Samsung PL170 User Manual (user Manual) (ver.1.0) (English) - Page 113
PC Software, Start, My Computer, Intelli-studio, iStudio.exe, Videos may not play on some video player
UPC - 044701015550
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Before contacting a service center Situation The TV does not display your photos Your computer does not recognize your camera Your computer disconnects the camera while transferring files Your computer cannot play videos Suggested remedies • Make sure that the camera is correctly connected to the TV with the A/V cable. • Make sure that your memory card contains photos. • Make sure that the USB cable is connected correctly. • Make sure that your camera is switched on. • Make sure that you are using a supported operating system. The file transmission may be interrupted by static electricity. Disconnect the USB cable and connect it again. Videos may not play on some video player programs. To play video files captured with your camera, install and use the Intelli-studio program on your computer. (p. 87) Situation Intelli-studio is not functioning properly Suggested remedies • End Intelli-studio and restart the program. • You cannot use Intelli-studio on Macintosh computers. • Make sure that PC Software is turned On in the settings menu. (p. 99) • Depending on your computer's specifications and environment, the program may not launch automatically. In this case, click Start My Computer Intelli-studio iStudio.exe on your computer. Appendixes 112