Samsung CLP-365 User Guide

Samsung CLP-365 Manual

Samsung CLP-365 manual content summary:

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    User's Guide CLP-36x Series CLP-36xW Series BBAASSIICC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS
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    parts 43 Storing the toner cartridge 44 Redistributing toner 46 Replacing the toner cartridge 48 Replacing the waste toner container 50 Replacing the imaging unit 52 Cleaning the machine 54 Tips for moving & storing your machine 56 4. Troubleshooting Tips for avoiding paper
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    This chapter provides information you need to know before using the machine. • Key benefits 3 • Features by models 5 • Useful to know 8 • About this user's guide 9 • Safety information 10 • Machine overview 16 • Control panel overview 19 • Turning on the machine 21 • Installing the
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    during the printer driver installation process. This is available only for Windows OS users. • If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.
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    conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature. See "Introducing wireless set up methods" on page 22. Supports various wireless network setting method • Using the WPS (Wi-Fi Protected Setup™) button - You can easily connect to a wireless network using the WPS
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    Features by models Some features and optional goods may not be available depending on model or country. Operating System Windows Mac Linux Operating System CLP-36x Series ● ● ● CLP-36xW Series ● ● ●
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    Samsung Anyweb Printb Samsung Printer Status SyncThru™ Web Service CLP-36x Series CLP-36xW Series a. For XPS driver, You can install the XPS printer driver in the Custom Installation window (Refer to Software CD that was provided with your machine). b. Download the software from the Samsung
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    Base TX wired LAN Network Interface 802.11b/g/n wireless LANa IPv6 Google Cloud Print Eco printing(Easy Eco Driver)b Wi-Fi Protected Setup™ (WPS) Manual duplex (2-sided) printingc CLP-36x Series ● ● ● CLP-36xW Series a. Depending on your country, wireless LAN card may not be available. For some
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    view" on page 17). • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 59). Printouts are blurry. • The toner level might be low or uneven. Shake the toner cartridge. • Try a different print quality setting. • Replace
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    the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user's guide are explained in the glossary chapter. • All illustrations in this user's guide may differ from your machine depending on its options or
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    prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 3 Important safety symbols Explanation of all icons and
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    result in electric shock or fire. If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel. Otherwise, this could result in electric shock or fire. If the plug does
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    Safety information Do not allow too many papers to stack up in the paper output tray. It can damage the machine. Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or
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    Safety information Do not place the machine on an unstable surface. The machine could fall, causing injury or machine damage. Use only No.26 AWGa or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Use the power cord supplied with your machine for safe
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    due to the use of recycled supplies, a service fee will be charged. For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below. • When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal
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    Safety information When toner gets on your clothing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water. 1. Introduction 15
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    Machine overview 9 Accessories Power cord Quick installation guide Software CDa Misc. accessoriesb a. The software CD contains the printer drivers and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
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    be available depending on model or country (see "Features by models" on page 5). 12 3 8 7 6 5 1 Output tray 6 Front cover 4 9 10 2 Output support 3 Top cover 7 Front cover release button 8 Toner cartridges 4 Control Panel 9 Waster toner container 5 Tray 10 Imaging unit 1. Introduction 17
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    on its model. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 5). 4 3 2 1 Rear cover a. CLP-36xW only. 1 2 Power receptacle 3 USB port 4 Network porta 1. Introduction 18
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    a sheet of paper in the tray if you have selected Manual Feeder for Source in your printer driver. • Print Screen can only be used in the Windows machine may use more toner depending on what is being printed. • You can only use this function if the machine's Easy Printer Manager program is installed
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    Control panel overview 4 (Cancel) 5 (Power/ Wakeup) 6 (Status LED) a. CLP-36xW only b. CLP-36x only You can stop an operation at any time. You also can do the following functions. • Configuration sheet - Press and hold this button for
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    Turning on the machine 1 Connect the machine to the electricity supply first. 1 2 2 press (Power/Wakeup) on the control panel. If you want to turn the power off, press (Power/Wakeup) on the control panel. 1. Introduction 21
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    the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine's driver (see Advanced Guide). • If you are a Mac or Linux operating systems user, refer to the "Installation for Mac" on page 3 or "Installation for Linux" on
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    Installing the driver locally 12 Windows 1 Insert the supplied software CD into your CD-ROM The software End User License Agreement and I have reviewed and accept the term of the License Agreement. Then, click Next. 3 Follow the instructions in the installation window. You can select the software
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    does not work properly, follow the steps below to reinstall the driver. 13 Windows 1 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. 2 Follow the instructions in the installation window. 3 Insert the software CD into your CD-ROM drive
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    2. Learning the Basic Usage After installation is complete, you may want to set the machine's default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options. • Printing a demo page
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    Printing a demo page Print a demo page to make sure that the machine is operating correctly (Windows only). To print a demo page: • Open the Printing Preferences (see "Opening printing preferences" on page 35) > Samsung tab > Demo page. 2. Learning the Basic Usage 26
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    problems or require repairs. Such repairs are not covered by Samsung's warranty or service media or foreign materials left in the printer may lead to overheating of the unit guide. 1 23 4 1 Paper cover 2 Guide lock 3 Paper length guide 4 Paper width guide If you do not adjust the guide
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    the paper tray (see "Tray overview" on page 27). 2 Open the paper cover. 3 Press and unlatch the guide lock in the tray, pull the tray out manually. Then adjust the paper length guide and paper width guide. 1 32 2 4 Flex or fan the edge of the paper stack to separate the pages before loading papers
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    print facing up. 1 For paper smaller than Letter-sized, press and unlatch the guide lock in the tray, push the tray in manually. Then adjust the paper length guide and paper width guide. 1 2 • Do not push the paper width guide too far causing the media to warp. • Do not use a paper with a leading
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    the paper width guide and slide it to size and type" on page 33). The settings made from the machine driver override the settings on the control panel. a To print in application, d Select Auto Select (or Manual Feeder) in paper source, then press OK. e Start printing in application. 2.
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    "Print media specifications" on page 70. Types CardStock Labels Preprinted Cotton Recycled Archive Glossy Photo Matte Photo a. The paper types available manual feeding in tray. (●: Included, Blank: Not available) Plain Thick Thin Bond Color Types Traya Traya 2. Learning the Basic Usage 31
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    Media and tray Labels To avoid damaging the machine, use only labels designed for use in laser printers. • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper
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    tray Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. 4 Setting the paper size and type After loading paper in
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    printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 52 to print. 2 Select Print from the File menu. 3 Select your machine from the Select Printer list. 4 The basic print settings including the number of copies and print range are selected
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    want to print. 2 Select Print from the file menu. 3 Select your machine from the Select Printer. 4 Click Properties or Preferences. • The Printing Preferences window that appears in this user's guide may differ depending on the machine in use. However, the composition of the Printing Preferences
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    Basic printing • You can apply Eco features to save paper and toner before printing (see "Easy Eco Driver" on page 67). • You can check the machine's current status using the Printer Status button (see "Using Samsung Printer Status" on page 74). 1 Change the settings as needed on each tab. 2 Enter
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    Driver" on page 67. Setting Eco mode on the control panel If you press the Eco button from the control panel, eco mode is enabled. The default setting of Eco mode is Multiple Pages per Side (2) and Toner Save. You can set the machine's settings by using the Device Settings in Samsung Easy Printer
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    Basic printing Password button: You can set from SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco > Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the password button is activated. To change the print settings, click on this button, enter the password or need
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    and accessories 40 • Available supplies 41 • Available maintenance parts 43 • Storing the toner cartridge 44 • Redistributing toner 46 • Replacing the toner cartridge 48 • Replacing the waste toner container 50 • Replacing the imaging unit 52 • Cleaning the machine 54 • Tips
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    country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www
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    of this item will be reduced by 25%. Depending on the options, percentage of image area, and job mode used, the toner cartridge's lifespan may differ. When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new
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    does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine
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    can be performed only by an authorized service provider, dealer, or the retailer where you intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. pages Pickup roller Approx. 20,000 pages Intermediate Transfer Belt (ITB) Approx. 20,000 pages for black
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    life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. floor. If the toner cartridge is removed from the printer, follow the instructions below to store the toner cartridge properly. • Store the cartridge inside the protective bag
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    and you may need to change the cartridge more often. Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges. Samsung's printer warranty does not cover damage to the
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    improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner. • Before opening the top cover, close the output support first. • If toner gets on your clothing, wipe it off
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    Redistributing toner 3. Maintenance 47
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    to open an animation about replacing a toner cartridge. • Before opening the top cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. • If toner gets on your clothing, wipe it
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    Replacing the toner cartridge When a toner cartridge has reached the end of life, the Printing Status window appears on the computer, indicating the toner cartridge needs to be placed. 3. Maintenance 49
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    needs to be placed. Otherwise your printer stops printing. • Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur. • When you pull out the waste toner container out of the machine, move
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    Replacing the waste toner container The order information is provided for optional accessories (see "Available supplies" on page 41). 3. Maintenance 51
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    light for more than a few minutes. Cover it with a piece of paper to protect it if necessary. • Before closing the front cover, make sure all toner cartridges are installed properly. 3. Maintenance 52
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    Replacing the imaging unit 3. Maintenance 53
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    , and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. 4 Cleaning the outside Clean the machine cabinet with a soft, lint-free cloth. Dampen the
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    Cleaning the machine • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the top cover, close the output support first. 2 1 1 2 3. Maintenance 55
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    & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine
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    display screen first to solve the error. If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced User's Guide (see "Troubleshooting" on page 79). If you cannot find a solution in the User's Guide or the problem persists, call for service.
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    be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 27). • Do not overload the tray. Ensure Use only recommended print media (see "Print media specifications" on page 70). 4. Troubleshooting 58
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    Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4. Troubleshooting 59
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    Clearing paper jams 1 In tray Click this link to open an animation about clearing a jam. 4. Troubleshooting 60
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    Clearing paper jams 4. Troubleshooting 61
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    Clearing paper jams 2 Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. 3 In exit area Click this link to open an animation about clearing a jam. 4. Troubleshooting 62
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    Clearing paper jams • The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting 63
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    its instructions from the troubleshooting part (see "Troubleshooting" on page 79). • You also can resolve the error with the guideline from the computers's Samsung Printing Status program window (see "Using Samsung Printer Status" on page 74). • If the problem persists, call a service representative
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    The machine is printing data. The machine is on-line and can be used. The machine is on manual printing or manual duplex printing. • The cover is opened. Close the cover (see "Machine overview" on page 16). . A paper jam has occurred (see "Clearing paper jams" on page 59). 4. Troubleshooting 65
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    of pages may be affected by operating environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing. b. Wireless model only (see "Features by models" on page 5). 4. Troubleshooting 66
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    5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications 68 • Regulatory information 77 • Copyright 87
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    Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Dimension Weight Noise Levela Temperature Humidity Power ratingb Items Width x Length x Height Machine with consumables
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    Power consumption Average operating mode Ready mode Less than 290W Less than 60 W Power save modec Less than 1.0 W (CLP-36x Series), Less than 1.4 W (CLP-36xW Series) Power off moded 0.45 W Wireless e Module SPW-B4319S a. Sound Pressure Level, ISO 7779. Configuration tested: basic
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    Specifications 2 Print media specifications Type Plain paper Thick paper Thin paper Size Dimensions Letter Legal US Folio A4 Oficio JIS B5 ISO B5 Executive A5 A6 Refer to the Plain paper section Refer to the Plain paper section 216 x 279 mm (8.5 x 11 inches) 216 x 356 mm (8.5 x 14 inches) 216 x
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    Specifications Type Size Dimensions Cotton Colored, Pre-printed, Recycled Labelsb Card stock Bond paper Archive Glossy Photo, Matte Photo Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper section Letter, Legal, Oficio,
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    Specifications Type Size Dimensions Print media weight/Capacitya Tray Minimum size (custom) Maximum size (custom) 76 x 152 mm (3 x 6 inches) 216 x 356 mm (8.5 x 14 inches) 60 to 120 g/m2 (16 to 32 lbs bond) a. Maximum capacity may differ depending on media weight, thickness, and
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    512 MB (2 GB) Intel® Pentium® IV 3 GHz 512 MB (1 GB) Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). • DVD-R/W Drive Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or
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    6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Mac Operating system Mac OS X 10.4 Mac OS X 10.5 Mac OS X 10.6 Mac OS X 10.7-10.8 Requirements
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    Specifications Linux Items Operating system CPU RAM Free HDD space Requirements Fedora 5~13 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) SuSE 10.1 (32 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64
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    set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Network operating system Network protocols Wireless security Specifications • 802.11b/g/n Wireless LAN • Windows® XP
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    human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition. Warning 6 Ozone safety Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible, can
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    contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
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    States of America only Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 11 State of California Proposition 65 Warning (US Only) 12 Radio frequency emissions FCC information
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    energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. This section is only applicable if these devices are present. Refer to the
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    power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC. This and transmitting antenna. 14 Russia only Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless
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    Regulatory information 16 Turkey only 17 Thai only The 13 amp plug is the most widely used type in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. If you cut
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    Electronics, declares that this [CLP-36xW Series] is in compliance with the essential requirements and other relevant provisions of R&TTE Directive 1999/5/EC. The declaration of conformity may be consulted at www.samsung.com, go to Support > Download center and enter your printer (MFP) name to
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    Number and the Alert Symbol is on the system label. The power output of the wireless device or devices that may be embedded in you printer is well below the RF exposure limits as set by the European Commission through the R&TTE directive. European states qualified under wireless approvals: EU
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    . In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a device will void the authorization to use it. Contact manufacturer for service. Only use drivers approved for the country in which the device will be used. See
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    Regulatory information 22 China only 5. Appendix 86
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    is not responsible for any direct or indirect damages, arising from or related to use of this user's guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd. • Microsoft, Windows, Windows Vista, Windows 7, and Windows Server 2008 R2 are either registered trademarks or
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    User's Guide CLP-36x Series CLP-36xW Series AADDVVAANNCCEEDD This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides
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    ™ Web Service 68 Using Samsung Easy Printer Manager 71 Using Samsung Printer Status 74 Using the Linux Unified Driver Configurator 76 5. Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Printing quality problems Operating system problems 80 81
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    1. Software installation This chapter provides instructions for installing essential and helpful software for the following steps below and go on to installing a network connected machine's driver (see Installing driver over the network12). • Installation for Mac 3 • Reinstallation for Mac 4
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    Auto Select does not work properly, select Samsung in Print Using and your machine name in Model. • For Mac OS X 10.5-10.8, if Auto Select does not work properly, select Select a driver to use... and your machine name in Print Using. Your machine appears on the Printer List, and is set as the
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    Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM
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    for Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver The installation program added the Unified Driver Configurator desktop icon and
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    password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Open in the following. [root@localhost root]#cd /opt/Samsung/mfp/uninstall/ [root@localhost uninstall]#./uninstall.sh 4 Click Next. 5 Click
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    instructions for setting up a network connected machine and software. • Useful network programs 8 • Wired network setup 9 • Installing driver over the network 12 • IPv6 configuration 18 • Wireless network setup 21 • Samsung MobilePrint 45 • Google Cloud Print 46 Supported optional
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    way of managing network devices and lets you remotely monitor and troubleshoot network machines from any site with corporate internet access. • Download this program from http://solution.samsungprinter.com. 1 SyncThru™ Web Service The web server embedded on your network machine allows you to
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    use the SyncThru™ Web Service or SetIP program. - See "Using SyncThru™ Web Service" on page 68. - IP address • The machine that does not support the network interface, it will not be able to use this > SetIP > Setup.exe. 2 Follow the instructions in the installation window. 3 Connect your machine
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    network setup 5 From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. 6 Click the icon (third from left) the computer firewall from System Preferences > Security > Firewall. The following instructions may differ for your model. Find the machine's MAC address from the
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    from System Preferences or Administrator. 5 The machine will automatically print the Network Configuration Report. The following instructions may vary from your model or operating systems. 1 Open /opt/Samsung/mfp/share/utils/. 2 Double-click the SetIPApplet.html file. 3 Click to open the TCP/IP
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    does not support the network interface, it will not be able to use this feature (see "Rear view" on page 18). • You can install the printer driver and printer driver and software in the Select Software to Install window. 3 Read and check The software End User License Agreement and I have reviewed
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    a fully qualified path. Since machine drivers should be installed on the OS specific location, this command applies to only application software. /n"" or /N"" Specifies printer name. Printer instance shall be created as specified printer name. With this parameter, you
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    Shares installed machine and add other available platform drivers for Point & Print. It will install all supported Windows OS platform's machine drivers to system and share it with specified for point and print. /o or Opens Printers and This command will open /O Faxes folder after
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    Installing driver over the network 4 Double-click the MAC_Installer folder > Installer OS X icon a document containing many pages, printing performance may be enhanced by choosing Socket for Printer Type option. 10 Click Install. All components necessary for machine operations will be installed
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    default machine. 8 Linux You need to download Linux software packages from the Samsung website to install the printer software (www.samsung.com > find your product > Support or Downloads). 5 The Samsung installer window opens. Click Next. 6 The add printer wizard window opens. Click Next. 7 Select
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    Installing driver over the network 7 Enter the printer description and click Next. 8 After the machine is added, click Finish. 2. Using a network-connected machine 17
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    IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. 7 The Add Printer Wizard window appears. Follow the instructions in the window. If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting. If
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    addresses The machine supports the following IPv6 IPv6 address configured by a DHCPv6 server. • Manual Address: Manually configured IPv6 address by a user. DHCPv6 address Go. 2 If it's your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below
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    Click the Apply button. Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see "Printing
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    network setup • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features by models" on page 5). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again using Clear
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    Wireless network setup 12 Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method
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    Wireless network setup • If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting" on page 41). • It is strongly recommneded that you set the passwrod on Access Points. If you do not set the password on Access Points,
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    wireless router) you are using. Refer to the user's guide of the access point (or wireless router) you are or wireless router) supports Wi-Fi Protected Setup™ (WPS). • Check if your machine supports Wi-Fi Protected enabled access point (or wireless router). Factory default in your machine is PBC mode
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    network connection process, the AP's SSID information appears on the display. 3 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. Connecting in PIN mode 1 Press and hold the (WPS) button on the control panel for more
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    connected to the wireless network, the WPS LED light stays on. 3 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. Connecting in PIN mode 1 The network configuration report, including PIN, must be printed (see "Printing
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    Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect to the access point (or wireless router) with the previously used wireless connection settings and address. In the following cases, the
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    then printer will prompt for the corresponding security key. • Custom: In this mode, users can give or edit manually their printer driver once, you can access the Wireless Setting program without the CD. From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver
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    reviewed and accept the term of the License Agreement. Then, click Next. 5 Select Configure the wireless network connection using USB cable on the Printer secret key (generally called Pre Shared Key pass phrase), which is manually configured on the access point and each of its clients. • Encryption
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    on the screen only if your printer supports this feature. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi be installed. 10 After selecting the components, you can also change the printer driver name, set the machine to be shared on the network, set the
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    3 Read and check The software End User License Agreement and I have reviewed and accept the term of the License Agreement. Then, click Next. 4 Select Configure the wireless network connection using USB cable on the Printer Connection Type screen. 5 After searching the wireless networks, a list of
  • Samsung CLP-365 | User Guide - Page 121
    the USB cable between the computer and machine. Click Next. 9 Select software to be installed. 10 After selecting the components, you can also change the printer driver name, set the machine to be shared on the network, set the machine as the default machine. Click Next. 11 If you want to register
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    the print server based on the WPA Pre-Shared Key. This uses a shared secret key (generally called Pre Shared Key pass phrase) that is manually configured on the access point and each of its clients. • Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES, TKIP, AES) • Network Password
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    printer supports Wi-Fi Direct, the following screen appears. Click Next. 14 Wireless network set up is completed. After the installation is finished, click Quit. After completing the wireless network connection, you need to install a machine driver Direct by using Samsung Easy Printer Manager (see
  • Samsung CLP-365 | User Guide - Page 124
    Wireless network setup 3 Insert the supplied software CD into your CD-ROM drive. 4 Double-click the CD-ROM icon that appears on your Mac desktop. 5 Double-click the MAC_Installer folder > Installer OS X icon. 6 Click Continue. 7 Read the license agreement and click Continue. 8 Click Agree to agree
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    Next. If the network cable is connected, it may have trouble finding the machine when configuring the wireless network. 14 The install a machine driver to print from an application (see "Installation for Mac" on page 3). 17 Using a network cable Machines that do not support the network interface
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    to install a machine driver to print from an application (see "Installing driver over the network" SetIP Program (Windows) This program is used to manually set the network IP address of your machine using parameters, you can use SyncThru™ Web Service. Printing a network configuration report You can
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    , if you want to set the wireless network directly, select Custom. 7 Select the one Network Name(SSID) in the list. • SSID: SSID (Service Set Identifier) is a name that identifies a wireless network, access points, and wireless devices attempting to connect to a specific wireless network must use
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    CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. it's your first time logging into SyncThru™ Web Service you need to log-in as an administrator. With Wi-Fi Direct, you can connect your printer to a Wi-Fi Direct network while concurrently connecting
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    SLP services. • The maximum number of devices that can be connected via Wi-Fi Direct is 3. Setting up Wi-Fi Direct You can enable Wi-Fi Direct feature by one of the following methods. From the USB cable-connected computer(recommended) After the driver installation is complete, Samsung Easy Printer
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    printer, refer to the user manual of the mobile device you are using to set its Wi-Fi Direct. • After setting up Wi-Fi Direct, you need to download the mobile printing application (For example: Samsung Mobile printer) to print from your smartphone. 20 Troubleshooting Problems during setup or driver
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    , the problem may be caused by the automatically changed IP address. Compare the IP address between the product's IP address and the printer port's IP select the Printer properties. If Printer properties item has ► mark, you can select other printer drivers connected with selected printer. 2. Using
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    installation CD to change the port IP, connect to a network printer. Then reconnect the IP address. - For a Static network environment problems occur while using the machine on a network, check the following: For information on the access point (or wireless router), refer to its own user's guide
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    's IP address. Reinstall the machine driver and change the settings to connect to the machine on the network. Due to the characteristics of DHCP, the allocated IP address could change if the machine is not used for a long time or if the access point has been reset. Register the product's MAC address
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    printing photos, web pages, and PDFs, scanning is also supported. If you have Samsung multfunction printer, scan any document into a JPG, PDF, or PNG format for quick and easy viewing on your mobile device. 22 Downloading Samsung MobilePrint • Android OS 2.1 or higher • iOS 4.0 or higher • Windows
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    need to install the printer driver on the mobile device. Refer to the Google website (http://support.google.com/cloudprint) for more information about Google Cloud Print™. 25 Registering your Google account to the printer 6 If it's your first time logging into SyncThru™ Web Service you need to log
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    using. You can see the application list that supports Google Cloud Print service. Make sure the printer is turned on and connected to a wired Print application on your mobile device. If you do not have the application, download it from the application store such as Android Market or App Store. 2
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    3. Special features This chapter explains special printing features. • Altitude adjustment 49 • Changing the default print settings 50 • Setting your machine as a default machine 51 • Using advanced print features 52 • Mac printing 59 • Linux printing 61 The procedures in this chapter
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    of the machine above sea level. The following information will guide you on how to set your machine for the best 2 High 2 4 3 High 1 4 Normal • For Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings. See "Device Settings" on page 72.
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    Windows 7 or Windows Server 2008 R2, from context menus, select Printing preferences. If Printing preferences has a ►, you can select other printer drivers connected to the selected printer. 5 Change the settings on each tab. 6 Click OK. If you want to change the settings for each print job, change
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    Panel > Hardware > Devices and Printers. 3 Select your machine. 4 Right-click your machine and select Set as Default Printer. For Windows 7 or Windows Server 2008 R2, if Set as default printer has a ►, you can select other printer drivers connected to the selected printer. 3. Special features 51
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    window appears, select Custom Installation. You can select the XPS printer driver in the Select Software window. • For models that provide XPS driver from the Samsung website, www.samsung.com > find your product> Support or downloads. 1 Printing to a file (PRN) You will sometimes need to save
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    when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application's Print window to change the print settings. The machine name, that appears in the printer properties window may differ depending on the machine in
  • Samsung CLP-365 | User Guide - Page 143
    Using advanced print features Item Poster Printing Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster
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    machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of the document first. After that, machine. This option is available only when you use the PCL / XPS printer driver (see "Features by models" on page 5). • None: Disables this
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    Using advanced print features Item Paper Options Description Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document. Watermark The watermark option allows you to print text over an existing document.
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    Using advanced print features Item Overlaya Overlay (Creating a new page overlay) Description This option is available when you use the PCL/SPL printer driver (see "Software" on page 6). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can
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    until you exit the Print window. You can delete page overlays that you no longer use. a. This option is not available when you use XPS driver. 3. Special features 58
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    Some features may not be available depending on models or options. It means that the features are not supported. 3 Printing a document When you print with a Mac, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Mac: 1 Open the document
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    depending on models or options. It means that the features are not supported. Before printing in the duplex mode, decide on which edge you will appears with information about that option's feature, which is provided from the driver. 1 From your Mac application, select Print from the File menu.
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    It means that the features are not supported. 8 Printing from applications There are window, select the model name of your machine from the printer list and click Properties. 4 Change the print job properties number of pages per sheet. Automatic/manual duplex printing may not be available depending
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    change the various properties for your machine as a printer. 1 Open the Unified Driver Configurator. If necessary, switch to Printers configuration. 2 Select your machine on the available printers list and click Properties. 3 The Printer Properties window appears. The following five tabs display
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    to help you make full use of your machine. • Easy Capture Manager 64 • Samsung Easy Color Manager 65 • Samsung AnyWeb Print 66 • Easy Eco Driver 67 • Using SyncThru™ Web Service 68 • Using Samsung Easy Printer Manager 71 • Using Samsung Printer Status 74 • Using the Linux Unified
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    Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 6). • Available for Windows OS users only (see "Software" on page 6). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily
  • Samsung CLP-365 | User Guide - Page 154
    and Mac OS users only (see "Software" on page 6). Helps Samsung color laser printer users to adjust color as they like. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 4. Useful management tools 65
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    only. This tool helps you screen-capture, preview, scrap, and print pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 4. Useful management tools 66
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    , you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked. Easy Eco Driver also allows you simple editing such as removing images and texts, changing fonts, and more
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    • SyncThru™ Web Service explanation in this user's guide may differ from your machine depending on its options or models. • Network model only. 1 Accessing SyncThru™ Web Service 1 Access a web browser, such as Internet Explorer, from Windows. Enter the machine IP address of your printer (http://xxx
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    Service Information tab Security tab This tab gives you general information about your machine. You can check things, such as remaining amount of toner are printed and amount of toner left in the cartridge. • Usage Counters: Shows also connect to Samsung website or download drivers by selecting
  • Samsung CLP-365 | User Guide - Page 159
    Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press
  • Samsung CLP-365 | User Guide - Page 160
    > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager > Samsung Easy Printer Manager. For Mac, Open the Applications folder > Samsung folder > Samsung Easy Printer Manager. Printer List 1 The printer list displays the installed printer icons on your computer. 4. Useful
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    Manager Printer Information 2 Application information 3 Quick links 4 This area gives you general information about your machine. You can check information, such as the machine's model name, IP address (or Port name), and machine status. User's Guide button: This button opens Troubleshooting Guide
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    includes settings related to error alerting. • Printer Alert: Provides settings related to when alerts will be received. • Email Alert: Povides options relating to receiving alerts via email. • History Alert: Provides a history of device and toner related alerts. Job Accounting Provides querying of
  • Samsung CLP-365 | User Guide - Page 163
    software. You can also launch Samsung Printer Status manually. Go to the Printing Preferences , click the Basic tab > Printer Status button. These icons appear on the Windows task bar: Toner Level 1 2 Option You can view the level of toner remaining in each toner cartridge. The machine and the
  • Samsung CLP-365 | User Guide - Page 164
    Using Samsung Printer Status Order Supplies 3 Troubleshooting 4 5 Close You can order replacement toner cartridge(s) from online. You can directly open the troubleshooting section in the user's guide. Close the window. 4. Useful management tools 75
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    on the desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. 2 Click each button on the left to switch to the corresponding configuration window. 1 Printer Configuration 2 Port Configuration To use the on screen help, click Help. 3 After
  • Samsung CLP-365 | User Guide - Page 166
    Using the Linux Unified Driver Configurator Printers tab View the current system's printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. • Set as Default: Sets the current selected machine as a default machine. • Stop/Start: Stops/
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    Using the Linux Unified Driver Configurator 1 Shows all of the machine classes. 2 Shows the status of the class and the number of machines in the class. • Refresh: Renews the classes
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    5. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 80 • Power and cable connecting problems 81 • Printing problems 82 • Printing quality problems 86 • Operating system problems 94
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    Paper feeding problems Condition Paper jams during printing. Paper sticks together. paper in the tray. Remove excess paper from the tray. If you are printing on special materials, feed manually in the tray. • An incorrect type of paper is being used. Use only paper that meets the specifications
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    Click this link to open an animation about solving power problems. Condition The machine is not receiving power, or the connection cable between the computer and the press the • Disconnect the machine's cable and reconnect it. (Power/Wakeup) button on the control panel. 5. Troubleshooting 81
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    problems the toner cartridge (see "Replacing the toner cartridge" on page 48). If a system error occurs, contact your service representative different machine cable. The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the Troubleshooting 82
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    . Ensure that the paper size in the printer driver settings matches the paper in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use (see "Opening printing preferences" on page 35). 5. Troubleshooting 83
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    , replace the toner cartridge. • See "Redistributing toner" on page 46. • See "Replacing the toner cartridge" on page 48. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, Contact a service representative
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    problems does not match. is curled. Suggested solutions This is not a problem. Just keep printing. Set the correct paper size in the Custom Printing Preferences (see "Opening printing preferences" on page 35). Change the printer option and try again. Go to Printing Preferences , click Paper tab,
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    save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver. • A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 54). • The
  • Samsung CLP-365 | User Guide - Page 176
    areas to reject toner. Try a different kind or brand of paper. • Change the printer option and try problem, contact a service representative. If white spots appear on the page: • The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer
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    the toner (see "Redistributing toner" on page 46). • Clean the inside of the machine (see "Replacing the toner cartridge" on page 48). • Check the paper type and quality. • Remove the old imaging unit and install a new one (see "Replacing the imaging unit" on page 52). 5. Troubleshooting 88
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    causing this copy quality problem. • If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 46). Toner particles are around bold The toner might not adhere properly to this type of paper. characters or pictures • Change the printer option and try
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    Printing quality problems Condition Misformed characters Suggested Solutions that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. • Ensure that the paper is 180° in the tray. 5. Troubleshooting 90
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    may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 52). • The machine may require repairing. Contact a service representative. 5. Troubleshooting 91
  • Samsung CLP-365 | User Guide - Page 181
    it. • The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 52). If the problem persists, the machine may require repairing. Contact a service representative. 5. Troubleshooting 92
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    ) or above. repetitively appears on a few The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (See sheets "Altitude adjustment" on page 49). • Loose toner • Light print or contamination occurs 5. Troubleshooting 93
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    Operating system problems 1 Common Windows problems Condition Suggested solutions "File in Use" message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. during installation. "General Protection Fault", "
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    Operating system problems 2 Common Mac problems Condition Suggested solutions The machine does not print PDF in your machine driver matches the one in Acrobat Reader. Refer to the Mac User's Guide that came with your computer for further information on Mac error messages. 5. Troubleshooting 95
  • Samsung CLP-365 | User Guide - Page 185
    problems 3 Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers Ghostscript versions at www.ghostscript.com. 5. Troubleshooting 96
  • Samsung CLP-365 | User Guide - Page 186
    688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Download the latest Unified Linux Driver locks the mfp port while printing, the abrupt termination of the driver keeps the Guide that came with your computer for further information on Linux error messages. 5. Troubleshooting 97
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    Samsung Printer Experience 108 • Accessing management tools 113 • Installing accessories 114 • Troubleshooting 115 • The screen may appear somewhat different depending on the model or interface in use. • Since this guide has been prepared based on Windows 8, some of the instructions may
  • Samsung CLP-365 | User Guide - Page 188
    Understanding the screen Windows 8 provides both the new Start screen mode and the Desktop screen mode of the existing OS. Start Screen Desktop Screen Quick Guide for Windows 8 User 99
  • Samsung CLP-365 | User Guide - Page 189
    system Requirement (recommended) CPU RAM Free HDD Space Windows® 8 Intel® Pentium® IV 1 GHz 32-bit 1 GB (2 GB) or 64-bit processor or higher 16 GB • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). • DVD-R/W Drive Quick Guide for Windows 8 User 100
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    Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads. • If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4
  • Samsung CLP-365 | User Guide - Page 191
    Installing the driver locally 1 Insert the supplied software CD into your CD-ROM drive. Using Enhanced Features and Participating in Printer Usage Information Collection Program (optional). Then, click Next. 3 Follow the instructions in the installation window. Quick Guide for Windows 8 User 102
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    manually download the V4 driver from Samsung website, www.samsung.com >find your product > Support or downloads. • If you install the driver using the supplied software CD, V4 driver • You can download Samsung Printer Experience app from 3 Search and click Samsung Printer Experience. 4 Click Install
  • Samsung CLP-365 | User Guide - Page 193
    Installing the driver over the network 1 Participating in Printer Usage Information Collection Program (optional). Then, click Next. 4 Select Network connection on the Printer Connection Type and click OK. 7 Follow the instructions in the installation window. Quick Guide for Windows 8 User 104
  • Samsung CLP-365 | User Guide - Page 194
    Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com >find your product > Support or downloads. • If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4
  • Samsung CLP-365 | User Guide - Page 195
    on the Printer Connection Type screen. Then, click Next. 5 Follow the instructions in the installation window. For wireless set up or driver installation, Features and Participating in Printer Usage Information Collection Program (optional). Then, click Next. Quick Guide for Windows 8 User 106
  • Samsung CLP-365 | User Guide - Page 196
    Uninstalling the driver 7 From the Start Screen 1 Make sure that the machine is connected to your computer and powered on. 2 Click on the Uninstall Samsung Printer Software tile in the Start screen. 3 Follow the instructions in the window. • If you cannot find a Samsung Printer Software tile,
  • Samsung CLP-365 | User Guide - Page 197
    management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung's web site, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an
  • Samsung CLP-365 | User Guide - Page 198
    from the Start screen. Basic printing Order 3 Supplies Click on this button to order replacement toner cartridges online. You need to be connected to the Internet to use this feature. Visit Samsung 4 Links to Samsung printer website. You need to be connected to the Internet to use this feature
  • Samsung CLP-365 | User Guide - Page 199
    Using Samsung Printer Experience 5 Click the Print button to start the print job. task bar. 1 Open the document you want to print. 2 From the Charms, select Devices. 3 Select your printer from the list 4 Click More settings. Basic tab • You can also cancel the current job by pressing button on
  • Samsung CLP-365 | User Guide - Page 200
    Using Samsung Printer Experience Basic This option allows If this tab is not shown or disabled, it means that this features are not supported. Paper settings This option allows you to set the basic paper handling specifications. Layout to print using it. Quick Guide for Windows 8 User 111
  • Samsung CLP-365 | User Guide - Page 201
    in the ADF (or DADF), Prescan ( ) is not available. • You can skip step 5, if the Prescan option is selected. Scanning from Samsung Printer Experience The most frequently used printing menus are displayed for quick scanning. 1 Place a single document face down on the document glass, or load the
  • Samsung CLP-365 | User Guide - Page 202
    Printers. 3 Under Samsung Printers, you can see installed management tools. 4 Click the management tool you want to use. After installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile. Quick Guide for Windows 8 User
  • Samsung CLP-365 | User Guide - Page 203
    select other printer drivers connected with the selected printer. 4 Select Device Settings. The Printer properties window may differ depending on the driver or operating system you are using. 5 Select the appropriate option. 6 Click OK until you exit the Printer properties window. Quick Guide for
  • Samsung CLP-365 | User Guide - Page 204
    Troubleshooting Problem Suggested Solutions Samsung Printer Experience is not shown when you click more settings. Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it. Machine information is not displayed when you click the device in the Devices
  • Samsung CLP-365 | User Guide - Page 205
    Web Site www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com/ae (English) www.samsung.com/ ae_ar (Arabic) www.samsung.com www.samsung.com/be (Dutch) www.samsung.com/ be_fr (French) www.samsung.com Country/Region Customer
  • Samsung CLP-365 | User Guide - Page 206
    . 0180 5 7267864* (*0,14 €/Min. aus dem dt. Festnetz, aus dem Mobilfunk max. 0,42 €/Min.) www.samsung.com GEORGIA 0-800-555-555 www.samsung.com GHANA 0800-10077 0302-200077 www.samsung.com GREECE 80111-SAMSUNG (80111 726 7864) only from land line (+30) 210 6897691 from mobile and land line
  • Samsung CLP-365 | User Guide - Page 207
    INDONESIA 0800-112-8888 021-5699-7777 www.samsung.com IRAN 021-8255 www.samsung.com ITALY 800-SAMSUNG (726-7864) www.samsung.com JAMAICA 1-800-234-7267 www.samsung.com JAPAN 0120-327-527 www.samsung.com JORDAN 800-22273 065777444 www.samsung.com KAZAKHSTAN 8-10-800-500-55-500 (GSM
  • Samsung CLP-365 | User Guide - Page 208
    -0077 www.samsung.com SERBIA 0700 SAMSUNG (0700 726 7864) www.samsung.com SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com SLOVAKIA 0800-SAMSUNG (0800-726-7864) www.samsung.com SOUTH AFRICA 0860-SAMSUNG (726-7864) www.samsung.com SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com SWEDEN
  • Samsung CLP-365 | User Guide - Page 209
    -502-000 Web Site www.samsung.com/ch (German) www.samsung.com/ ch_fr(French) www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com/ua (Ukrainian) www.samsung.com/ ua_ru (Russian
  • Samsung CLP-365 | User Guide - Page 210
    the terminologies commonly used with printing as well as mentioned in this user's guide. 802.11 802.11 is a set of standards for wireless local area same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may
  • Samsung CLP-365 | User Guide - Page 211
    images or lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage. CSV Comma Separated Values (CSV). A type of file format value or setting that is in effect when taking a printer out of its box state, reset, or initialized. Glossary 122
  • Samsung CLP-365 | User Guide - Page 212
    Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line so that the machine can print (or scan) on both sides of the paper. A printer equipped with a Duplex Unit can print on both sides of paper during one print cycle.
  • Samsung CLP-365 | User Guide - Page 213
    the pay-for-print service on your machine. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet). Fuser Unit The part of a laser printer that fuses the toner onto the print media
  • Samsung CLP-365 | User Guide - Page 214
    the parallel cable that attaches to the peripheral (for example, a printer). Intranet A private network that uses Internet Protocols, network connectivity, its employees. Sometimes the term refers only to the most visible service, the internal website. IP address An Internet Protocol (IP) address
  • Samsung CLP-365 | User Guide - Page 215
    can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to
  • Samsung CLP-365 | User Guide - Page 216
    networking protocol for querying and modifying directory services running over TCP/IP. LED A following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc. MH to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is
  • Samsung CLP-365 | User Guide - Page 217
    to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as by its usage in the printer, and it should be replaced appropriately since it gets worn from contact with the cartridge development brush, cleaning mechanism,
  • Samsung CLP-365 | User Guide - Page 218
    an interpreter to generate an image. Printer Driver A program used to send commands and transfer data from the computer to the printer. Print Media The media like paper, through the switchboard. RADIUS Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication
  • Samsung CLP-365 | User Guide - Page 219
    the message text is transferred. It is a client-server protocol, where the client transmits an email message to the server. SSID Service Set Identifier (SSID) Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers
  • Samsung CLP-365 | User Guide - Page 220
    Glossary TWAIN An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Mac operating systems. UNC Path Uniform Naming Convention (
  • Samsung CLP-365 | User Guide - Page 221
    more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer. XPS XML Paper Specification (XPS) is a specification for a Page
  • Samsung CLP-365 | User Guide - Page 222
    10 5 maintenance parts 43 36 driver reinstallation for USB cable connected manual feeder/multi-purpose tray 3 6 using special media 31 70 printer properties 17 printing 62 61 N unifled driver configurator 76 network using SetIP 11 driver installation 9 loading Linux 16 121
  • Samsung CLP-365 | User Guide - Page 223
    problems printing problems printing quality problems R rear view regulatiory information S safety information symbols samsung printer experience service contact numbers SetIP program special print features specifications print media stop button supplies available supplies estimated toner cartridge
  • Samsung CLP-365 | User Guide - Page 224
    ordering replacing toner cartridge SyncThru Web Service general information T toner cartridge estimated life handling instructions non-Samsung and refilled redistributing toner replacing the cartridge storing tray adjusting the width and length changing the tray size troubleshooting U understanding
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BASIC
User’s Guide
CLP-36x Series
CLP-36xW Series
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.