Samsung BD-UP5000/XAA User Manual (ENGLISH)
Samsung BD-UP5000/XAA Manual
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- Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 1
Duo HD Player Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. 1-800-SAMSUNG (7267864)/www.samsung.com/us Samsung Electronics America,Inc. 105 Challenger Road Ridgefield Park,NJ 07660-0511 1-800-SAMSUNG ( - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 2
- Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 3
of your new Duo HD player Player Features Supports a Variety of Video Disc Types Supports BD, HD DVD, DVD Video, DVD-RW/-R (V mode and finalized only). HDMI (High Definition Multimedia Interface) HDMI reduces picture noise by allowing a pure digital video/audio signal path from the player to your TV - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 4
screen is accessed. Due to BD/HD DVD Disc's ability to preload player. What's included Check for the supplied accessories below. Composite (Video), Audio L/R Cable (MF39-00274A) Batteries for Remote Control (AAA Size) (4301-001035) User Manual (AK68-01477A) Quick Guide (AK68-01480A) Remote - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 5
OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. The explanation point within the triangle is a warning sign alerting you of important instructions accompanying the product. WARNING ~ To reduce the risk of fire or - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 6
BD/DVD disc does not correspond to the Region number of this Duo HD player, the Duo HD player cannot play the disc. ~ The product unit accompanying this user manual with the manufacturer's instructions. 8) Do not install ) Refer all servicing to qualified service personnel. Servicing is required when - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 7
operation of this Duo HD player. If this occurs, turn the Duo HD player off and on again player. ~ Samsung cannot assure that this player will play every disc bearing the Blu-ray, HD DVD, DVD or CD logo because disc formats evolve, and problems and errors may occur during the creation of BD, HD - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 8
Duo HD player 2 safety information 4 getting started 9 description 14 remote control 16 connections 20 basic functions of your Duo HD player 31 system setup 35 language setup 36 3 What's included 4 Warning 5 Precautions 9 Before Reading the User's Manual System (HDMI supported Amplifier) 30 - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 9
contents audio setup 37 display setup 40 HDMI setup 43 parental setup 45 network setup 47 persistent storage management 50 system upgrade 51 watching a movie 54 _ contents listening to music 60 troubleshooting 63 appendix 65 37 Setting up the Audio Options 39 Setting up the Speaker Options 40 - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 10
each function operate. About the use of this user's manual 1) Be sure to be familiar with Safety Instructions before using this product. (See pages 4~6) 2) If a problem occurs, check the Troubleshooting. (See pages 63~64) Copyright ©2007 Samsung Electronics Co.,Ltd. All rights reserved; No part or - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 11
This player is compatible with the NTSC color system only. ~ PAL discs will not play. Logos of Discs that can be played Max. Playing minute Playing time depends on the Title - 240 480 80 160 74 20 480 (EX : Extended Play) 480 (EX : Extended Play) Blu-ray Disc DTS Digital Surround HD DVD Digital - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 12
of this Manual. If you encounter compatibility problems, please contact the SAMSUNG customer care center. This Samsung Duo HD player (BD-UP5000) supports only the BD-ROM Profile 1 version 1.0 specification. If you want to play later version discs, you may need to update player's firmware. Please - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 13
message at the start. Disc Types ❖ BD-ROM Blu-ray Disc Read Only Memory. A BD-ROM disc contains pre-recorded data. Although a BD-ROM may contain any form of data, most BD-ROM discs will contain movies in High Definition format, for playback on Duo HD player's. This unit can play back pre-recorded - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 14
with a special shape) is used, this Duo HD player may be damaged. ❖ Holding discs ~ Avoid touching the surface of a disc where recording is performed. ❖ Blu-ray/HD DVD Discs ~ If the player is not used for a long period of time, remove the Blu-ray/HD DVD Disc from the player and store it in its case - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 15
/CLOSE BUTTON Opens and closes the disc tray. Remote Control Sensor Detects any signal from the remote control. PLAY/PAUSE BUTTON Plays a disc or pauses first plugged in, this indicator lights. POWER BUTTON Turns the Duo HD player on and off. Front Panel Display Title/PlayList/Track indicator. - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 16
or receiver, connect all the Analog Audio output jacks from the player except for the Surround Back Left/Surround Back Right outputs) Connects Connects to an amplifier having a digital optical audio input jack. Use a network that is connected to the Internet. Use the HDMI cable, connect this - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 17
. Button After setup, allows you to set the input source on your TV. When the TV INPUT SEL. button is selected on the remote control, the DIRECTION(up/down/left/right) and ENTER buttons operate your TV's menu screen, but not the player. To enable the remote to control the Duo HD Player again, press - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 18
volume adjustment MENU Button Brings up the Duo HD player's setup menu. ENTER/DIRECTION Buttons INFO Button Displays current setting or disc status. stopped point. SUBTITLE Button Press this to switch the BD/HD DVD/DVD's subtitle language. ● remote control TV CH Button Use this to select a TV - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 19
your television is compatible, follow the instructions below. 1. Switch your television on. 2. Point the remote control towards the television. 3. on all televisions. If you encounter problems, operate the television directly. REGARDING THE BATTERY If the remote does not operate properly: ~ Check - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 20
● remote control Controllable TV Codes Brand SAMSUNG AIWA ANAM BANG & OLUFSEN BLAUPUNKT BRANDT BRIONVEGA CGE CONTINENTAL EDISON DAEWOO EMERSON FERGUSON FINLUX FORMENTI FUJITSU GRADIENTE GRUNDIG HITACHI IMPERIAL JVC LG LOEWE LOEWE OPTA - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 21
the HDMI OUT terminal on the rear of the Duo HD player to the HDMI IN terminal of your TV. 2. Press the input selector on your TV remote control until the HDMI signal from the Duo HD player appears on your TV screen. ~ If you have set the remote control to properly operate with your TV (see pages - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 22
the user's manual of your TV. ` If an HDMI or HDMI-DVI cable is connected from the player to a TV, the Duo HD player's output is Samsung TV to the Duo HD player using an HDMI cable, the player can be easily operated using the TV remote control. (This is only available with Samsung TVs that support - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 23
Duo HD player to the AUDIO (red and white) IN terminals of your TV. Turn on the Duo HD player and TV. 3. Press the input selector on your TV remote control until the DVI signal from the Duo HD player user's manual of your TV. ` If an HDMI or HDMI-DVI cable is plugged into TV, the Duo HD player's - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 24
Duo HD player to the AUDIO (red and white) IN terminals of your TV. Turn on the Duo HD player and TV. 3. Press the input selector on your TV remote control until the Component signal from the Duo HD player set. Please refer to the user's manual of your TV. ` You can setting in the SETUP menu if both - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 25
red and white) OUT terminals on the rear of the Duo HD player to the AUDIO (red and white) IN terminals of your TV. Turn on the Duo HD player and TV. 3. Press the input selector on your TV remote control until the S-Video signal from the Duo HD player appears on your TV screen. ~ If you have set the - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 26
Please refer to the user's manual of your TV. ` If there is one audio input terminal on the TV, connect it to the [AUDIO OUT][left] (white) terminal of the Duo HD player. ` The VIDEO source is always output in 480i resolution regardless of the resolution set in the SETUP menu. (See page 42) English - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 27
4. Press the input select button of the Amplifier to select the external input in order to hear sound from the Duo HD player. Refer to your Amplifier's user manual to set the Amplifier's audio input. Audio Cable 2-Channel stereo amp Red White M ` Manufactured under license from Dolby Laboratories - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 28
S-VIDEO, or VIDEO OUT terminals on the rear of the Duo HD player to the HDMI, COMPONENT, S-VIDEO, or VIDEO IN terminal of your TV manual of your Amplifier. ` The front left and right outputs on your player and 7.1 channel amplifier must be connected to hear disc menu audio from certain Blu-Ray/HD - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 29
and Amplifier. 4. Press the input select button of the Amplifier to select the external input in order to hear sound from the Duo HD player. Refer to your Amplifier's user manual to set the Amplifier's audio input. OR M ` Please turn the volume down when you turn on the Amplifier. Sudden loud sound - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 30
(HDMI supported Amplifier) 1. Using the HDMI-HDMI cable (not included), connect the HDMI OUT terminal on the rear of the Duo HD player to the select external input in order to hear sound from the Duo HD player. Refer to your Amplifier's user manual to set the Amplifier's audio input. M ` Please - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 31
for improved interactivity. You can also update the player's firmware via the Internet when available. 1. Using the Direct LAN Cable (UTP cable), connect the LAN terminal on the rear of the Duo HD player to the LAN terminal of your modem. Broadband service To LAN port Broadband modem (with - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 32
Input (the input the Duo HD player is connected to). ~ If Discs which cannot be played on this player. • BD-R • BD-RE • HD DVD-R • DVD+RW • DVD+R disc type or recording conditions. ` Blu-ray/HD DVD is a new and evolving Manual. If you encounter compatibility problems, please contact SAMSUNG - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 33
basic functions of your Duo HD player On-Screen Menu Navigation Video Music Setup System Setup Language Setup Audio Setup Audio Subtitle Disc Menu Menu Display Setup HDMI Setup TV Aspect Movie Frame (24 Fs) Resolution Screen Message Front Display Network Setup Parental Setup TCP/IP Proxy - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 34
Setup, then press the ENTER or + button. . Press the ▲▼ buttons to select Twin Format Disc, then press the ENTER or + button. . Select HD mode. Skipping Tracks hAZCV During playback, press the SKIP ( ) button. When playing a BD/HD DVD/DVD, if you press the SKIP ( ) button, it moves to the next - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 35
basic functions of your Duo HD player Slow Motion Play/Step Motion Play Slow Motion Play hAZCV In pause or step mode, press the SLOW button on the remote control for Slow Motion play. ~ If you press the SLOW button, *1/8 * 1/4 * 1/2 ~ To return to normal speed playback, press the PLAY/PAUSE ( ) - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 36
Update HDMI Setup Twin Format Disc : HD DVD Network Setup Parental Setup Music System Information Time Zone Setup System Setup Time Zone No Disc Hawaii Language Setup Audio Setup CloAclkasSkeat Pacific PerMsiosutennttaiSntorage Management Display Setup HDMI Setup SysCteemntrUapl date - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 37
menu of your Duo HD player. Music System Setup Setup Language Setup Audio No Disc Audio Setup Subtitle Display Setup Disc Menu HDMI Setup Menu Network Setup Parental Setup : Original English . ` The selected language will only appear if it is supported on the disc. 36_ language setup - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 38
will hear a sound every time an item is HDMI Setup Bitstream(Audiophile) Dynamic Compression : On selected in a BD/HD DVD menu. ~ PCM : Select this when your equipment (Home theater or Network Setup Parental Setup Speaker Setup Receiver) does not decode Dolby Digital. Primary, Secondary and - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 39
to the player is 96KHz compatible. Signals will be output without any changes. Music System Setup Language Setup Digital Output : PCM Setup Audio Setup PCM Down Sampling : OOnn No Disc Display Setup Off Dynamic Compression : On HDMI Setup Speaker Setup Network Setup Parental Setup - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 40
or + button. Music System Setup Language Setup Setup Audio Setup No Disc Display Setup HDMI Setup Network Setup Parental Setup ● audio setup . Press the $% buttons to select Audio Setup, then press the ENTER or + button. Music System Setup Language Setup PCM Down Sampling : On Dynamic - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 41
Setup Audio Setup Setup Display Setup No Disc HDMI Setup Network Setup Parental Setup . Press the $% buttons to select Display Setup, then press the ENTER or + button. Video setup Select when you want to see the total 16:9 ratio screen BD/HD DVD/DVD supplies, even though you have a TV with a - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 42
to adjust the Duo HD player's HDMI output to 24 Setup Display Setup Movie Frame (24 Fs) : Ofnf No Disc HDMI Setup Resolution Off : 1080i frames per second for improved picture quality. You can enjoy the Movie Frame (24Fs) feature solely on a TV Network Setup Parental Setup Screen Message - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 43
480i 480i 480i ~ DVD playback Setup 1080p 1080i 720p 480p 480i Output player is first connected to a TV via HDMI, the player's output will be set automatically to HDMI. ` If the HDMI Auto Detection feature does not work, you can't select the 1080p resolution or Movie Frame (24Fs). ` The BD/HD - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 44
if the HDMI cable does not support CEC. To use Anynet+ 1. Connect the Duo HD player to a Samsung TV with an HDMI cable. (See pages 20~21) 2. Set the Anynet+ (HDMI CEC) to "On" on your Duo HD player. 3. Set the Anynet+ function on your TV. (See the TV instruction manual for more information.) Anynet - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 45
button on the Duo HD player's remote control.) AA BB CC DD ~ Duo HD player Operation Menu Duo HD player n View TV Select Device Record Menu on Device Device Operation Receiver : Off Setup >Move eExit sEnter - When playing a HD DVD, DVD VIDEO, DVD-RW/-R, BD-ROM : shows INFO OSD (same as - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 46
operate your Duo HD player for the first time, the "Enter New password" message will be displayed. Music HDMI Setup Network Setup Setup Parental Setup No Disc Parental Setup Enter New password. - Number r Return . Enter the 4-digit password using the number buttons on the remote control - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 47
Password, then press the ENTER or + button. Music HDMI Setup Network Setup Use Password Rating Level : Off : 8 (Adults) Setup Parental Setup New Password No Disc . Enter the 4-digit password using the number buttons on the remote control. The "Enter New password." message will be displayed - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 48
● network setup network setup You can enjoy contents provided by the movie studio or update your player via the Internet. Follow the steps below to ensure the best connection to the Internet for your player. To obtain information on the proper settings, check the network settings on your computer - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 49
(Internet Service Provider). Cookie Setting A cookie is a small text file that is stored while you are navigating through web sites. Music Display Setup HDMI Setup The cookie can contain information such as user ID, user settings, etc. Setup Network Setup No Disc Parental Setup To setup - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 50
need a wireless LAN adapter for your Duo HD player. ` HD DVD features using your network are not manufactured nor provided by Samsung. Therefore, Samsung shall not be responsible for proper operation or future update for those features. If you have problem with those matters or any other question - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 51
Setup Network Setup the ENTER or + button. Parental Setup Time Zone Clock Set Persistent Storage Management System Update Twin Format Disc : HD of the device. - Non Slot : Device that does not support hot-plug. ~ Device Name : Name of the device based on the device spec) Menu Name Highlight - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 52
may offer upgrades to your Duo HD player's firmware in the future. To upgrade this firmware you must : 1. Go to samsung.com and refer to 'SUPPORT' page to download the firmware and burn an update CD. or 2. Connect this player's LAN terminal to the LAN terminal on your modem (see page 30) and follow - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 53
Management Setup System Setup System Update No Disc System Update 12345 Language Setup Twin Format Disc : HD DVD Do yoAuuwdaiontSteotucpancel the update operation? Display Setup HDMI SYeetusp No Network Setup Parental Setup . Verification will proceed. When done, the firmware update - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 54
information about the current firmware. Music Setup System Setup System Information No Disc Language Setup Time Zone Audio Setup Clock Set Display Setup Persistent Storage Management HDMI Setup System Update Network Setup Twin Format Disc : HD DVD Parental Setup . Press the ENTER - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 55
to make the desired setup and then press the ENTER button. ~ You may use the number buttons of the remote control to directly access a title, chapter or to start the playback from a desired time. . To make the screen disappear, press the INFO button again. BD Info Title : 001/006 Chapter - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 56
use various menu options provided by your BD/HD DVD in different ways, according to the disc type. (ex: direction key) Using the Title Menu AZ 1. During playback, press the TITLE MENU button on the remote control. . Press the $%_+ buttons to make the desired setup, then press the ENTER button - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 57
REPEAT button on the remote control. Repeat screen appears. hZCV Repeat Off . Press the $% buttons to select Chapter or Title. ~ BD/HD DVD/DVD repeats cancelled. M ` You can change the settings in the Setup menu while the player is storing the location information on the memory. However, your - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 58
disc and may not be available. ` A BD disc can contain up to 32 audio languages and a HD DVD/DVD up to 8. ` Depending on the disc type, you can use the Audio button to change the audio sound track as well as the audio language. Some Blu-ray/HD DVD discs may allow you to select - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 59
the CANCEL or RETURN button. Using the INFO button 1. During playback, press the INFO button on the remote control. 2. Press the $% buttons to select Subtitle. 3. Press the _+ buttons on the remote control to select the desired subtitle language. M ` Depending on BD/HD DVD/DVDs, you may have to - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 60
Changing the Camera Angle When a BD/HD DVD/DVD contains multiple angles of a particular scene, you can use the ANGLE function. Using the ANGLE function 1. During playback, press the INFO button on the remote control. . Press the $% buttons to select Angle. hAZ BD Info Title : 001/006 Chapter - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 61
screen is displayed a Play Mode . Press the $% buttons to select the track you want to play, and then press the ENTER button. CD Video Music Setup b Playlist TRACK 001 TRACK 002 TRACK 003 TRACK 004 TRACK 005 TRACK 006 TRACK 007 TRACK 008 B 01/12 00:01:29 / 00:04:06 - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 62
● listening to music Buttons on the Remote Control used for Audio CD (CD-DA) disc playback 1. Returns to the beginning of the current track when pressed during playback. If pressed again, your Duo HD player moves to and plays the previous track. If you press this button within three seconds after - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 63
002 TRACK 003 TRACK 004 TRACK 005 TRACK 006 TRACK 007 TRACK 008 b Music List c Playlist Play Original Video TRACK 005 Music CD TRACK 006 Setup TRACK 007 TRACK 008 TRACK 009 TRACK 010 TRACK 011 TRACK 012 TRACK 013 b Music List c Playlist Play Original Video TRACK 005 Music CD TRACK - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 64
with the label side facing up. • Check the region number of the BD/HD DVD/ DVD. 7.1 channel sound is not being reproduced. • 7.1 channel sound is reproduced only when the following conditions are met. : 1. The Duo HD player is connected with the proper Amplifier 2. The disc is recorded with - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 65
contact your nearest Samsung authorized service center. The picture is noisy or distorted • Make sure that the disc is not dirty or scratched. • Clean the disc. No HDMI output. • Check the connection between the TV and the HDMI jack of the Duo HD player. • Check if your TV supports 480p/720p - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 66
to +95°F Operating Humidity Range 10 % to 75 % BD (Blu-ray Disc) Reading Speed : 4.917m/sec HD DVD Reading Speed : 6.61m/sec Reading Speed : 3.49 dB *Total Harmonic Distortion 0.003% *: Nominal specification - Samsung Electronics Co., Ltd reserves the right to change the specifications - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 67
contents. To obtain additional information on AACS, BD-ROM Mark, BD+, or this product, please contact SAMSUNG customer care center. ~ Many BD/HD DVD/DVD discs are encoded with copy protection. Because of this, you should only connect your Duo HD player directly to your TV, not to a VCR. Connecting - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 68
that are covered and prescribed in the instruction book; use of non-SAMSUNG or unauthorized parts, supplies, accessories or equipment which damage this product or result in service problems; failures or problems due to incompatibility with other equipment. No person, agent, distributor, dealer - Samsung BD-UP5000/XAA | User Manual (ENGLISH) - Page 69
www.samsung.com/nl www.samsung.com/no www.samsung.com/pl www.samsung.com/pt www.samsung.com/sk www.samsung.com/es www.samsung.com/se www.samsung.com/uk www.samsung.com/ie www.samsung.com/at www.samsung.com/ch www.samsung.ru www.samsung.kz www.samsung.uz www.samsung.ua www.samsung.lt www.samsung.com
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BD-UP5000
User’s Manual
Duo HD Player
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products,
please contact the SAMSUNG customer care center.
1-800-SAMSUNG (7267864)/www.samsung.com/us
Samsung Electronics America,Inc.
105 Challenger Road
Ridgefield Park,NJ 07660-0511
1-800-SAMSUNG (7267864)
www.samsung.com/us
AK68-01477A