Samsung SCX-3405FW User Manual (user Manual) (ver.1.0) (English) - Page 101

Understanding display messages Messages appear on the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' and their meaning, and correct the problem, if necessary. • This function is not supported for SCX-340x/SCX-340xW Series. You can resolve the error with the guideline from the computers's Printing Status or Smart Panel program window (see "Using Samsung Printer Status" on page 277 or "Using Smart Panel" on page 279). • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. • When you call for service, provide the service representative with the contents of display message. • Some messages may not appear on the display depending on the options or models. • [error number] indicates the error number. 6 Paper Jam-related messages Message Document jam. Remove jam Jam or empty Door open&close Paper Jam inside machine Meaning Suggested solutions The loaded original document has jammed in the document Clear the jam (see "Clearing original document jams" on page 90). feeder. • Paper has jammed in the paper feed area. • There is no paper in tray. Paper has jammed in the inside machine. • Clear the jam (see "In tray" on page 95). • Load paper in tray (see "Loading paper in the tray" on page 42). Clear the jam (see "Inside the machine" on page 96). 4. Troubleshooting 101