Samsung NP270E4E User Manual Windows 8 Ver.1.4 (English)
Samsung NP270E4E Manual
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- Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 1
User Guide - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 2
78 BIOS Setup 80 Setting a Boot Password 83 Changing the Boot Priority 84 Upgrading Memory 86 Battery Chapter 5. Troubleshooting 91 Recovering/Backing up the Computer (Optional) 98 Reinstalling Windows (Optional) 101 Q&A Chapter 6. Appendix 107 Important Safety Information 109 Replacement Parts - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 3
Chapter 1. Getting Started Before You Start 3 Safety Precautions 6 Proper Posture During Computer Use 20 Overview 23 Turning the Computer On and Off 28 - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 4
the actual appearance of the product. •• This guide decribes procedures for using both the mouse and the touchpad. •• This manual has been written for the Windows 8 operating system. The descriptions and figures may launch Quick Starter to do the same. •• You can install Quick Starter from SW Update. - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 5
instructions Samsung Electronics Co., Ltd. Samsung Electronics Co., Ltd. owns the copyright of this manual. No part of this manual supported by the product's original factory OS, you will not receive any technical support, product exchange or refund. And a fee will be charged when requesting a service - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 6
may be even smaller because some programs such as Recovery may reside in a hidden area of the HDD. About Memory Capacity Representation The memory capacity reported in Windows is less than the actual capacity of memory. This is because BIOS or a video adapter uses a portion of memory or claims - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 7
instructions carefully. Since this is commonly applied to Samsung computers, some pictures may differ from actual products. Warning Failure to follow instructions the product within the operating conditions specified in the Manufacturers User Guide. Keep the plastic bags out of the reach of children. - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 8
Safety Precautions Warning Failure to follow instructions marked with this symbol may cause cord or power outlet makes a G noise, disconnect the power cord from the wall outlet and contact a service center. There is a danger of electric shock or fire hazard. Do not use a damaged or loose main - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 9
Safety Precautions Warning Failure to follow instructions marked with this symbol may cause personal computer, disconnect the power cord and contact the service center. If the notebook computer has an external type (removable) battery, separate the battery also. Damage to the device within the - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 10
of electric shock or choking. Use an authorized battery and AC adapter only. Please use an authorized battery and adapter approved by Samsung Electronics. Unauthorized batteries and adapters may not meet the proper safety requirements and may cause problems or malfunctions and result in an explosion - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 11
funny smell coming from the product (or battery), remove the the product (or battery) the computer and contact a service center. There is a danger of an explosion or fire. To use the computer safely, replace a dead battery with a new, authorized battery. Chapter 1 Getting Started 10 Usage Related - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 12
Safety Precautions Warning Failure to follow instructions marked with this symbol may cause assistance from the service center or an authorized engineer for the upgrade. Be sure to upgrade only the parts specified in the user manual according to the procedures described in the user manual. Do not - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 13
cables. If the notebook computer has an external type (removable) battery, separate the battery, too. Failure to do so may cause electric shock. Chapter 1 Getting Started 12 Security and Movement Related Follow the instructions for the relevant location (e.g., airplane, hospital, etc.) when using - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 14
contact with metal objects such as car keys or clips when keeping or carrying a battery. Contact with a metal may cause excessive current and a high temperature and may damage the battery or cause a fire. Charge the battery according to the instructions in the manual. Failure to do so may cause an - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 15
Make sure to have the product tested by a safety service engineer after repairing the product. Authorized Samsung Repair Centers will carry out safety checks after a repair computer parts, follow the instructions on the manual supplied with the parts. Failure to do so may cause damage to the product - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 16
instructions marked with this symbol may cause slight injury or damage to the product. If the computer emits smoke, or there is a burning smell, disconnect the power plug from the wall outlet and contact a service center immediately. If your notebook is an external & removable battery cause problems - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 17
to follow instructions marked a service fee will be charged and there is a danger of an accident. Be sure to use an authorized Samsung Electronics service center. , discharge the battery and separate the battery from the computer (for external & removable battery type). The battery will be preserved - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 18
Chapter 1 Getting Started 17 Caution Failure to follow instructions marked with this symbol may cause slight injury or or assembling the computer. •• The data may be lost when the computer is turned off or reset by a power failure while the hard disk drive is operating. •• The data may be lost and - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 19
Safety Precautions Using the Power Supply in an Airplane Since the power outlet type differs depending on the type of airplane, connect the power appropriately. Since the representative figures of the power plug and the auto adapter are used, they may differ from the actual parts. Chapter 1 Getting - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 20
Safety Precautions When Using the Auto Adapter When a cigar socket is provided, you have to use the auto adapter (optional). Insert the cigar plug of the auto adapter into the cigar socket and connect the DC plug of the auto adapter to the power input port of the computer. Auto Adapter DC Plug - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 21
operations may increase and serious physical harm may be caused. •• The instructions in this manual have been prepared so that they can be applied within the coverage a right angle when you place your hand over the keyboard while sitting down on a chair. Adjust the height of the chair so that - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 22
to that of the monitor. •• Keep the line from your elbow to your hand straight. •• Do not place your palm over the keyboard while typing. •• Do not hold the mouse with excessive force. •• Do not press the keyboard, touchpad or mouse with excessive force. •• It is recommended to connect an external - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 23
hearing impairment. •• The default setting can be changed through software and driver updates without your intervention. Please check the equalizer default setting before first humidity range specified in the User Guide. To prevent possible hearing damage, do not listen at high volume levels - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 24
pictures used for the cover and the main body in the User Manual are those of the representative model of each series. Therefore the Power Button Turns the computer on and off. 7 Keyboard A device to enter data by pressing the keys. 8 Touchpad/ Touchpad Buttons The touchpad and touchpad - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 25
. 2 Caps Lock This turns on when the Caps Lock key is pressed allowing capital letters to be typed without holding the Shift button down. On: Upper-case alphabetic input Off: Lower-case alphabetic input This shows the power source and the battery charge status. 3 Charge Status Green: When the - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 26
Slot Plays CD or DVD titles. A CD Drive is optional. The installed drive may differ depending on the model specifications. You can connect USB devices to the USB port such as a keyboard/mouse, digital camera, etc. You can secure the computer by connecting a lock and cable to the Security Slot. - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 27
connect USB devices to the USB port such as a keyboard/mouse, digital camera, etc. You can distinguish the type of port by color (blue for USB 3.0 and black for USB 2.0). 7 Ear-set / headset Jack This is the jack for connecting an ear-set or headset. 8 Multi Card Slot A card slot supports multi - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 28
Overview Bottom View 3 Chapter 1 Getting Started 27 1 1 Battery This is a Lithium-Ion rechargeable battery that supplies power to the computer. 2 2 Battery Latches The latch used to remove or install the battery. 3 Memory Compartment Cover/Hard Disk Drive Compartment Cover The main memory - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 29
according to the instructions on the screen to use the computer. Adjusting the screen brightness When the computer runs on battery power, the LCD brightness is automatically set to low. Press the + key combination to increaásᔪe the screen brightness. Ŗᮁ 1 The Charms menu appears when you - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 30
to the procedures for the purchased operating system. •• Save all your data before clicking on Shut down. áᔪ Chapter 1 Getting Started 29 Ŗᮁ ᯲ 1 The Charms menu appears when you place your mouse pointer at the edge of the top or bottom right of the screen. ᰆ⊹ 2 Click Settings > Power > Shut - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 31
Chapter 2. Using Windows 8 What is Microsoft Windows 8? 31 Screen At a Glance 32 Using the Charms 34 Using Apps 36 Windows Hot Key Function 39 - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 32
system. •• Since this guide has been prepared based on Windows 8, some of the instructions may differ depending on the version. It may also be modified without prior notice. Chapter 2 Using Windows 8 31 Searching for Help Displaying Help Press the F1 Key on the keyboard to display the Help - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 33
1 2 3 4 5 Chapter 2 Using Windows 8 32 1 Start Screen Refers to the default Start screen of Windows 8. 2 App Refers to the apps that the center, the Charms menu appears. 4 User Account This refers to the currently used user account. 5 Charms This refers to the menu that allows you to - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 34
provided by the Desktop Displaying Documents and Files in prior Windows versions. Click Windows Explorer in the taskbar on the Desktop to 1 2 or bottom right of the screen to display the Charms. This refers to the menu that allows you to use 3 Charms functions such as Search, Share, Start, - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 35
The Charms is a new type of menu that combines the Start menu with the Control Panel of existing Windows. The Charms allows you to quickly also search within an App or on the Web. SSShhhaaarrreee You can use this menu to transfer a picture or file to another user. You can easily share pictures - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 36
Using the Charms Changing the Settings Frequently used Windows menus are collected. Click the Charms > Settings. Chapter 2 Using Windows 8 35 Icon Name Function Description Wireless Network You can connect to a wireless network. Select a wireless network to connect to. Adjusting the You can - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 37
an application program (hereafter referred to as an App). In a larger sense, it refers to all the software programs installed on the operating system. Windows 8 provides basic Apps for frequently performed tasks. Starting/Exiting an App Click on an App in the Start screen to activate it. To exit the - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 38
2 Using Windows 8 37 . 4 Move the Screen Split Bar to change the screen split ratio. Supported screen split ratios are 3:7 or 7:3. Weather Screen App Split Bar Store 1 If you right-click over the App to be added, the relevant menu is activated at the bottom of your screen. 2 Click Pin to start - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 39
> Change PC Settings. 2 Click Users > Your Account > Switch to a Microsoft account. 3 Register your account through the following relevant procedures. 1 2 Samsung cannot solve errors occuring with other apps installed from the Windows Store. Contact customer support for the app directly.  - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 40
Screen Settings Opening the Advanced Management Tool Exit App Windows Key + L Locks the screen. Windows Key + U Opens the Ease of Access Center configuration. Windows Key + P Opens the External Monitor Settings menu. Windows Key + X Opens the Advanced Management Tool. Alt + F4 Exits the - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 41
Display Device 52 Adjusting the Volume 57 LCD Brightness Control 59 Wired Network 60 Wireless Network (Optional) 63 Using the TPM Security Device (Optional) 65 Samsung Software Update 74 Diagnosing the Computer Status and Troubleshooting 75 Using the Security Slot 76 - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 42
sections. Chapter 3. Using the computer 41 •• The keyboard image may differ from the actual keyboard. •• The keyboard may differ depending on your country. The following mainly describes the shortcut keys. Shortcut Keys Press both the Fn key and hot key at the same time. Alternatively, press the - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 43
Keyboard Chapter 3. Using the computer 42 Shortcut Keys Name Settings Function The Samsung software control program, the Settings, is launched. Screen Brightness Control Controls the screen brightness. CRT/LCD Touchpad Mute Switches the screen output to the LCD - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 44
Keyboard Other Function Keys •• If you press the Fn Lock key, you can use the hot key functions without pressing the Fn key. •• On: You can use the hot key functions without pressing the Fn key. •• Off: You can use a hot key function by pressing the Fn key + the hot key at the same time. If the hot - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 45
, such as a ball-point pen, will not be recognized by the touchpad. •• If you touch the Touchpad or press the Touchpad buttons while booting up, the Windows boot time may be extended. Tap or Click Basic Touchpad Functions Moving the cursor on the screen Place your finger on the touchpad slightly - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 46
. In this case, you can configure them using the following path. ᰆ⊹ 1 On the Desktop, click the Charms menu > Settings > Control Panel > Hardware and Sound > Touchpad.ᖅᱶ 2 When the Touchpad Settings window appears, click the corresponding item in the Select an Item to Configure setting to select the - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 47
down, left or right accordingly. Chapter 3. Using the computer 46 Charms Menu Activating Function If you place your finger on the right edge of the touch is zoomed in or out. Zoom-in Zoom-out or Displaying Additional Menu(s) of a Currently Running App Place your finger at the edge of the - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 48
on the Desktop > Settings > Control Panel > Hardware and Sound > Touchpad. Auto-locking when connecting USB mouse If an external USB pointing device is connected in the Charms menu in Desktop > Settings > Control Panel > Hardware and Sound > Touchpad, check Disabled to disable the touchpad feature - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 49
CD Drive (ODD, Optional) Chapter 3. Using the computer 48 If your computer does not have a CD drive, you can purchase an external CD drive. •• Do not insert a cracked or scratched CD. Otherwise, the CD may break and damage the optical disk drive when the CD rotates at a high speed. •• When you - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 50
camera, etc. •• Separately purchase memory cards of your desired capacity. •• The color of the multi-card slot may differ from the picture in this manual. •• Before using the slot, remove the dummy card from inside the slot. (Only for models providing dummy cards.) •• Insert the memory card into the - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 51
then remove it once it pops up. If a message appears to notify you of any problem, click the corresponding window > Continue without Scanning. You can perform the following process described in No. 3. 3 Windows Explorer runs on the Desktop. You can save, move and delete data on the corresponding - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 52
using it. Formatting a card deletes all data saved on the card. If the card includes data, backup the data before formatting it. 1 Click the Windows Explorer Desktop. icon in the taskbar on the 2 Right-click over a card drive with the touchpad and select Format. 3 Click Start to the formatting - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 53
is sharper when a display device is connected through the HDMI port rather than the analog monitor port (D-SUB) port. Therefore, when multiple ports are supported, connect a display device to a port that provides the better visual quality. Before you start, check the port and cable of the external - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 54
धtsecnrteִseanփreOdnislyplayed only on the screen of thѿe eءxtधernalִdeփvice. Alternatively, to set up dual view: Open the Display Settings window in the Control Panel, select Monitor 2 and select the Expand to fit to this monitor checkbox to set dual view. For more detailed information - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 55
the HDMI port of the TV. External Monitor TV Projector •• This is only supported for models that support a TV output port (HDMI). •• When a TV provides more than one Monѿitoءr /धTVisִnփot supported in the DOS Command Prompt window. •• Simultaneous output to all 3 (LCD + CRT + HDMI) is - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 56
external graphics chipset depending on the program to extend the battery life time while maintaining the graphics performance. This technology from the popup menu. 2 Click the Browse button and register the software and click the Apply button. •• This description is only for Windows 8 and models - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 57
surfing or word processing to minimize battery power consumption and the high-performance external graphics graphic chipset can be used for gaming or video processing to deliver a more realistic experience. •• The NVIDIA Optimus model supports Windows 8 only. •• This function is only available - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 58
Keyboard Using the Sound Recorder The procedures to record sound using the Windows Recorder are described below. + or áᔪ + 1 Connect a microphone to the microphone jack. You can also use the internal MIC. Alternatively, press the + Ŗᮁ key menu > Start to click All Apps > Sound Recorder. Then press - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 59
sound using stereo speakers. •• SoundAálᔪive is only supported in Windows 8. •• The software programs provider may vary, depending taskbar on the Desktop and click Play Device. ᰆ⊹ (Alternatively, click the Charms menu on the Desktop > Settings > Control Panel > Hardware and Sound > Sound.) - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 60
on battery power to extend the battery use time. ᯲ Controlling the Brightness Usingᰆ⊹the Keyboard 1 Click the Charms menu of bad pixels can cause problems in appearance, but a small number of pixels doesn't affect the computer performance. Therefore Samsung observes and manages the following dot - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 61
descriptions are written on the basis of the latest operating system, Windows 8, some of the content and the figures of the descriptions may > Netwoᖅᱶrk and Sharing Center and click on Change adapter settings in the left menu pane. Connecting to the Wired LAN 1 Connect the LAN cable to the wired - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 62
, select Use the following IP address, and set the IP address manually. •• The Network Component name may differ depending on the Operating System in the screen shown in the figure above. You can add clients, services, and protocols. When not using DHCP, ask your network administrator for the - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 63
over the network (wired LAN). ᰆ⊹ 1 Click Charms menu on the Desktop > Settings > Control Panel > Network under Control Panel. For Windows 8, Wake On LAN is not supported by Ping. When connected operates at 100Mbps/1Gbps. When system is running on battery, some time it may take a few second extra - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 64
be provided. •• The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional. The pictures in this manual may differ from the actual product depending on your wireless LAN device model. What is an Access Point (AP)? An AP is a network device - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 65
via the AP using the Wireless LAN connection method provided by Windows. ᰆ⊹ 1 If you click the Charms menu > Settings > Network Connections icon, a list of available Connect. If a network key is set for the AP, enter the network key and then click OK. For the network key, please ask your network - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 66
on the computer. To use the TPM security device, you have to initialize the TPM chip in the BIOS Setup, initialize the TPM program, and then register the user. •• This function is only supported for models with TPM (security chip). •• For more information, refer to the online help for the program - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 67
. 1 Restart the computer. When the Samsung logo screen appears, press the F2 key repeatedly. 2 If the BIOS screen appears, select the Security > TPM Configuration item and press Enter. SysInfo Aptio Setup Utility Advanced Security Boot Exit Supervisor Password User Password HDD Password - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 68
instructions. 6 When the computer restarts automatically and the Samsung logo screen appears, press the F2 key repeatedly. 7 Select the Security > TPM Configuration > Change TPM Status item and set the item to Enable and Activate. Aptio Setup Utility Security TPM Configuration TPM Support - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 69
completely installed, click Close. 8 Close the SW Update window and reboot your computer again. If the status not initialized message appears, click Yes. If you backup the emergency recovery file to an external storage device according to the instructions of the Initialization Wizard, you can use - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 70
a basic user password. 4 Complete the registration according to the instructions. 5 The user registration for the TPM program has been completed. System(EFS) function is supported by the following operating systems. •• Windows 7 Professional / Enterprise / Ultimate •• Windows 8 Pro / Enterprise 1 - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 71
in the encrypted folder has been changed to green. If the current operating system is Windows 8/7, the user account control window appears. In this case, click Continue. 3 In the user authentication window, enter the Basic user password you entered when registering the user and click OK. Opening - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 72
over an encrypted folder (file) and select Decrypt from the pop-up window. 2 If the user authentication window appears, enter the basic user password you entered when registering the user and . 3 Click Next several times according to the instructions of the Initialization Wizard to finish the wizard. - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 73
. 1 Right-click over the Security Platform icon in the system tray of the Taskbar and select Personal Secure Drive > Load from the pop-up menu. 2 In the load window, enter the basic user password and click OK. 3 If you click Start > Computer, you will be able to confirm that the Personal Secure - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 74
information saved on the TPM chip. 1 On the desktop, select the Charms menu > Settings > Control Panel > Programs > Uninstall a program > Infineon TPM Professional Package. Then click Uninstall. 2 If the message window appears, click Yes to remove the program. 3 If the Infineon Security Platform - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 75
for Samsung software programs and drivers installed when you purchased the computer and helps you update any drivers or programs. •• You can check updatable files before performing the update only when you are connected to the internet. •• SW Update does not provide any updates for device drivers or - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 76
Diagnosing the Computer Status and Troubleshooting Chapter 3. Using the computer 75 The Support Center program, which is Samsung's computer's troubleshooting guide, supports diagnosing the system and has a FAQ for frequently occurring problem(s). Support Center may not be provided or may be a - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 77
Security Slot. To use this feature, you have to purchase the lock and cable additionally. To use the lock and cable, refer to the product manual. Tie the lock and cable to a fixed object and install the other end of the cable to the security slot. Chapter 3. Using the computer 76 - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 78
Chapter 4. Settings and Upgrade BIOS Setup 78 Setting a Boot Password 80 Changing the Boot Priority 83 Upgrading Memory 84 Battery 86 - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 79
Chapter 4. Settings and Upgrade 78 The BIOS Setup enables you to configure your computer hardware Entering the BIOS Setup according to your needs. •• Use the BIOS setup to define a boot password, change the booting priority, or add a new device. •• Since incorrect settings may cause your system - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 80
functions, including passwords. Boot This menu enables you to configure peripherals and booting related settings such as the boot priority. Exit Used to exit the Setup either saving the changes or not. System Setup Keys In the Setup, you have to use the keyboard. F1 Up & Down Keys F5/F6 F9 ESC - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 81
Security menu in the BIOS Setup. service fee will be charged. •• When you forget the User Password, you can disable the Supervisor Password, and the User Password is also automatically disabled. •• The screen images and terms may differ from actual product depending on the computer model and driver - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 82
the BIOS Setup because you cannot enter the BIOS Setup. This helps prevent unauthorized access to the major settings in the BIOS Setup menu. Step 3 of Setting a Supervisor Password. Setting Up a Boot Password To setup a boot password, the administrator password (Set Supervisor Password) should be - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 83
Setting a Boot Password Deactivating the Password 1 Press on the password to be deactivated. For example, to . The password is deactivated. For some models the password is only canceled if the key is pressed in the Setup Notice window. Chapter 4. Settings and Upgrade 82 - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 84
the computer model and driver version. 1 Select the Boot menu in the BIOS Setup. 2 Press on theXBXXoXoXXtXDX evice Priority item. Boot Menu [Boot Priority Order] 1. SATA CD : XXXXXXXXXXXX 2. SATA HDD : XXXXXXXXXXXX 3. USB CD : N/A 4. USB FDD : N/A 5. USB HDD : N/A 6. NETWORK : N/A 0WO.QEM - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 85
. Do not replace or install memory when the computer is in Sleep mode. Disconnect main power plug and remove the battery before continuing. Adding or Replacing Memory Modules 1 Remove the screw on the memory compartment cover at the bottom of the computer using a screw driver. Fixing Screw - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 86
Upgrading Memory Chapter 4. Settings and Upgrade 85 3 Push the memory module down so that it is completely fixed. If the memory does not fit easily, push the memory module down while pulling the memory module latches outward. 4 Close the memory compartment cover and fasten the screw. Removing a - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 87
refer to the following instructions when running the computer on battery power without connecting the AC power. A Lithium-Ion smart battery is supplied with this computer. •• Carefully read and follow the precautions printed on the battery before using the battery. •• Before using your computer - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 88
supply, so when using it over a long time, the capacity/battery life is shortened. If the battery life is reduced to under half of its initial time, we recommend purchasing a new battery. When not using the battery for a long time, store the battery after charging it to 30-40% of its capacity. This - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 89
Uápᔪgrade 88 Using the power management program Ŗᮁ This program helps you use the battery more efficiently and supports the power mode optimized for the opera᯲ting environment. ᰆ⊹ 1 Click Charms menu on the Desktop > Settings > Control Panel > Hardware and Sound > PowerᖅOᱶ ptions. Alternatively - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 90
the computer model and driver version. 1 Disconnect the AC power adapter after turning off the computer. 2 Turn the computer back on, and press the F2 key to enter the Setup screen. 4 Highlight Yes in the Battery Calibration Confirmation window and press . The Battery Calibration function is - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 91
Chapter 5. Troubleshooting Recovering/Backing up the Computer (Optional) 91 Reinstalling Windows (Optional) 98 Q&A 101 - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 92
Recovering/Backing up the Computer (Optional) Chapter 5. Troubleshooting 91 If a problem occurs with your computer, Recovery (recovery program) allows you to easily restore your computer to the default (factory) settings. Alternatively, you can back up your computer so that you can restore - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 93
up the Computer (Optional) Chapter 5. Troubleshooting 92 Recovering You can recover your computer to the default (factory) status when your computer does not boot up. 1 - If Windows does not start T urn your computer on and press the F4 key. Run recovery mode. - If Windows is running From the - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 94
up the Computer (Optional) Chapter 5. Troubleshooting 93 Recovering after a Backup You can recover device, connect the external storage device and select the relevant drive. 2 Click Backup in the Recovery Home screen. Select the drive to save and click Backup. You cannot select a DVD drive. - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 95
backup image is saved to an external storage device, connect the device. 2 Start Recovery and click Recover. 3 Select a Recover Option and click Recover. Select a point to recover. 4 The recover is performed based on the screen instructions. You can use your computer after the recover is completed. - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 96
hard USB connector separately to connect the hard disk and your computer. 2 Start Recovery and click Disk copy. 3 Select an option in Disk recovery Point replace the existing hard disk with the new one. If you cannot open the cover at the bottom of the computer, contact the Samsung Service Center - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 97
to. 2 Click Run. 3 Perform the process by following the instructions to completely save the default (factory) status disk image to the settings, connect the external storage device with the saved image. 5 Start Recovery and click Recover. Select Factory Default Point and click Recover. The Recover - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 98
) Chapter 5. Troubleshooting 97 Computer Recovery Function in Windows 8 If a problem occurs with your computer, the recovery program allows you to restore your computer to the default settings. 3 Follow the onscreen instructions to proceed with the recovery process. If the recovery is complete - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 99
5. Troubleshooting 98 You can reinstall Windows using the SYSTEM RECOVERY MEDIA for Windows when Windows is no longer working properly. (For models supplied with a SYSTEM RECOVERY MEDIA.) For models supplied with the Samsung Recovery Solution, you can reinstall Windows using the Samsung Recovery - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 100
during the installation. If the Press any key to boot from CD or DVD... message appears after a restart, do not press any button. 7 Register a user according to the instructions on the Windows screen. 8 When the registration is complete, the Windows Desktop screen appears. For a smooth computer - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 101
Chapter 5. Troubleshooting 100 Reinstalling when Windows does not start When Windows does not start, boot up with the SYSTEM RECOVERY MEDIA and from there you can reinstall Windows. 1 Insert the SYSTEM RECOVERY MEDIA into the DVD drive and restart the computer. 2 If the Press any key to boot from - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 102
Troubleshooting 101 You can look for potential problems that may occur with the system and view the relevant solutions. Also, you may look up any reference(s) required while operating the computer. Recovery Related Q1 What is a Recovery Area? A Samsung the operating system (Windows) calculates the - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 103
8. You can use the Control Panel, PC-running menu(s), etc. by activating the Charms menu. Q4 How can I restore a computer that does not have the Recovery program? A You can restore the computer using the system recovery function provided by Windows. Refer to the Restore Functionality item in the - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 104
printer manual for detailed instructions for each model. Q6 How can I uninstall the driver? A Click Charms menu > Settings support Active X. However, Internet Explorer on the Desktop supports Active X. ► How to activate Active X: If you right-click over the Internet Explorer, the following window - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 105
to install a different operating system on your PC, you need to change the BIOS settings first. For more information, visit http://www.samsung.com and go to Customer Support > Troubleshooting. Search for Windows 8 and look through the list of search results for the relevant issue. Display Related - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 106
Q&A Chapter 5. Troubleshooting 105 Sound Related Others Q1 I cannot hear any sound from the same way as existing Windows systems. A If you want to start your computer in DOS via a USB device, set the Fast BIOS Mode item in the Advanced menu in the BIOS Setup to Disabled before using this - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 107
Chapter 6. Appendix Important Safety Information 107 Replacement Parts and Accessories 109 Regulatory Compliance Statements 111 WEEE Symbol Information 124 Samsung Packaging Take-Back Program 125 Product Specifications 126 Glossary 128 Index 132 - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 108
marked on the product and in the documentation before you operate your system. Retain all safety and operating instructions for future use. •• Do not use this product near water or a heat source such as a radiator. •• Set up the system on a stable work surface. •• The - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 109
of explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturers instructions. If the CMOS battery requires replacement insure that a qualified technician performs - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 110
Samsung Helpline for information on how to dispose of batteries that you cannot use or recharge any longer. Follow all local regulations when disposing of old batteries. THERE IS A RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 111
Replacement Parts and Accessories Chapter 6 Appendix 110 Connect and Disconnect For more information on power cord set requirements, contact your authorized dealer, reseller, or service provider. General Requirements The requirements listed below are applicable to all countries: •• All power - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 112
communication devices are examples of devices that provide wireless communication. • In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 113
void the authorization to use it. Please contact manufacturer for service. • Only use drivers approved for the country in which the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 114
installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference. If this equipment does cause harmful interference to radio or television reception, which can be determined - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 115
only qualified for use in the United States of America if an FCC ID number is on the system label. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 116
government, and academia after extensive reviews of the scientific literature related FCC RF exposure guidelines when used with Samsung accessory designated for this product. Non- battery pack to find the number. Once you have the FCC ID number for a particular product, follow the instructions - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 117
(EIRP) is not more than that required for successful communication. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 118
including interference that may cause undesired operation of the device. To prevent radio interference to licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 119
reçue, y compris les interférences qui peuvent provoquer des anomalies dans le système. Afin de prévenir des interférences de radio au service autorisé, ce dispositif est prévu pour être utilisé à l'intérieur et éloigné des fenêtres pour fournir une protection maximum. Un équipement (ou son - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 120
Regulatory Compliance Statements European Directives This Information Technology Equipment has been tested and found to comply with the following European directives: •• EMC Directive 2004/108/EC •• Low Voltage Directive 2006/95/EC •• R&TTE Directive 1999/5/EC Chapter 6 Appendix 119 European - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 121
ærer herved, at følgende udstyr Notebook PC overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Hiermit erklärt Samsung, dass sich das Gerät Notebook PC in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 122
med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/ EG. Chapter 6 Appendix 121 Íslenska [Icelandic] Hér með lýsir Samsung yfir því að Notebook PC er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Norsk [Norwegian - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 123
in English only), go to: http://www.samsung.com/uk/support/main/ supportMain.do or http://www.samsung.com/uk/support then search the model number of the +86-512-6253-8988 For the web or the phone number of Samsung Service Centre, see the Warranty or contact the retailer where you purchased your - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 124
BIPT is required. This restriction should be indicated in the manual as follows: Dans le cas d'une utilisation privée, à battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the Manufacturer's instruction - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 125
product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed samsung.com/in or contact our Helpline numbers 18002668282, 180030008282. Correct disposal of batteries This marking on the battery, manual or packaging indicates that the batteries in this product should - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 126
Take-Back Program In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. Simply call the following an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278-0799 Chapter 6 Appendix 125 - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 127
system specifications are subject to change without notice. •• The Storage device capacity of a computer in which Recovery is installed, is represented as smaller than the product specification. •• The amount of memory that Windows can use may be smaller than the actual amount of memory available. - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 128
127 Registered Trademarks Samsung is a registered trademark of Samsung Co., Ltd. Intel, Pentium/Dual-Core/Quad-Core are registered trademarks of the Intel Corporation. AMD, Dual-Core/Quad-Core are registered trademarks of the AMD Corporation. Microsoft, MS-DOS, and Windows are registered trademarks - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 129
terminologies used in this User Guide. For terminologies other than these, look in Windows Help. Backup A way of a capacitor and transistor manufactured at a low price. SDRAM is a memory type whose performance has can add or remove hardware or update a device driver using the Device Manager. DHCP - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 130
replace CD (compact disk). Although the shape and size of the disc are the same as that of a CD, the capacity of a DVD is at least 4.7GB while the capacity of a CD is 600MB. DVD video is digital unlike VHS (analog) video and supports besides the hardware equipment. Windows Vista uses TCP/IP as - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 131
network functions. Quick Launch This refers to a toolbar that can be configured so that you can launch a program such as Internet Explorer or display the Windows Desktop with one click. You can add any icon to the quick launch area of the Taskbar and launch frequently used program by clicking that - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 132
and 3.0. It is appropriate to support peripheral devices that require high data rates such as an AV device, secondary HDD or CD-RW. The higher the version (e.g. USB 3.0), the higher the data rate provided. Windows Media Player A multimedia program included with Windows. Using this program, you can - Samsung NP270E4E | User Manual Windows 8 Ver.1.4 (English) - Page 133
Index A AP B Battery BIOS Setup Booting Priority C Charge Click D Double-Click Drag Dual View L LCD Brightness M 63 Memory Monitor Connection / Output Multi Card Slot 86 78 O 83 Overview P 87 Password 44 Product Specifications R 44 Recorder 45 Recovery 53 S Safety Precautions
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User Guide