Vista® Business Microsoft® Windows Vista® Ultimate • The product names of Windows Server 2008 are as follows: Microsoft® Windows Server® 2008 Standard Microsoft® Windows Server® 2008 Enterprise Copyright © 2009 EN USA / EN GB J017-6629 10 - Ricoh e3300N | User Guide - Page 680
About GelSprinter GX e3300N/GX e3350N Firmware Updates (Macintosh) TABLE OF CONTENTS 1. About Firmware Updates...2 2. Operating Environment and Other Requirements 2 2.1. Operating Environment...2 2.2. Supported Operating Systems 2 2.3. About Printer Drivers...2 3. Update Cautions...3 3.1. Caution - Ricoh e3300N | User Guide - Page 681
GelSprinter GX e3300N/GX e3350N models to receive the latest firmware. 2. Operating Environment and Other Requirements 2.1. Operating Environment If the printer is connected to computers by network peer-to-peer or directly via a single USB cable, successful updates are guaranteed. 2.2. Supported - Ricoh e3300N | User Guide - Page 682
printer driver, or Status Monitor. 3.3. Caution 3 If the printer's power is turned off or the USB or network cable is disconnected during updates, the update will fail and must be performed again. 3.4. Caution 4 During updates, do not put the computer into [Sleep], [Restart], or [Shut Down] manually - Ricoh e3300N | User Guide - Page 683
5. Firmware Update Operating Instructions These instructions explain how to update the firmware of the printer. Before you start the update, make sure of the following: • The printer is turned on. • The printer is in standby mode and the [Online] key is lit in blue. • The printer driver is installed - Ricoh e3300N | User Guide - Page 684
data Overwriting Verifying Accessing NVRAM Update complete Power Off->On If the update is successful, "Update complete Power Off->On" will appear on the printer's control panel. If the update fails, "Update Error Retry update" will appear on the printer's control panel. If this error - Ricoh e3300N | User Guide - Page 685
14 Click [Quit Terminal] on the [Terminal] menu. The [Terminal] screen will close. 15 Press and hold down the printer's [Power] key until the power turns off. 16 Press the printer's [Power] key again to turn the power back on. 17 The update is complete. 6 - Ricoh e3300N | User Guide - Page 686
6. Trademarks Mac OS, Macintosh, and Mac are registered trademarks of Apple Inc., registered in the U.S. and other countries. Copyright © 2009 EN USA / GB GB J017-6628 7 - Ricoh e3300N | User Guide - Page 687
About Network Interface Board Firmware Updates TABLE OF CONTENTS 1. About Firmware Updates 2 2. Operating Environment and Other Requirements 2 2.1 Operating Environment ...2 2.2 Recommended Web Browsers 2 3. Update Cautions...3 3.1 Caution 1...3 3.2 Caution 2...3 3.3 Caution 3...3 3.4 Caution - Ricoh e3300N | User Guide - Page 688
You can update the firmware of the Network Interface Board on the GX series models. 2. Operating Environment and Other Requirements 2.1 Operating Environment A Web browser is required. To use the Web browser, you must first configure the appropriate TCP/IP settings on both the computer and printer - Ricoh e3300N | User Guide - Page 689
set to "Never". 3.2 Caution 2. During the update, do not switch the printer off, disconnect the network cable, or run applications that use the printer driver, Status Monitor, or SmartDeviceMonitor. 3.3 Caution 3. If the printer's power is switched off or the network cable is disconnected during the - Ricoh e3300N | User Guide - Page 690
4. Disclaimer The manufacturer is not liable for any damages resulting from use or misuse of this software. Nor is the manufacturer liable for any damages resulting from use or misuse of this software with third parties. - 4 - - Ricoh e3300N | User Guide - Page 691
how to update the firmware of the Network Interface Board for the GX series models. „ Before Performing Updates Check the following: • The printer's "Online" key is lit (the printer is ready to print). • No other applications are running. „ Update Procedure This procedure is for Windows XP. The - Ricoh e3300N | User Guide - Page 692
3. Click [Configuration]. A dialog box for entering the user name and password appears. 4. In the "User name" field, enter "admin" and in the "Password" field, enter the corresponding password, and then click [OK]. Note that there is no default password. Therefore, - Ricoh e3300N | User Guide - Page 693
5. Click [Ethernet Board Firmware Update]. 6. Select the updater file ***.bin. You can select the file by entering the file path in the "Firmware Update File Name:" field, or by clicking [Browse] and locating the file. - 7 - - Ricoh e3300N | User Guide - Page 694
7. Click [Update]. Updating begins. The update takes some time. During the update, do not use the Web browser, computer, or printer. When the update starts, the following message appears. - 8 - - Ricoh e3300N | User Guide - Page 695
When the update is complete, the following message appears. 8. Click [OK]. The Configuration page appears. - 9 - - Ricoh e3300N | User Guide - Page 696
9. Click [Restart]. 10. Click [Restart]. The network interface board is restarted. - 10 - - Ricoh e3300N | User Guide - Page 697
11. Click [OK]. Restarting takes some time. Wait a while, and then click [OK]. - 11 - - Ricoh e3300N | User Guide - Page 698
page, check that the firmware has been updated. If the firmware has been updated, a new version number will be displayed. If the version number has not changed, the update might have failed. In this case, see p. 13, "If the Update Fails". *1 If [DHCP] has been enabled, the printer's IP address might - Ricoh e3300N | User Guide - Page 699
Failure > • The wrong file was selected as the updater file. 2. There was a power failure. Go back to Step 1. If there was a power failure, you might not be able to access the printer over the network. If this is the case, switch the printer off, hold down button located above the Ethernet port - Ricoh e3300N | User Guide - Page 700
„ Possible Causes of Update Failure 1. The update is being attempted during printing. 2. The firmware is being updated from another computer. - 14 - - Ricoh e3300N | User Guide - Page 701
3. The updater file is invalid. 4. The wrong file has been selected as the updater file. In this case, you can return the printer's top page by clicking [Back]. - 15 - - Ricoh e3300N | User Guide - Page 702
6. Trademarks Microsoft®, Windows®, Windows Server®, and Windows Vista® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Mac OS, Macintosh, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. Other - Ricoh e3300N | User Guide - Page 703
names of Windows Server 2008 are as follows: Microsoft® Windows Server® 2008 Standard Microsoft® Windows Server® 2008 Enterprise Microsoft® Windows Server® 2008 Datacenter Microsoft® Windows Server® 2008 for Itanium-based Systems Microsoft® Windows® Web Server 2008 Microsoft® Windows® HPC Server - Ricoh e3300N | User Guide - Page 704
. Right side Tab Replacing Hinges t1he Ink Collector Insert the end of the tool into the 2. Remove the linkage. Unit GX hole. Fasten the rear end of the tool to the rear guide rod. Fasten the front end of the tool to the front guide rod. e3300/e5500 Linkage 5. Remove the screw, rotate - Ricoh e3300N | User Guide - Page 705
. Attach the stay plate. ĭ Į Ĭ 4. Install the starter ink cartridges. 5. Install the ink collector unit. 6. Close the ink cartridge cover. IMPORTANT: Ink initialization will start. During the initialization, do not open any covers, or turn off the power. The entire process will take about seven - Ricoh e3300N | User Guide - Page 706
BPR003S BPR004S BPR008S Replacing the Ink Collector Unit GX e3300/e5500 WARNING: • Keep ink collector unit is fully inserted. If it is not, ink will leak inside the printer. BPR008S G Close the right front cover. CE Marking Traceability Information (For EU Countries Only.) Manufacturer: Ricoh
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 |
 |
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the "Safety
Information" before using the machine.
Read This First
Preparing for Printing
Printer Driver
Monitoring and Configuring the Printer
Using the Printer with a Macintosh
Maintaining
Troubleshooting
Appendix
1
2
3
4
5
6
7
8
User Guide
GX e2600/GX e3300
N
/GX e3350
N