Samsung ML-3312ND User Manual (user Manual) (ver.1.01) (English)
Samsung ML-3312ND Manual
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- Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 1
User's Guide Basic ML-330x Series ML-331x Series ML-371x Series imagine the possibilities This guide provides information concerning installation, basic operation and troubleshooting on windows. - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 2
cartridge 58 Upgrading a memory module 60 Monitoring the supplies life 61 Setting the toner low alert 62 Cleaning the machine 4. Troubleshooting 67 Tips for avoiding paper jams 68 Clearing paper jams 74 Understanding the status LED 77 Understanding display messages 5. Appendix 83 Specifications - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 3
3 93 Regulatory information 104 Copyright - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 4
1. Introduction This chapter provides information you need to know before using the machine. • Key benefits 5 • Features by models 7 • Useful to know 8 • About this user's guide 9 • Safety information 10 • Machine overview 16 • Control panel overview 19 • Turning on the machine 22 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 5
friendly • To save toner and paper, this machine supports Eco feature. • To save paper, you can print multiple pages on one single sheet of paper (see Advanced Guide). • To save paper, you can print on both sides of the paper (double- sided printing) (see Advanced Guide). • To save electricity - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 6
Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 85). • Print watermark: You can customize your documents with words, such as "Confidential" (see Advanced Guide). • Print posters: The text and pictures of each - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 7
Ethernet 10/100 Base TX wired LAN Network Interface Ethernet 10/100/1000 Base TX wired LAN Network Interface 802.11b/g/n wireless LAN IPv6 Eco printing Wi-Fi Protected Setup™ (WPS) Duplex (2-sided) printing Samsung Easy Printer Manager Memory Tray 2 (520 sheets) SyncThru™ Web Service ML-330x - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 8
paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 68). Printouts are blurry. • The toner level might be low or uneven. Shake the toner cartridge. • Try a different print resolution setting. • Replace the toner cartridge. Where can I download the machine's driver - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 9
may differ from your machine depending on the machine's firmware/driver version. • The procedures in this user's guide are mainly based on Windows 7. 2 General icons Icon Text Description Gives users information to protect the Caution machine from possible mechanical damage or malfunction - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 10
Safety information 1. Introduction 10 These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 11
assistance from qualified service personnel. Otherwise, this could result in electric shock or fire. 5 Operating method Caution Do not forcefully pull the paper out during printing. It can cause damage to the machine. Be careful not to put your hand between the machine and paper tray. You may - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 12
occur. When removing jammed paper, do not use tweezers or sharp metal objects. It can damage the machine. Do not allow too many papers to stack up in the paper output tray. It can damage the machine. This machine's power reception device is the power cord. To switch off the power supply, remove the - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 13
Safety information 1. Introduction 13 Do not place the machine on an unstable surface. The machine could fall, causing injury or machine damage. The machine should be connected to the power level which is specified on the label. If you are unsure and want to check the power level you are using, - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 14
machine needs repairing. To clean and operate the machine, strictly follow the user's guide provided with the machine. Otherwise, you could damage the machine. 8 Supply usage Caution Do not disassemble the toner cartridge. Toner dust can be dangerous if inhaled or ingested. Do not burn any of - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 15
Safety information When toner gets on your clothing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water. 1. Introduction 15 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 16
Machine overview 9 Accessories Power cord Quick installation guide Software CDa Misc. accessoriesb a. The software CD contains the printer driver and applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1. Introduction 16 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 17
or country. 1. Introduction 17 1 8 7 6 5 9 2 10 3 4 11 1 Output tray 4 Front cover 2 Control panel 5 Paper level indicator 3 6 Control board cover Tray 2 7 Tray 1 8 Multi-purpose tray 9 Multi-purpose tray paper extension 10 Paper width guides on a multi-purpose tray 11 Output support - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 18
model. • Some features and optional goods may not be available depending on model or country. 1. Introduction 18 1 Network port 2 USB port 1 2 3 8 4 5 6 7 3 IEEE 1284 parallel connector 4 Power-switch 5 Power receptacle 6 Duplex unit 7 Rear cover 8 Tray back cover - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 19
your machine depending on its model. There are various types of control panels. 12 Type A 1 Eco 1 2 3 4 5 Enters eco mode to reduce toner consumption and paper usage (see "Eco options" on page 47). 2 Stops an operation at any time and there are more functions. • Cancels the current job - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 20
) 8 (Status LED) 9 Arrows Sends you back to the upper menu level. Enters eco mode to reduce toner consumption and paper usage (see "Eco options" on page 47). Stops an operation at any time. You can turn the power on and off with this button. Shows the status of your machine (see "Status LED - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 21
(WPS) 10 Arrows Enters eco mode to reduce toner consumption and paper usage (see "Eco options" on page 47). Stops an operation at any time. You can turn the power on and off with this button. Shows the status of your machine (see "Status LED" on page 75). If your wireless access point supports Wi - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 22
Turning on the machine 1 Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. 2 Press the (Power) button, then release. 1. Introduction 22 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 23
connected machine's driver (see Advanced Guide). The software CD should automatically run and an installation window will appear. 3 Select Install Now. • If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced guide. • The installation window in this User's Guide may differ depending - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 24
Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. 3 Follow the instructions in the installation window. 4 Insert the software CD into your CD-ROM drive and install - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 25
settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options. • Menu overview 2 • Printing a demo page 4 • Changing the display language 5 • Media and tray 6 • Basic printing 17 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 26
on its options or the models. Items Information Layout Paper Options Menu Map Configuration Supplies Info. Demo Page PCL Font PS Font EPSON Font Usage Counter Account Report Orientation Common Margin MP Tray Tray X Emulation Mar. Duplex Margin Copies MP Tray/ [Tray ] Paper Source Tray Chaining - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 27
Setup Language Power Save Wakeup Event Altitude Adj. Auto CR Job Timeout Maintenance Toner Save Eco Setup Clear Setting Emulation Emulation Type Setup Options 2. Menu overview and basic setup 29 Items Options Network TCP/IP (IPv4) TCP/IP (IPv6) Ethernet Speed 802.1x Wireless Clear Setting - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 28
to make sure that the machine is operating correctly. 1 Press (Menu) button on the control panel. 2 Press Information > OK > Demo Page > OK. 3 Press Print? > Yes > OK. A demo page prints out. If your machine does not have a display screen, press and hold (Cancel) button for about 5 seconds until - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 29
Changing the display language To change the language that is displayed on the control panel, follow these steps: For models that do not have the display screen on the control panel, this feature is not applicable. 1 Press (Menu) button on the control panel. 2 Press System Setup > OK > Language > OK. - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 30
Media and tray 2. Menu overview and basic setup 32 This chapter provides information on how to load print media into your machine. 2 1 • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung's warranty or service - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 31
and basic setup 33 Paper quantity indicator shows the amount of paper in the tray. 2 Loading paper in the tray/ optional tray 1 Pull out the paper tray. 2 Flex or fan the edge of the paper stack to separate the pages before loading papers. 1 Full 2 Empty 1 2 3 Place paper with the side you - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 32
not adjust the paper width guide, it may cause paper jams. 5 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. 6 Insert the tray back into the - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 33
face up with the top edge going into the multi-purpose tray first and be placed in the center of the tray. • To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 4). • Flatten any curl on postcards, envelopes, and labels before - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 34
the edge of the paper stack to separate the pages before loading paper. 2 1 4 Load the paper. Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. 2 Adjust the multi-purpose tray paper width guides to the width of the paper. 5 Set the paper type and size - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 35
, if you want to use a label, set the paper type to Label. d Select MP Tray in paper source, then press OK. e Start printing in application. • When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 4). • Printing the special media (Face up) If - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 36
and basic setup 38 Types Thicker Thin Bond Color CardStock Labels Transparency Envelope Preprinted Cotton Recycled Archive Tray 1 ? ? ? ? ? Optional tray ? ? ? ? ? Multi-purpose tray ( ?: Included, Blank: Not available) To print an envelope, place it as shown in the following figure. If - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 37
tray 2. Menu overview and basic setup 39 • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. 1 2 1 1 Pressure lever • When selecting envelopes, consider the following factors: - Weight: should not exceed 90 g/m2 otherwise; jams snaps, windows, - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 38
laser printers. • Must withstand the machine's fusing temperature. • Place them on a flat surface after removing them from the machine. • Do not leave unused transparencies in the paper tray fusing temperature. Check your machine's specifications to view the fusing temperature (about 170°C (338°F)). - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 39
tray 2. Menu overview and basic setup 41 - Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 40
experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. 5 Setting the paper size and type After loading paper in the paper tray, set the paper size and type using the control panel buttons. • The settings set from the machine's driver override - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 41
If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced Guide. The following Printing Preferences window is for Notepad in Windows 7. 1 Open the document you want to print. 2 Select Print from the File menu. 3 Select your machine from the Select Printer list. 2. Menu overview and - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 42
the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in the Windows task bar. • You can also cancel the current job by pressing the control panel. (Cancel) on 2. Menu overview and basic - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 43
Click Properties or Preferences. • The Printing Preferences window that appears in this user's guide may differ depending on the machine in use. • Printer Status button (see Advanced Guide). Using a favorite setting The Presets option, which is visible on each preferences tab except for the Samsung - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 44
Preferences window and press F1 on your keyboard. 10 Eco printing 3 Click (Add). When you save Presets, all current driver settings printer driver's default settings by selecting Default Preset from the Presets drop-down list. The Eco function cuts toner consumption and paper usage. The Eco - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 45
message appears. You have to enter the password to change the eco mode status. Setting eco mode on the driver Open the Eco tab to set eco mode. When you see the eco image ( ), that means the eco mode is currently enabled. ► Eco options • Printer Default: Follows the settings from the machine - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 46
without a blank page when the eco mode is disabled. • Refer to the calculation coefficient about CO2, energy, and paper from IEA, the index of Ministry of Internal Affairs and Communication of Japan and www.remanufacturing.org.uk. Each model has a different index. • The power consumption in printing - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 47
50 • Available supplies 51 • Available accessories 52 • Available maintenance parts 53 • Redistributing toner 54 • Replacing the toner cartridge 56 • Upgrading a memory module 58 • Monitoring the supplies life 60 • Setting the toner low alert 61 • Cleaning the machine 62 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 48
parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service. - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 49
new toner cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific country conditions. 3. Maintenance 51 Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 50
paper supply problems, you can attach an additional tray. Allows you to use various interface. Part name • CLP-MEM201: 128 MB • CLP-MEM202: 256 MB • ML-3310ND/ML-3710 Series: MLS3710A • ML-3312ND/ML-3712 Series: MLS3712A ML-PAR100 IEEE 1284 parallel connector • When installing the printer driver - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 51
service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its "Average yield". Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 52
will still occur even after you have redistributed the toner. 1 Open the front cover and pull the toner cartridge out. 3. Maintenance 54 2 Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. If toner gets on your clothing, wipe it off with a dry - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 53
Redistributing toner 3 Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine. 4 Close the front cover. Ensure that the cover is securely closed. 3. Maintenance 55 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 54
stop printing. 1 Open the front cover and pull the toner cartridge out. 4 Thoroughly shake side to side the cartridge five or six times to distribute the toner evenly inside the cartridge. 3 2 Remove the new toner cartridge from its bag. If toner gets on your clothing, wipe it off with a dry - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 55
Replacing the toner cartridge 5 Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine. 6 Close the front cover. Make sure that the cover is securely closed. 3. Maintenance 57 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 56
Upgrading a memory module 3. Maintenance 58 Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. Order information is provided for additional memory module. (See "Available accessories" on page 52.) 4 Holding the memory module by the - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 57
Upgrading a memory module 6 Replace the control board cover. 7 Reconnect the power cord and machine cable and turn the machine on. 3. Maintenance 59 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 58
control panel. 2 Press System Setup > OK > Maintenance > OK. 3 Press Supplies Info > OK. 4 Press OK to select the option you want. For models that do not support the display screen on the control panel, this feature is not applicable. 3. Maintenance 60 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 59
low alert 3. Maintenance 61 If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. 1 Press (Menu) on the control panel. 2 Press System Setup > OK > - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 60
specks or smearing. Cleaning the inside of the machine clears and reduces these problems. 1 Turn the machine off and unplug the power cord. Wait for the machine to cool down. 2 Open the front cover and pull the toner cartridge out. Set it on a clean flat surface. 2 Cleaning the outside Clean the - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 61
, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green surface underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area. 3 With a dry, lint-free cloth, wipe away any dust and spilled - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 62
Cleaning the machine 3. Maintenance 64 4 Cleaning the pickup roller 3 Clean the pickup roller with a soft, lint-free cloth. 1 Turn the machine off and unplug the power cord. Wait for the machine to cool down. 2 Pull out tray 1. 4 Insert the tray back into the machine. - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 63
helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error. If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced User's Guide. If - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 64
avoiding paper jams 4. Troubleshooting 67 By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 32). • Do not overload the tray. Ensure - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 65
Clearing paper jams 4. Troubleshooting 68 To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 Open and close the front cover. The jammed paper is automatically ejected from the machine. If the paper does not exit, go to the next step. 1 In tray 1 2 Pull out tray 1 . - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 66
4. Troubleshooting 69 Click this link to open an animation about clearing a jam. 1 Pull out optional tray 2. 2 Remove the jammed paper from the machine. If the paper does not move when you pull, or if you do not see the paper in this area, check the fuser area around the toner cartridge (see - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 67
Clearing paper jams 3 Pull tray 1 half-way out. 4 Pull the paper straight up and out. 4. Troubleshooting 70 1 If the paper is not feeding properly, pull the paper out of the machine. 2 Open and close the front cover to resume printing. 4 5 Insert the trays back into the machine. Printing - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 68
Clearing paper jams 1 Open the front cover and pull the toner cartridge out. 3 4. Troubleshooting 71 3 Replace the toner cartridge and close the front cover. Printing automatically resumes. 5 In the exit area Click this link to open an animation about clearing a jam. 2 Remove the jammed paper by - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 69
Clearing paper jams 4. Troubleshooting 72 If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step. 3 Open the rear cover. 4 Remove the jammed paper as shown in the following figure. 1 Pull the duplex unit out of the machine. 2 1 1 3 3 5 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 70
Clearing paper jams 4. Troubleshooting 73 If the paper does not come out with the duplex unit, remove the paper from the bottom of the machine. 5 Remove the jammed paper as shown in the following figure. 2 1 If you still do not see the paper, go to the next step. 3 Insert the duplex unit into - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 71
or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers's Samsung Printer Status or Smart Panel program window. • If the problem persists, call a service representative. - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 72
. When the problem is cleared, the machine resumes. For some models that does not support the display screen on the control panel, this feature is not applicable. • Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for replacement - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 73
of toner may remain in the cartridge even when red LED is on and the printer stops printing. 8 Jam LED/ WPS LED (Jam LED) Status Orange On (WPS LED) Blue On Description A paper jam has occurred (see "Clearing paper jams" on page 68). When the machine is connected to a wireless network - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 74
solutions Paper Jam in Tray 2 Paper has jammed in the optional tray. Clear the jam (see "In optional tray2" on page 69). Paper Jam in MP tray Paper has jammed in Clear the jam (see "In the the multi-purpose tray. multi-purpose tray" on page 70). Paper Jam inside machine Paper has jammed in - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 75
4. Troubleshooting 78 Toner-related messages Message Install Toner Not Compatible Toner cartridge Meaning A toner cartridge is not installed. The toner cartridge you have installed is not for your machine. Suggested solutions Install a toner cartridge. Install a Samsung-genuine toner cartridge - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 76
the machine stops printing, replace the toner cartridge (See printing. "Replacing the toner cartridge" on page 56). Prepare new cartridge Small amount of toner is left in the indicated cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for a replacement. You may - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 77
Paper Empty in MP tray There is no paper in the multi-purpose tray. Load paper in the multipurpose tray (see "Loading in multipurpose tray" on page 35). Output bin full Remove paper The output tray is full. Remove papers from the output tray, the printer resumes printing. 4. Troubleshooting - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 78
display messages 4. Troubleshooting 81 Network-related messages Message Network Problem IP Conflict 802.1x Network Error Meaning Suggested solutions The network IP address you have set is being used by someone else. Check the IP address and reset it if necessary (see Advanced Guide). Fail to - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 79
5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications 83 • Regulatory information 93 • Copyright 104 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 80
See www.samsung.com/printer for possible changes in information. Dimension Weight Noise Levela Temperature Humidity Items Description Width x Length x Height • ML-330x/ ML-331xD: 366 x 368 x 240.6 mm (14.40 x 14.48 x 9.47 inches) without optional tray • ML-331xND/ ML-371xD/ ML-371xND/ ML-371xDW - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 81
Specifications Items Description Power ratingb 110 volt models 220 volt models AC 110 - 127 V AC 220 - 240 V Power consumption Average operating mode Ready mode Less than 550 W Less than 60 W Power save mode Less than 3.5 W Power off mode Less than 0.4 W (0.1 Wc) Wireless d Module - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 82
2 Print media specifications 5. Appendix 85 Type Size Plain paper Letter Legal US Folio A4 Oficio JIS ) 184 x 267 mm (7.25 x 10.5 inches) 148 x 210 mm (5.83 x 8.27 inches) 105 x 148 mm (4.13 x 5.83 inches) Print media weight/Capacitya Tray1 / Optional tray Multi-purpose trayb 70 to 90 g/m2 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 83
Specifications 5. Appendix 86 Type Size Dimensions Envelope Monarch Envelope Envelope No. 10 Envelope DL Envelope C5 Envelope C6 Thick paper Refer to the Plain paper section Refer to the Thicker paper Plain paper section Thin paper Refer to the Plain paper to 58 lbs tray. bond) 60 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 84
Specifications 5. Appendix 87 Type Size Dimensions Print media weight/Capacitya Tray1 / Optional tray Multi-purpose trayb Labelsc Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5 Refer to the Plain paper section Not available in tray1/optional 120 to 150 g/m2 (32 to 40 lbs tray - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 85
® 7 Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). • DVD-R/W Drive Windows Server® 2008 R2 Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) free - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 86
Specifications • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required. 5. Appendix 89 Macintosh Operating system Mac OS X 10.3 ~ 10.4 Mac OS X 10.5 Mac OS X 10.6 Requirements (Recommended) CPU RAM Free HDD space • Intel® - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 87
Specifications Linux Items Requirements Operating system Fedora 4 ~ 12 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) SuSE 10.0, 10.1 (32 bit) Ubuntu 5.04, 5.10, 6.04, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10 (32/64 bit) Mandriva 2005, 2006, 2007, 2008, 2009, 2009.1 (32/64 bit) - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 88
. The following table shows the network environments supported by the machine. Items Specifications Network interface • Ethernet 10/100/1000 Base-TX • 802.11b/g/n Wireless LAN • Windows 2000/Server 2003 /Server 2008/XP/Vista/7/Server 2008 R2 • Various Linux OS Network operating system • Mac OS - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 89
Items Network protocols Wireless security Specifications • TCP/IPv4 • DHCP, BOOTP • DNS, WINS, Bonjour, SLP, UPnP • Standard TCP/IP Printing (RAW), LPR, IPP, WSD • SNMPv 1/2/3, HTTP (S), IPSec • TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP (S), IPSec) • Authentication: Open System - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 90
so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition. 6 Warning Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 91
conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. For more information on the ENERGY - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 92
. To find the nearest recycling location, go to our website:www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 12 Radio frequency should not be mixed with other commercial wastes for disposal. FCC information to the user This device complies with Part 15 of the FCC Rules. Operation is - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 93
instructions user Canada. 13 United states of america Federal communications commission (FCC) ► Intentional emitter per FCC Part 15 Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 94
inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF 14 Taiwan only Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 95
Regulatory information 15 Russia only 16 Germany only 17 Turkey only 5. Appendix 98 18 Replacing the fitted plug (for UK only) Important The mains lead for this - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 96
[ML-330x Series, ML-331x Series, ML-371x Series] is in compliance with the essential requirements and other relevant provisions of Low Voltage Directive (2006/95/EC), EMC Directive (2004/ 108/EC). The declaration of conformity may be consulted at www.samsung.com/printer, go to Support > Download - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 97
of problems, you should contact the Euro QA Lab of Samsung information (for products fitted with EU-approved radio devices) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 98
information 5. Appendix 101 EEA/EFTA countries No limitations at this time 20 Regulatory compliance statements Wireless guidance Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 99
to a wireless device will void the authorization to use it. Contact manufacturer for service. Only use drivers approved for the country in which the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support for additional information. Israel only - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 100
Regulatory information 22 China only 5. Appendix 103 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 101
. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user's guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd. • Microsoft, Windows - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 102
paper jams 68 67 N 19 9L network installing environment 91 Linux system requirements 90 O loading 42 optional tray 52 20, 21 paper in multi-purpose tray paper in the tray1 35 loading paper 33 ordering 33 52 E eco button 19, 20, 21 special media local driver installation - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 103
Windows 43 R rear view 18 regulatiory information 93 S safety information symbols specifications print media stop button supplies available supplies monitoring the supplies life ordering 10 10 83 85 19, 20, 21 51 60 51 106 replacing toner cartridge 56 T toner cartridge redistributing - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 104
User's Guide Advanced ML-330x Series ML-331x Series ML-371x Series imagine the possibilities This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on model or country. - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 105
70 Setting your machine as a default machine 71 Using advanced print features 79 Using Direct Printing Utility (Windows only) 81 Using memory/hard drive features 83 Macintosh printing 85 Linux printing 87 Unix printing 5. Maintenance 90 Storing the toner cartridge 92 Tips for moving & storing - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 106
Contents 3 6. Troubleshooting 105 Paper feeding problems 106 Power and cable connecting problems 107 Printing problems 111 Printing quality problems 119 Operating system problems Contact SAMSUNG worldwide Glossary - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 107
the network17). • Installation for Macintosh 5 • Reinstallation for Macintosh 7 • Installation for Linux 8 • Reinstallation for Linux 10 • If you are a Windows OS user, refer to the Basic Guide for installing the machine's driver. • Only use a USB cable no longer then 3 meter (118 inches - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 108
& Fax. 15 Click Add on the Printer List. • For Mac OS X 10.5-10.6, click the "+" icon; a display window will pop up. 16 For Mac OS X 10.3, select the USB tab. • For Mac OS X10.4, click Default Browser and find the USB connection. • For Mac OS X 10.5-10.6, click Default and find the USB connection - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 109
work properly, select Samsung in Print Using and your machine name in Model. • For Mac OS X 10.5-10.6, if Auto Select does not work properly, select Select a driver to use... and your machine name in Print Using. Your machine appears on the Printer List, and is set as the default machine. 18 Click - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 110
Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 111
the Samsung website, download the Unified Linux Driver package to your computer. 4 Right-click the Unified Linux Driver package and extract the package. 5 Double click cdroot > autorun. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 112
the Administrator Login window appears, type "root" in the Login field and enter the system password. You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator. 3 From the Samsung website, download the Printer Settings Utility - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 113
is connected to your computer and powered on. 2 When the Administrator Login window appears, type "root" in the Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Click the - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 114
2. Using a network-connected machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 12 • Wired network setup 13 • Installing driver over the network 17 • IPv6 configuration 24 • Wireless network setup 27 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 115
interface and manually configure the IP addresses for use with the TCP/IP protocol. • See "IPv4 configuration using SetIP (Windows)" on page 13. • See "IPv4 configuration using SetIP (Macintosh)" on page 14. • See "IPv4 configuation using SetIP (Linux)" on page 15. TCP/IPv6 is not supported by this - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 116
For models that do not have the display screen on the control panel, use the SyncThru™ Web Service or SetIP program. - See "Using SyncThru™ Web Service" on page 93. - See "Setting IP address" on page 13. • For models that have the display screen on the control panel, configure the network setting by - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 117
the machine. 5 From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. 6 Click the icon (third from left) in the SetIP window to open the TCP/IP configuration window. 7 Enter the machine's new information into the configuration window as follows. In a corporate intranet - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 118
.html page that shows the printer's name and IP address information. IPv4 configuation using SetIP (Linux) Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. 4 Click the icon (third from left) in the SetIP window to open the TCP/IP configuration - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 119
Wired network setup 5 The machine will automatically print the Network Configuration Report. 2. Using a network-connected machine 16 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 120
Installing driver over the network 2. Using a network-connected machine 17 6 Windows 1 Make sure that the machine is connected to the network and powered on. Also, your machine's IP address should have been set (see "Setting IP address" on page 13). If the "Found New Hardware Wizard" appears - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 121
driver searched only one machine, the confirmation window appears. 6 Follow the instructions in the installation window. 7 Macintosh 1 Make sure that the machine is connected to your network and powered on. Also, your machine's IP address should have been set (see "Setting IP address" on page - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 122
OS X 10.4, click IP Printer. • For Mac OS X 10.5-10.6, click IP. 19 Select HP Jetdirect - Socket in Protocol. When printing a document containing many pages, printing performance may be enhanced by choosing Socket for Printer Type option. 20 Enter the machine's IP address in the Address input field - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 123
and powered on. Also, your machine's IP address should have been set. 2 Download the Unified Linux Driver package from the Samsung website. 3 Extract the UnifiedLinuxDriver.tar.gz file and open the new directory. 4 Double-click the Linux folder > install.sh icon. 5 The Samsung installer window opens - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 124
's IP address and model name appears on list field. 6 Select your machine and click Next. 7 Enter the printer description and click Next. 8 After the machine is added, click Finish. Make sure your machine supports the UNIX operating system before installing the UNIX printer driver (see basic guide - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 125
guide of your UNIX OS for details. 8 Execute the ". /install -c" command to verify installation results. 4 Unpack the UNIX printer driver Printer Wizard window. Setup the printer in this window referring to the following procedures. On some UNIX OS, for example on Solaris 10, just added printers - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 126
-numeric IP address is not allowed. To re-install it, use the command ". /install" to reinstall the binaries. Setting up the printer To add the printer to your UNIX system, run 'installprinter' from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 127
IPv6 is supported properly only in Windows Vista or higher. 7 The Add Printer Wizard window appears. Follow the instructions in the window. If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting (see "Network" on page 64 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 128
Service window opens, move the mouse cursor over the Settings of the top menu bar and then click Network Settings. 3 Click TCP/IPv6 on the left pane of the website. 4 Select the Manual Address check box. Then, the Address/ Prefix text box is activated. 5 Enter the rest of the address (e.g.,:3FFE:10 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 129
Web Service 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see "Printing a network configuration report" on page - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 130
are created for the network. Locate this information before proceeding with the machine installation. 14 Choosing the installation type You can install a wireless network from the machine's control panel or the computer. From the control panel For most users, we recommend using the (WPS) button - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 131
Macintosh" on page 42). You can also install a wireless network in Printer Settings Utility with a USB cable after installing the driver (Windows and Macintosh operating systems are supported). • With a network cable: You can set up a wireless network using the SyncThru™ Web Service program (see - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 132
. The Personal Identification Number (PIN) method helps you connect your machine to a wireless network by entering the supplied PIN information on a Wi-Fi Protected Setup™ (WPS)enabled access point (or wireless router). Factory default in your machine is PBC mode, which is recommended for a typical - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 133
network. b Connected: When the machine is successfully connected to the wireless network, the WPS LED light stays on. c AP SSID: After completing the wireless network connection process, the AP's SSID information is diplayed on the LCD display. Machines without an display screen ► Connecting - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 134
the machine automatically tries to re-connect to the access point (or wireless router) with the previously used wireless connection settings and address. In the following cases, the machine automatically reconnects to the wireless network: • The machine is turned off and on again. • The access point - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 135
is encrypted. This information was set when the access point (or wireless router) was installed. If you do not know about your wireless environment, please ask the person who set up your network. After completing the wireless network connection, you need to install a machine driver to print from an - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 136
to communicate with each other through an access point. Go to step 5. 4 Press OK to select the method of Channel. If you select Auto, the wireless network interface card on your machine will automatically adjust the channels. 5 Press OK to select the method of WLAN Security. • None: This is used - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 137
which is manually configured on Windows Shortcut to Wireless Setting program without CD: If you have installed the printer driver once, you can access the Wireless Setting program without CD. From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Wireless - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 138
. 7 After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you are using and click Next. • Install Now: If you have already set up the wireless network, click this button to install the machine's driver to use the wireless network machine. If you - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 139
The wireless network security window appears when the access point has security settings. The wireless network security window appears. The window may wireless network using a 64-bit or 128-bit WEP encryption key. • WPA Enter the WPA shared key and click Next. WPA authorizes and identifies users - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 140
information should be as follows: - IP address: 169.254.133.43 - Subnet Mask: 255.255.0.0 (Use the computer's subnet mask.) - Gateway: 169.254.133.1 9 When the wireless network setting is completed, disconnect the USB cable between the computer and machine. Click Next. 10 The Wireless Network - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 141
go to step 16. 15 If the test page prints out correctly, click Yes. If not, click No to reprint it. 16 To register as a user of the machine in order to receive information from Samsung, click On-line Registration. ► Creating the ad hoc network in Windows 1 Check whether the USB cable is connected - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 142
follow the instruction in the window. 7 After searching the wireless networks, a list of wireless networks your machine has searched appears. If you want to use the Samsung default ad hoc setting, select the last wireless network on the list, Network Name(SSID) is portthru and Signal is Printer Self - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 143
Wireless network setup 8 The window showing the wireless network setting appears. Check the settings and click Next. 2. Using a network-connected machine 40 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 144
receive the IP address. 10 The Wireless Network Setting Complete window appears. Select Yes if you accept the current settings and continue the setup procedure. Select No if you want to return to the beginning screen. Then, click Next. 11 Click Next when the Confirm Printer Connection window appears - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 145
Yes. If not, click No to reprint it. 16 To register as a user of the machine in order to receive information from Samsung, click On-line Registration. 17 Click Finish. 18 Setup using Macintosh Items to prepare • Access point • Network-connected computer • Software CD that was provided with your - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 146
. 15 After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you are using and click Next. When you set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network Name: Enter the SSID of the access point you want - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 147
check if Static is shown in the window. If it shows DHCP, click Change TCP/IP to enter the IP address and other network configuration values for the machine. Before entering the IP address for the machine, you must know the computer's network configuration information. If the computer is set to DHCP - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 148
connect the machine wirelessly to your computer by setting up an ad hoc wireless network by following these simple directions. ► Items to prepare • Network- X icon. 7 Enter the password and click OK. 8 Click Continue. 9 Read the license agreement and click Continue. 10 Click Agree to agree to the - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 149
in the window. 14 After searching the wireless networks, a list of wireless networks your machine has searched appears. If you want to use the Samsung default ad hoc setting, select the last wireless network on the list, which Network Name(SSID) is portthru and Signal is Printer Self Network - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 150
) is a security protocol preventing unauthorized access to your wireless network. WEP encrypts the data portion of each packet exchanged on a wireless network using a 64-bit or 128-bit WEP encryption key. 15 The window showing the wireless network settings appears. Check the settings and click Next - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 151
if Static is shown in the Wireless Network Setting Confirm window. If it shows DHCP, click Change TCP/IP to enter the IP address and other network configuration values for the machine. For example: If the computer's network information is as shown follows: - IP address: 169.254.133.42 - Subnet Mask - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 152
(See "Installing driver over the network" on page 17). • See your network administrator, or the person that set up your wireless network, for information about your network configuration. IP setting using SetIP Program (Windows) This program is used to manually set the network IP address of your - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 153
machine's new IP address in the browser window. For example, 3 Click Login on the upper right of the SyncThru™ Web Service website. 4 Type in the ID and Password then click Login. • ID: admin • Password: sec00000 5 When the SyncThru™ Web Service window opens, click Network Settings. 6 Click Wireless - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 154
your machine's new IP address in the browser window. For example, 5 When the SyncThru™ Web Service window opens, click Network Settings. 6 Click Wireless > Custom. You can also turn the Wi-Fi network on/off. 21 Troubleshooting Problems during setup or driver installation ► Printers Not Found - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 155
network setup 2. Using a network-connected machine 52 • The machine does not support a wireless network. Check the machine's user's guide included on the software CD supplied with your machine and prepare a wireless network machine. ► Connecting Failure - Not Found SSID • The machine is unable - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 156
: ▪ IP address: 169.254.133.43 ▪ Subnet Mask: 255.255.0.0 (Use the computer's subnet mask.) ▪ Gateway: 169.254.133.1 Other problems If problems occur while using the machine on a network, check the following: For information on the access point (or wireless router), refer to its own user's guide - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 157
the ad hoc mode, in operating systems such as Windows Vista, you might need to set the wireless connection setting every time you use the wireless machine. • You cannot use Infrastructure mode and Ad hoc mode at the same time for Samsung wireless network machines. • The machine is within the range - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 158
chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Information 56 • Layout 57 • Paper 58 • Graphic 59 • System setup 60 • Emulation 63 • Network 64 • Admin setup 65 The control panel provides access to various - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 159
The usage page contains the total number of pages printed. Item Description Completed Job Prints list of completed jobs. This is used only available when Job Accounting Report Accounting is enabled from the SyncThru™ Web Admin Service. You can print a report of printout counts for each user. - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 160
information is printed on a page. • Simplex Margin: Sets the margin for onesided printing. • Duplex: Sets the margin for double-sided printing. Common Margin • Binding: When printing on both sides of the paper will be the same. MP Tray Sets the paper margins in multi-purpose tray. • Simplex: Sets - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 161
except Auto from Paper Source and the selected tray is empty, you can set the machine to automatically print from other trays. If you select Auto from Paper Source, this message does not appear. Tray Confirm Activates the tray confirmation message. If you open and close a tray, a window asking you - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 162
the number of dots printed per inch (dpi). The higher the setting, the sharper printed characters and graphics. Prints text darker than on a normal document. Lightens or darkens the print on the page. The Normal setting usually produces the best result. Use the Light toner density setting to save - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 163
of time, power consumption is automatically lowered. You can set the condition to wake up from power-save mode. Set the item on. • Button Press: When you press any button except power button, the machine wake up from the power save mode. • Printer: When you open or close the paper tray, the machine - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 164
option appears only when toner cartridge is empty. • Supplies Info.: Allows you to check how many pages are printed and how much toner is left in the cartridge. • TonerLow Alert: If toner in the cartridge has run out, a message informing the user to change the toner cartridge appears. You can set - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 165
Save Quiet Mode Description Exports data stored on a USB memory stick to the machine. Activating this mode extends the life of your toner cartridge and reduces your cost per page beyond what one would experience in the normal mode, but it reduces print quality. You can reduce the printing noise - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 166
Emulation Item Description Emulation Type The machine language defines how the computer communicates with the machine. Setup Sets the detailed settings for the selected emulation type. 3. Useful setting menus 63 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 167
" on page 24). Configure the network transmission speed. You can selects the user authentication for network communication. For detailed information consult the network administrator. Selects this option to use the wireless network. Reverts the network settings to the default values. This - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 168
it. • CLR Empty Msg.: Prevents the TonerLow Alert message from appearing on the display. • Supplies Info.: Allows you to check how many pages are printed and how much toner is left in the cartridge. • TonerLow Alert: If toner in the cartridge has run out, a message informing the user to change the - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 169
print settings 69 • Setting your machine as a default machine 70 • Using advanced print features 71 • Using Direct Printing Utility (Windows only) 79 • Using memory/hard drive features 81 • Macintosh printing 83 • Linux printing 85 • Unix printing 88 The procedures in this chapter - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 170
. The following information will guide you on how Windows user, see "Device Settings" on page 97. • For Macintosh, Linux, or Unix OS user, see "Using Smart Panel (Macintosh and Linux only)" on page 99. • If your machine is connected to the network, you can set the altitude via SyncThru™ Web Service - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 171
Unix OS user, see "Using Smart Panel (Macintosh and Linux only)" on page 99. • If your machine is connected to the network, you can set the font setting via SyncThru™ Web Service. • You can also change the font setting in Emulation option on the machine's display. • The following information shows - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 172
the default print settings 4. Special features 69 1 Click the Windows Start menu. 2 For Windows Server 2000, select Settings > Printers. • For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 173
Panel > Hardware > Devices and Printers. 3 Select your machine. 4 Right-click your machine and select Set as Default Printer. For Windows 7 or Windows Server 2008 R2, if Set as default printer has a ?, you can select other printer drivers connected to the selected printer. 4. Special features 70 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 174
Using advanced print features 4. Special features 71 XPS printer driver: used to print XPS file format. • The XPS printer driver can be installed only on Windows Vista OS or higher. • You can install the XPS printer driver when you insert the software CD into your CD-ROM drive. When the - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 175
machine name, that appears in the printer properties window may differ depending on the machine in use. Item Description Multiple Pages per Side Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and arranged - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 176
• You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper • If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of the document first. After that, a message appears on your computer. • Skip Blank - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 177
4. Special features 74 Item Description • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. This option is available only when you use the PCL/XPS printer driver. • None: Disables this feature. • Long - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 178
from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text message in the Watermark Message box. You can enter up to 256 characters. The message displays in the preview - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 179
the same information that is currently on your letterhead. To print a letter with your company's letterhead, you do not need to load preprinted letterhead paper in the machine: just print the letterhead overlay on your document. To use a page overlay, you must create a new page overlay containing - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 180
box and is available for printing. Select the overlay from the Overlay List box. d If necessary, check Confirm Page Overlay When Printing box. If this box is checked, a message window appears each time you submit a document for printing, asking you to confirm printing an overlay on your document. If - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 181
must enable it from SyncThru™ Web Service Settings > Machine Settings > Ram printer driver's Print Mode in the Job Management menu using the control panel (see "From the control panel" on page 81). • Print Mode: The default the document at a specified time. • User ID: This option is used when you - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 182
Printing Utility. 1 From the Start menu select Programs or All Programs > Samsung Printers > Direct Printing Utility > Direct Printing Utility. The Direct Printing Utility window appears. 2 Select your machine from the Select Printer drop-down list and click Browse. 3 Select the file you wish to - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 183
only) 5 Using the right-click menu 1 Right-click on the PDF file to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file is added. 2 Select the machine to use. 3 Customize the machine settings. 4 Click Print. The selected PDF file is sent to - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 184
printer driver After installing the optional memory, you can use advanced printing features, such as proofing a job and specifying of printing a private job in the Print window the job through optional memory. If the optional memory already has the same name when you entered a new file name, you can - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 185
Using memory/hard drive features After installing the hard drive, you can also print the predefined document templates from the Form Menu. 4. Special features 82 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 186
not supported. 8 Printing a document When you print with a Macintosh, you need to check the printer driver settings printer properties window is similar to the following. 10 Printing multiple pages on one sheet You can print more than one page on a single sheet of paper. This feature provides a cost - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 187
sides of paper when you are printing more than 1 copy. 12 Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information about that option's feature, which is provided from the driver. 1 From your - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 188
not supported. 13 Printing from applications There are a lot of Linux applications window. • General: Changes the paper size, the paper type, and the orientation of the documents. It enables the duplex feature, adds start and end banners, and changes the number of pages per sheet. Automatic/manual - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 189
lpr utility allows you to do that, but the driver's package replaces the standard lpr tool by a much more user-friendly LPR GUI program. To print any document file: 1 Enter lpr from the Linux shell command line and press Enter. The LPR GUI window appears. When you type only lpr and press - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 190
on the job list. • Classes: Shows the class that your machine is in. Click Add to Class to add your machine to a specific class or click Remove from Class to remove the machine from the selected class. 4 Click OK to apply the changes and close the Printer Properties window. 4. Special features 87 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 191
already added. 3 Select the printing options from the window such as Page Selection. 4 Select how many copies are needed in Number of Copies. The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties. The following hot keys may also be used - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 192
the document. By default, margins are not enabled. The user can change the margin settings by changing the values in the respective fields. Set by default, these values depend on the page size selected. • Unit: Change the units to points, inches, or centimeters. Printer-Specific Settings tab Text - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 193
5. Maintenance This chapter introduces management tools provided to help you make full use of your machine. It also provides information for maintaining the toner cartridge. • Storing the toner cartridge 90 • Tips for moving & storing your machine 92 • Useful management tools 93 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 194
Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage. 2 Toner cartridge usage Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 195
the toner cartridge Samsung's printer warranty does not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges. 3 Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 196
& storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 197
• SyncThru™ Web Service explanation in this user's guide may differ from your machine depending on its options or models. • Network model only. Accessing SyncThru™ Web Service 1 Access a web browser, such as Internet Explorer, from Windows. Enter the machine IP address of your printer (http:// xxx - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 198
This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu. • Firmware Upgrade: Upgrade your machine's firmware. • Contact Information: Shows the contact - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 199
where you can download or check information. E-mail notification setup You can receive emails about your machine's status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 200
phone number, location, and email address. 5 Click Apply. 6 Using Samsung Easy Printer Manager (Windows only) Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager > Samsung Easy Printer Manager. The Samsung Easy Printer Manager interface is comprised of various - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 201
information, such as the machine's model name, IP address (or Port name), and machine status. Order 6 Supplies Click on the Order button from the supply ordering window. You can order replacement toner cartridge(s) from online. 2 User's Guide button: This button opens Troubleshooting Guide - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 202
might occur in the future. For example, it might be in toner low status, which may lead to toner empty status. The machine has at least one error. • The Samsung Printer Status window and its contents shown in this user's guide may differ depending on the machine or operating system in use. • Check - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 203
You can order replacement toner cartridge(s) 3 from online. 4 Troubleshooting You can directly open the troubleshooting section in the user's guide. 5 Close Close the window. 8 Using Smart Panel (Macintosh and Linux only) Smart Panel is a program that monitors and informs you of the machine - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 204
's Guide. 9 Using the Linux Unified Driver Configurator This button opens the 3 Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user's guide. Printer Setting You can configure various machine settings in the Printer Settings Utility window - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 205
on the left side of the Unified Driver Configurator window. 1 Printer Configuration 2 Port Configuration To use the on screen help, click Help. 3 After changing the configurations, click Exit to close the Unified Driver Configurator. Printers configuration Printers configuration has the two tabs - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 206
: Sets the current selected machine as a default machine. • Stop/Start: Stops/starts the machine. • Test: Allows you to print a test page to ensure the machine is working properly. • Properties: Allows you to view and change the printer's properties. ► Classes tab The Classes tab shows a list of - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 207
Useful management tools 1 Switches to Ports configuration. 2 Shows all of the available ports. 3 Shows the port type, device connected to the port, and status. • Refresh: Renews the available ports list. • Release port: Releases the selected port. 5. Maintenance 103 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 208
6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 105 • Power and cable connecting problems 106 • Printing problems 107 • Printing quality problems 111 • Operating system problems 119 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 209
Paper feeding problems 6. Troubleshooting 105 Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray . • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 210
and cable connecting problems 6. Troubleshooting 106 Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first and press the or the connection cable between the - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 211
as your default machine in Windows. machine. Check the machine for the following: • The front cover is not closed. Close the front cover. • Paper is jammed. Clear the paper jam. • No paper is loaded. Load paper. • The toner cartridge is not installed. Install the toner cartridge. If a system - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 212
the page orientation in your application. See the printer driver help screen. The paper size and the paper size settings Ensure that the paper size in the printer driver settings matches the paper do not match. in the tray. Or, ensure that the paper size in the printer driver settings matches - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 213
is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again. If you are in a DOS environment, the font See "Changing the font setting" on page 68. setting for your machine may be set incorrectly. Pages print, but they The toner cartridge is defective or out - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 214
be reduced. Before printing, the Using damp paper can cause vapor during This is not a problem. Just keep printing. machine emits vapor printing. near the output tray. The machine does not print special-sized paper, such as billing paper. Paper size and paper size setting do not match. Set the - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 215
table below to clear the problem. Condition Suggested Solutions Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge. • The paper may not meet paper specifications; for example, the paper may be too moist or - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 216
the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick or Thicker (see Basic Guide for paper weights for each sheet). If these steps do not correct the problem, contact a service representative. If white spots appear on the page: • The paper is - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 217
problems 6. Troubleshooting 113 Condition Vertical lines Black background Toner smear Suggested Solutions If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 218
quality problems 6. Troubleshooting 114 Condition Suggested Solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 219
problems 6. Troubleshooting 115 Condition Misformed characters Suggested Solutions • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew Curl or wave • Ensure that the paper is loaded properly. • Check the paper - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 220
in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine. Solid color or black pages A • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 221
Printing quality problems 6. Troubleshooting 117 Condition Loose toner Suggested Solutions • Clean the inside of the machine. • Check the paper type and quality. • Remove the toner cartridge and then, install a new one. If the problem persists, the machine may require repair. Contact a service - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 222
Printing quality problems 6. Troubleshooting 118 Condition Curl Suggested Solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer's paper option and try again. - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 223
the message appears in ready mode or after printing has completed, check the connection and/or whether an error has occurred. Refer to the Microsoft Windows 2000/XP/2003/Vista User's Guide that came with your computer for further information on Windows error messages. - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 224
cover page. When printing a document in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly. Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader. Refer to the Macintosh User's Guide that came with your computer for further information - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 225
Operating system problems 3 Common Linux problems 6. Troubleshooting 121 Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 226
Operating system problems 6. Troubleshooting 122 Refer to the Linux User's Guide that came with your computer for further information on Linux error messages. 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 227
Region Customer Care Center Web Site CANADA 1-800-SAMSUNG (726-7864) www.samsung.com CHILE 800-SAMSUNG (726-7864) www.samsung.com CHINA 400-810-5858 www.samsung.com COLOMBIA 01-8000112112 www.samsung.com COSTA RICA 0-800-507-7267 www.samsung.com CROATIA 062 SAMSUNG (062 726 7864) www - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 228
INDIA 3030 8282 1800 3000 8282 INDONESIA 0800-112-8888 021-5699-7777 IRAN 021-8255 ITALY 800-SAMSUNG (726-7864) JAMAICA 1-800-234-7267 JAPAN 0120-327-527 JORDAN 800-22273 KAZAKHSTAN 8-10-800-500-55-500 (GSM:7799) KOSOVO +381 0113216899 KUWAIT 183-2255 KYRGYZSTAN 00-800-500-55-500 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 229
020 405 888 MOROCCO 080 100 2255 www.samsung.com NIGERIA 080-SAMSUNG(726-7864) www.samsung.com NETHERLANDS 0900-SAMSUNG (09007267864) (€ 0,10/min) www.samsung.com 0800 SAMSUNG (0800 726 www.samsung.com NEW ZEALAND 786) NICARAGUA 00-1800-5077267 www.samsung.com NORWAY 815-56 480 www - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 230
AFRICA 0860 SAMSUNG (726-7864) www.samsung.com SPAIN 902-1-SAMSUNG(902 172 www.samsung.com 678) SWEDEN 0771 726 7864 (SAMSUNG) www.samsung.com SWITZERLAND 0848-SAMSUNG (7267864, CHF 0.08/min) www.samsung.com /ch www.samsung.com /ch_fr/ TADJIKISTAN 8-10-800-500-55-500 www.samsung.com TAIWAN - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 231
user's guide. ADF An Automatic Document Feeder (ADF) is a scanning unit that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once. 802.11 802.11 is a set of standards for wireless Apple in favor of TCP/IP networking. BIT Depth A computer - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 232
each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that an A4 sided paper has about 5% image or text on it. So, if - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 233
also provides a mechanism for allocation of IP addresses to client hosts. A dot matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a typewriter. DPI DIMM - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 234
if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day. Ethernet Ethernet is a frame print service on your machine. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 235
of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer. Hard Disk Drive (HDD), commonly referred to as - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 236
Glossary 132 IP address IPX/SPX An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard. IPM The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 237
status of a machine. JBIG MAC address Joint Bi-level Image Experts Group ( (MAC) address is a unique identifier associated with a network adapter. MAC address is a 00-00-0c-34-11-4e). This address is usually hard-coded into a Network body, so as to have a printer, a copier, a fax, a scanner - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 238
run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well the printer, and it should be replaced appropriately since it gets worn from contact with the cartridge development brush, cleaning mechanism, and paper. - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 239
Driver PCL Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a printer protocol and has become an industry standard. Originally developed for early inkjet printers, PCL has been released in varying levels for thermal, dot matrix printer, and laser printers - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 240
device driver using standard input/output system calls, which simplifies many tasks. Protocol Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables centralized management of authentication data such as usernames and passwords - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 241
(TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run. TCR SSID Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 242
Glossary 138 Toner Cartridge URL A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be fused by by a combination of heat/pressure from the - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 243
that is originally introduced in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIAcompliant scanner. WPA XML Paper Specification (XPS) is a specification for a Page Description Language (PDL) and a new document format, which has benefits - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 244
program 13, 14, 15, 49 N-up printing Macintosh 83 O overlay printing create 76 delete 77 print 77 P placing a machine adjusting the altitude PostScript driver troubleshooting print resolution set Linux printer preferences Linux Printer Status general information 67 122 85 86 98, 99 - Samsung ML-3312ND | User Manual (user Manual) (ver.1.01) (English) - Page 245
Linux 85 Macintosh 83 UNIX 87 problems paper feeding problems 105 power problems 106 printing problems 107 printing quality problems 111 R reports machine information 56, 60 S service contact numbers SetIP program special print features supplies estimated toner cartridge life
ML-330x Series
ML-331x Series
ML-371x Series
User’s Guide
Basic
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This guide provides information concerning installation, basic operation and troubleshooting on
windows.