Samsung BD-D5100 User Manual (user Manual) (ver.1.0) (English) - Page 23

Specifications, Repairs - firmware update

Page 23 highlights

PROBLEM SOLUTION Forgot password If you experience other problems. The picture is noisy or distorted No HDMI output. Abnormal HDMI output screen. BD-LIVE I cannot connect to the BD-LIVE server. When using the BD-LIVE service, an error occurs. •• Press the STOP ( ) button (on the front panel) for more than 5 seconds with no disc inside. All settings including the password will revert to the factory settings. Don't use this unless absolutely necessary. •• When the factory default settings are restored, all stored user BD data is deleted. •• Go to the contents and find the section of the user manual that contains the explanations regarding the current problem, and follow the procedure once again. •• If the problem still cannot be solved, please contact your nearest Samsung authorized service center. •• Make sure that the disc is not dirty or scratched. •• Clean the disc. •• Check the connection between the TV and the HDMI jack of the player. •• Check if your TV supports 480p, 720p, 1080i, 1080p HDMI input resolutions. •• If random noise appears on the screen, it means that TV does not support HDCP (High-bandwidth Digital Content Protection). •• Check whether the network connection is successful or not by using the Network Status menu. •• Check whether the USB memory device is connected to the player. •• The memory device must have at least 1GB of free space to accommodate the BD-LIVE service. You can check the available size in BD Data Management. •• Check whether the BD-LIVE Internet Connection menu is set to Allow (All). •• If all above fails, contact the contents provider or update the player to the latest firmware. •• The memory device must have at least 1GB of free space to accommodate the BD-LIVE service. You can check the available size in BD Data Management. ✎ NOTE ▪▪ When the factory default settings are restored, all stored user BD data is deleted. Repairs If you contact us to repair your player, an administration fee may be charged if either: 111 An engineer is called out to your home at your request and there is no defect in the product. 222 You bring the unit to a repair center and there is no defect in the product. We will provide you with the amount of the administration fee before we make a home visit or begin any work on your player. We recommend you read this manually thoroughly, search for a solution on line at www. samsung.com, or contact Samsung Customer Care at 1-800-SAMSUNG (726-7864) before seeking to repair your player. Specifications General Disc Video Output Video/Audio Audio Output Power Requirements Power Consumption Weight Dimensions Operating Temperature Range Operating Humidity Range BD (Blu-ray Disc) DVD (Digital Versatile Disc) CD : 5 inches (COMPACT DISC) CD : 3 1/2 inches (COMPACT DISC) Composite Video HDMI 2 Channel Digital Audio Output AC 120V, 60Hz 19W 3.3 Ibs 17.0 (W) X 7.5 (D) X 1.6 (H) inches +41°F to +95°F 10 % to 75 % Reading Speed : 9.834 m/sec Reading Speed : 6.98 ~ 7.68 m/sec Approx. Play Time (Single Sided, Single Layer Disc) : 135 min. Reading Speed : 4.8 ~ 5.6 m/sec. Maximum Play Time : 74 min. Reading Speed : 4.8 ~ 5.6 m/sec. Maximum Play Time : 20 min. 1 Channel : 1.0 Vp-p (75Ω load) Blu-ray Disc/DVDs : 480i 1080p, 1080i, 720p, 480p PCM audio, Bitstream audio L(1/L), R(2/R) Coaxial -- Design and specifications are subject to change without prior notice. -- Weight and dimensions are approximate. 23

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23
PROBLEM
SOLUTION
Forgot password
Press the
STOP
(
) button (on the front panel) for more than 5
seconds with no disc inside. All settings including the password will
revert to the factory settings.
Don’t use this unless absolutely necessary.
When the factory default settings are restored,
all stored user BD data
is deleted.
If you experience other problems.
Go to the contents and find the section of the user manual that
contains the explanations regarding the current problem, and follow the
procedure once again.
If the problem still cannot be solved, please contact your nearest
Samsung authorized service center.
The picture is noisy or distorted
Make sure that the disc is not dirty or scratched.
Clean the disc.
No HDMI output.
Check the connection between the TV and the HDMI jack of the player.
Check if your TV supports 480p, 720p, 1080i, 1080p HDMI input
resolutions.
Abnormal HDMI output screen.
If random noise appears on the screen, it means that TV does not
support HDCP (High-bandwidth Digital Content Protection).
BD-LIVE
I cannot connect to the BD-LIVE
server.
Check whether the network connection is successful or not by using
the Network Status menu.
Check whether the USB memory device is connected
to the player.
The memory device must have at least 1GB of free space to
accommodate the BD-LIVE service.
You can check the available size in BD Data Management.
Check whethe
r the BD-LIVE Internet Connection menu is set to Allow
(All).
If all above fails, contact the contents provider or
update the player to
the latest firmware.
When using the BD-LIVE service,
an error occurs.
The memory device must have at least 1GB of free space to
accommodate the BD-LIVE service.
You can check the available size in BD Data Management.
NOTE
When the factory default settings are restored,
all stored user BD data is deleted.
Repairs
If you contact us to repair your player, an administration fee may be charged if either:
An engineer is called out to your home at your request and there is no defect in the product.
1.
You bring the unit to a repair center and there is no defect in the product.
2.
We will provide you with the amount of the administration fee before we make a home visit
or begin any work on your player.
We recommend you read this manually thoroughly, search for a solution on line at www.
samsung.com, or contact Samsung Customer Care at 1-800-SAMSUNG (726-7864)
before seeking to repair your player.
Specifications
General
Power Requirements
AC 120V, 60Hz
Power Consumption
19W
Weight
3.3 Ibs
Dimensions
17.0 (W) X 7.5 (D) X 1.6 (H) inches
Operating Temperature Range
+41°F to +95°F
Operating Humidity Range
10 % to 75 %
Disc
BD (Blu-ray Disc)
Reading Speed : 9.834 m/sec
DVD (Digital Versatile Disc)
Reading Speed : 6.98 ~ 7.68 m/sec
Approx. Play Time (Single Sided, Single Layer Disc) : 135 min.
CD : 5 inches (COMPACT DISC)
Reading Speed : 4.8 ~ 5.6 m/sec.
Maximum Play Time : 74 min.
CD : 3 1/2 inches (COMPACT DISC)
Reading Speed : 4.8 ~ 5.6 m/sec.
Maximum Play Time : 20 min.
Video Output
Composite Video
1 Channel : 1.0 Vp-p (75Ω load)
Blu-ray Disc/DVDs : 480i
Video/Audio
HDMI
1080p, 1080i, 720p, 480p
PCM audio, Bitstream audio
Audio Output
2 Channel
L(1/L), R(2/R)
Digital Audio Output
Coaxial
Design and specifications are subject to change without prior notice.
-
Weight and dimensions are approximate.
-