Samsung CLX 6240FX User Manual (ENGLISH) - Page 85

Copying problems, Solid Color or

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Page 85 highlights

CONDITION Toner smear SUGGESTED SOLUTIONS • Clean the inside of the machine. See page 63. • Check the paper type and quality. See page 33. • Remove the toner cartridge and install a new one. See page 66. Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If a repetitive mark occurs on the page, print a cleaning sheet several times to clean the cartridge. After the printout, if you still have the same problems, remove the toner cartridge and install a new one. See page 66. • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages. • The fusing assembly may be damaged. Contact a service representative. Background scatter A Background scatter results from bits of toner randomly distributed on the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture. • If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems. • If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties. Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try a different paper. See page 33. • If characters are improperly formed and producing a wavy effect, the scanner unit may need service. For service, contact a service representative. CONDITION Page skew AAAAaAaaaBaBBBbBbbbCbCCCCccccc Curl or wave SUGGESTED SOLUTIONS • Ensure that the paper is loaded properly. • Check the paper type and quality. See page 33. • Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack. • Ensure that the paper is loaded properly. • Check the paper type and quality. Both high temperature and humidity can cause paper curl. See page 33. • Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray. Wrinkles or creases • • • Ensure that the paper is loaded properly. Check the paper type and quality. See page 33. Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine. See page 63. Solid Color or Black pages A • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective and need replacing. Remove the toner cartridge and install a new one. See page 66. • The machine may require repair. Contact a service representative. Troubleshooting_ 85

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Troubleshooting
_ 85
Toner smear
•
Clean the inside of the machine. See page
63.
•
Check the paper type and quality. See page
33.
•
Remove the toner cartridge and install a
new one. See page 66.
Vertical repetitive
defects
If marks repeatedly appear on the printed side
of the page at even intervals:
•
The toner cartridge may be damaged. If a
repetitive mark occurs on the page, print a
cleaning sheet several times to clean the
cartridge. After the printout, if you still have
the same problems, remove the toner
cartridge and install a new one. See page
66.
•
Parts of the machine may have toner on
them. If the defects occur on the back of
the page, the problem will likely correct
itself after a few more pages.
•
The fusing assembly may be damaged.
Contact a service representative.
Background scatter
Background scatter results from bits of toner
randomly distributed on the printed page.
•
The paper may be too damp. Try printing
with a different batch of paper. Do not open
packages of paper until necessary so that
the paper does not absorb too much
moisture.
•
If background scatter occurs on an
envelope, change the printing layout to
avoid printing over areas that have
overlapping seams on the reverse side.
Printing on seams can cause problems.
•
If background scatter covers the entire
surface area of a printed page, adjust the
print resolution through your software
application or the printer properties.
Misformed
characters
•
If characters are improperly formed and
producing hollow images, the paper stock
may be too slick. Try a different paper. See
page 33.
•
If characters are improperly formed and
producing a wavy effect, the scanner unit
may need service. For service, contact a
service representative.
CONDITION
SUGGESTED SOLUTIONS
A
Page skew
•
Ensure that the paper is loaded properly.
•
Check the paper type and quality. See page
33.
•
Ensure that the paper or other material is
loaded correctly and the guides are not too
tight or too loose against the paper stack.
Curl or wave
•
Ensure that the paper is loaded properly.
•
Check the paper type and quality. Both high
temperature and humidity can cause paper
curl. See page 33.
•
Turn over the stack of paper in the tray. Also
try rotating the paper 180° in the tray.
Wrinkles or creases
•
Ensure that the paper is loaded properly.
•
Check the paper type and quality. See page
33.
•
Turn over the stack of paper in the tray. Also
try rotating the paper 180° in the tray.
Back of printouts
are dirty
•
Check for leaking toner. Clean the inside of
the machine. See page 63.
Solid Color or
Black pages
•
The toner cartridge may not be installed
properly. Remove the cartridge and reinsert
it.
•
The toner cartridge may be defective and
need replacing. Remove the toner cartridge
and install a new one. See page 66.
•
The machine may require repair. Contact a
service representative.
CONDITION
SUGGESTED SOLUTIONS
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc