Samsung ML-3712DW User Manual (user Manual) (ver.1.02) (English) - Page 212

Printing problems 6. Troubleshooting 108 Condition Possible cause Suggested solutions The machine does not The printer driver may be incorrectly print. installed. Uninstall and reinstall the machine's driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size is so big that the hard Get more hard disk space and print the document again. disk space of the computer is insufficient to access the print job. The output tray is full. Once the paper is removed from the output tray, the machine resumes printing. The machine selects print materials from the wrong paper source. The paper option that was selected in the For many software applications, the paper source selection is found under Printing Preferences may be incorrect. the Paper tab within the Printing Preferences. Select the correct paper source. See the printer driver help screen. A print job is extremely slow. The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings. Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application. See the printer driver help screen. The paper size and the paper size settings Ensure that the paper size in the printer driver settings matches the paper do not match. in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use.