Samsung NP950QCG-K01US User Manual

Samsung NP950QCG-K01US Manual

Samsung NP950QCG-K01US manual content summary:

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    User Manual www.samsung.com
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    Table of contents Getting started 3 About this manual 7 Layout 14 Turning the computer on and off 16 Support (S Service) 63 Samsung PC Help (Selfhelp application) 64 Samsung PC Cleaner 65 Quick Search Settings & Upgrade 66 LCD brightness 68 Volume 69 BIOS (Setup utility) 75 Battery Troubleshooting
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    and the Windows 10 operating system. Available features and additional services may vary depending on the computer or operating system. • This user manual describes procedures for using the touchpad, mouse and touch screen. Instructions for using the touch screen are for models with the touch
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    or additional information The path you should follow to carry out an instruction. For example, "select Settings → Devices" indicates that you should select © 2020 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed,
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    Getting started Trademarks • Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Electronics. • Intel and Core are trademarks or registered trademarks of the Intel Corporation. • Microsoft, MS-DOS, and Windows are trademarks or registered trademarks of the Microsoft
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    System) to another OS or if you install software which is not supported by the product's original factory OS, you will not receive any technical support, product exchange or refund, and a fee will be charged when requesting a service. Please use your computer with the original factory OS. If you
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    Getting started Layout • Features or options may differ depending on the model. • The items marked as optional may not be provided or may be provided in different locations. • Since some space on the SSD is reserved for system recovery and operations, the available space on the SSD may be less than
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    Getting started Front view ► For 13.3 inch models ► For 15.6 inch models 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 8
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    control computer functions. Number/Name Fingerprint recognition sensor Touchpad Description • The fingerprint recognition sensor recognizes fingerprints. Scans a fingerprint to sign in to Windows, apps, and services. • Moves the cursor and selects options. • Functions as a mouse. 9
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    Getting started Operating status LED and Illumination sensor Number/Name Operating status LED Illumination sensor Description • Shows the operating status of the computer. - -Red: Charging - -Green: Fully charged - -Blue: Turned on • The sensor detects the ambient light. • If the ambient light
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    . • Turns the computer on and off. • Connect and charge a USB-C® and Thunderbolt™ 3 device, or connect to an external display device. Some features may not be supported depending on your device's specifications. • Operate the computer by performing touch actions on the screen. 11
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    the auxiliary power or charge the computer. Use an external power supply (sold separately) with a rating level higher than 10 W (5 V, 2 A) that supports USB-C® or USB BC 1.2. Charging a USB-C® device or Thunderbolt™ 3 device Connect and charge your USB-C® or Thunderbolt™ 3 device by connecting it to
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    when 2 not connected to an AC adapter. Internal battery • To remove or replace the internal battery, take it to a Samsung Service Center. You will be charged for this service. If the case on the bottom of the device is replaced, the laser-carved model name, serial number, and various logos
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    Getting started Turning the computer on and off Fully charge the battery using the AC adapter before using the computer for the first time. 3 The computer turns on automatically when the LCD panel is opened. If the computer does not turn on automatically, press the Power button. Turning the
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    About Windows Activation When you turn the computer on for the first time, the Windows activation screen appears. Follow the activation procedures according to the instructions on the screen to use the computer. The computer's date and time may be incorrect when you turn it on for the first time
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    an operating system that is used to control a computer. • Images and available features may differ depending on the model and operating system. • This manual is designed for Windows 10 and content may differ depending on the OS version. • The image displayed on the desktop screen may differ between
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    Getting started Configuring the Windows Settings You can configure the basic system settings, such as installing or uninstalling apps and managing accounts, on the Windows Settings screen. Select the Start button ( ) → . Then, select an option you want to change after the Windows Settings screen
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    Basics Using the computer as a tablet You can use the computer as a tablet by folding the LCD panel behind the keyboard. 1 Open the LCD panel and rotate it away from the keyboard until it touches the bottom side of the computer. When the LCD panel is tilted past the transition point • The keyboard
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    Basics 2 A mode switch confirmation message will appear when the LCD panel is tilted past the transition point. Select Yes to switch the computer's display to tablet mode. The display will switch to tablet mode. • When you rotate the LCD panel back to the normal position, a mode switch confirmation
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    Basics Using the S Pen S Pen S Pen button S Pen nib Name S Pen nib S Pen button Functions • Use the S Pen to write, draw, or perform touch actions on the screen. Hover the S Pen over items on the screen to access additional S Pen features, such as the Air view feature. • Hover the S Pen over the
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    Basics Taking out the S Pen Press the end of the S Pen until it clicks to disengage it. Then, pull the S Pen from the slot. To store the S Pen, reinsert it into the slot and push slightly until it clicks into place. Replacing the S Pen nib If the nib is dull, replace it with a new one. New S pen
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    the S Pen actions. • For more information about the S Pen, visit the Samsung website. • If the S Pen is not working properly, take it to a Samsung Service Center. Be careful not to pinch your fingers with the tweezers. • Do not reuse old nibs. Doing so may cause the S Pen to malfunction. • Do
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    Basics Air command Introduction Air command is a menu that provides S Pen features quickly. To open the Air command panel, hover the S Pen over the screen and press the S Pen button. Alternatively, select the Start button ( ) → Air Command. Create note View all notes Smart select Screen write Live
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    Basics Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation. 1 When there is content you want to capture, open the Air command panel and select Smart select. 2 Select a desired shape
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    Basics Screen write Capture screenshots to write or draw on them or crop an area from the captured image. 1 When there is content you want to capture, open the Air command panel and select Screen write. The current screen is automatically captured and the editing toolbar appears. 2 Write a memo on
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    Basics 3 Press and hold the Fn key and press the F4 key repeatedly, then select Extend for project mode. 4 Select Start. A frame for selecting area will appear. Start is activated only when the project mode is set to Extend. 5 Drag to select an area to show in an external display and select Done.
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    Basics Samsung Notes Introduction Create notes by entering text from the keyboard or by writing or drawing on the screen with the S Pen. You can also insert images or voice recordings into your notes. Creating notes 1 Select the Start button ( ) → Samsung Notes → . You can also open the Air command
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    Basics Composing notes in handwriting mode On the note composer screen, select Pen to write or draw with the S Pen. Redo Eraser mode Pen mode Undo Selection mode Easy writing pad Changing the pen settings When writing or drawing on the screen, tap type, line thickness, or pen color. to change
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    Basics Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. 1 If a note contains handwriting, select . To change the shape of the selection, select once more. 2 Select the input or draw a line around the input to
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    Basics Painting with brushes On the note composer screen, select Brush to paint with various brushes. When you are finished, select Done to insert your painting into the note. Change the brush color. Brush settings Eraser mode Select a new color using the color picker. Insert the painting into
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    settings. You can manage apps and change the actions for each app under Application actions. Resetting your S Pen If the S Pen has connection problems or the S Pen disconnects often, reset the S Pen and connect it again. 1 Select the Start button ( ) → Samsung Settings. 2 Select S Pen → Reset S Pen
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    Basics Touch screen (optional) Use your fingers on the touch screen to perform actions. Touch screen gestures Tapping To select menus, options, or applications, tap the touch screen. Double-tapping To open files or items, double-tap the touch screen. Tapping and holding (right-clicking) To use
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    Basics Dragging To move an item to another location, tap and hold it, and then drag it on the touch screen to the desired location. Spreading and pinching To zoom in, spread two fingers apart on an image or text. Pinch to zoom out. Scrolling To scroll up, down, left, or right, swipe on the touch
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    Basics • Do not subject the touch screen to severe impacts or press it with sharp objects. Doing so may damage the touch screen. • Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • Do not expose the
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    to enter text. To open the on-screen keyboard, select on the taskbar. • Some languages are not supported by the virtual keyboard. To enter text, change the input language to one of the supported languages. • When using the computer for extended periods, it is recommended to enter text with the
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    Basics Number Description • Delete a preceding character. • Move to the next line. • Create an uppercase character. For all caps, tap it twice. • Change the keyboard language. • Move the cursor. • Enter a space. • Enter emoticons. • Enter numerals and punctuation marks. • Change the keyboard
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    depending on the model and operating system. • The keyboard layout may differ depending on the country. The hot keys will be mainly explained in this manual. Using hot keys To use keyboard hot keys, do one of the following: • Press and hold the Fn key and press a hot key. • Press the
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    Basics Hot key functions Key/Icon F1 F2 F3 F4 F5 F6 F7 F8 Description • Samsung Settings: Launch the Samsung Settings application. • Screen brightness control: Adjust the brightness of the display. • LCD/External monitor: Switch between the LCD and an external display device when an external
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    Basics Touchpad Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. • Use the touchpad only with fingers. The touchpad will not recognize actions of other objects. • Images and the touchpad layout
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    Basics Right-clicking This function enables right-clicking. To right-click an item, press the right touchpad button. Click Gesture functions Swiping To scroll up, down, left or right to a desired location, swipe with two fingers on the touchpad. or Dragging To move an icon or an app tile to a
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    Basics Configuring touchpad gestures Configure touchpad gestures to use the touchpad more efficiently. Select the Start button Devices → Touchpad → desired options. Some options in the touchpad settings may not be available depending on the model. Touchpad lock Press and hold the Fn key and press
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    Basics Fingerprint recognition You can sign in to Windows, apps, and services by teaching Windows to recognize your fingerprint. Registering your fingerprint Create a password and PIN first to use the fingerprint scan feature. 1 Select the Start button
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    Basics 8 Fingerprint registration is complete. If you want to add another fingerprint, select Add another. Removing a fingerprint 1 Select the Start button Accounts → Sign-in options. 2 Select Windows Hello Fingerprint → Remove. The fingerprint will be removed. Unlocking the screen with a
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    smartphones, or tablets, on your computer, or you can take your saved data to another device. Memory cards are sold separately. This computer supports the following types of memory cards. Abbreviation micro SD micro SDHC micro SDXC UFS Description • micro Secure Digital • micro Secure Digital High
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    Basics Inserting a memory card 1 Insert the ejection pin into the hole on the memory card tray and gently remove the memory card tray from the memory card tray slot. 2 Place a memory card on the memory card tray with the goldcolored contacts facing downward. 3 Gently press the memory card into the
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    copyright laws cannot be reviewed or modified. • Inserting and removing a memory card repeatedly may damage the memory card. • Secure Digital Input Output (SDIO) is not supported. • If the write-protect tab is in the locked position, you cannot format, write, or delete data on the card. 46
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    useful for presentations or when watching a movie. The cables and adapters required to connect an external display are sold separately. The computer supports USB-C® display cables. USB-C® display cable Check the available ports on the display device to ensure that it is compatible with the computer
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    Basics 3 Connect the power cord to the external display. 4 Turn on the display and change its display mode to one that supports an external input. 5 Press and hold the Fn key and press the F4 key. 6 Select a mode. PC screen only Show the screen on the computer
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    Internet. The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional. The pictures in this manual may differ from the actual product depending on the wireless LAN device model. About Access Point (AP) An Access Point (AP) is a network device
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    . If you require a network password, contact the system administrator. Airplane mode This disables all wireless functions on your computer. You can use only non-network services. To activate Airplane mode, on the taskbar, select → Airplane mode. 50
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    Basics Bluetooth Use Bluetooth to listen to music or exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are
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    Basics 4 Select Bluetooth to select a device you want to add and finish pairing. Unpairing Bluetooth devices 1 Select the Start button Devices. Your computer will display the paired devices. 2 Select the device to unpair from your computer and select Remove device → Yes. The connection to the
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    ™ 3. Using Thunderbolt™ 3 devices Connect the Thunderbolt™ 3 device to the Thunderbolt™ 3 port. Connecting two computers that support Thunderbolt™ 3 1 Use a Thunderbolt™ 3 cable (sold separately) to connect the computers via their Thunderbolt™ 3 ports. 2 Select the Start button ( ) → Windows
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    Basics 4 On the main computer's Desktop, select the icon for the connected computer to access the folder being shared. If the computer does not properly scan your Thunderbolt™ 3 device after connecting it After removing a Thunderbolt™ 3 device, you can connect a new Thunderbolt™ device after a few
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    Basics 2 Place the device you want to charge onto the touchpad with the device's back facing. • When charging starts, a notification sound or vibration will occur. • The location of the wireless charging coil may vary by device model. Adjust the devices to connect with each other properly.
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    Basics • Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. • To charge properly, do not move or use either
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    not be supported depending on the model. • Applications that are provided by Samsung can be installed from Samsung Update. • Third-party software related services For descriptions about and service requests for third-party applications, please contact the relevant manufacturer. Some troubleshooting
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    Applications Samsung Settings Samsung Settings, a Samsung-integrated settings application, offers various settings functions. Images and features may differ depending on the model and the application version. 1 Select the Start button ( ) → Samsung Settings. 2 Select an option to configure the
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    Setting the privacy folder 1 Select the Start button ( ) → Samsung Security. 2 Select Privacy Folder → Create Windows password. Follow the on-screen instructions to create a password. If you have already set a Windows password, this step will not appear. 3 Select Set folder settings, and enter your
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    Applications Hiding the privacy folder Press and hold the key and press the F12 key to hide the privacy folder. Alternatively, select the Start button ( ) → Samsung Security → Privacy Folder and select the Show switch. The privacy folder will not appear in the File Explorer. If the Fn Lock key turns
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    Applications Samsung Update Install and update Samsung applications and drivers on the computer easily and conveniently. This application enables the user to search for or download the BIOS, drivers, and applications over the Internet. Keep the computer performing better and more stably with Samsung
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    Applications Online Support (S Service) A service associate can resolve any problems you have with your computer using the online chat and remote control program. You can receive the help when you are having trouble using Samsung software. You can access the online service for free for a certain
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    content for Samsung computers from a smartphone. Watch the Samsung PC Help videos to become familiar with new functions or to find solutions to problems. • For more information, visit www.samsungpchelp.com. • Videos from Samsung PC Help are also available on the Samsung Newsroom YouTube channel (www
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    Applications Samsung PC Cleaner Samsung PC Cleaner helps your computer maintain its performance by using the timeline manager feature and the system cleaner feature. The screen and available features may differ depending on the model and the application version. Select the Start button ( ) →
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    Applications Quick Search Search for content on the computer quickly. 1 Select the Start button ( ) → Quick Search. Alternatively, press and hold the Fn key and press the F12 key. 2 Tap to select the types of content you want to search. 3 Tap the search field to enter a keyword. Content on your
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    Settings & Upgrade LCD brightness Adjust the LCD brightness to reduce eye strain and save power. Controlling brightness using the keyboard • To dim the LCD screen, press and hold the Fn key and press the F2 key. • To brighten the LCD screen, press and hold the Fn key and press the F3 key.
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    Settings & Upgrade Changing display mode Select the optimal screen settings based on your activity. Some options may not be available depending on the model. 1 Select the Start button ( ) → Samsung Settings. 2 Select Display → QLED Auto mode, and then select an option. • QLED Auto mode: Optimizes
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    Settings & Upgrade Volume Adjust the system volume or sound volume when playing music or video. Controlling volume using the keyboard • To turn down the volume, press and hold the Fn key and press the F7 key. • To turn up the volume, press and hold the Fn key and press the F8 key. • To mute or
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    Settings & Upgrade BIOS (Setup utility) Define a boot password, change the boot priority, or configure the installed chipsets. • Incorrect settings may cause the system to malfunction or crash. • The BIOS setup screens, menus, and items may appear differently depending on the model and BIOS version
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    Settings & Upgrade The BIOS screen The BIOS setup screen appears as shown below. You can change BIOS settings using the keyboard or mouse. Number Name • Setup items • Setup tools - -Help: View the help for BIOS set up. - -Default: Return to the default settings. - -Restore: Cancel changes. - -Save
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    If you forget the Supervisor Password or HDD Password, request assistance from the Samsung Service Center. In this case, a service fee will be charged. • If you forget the User Password, disable the drive (HDD) from another computer. This password may not be supported, depending on the model. 71
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    Settings & Upgrade Setting a boot password 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. 3 Access the Security menu. 4 Select a password type (Supervisor Password, User Password, or HDD Password). If you cannot select an item or the HDD Password Frozen
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    Settings & Upgrade Removing a password 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. 3 Access the Security menu. 4 Select a password type (Supervisor Password, User Password, or HDD Password). 5 Enter the current password and select Ok. 6 Without
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    Settings & Upgrade Using the Battery Calibration Function When charging/discharging the battery repeatedly for a short time only, the battery usage time may be reduced by the difference between the actual battery charge and the remaining charge display. You can make the actual battery charge and the
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    or user-replaceable. • To safely remove or replace the battery, take the device to a Samsung Service Center. You will be charged for this service. • You can use the computer while it is charging, but the battery charging time may increase. If the battery temperature rises too much, the charging
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    Settings & Upgrade 3 When the battery is fully charged, the operating status LED turns green. Disconnect the AC adapter from the computer. Battery status When the AC adapter is removed, move the cursor over the battery icon on the taskbar to view the current battery charge. Operating status LED
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    message may appear on the screen. To prevent the computer from losing data and to use the computer safely, follow the on-screen instructions. When battery expiration is imminent Batteries are consumable parts and the remaining battery life is currently low. Continued use may result in charge
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    Troubleshooting Samsung Recovery When a problem occurs with the computer, it is easy to restore restore the computer to a previously backed up point. Back up important data regularly before a problem occurs with the computer. • The Samsung Recovery application may not be provided in models with
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    Troubleshooting Recovering to factory default You can restore the computer to its factory default settings. If necessary, back times before the Samsung logo appears. 2 Select PC factory reset → Start factory reset. Follow the on-screen instructions to complete the recovery to its initial status. 79
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    Troubleshooting Backing up data Back up important data to an alternate internal storage device, connect the device to the computer and then select the external drive. 3 Follow the on-screen instructions to complete the backup. Backing up user data You can back up data files and folders. 1 Turn on
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    Troubleshooting Recovering after a backup Select a backup point saved on an alternate internal drive or an external storage Select Backup and restore management. 4 Select Restore of the data you want to recover → Start restore. 5 Follow the on-screen instructions to complete data recovery. 81
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    Troubleshooting Copying the drive (making a disk image) To replace the drive, move the data to the new drive by making a disk image. The new drive must
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    Troubleshooting Windows recovery function If the Samsung Recovery application is not supported by the computer, ) → Samsung Update to install the required Samsung applications. Q&A When experiencing problems with the computer, try these solutions. Windows How can I uninstall an application
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    Troubleshooting Samsung Recovery What is a Recovery Area? The computer has an additional partition for restoring data or saving backup files (only for models with the Samsung
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    Troubleshooting What is a recovery image? This refers to the operating system, drivers, and software that are converted to a data image. It is required to recover the
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    , it is not possible to add storage or add or replace memory due to the computer's design. To replace the storage, contact the Samsung Service Center. You will be charged for this service. • The amount of memory that Windows can use may be smaller than the actual amount of memory available. 86
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    feet are flat on the floor. • The back of the chair should support the lower back. Adjust the backrest to fit your body properly. • computer's temperature increases, there is a danger of burn injury. • The instructions in this manual have been prepared so that they can be applied to the range of
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    . • Use a light touch when typing or using the touchpad and keep the hands and fingers relaxed. Avoid rolling the thumbs under your palms or supporting the wrists on the desk while typing. • Use an external keyboard and mouse when using the computer for long periods. When using an external keyboard
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    Appendix Eye position and display illumination Hearing and volume control 50 cm • Position the screen at least 50 cm away from your eyes. • Adjust the height of the screen so that its top edge is equal to or just below the level of your eyes. • Avoid setting the screen's brightness settings
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    to muscle strain or injury. • Keep frequently used items within reach. • Only use the computer within the temperature and humidity ranges specified in this manual. Use caution when exposed to flashing lights. • While using your computer, leave some lights on in the room and do not hold the screen
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    may differ from actual products. • The product mentioned in this guide refers to all items supplied with the computer including the battery, the AC adapter, and all other Samsung-provided accessories. Warning Failure to follow the instructions marked with this symbol may result in physical injury or
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    produce an electric field from a current leak. If water or other substances enter the product, disconnect the power cable and contact a Samsung Service Center. For notebook computers that are supplied with an optional removable battery, disconnect the battery. Failure to do so may result in electric
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    disassemble the battery and do not put it into water. There is a danger of injury, fire or explosion. Charge the battery according to the instructions in the manual. Failure to do so may cause an explosion or fire. Usage related Do not use the computer on heated floors or electric pads, or
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    or broken, disconnect the power cord and contact a Samsung Service Center. For notebook computers that are supplied with an optional You may be injured if you are bumped or fall. Caution Failure to follow instructions marked with this symbol may result in minor physical injury or damage to the
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    Do not place heavy objects on the product. This may cause a problem with the computer. In addition, the object may fall and cause danger of fire. Make sure to have the product tested by a safety service engineer after repairing the product. Using a repaired product without testing it for safety
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    computer parts, follow the instructions on the manual supplied with the parts. Failure to do so may result in damage to the product. If the product emits smoke or there is a burning smell, disconnect the power plug from the wall outlet and contact a Samsung Service
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    could cause injury to your hands and face. Take the device to a Samsung Service Center to have it repaired. When using wireless communication (LAN, Bluetooth, etc.) always follow applicable instructions. For example, airlines and hospitals have strict requirements. Avoid exposing a drive to magnetic
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    to upgrade the computer, unless you are qualified. Otherwise, contact a Samsung Service Center or an authorized technician. When you upgrade permitted devices, according to the manual, follow the specified instructions in the manual to upgrade them. Do not disassemble any other parts by yourself
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    Appendix Storage and movement related Do not store the computer in an enclosed space, such as a computer bag, while it is running. Failure to do so may result in fire. Completely shut down the computer before putting the computer into an enclosed space. When carrying the notebook computer with other
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    and reliability of the LCD. However, there is a small chance that a few pixels may be bad. A large number of bad pixels can cause problems with the display, but a small number of bad pixels does not generally affect computer performance. Samsung's quality standards for bad pixels are as follows
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    technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. Always follow these instructions to help guard against personal injury and damage to the system. Setting up the system • Read
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    . Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturers instructions. If the CMOS battery requires replacement ensure that a qualified technician performs the task. • When the computer is turned off, a small
  • Samsung NP950QCG-K01US | User Manual - Page 103
    changes. Operating instructions 1 When installing and operating devices please refer to safety requirements in the user manual. 2 Devices can a qualified technician before reuse. 4 Service and repair of devices should be carried out by authorized service centers. 5 Do not allow the portable
  • Samsung NP950QCG-K01US | User Manual - Page 104
    batteries or products powered by non-removable rechargeable batteries in the garbage. Contact the Samsung Service Center for information on how to dispose of batteries that you cannot use or recharge any REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. 104
  • Samsung NP950QCG-K01US | User Manual - Page 105
    ) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location. • Laser Safety Note: Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure
  • Samsung NP950QCG-K01US | User Manual - Page 106
    of the country where you use the computer. For more information on power cord set requirements, contact your authorized dealer, reseller, or service provider. General requirements The requirements listed below are applicable to all countries: • All power cord sets must be approved by an acceptable
  • Samsung NP950QCG-K01US | User Manual - Page 107
    Appendix Regulatory compliance statements Wireless guidance (If fitted with 2.4 G band or 5 G band) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in the notebook system. The following section
  • Samsung NP950QCG-K01US | User Manual - Page 108
    risk of interference to other devices or services is harmful or perceived as harmful, is fully assembled. • Wireless devices are not user serviceable. Do not modify them in any way. Modification to to use it. Please contact the manufacturer for service. • Only use drivers approved for country in
  • Samsung NP950QCG-K01US | User Manual - Page 109
    Appendix United States of America and Canada USA and Canada Safety Requirements and Notices Do not touch or move antenna while the unit is transmitting or receiving. Do not hold any component containing the radio such that the antenna is very close to touching any exposed parts of the body,
  • Samsung NP950QCG-K01US | User Manual - Page 110
    installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference. If this equipment does cause harmful interference to radio or television reception, which can be determined
  • Samsung NP950QCG-K01US | User Manual - Page 111
    Appendix If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet helpful: "Something About Interference." This is available at FCC local regional offices. Our company is not responsible for any
  • Samsung NP950QCG-K01US | User Manual - Page 112
    (2) this device must accept any interference received, including interference that may cause undesired operation of the device. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for
  • Samsung NP950QCG-K01US | User Manual - Page 113
    it may be necessary to remove the battery pack to find number. Once you have the FCC ID number for a particular product, follow the instructions on the website and it should provide RF exposure information or values for typical or maximum SAR for particular product. For corresponding model only The
  • Samsung NP950QCG-K01US | User Manual - Page 114
    Viet Nam 2300325764 Tel: +84-222-369-6875 For the web or the phone number of the Samsung Service Center, see the Warranty or contact the retailer where you purchased your product. RTC caution CAUTION: Danger the manufacturer. Discard used batteries according to the Manufacturer's instruction. 114
  • Samsung NP950QCG-K01US | User Manual - Page 115
    Appendix Canada Innovation, Science and Economic Development Statement: This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device
  • Samsung NP950QCG-K01US | User Manual - Page 116
    Appendix WEEE symbol information Correct disposal of this product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (for example,
  • Samsung NP950QCG-K01US | User Manual - Page 117
    with separate collection systems) This marking on the battery, manual or packaging indicates that the batteries in this product should ) • To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy. •
  • Samsung NP950QCG-K01US | User Manual - Page 118
    Appendix USA only This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA. "Perchlorate Material- special handling may apply, see www.dtsc.ca.gov/hazardouswaste/perchlorate." Dispose unwanted electronics
  • Samsung NP950QCG-K01US | User Manual - Page 119
    Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice. www.samsung.com English. 03/2020. Rev. 1.2
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