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Samsung ML-2165W User Manual (user Manual) (ver.1.0) (English) - Page 174

Troubleshooting

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Page 174 highlights

5. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 175 • Power and cable connecting problems 176 • Printing problems 177 • Printing quality problems 181 • Operating system problems 189

Section	Page
Basic	1
1. Introduction	3
Key benefits	4
Features by models	6
Useful to know	8
About this user’s guide	9
Safety information	10
Machine overview	15
Control panel overview	18
Turning on the machine	20
Installing the driver locally	21
Reinstalling the driver	22
2. Learning the Basic Usage	23
Printing a demo page	24
Media and tray	25
Basic printing	34
3. Maintenance	37
Ordering supplies and accessories	38
Available supplies	39
Available maintenance parts	40
Storing the toner cartridge	41
Redistributing toner	43
Replacing the toner cartridge	44
Cleaning the machine	46
Tips for moving & storing your machine	49
4. Troubleshooting	50
Tips for avoiding paper jams	51
Clearing paper jams	52
Understanding the status LED	55
5. Appendix	58
Specifications	59
Regulatory information	68
Copyright	78
Advanced	79
1. Software installation	82
Installation for Macintosh	83
Reinstallation for Macintosh	84
Installation for Linux	85
Reinstallation for Linux	87
2. Using a network- connected machine	88
Useful network programs	89
Wired network setup	90
Installing driver over the network	93
IPv6 configuration	101
Wireless network setup	104
Samsung MobilePrint	136
3. Special features	137
Altitude adjustment	138
Changing the default print settings	139
Setting your machine as a default machine	140
Using advanced print features	141
Using Direct Printing Utility (Windows only)	149
Using memory/hard drive features	150
Macintosh printing	151
Linux printing	153
Unix printing	155
4. Useful management tools	157
Samsung AnyWeb Print	158
Easy Eco Driver	159
Understanding Easy Capture Manager	160
Using SyncThru™ Web Service	161
Using Samsung Easy Printer Manager	164
Using Samsung Printer Status	167
Using Smart Panel	169
Using the Linux Unified Driver Configurator	171
5. Troubleshooting	174
Paper feeding problems	175
Power and cable connecting problems	176
Printing problems	177
Printing quality problems	181
Operating system problems	189
Contact SAMSUNG worldwide	193
Glossary	197
C	209
cleaning	209
inside 46	209
outside 46	209
pickup roller 48	209
cleaning a machine 46	209
control panel 18	209
convention 9	209
D	209
direct printing utility 149	209
driver installation	209
Unix 98	209
E	209
eco printing 36	209
F	209
favorites settings, for printing 36	209
features 4	209
print media feature 61	209
front view 16	209
G	209
general icons 9	209
glossary 197	209
J	209
jam	209
clearing paper 52	209
tips for avoiding paper jams 51	209
L	209
Linux	209
common Linux problems 191	209
driver installation for network connected 97	209
driver installation for USB cable connected 85	209
driver reinstallation for USB cable connected 87	209
printer properties 154	209
printing 153	209
unifled driver configurator 171	209
using SetIP 92	209
loading	209
paper in manual feeder/multi-purpose tray 28	209
paper in the tray1 26	209
special media 28	209
local	209
driver installation 21	209
driver reinstalling 22	209
M	209
Macintosh	209
common Macintosh problems 190	209
driver installation for network connected 96	209
driver installation for USB cable connected 83	209
driver reinstallation for USB cable connected 84	209
printing 151	209
system requirements 65	209
using SetIP 91	209
maintenance parts 40	209
manual feeder/multi-purpose tray	209
tips on using 28	209
using special media 28	209
N	209
network	209
driver installation	209
Linux 97	210
Macintosh 96	210
UNIX 98	210
Windows 93	210
installing environment 67	210
introducing network programs 89	210
IPv6 configuration 101	210
SetIP program 90, 91, 92, 129	210
wireless network setup 104	210
N-up printing	210
Macintosh 151	210
O	210
overlay printing	210
create 146	210
delete 147	210
print 147	210
P	210
placing a machine	210
adjusting the altitude 138	210
PostScript driver	210
troubleshooting 192	210
print	210
mobile OS 136	210
mobileprint 136	210
print media	210
card stock 32	210
envelope 29	210
labels 31	210
output support 61	210
preprinted paper 32	210
special media 28	210
print resolution set	210
Linux 153	210
printer preferences	210
Linux 154	210
Printer Status	210
general information 167, 169	210
Printing 34	210
printing	210
changing the default print settings 139	210
Linux 153	210
Macintosh 151	210
multiple pages on one sheet of paper	210
Macintosh 151	210
printing a document	210
Windows 34	210
printing on both sides of paper	210
Macintosh 152	210
printing to a file 141	210
UNIX 155	210
using direct printing utility 149	210
printing a document	210
Linux 153	210
Macintosh 151	210
UNIX 155	210
problems	210
paper feeding problems 175	210
power problems 176	210
printing problems 177	210
printing quality problems 181	210
R	210
rear view 17	210
regulatiory information 68	210
S	210
safety	210
information 10	210
symbols 10	210
service contact numbers 193	210
SetIP program 90, 129	211
special print features 137	211
specifications 59	211
print media 61	211
stop button 19	211
supplies	211
available supplies 39	211
estimated toner cartridge life 42	211
ordering 39	211
replacing toner cartridge 44	211
SyncThru Web Service	211
general information 161	211
T	211
toner cartridge	211
estimated life 42	211
handling instructions 42	211
non-Samsung and refilled 42	211
redistributing toner 43	211
replacing the cartridge 44	211
storing 41	211
tray	211
adjusting the width and length 25	211
changing the tray size 25	211
loading paper in manual feeder/multi-purpose tray 28	211
U	211
understanding the status LED 55	211
UNIX	211
driver installation for network connected 98	211
printing 155	211
Unix	211
system requirements 66	211
USB cable	211
driver installation 83, 85	211
driver reinstallation 84, 87	211
using help 36, 152	211
W	211
watermark	211
create 145	211
delete 145	211
edit 145	211
Windows	211
common Windows problems 189	211
driver installation for network connected 93	211
driver installation for USB cable connected 21, 22	211
system requirements 64	211
using SetIP 90, 129	211
wireless	211
ad hoc mode 104	211
Infrastructure mode 104	211
USB cable 111, 115, 124	211
WPS	211
disconnectiong 108	211
PBC mode 108	211
WPS (the machine does not have a display screen)	211
PBC 109	211
PIN 109	211
wireless network	211