Samsung ES80 User Manual (user Manual) (ver.1.1) (English) - Page 93

and connect it again., static electricity. Disconnect the USB cable

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Before contacting a service center Situation The date and time are incorrect The display or buttons do not work The camera screen works poorly The memory card has an error Cannot play back files The photo is blurry Suggested remedies Set the date and time in the display settings menu. (p. 78) Remove the battery and insert it again. If you use your camera at low temperatures, it can cause the camera screen to malfunction or discolor. For better performance of your camera screen, use your camera at normal temperatures. The memory card has not been reset. Format the card. (p. 78) If you change the name of a file, your camera may not play the file. (Note: File names should meet the DCF standard.) If you encounter this situation, play back the files on your computer. • Make sure that the focus option you set is suitable for close-up shots. (p. 41) • Make sure that the lens is clean. If not, clean the lens. (p. 83) • Make sure that the subject is within range of the flash. (p. 94) Situation Suggested remedies An incorrect white balance can create The colors in the photo do not match the actual scene unrealistic color. Select the proper white balance option to suit the light source. (p. 48) • Turn off the flash. (p. 39) The photo is too bright • Your photo is overexposed. Adjust the exposure value. (p. 47) The photo is too dark Your photo is underexposed. • Turn on the flash. (p. 39) • Adjust the ISO speed. (p. 40) • Adjust the exposure value. (p. 47) The TV does not display your photos • Make sure that the camera is correctly connected to the TV with the A/V cable. • Make sure that your memory card contains photos. Your computer does not recognize your camera • Make sure that the USB cable is connected correctly. • Make sure that your camera is switched on. • Make sure that you are using a supported operating system. (p. 67, 73) Your computer The file transmission may be interrupted by disconnects the camera static electricity. Disconnect the USB cable while transferring files and connect it again. Appendixes 92

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Appendixes
92
Before contacting a service center
Situation
Suggested remedies
The colors in the photo
do not match the actual
scene
An incorrect white balance can create
unrealistic color. Select the proper white
balance option to suit the light source.
(p. 48)
The photo is too bright
•
Turn off the flash. (p. 39)
•
Your photo is overexposed. Adjust the
exposure value. (p. 47)
The photo is too dark
Your photo is underexposed.
•
Turn on the flash. (p. 39)
•
Adjust the ISO speed. (p. 40)
•
Adjust the exposure value. (p. 47)
The TV does not
display your photos
•
Make sure that the camera is correctly
connected to the TV with the A/V cable.
•
Make sure that your memory card
contains photos.
Your computer does
not recognize your
camera
•
Make sure that the USB cable is
connected correctly.
•
Make sure that your camera is switched
on.
•
Make sure that you are using a
supported operating system. (p. 67, 73)
Your computer
disconnects the camera
while transferring files
The file transmission may be interrupted by
static electricity. Disconnect the USB cable
and connect it again.
Situation
Suggested remedies
The date and time are
incorrect
Set the date and time in the display settings
menu. (p. 78)
The display or buttons
do not work
Remove the battery and insert it again.
The camera screen
works poorly
If you use your camera at low temperatures,
it can cause the camera screen to
malfunction or discolor.
For better performance of your camera
screen, use your camera at normal
temperatures.
The memory card has
an error
The memory card has not been reset.
Format the card. (p. 78)
Cannot play back files
If you change the name of a file, your
camera may not play the file. (Note: File
names should meet the DCF standard.) If
you encounter this situation, play back the
files on your computer.
The photo is blurry
•
Make sure that the focus option you set
is suitable for close-up shots. (p. 41)
•
Make sure that the lens is clean. If not,
clean the lens. (p. 83)
•
Make sure that the subject is within
range of the flash. (p. 94)