Samsung ML-2955DW User Manual (user Manual) (ver.1.0) (English)
Samsung ML-2955DW Manual
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- Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 1
User's Guide Basic ML-295x Series imagine the possibilities This guide provides information concerning installation, basic operation and troubleshooting on windows. - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 2
6 Features by models 8 Useful to know 9 About this user's guide 10 Safety information 16 Machine overview 19 Control panel overview 21 Turning on Available maintenance parts 47 Redistributing toner 48 Replacing the toner cartridge 50 Cleaning the machine 4. Troubleshooting 55 Tips for avoiding paper - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 3
information you need to know before using the machine. • Key benefits 4 • Features by models 6 • Useful to know 8 • About this user's guide 9 • Safety information 10 • Machine overview 16 • Control panel overview 19 • Turning on the machine 21 • Installing the driver locally 22 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 4
save toner and paper, this machine supports the Eco feature. • To save paper, you can print multiple pages on a single sheet of paper (see Advanced Guide). • get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 5
Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 68). • Print watermark: You can customize your documents with words, such as "Confidential" (see Advanced Guide). • Print posters: The text and pictures of each - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 6
● ● ● ● ● ● Software Software PCL/ SPL printer drivera PS printer driver ML-295xND Series ML-295xDW Series M L-295xD Series ● ● ● XPS printer driver Samsung Easy Printer Manager SyncThru™ Web Service ● ● ● ● ● a. Depending on the operating system you use, the installed printer - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 7
10/100 Base TX wired LAN Network Interface 802.11b/g/n wireless LAN IPv6 Eco printing Wi-Fi Protected Setup™ (WPS) Double-sided printing ML-295xND Series ML-295xDW Series ● ● ● ● ● ● ● ● ● ● ● ● ML-295xD Series ● ● ● (●: Included, ○: Optional, Blank: Not available) 1. Introduction 7 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 8
close the front door. • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 56). Printouts are blurry. • The toner level might be low or uneven. Shake the toner cartridge. • Try a different print resolution setting. • Replace - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 9
the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user's guide are explained in the glossary chapter. • All illustrations in this user's guide may differ from your machine depending on its options or - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 10
to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 11
injury to your pet. If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel. Otherwise, this could result in electric shock or fire. 5 Operating method Caution - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 12
Safety information 1. Introduction 12 Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Be care when replacing paper or removing jammed paper. New paper has sharp edges and can cause painful cuts. When - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 13
Safety information 1. Introduction 13 Do not place the machine on an unstable surface. The machine could fall, causing injury or machine damage. The machine should be connected to the power level which is specified on the label. If you are unsure and want to check the power level you are using, - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 14
electric shock. The machine should only be repaired by a Samsung service technician. Keep cleaning supplies away from children. Children could 's guide provided with the machine. Otherwise, you could damage the machine. 8 Supply usage Caution Do not disassemble the toner cartridge. Toner dust - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 15
Safety information When toner gets on your clothing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water. 1. Introduction 15 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 16
Machine overview 9 Accessories 1. Introduction 16 Power cord Software CDa a. The software CD contains the printer drivers, user's guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. Misc. accessoriesb - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 17
features and optional goods may not be available depending on model or country. 1. Introduction 17 1 6 5 4 1 Output tray 3 Front cover 5 Tray 1 2 Control panel 4 Paper level indicator 6 Manual feeder 2 7 3 8 7 Paper width guides on a manual feeder 8 Output support - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 18
Machine overview 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country. 2 1. Introduction 18 1 Network porta 3 Power-switch 2 USB port 4 Power receptacle a. Network and - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 19
. Configures the wireless network connection easily without a computer (see Admin Guide). Press this button and the green LED will start blinking. If release the button while it's blinking. 5 6 1 Toner LED 2 (Status LED) 3 Eco Shows the status of the toner (see "Status LED" on page 63). Shows - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 20
this function with USB-connected machine. • When printing the active window/whole monitor screen using the print screen button, the machine may use more toner depending on what is being printed. • You can only use this function if the machine's Easy Printer Manager program is installed. If you are - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 21
Turning on the machine 1 Connect the machine to the electricity supply first. Press the power key or turn the switch on if the machine has a power switch. 2 1 1. Introduction 21 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 22
(see Advanced Guide). • If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced guide. • The installation window in this User's Guide may differ License Agreement. Then, click Next. 5 Follow the instructions in the installation window. 2 Insert the supplied software CD into your CD- - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 23
machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. 3 Follow the instructions in the installation window. 4 Insert the software CD into your CD-ROM drive and install the driver again - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 24
2. Menu overview and basic setup After installation is complete, you may want to set the machine's default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options. • Printing a - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 25
Printing a demo page Print a demo page to make sure that the machine is operating correctly. To print a demo page: In ready mode, press and hold (Cancel) button for about 2 seconds until the status LED blinks, and release. For a model with a Demo page button ( ), press the button to print a demo - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 26
these specifications may cause problems or require repairs. Such repairs are not covered by Samsung's warranty or service agreements. • Make sure paper guides. 2. Menu overview and basic setup 26 2 1 3 1 Tray extention guide 2 Paper length guide 3 Paper width guide If you do not adjust the guide, - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 27
Media and tray 2. Menu overview and basic setup 27 Paper quantity indicator shows the amount of paper in the tray. Power voltage 220V A4 Available paper 1 Full 2 Empty 1 2 Paper type available for duplex printing Depending on the power voltage your machine uses, available paper types for - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 28
Media and tray 2 Loading paper in the tray 2. Menu overview and basic setup 28 When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam. - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 29
Media and tray 2. Menu overview and basic setup 29 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 30
on special media, you must follow the loading guidelines (see "Printing on special media" on page 32). • When papers overlap when printing using the manual feeder, open tray 1 and remove the overlapping papers then try printing again. • When paper does not feed well while printing, push the paper in - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 31
Media and tray 2. Menu overview and basic setup 31 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 32
printing. To see for paper weights for each sheet, refer to "Print media specifications" on page 68. Types Plain Thick Thicker Thin Bond Color Tray ● ● ● ● Manual feeder - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 33
2. Menu overview and basic setup 33 Types CardStock Labels Transparency Envelope Thick Envelope Preprinted Cotton Recycled Archive Tray ● ● ● Manual feeder ( ●: Included, Blank: Not available) Envelope Printing successfully on envelopes depends upon the quality of the envelopes. To print - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 34
Media and tray 2. Menu overview and basic setup 34 • Use only well-constructed envelopes with sharp and wellcreased folds. • Do not use stamped envelopes. • Do not use envelopes with clasps, snaps, windows, coated lining, self-adhesive seals, or other synthetic materials. • Do not use damaged or - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 35
Media and tray 2. Menu overview and basic setup 35 • Ensure that transparencies are not wrinkled, curled, or have any torn edges. • Do not use transparencies that separate from the backing sheet. • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 36
. Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. Card stock/ Custom-sized paper • In the software application - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 37
the Paper tab in the Printing Preferences (see "Opening printing preferences" on page 40). Open the output support before printing. The printed pages stack on the output support, and the output support will help the printed pages to align. The printer sends printouts to the output tray by default. - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 38
Basic printing 7 Printing If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced Guide. The following Printing Preferences window is for Notepad in Windows 7. 1 Open the document you want to print. 2 Select Print from the File menu. 3 Select your - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 39
Basic printing 8 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in the Windows task bar. • You can also cancel the current job by pressing the control - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 40
Printer. You can check the machine's current status using the Printer Status button (see Advanced Guide). Using a favorite setting The Presets option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To save a Presets - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 41
Default Preset from the Presets drop-down list. The Eco function cuts toner consumption and paper usage. The Eco function allows you to save sided printing (Long Edge), Multiple Pages per Side (2), Skip blank pages, and Toner Save. Depending on the printer driver you use, Skip blank pages may not - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 42
set from the machine's driver override the settings on the control panel. • If you set the eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco > Settings), the Onforce message appears. You have to enter the password to change the eco mode status - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 43
information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories 44 • Available supplies 45 • Available maintenance parts 46 • Redistributing toner 47 • Replacing the toner cartridge 48 • Cleaning the machine 50 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 44
country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 45
does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 46
machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of which - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 47
improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner. • Before opening the front cover, close the output support first. • If toner gets on your clothing, wipe it off - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 48
3. Maintenance 48 • Before opening the front cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. • If toner gets on your clothing, wipe it off with a dry cloth and wash - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 49
Replacing the toner cartridge When a toner cartridge has reached the end of life, the machine will stop printing. 2 1 3. Maintenance 49 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 50
as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the front cover, close the output support - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 51
machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine. 1 2 2 1 2 1 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 52
Cleaning the machine 3 Cleaning the pickup roller • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. 3. Maintenance 52 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 53
Cleaning the machine 1 2 2 3. Maintenance 53 1 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 54
screen, check the message on the display screen first to solve the error. If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced User's Guide. If you cannot find a solution in the User's Guide or the problem persists, call for service. - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 55
Tips for avoiding paper jams 4. Troubleshooting 55 By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 26). • Do not overload the tray - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 56
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray 1 4. Troubleshooting 56 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 57
Clearing paper jams 2 In the manual feeder 4. Troubleshooting 57 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 58
Clearing paper jams 3 Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Before opening the front cover, close the output support first. 4. Troubleshooting 58 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 59
Clearing paper jams 2 1 4. Troubleshooting 59 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 60
Clearing paper jams 4 In the exit area 4. Troubleshooting 60 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 61
Clearing paper jams 5 In the duplex area 1 2 4. Troubleshooting 61 1 2 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 62
or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers' Samsung Printer Status or Smart Panel program window. • If the problem persists, call a service representative. - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 63
Understanding the status LED 6 Status LED 4. Troubleshooting 63 Status Off Green (Status LED) Red Orange . A minor error has occurred and the machine is waiting for the error to be cleared. When the problem is cleared, the machine resumes. • The cover is opened. Close the cover. • There is no - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 64
to replace the toner cartridge (see "Replacing the toner cartridge" on page 48). Off All toner cartridges are at normal capacity. Blinking The machine is connecting to a wireless network. (WPS LED)b Blue On Off The machine is connected to a wireless network (see Advanced Guide). The machine is - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 65
5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications 66 • Regulatory information 76 • Copyright 87 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 66
Specifications 1 General specifications 5. Appendix 66 The specification values listed below are subject to change without notice. See www.samsung.com/printer for possible changes in information. Dimension Weight Noise Levela Temperature Humidity Power ratingb Items Description Width x Length - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 67
Specifications Items Description Power consumption Average operating mode Ready mode Less than 400 W Less than 45 W Power save mode Less than 1.2 W Power off mode Less than 0.2 W (0.1 Wc) Wireless d Module T77H262 a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 68
x 9.84 inches) 184 x 267 mm (7.25 x 10.5 inches) 148 x 210 mm (5.83 x 8.27 inches) 105 x 148 mm (4.13 x 5.83 inches) Print media weight/Capacitya Tray Manual feederb 60 to 163 g/m2 (16 to 43 lbs bond) • 250 sheets of 80 g/m2 (21 lbs bond) 60 to 220 g/m2 (16 to 59 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 69
to the Plain Refer to the Plain paper section paper section Transparency Letter, A4 Refer to the Plain paper section Print media weight/Capacitya Tray Manual feederb Not available in a tray. 60 to 220 g/m2 (16 to 59 lbs bond) • 1 sheet of 80 g/m2 (21lbs bond) 91 to 105 g/m2 (24 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 70
(28 to 32 lbs bond) 106 to 120 g/m2 (28 to 32 lbs bond) Minimum size (custom) • Manual feeder: 76.2 x 127 mm (3 x 60 to 163 g/m2 (16 to 43 lbs bond) d, e 5 the numeric level of smoothness. d. The paper types available in the manual feeder: Plan, Thick, Thicker, Thin, Cotton, Colored, Pre-printed, - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 71
Windows Vista® Intel® Pentium® IV 3 GHz 512 MB (1 GB) Windows® 7 Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). • DVD-R/W Drive Windows Server® 2008 R2 Intel® Pentium® IV 1 GHz (x86) or - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 72
requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required. Macintosh Operating system Mac OS X 10.4 Mac OS X 10.5 Mac OS X 10 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 73
Specifications Linux Items Requirements Operating system Fedora 5~13 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) SuSE 10.0, 10.1 (32 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Debian 4.0, - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 74
6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Specifications • Ethernet 10/100 Base-TX Wired Lan • 802.11b/g/n Wireless LAN - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 75
Specifications Items Specifications • Windows 2000/Server 2003 /Server 2008/XP/Vista/7/Server 2008 R2 • Various Linux OS Network operating system • Mac OS X 10.4 ~ 10.6 • Unix Network protocols • TCP/IPv4 • DHCP, BOOTP • DNS, WINS, Bonjour, SLP, UPnP • Standard TCP/IP Printing (RAW), LPR, IPP, - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 76
never any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition. 6 Warning Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible, can damage - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 77
Regulatory information 9 This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 78
States of America only Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 11 Radio frequency emissions This marking on the product, accessories or literature indicates that - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 79
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 80
the antenna at all times. This device cannot be colocated with another transmitter and transmitting antenna. 13 Russia only Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 81
Regulatory information 15 Turkey only 5. Appendix 81 If you cut off the moulded plug, get rid of it straight away. You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. Important warning: 16 Replacing the fitted plug (for UK only) Important The mains lead - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 82
• Hereby, Samsung Electronics, declares that this [ML295xND Series, ML-295xD Series] of conformity may be consulted at www.samsung.com/printer, go to Support > Download center and enter your printer problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 83
Regulatory information 5. Appendix 83 The product has been tested against TBR21. To assist in the use and application of terminal equipment which complies with this standard, the European Telecommunication Standards Institute (ETSI) has issued an advisory document (EG 201 121) which contains notes - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 84
communication devices are examples of devices that provide wireless communication. In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 85
Regulatory information Only use drivers approved for the country in which the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support for additional information. 19 Israel only 5. Appendix 85 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 86
Regulatory information 20 China only 5. Appendix 86 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 87
is not responsible for any direct or indirect damages, arising from or related to use of this user's guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd. • Microsoft, Windows, Windows Vista, Windows 7, and Windows Server 2008 R2 are either registered trademarks or - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 88
Copyright 5. Appendix 88 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 89
Linux outside 50 envelope 33 system requirements 74 pickup roller 52 labels 35 cleaning a machine loading 50 output support 68 control panel 19 paper in manual feeder/multi-purpose tray 30 preprinted paper 36 convention 9 paper in the tray1 28 special media 32 E special - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 90
supplies available supplies 45 ordering 45 replacing toner cartridge 48 T toner cartridge redistributing toner 47 replacing the cartridge 48 tray adjusting the width and length 26 changing the tray size 26 loading paper in manual feeder/multi-purpose tray 30 U understanding the - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 91
User's Guide Advanced ML-295x Series imagine the possibilities This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on model or country. - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 92
Using Direct Printing Utility (Windows only) 84 Using memory/hard drive features 86 Macintosh printing 88 Linux printing 90 Unix printing 5. Maintenance 93 Storing the toner cartridge 95 Tips for moving & storing your machine 96 Useful management tools - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 93
Contents 3 6. Troubleshooting 108 Paper feeding problems 109 Power and cable connecting problems 110 Printing problems 114 Printing quality problems 122 Operating system problems Contact SAMSUNG worldwide Glossary - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 94
1. Software installation This chapter provides instructions for installing essential and helpful software for use in an • Reinstallation for Linux 10 • If you are a Windows OS user, refer to the Basic Guide for installing the machine's driver. • Only use a USB cable no longer then 3 meter (118 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 95
choose individual components to install. 11 Enter the password and click OK. 17 For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model. • For Mac OS X 10.5-10.6, if Auto Select does not work properly, select Select a driver to - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 96
Installation for Macintosh 18 Click Add. 1. Software installation 6 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 97
Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 98
packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 If you are not a super user, ask your system administrator. 3 From the Samsung website, download the Unified Linux Driver package to your computer. 4 Right-click - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 99
log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator. 3 From the Samsung website, download the Printer Settings Utility package to your computer. 4 Right-click the Printer Settings Utility package and extract the package. 5 Double - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 100
system administrator. 3 Click the icon at the bottom of the desktop. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung/mfp/uninstall/ [root@localhost uninstall]#./uninstall.sh 4 Click Uninstall. 5 Click Next. 6 Click Finish. 1. Software installation 10 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 101
2. Using a network-connected machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 12 • Wired network setup 13 • Installing driver over the network 17 • IPv6 configuration 27 • - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 102
to do the following tasks (see "Using SyncThru™ Web Service" on page 29): • Check the supplies information and status. • Customize machine settings. • Set the email notification option. When you set this option, the machine status (toner cartridge shortage or machine error) will be sent to a certain - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 103
do not have the display screen on the control panel, use the SyncThru™ Web Service or SetIP program. - See "Using SyncThru™ Web Service" on page 61. - See "Setting IP address" on page 13. • For Control Panel > Security Center > Windows Firewall. The following instructions may differ for your model. - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 104
CD-ROM by doubleclick Application > SetIP > Setup.exe. 2 Follow the instructions in the installation window. 3 Connect your machine to the network with Turn on the machine. 5 From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. 6 Click the icon (third from left) in - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 105
) Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. The following instructions may vary from your model or operating systems. 1 Open /opt/Samsung/mfp/share/utils/. 2 Double-click the SetIPApplet.html file. 3 Click to open the TCP/IP configuration - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 106
Wired network setup 4 Enter the machine's new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. Find the machine's MAC address from the Network Configuration Report (see "Printing a network - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 107
will appear. 3 Select Install Now. The Custom Installation allows you to select the machine's connection and choose individual components to install. Follow the instructions on the window. If your machine is not found on the network or locally, an error message appears. Select the option you want - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 108
Installing driver over the network 2. Using a network-connected machine 18 Following command-line are effective and operated when command is used with /s or /S. But /h, /H or /? are exceptional commands that can be operated solely. Command- line Definition /s or Starts silent /S installation - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 109
Installing driver over the network 2. Using a network-connected machine 19 Command- line Definition Description /a"" or /A"" Specifies destination path for installation. The destination path should be a fully qualified path. Since machine drivers should be installed on - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 110
. /v"" Shares installed or machine and add /V"" other available platform drivers for Point & Print. It will install all supported Windows OS platform's machine drivers to system and share it with specified for point and print. /o or /O Opens Printers - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 111
Installing driver over the network 2. Using a network-connected machine 21 Command- line Definition Description /f"" Specifies log or filename. It will create a log file to a specified folder. /F"" The default log file is created in the system temp folder if not - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 112
queue name for your machine server, try using the default queue first. 20 For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model. • For Mac OS X 10.5-10.6, if Auto Select does not work properly, choose Select Printer Software - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 113
is connected to your network and powered on. Also, your machine's IP address should have been set. 2 Download the Unified Linux Driver package from the Samsung website. 3 Extract the UnifiedLinuxDriver.tar.gz file and open the new directory. 4 Double-click the Linux folder > install.sh icon. 5 The - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 114
• Make sure your machine supports the UNIX operating system before installing the UNIX printer driver (see basic guide) • The commands are marked Samsung website. Installing the UNIX printer driver package The installation procedure is common for all variants of UNIX OS mentioned. 1 From the Samsung - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 115
Installing driver over the network 2. Using a network-connected machine 25 8 Run "installprinter" from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window referring to the following procedures. To re-install it, use the command ". /install" to - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 116
Installing driver over the network 7 Queue type shows the connection as lpd or jetdirect in the corresponding list box. Additionally, usb type is available on Sun Solaris OS. 8 Select Copies to set the number of copies. 9 Check the Collate option to receive copies already sorted. 10 Check the - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 117
Using a network-connected machine 27 IPv6 is supported properly only in Windows Vista or higher. 5 local printer in the Add Printer windows. 7 The Add Printer Wizard window appears. Follow the instructions in the window. If the machine does not work in the network environment, activate IPv6. Refer - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 118
Use DHCPv6 only when requested by a router. The machine supports the following IPv6 addresses for network printing and managements. • configured by a DHCPv6 server. • Manual Address: Manually configured IPv6 address by a user. 11 From the SyncThru™ Web Service For models that do not have the - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 119
Click the Apply button. Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see "Printing - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 120
we recommend using the (WPS) button to configure the wireless network settings. • (WPS): If your machine and an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you can easily configure the wireless network settings by pressing the (WPS) button on the control panel (see "Using - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 121
and Macintosh operating systems are supported). • With a network cable: You can set up a wireless network using the SyncThru™ Web Service program (see "Using a wireless router) you are using. Refer to the user's guide of the access point (or wireless router) you are using. Items to prepare - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 122
Wireless network setup 2. Using a network-connected machine 32 Choosing your type Machines with an display screen There are two methods available to connect your machine to a wireless network using the (WPS) button on the control panel. The Push Button Configuration (PBC) method allows you to - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 123
Wireless network setup 2. Using a network-connected machine 33 ► Connecting in PIN mode 1 Press and hold the (WPS) button on the control panel for more than 2 seconds. 2 The eight-digit PIN appears on the display. You need to enter the eight-digit PIN within two minutes to the computer which is - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 124
Wireless network setup 2. Using a network-connected machine 34 ► Connecting in PIN mode 1 The network configuration report, including PIN, must be printed. In ready mode, press and hold the (Cancel or Stop/Clear) button on the control panel for about 5 seconds. You can find your machine's PIN - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 125
Wireless network setup 2. Using a network-connected machine 35 Disconnecting from a network To disconnect the wireless network connection, press the (WPS) button on the control panel for more than two seconds. • When the Wi-Fi network is in idle mode: The machine is immediately disconnected from - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 126
Wireless network setup 2. Using a network-connected machine 36 4 According to the network you selected, the WLAN security encryption type will be WEP or WPA. • In case of WEP, press the Open System or SharedKey. - Open System: Authentication is not used, and Encryption may or may not be used, - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 127
uses a shared secret key (generally called Pre-Shared Key passphrase), which is manually configured on the access point and each of its clients. a Press OK when CD. From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Wireless Setting Program. Access - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 128
cable is properly connected between the computer and machine, and follow the instructions on the window. 7 After searching, the window shows the wireless want to choose, or if you want to set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network Name: Enter the - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 129
to authenticate the print server based on WPA Pre-Shared Key. This uses a shared secret key (generally called PreShared Key pass phrase) which is manually configured on the access point and each of its clients. • Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES, TKIP AES). • Network - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 130
Wireless network setup 2. Using a network-connected machine 40 8 The window shows the wireless network settings and checks if the settings are correct. Click Next. • For the DHCP method If the IP address assignment method is DHCP, check if DHCP is shown in the window. If it shows Static, click - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 131
machine. 3 Insert the supplied software CD into your CD-ROM drive. 16 To register as a user of the machine in order to receive information from Samsung, click On-line Registration. 17 Click Finish. Ad hoc via USB cable If you do not have an access point (AP), you may still connect - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 132
cable is connected properly between the computer and machine, and follow the instruction in the window. • Install Now: If you have set the wireless networks your machine has searched appears. If you want to use the Samsung default ad hoc setting, select the last wireless network on the list, - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 133
Wireless network setup • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. • Encryption - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 134
Wireless network setup 2. Using a network-connected machine 44 Before entering the IP address for the machine, you must know the computer's network configuration information. If the computer's network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 135
correctly, click Yes. If not, click No to reprint it. 15 To register as a user of the machine in order to receive information from Samsung, click On-line Registration. 16 Click Finish. 17 Setup using Macintosh Items to prepare • Access point • Network-connected computer • Software CD that was - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 136
is connected between the computer and machine properly, and follow the instructions in the window. 13 After searching, the window shows the wireless Using a network-connected machine 46 When you set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network Name: Enter - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 137
Wireless network setup 2. Using a network-connected machine 47 The wireless network security window appears when the access point has security setting. The wireless network security window appears. The window may differ according to its security mode: WEP or WPA. • WEP Select Open System or Shared - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 138
to the network configuration. 16 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. 17 Follow the instructions on the screen to complete the installation. After the installation is finished, click Quit or Restart. Ad hoc via USB cable If you - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 139
cable is connected between the computer and machine properly, and follow the instructions in the window. 12 After searching the wireless networks, a list networks your machine has searched appears. If you want to use the Samsung default ad hoc setting, select the last wireless network on the list, - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 140
Wireless network setup 13 The window showing the wireless network settings appears. Check the settings and click Next. Before entering the IP address for the machine, you must know the computer's network configuration information. If the computer's network configuration is set to DHCP, the wireless - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 141
the USB cable between the computer and machine. 16 Follow the instructions on the screen to complete the installation. After the installation is 13. IP setting using SetIP Program (Windows) This program is used to manually set the network IP address of your machine using its MAC address to - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 142
environment, please ask the person who set up your network. To configure wireless parameters, you can use SyncThru™ Web Service. Using SyncThru™ Web Service Before starting wireless parameter configuration, check the cable connection status. 1 Check whether or not the network cable is connected - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 143
Wireless network setup 2. Using a network-connected machine 53 7 Select the one Network Name(SSID) in the list. • SSID: SSID (Service Set Identifier) is a name that identifies a wireless network, access points, and wireless devices attempting to connect to a specific wireless network must use the - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 144
Service window opens, click Network Settings. • The machine does not support a wireless network. Check the machine's user's guide included You can also turn the Wi-Fi network on/off. 20 Troubleshooting Problems during setup or driver installation ► Printers Not Found • Your machine may not - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 145
Use the computer's subnet mask.) ▪ Gateway: 169.254.133.1 Other problems If problems occur while using the machine on a network, check the following: on the access point (or wireless router), refer to its own user's guide. • Your computer, access point (or wireless router), or machine may not - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 146
to the user's guide for the software supported. • When using the ad hoc mode, in operating systems such as Windows Vista, you might need to set the wireless connection setting every time you use the wireless machine. • You cannot use Infrastructure mode and Ad hoc mode at the same time for Samsung - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 147
• Using SyncThru™ Web Service 61 • Using Samsung Easy Printer Manager 65 • Using Samsung Printer Status 68 • Using Smart Panel 70 • Using the Linux Unified Driver Configurator 72 If you have Internet access, you can get help, support, machine drivers, manuals, and order information from - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 148
-capture, preview, scrap, and print pages more easily, than when you use an ordinary program. To open the Program: • For Windows: Select Start > All Programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version. • For Macintosh: Open the Applications folder - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 149
Easy Eco Driver With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked. Easy Eco Driver also - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 150
Understanding Easy Capture Manager Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as captured or edited. 3. Useful management tools 60 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 151
3. Useful management tools 61 • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. • SyncThru™ Web Service explanation in this user's guide may differ from your machine depending on its options or models. • Network model only. 1 Click Login on the upper right - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 152
Service 3. Useful management tools 62 Information tab Security tab This tab gives you general information about your machine. You can check things, such as remaining amount of toner printed and amount of toner left in the cartridge. • Usage Counters: also connect to Samsung website or download - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 153
™ Web Service 3. Useful management tools 63 3 E-mail notification setup You can receive emails about your machine's status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 154
Using SyncThru™ Web Service 4 Enter the name of the administrator, phone number, location, and email address. 5 Click Apply. 3. Useful management tools 64 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 155
the advanced user interface. Switching between the two interfaces is easy: just click button. Open the Applications folder > Samsung folder > Samsung Easy Printer Manager. The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows: The - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 156
Samsung network, the SyncThru™Web Service icon is enabled. 2 User's Guide button: This button opens Troubleshooting Guide when an error occurs the Order button from the supply ordering window. You can order replacement toner cartridge(s) from online. Select the Help menu or click the button from - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 157
Using Samsung Easy Printer Manager Device Settings You can configure various machine settings such relating to receiving alerts via email. • History Alert: Provides a history of device and toner related alerts. Job Accounting Provides querying of quota information of the specified job accounting user - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 158
machine (see Basic guide). Icon Mean Normal Warning Samsung Printer Status manually. Go to the Printing Preferences , click the Basic tab > Printer Status button. These icons appear on the Windows task bar: Toner Level 1 2 Option You can view the level of toner remaining in each toner cartridge - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 159
Using Samsung Printer Status Order Supplies You can order replacement toner cartridge(s) 3 from online. Troubleshooting You can directly open the troubleshooting 4 section in the user's guide. 5 Close Close the window. 3. Useful management tools 69 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 160
You can download Smart Panel from the Samsung website (see "Installing the Smart Panel toner cartridge(s) from online. You can view the online User's Guide. This button opens the 3 Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user's guide - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 161
Using Smart Panel 9 Changing Smart Panel 's settings Right-click on the Smart Panel icon and select Configure Smart Panel. Select the settings you want from the Configure Smart Panel window. 3. Useful management tools 71 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 162
Driver Configurator 1 Double-click the Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. 2 Click each button on the left to switch to the corresponding configuration window. 1 Printer Configuration - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 163
Using the Linux Unified Driver Configurator 3. Useful management tools 73 Printers tab View the current system's printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. • Set as Default: Sets the current selected machine as a default - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 164
Using the Linux Unified Driver Configurator 3. Useful management tools 74 1 Shows all of the machine classes. 2 Shows the status of the class and the number of machines in the class. • Refresh: Renews the classes list. • Add Class: Allows you to add a new machine class. • Remove Class: Removes - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 165
4. Special features This chapter explains special printing features. • Altitude adjustment 76 • Changing the font setting 77 • Changing the default print settings 78 • Setting your machine as a default machine 79 • Using advanced print features 80 • Using Direct Printing Utility (Windows - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 166
by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you can set the altitude via SyncThru™ Web Service. • You can also set the altitude in System Setup option on the machine's display. 4. Special - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 167
, see "Using Smart Panel" on page 70. • If your machine is connected to the network, you can set the font setting via SyncThru™ Web Service. • You can also change the font setting in Emulation option on the machine's display. • The following information shows the proper font list for corresponding - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 168
Changing the default print settings 4. Special features 78 1 Click the Windows Start menu. 2 For Windows Server 2000, select Settings > Printers. • For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 169
Setting your machine as a default machine 1 Click the Windows Start menu. 2 For Windows Server 2000, select Settings > Printers. • For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7, select - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 170
the XPS printer driver in the Select Software and Utilities to Install window. • For models that provide XPS driver from the Samsung website, www. samsung.com > find your product > Support or Downloads. 1 Printing to a file (PRN) You will sometimes need to save the print data as a file. 1 Check the - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 171
Using advanced print features 4. Special features 81 2 Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application's Print window - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 172
Using advanced print features 4. Special features 82 Item Poster Printing Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Select the Poster Overlap - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 173
with Letter, Legal, A4, US Folio or Oficio sized paper • If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of the document first. After that, a message appears on your computer. • Skip Blank Pages feature does not work - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 174
Using advanced print features 4. Special features 84 Item Paper Options Description Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document. Watermark The watermark option allows you to print text - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 175
Using advanced print features 4. Special features 85 Item Overlaya Description This option is available only when you use the PCL printer driver. An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 176
Using advanced print features 4. Special features 86 Item Overlay (Using a page overlay) Overlay (Deleting a page overlay) Description a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 177
if you have installed the optional hard disk or set the Ram Disk. To set the Ram Disk, you must enable it from SyncThru™ Web Service> Settings > Machine Settings > Ram Disk. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 178
depends on how the PDF file was created. • The Direct Printing Utility program supports PDF version 1.7 and below. For higher versions, you must open the file to . 1 From the Start menu select Programs or All Programs > Samsung Printers > Direct Printing Utility > Direct Printing Utility. The Direct - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 179
Using Direct Printing Utility (Windows only) 5 Using the right-click menu 1 Right-click on the PDF file to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file is added. 2 Select the machine to use. 3 Customize the machine settings. 4 Click Print. The - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 180
Using memory/hard drive features 4. Special features 90 Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. 6 From the printer driver After installing the optional memory, you can use advanced printing features, such as proofing a - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 181
Using memory/hard drive features After installing the hard drive, you can also print the predefined document templates from the Form Menu. 4. Special features 91 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 182
Macintosh printing 4. Special features 92 Some features may not be available depending on models or options. It means that the features are not supported. 8 Printing a document When you print with a Macintosh, you need to check the printer driver settings in each application you use. Follow the - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 183
Printing on both sides of the paper Some features may not be available depending on models or options. It means that the features are not supported. Before printing in the duplex mode, decide on which edge you will be binding your finished document. The binding options are, as follows: • Long-Edge - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 184
depending on models or options. It means that the features are not supported. 13 Printing from applications There are a lot of Linux applications that end banners, and changes the number of pages per sheet. Automatic/manual duplex printing may not be available depending on models. You can - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 185
Linux printing 4. Special features 95 7 The Printing window appears, allowing you to monitor the status of your print job. To abort the current job, click Cancel. 14 Printing files 15 Configuring Printer Properties Using the Printer Properties window provided by the Printers configuration, you - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 186
Linux printing • Jobs: Shows the list of print jobs. Click Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list. • Classes: Shows the class that your machine is in. Click Add to Class to add your machine to a specific class or click - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 187
Unix printing 4. Special features 97 Some features may not be available depending on models or options. It means that the features are not supported. To take advantage of the printer features provided by your printer driver, press Properties (see "Changing printer settings" on page 92). 16 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 188
98 • Orientation: Select the direction in which information is printed on a page. • Duplex: Print on both sides of paper to save paper. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 189
5. Maintenance This chapter introduces management tools provided to help you make full use of your machine. It also provides information for maintaining the toner cartridge. • Storing the toner cartridge 100 • Tips for moving & storing your machine 102 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 190
Handling instructions • Do not touch the surface of the photoconductive drum in the cartridge. • Do not expose the cartridge to unnecessary vibrations or shock. • Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage. 2 Toner cartridge - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 191
Storing the toner cartridge Samsung's printer warranty does not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges. 3 Estimated cartridge life Estimated cartridge life the life of the toner cartridge (or imaging unit) yield depends on - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 192
& storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 193
6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 104 • Power and cable connecting problems 105 • Printing problems 106 • Printing quality problems 110 • Operating system problems 118 - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 194
Paper feeding problems 6. Troubleshooting 104 Condition Suggested solutions Paper tray. If you are printing on special materials, use the multi-purpose tray (or manual feeder). • An incorrect type of paper is being used. Use only paper that the paper guides are against both sides of the envelopes. - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 195
Power and cable connecting problems 6. Troubleshooting 105 Condition Suggested solutions The machine is not receiving power, or the connection cable between the • Connect the machine to the electricity supply first and - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 196
Printing problems 6. Troubleshooting 106 Condition Possible cause Suggested solutions The toner cartridge is not installed. Install the toner cartridge. • Make sure the protect cover and sheets are removed from the toner cartridge. If a system error occurs, contact your service representative - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 197
Printing problems 6. Troubleshooting 107 Condition Possible cause Suggested solutions The machine does message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size is so big that the hard Get more hard disk space and print - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 198
toner cartridge is defective or out of Redistribute the toner, if necessary. are blank. toner. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the Contact a service - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 199
Printing problems 6. Troubleshooting 109 Condition Possible cause Suggested solutions The machine does be reduced. Before printing, the Using damp paper can cause vapor during This is not a problem. Just keep printing. machine emits vapor printing. near the output tray. The machine does not - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 200
smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine. • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the problem, contact a service representative. The top half of the - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 201
Printing quality problems 6. Troubleshooting 111 Condition Toner specks A aB bC c A aB bC c A aB bC c A aB bC type to Thick or Thicker (see Basic Guide for paper weights for each sheet). If these steps do not correct the problem, contact a service representative. If white spots appear on the page - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 202
Printing quality problems 6. Troubleshooting 112 Condition Vertical lines Black background Toner smear Suggested Solutions If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 203
Printing quality problems 6. Troubleshooting 113 Condition Suggested Solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 204
Printing quality problems 6. Troubleshooting 114 Condition Suggested Solutions Toner particles are around The toner might not adhere properly to this type of paper. bold properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 205
Printing quality problems 6. Troubleshooting 115 Condition Curl or wave Suggested Solutions • Ensure that the paper is loaded properly. • Check the paper type . Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine. - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 206
Printing quality problems 6. Troubleshooting 116 Condition Suggested Solutions Solid color or black pages A • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one. • The - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 207
problems 6. Troubleshooting 117 Condition Horizontal stripes Suggested Solutions If horizontally aligned black streaks or smears appear: • The toner cartridge may be installed improperly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 208
Operating system problems 1 Common Windows problems 6. Troubleshooting 118 Condition "File in Use" message appears during installation. "General Protection Fault", " the Microsoft Windows 2000/XP/2003/Vista User's Guide that came with your computer for further information on Windows error messages. - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 209
Operating system problems 2 Common Macintosh problems 6. Troubleshooting 119 Condition The machine does not print PDF files correctly. Some parts matches the one in Acrobat Reader. Refer to the Macintosh User's Guide that came with your computer for further information on Macintosh error messages. - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 210
Operating system problems 3 Common Linux problems 6. Troubleshooting 120 Condition Suggested solutions The machine does not print whole pages, and output is printed on half the page. It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64- - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 211
system problems 6. Troubleshooting 121 Refer to the Linux User's Guide that came with your computer for further information on Linux error messages. 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 212
.com CHINA 400-810-5858 www.samsung.com COLOMBIA 01-8000112112 www.samsung.com COSTA RICA 0-800-507-7267 www.samsung.com CROATIA 062 SAMSUNG (062 726 7864) www.samsung.com CZECH REPUBLIC 800-SAMSUNG (800726786) www.samsung.com Samsung Zrt., česká organizační složka, Oasis Florenc - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 213
021-5699-7777 IRAN 021-8255 ITALY 800-SAMSUNG (726-7864) JAMAICA 1-800-234-7267 samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 214
MOLDOVA 00-800-500-55-500 MONTENEGRO 020 405 888 MOROCCO 080 100 2255 www.samsung.com NIGERIA 080-SAMSUNG(726-7864) www.samsung.com NETHERLANDS 0900-SAMSUNG (09007267864) (€ 0,10/min) www.samsung.com 0800 SAMSUNG (0800 726 www.samsung.com NEW ZEALAND 786) NICARAGUA 00-1800-5077267 www - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 215
SLOVAKIA 0800-SAMSUNG (726-7864) www.samsung.com SOUTH AFRICA 0860 SAMSUNG (726-7864) www.samsung.com SPAIN 902-1-SAMSUNG(902 172 www.samsung.com 678) SWEDEN 0771 726 7864 (SAMSUNG) www.samsung.com SWITZERLAND 0848-SAMSUNG (7267864, CHF 0.08/min) www.samsung.com /ch www.samsung.com /ch_fr - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 216
the terminologies commonly used with printing as well as mentioned in this user's guide. ADF An Automatic Document Feeder (ADF) is a scanning unit that hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 217
loading any advanced operating system. It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that an A4 sided on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage. CSV CCD Charge Coupled Device ( - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 218
on a home network to share information with each other across the network. Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. Duplex DNS The Domain Name Server (DNS - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 219
party device such as a coin operated device or a card reader. Those devices allow the pay-for-print service on your machine. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet). - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 220
It consists of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is Sometimes the term refers only to the most visible service, the internal website. - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 221
the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more capable - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 222
body, so as to have a printer, a copier, a fax, a scanner and etc. The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 223
to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as should be replaced appropriately since it gets worn from contact with the cartridge development brush, cleaning mechanism, and paper. Originals The first example - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 224
Glossary 134 OSI PDF Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self- - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 225
with the device driver using standard input/output system calls, which simplifies many tasks. Protocol Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables centralized management of authentication data such as usernames and - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 226
Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run. TCR SSID Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same SSID in order to - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 227
Glossary 137 Toner Cartridge URL A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be fused by by a combination of heat/pressure from the - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 228
point to another. The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer. WIA XPS Windows Imaging Architecture (WIA) is an imaging architecture - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 229
LCD display browsing the machine status 59 Linux common Linux problems 124 driver installation for network connected 24 driver installation for P placing a machine adjusting the altitude PostScript driver troubleshooting print resolution set Linux printer preferences Linux Printer Status - Samsung ML-2955DW | User Manual (user Manual) (ver.1.0) (English) - Page 230
problems 114 R reports machine information 59, 63 S service contact numbers SetIP program special print features supplies estimated toner cartridge life SyncThru Web Service general information 126 13, 52 69 94 96 T toner cartridge estimated life 94 handling instructions 93 non-Samsung
ML-295x Series
User’s Guide
Basic
imagine the possibilities
This guide provides information concerning installation, basic operation and
troubleshooting on windows.