Samsung DMT800RHS User Manual (user Manual) (ver.1.0) (English) - Page 23

troubleshooting - problems

Page 23 highlights

05 troubleshooting troubleshooting Check these points if your dishwasher... PROBLEM Will not start. It's taking too long with an operation or cycle. There are food particles remaining on dishes. (Not cleaning properly.) POSSIBLE CAUSE SOLUTION The door is not closed completely. Check that the door is latched and closed completely. No cycle is selected. Select a proper cycle. The power cable is not connected. Connect the power cable properly. The water supply does not work. Check that the water supply valve is open. The Control Panel is locked. Unlock the child lock, (See page 9.) A circuit breaker is open. Reset the circuit breaker. Cold water is being supplied. Check that the water supply line is connected to a hot water supply. (Additional time is required to heat cold water.) You selected an inappropriate cycle. Select a cycle according to the number and soil level of the dishes, as directed in this manual. The water temperature is low. Connect the water supply line to a hot water supply. For best performance, the temperature of the supplied water should be 120 ˚F (49 ˚C). Low water pressure. The water pressure should be between 20 and 120 psi (140 ~ 830 kPa). The water is too hard. Use a commercial dishwasher cleaner. Use high-quality, fresh detergent with rinse aid. Dishwasher detergent was not used. Use automatic dishwasher detergent. We recommend a powder or gel type dishwasher detergent. Detergent remains in the dispenser. Make sure large items such as cookie sheets cutting boards, or contaners, etc. are not blocking the detergent dispenser and preventing it from opening properly. Rearrange the dishes so they do not interfere with detergent dispenser operation. There is no rinse aid. Check the dispenser and add the rinse aid. Use the liquid type rinse aid. A nozzle is clogged. Clean the nozzle. The dishes are improperly loaded. Too many dishes have been loaded. Rearrange the dishes so they do not interfere with nozzle rotation and detergent dispenser operation. Load only an appropriate number of dishes. Load your dishes as recommended. (See page 16.) troubleshooting _23

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troubleshooting
_23
troubleshooting
CHECK THESE POINTS IF YOUR DISHWASHER…
PROBLEM
POSSIBLE CAUSE
SOLUTION
Will not start.
The door is not closed completely.
Check that the door is latched and closed
completely.
No cycle is selected.
Select a proper cycle.
The power cable is not connected.
Connect the power cable properly.
The water supply does not work.
Check that the water supply valve is open.
The Control Panel is locked.
Unlock the child lock, (See page 9.)
A circuit breaker is open.
Reset the circuit breaker.
It’s taking too long
with an operation or
cycle.
Cold water is being supplied.
Check that the water supply line is
connected to a hot water supply.
(Additional time is required to heat cold
water.)
There are food
particles remaining
on dishes.
(Not cleaning
properly.)
You selected an inappropriate
cycle.
Select a cycle according to the number and
soil level of the dishes, as directed in this
manual.
The water temperature is low.
Connect the water supply line to a hot
water supply.
For best performance, the temperature of
the supplied water should be 120 ˚F (49 ˚C).
Low water pressure.
The water pressure should be between 20
and 120 psi (140 ~ 830 kPa).
The water is too hard.
Use a commercial dishwasher cleaner.
Use high-quality, fresh detergent with rinse
aid.
Dishwasher detergent was not
used.
Use automatic dishwasher detergent.
We recommend a powder or gel type
dishwasher detergent.
Detergent remains in the
dispenser.
Make sure large items such as cookie
sheets cutting boards, or contaners, etc.
are not blocking the detergent dispenser
and preventing it from opening properly.
Rearrange the dishes so they do not
interfere with detergent dispenser
operation.
There is no rinse aid.
Check the dispenser and add the rinse aid.
Use the liquid type rinse aid.
A nozzle is clogged.
Clean the nozzle.
The dishes are improperly loaded.
Too many dishes have been
loaded.
Rearrange the dishes so they do not
interfere with nozzle rotation and detergent
dispenser operation.
Load only an appropriate number of dishes.
Load your dishes as recommended. (See
page 16.)
05 troubleshooting