Samsung CLX-3185FN User Manual (user Manual) (ver.2.00) (English) - Page 121

& Install Toner, Prepare IMG unit - waste toner tank

Page 121 highlights

Message Meaning Suggested solutions DHCP problem: Auto IP Run DHCP problem Reconfigure BOOTP Document Jam. Remove Jam Door Open Close it Error [error number] Call for service Error [error number] Turn off then on Install Toner ▼ Memory Full Remove Job Network Problem: IP Conflict No Answer The IP address assignment is failed. This happens when Auto IP for DHCP is set in SyncThru Web Service. The IP address assignment is failed. This happens when Auto IP for DHCP is not set SyncThru Web Service. The loaded original document has jammed in the ADF. The front door is not securely latched. A system error has occurred. A system error has occurred. The toner cartridge is installed improperly or not installed. The memory is full. The IP address is used elsewhere. The receiving fax machine has not answered after several redial attempts. Change the IP address assignment method to BOOTP or Static. If you do not change this option, the DHCP server continually asks to assign the IP address. Change the IP address assignment method to BOOTP or Static. If you do not change this option, the DHCP server continually asks to assign the IP address. Clear the jam (See "Clearing original document jams (CLX-3185FN/CLX-3185 FW only)" on page 2). Close the door until it locks into place. Turn the power button off and on. If the problem persists, call a service representative. Turn the power button off and on. If the problem persists, call a service representative. Reinstall the toner cartridge two or three times to confirm it is seated properly. If the problem persists, the toner cartridge is not being detected. Contact the service representatives. Press the left/right arrow to highlight Cancel or Start, then press OK. If you select Cancel, the machine stops the fax job. If you select Start, the machine only sends scanned documents of the fax job. Check the IP address or obtain a new IP address. Try again. Make sure that the receiving machine is operational. Message Not Compatible [color] toner Not installed Waste tank Not original [color] toner Output bin full Remove media Paper Empty in Tray1 Paper jam in exit area Paper jam in Tray 1 Paper jam inside machine Prepare IMG unit ▼ Prepare new Transfer belt Remove seal tape & Install Toner Replace new Transfer belt Replace new Transfer roller Meaning Suggested solutions The toner cartridge is not suitable for your machine. The waste toner container is not installed. The toner cartridge is not a Samsung-genuine toner cartridge. The output tray is full. Or the sensor is not facing down. There is no paper in tray 1. Paper has jammed in the paper exit area. Paper has jammed in the Tray 1 area. Install the corresponding toner cartridge with a Samsung-genuine cartridge (See "Replacing the toner cartridge" on page 2). Install the waste toner container. Install the corresponding toner cartridge with a Samsung-genuine cartridge (See "Replacing the toner cartridge" on page 2). Remove papers from the output tray, the machine resumes printing. Load paper in tray 1 (See "Loading paper in the tray" on page 4). Clear the jam (See "In the paper exit area" on page 4). Clear the jam (See "In the tray" on page 3). Paper has jammed inside the machine. The estimated life of imaging unit is close. The estimated life of transfer unit (ITB) is close. The machine cannot detect a toner cartridge. The transfer unit (ITB) has almost reached its estimated life. The transfer roller has almost reached its estimated life. Clear the jam (See "In the fuser unit area" on page 3). Prepare a imaging unit for replacement (See "Available supplies" on page 1). The estimated life of a transfer unit (ITB) is close (See "Available maintenance parts" on page 1). Remove the sealing tape from the toner cartridge. Refer to the Quick Installation Guide. Prepare the transfer unit (ITB) with a new one (See "Available maintenance parts" on page 1). Replace the transfer roller with a new one (See "Available maintenance parts" on page 1). Troubleshooting_ 6

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Troubleshooting
_ 6
DHCP problem:
Auto IP Run
The IP address
assignment is failed.
This happens when
Auto IP for DHCP is
set in SyncThru Web
Service.
Change the IP address
assignment method to
BOOTP or Static. If you
do not change this
option, the DHCP server
continually asks to
assign the IP address.
DHCP problem
Reconfigure
BOOTP
The IP address
assignment is failed.
This happens when
Auto IP for DHCP is
not set SyncThru Web
Service.
Change the IP address
assignment method to
BOOTP or Static. If you
do not change this
option, the DHCP server
continually asks to
assign the IP address.
Document Jam.
Remove Jam
The loaded original
document has
jammed in the ADF.
Clear the jam (See
"Clearing original
document jams
(CLX-3185FN/CLX-3185
FW only)" on page 2).
Door Open
Close it
The front door is not
securely latched.
Close the door until it
locks into place.
Error
[error number]
Call for service
A system error has
occurred.
Turn the power button off
and on. If the problem
persists, call a service
representative.
Error
[error number]
Turn off then on
A system error has
occurred.
Turn the power button off
and on. If the problem
persists, call a service
representative.
Install Toner
The toner cartridge is
installed improperly or
not installed.
Reinstall the toner
cartridge two or three
times to confirm it is
seated properly. If the
problem persists, the
toner cartridge is not
being detected. Contact
the service
representatives.
Memory Full
Remove Job
The memory is full.
Press the left/right arrow
to highlight
Cancel
or
Start
, then press
OK
. If
you select
Cancel
, the
machine stops the fax
job. If you select
Start
,
the machine only sends
scanned documents of
the fax job.
Network Problem:
IP Conflict
The IP address is
used elsewhere.
Check the IP address or
obtain a new IP address.
No Answer
The receiving fax
machine has not
answered after
several redial
attempts.
Try again. Make sure
that the receiving
machine is operational.
Message
Meaning
Suggested solutions
Not Compatible
[color] toner
The toner cartridge is
not suitable for your
machine.
Install the corresponding
toner cartridge with a
Samsung-genuine
cartridge (See
"Replacing the toner
cartridge" on page 2).
Not installed
Waste tank
The waste toner
container is not
installed.
Install the waste toner
container.
Not original
[color] toner
The toner cartridge is
not a
Samsung-genuine
toner cartridge.
Install the corresponding
toner cartridge with a
Samsung-genuine
cartridge (See
"Replacing the toner
cartridge" on page 2).
Output bin full
Remove media
The output tray is full.
Or the sensor is not
facing down.
Remove papers from the
output tray, the machine
resumes printing.
Paper Empty
in Tray1
There is no paper in
tray 1.
Load paper in tray 1 (See
"Loading paper in the
tray" on page 4).
Paper jam
in exit area
Paper has jammed in
the paper exit area.
Clear the jam (See "In
the paper exit area" on
page 4).
Paper jam
in Tray 1
Paper has jammed in
the Tray 1 area.
Clear the jam (See "In
the tray" on page 3).
Paper jam
inside machine
Paper has jammed
inside the machine.
Clear the jam (See "In
the fuser unit area" on
page 3).
Prepare IMG unit
The estimated life of
imaging unit is close.
Prepare a imaging unit
for replacement (See
"Available supplies" on
page 1).
Prepare new
Transfer belt
The estimated life of
transfer unit (ITB) is
close.
The estimated life of a
transfer unit (ITB) is
close (See "Available
maintenance parts" on
page 1).
Remove seal tape
& Install Toner
The machine cannot
detect a toner
cartridge.
Remove the sealing tape
from the toner cartridge.
Refer to the Quick
Installation Guide.
Replace new
Transfer belt
The transfer unit (ITB)
has almost reached its
estimated life.
Prepare the transfer unit
(ITB) with a new one
(See "Available
maintenance parts" on
page 1).
Replace new
Transfer roller
The transfer roller has
almost reached its
estimated life.
Replace the transfer
roller with a new one
(See "Available
maintenance parts" on
page 1).
Message
Meaning
Suggested solutions