Samsung ML-5017ND User Manual (user Manual) (ver.1.01) (English)
Samsung ML-5017ND Manual
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- Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 1
User's Guide Basic ML-451x Series ML-501x Series imagine the possibilities This guide provides information concerning installation, basic operation and troubleshooting on windows. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 2
Features by models 8 Useful to know 9 About this user's guide 10 Safety information 16 Machine overview 19 Control panel overview 21 Turning Replacing the stapler cartridge 68 Monitoring the supplies life 69 Setting the toner low alert 70 Cleaning the machine 4. Troubleshooting 74 Tips for avoiding - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 3
Contents 3 5. Appendix 106 Specifications 116 117 Regulatory information 125 Copyright - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 4
information you need to know before using the machine. • Key benefits 5 • Features by models 7 • Useful to know 8 • About this user's guide 9 • Safety information 10 • Machine overview 16 • Control panel overview 19 • Turning on the machine 21 • Installing the driver locally 22 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 5
friendly • To save toner and paper, this machine supports Eco feature. • To save paper, you can print multiple pages on one single sheet of paper (see Advanced Guide). • To save paper, you can print on both sides of the paper (double- sided printing) (see Advanced Guide). • To save electricity - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 6
Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 108). • Print watermark: You can customize your documents with words, such as "Confidential" (see Advanced Guide). • Print posters: The text and pictures of each - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 7
Device Multbin Mailbox Finisher (Stacker & Stapler) Short Stand a. If you use the parallel port, you cannot use the USB cable. ( ●: Included, ○: Optional, Blank: Not available) ML-451x Series ○ ○ ML-501x Series ● ○ - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 8
. • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 75). Printouts are blurry. • The toner level might be low or uneven. Shake the toner cartridge to redistribute the toner that remains in the cartridge. • Try a different - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 9
the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user's guide are explained in the glossary chapter. • All illustrations in this user's guide may differ from your machine depending on its options or - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 10
to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 11
injury to your pet. If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel. Otherwise, this could result in electric shock or fire. 5 Operating method Caution - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 12
Safety information 1. Introduction 12 Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Be care when replacing paper or removing jammed paper. New paper has sharp edges and can cause painful cuts. When - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 13
Safety information 1. Introduction 13 Do not place the machine on an unstable surface. The machine could fall, causing injury or machine damage. The machine should be connected to the power level which is specified on the label. If you are unsure and want to check the power level you are using, - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 14
electric shock. The machine should only be repaired by a Samsung service technician. Keep cleaning supplies away from children. Children could 's guide provided with the machine. Otherwise, you could damage the machine. 8 Supply usage Caution Do not disassemble the toner cartridge. Toner dust - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 15
Safety information When toner gets on your clothing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water. 1. Introduction 15 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 16
Machine overview 9 Accessories 1. Introduction 16 Power cord Toner cartridge Imaging unit Software CDa Quick installation guide a. The software CD contains the printer driver and applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 17
7 Paper level indicator 8 Optional tray 9 Tray1 10 Multi-purpose tray cover 11 USB memory port 12 Front cover 13 Control panel 14 Output tray 15 Toner cartridge 16 Imaging unit 17 Multi-purpose tray paper width guides 18 Multi-purpose tray paper extension - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 18
Machine overview 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country. 1 Finisher cover (Stacker & Stapler) 2 Rear cover 3 Mail cover 4 Power receptacle 5 Power-switch 1. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 19
status of your machine (see "Understanding the status LED" on page 91). Use the keypad to enter numbers and characters. Enters eco mode to reduce toner consumption and paper usage (see "Eco options" on page 49). Navigates available values by moving to the next or previous options. Enters menu mode - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 20
Control panel overview 13 Type B 1. Introduction 20 4 Shows the status of your machine (see (Status LED) "Understanding the status LED" on page 91). 1 Display 2 (Cancel) 3 (Power) Shows the current status and prompts during an operation. Stops current operation. The pop-up window appears - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 21
Turning on the machine 1 Connect the machine to the electricity supply first. 2 Turn the power switch on. 1. Introduction 21 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 22
Advanced Guide). • If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced guide. • The installation window in this User's Guide may terms of the License Agreement. Then, click Next. 5 Follow the instructions in the installation window. If the "Found New Hardware Wizard" appears - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 23
machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. 3 Follow the instructions in the installation window. 4 Insert the software CD into your CD-ROM drive and try installing the driver - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 24
2. Menu overview and basic setup After installation is complete, you may want to set the machine's default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options. • Menu overview - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 25
overview and basic setup 25 The control panel provides access to various menus to set up the machine or use the machine's functions. 1 ML-451x Series/ ML-501x Series • These menus can be accessed by pressing (Menu) button. Press the arrows until the needed menu item appears and then press OK - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 26
Menu overview Items Paper Graphic Options Copies MP Tray/ [Tray ] Paper Source Auto Tray Switch Tray Confirm Resolution Clear Text Darkness 2. Menu overview and basic setup 26 Items Options System Setup Date & Time Clock Mode Form Menu Select Form Spooling Language Default Paper Size Power - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 27
Stored Job File Policy Held Job Timeout Image Overwrite Admin Setup Password Protect Change Password Maintenance 2. Menu overview and basic setup 27 2 ML-5015 Series/ ML-5017 Series You can set menus easily using the touch screen. • The Main screen is shown on the touch screen on the control - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 28
Menu overview Items Direct USB Print From File Manage Show Space Options 2. Menu overview and basic setup 28 Items System Setup Options Date & Time Clock Mode Form Menu Spooling Language Maintenance Default Paper Size Power Save Auto Continue Altitude Adjustment Auto CR Job Timeout File - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 29
Menu overview 2. Menu overview and basic setup 29 Items Network Setup (continue) Layout Options Ethernet Speed TCP/IP (IPv4) TCP/IP (IPv6) 802.1x Network Configuration Ethernet Activate Http Activate Clear Settings Orientation Common Margin MP Tray Tray 1 Tray 2-5 Emulation Margin Duplex - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 30
Menu overview Items Help Options Basic Taskflow Maintenance Trouble Shooting Introducing the Home Screen ► Touch screen 2. (Help): Gives detailed information about machine's info., reports, troubleshooting guide. • : Shows the toner status. • : Selects the LCD brightness, language, and - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 31
Press (Menu) button on the control panel. 2 Press Information > OK > Demo Page > OK. 3 Press Print? > Yes > OK. A demo page prints out. 4 ML-5015 Series/ ML-5017 Series 1 Press Information from the Main screen. 2 Press Demo Page > Print. A demo page prints out. 2. Menu overview and basic setup - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 32
the display language 2. Menu overview and basic setup 32 To change the language that is displayed on the control panel, follow these steps: 5 ML-451x Series/ ML-501x Series 1 Press (Menu) button on the control panel. 2 Press System Setup > OK > Language > OK. 3 Select the option you want, then - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 33
these specifications may cause problems or require repairs. Such repairs are not covered by Samsung's warranty or service agreements. • Use , you need to adjust the paper guides. 2. Menu overview and basic setup 33 1 Paper length guide 2 Paper width guide Paper quantity indicator shows the amount of - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 34
papers. 4 Place paper with the side you want to print on facing down. 5 Slide the paper length guide until it lightly touches the end of the paper stack. 3 Squeeze and the paper width guide and paper length lever to locate them in the correct paper size slot marked at the bottom of - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 35
stack without causing it to bend. 2. Menu overview and basic setup 35 • Do not push the paper width guide too far causing the media to warp. • If you do not adjust the paper width guide, it may cause paper jams. • Do not use a paper with a leading-edge curl, it may cause a paper - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 36
tray, open tray 1 and remove the overlapping papers then try printing again. • When paper does not feed well while printing, push the paper in manually until it starts feeding automatically. 1 Open the multi-purpose tray and unfold the multi-purpose tray extension, as shown. Tips on using the multi - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 37
Media and tray 2. Menu overview and basic setup 37 2 Adjust the multi-purpose tray paper width guides to the width of the paper. 4 Load the paper. Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. 3 Flex or fan the edge of the paper stack to - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 38
Media and tray 2. Menu overview and basic setup 38 d Select MP Tray in paper source, then press OK. e Start printing in application. 10 Printing on special media The table below shows the special media usable in each tray. The media types are shown in the Printing Preferences. Select the - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 39
Media and tray To print an envelope, place it as shown in the following figure. 2. Menu overview and basic setup 39 • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. 1 2 • When selecting envelopes, consider the following factors: - Weight: should - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 40
Media and tray 2. Menu overview and basic setup 40 To avoid damaging the machine, use only transparencies designed for use in laser printers. • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out. • Recommended media: - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 41
Media and tray 2. Menu overview and basic setup 41 - Curl: Must lie flat with no more than 13 mm of curl in any direction. - Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. • Make sure that there is no exposed adhesive material between labels. Exposed areas - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 42
up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print the fusing process, wet ink can come off preprinted paper, reducing print quality. ML-451x Series/ ML-501x Series 1 Press (Menu) button on the control panel. 2 Press Paper - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 43
Media and tray ML-5015 Series/ ML-5017 Series 1 Press Setup from the Main screen. 2 Press System > Paper > Next. 3 Press the tray you want. 4 Press Paper Size > Select the option you want. 5 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 44
Basic printing 12 Printing If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced Guide. 2. Menu overview and basic setup 44 4 The basic print settings including the number of copies and print range are selected within the Print window. To - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 45
Basic printing 13 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in the Windows task bar. • You can also cancel the current job by pressing the - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 46
Opening printing preferences 2. Menu overview and basic setup 46 4 Click Properties or Preferences. • The Printing Preferences window that appears in this user's guide may differ depending on the machine in use. • When you select an option in Printing Preferences, you may see a warning mark or - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 47
Presets option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. driver settings are saved. 16 Eco printing The Eco function cuts toner consumption and paper usage. The Eco function allows you to save print resources - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 48
, 2-up, skip blank pages, and toner save. - Custom Eco: Follow the settings from Syncthru™ Web Service. Before you select this item, you must the eco function in SyncThru™ Web Service> Settings tab > Machine Settings > System > Eco > Settings. ► ML-451x Series/ ML-501x Series 1 Press (Menu) button - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 49
Basic printing 2. Menu overview and basic setup 49 ► Eco options • Printer Default: Follows the settings from the machine's control panel. • None: Disables eco mode. • Eco Printing: Enables eco mode. Activate the various eco items you want to use. • Password: If the administrator fixed to enable - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 50
videos, high resolution photographs, or whatever other files you want to store or move. Your machine supports USB memory devices with FAT16/FAT32 and sector size of 512 bytes. Check your USB memory device's detect it. For details about these features, see the user's guide of the USB memory device. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 51
from a USB memory device 19 Viewing the USB Memory Status You can directly print files stored on a USB memory device. Direct Print option supported file types: • PRN: Only files created by provided driver with your machine are compatible. You can check the amount of memory space available for - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 52
Using USB memory device If you see + in the front of a folder name, there are one or more files or folders in the selected folder. After deleting files or reformatting a USB memory device, files cannot be restored. Therefore, confirm that you no longer need the data before deleting it. 2. Menu - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 53
Ordering supplies and accessories 54 • Available supplies 55 • Available accessories 56 • Available maintenance parts 58 • Redistributing toner 59 • Replacing the toner cartridge 61 • Replacing the imaging unit 63 • Upgrading a memory module 65 • Installing a mass storage device 66 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 54
country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 55
does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 56
: 512 MB If you are experiencing frequent paper supply problems, you can attach an additional tray. • ML-451x Series/ ML-501x Series: MLS5010A • ML-4512 Series/ ML-5012 Series: MLS5012A Allows you to use various interface. ML-PAR100 IEEE 1284 parallel connector • When installing the printer - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 57
Available accessories 3. Maintenance 57 Accessory Finisher (Stacker & Stapler) Short stand Multbin mailbox Staple Cartridge Function You can sort and staple printouts. ML-OCT65 Part name Mass storage device needs be installed to use some of the finisher related options in the printer driver. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 58
machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of which - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 59
will still occur even after you have redistributed the toner. 1 Open the front cover and pull the toner cartridge out. 3. Maintenance 59 2 Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. If toner gets on your clothing, wipe it off with a dry - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 60
Redistributing toner 3 Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine. 4 Close the front cover. Ensure that the cover is securely closed. 3. Maintenance 60 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 61
3. Maintenance 61 Click this link to open an animation about replacing a toner cartridge. 3 Thoroughly shake side to side the cartridge five or six times to distribute the toner evenly inside the cartridge. When a toner cartridge has reached the end of life, the machine will stop printing (see - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 62
Replacing the toner cartridge 4 Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine. 5 Close the front cover. Ensure that the cover is securely closed. 3. Maintenance 62 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 63
unit has reached the end of life, the machine will stop printing (see "Available supplies" on page 55). 1 Open the front cover and pull the toner cartridge out. 2 Pull the imaging unit out. 3. Maintenance 63 3 Remove the new imaging unit from its bag. • Do not use sharp objects, such as a knife - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 64
distribute the toner evenly inside the imaging unit. 3. Maintenance 64 Tabs on the sides of the imaging unit and corresponding grooves within the machine will guide the imaging paper, if necessary. 7 Reinsert the toner cartridge. 8 Close the front cover. Ensure that the cover is securely closed. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 65
Upgrading a memory module The order information is provided for optional accessories (see "Available accessories" on page 56.) 3. Maintenance 65 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 66
Installing a mass storage device A-type screws are not needed for this machine. The order information is provided for optional accessories (see "Available accessories" on page 56.) 3. Maintenance 66 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 67
Replacing the stapler cartridge The order information is provided for optional accessories (see "Available accessories" on page 56.) 3. Maintenance 67 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 68
2 Press Admin Setup > OK > Maintenance > OK. 3 Press Supplies Info. > OK. 4 Press OK to select the option you want. 3. Maintenance 68 2 ML-5015 Series/ ML-5017 Series 1 Press Setup from the Main screen. 2 Press System > Next > Maintenance > Supplies Information. 3 Press the option you want. 4 Press - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 69
alert 3. Maintenance 69 If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. 3 ML-451x Series/ ML-501x Series 1 Press (Menu) on the control panel. 2 Press - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 70
, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 71
Cleaning the machine 3. Maintenance 71 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 72
Cleaning the machine 7 Cleaning the pickup roller 3. Maintenance 72 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 73
screen, check the message on the display screen first to solve the error. If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced User's Guide. If you cannot find a solution in the User's Guide or the problem persists, call for service. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 74
Tips for avoiding paper jams 4. Troubleshooting 74 By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 33). • Do not overload the tray - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 75
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray 1 4. Troubleshooting 75 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 76
Clearing paper jams 2 In optional tray Click this link to open an animation about clearing a jam. 4. Troubleshooting 76 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 77
Clearing paper jams 3 In the multi-purpose tray 4. Troubleshooting 77 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 78
Clearing paper jams 4 Inside the machine The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting 78 • Do not touch the green surface of the imaging unit. • To prevent damage to the imaging unit, do not expose it to light for - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 79
Clearing paper jams 4. Troubleshooting 79 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 80
Clearing paper jams If you do not see the paper in this area, stop and go to next step: 2 4. Troubleshooting 80 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 81
Clearing paper jams 5 In the exit area 4. Troubleshooting 81 The fuser area is extremely hot. Take care when removing paper from the machine to avoid getting burned. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 82
Clearing paper jams 6 In the duplex unit area The fuser area is extremely hot. Take care when removing paper from the machine to avoid getting burned. 4. Troubleshooting 82 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 83
Clearing paper jams 4. Troubleshooting 83 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 84
Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting 84 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 85
Clearing paper jams 7 In the optional finisher (stacker & stapler) Paper jam in front of the finisher 4. Troubleshooting 85 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 86
Clearing paper jams Paper jam inside the finisher 4. Troubleshooting 86 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 87
Clearing paper jams Paper jam at the exit of the finisher 4. Troubleshooting 87 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 88
Clearing paper jams 8 In the optional multi-bin mailbox Paper jam in front of the multi-bin mailbox 4. Troubleshooting 88 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 89
Clearing paper jams Paper jam inside the multi-bin mailbox 4. Troubleshooting 89 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 90
Clearing paper jams Paper jam at the exit of the multi-bin mailbox 4. Troubleshooting 90 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 91
or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers's Samsung Printer Status or Smart Panel program window. • If the problem persists, call a service representative. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 92
status LED 4. Troubleshooting 92 LED Status problem is cleared, the machine resumes. For some models that does not support the display screen on the control panel, this feature is not applicable. Blinking • Small amount of toner is left in the cartridge. The estimated cartridge lifea of toner - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 93
Understanding display messages 4. Troubleshooting 93 Messages appear on the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' and their meaning, and correct the problem, if necessary. 9 Checking display messages • If a message - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 94
Understanding display messages 4. Troubleshooting 94 Message Meaning • Jam front of mailbox • Paper jam in front of mailbox. Remove Jam • Jam front of bin [number] • Jam in front of bin [ - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 95
or three times. If the problem persists, call for service. • Not Supply Toner • Did not supply enough toner. Reinstall Toner. The machine cannot supply toner. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. • Prepare IMG. unit • Prepare new - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 96
Understanding display messages 4. Troubleshooting 96 Message • Replace IMG. unit • Replace with printing. Samsung does not recommend using nongenuine Samsung imaging unit such as refilled or remanufactured. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 97
Understanding display messages 4. Troubleshooting 97 Message • Replace new IMG.unit • End of life. Replace with new imaging unit • Prepare new toner • Prepare new toner cartridge Meaning The indicated imaging unit has reached its estimated imaging unit life. The machine might stop printing. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 98
printer stops printing. Samsung does not recommend using nongenuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 99
Shake toner cartridge and then install. • Toner Not Compatible • Toner cartridge is not compatible. Check guide. Toner is not evenly distributed. Redistribute the toner (see "Redistributing toner" on page 59). The toner cartridge you have installed is not Install a Samsung-genuine toner cartridge - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 100
4. Troubleshooting 100 Message • Toner not installed • Toner cartridge is not installed. Install it. Meaning Suggested solutions The toner cartridge is not installed or the Reinstall the toner cartridge two or three times. If the CRUM (Consumer Replaceable Unit Monitor) problem persists - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 101
Understanding display messages 4. Troubleshooting 101 Tray-related messages Message Meaning Suggested solutions • conflicts with that is being used by necessary (see of other system. someone else. Advanced Guide). Check it. • 802.1x Network Error • 802.1x Network Error. Contact the Admin. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 102
Understanding display messages 4. Troubleshooting 102 Error-related messages Message Error: • #H1-1230 • #H1- problem persists, call for service. Toner is not evenly distributed. Imaging unit is not installed. Redistribute the toner and install toner cartridge again (see "Redistributing toner - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 103
• #H2-1761 • #H2-1800 • #H2-1A50 • #H2-1A52 • #H2-1A70 • #H2-1A80 Meaning Suggested solutions There is a problem in Turn off then on. If the the finisher. problem persists, call for service. Message Error: • #H2-4700 • #H2-4701 • #H2-4710 • #H2-4711 • #H2-4A50 Error: • #U1-2115 • #U1-2116 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 104
display messages 4. Troubleshooting 104 Unit-related cartridge is empty. Replace it. The staple cartridge is empty. Replace the staple cartridge (see "Replacing the stapler cartridge" on page 67). • Staple Low The staple cartridge Prepare a new staple • Staple cartridge is is low. cartridge - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 105
5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications 106 • Regulatory information 117 • Copyright 125 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 106
Specifications 1 General specifications 5. Appendix 106 The specification values listed below are subject to change without notice. See www.samsung.com/printer for possible changes in information. Dimension Weight Noise Levela Temperature Humidity Power ratingb Items Description Width x Length - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 107
Specifications Items Description Average operating mode • ML-451x Series: Less than 850 W • ML-501x Series: Less than 900 W Power consumption Ready mode • ML-451x Series: Less than 12 W • ML-501x Series: Less than 15 W Power save mode Less than 4.5 W Power off mode Less than 0.5 W a. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 108
Specifications 2 Print media specifications 5. Appendix 108 Type Size Plain paper Letter Legal US Folio A4 Oficio JIS B5 ISO B5 Executive Statement A5 A6 Dimensions 216 x 279 mm (8.5 x 11 inches) 216 x 356 mm (8.5 x 14 inches) 216 x 330 mm (8.5 x 13 inches) 210 x 297 mm (8.27 x 11.69 inches) - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 109
Specifications 5. Appendix 109 Type Size Dimensions Envelope Thick paper Envelope No. 9 98 x 225 mm (3.87 x 8.87 inches) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.38 x 9.02 inches) Envelope C6 114 x 162 mm - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 110
Specifications 5. Appendix 110 Type Size Dimensions Labelsd CardStock Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper section Bond Refer to the Plain paper section Refer to the Plain paper section Preprinted, - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 111
If media weight is over 105 g/m2 (28 lbs bond), load a paper into the multi-purpose tray one by one. b. The finisher does not support 60 g/m2 (16 lbs bond) paper. c. Maximum capacity may differ depending on media weight, thickness, and environmental conditions. d. The smoothness of the labels used - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 112
1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) Windows® 7 • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). • DVD-R/W Drive the software. • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 113
Specifications Operating system Mac OS X 10.5 Mac OS X 10.6 Requirements (Recommended) CPU RAM • Intel® processors 512 MB (1 GB) • 867 MHz or faster Power PC G4/ G5 • Intel® processors 1 GB (2 GB) Linux Items Operating system CPU RAM Free HDD space Requirements RedHat® Enterprise Linux WS - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 114
7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface • Ethernet 10/100/1000 Base-TX Specifications - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 115
Specifications Items Specifications • Windows 2000/Server 2003/Server 2008/XP/Vista/7/Server 2008 R2 • Various Linux OS Network operating system • Mac OS X 10.3 ~ 10.6 • Unix Network protocols • TCP/IPv4 • DHCP, BOOTP • DNS, WINS, Bonjour, SLP, UPnP • Standard TCP/IP Printing (RAW), LPR, IPP, - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 116
never any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition. 6 Warning Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible, can damage - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 117
Regulatory information 7 Ozone safety 9 Recycling 5. Appendix 118 This product's ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. Recycle or dispose of the packaging material for this product in an environmentally - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 118
. To find the nearest recycling location, go to our website:www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 12 Correct disposal countries with separate battery return systems.) This marking on the battery, manual or packaging indicates that the batteries in this product should not be - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 119
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 120
Regulatory information 14 Taiwan only 17 Turkey only 5. Appendix 121 15 Russia only 16 Germany only 18 Replacing the fitted plug (for UK only) Important The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 121
that this [ML451x Series/ ML-501x Series] is in compliance with the essential requirements and other relevant provisions of Low Voltage Directive (2006/95/EC), EMC Directive (2004/ 108/EC) The declaration of conformity may be consulted at www.samsung.com/printer, go to Support > Download center and - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 122
. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. The product has been tested against TBR21. To assist in the use and - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 123
Regulatory information 20 China only 5. Appendix 124 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 124
is not responsible for any direct or indirect damages, arising from or related to use of this user's guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd. • Microsoft, Windows, Windows Vista, Windows 7, and Windows Server 2008 R2 are either registered trademarks or - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 125
feature 51 front view G general icons 70 I 70 72 imaging unit 70 replacing the imaging unit 19 installing 30 mass storage device 9 stapler cartridge J jam clearing paper 42 tips for avoiding paper jams L 19 loading 47 paper in multi-purpose tray 93 paper in the tray1 special - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 126
ordering power button print media card stock envelope labels output support preprinted paper setting the paper size setting the paper type 47 108 ordering 42 replacing imaging unit 42 replacing toner cartridge 42 38 T 39 toner cartridge 55 W 63 61 Windows driver installation for USB - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 127
User's Guide Advanced ML-451x Series ML-501x Series imagine the possibilities This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on model or country. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 128
Direct Printing Utility (Windows only) 86 Using memory/mass storage device features 87 Macintosh printing 89 Linux printing 92 Unix printing 5. Maintenance 95 Storing the toner cartridge (or imaging unit) 97 Tips for moving & storing your machine 98 Useful management tools - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 129
Contents 3 6. Troubleshooting 110 Paper feeding problems 111 Power and cable connecting problems 112 Printing problems 116 Printing quality problems 124 Operating system problems Contact SAMSUNG worldwide Glossary - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 130
1. Software installation This chapter provides instructions for installing essential and helpful software for use in an • Reinstallation for Linux 10 • If you are a Windows OS user, refer to the Basic Guide for installing the machine's driver. • Only use a USB cable no longer then 3 meter (118 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 131
Installation for Macintosh 1. Software installation 5 1 Make sure that the machine is connected to your computer and powered on. 11 Select Typical installation for a local printer and then click OK. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 132
Printer Model and your machine name in Model Name. • For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model. • For Mac OS X 10.5-10.6, if Auto Select does not work properly, select Select a driver to - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 133
Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 134
log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator. 3 From the Samsung website, download the Unified Linux Driver package to your computer. 4 Right-click the Unified Linux Driver package and extract the package. 5 Double click - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 135
log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator. 3 From the Samsung website, download the Printer Settings Utility package to your computer. 4 Right-click the Printer Settings Utility package and extract the package. 5 Double - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 136
system administrator. 3 Click the icon at the bottom of the desktop. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung/mfp/uninstall/ [root@localhost uninstall]#./uninstall.sh 4 Click Uninstall. 5 Click Next. 6 Click Finish. 1. Software installation 10 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 137
gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 12 • Wired network setup 13 • Installing driver over the network 17 • IPv6 configuration 29 • Wireless network setup 32 Supported optional devices and features may - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 138
to do the following tasks (see "Using SyncThru™ Web Service" on page 31): • Check the supplies information and status. • Customize machine settings. • Set the email notification option. When you set this option, the machine status (toner cartridge shortage or machine error) will be sent to a certain - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 139
port on your machine. • For models that do not have the display screen on the control panel, use the SyncThru™ Web Service or SetIP program. - See "Using SyncThru™ Web Service" on page 98. - See "Setting IP address" on page 13. • For models that have the display screen on the control panel - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 140
CD-ROM by doubleclick Application > SetIP > Setup.exe. 2 Follow the instructions in the installation window. 3 Connect your machine to the network with Turn on the machine. 5 From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. 6 Click the icon (third from left) in - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 141
) Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. The following instructions may vary from your model or operating systems. 1 Open /opt/Samsung/mfp/share/utils/. 2 Double-click the SetIPApplet.html file. 3 Click to open the TCP/IP configuration - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 142
Wired network setup 4 Enter the machine's new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. Find the machine's MAC address from the Network Configuration Report (see "Printing a network - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 143
you to select the machine's connection and choose individual components to install. Follow the instructions on the window. 4 Read License Agreement, and select I accept the terms of from the third party's program beside the operating system. Refer to the manual provided by individual programs. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 144
path: To find a shared machine (UNC Path), enter the shared name manually or find a shared printer by clicking the Browse button. Then click Next. one machine, the confirmation window appears. 6 Follow the instructions in the installation window. Silent installation Mode Silent installation mode - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 145
Installing driver over the network 2. Using a network-connected machine 19 Command- line Definition Description /s or Starts silent installation. Installs machine drivers /S without prompting any UIs or user intervention. /p"" or /P"" Specifies printer port. Network - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 146
Installing driver over the network 2. Using a network-connected machine 20 Command- line Definition Description /i"" or /I"" Specifies customized Customized script file install script file for can be assigned for custom operation. customized silent - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 147
system. Command- line Definition Description /v"" or /V"" Shares installed It will install all machine and add other supported Windows OS available platform platform's machine drivers for Point & Print. drivers to system and share it with specified - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 148
Installing driver over the network 2. Using a network-connected machine 22 Code 0X0012 0X0804 0X0404 0x040c 0X0007 0X0010 0X000a 0X0013 0X001D 0X0006 0X000b 0X0014 0X0019 0X0005 0X000e 0X0008 0X0816 0X0416 Language Korean Simplified Chinese Traditional Chinese French German Italian Spanish Dutch - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 149
Installing driver over the network 2. Using a network-connected machine 23 7 Macintosh 1 Make sure that the machine is connected to your network and powered on. Also, your machine's IP address should have been set (see "Setting IP address" on page 13). 2 Insert the supplied software CD into - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 150
For Mac OS X 10.3, if Auto Select does not work properly, select Samsung in Printer Model and your machine name in Model Name. • For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model. • For Mac OS X 10 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 151
is connected to your network and powered on. Also, your machine's IP address should have been set. 2 Download the Unified Linux Driver package from the Samsung website. 3 Extract the UnifiedLinuxDriver.tar.gz file and open the new directory. 4 Double-click the Linux folder > install.sh icon. 5 The - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 152
your machine supports the UNIX operating system before installing the UNIX printer driver (see basic guide) To use the UNIX printer driver, you have to install the UNIX printer driver package first, then setup the printer. You can download the UNIX printer driver package from the Samsung website - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 153
Installing driver over the network 2. Using a network-connected machine 27 8 Run 'installprinter' from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window referring to the following procedures. To re-install it, use the command ". /install" to - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 154
Installing driver over the network 7 Queue type shows the connection as lpd or jetdirect in the corresponding list box. Additionally, usb type is available on Sun Solaris OS. 8 Select Copies to set the number of copies. 9 Check the Collate option to receive copies already sorted. 10 Check the - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 155
IPv6 configuration 2. Using a network-connected machine 29 IPv6 is supported properly only in Windows Vista or higher. 11 Using IPv6 10 Activating IPv6 1 Press the ( Click Add a network, wireless or Bluetooth printer in the Add Printer windows. 7 Follow the instructions in the window. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 156
value you want. d Press the home icon ( ) to return to the Standby mode. Manual address configuration 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 When the SyncThru™ Web Service window opens, move the mouse cursor over the Settings of the top menu bar - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 157
the Apply button. 13 Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see "Printing - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 158
Wireless network setup 2. Using a network-connected machine 32 Make sure your machine supports a wireless network. Wireless network may not be available depending on the model. 14 Getting started Understanding your network type Typically, you can only have one - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 159
supported (see "Setup using Windows" on page 38 or "Setup using Macintosh" on page 45). You can also install a wireless network in Samsung on the access point (or wireless router) you are using. Refer to the user's guide of the access point (or wireless router) you are using. Items to prepare • - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 160
Wireless network setup 2. Using a network-connected machine 34 The Personal Identification Number (PIN) method helps you connect your machine to a wireless network by entering the supplied PIN information on a Wi-Fi Protected Setup™ (WPS)enabled access point (or wireless router). To change the WPS - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 161
Wireless network setup 2. Using a network-connected machine 35 4 The eight-digit PIN appears on the display. You need to enter the eight-digit PIN within two minutesin order to link the computer which is connected to the access point (or wireless router). The messages are displayed on the display - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 162
Wireless network setup 2. Using a network-connected machine 36 ► Connecting in PIN mode 1 The network configuration report, including PIN, must be printed. In ready mode, press and hold the (Cancel or Stop/Clear) button on the control panel for about 5 seconds. You can find your machine's PIN - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 163
automatically disconnected. 17 Using the WLAN Some models may not support this feature. Before starting, you will need to know the network name users can give their own SSID or edit SSID, choose the security manually and apply the settings. • For models that have the touch screen ™ Web Service. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 164
the printer driver once, you can access the Wireless Setting program without CD. From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Wireless Setting Program. 3 Insert the supplied software CD into your CD-ROM drive. 4 Select the Wireless Setting - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 165
cable is properly connected between the computer and machine, and follow the instructions on the window. 7 After searching, the window shows the wireless to choose, or if you want to set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network Name: Enter the SSID - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 166
Wireless network setup 2. Using a network-connected machine 40 The wireless network security window appears when the access point has security settings. The wireless network security window appears. The window may differ according to its security mode: WEP, or WPA. • WEP Select Open System or - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 167
out correctly, click Yes. If not, click No to reprint it. 16 To register as a user of the machine in order to receive information from Samsung, click On-line Registration. 17 Click Finish. Ad hoc via USB cable If you do not have an access point (AP), you may still connect - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 168
cable is connected properly between the computer and machine, and follow the instruction in the window. 7 After searching the wireless networks, a list of networks your machine has searched appears. If you want to use the Samsung default ad hoc setting, select the last wireless network on the list, - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 169
Wireless network setup 2. Using a network-connected machine 43 • Channel: Select the channel. (Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 170
Wireless network setup 2. Using a network-connected machine 44 Before entering the IP address for the machine, you must know the computer's network configuration information. If the computer's network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 171
correctly, click Yes. If not, click No to reprint it. 16 To register as a user of the machine in order to receive information from Samsung, click On-line Registration. 17 Click Finish. 19 Setup using Macintosh Items to prepare • Access point • Network-connected computer • Software CD that was - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 172
cable is connected between the computer and machine properly, and follow the instructions in the window. 15 After searching, the window shows the wireless are using and click Next. When you set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network Name: Enter the - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 173
Wireless network setup 2. Using a network-connected machine 47 The wireless network security window appears when the access point has security setting. The wireless network security window appears. The window may differ according to its security mode: WEP or WPA. • WEP Select Open System or Shared - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 174
to the network configuration. 18 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. 19 Follow the instructions on the screen to complete the installation. After the installation is finished, click Quit or Restart. Ad hoc via USB cable If you - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 175
is connected between the computer and machine properly, and follow the instructions in the window. 14 After searching the wireless networks, a list networks your machine has searched appears. If you want to use the Samsung default ad hoc setting, select the last wireless network on the list, - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 176
Wireless network setup The wireless network security window appears when the ad hoc network has security setting. The wireless network security window appears. Select Open System or Shared Key for the authentication and click Next. • WEP (Wired Equivalent Privacy) is a security protocol preventing - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 177
the network configuration. 17 When the wireless network setting is completed, disconnect the USB cable between the computer and machine. 18 Follow the instructions on the screen to complete the installation. After the installation is finished, click Quit or Restart. 20 Using a network cable Your - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 178
. IP setting using SetIP Program (Windows) This program is used to manually set the network IP address of your machine using its MAC address to network. To configure wireless parameters, you can use SyncThru™ Web Service. Printing a network configuration report You can identify the network settings - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 179
if you want to set the wireless network directly, select Custom. 7 Select the one Network Name(SSID) in the list. • SSID: SSID (Service Set Identifier) is a name that identifies a wireless network, access points, and wireless devices attempting to connect to a specific wireless network must use the - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 180
address in the browser window. For example, 5 When the SyncThru™ Web Service window opens, click Network Settings. 6 Click Wireless > Custom. You can also turn the Wi-Fi network on/off. 22 Troubleshooting Problems during setup or driver installation ► Printers Not Found • Your machine may not - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 181
Wireless network setup 2. Using a network-connected machine 55 • The machine does not support a wireless network. Check the machine's user's guide included on the software CD supplied with your machine and prepare a wireless network machine. ► Connecting Failure - Not Found SSID • The machine is - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 182
If problems occur while using the machine on a network, check the following: For information on the access point (or wireless router), refer to its own user's guide. • or wireless router). • This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless communication types (e.g., Bluetooth) - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 183
cannot use Infrastructure mode and Ad hoc mode at the same time for Samsung wireless network machines. • The machine is within the range of the wireless point (or wireless router) are not separated by poles, walls, or support columns containing metal or concrete. • The machine is located away from - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 184
3. Useful setting menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Information 59 • Layout 60 • Paper 61 • Graphic 62 • System setup 63 • Emulation 66 • Network 67 • Admin setup 68 • Eco 69 • Job - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 185
. Prints list of completed jobs. Item Description This is used only available when Job Accounting is enabled from the SyncThru™ Accounting Report Web Admin Service. You can print a report of printout counts for each user. Font List Prints the font lists. Job Reports Prints the job reports. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 186
Layout 3. Useful setting menus 60 Item Description Orientation Selects the direction in which information is printed on a page. • Simplex: Sets the margin for one-sided printing. • Duplex: Sets the margin for double-sided printing. Common Margin • Binding: When printing on both sides of the - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 187
Paper Item Description Copies Selects the number of copies. MP Tray / [Tray] • Paper Size: Selects the default paper size. • Paper Type: Selects the paper type currently loaded in the tray. Paper Source Sets the default paper tray to use. When you select any other value except Auto from - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 188
text darker than on a normal document. Lightens or darkens the print on the page. The Normal setting usually produces the best result. Use the Light toner density setting to save toner. 3. Useful setting menus 62 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 189
System setup 3. Useful setting menus 63 Item Date & Time Clock Mode Form Menu Select Form Spooling Language Default Paper Size Description Sets the date and time. Selects the format for displaying time between 12 hr and 24 hr. • Off: Prints in normal mode. • Single Form: Prints all page using the - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 190
. (Supplies Information): Allows you to check how many pages are printed and how much toner is left in the cartridge. • TonerLow Alert: If toner in the cartridge has run out, a message informing the user to change the toner cartridge appears. You can set the option for this message to appear or not - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 191
USB memory stick to the machine. Activating this mode extends the life of your toner cartridge and reduces your cost per page beyond what one would experience in the normal mode template set from the SyncThru™ Web Service. Restores the machine's factory default settings. 3. Useful setting menus 65 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 192
Emulation Item Description Emulation Type The machine language defines how the computer communicates with the machine. Setup Sets the detailed settings for the selected emulation type. 3. Useful setting menus 66 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 193
If you are not sure, leave as is, or consult the network administrator. Option Http Activate Description You can sets whether to use SyncThru™ Web Service or not. TCP/IP (IPv6) Ethernet Speed 802.1x Wireless Clear Setting Network Configuration Net. Activate Selects this option to use the network - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 194
much toner is left in the cartridge. • TonerLow Alert: If toner in the cartridge has run out, a message informing the user to change the toner cartridge appears. mass storage device. • Density Calibration: You can manually calibrate the toner density of machine for the best possible print quality. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 195
Eco Item Eco-On Settings Preview Simulator Description You can change on/off option. View current eco-related settings and change default settings. View estimated summary if you use current eco settings. 3. Useful setting menus 69 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 196
Job Status Item Description Current Job Shows the list of jobs in progress and pending. Secure Job Shows the job list of secure. Stored Job Shows the job list of stored. Completed Job Shows the list of completed jobs. 3. Useful setting menus 70 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 197
4. Special features This chapter explains special printing features. • Altitude adjustment 72 • Changing the font setting 73 • Changing the default print settings 74 • Setting your machine as a default machine 75 • Using advanced print features 76 • Using Direct Printing Utility (Windows - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 198
by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. network, you can set the altitude via SyncThru™ Web Service. • You can also set the altitude in System Setup (or System) option on the machine's - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 199
Macintosh and Linux only)" on page 104. • If your machine is connected to the network, you can set the font setting via SyncThru™ Web Service. • You can also change the font setting in Emulation option on the machine's display. • The following information shows the proper font list for corresponding - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 200
Changing the default print settings 4. Special features 74 1 Click the Windows Start menu. 2 For Windows Server 2000, select Settings > Printers. • For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 201
Setting your machine as a default machine 1 Click the Windows Start menu. 2 For Windows Server 2000, select Settings > Printers. • For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7, select - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 202
Using advanced print features 4. Special features 76 XPS printer driver: used to print XPS file format. • The XPS printer driver can be installed only on Windows Vista OS or higher. • You can install the XPS printer driver when you insert the software CD into your CD-ROM drive. When the - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 203
Using advanced print features 4. Special features 77 2 Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application's Print window - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 204
with Letter, Legal, A4, US Folio or Oficio sized paper • If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of the document first. After that, a message appears on your computer. • Skip Blank Pages feature does not work - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 205
Using advanced print features 4. Special features 79 Item Description • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. This option is available only when you use the PCL/XPS printer driver. • None: - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 206
Using advanced print features 4. Special features 80 Item Watermark (Creating a watermark) Watermark (Editing a watermark) Watermark (Deleting a watermark) Description a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 207
Using advanced print features 4. Special features 81 Item Overlay Description This option is available only when you use the PCL printer driver. An overlay is text and/or images stored in the computer hard disk as a special file format that can be printed on any document. Overlays are often used - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 208
Using advanced print features 4. Special features 82 Item Description Overlay (Using a page overlay) a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 209
you have installed the optional mass storage device or set the Ram Disk. To set the Ram Disk, you must enable it from SyncThru™ Web Service> Settings > Machine Settings > Ram Disk. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 210
depends on how the PDF file was created. • The Direct Printing Utility program supports PDF version 1.7 and below. For higher versions, you must open the file to . 1 From the Start menu select Programs or All Programs > Samsung Printers > Direct Printing Utility > Direct Printing Utility. The Direct - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 211
Using Direct Printing Utility (Windows only) 5 Using the right-click menu 1 Right-click on the PDF file to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file is added. 2 Select the machine to use. 3 Customize the machine settings. 4 Click Print. The - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 212
Using memory/mass storage device features 4. Special features 86 Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. 6 From the printer driver After installing the optional memory, you can use advanced printing features, such as - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 213
Macintosh printing 4. Special features 87 Some features may not be available depending on models or options. It means that the features are not supported. 8 Printing a document When you print with a Macintosh, you need to check the printer driver settings in each application you use. Follow the - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 214
Printing on both sides of the paper Some features may not be available depending on models or options. It means that the features are not supported. Before printing in the duplex mode, decide on which edge you will be binding your finished document. The binding options are, as follows: • Long-Edge - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 215
depending on models or options. It means that the features are not supported. 13 Printing from applications There are a lot of Linux applications that end banners, and changes the number of pages per sheet. Automatic/manual duplex printing may not be available depending on models. You can - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 216
Linux printing 4. Special features 90 7 The Printing window appears, allowing you to monitor the status of your print job. To abort the current job, click Cancel. 14 Printing files 15 Configuring Printer Properties Using the Printer Properties window provided by the Printers configuration, you - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 217
Linux printing • Jobs: Shows the list of print jobs. Click Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list. • Classes: Shows the class that your machine is in. Click Add to Class to add your machine to a specific class or click - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 218
Unix printing 4. Special features 92 Some features may not be available depending on models or options. It means that the features are not supported. To take advantage of the printer features provided by your printer driver, press Properties (see "Changing printer settings" on page 87). 16 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 219
93 • Orientation: Select the direction in which information is printed on a page. • Duplex: Print on both sides of paper to save paper. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 220
This chapter introduces management tools provided to help you make full use of your machine. It also provides information for maintaining the toner cartridge. • Storing the toner cartridge (or imaging unit) 95 • Tips for moving & storing your machine 97 • Useful management tools 98 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 221
vibrations or shock. • Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage. 2 Toner cartridge (or imaging unit) usage Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridge (or imaging unit) in - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 222
to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges. 3 Estimated cartridge life Estimated cartridge life the life of the toner cartridge (or imaging unit yield) depends on the amount of toner that print jobs require. The actual print yield may vary - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 223
& storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure to use at least two people and holding - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 224
> Samsung AnyWeb Print > Download the latest version to link to the website where the tool is available for download. 5 Using SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. • SyncThru™ Web Service explanation in this user's guide may - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 225
99 SyncThru™ Web Service overview Some tabs Supplies: Shows how many pages are printed and amount of toner left in the cartridge. • Usage Counters: Shows the usage count by print information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 226
by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's e-mail automatically. This option may be used more frequently by a machine - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 227
.xxx.xxx) in the address field and press the Enter key or click Go. Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager. 2 Your machine's embedded website opens. 3 From the Security tab, select System Security > System Administrator 4 Enter the name of the - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 228
Port name), and machine status. 2 User's Guide button: This button opens Troubleshooting Guide when an error occurs. You can directly open on the Order button from the supply ordering window. You can order replacement toner cartridge(s) from online. Click the Help ( ) button from the upper-right - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 229
of device and toner related alerts. • The Samsung Printer Status window and its contents shown in this user's guide may differ Samsung Printer Status. Samsung Printer Status is installed automatically when you install the machine software. You can also launch Samsung Printer Status manually - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 230
toner cartridge(s) 3 from online. 4 Troubleshooting You can directly open the troubleshooting section in the user's guide Samsung website (see "Installing the Smart Panel" on page 8). You can view the level of toner remaining in each toner cartridge. The machine and the number of toner cartridge - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 231
feature. You can order replacement toner cartridge(s) from online. User's Guide You can view the online User's Guide. This button opens the 3 Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user's guide. Printer Setting You can configure - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 232
2 Port Configuration 1 Double-click the Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. 2 Click each button on the left to switch to the corresponding configuration window. To use the - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 233
Useful management tools 5. Maintenance 107 ► Printers tab View the current system's printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. • Set as Default: Sets the current selected machine as a default machine. • Stop/Start: - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 234
Useful management tools 5. Maintenance 108 1 Shows all of the machine classes. 2 Shows the status of the class and the number of machines in the class. • Refresh: Renews the classes list. • Add Class: Allows you to add a new machine class. • Remove Class: Removes the selected machine class. 1 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 235
6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 110 • Power and cable connecting problems 111 • Printing problems 112 • Printing quality problems 116 • Operating system problems 124 - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 236
Paper feeding problems 6. Troubleshooting 110 Condition Suggested solutions tray. If you are printing on special materials, use the multi-purpose tray (or manual feeder). • An incorrect type of paper is being used. Use only paper that the paper guides are against both sides of the envelopes. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 237
Power and cable connecting problems 6. Troubleshooting 111 Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first. If the machine has a or the connection - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 238
Printing problems 6. Troubleshooting 112 Condition Possible cause Suggested solutions The paper is loaded. Load paper. • The toner cartridge is not installed. Install the toner cartridge. If a system error occurs, contact your service representative. The connection cable between the computer - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 239
Printing problems 6. Troubleshooting 113 Condition Possible cause Suggested solutions The machine does message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size is so big that the hard Get more hard disk space and print - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 240
Printing problems 6. Troubleshooting 114 Condition toner, if necessary. are blank. toner. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the Contact a service - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 241
Printing problems 6. Troubleshooting 115 Condition Possible cause Suggested solutions The machine does not be reduced. Before printing, the Using damp paper can cause vapor during This is not a problem. Just keep printing, and/or replace with fresh paper. machine emits vapor printing. near the - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 242
smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine. • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the problem, contact a service representative. The top half of the - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 243
Printing quality problems 6. Troubleshooting 117 Condition Toner specks A aB bC c A aB bC c A aB bC c A aB bC type to Thick or Thicker (see Basic Guide for paper weights for each sheet). If these steps do not correct the problem, contact a service representative. If white spots appear on the page - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 244
Printing quality problems 6. Troubleshooting 118 Condition Vertical lines Black background Toner smear Suggested Solutions If black vertical streaks appear on the page: • The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the toner cartridge and - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 245
defects occur on the back of the page, the problem will likely correct itself after a few more pages. • The fusing assembly may be damaged. Contact a service representative. Background scatter A Background scatter results from bits of toner randomly distributed on the printed page. • The paper may - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 246
Printing quality problems 6. Troubleshooting 120 Condition Misformed characters Suggested Solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. • Ensure that the paper is loaded - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 247
Printing quality problems 6. Troubleshooting 121 Condition Wrinkles or and/or replace with fresh paper. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine. Solid color or black pages A • The imaging may require repairing. Contact a service representative. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 248
quality problems 6. Troubleshooting 122 Condition Loose toner Suggested Solutions • Clean the inside of the machine. • Check the paper type and quality. • Remove the imaging unit and then, install a new one. If the problem persists, the machine may require repair. Contact a service representative - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 249
Printing quality problems 6. Troubleshooting 123 Condition Curl Suggested Solutions If the tab, and set type to Thin. • An unknown image repetitively appears on a few sheets • Loose toner • Light print or contamination occurs Your machine is probably being used at an altitude of 1,000 m (3, - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 250
Operating system problems 1 Common Windows problems 6. Troubleshooting 124 Condition "File in Use" message appears during installation. "General Protection Fault", " . Refer to the Microsoft Windows OS User's Guide that came with your computer for further information on Windows error messages. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 251
Operating system problems 2 Common Macintosh problems 6. Troubleshooting 125 Condition The machine does not print PDF files correctly. Some parts matches the one in Acrobat Reader. Refer to the Macintosh User's Guide that came with your computer for further information on Macintosh error messages. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 252
Operating system problems 3 Common Linux problems 6. Troubleshooting 126 Condition Suggested solutions The machine does not print whole pages, and output is printed on half the page. It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64- - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 253
system problems 6. Troubleshooting 127 Refer to the Linux User's Guide that came with your computer for further information on Linux error messages. 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 254
.com CHINA 400-810-5858 www.samsung.com COLOMBIA 01-8000112112 www.samsung.com COSTA RICA 0-800-507-7267 www.samsung.com CROATIA 062 SAMSUNG (062 726 7864) www.samsung.com CZECH REPUBLIC 800-SAMSUNG (800726786) www.samsung.com Samsung Zrt., česká organizační složka, Oasis Florenc - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 255
021-5699-7777 IRAN 021-8255 ITALY 800-SAMSUNG (726-7864) JAMAICA 1-800-234-7267 samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 256
MOLDOVA 00-800-500-55-500 MONTENEGRO 020 405 888 MOROCCO 080 100 2255 www.samsung.com NIGERIA 080-SAMSUNG(726-7864) www.samsung.com NETHERLANDS 0900-SAMSUNG (09007267864) (€ 0,10/min) www.samsung.com 0800 SAMSUNG (0800 726 www.samsung.com NEW ZEALAND 786) NICARAGUA 00-1800-5077267 www - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 257
SLOVAKIA 0800-SAMSUNG (726-7864) www.samsung.com SOUTH AFRICA 0860 SAMSUNG (726-7864) www.samsung.com SPAIN 902-1-SAMSUNG(902 172 www.samsung.com 678) SWEDEN 0771 726 7864 (SAMSUNG) www.samsung.com SWITZERLAND 0848-SAMSUNG (7267864, CHF 0.08/min) www.samsung.com /ch www.samsung.com /ch_fr - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 258
the terminologies commonly used with printing as well as mentioned in this user's guide. ADF An Automatic Document Feeder (ADF) is a scanning unit that hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 259
loading any advanced operating system. It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that an A4 sided on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage. CSV CCD Charge Coupled Device ( - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 260
on a home network to share information with each other across the network. Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. Duplex DNS The Domain Name Server (DNS - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 261
party device such as a coin operated device or a card reader. Those devices allow the pay-for-print service on your machine. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet). - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 262
consists of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm . Sometimes the term refers only to the most visible service, the internal website. - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 263
the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more capable - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 264
photographs on the World Wide Web. LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. LSU is a laser scanning unit that forms electric potential images on the OPC drum by focusing a laser beam - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 265
to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as should be replaced appropriately since it gets worn from contact with the cartridge development brush, cleaning mechanism, and paper. Originals The first example - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 266
Glossary 140 OSI PDF Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self- - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 267
with the device driver using standard input/output system calls, which simplifies many tasks. Protocol Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables centralized management of authentication data such as usernames and - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 268
Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run. TCR SSID Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same SSID in order to - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 269
Glossary 143 Toner Cartridge URL A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be fused by by a combination of heat/pressure from the - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 270
point to another. The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer. WIA XPS Windows Imaging Architecture (WIA) is an imaging architecture - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 271
17 using SetIP 15 general setup 67 introducing network programs 12 M IPv6 configuration 29 58 machine information 73 Macintosh common Macintosh problems 59 SetIP program N-up printing 125 Macintosh 13, 15, 52 87 driver installation for network connected 23 O 63 driver installation - Samsung ML-5017ND | User Manual (user Manual) (ver.1.01) (English) - Page 272
troubleshooting problems 116 S service contact numbers SetIP program special print features supplies estimated toner cartridge life machine information SyncThru Web Service general information 128 13, 52 71 96 59 98 T toner cartridge estimated life 96 handling instructions 95 non-Samsung
ML-451x Series
ML-501x Series
User’s Guide
Basic
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This guide provides information concerning installation, basic operation and troubleshooting on
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