Samsung SCX-4701 User Guide 1
Samsung SCX-4701 Manual
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- Samsung SCX-4701 | User Guide 1 - Page 1
User's Guide SCX-472x Series SCX-470x Series BBAASSIICC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS - Samsung SCX-4701 | User Guide 1 - Page 2
Features by models 7 Useful to know 13 About this user's guide 14 Safety information 15 Machine overview 20 Control panel overview 24 Turning toner Replacing the toner cartridge Monitoring the supplies life Setting the toner low alert Cleaning the machine 4. Troubleshooting - Samsung SCX-4701 | User Guide 1 - Page 3
BASIC Regulatory information 113 Copyright 126 3 - Samsung SCX-4701 | User Guide 1 - Page 4
information you need to know before using the machine. • Key benefits 5 • Features by models 7 • Useful to know 13 • About this user's guide 14 • Safety information 15 • Machine overview 20 • Control panel overview 24 • Turning on the machine 27 • Installing the driver locally 28 - Samsung SCX-4701 | User Guide 1 - Page 5
Environmentally friendly Convenience • To save toner and paper, this machine supports Eco feature. • To save paper resolution of up to 1,200 x 1,200 dpi effective output. • Fast, on-demand printing. SCX-472x Series, SCX-470x Series: - For single-side printing, 28 ppm (A4) or 29 ppm (Letter). - - Samsung SCX-4701 | User Guide 1 - Page 6
Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 105). • Print watermark: You can customize your documents with words, such as "Confidential" (see "Using advanced - Samsung SCX-4701 | User Guide 1 - Page 7
or country. Operating System Operating System Windows Macintosh Linux Unix (●: Included, Blank: Not available) Software SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series SCX-472xFW Series SCX-472xHW Series Software PCL / SPL printer drivera PS printer driver XPS printer driver Direct - Samsung SCX-4701 | User Guide 1 - Page 8
SyncThru Admin Web Service Easy Eco Driver Fax Samsung Network PC Fax Scan Twain scan driver WIA scan driver Samsung Scan Assistant SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series ● ● ● SmarThru 4 SmarThru Office ● a. Depending on the operating system you use, the installed - Samsung SCX-4701 | User Guide 1 - Page 9
Features by models (●: Included, Blank: Not available) - Samsung SCX-4701 | User Guide 1 - Page 10
screen Duplex Automatic Document Feeder (DADF) Automatic Document Feeder (ADF) Handset SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series ● ● ● ● ● ● (SCX-472xHD Series, SCX-472xHN Series only) SCX-472xFW Series SCX-472xHW Series ● ● (SCX-472xHW Series only) SCX-470xND Series ● ● ● ● ● - Samsung SCX-4701 | User Guide 1 - Page 11
- fax Send/ Receive forward - email Send/ Receive forward - server Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan Scan to PC SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series ● SCX-472xFW Series SCX-472xHW Series ● SCX-470xND Series ● 1. Introduction 11 - Samsung SCX-4701 | User Guide 1 - Page 12
Book Copy (Continue) 2-up/ 4-up Adjust background Margin shift Edge erase Gray enhance Duplex copy (●: Included, Blank: Not available) SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series ● ● ● SCX-472xFW Series SCX-472xHW Series ● ● ● SCX-470xND Series ● ● ● 1. Introduction 12 - Samsung SCX-4701 | User Guide 1 - Page 13
• Open and close the front door. • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 91). Printouts are blurry. • The toner level might be low or uneven. Shake the toner cartridge. • Try a different print resolution setting - Samsung SCX-4701 | User Guide 1 - Page 14
the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user's guide are explained in the glossary chapter. • All illustrations in this user's guide may differ from your machine depending on its options or - Samsung SCX-4701 | User Guide 1 - Page 15
prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 3 Important safety symbols Explanation of all icons and - Samsung SCX-4701 | User Guide 1 - Page 16
result in electric shock or fire. If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel. Otherwise, this could result in electric shock or fire. If the plug does - Samsung SCX-4701 | User Guide 1 - Page 17
Safety information Do not allow too many papers to stack up in the paper output tray. It can damage the machine. Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or - Samsung SCX-4701 | User Guide 1 - Page 18
fire. To clean and operate the machine, strictly follow the user's guide provided with the machine. Otherwise, you could damage the machine. • Do with screws. • Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric - Samsung SCX-4701 | User Guide 1 - Page 19
inhaled or ingested. When toner gets on your clothing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water. Using recycled supplies, such as toner, can cause damage to the machine. In case of damage due to the use of recycled supplies, a service fee will be charged - Samsung SCX-4701 | User Guide 1 - Page 20
Machine overview 9 Accessories Power cord Quick installation guide Software CDa Handsetb Misc. accessoriesc a. The software CD contains the print drivers and software applications. b. Handset model only (see "Features by models" on page 7) c. Miscellaneous - Samsung SCX-4701 | User Guide 1 - Page 21
. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 1 Document feeder cover 2 Document feeder guide cover 7 Manual feeder tray 8 Front cover 13 Scanner glass 14 Document feeder input tray 1. Introduction 21 - Samsung SCX-4701 | User Guide 1 - Page 22
3 Document feeder output tray 9 Output tray 4 Control Panel 10 Output support 5 Paper level indicator 11 Paper width guide on a manual feeder 6 Tray 12 Scanner lid a. Handset model only (see "Features by models" on page 7). 15 Paper width guide on a document feeder 16 Document feeder output - Samsung SCX-4701 | User Guide 1 - Page 23
and optional goods may not be available depending on model or country (see "Features by models" on page 7). 1 Network port 2 Extension telephone socket (EXT) (SCX-472x Series only) 3 Telephone line socket (Line) (SCX-472x Series only) 4 USB port 5 Power receptacle 6 Rear cover 1. Introduction 23 - Samsung SCX-4701 | User Guide 1 - Page 24
depending on its model. There are various types of control panels. 12 A Type (SCX-472x Series) 1 Eco 2 (WPS) Darkness 3 ID Copy 4 (Power) 5 toner consumption and paper usage (see"Eco printing" on page 58). Configures the wireless network connection easily without a computer (see Advanced Guide - Samsung SCX-4701 | User Guide 1 - Page 25
Confirms the selection on the screen. Sends you back to the upper menu level. 13 B Type (SCX-470x Series) Starts a job. Stops an operations at any time. Indicates the status of your machine Turn into eco mode to reduce toner consumption and paper usage (see"Eco printing" on page 58). 1. Introduction 25 - Samsung SCX-4701 | User Guide 1 - Page 26
Control panel overview 2 Darkness 3 ID Copy 4 Scan to 5 (Power) 6 Display screen 7 (Menu) 8 Left/Right Arrows 9 OK 10 (Back) 11 (Start) 12 (Stop/Clear) Adjust the brightness level to make a copy for easier reading, when the original contains faint markings and dark images. Allows you to copy both - Samsung SCX-4701 | User Guide 1 - Page 27
Turning on the machine 1 Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. 1. Introduction 27 - Samsung SCX-4701 | User Guide 1 - Page 28
Advanced Guide). • If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced guide. • The installation window in this User's Guide may installation procedure, click Cancel to close the window. (SCX-470x Series does not support the Wireless Setting and Installation menu) 4 Read the - Samsung SCX-4701 | User Guide 1 - Page 29
computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. 3 Follow the instructions in the installation window. 4 Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver - Samsung SCX-4701 | User Guide 1 - Page 30
2. Menu overview and basic setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview 31 • Changing the display language 40 • Media and tray 41 • Basic printing 55 • Basic copying 61 • Basic scanning 65 • Basic faxing 66 - Samsung SCX-4701 | User Guide 1 - Page 31
differ from your machine depending on its options or the models. • SCX-470x Series does not support the fax features. 1 Accessing the menu 1 Select the Fax, 7 Press (Stop/Clear) to return to the ready mode. SCX-472x Series Items Fax Featurea Darkness Contrast Resolution Scan Size Multi Send - Samsung SCX-4701 | User Guide 1 - Page 32
Menu overview Items Fax Featurea Priority Send Forward Secure Receive Fax Setupa Add Page Cancel Job Sending Options Fax PC On Off Print Redial Times Redial Term Prefix Dial ECM Mode Send Report Image TCR Dial Mode b Items Fax Setupa Receiving Change Default Auto Report Copy Feature Scan - Samsung SCX-4701 | User Guide 1 - Page 33
Menu overview Items Copy Feature Contrast Original Type Layout Adjust Bkgd. Duplex Options Light+5- Light+1 Normal Dark+1- Dark+5 Text Text/Photo Photo Normal 2-Up 4-Up ID copy Poster Copy Clone Copy Off Auto Enhance Lev.1 Enhance Lev.2 Erase Lev.1- Erase Lev.4 Off 1 -> 2 Side Long 1 -> 2 - Samsung SCX-4701 | User Guide 1 - Page 34
ID Fax Numbera Date & Time Clock Mode Language Power Save Wakeup Event System Timeout Job Timeout Altitude Adj. Auto Continuec Paper Mismatch Paper Substitc PrintBlankPage Toner Save Eco Settings Paper Size Paper Type Paper Source Margin 2. Menu overview and basic setup 34 - Samsung SCX-4701 | User Guide 1 - Page 35
Menu overview Items System Setup Sound/Volume Report Maintenance Options Key Sound Alarm Sound Speaker Ringer All Report Configuration Supplies Info. Address Book Fax Senda Fax Senta Fax Receiveda Schedule Jobs Junk Faxa Network Conf. Usage Counter Fax Optionsa CLR Empty Msgd Supplies Life Serial - Samsung SCX-4701 | User Guide 1 - Page 36
Wi-Fi ON/OFF WPS Setting WLAN Setting WLAN Default WLAN Signal a. SCX-472x Series Only. b. This setting may not be available depending on enabled. d. This option only appears when small amount of toner is left in the cartridge. SCX-470x Series Items Copy Feature Scan Size Reduce/Enlarge Darkness - Samsung SCX-4701 | User Guide 1 - Page 37
Menu overview Items Copy Setup Print Setup Change Default Orientation Duplex Copies Resolution Darkness Options Scan Size Copies Copy Collation Reduce/Enlarge Duplex Darkness Contrast Original Type Adjust Bkgd Portrait Landscape Off 1 -> 2 Side Long 1 -> 2 SideShort [1-999]:1 600dpi-Normal - Samsung SCX-4701 | User Guide 1 - Page 38
Clock Mode Language Power Save Wakeup Event System Timeout Job Timeout Altitude Adj. Auto Continuea Paper Mismatch Paper Substitc Print Blank Page Toner Save Eco Settings Paper Size Paper Type Paper Source Margin Items System Setup Report Maintenance System Setup Clear Setting Options All Report - Samsung SCX-4701 | User Guide 1 - Page 39
Half 100Mbps Full Network Clear Setting Network Conf. a. This option only appears if "paper mismatch" is enabled. b. This option only appears when small amount of toner is left in the cartridge. 2. Menu overview and basic setup 39 - Samsung SCX-4701 | User Guide 1 - Page 40
Changing the display language To change the language that is displayed on the control panel, follow these steps: 1 Select (Menu) > System Setup > Machine Setup > Language on the control panel. It may be necessary to press OK to navigate to lower-level menus for some models. 2 Select the language you - Samsung SCX-4701 | User Guide 1 - Page 41
these specifications may cause problems or require repairs. Such repairs are not covered by Samsung's warranty or service agreements. • Make sure to adjust the paper guides. 2 1 3 1 Tray extension guide 2 Paper length guide 3 Paper width guide If you do not adjust the guide, it may cause paper - Samsung SCX-4701 | User Guide 1 - Page 42
Media and tray The paper quantity indicator shows the amount of paper in the tray. Power voltage 110V 220V Available paper Letter, Legal, US Folio, Oficio A4 1 Full 2 Empty 1 2 Paper type available for duplex printing Depending on the power voltage your machine uses, available paper types for - Samsung SCX-4701 | User Guide 1 - Page 43
Media and tray 3 Loading paper in the tray When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam. 2. Menu overview and basic setup 43 - Samsung SCX-4701 | User Guide 1 - Page 44
printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 45). • When papers overlap when printing using the manual feeder, open tray and remove the papers then try printing again. • When paper does not feed well while printing, push the paper in - Samsung SCX-4701 | User Guide 1 - Page 45
Media and tray 5 Printing on special media The table below shows the special media usable in each tray. The media is also shown in the Printing Preferences. To get the higest printing quality, select the proper media type from the Printing preferences window > Paper tab > Paper Type (see "Opening - Samsung SCX-4701 | User Guide 1 - Page 46
for paper weights for each sheet, refer to "Print media specifications" on page 105. Types Plain Thick Tray ● ● Manual feeder ● ● Types Tray Thicker Thin ● Bond ● Color CardStock ● Labels Transparency Envelope Thick Envelope Preprinted Cotton Recycled ● Archive ● (●: Included - Samsung SCX-4701 | User Guide 1 - Page 47
Media and tray To print an envelope, place it as shown in the following figure. • Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials. • Do not use damaged or poorly made envelopes. • Be sure the seam at both ends of the envelope extends - Samsung SCX-4701 | User Guide 1 - Page 48
Media and tray Transparency To avoid damaging the machine, use only transparencies designed for use in laser printers. • Do not use transparencies that separate from the backing sheet. • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being - Samsung SCX-4701 | User Guide 1 - Page 49
Media and tray Labels To avoid damaging the machine, use only labels designed for use in laser printers. - Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels - Samsung SCX-4701 | User Guide 1 - Page 50
paper Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. • In the software application, set the margins to at least - Samsung SCX-4701 | User Guide 1 - Page 51
Media and tray 6 Setting the paper size and type 7 Preparing originals After loading paper in the paper tray, set the paper size and type using the control panel buttons. It may be necessary to press OK to navigate to lower-level menus for some models. 1 Select (Menu) > System Setup > Paper Setup - Samsung SCX-4701 | User Guide 1 - Page 52
Media and tray 8 Loading originals You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax(SCX-472x Series only). 1 Lift and open the scanner lid. On the scanner glass Using the scanner glass, you can copy or scan originals. You can - Samsung SCX-4701 | User Guide 1 - Page 53
face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. • Be careful originals. • Leaving the scanner lid open while copying may affect copy quality and toner consumption. • Dust on the scanner glass may cause black spots on the printout. Always - Samsung SCX-4701 | User Guide 1 - Page 54
tray. Make sure that the bottom of the original stack matches the paper size marked on the document input tray. 3 Adjust the document feeder width guides to the paper size. • Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the - Samsung SCX-4701 | User Guide 1 - Page 55
Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 216). 3 Select your machine from the Select Printer list. 9 Printing If you are a Macintosh or Linux user, refer - Samsung SCX-4701 | User Guide 1 - Page 56
Basic printing 10 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in the Windows task bar. • You can also cancel the current job by pressing (Stop/Clear) on - Samsung SCX-4701 | User Guide 1 - Page 57
Basic printing 11 Opening printing preferences 4 Click Properties or Preferences. • The Printing Preferences window that appears in this user's guide may differ depending on the machine in use. • When you select an option in Printing Preferences, you may see a warning mark or . An mark means - Samsung SCX-4701 | User Guide 1 - Page 58
panel, eco mode is enabled. The default setting of Eco mode is Double-sided printing (Long Edge), Multiple Pages per Side (2), Skip blank pages, and Toner Save. Depending on the printer driver you use, Skip blank pages may not work properly. If Skip blank pages feature does not work properly, set - Samsung SCX-4701 | User Guide 1 - Page 59
Select this to turn on or off the eco mode. (Duplex (long edge)/Toner save/2-up/Skip blank pages) - Off: Set the eco mode off. - mode on. If you set the eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco > Settings), the On force message - Samsung SCX-4701 | User Guide 1 - Page 60
Basic printing Result simulator Result Simulator shows the results of reduced emission of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected. • The results are calculated on the basis that the total number of printed paper is one hundred - Samsung SCX-4701 | User Guide 1 - Page 61
Basic copying For special printing features, refer to the Advanced Guide (see "Copy menu" on page 179). 14 Basic copy 15 Changing the settings for each copy Your machine provides default settings for copying so that - Samsung SCX-4701 | User Guide 1 - Page 62
Basic copying 1 Select (copy) > (Menu) > Copy Feature > Darkness on the control panel. Or select Darkness button on the control panel. 2 Select the option you want and press OK. For example, the Light+5 being the lightest, and the Dark+5 being the darkest. 3 Press (Stop/Clear) to return to - Samsung SCX-4701 | User Guide 1 - Page 63
Basic copying To select from the predefined copy sizes 1 Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge on the control panel. 2 Select the option you want and press OK. 3 Press (Stop/Clear) to return to ready mode. To scale the copy by directly entering the scale rate 1 Select (copy) - Samsung SCX-4701 | User Guide 1 - Page 64
Basic copying 4 Press Start. Your machine begins scanning the front side and shows Place Back Side and Press [Start]. 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. • If you do not press the (Start) button, only the front side - Samsung SCX-4701 | User Guide 1 - Page 65
necessary to press OK to navigate to lower-level menus for some models. • if you want to scan using the network, refer to the Advanced Guide (see "Scanning from network connected machine" on page 238). 1 Place a single document face down on the document glass, or load the documents face up into - Samsung SCX-4701 | User Guide 1 - Page 66
special faxing features, refer to the Advanced Guide (See "Fax features" on page 241). 18 Preparing to fax SCX-470x Series does not support the fax features. • You cannot use lines to use a fax machine. If you use other Internet services (DSL, ISDN, VolP), you can improve the connection quality by - Samsung SCX-4701 | User Guide 1 - Page 67
in memory and sent to a remote station. After transmission, the originals are automatically erased from memory (see "Features by models" on page 7). Sending a fax manually Perform the following to send a fax using (On Hook Dial) on the control panel. If your machine is a handset model, you can send - Samsung SCX-4701 | User Guide 1 - Page 68
or select a group dial number using the (Address book) button (see Advanced Guide). 6 Enter the second fax number and press OK. The display asks you you entered in the order in which you entered them. SCX-470x Series does not support the fax features. Before starting a fax, change the following - Samsung SCX-4701 | User Guide 1 - Page 69
is not available in this mode. • You can only send a color fax if the machine you are communicating with supports color fax reception and you send the fax manually. 1 Select panel. (fax) > (Menu) > Fax Feature > Resolution on the control 2 Select the option you want and press OK. • Standard - Samsung SCX-4701 | User Guide 1 - Page 70
purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories 71 • Available supplies 72 • Available maintenance parts 73 • Redistributing toner 74 • Replacing the toner cartridge 75 • Monitoring the supplies life 77 • Setting the - Samsung SCX-4701 | User Guide 1 - Page 71
where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service. 3. Maintenance 71 - Samsung SCX-4701 | User Guide 1 - Page 72
according to the specific country conditions. Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung - Samsung SCX-4701 | User Guide 1 - Page 73
machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of which is - Samsung SCX-4701 | User Guide 1 - Page 74
and/or density variation side to side. • The Status LED blinks red. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the - Samsung SCX-4701 | User Guide 1 - Page 75
cartridge Click this link to open an animation about solving power problems. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing - Samsung SCX-4701 | User Guide 1 - Page 76
Replacing the toner cartridge When a toner cartridge has reached the end of life, the machine will stop printing. 3. Maintenance 76 - Samsung SCX-4701 | User Guide 1 - Page 77
Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. It may be necessary to press OK to - Samsung SCX-4701 | User Guide 1 - Page 78
in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. 1 Select (Menu) > System Setup > Maintenance > Toner Low Alert on the control panel. 2 Select the option you want. 3 Press OK to - Samsung SCX-4701 | User Guide 1 - Page 79
, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. 1 Cleaning the outside Clean the machine cabinet with a soft, lint-free cloth. Dampen the - Samsung SCX-4701 | User Guide 1 - Page 80
Cleaning the machine 2 Cleaning the inside • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the front cover, close the output support first. 3. Maintenance 80 - Samsung SCX-4701 | User Guide 1 - Page 81
Cleaning the machine 3 Cleaning the pickup roller • Before opening the front cover, close the output support first. • If your machine has a power switch, turn the power switch before cleaning the machine. 3. Maintenance 81 - Samsung SCX-4701 | User Guide 1 - Page 82
Cleaning the machine 3. Maintenance 82 - Samsung SCX-4701 | User Guide 1 - Page 83
Cleaning the machine 4 Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Lift and open the - Samsung SCX-4701 | User Guide 1 - Page 84
Cleaning the machine 5 Close the scanner lid. 3. Maintenance 84 - Samsung SCX-4701 | User Guide 1 - Page 85
screen, check the message on the display screen first to solve the error. If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced User's Guide. If you cannot find a solution in the User's Guide or the problem persists, call for service. - Samsung SCX-4701 | User Guide 1 - Page 86
be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 41). • Do not overload the tray. Use only recommended print media (see "Print media specifications" on page 105). 4. Troubleshooting 86 - Samsung SCX-4701 | User Guide 1 - Page 87
tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 4. Troubleshooting 87 - Samsung SCX-4701 | User Guide 1 - Page 88
Clearing original document jams 1 Original paper jam in front of scanner 4. Troubleshooting 88 - Samsung SCX-4701 | User Guide 1 - Page 89
Clearing original document jams 2 Original paper jam inside of scanner 4. Troubleshooting 89 - Samsung SCX-4701 | User Guide 1 - Page 90
Clearing original document jams 3 Original paper jam in exit area of scanner 1 Remove any remaining pages from the document feeder. 2 Gently remove the jammed paper from the document feeder. 4. Troubleshooting 90 - Samsung SCX-4701 | User Guide 1 - Page 91
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4 In tray Click this link to open an animation about solving power problems. 4. Troubleshooting 91 - Samsung SCX-4701 | User Guide 1 - Page 92
Clearing paper jams 5 In the manual tray Click this link to open an animation about solving power problems. 4. Troubleshooting 92 - Samsung SCX-4701 | User Guide 1 - Page 93
Clearing paper jams 6 Inside the machine Click this link to open an animation about solving power problems. The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting 93 - Samsung SCX-4701 | User Guide 1 - Page 94
Clearing paper jams 7 In the exit area Click this link to open an animation about solving power problems. 4. Troubleshooting 94 - Samsung SCX-4701 | User Guide 1 - Page 95
Clearing paper jams 8 In the duplex unit area Click this link to open an animation about solving power problems. 1 2 1 2 4. Troubleshooting 95 - Samsung SCX-4701 | User Guide 1 - Page 96
, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers's Printing Status or Smart Panel program window. • If the problem persists, call a service representative. Status LED Status Off Green Blinking - Samsung SCX-4701 | User Guide 1 - Page 97
19752. The number of pages may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing. b. SCX-472x Series only. 4. Troubleshooting 97 - Samsung SCX-4701 | User Guide 1 - Page 98
job again. If the problem persists, call a service representative. • When you call for service, provide the service representative with the contents of • Paper Jam in Manual Feeder Paper has jammed in the manual feeder. Clear the jam (see "In the manual tray" on page 92 ). 4. Troubleshooting 98 - Samsung SCX-4701 | User Guide 1 - Page 99
. Small amount of toner is left in the indicated cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for a replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 74). 4. Troubleshooting 99 - Samsung SCX-4701 | User Guide 1 - Page 100
toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty. • If the machine stops printing, replace the toner cartridge (see "Replacing the toner cartridge" on page 75). 4. Troubleshooting - Samsung SCX-4701 | User Guide 1 - Page 101
paper in tray or manual feeder. Load paper in problem persists, please call for service. The memory is full. Print or remove the received fax job in Secure Receive (see Advanced Guide). The scanner is locked. Reboot the power. If the problem persists, please call for service. 4. Troubleshooting - Samsung SCX-4701 | User Guide 1 - Page 102
5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications 103 • Regulatory information 113 • Copyright 126 - Samsung SCX-4701 | User Guide 1 - Page 103
Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Dimensiona Weighta Noise Levelb Temperature Humidity Power ratingc Items Width x Length x Height Description 406 x 338 x - Samsung SCX-4701 | User Guide 1 - Page 104
Specifications Items Power consumption Average operating mode Less than 400W Ready mode Less than 50 W Power save mode Less than 3.0 W Power off mode Less than 0.2 W (0.1 Wd) Wirelesse Module T77H262 a. Dimensions and weight are measured without a handset. b. Sound Pressure Level, ISO - Samsung SCX-4701 | User Guide 1 - Page 105
x 9.84 inches) 184 x 267 mm (7.25 x 10.5 inches) 148 x 210 mm (5.83 x 8.27 inches) 105 x 148 mm (4.13 x 5.83 inches) Print media weight/Capacitya Tray Manual feederb 60 to 163 g/m2 (16 to 43 lbs bond) • 250 sheets of 80 g/m2 (21 lbs bond) 60 to 220 g/m2 (16 to 59 - Samsung SCX-4701 | User Guide 1 - Page 106
Plain paper section Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5 Refer to the Plain paper section Print media weight/Capacitya Tray Manual feederb Not available in tray 60 to 220 g/m2 (16 to 59 lbs bond) 91 to 105 g/m2 (24 to 28 lbs bond) Not available - Samsung SCX-4701 | User Guide 1 - Page 107
28 to 32 lbs bond) 106 to 120 g/m2 (28 to 32 lbs bond) Minimum size (custom) • Manual feeder: 76 x 127 mm (3 x 5 inches) 60 to 163 g/m2 (16 to 43 lbs bond) the numeric level of smoothness. d. The paper types available in the manual feeder: Plan, Thick, Thicker, Thin, Cotton, Colored, Pre-printed, - Samsung SCX-4701 | User Guide 1 - Page 108
512 MB (2 GB) Intel® Pentium® IV 3 GHz 512 MB (1 GB) Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). • DVD-R/W Drive Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or - Samsung SCX-4701 | User Guide 1 - Page 109
requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required. Macintosh Operating system Mac OS X 10.4 Mac OS X 10.5 Mac OS X 10 - Samsung SCX-4701 | User Guide 1 - Page 110
Specifications Linux Items Operating system CPU RAM Free HDD space Requirements Redhat® Enterprise Linux WS 4, 5 (32/64 bit) Fedora 5 ~ 13 (32/64 bit) SuSE Linux 10.1 (32 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, - Samsung SCX-4701 | User Guide 1 - Page 111
network machine. The following table shows the network environments supported by the machine. Items Network interface Network operating system Specifications Ethernet 10/100 Base-TX Wired Lan • 802.11b/g/n Wireless LAN (SCX-472x Series only) • Windows 2000/Server 2003 /Server 2008/XP/Vista/7/ - Samsung SCX-4701 | User Guide 1 - Page 112
Specifications Items Network protocols Wireless security Specifications • TCP/IPv4 • DHCP, BOOTP • DNS, WINS, Bonjour, SLP, UPnP • Standard TCP/IP Printing (RAW), LPR, IPP, WSD • SNMPv 1/2/3, HTTP, IPSec • TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP, IPSec) • Authentication: Open System, - Samsung SCX-4701 | User Guide 1 - Page 113
any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition. Warning 6 Ozone safety Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible - Samsung SCX-4701 | User Guide 1 - Page 114
Regulatory information 7 Mercury Safety Contains Mercury, Dispose According to Local, State or Federal Laws.(U.S.A. only) 9 Recycling Recycle or dispose of the packaging material for this product in an environmentally responsible manner. 8 Power saver This printer contains advanced energy - Samsung SCX-4701 | User Guide 1 - Page 115
wastes for disposal. (Applicable in the European Union and other European countries with separate battery return systems.) This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed with other household waste at the end of their working life - Samsung SCX-4701 | User Guide 1 - Page 116
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - Samsung SCX-4701 | User Guide 1 - Page 117
(2) this device must accept any interference received, including interference that may cause undesired operation of the device. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for - Samsung SCX-4701 | User Guide 1 - Page 118
Regulatory information FCC Statement for Wireless LAN use: 17 Germany only While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed. Therefore, the user must maintain a - Samsung SCX-4701 | User Guide 1 - Page 119
several s of equipment on the same telephone line may result in problems making and receiving telephone calls, especially ringing when your line is called on your telephone line should be less than five in order to assure proper service from the telephone company. In some cases, a sum of five may not - Samsung SCX-4701 | User Guide 1 - Page 120
number to advise the emergency service dispatcher of your intentions. The dispatcher will give you further instructions on how to actually test same phone line as your machine, you may experience transmission and reception problems with all the equipment. It is recommended that no other equipment, - Samsung SCX-4701 | User Guide 1 - Page 121
-472xHW Series, SCX-472xFD Series, SCX-472xHD Series, SCX472xHN Series, SCX-470xDN Series] is in compliance with the essential requirements and other relevant provisions of R&TTE Directive 1999/5/EC. The declaration of conformity may be consulted at www.samsung.com, go to Support > Download center - Samsung SCX-4701 | User Guide 1 - Page 122
Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. The product has been tested against TBR21. To assist - Samsung SCX-4701 | User Guide 1 - Page 123
Regulatory information No limitations at this time 24 Israel only 25 Regulatory compliance statements Wireless guidance Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. The - Samsung SCX-4701 | User Guide 1 - Page 124
interference to other devices or services is harmful or perceived as is fully assembled. Wireless devices are not user serviceable. Do not modify them in any way. Modification to void the authorization to use it. Contact manufacturer for service. Only use drivers approved for the country in which - Samsung SCX-4701 | User Guide 1 - Page 125
Regulatory information 26 China only 5. Appendix 125 - Samsung SCX-4701 | User Guide 1 - Page 126
without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user's guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd. • Microsoft, Windows, Windows Vista, Windows 7, and Windows Server 2008 R2 - Samsung SCX-4701 | User Guide 1 - Page 127
User's Guide SCX-472x Series SCX-470x Series AADDVVAANNCCEEDD This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides - Samsung SCX-4701 | User Guide 1 - Page 128
ADVANCED 1. Software Installation Installation for Macintosh 131 Reinstallation for Macintosh 132 Installation for Linux 133 Reinstallation for Linux 135 2. Using a Network-Connected Machine Useful network programs 137 Wired network setup 138 Installing driver over the network 141 - Samsung SCX-4701 | User Guide 1 - Page 129
SyncThru™ Web Service 258 Using Samsung Easy Printer Manager 261 Using Samsung Printer Status 264 Using Smart Panel 266 Using the Linux Unified Driver Configurator 268 6. Troubleshooting Paper feeding problems 273 Power and cable connecting problems 274 Printing problems 275 Printing - Samsung SCX-4701 | User Guide 1 - Page 130
1. Software Installation This chapter provides instructions for installing essential and helpful software for use • Reinstallation for Linux 135 • If you are a Windows OS user, refer to the Basic Guide for installing the machine's driver (see "Installing the driver locally" on page 28). • Only - Samsung SCX-4701 | User Guide 1 - Page 131
Installation for Macintosh 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Macintosh desktop. 4 Double-click the MAC_Installer folder > Installer OS X icon. 5 - Samsung SCX-4701 | User Guide 1 - Page 132
Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your - Samsung SCX-4701 | User Guide 1 - Page 133
You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When the - Samsung SCX-4701 | User Guide 1 - Page 134
Installation for Linux 3 Installing the Printer Settings Utility 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type "root" in the Login field and enter the system password. You must log in as a super user (root) to install - Samsung SCX-4701 | User Guide 1 - Page 135
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type "root" in the Login field and enter the system password. You - Samsung SCX-4701 | User Guide 1 - Page 136
gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 137 • Wired network setup 138 • Installing driver over the network 141 • IPv6 configuration 150 • Wireless network setup 153 Supported optional devices and features may - Samsung SCX-4701 | User Guide 1 - Page 137
Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot you to select a network interface and manually configure the IP addresses for use with 140. • The machine that does not support the network interface, it will not be able to use this - Samsung SCX-4701 | User Guide 1 - Page 138
A2:78 • IP Address: 192.0.0.192 • The machine that does not support the network interface, it will not be able to use this feature (see "Rear -ROM by double-click Application > SetIP > Setup.exe. 2 Follow the instructions in the installation window. 3 Connect your machine to the network with a - Samsung SCX-4701 | User Guide 1 - Page 139
using SetIP (Macintosh) Before using the SetIP program, disable the computer firewall from System Preferences > Security > Firewall. The following instructions may vary from your model. Find the machine's MAC address from the Network Configuration Report (see "Printing a network configuration - Samsung SCX-4701 | User Guide 1 - Page 140
disable the computer firewall from System Preferences or Administrator. 5 The machine will automatically print the Network Configuration Report. The following instructions may vary from your model or operating systems. 1 Open /opt/Samsung/mfp/share/utils/. 2 Double-click the SetIPApplet.html file - Samsung SCX-4701 | User Guide 1 - Page 141
Custom Installation allows you to select the machine's connection and choose individual components to install. Follow the instructions on the window. • SCX-470x Series does not support the Wireless Setting and Installation menu. 4 Read License Agreement, and select I accept the terms of the License - Samsung SCX-4701 | User Guide 1 - Page 142
the one you wish to use and click OK. If the driver searched only one machine, the confirmation window appears. 6 Follow the instructions in the installation window. Silent installation Mode Silent installation mode is an installation method that does not require any user intervention. Once you - Samsung SCX-4701 | User Guide 1 - Page 143
Installing driver over the network Command- line Definition Description /a"" or /A"" Specifies destination path for installation. The destination path should be a fully qualified path. Since machine drivers should be installed on the OS specific location, this command - Samsung SCX-4701 | User Guide 1 - Page 144
system. /v"" or Shares installed machine /V"" and add other available platform drivers for Point & Print. It will install all supported Windows OS platform's machine drivers to system and share it with specified for point and print. /o or /O Opens Printers - Samsung SCX-4701 | User Guide 1 - Page 145
Installing driver over the network If you have not set the IP address yet, click Set IP address and refer to "IPv4 configuration using SetIP (Macintosh)" on page 139. If you want to set the wireless setting, refer to "Setup using Macintosh" on page 165. 10 Click Install. All components necessary - Samsung SCX-4701 | User Guide 1 - Page 146
need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). To install other software: • See "Installing the Smart Panel" on page 133. • See "Installing the Printer Settings Utility" on page - Samsung SCX-4701 | User Guide 1 - Page 147
Installing driver over the network 9 UNIX See administration guide of your UNIX OS for details. • Make sure your machine supports the UNIX operating system before installing the UNIX printer driver (see "Operating System" on page 7). • The commands are marked with "", when typing the commands, do - Samsung SCX-4701 | User Guide 1 - Page 148
Installing driver over the network On some UNIX OS, for example on Solaris 10, just added printers may not be enabled and/or may not accept jobs. In this case run the following two commands on the root terminal: "accept " "enable " Uninstalling the printer driver package - Samsung SCX-4701 | User Guide 1 - Page 149
Installing driver over the network 11 Check the Make Default option to set this printer as default. 12 Click OK to add the printer. 2. Using a Network-Connected Machine 149 - Samsung SCX-4701 | User Guide 1 - Page 150
IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. 7 The Add Printer Wizard window appears. Follow the instructions in the window. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7 or "Menu - Samsung SCX-4701 | User Guide 1 - Page 151
addresses The machine supports the following IPv6 IPv6 address configured by a DHCPv6 server. • Manual Address: Manually configured IPv6 address by a user. DHCPv6 address Go. 2 If it's your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below default ID - Samsung SCX-4701 | User Guide 1 - Page 152
Click the Apply button. Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see "Printing - Samsung SCX-4701 | User Guide 1 - Page 153
Wireless network setup • Make sure your machine supports a wireless network. Wireless network may not be available depending on the model. (see "Features by models" on page 7). • This features available for SCX-472xW Series only. 12 Getting started Wireless network name and network key Wireless - Samsung SCX-4701 | User Guide 1 - Page 154
the access point (or wireless router) you are using. Refer to the user's guide of the access point (or wireless router) you are using. • With a Macintosh operating systems are supported). • With a network cable: You can set up a wireless network using the SyncThru™ Web Service program (see "Using - Samsung SCX-4701 | User Guide 1 - Page 155
Wireless network setup The Personal Identification Number (PIN) method helps you connect your machine to a wireless network by entering the supplied PIN information on a WiFi Protected Setup™ (WPS)-enabled access point (or wireless router). Factory default in your machine is PBC mode, which is - Samsung SCX-4701 | User Guide 1 - Page 156
Wireless network setup Machines without an display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the status LED blinks quickly. The machine starts connecting to the wireless network. The LED blinks slowly for up to two minutes - Samsung SCX-4701 | User Guide 1 - Page 157
Wireless network setup Canceling the connection process To cancel the wireless network connection when the machine is connecting to the wireless network, press and release the (Cancel or Stop/Clear) button on the control panel. You need to wait 2 minuites to re-connect to the wireless network. - Samsung SCX-4701 | User Guide 1 - Page 158
Wireless network setup 4 According to the network you selected, the WLAN security encryption type will be WEP or WPA. • In case of WEP, press the Open System or SharedKey. - Open System: Authentication is not used, and Encryption may or may not be used, depending on the need for data security. - Samsung SCX-4701 | User Guide 1 - Page 159
-PSK to authenticate the print server based on WPA Pre-Shared Key. This uses a shared secret key (generally called Pre-Shared Key passphrase), which is manually configured on the access point and each of its clients. a Press OK when WPA-PSK or WPA2-PSK appears of on the display. b Press OK - Samsung SCX-4701 | User Guide 1 - Page 160
cable is properly connected between the computer and machine, and follow the instructions on the window. 7 After searching, the window shows the wireless want to choose, or if you want to set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network Name: Enter the - Samsung SCX-4701 | User Guide 1 - Page 161
Wireless network setup • Confirm Network Key: Confirm the encryption network key value. • WEP Key Index: If you are using WEP Encryption, select the appropriate WEP Key Index. The wireless network security window appears when the access point has security settings. The wireless network security - Samsung SCX-4701 | User Guide 1 - Page 162
Wireless network setup 10 The Wireless Network Setting Complete window appears. Select Yes if you accept the current settings and continue the setup procedure. Select No if you want to return to the beginning screen. Then, click Next. 11 Click Next when the Confirm Printer Connection window appears - Samsung SCX-4701 | User Guide 1 - Page 163
. If the software has failed to search the network, check if the USB cable is connected properly between the computer and machine, and follow the instruction in the window. • Install Now: If you have set the wireless network, click this button to install the machine's driver to use the wireless - Samsung SCX-4701 | User Guide 1 - Page 164
Wireless network setup • Confirm Network Key: Confirm the encryption network key value. • WEP Key Index: If you are using WEP Encryption, select the appropriate WEP Key Index. The wireless network security window appears when the ad hoc network has security setting. The wireless network security - Samsung SCX-4701 | User Guide 1 - Page 165
Wireless network setup 9 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Click Next. 14 If the test page prints out correctly, click Yes. If not, click No to reprint it. If the Change PC Network Setting window appears, follow the steps - Samsung SCX-4701 | User Guide 1 - Page 166
cable is connected between the computer and machine properly, and follow the instructions in the window. 13 After searching, the window shows the wireless are using and click Next. When you set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network Name: Enter the - Samsung SCX-4701 | User Guide 1 - Page 167
Wireless network setup The wireless network security window appears when the access point has security setting. The wireless network security window appears. The window may differ according to its security mode: WEP or WPA. • WEP Select Open System or Shared Key for the authentication and enter the - Samsung SCX-4701 | User Guide 1 - Page 168
wireless network devices. If the search has failed, check if the USB cable is connected between the computer and machine properly, and follow the instructions in the window. Creating the ad hoc network in Macintosh 1 Check whether the USB cable is connected to the machine. 2 Turn on your computer - Samsung SCX-4701 | User Guide 1 - Page 169
Wireless network setup 12 After searching the wireless networks, a list of wireless networks your machine has searched appears. If you want to use the Samsung default ad hoc setting, select the last wireless network on the list, which Network Name(SSID) is portthru and Signal is Printer Self - Samsung SCX-4701 | User Guide 1 - Page 170
network configuration. 15 When the wireless network setting is completed, disconnect the USB cable between the computer and machine. 16 Follow the instructions on the screen to complete the installation. After the installation is finished, click Quit or Restart. 18 Using a network cable Your machine - Samsung SCX-4701 | User Guide 1 - Page 171
parameters, you can use SyncThru™ Web Service. Using SyncThru™ Web Service Printing a network configuration report You can identify IP address in the browser window. For example, This program is used to manually set the network IP address of your machine using its MAC address to communicate - Samsung SCX-4701 | User Guide 1 - Page 172
if you want to set the wireless network directly, select Custom. 7 Select the one Network Name(SSID) in the list. • SSID: SSID (Service Set Identifier) is a name that identifies a wireless network, access points, and wireless devices attempting to connect to a specific wireless network must use the - Samsung SCX-4701 | User Guide 1 - Page 173
SyncThru™ Web Service window opens, click Network Settings. 6 Click Wireless > Custom. You can also turn the Wi-Fi network on/off. 20 Troubleshooting Connecting Failure cable. • The machine does not support a wireless network. Check the machine's user's guide included on the software CD supplied - Samsung SCX-4701 | User Guide 1 - Page 174
If problems occur while using the machine on a network, check the following: For information on the access point (or wireless router), refer to its own user's guide. • Your computer, access point (or wireless router), or machine may not be turned on. • Check the wireless reception around the - Samsung SCX-4701 | User Guide 1 - Page 175
searching, firewall software might be blocking the communication. Refer to the user's guide for the software to turn it off and try searching for the machine (or wireless router) are not separated by poles, walls, or support columns containing metal or concrete. • The machine is located away from - Samsung SCX-4701 | User Guide 1 - Page 176
3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter 177 • Print menu 178 • Copy menu 179 • Fax menu 186 • Scan menu 190 • System setup 192 • Admin setup - Samsung SCX-4701 | User Guide 1 - Page 177
features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 31). The following are tips for using this chapter • The control panel provides access to various menus to set - Samsung SCX-4701 | User Guide 1 - Page 178
sharper printed characters and graphics. Lightens or darkens the print on the page. The Normal setting usually produces the best result. Use the Light toner density setting to save toner. Prints text darker than on a normal document. Sets the emulation type and option. 3. Useful Setting Menus 178 - Samsung SCX-4701 | User Guide 1 - Page 179
Copy menu 1 Item Copy feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31). Reduce/Enlarge Description Reduces or enlarges the size of a copied image (see "Reduced or enlarged copy" on page - Samsung SCX-4701 | User Guide 1 - Page 180
Copy menu Item • Copy Collation • Collate Copy Description Set the machine to sort the copy job. For example, if you make 2 copies of a 3 page original, one complete 3 page document will print followed by a second complete document. • On: Prints output in sets to match the sequence of originals. - Samsung SCX-4701 | User Guide 1 - Page 181
Copy menu Item Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Item Description Prints multiple original images on a single page. The number of - Samsung SCX-4701 | User Guide 1 - Page 182
Copy menu Item Description The Book Copy feature allows you to copy an entire book. If the book is too thick, lift the cover until its hinges are caught by the stopper and then close the cover. If the book or magazine is thicker than 30 mm, start copying with the cover open. Item Booklet - Samsung SCX-4701 | User Guide 1 - Page 183
Copy menu Item Description Allows you to create a binding edge for the document. The image can be adjusted up or down on the page and/or shifted to the right or left. Item Description Allows you to erase spots, drill holes, fold creases and staple marks along any of the four edges of a document. - Samsung SCX-4701 | User Guide 1 - Page 184
Copy menu Item Watermark copying Description The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading "DRAFT" or "CONFIDENTIAL" printed diagonally across the first page or all pages of a document. Item • 2-> - Samsung SCX-4701 | User Guide 1 - Page 185
Copy menu 2 Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31). To change the menu options: Press (copy) > (Menu) > Copy Setup on the control panel. Item Change Default Description - Samsung SCX-4701 | User Guide 1 - Page 186
Fax menu 3 Fax Feature • Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31). • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). - Samsung SCX-4701 | User Guide 1 - Page 187
Fax menu Item Priority Send Forward Secure Receive Add Page Cancel Job Description Scans the original into memory and immediately transmits it when the current operation is finished. Priority transmission will interrupt a sending to multiple destinations between stations (example, when the - Samsung SCX-4701 | User Guide 1 - Page 188
Fax menu Item Send Report Image TCR Dial Mode Toll Save Setup Wizard Description Sets the machine to print a report whether a fax transmission was successfully completed or not. If you select On-Error, the machine prints a report only when a transmission is not successful. Prints a transmission - Samsung SCX-4701 | User Guide 1 - Page 189
Fax menu Item DRPD Mode Duplex Print • Doc Box Saving • Document Box Saving Description Enables a user to use a single telephone line to answer several different telephone numbers. You can set the machine to recognize different ring patterns for each number. This setting may not be available - Samsung SCX-4701 | User Guide 1 - Page 190
Scan menu 6 Scan feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31). Item • SMB Default • SMB Send Report To change the menu options: Local PC • Press (scan) > (Menu) > Scan Feature on the - Samsung SCX-4701 | User Guide 1 - Page 191
Scan menu 7 Scan setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31). Item Contrast To change the menu options: • Press (scan) > (Menu) > Scan Setup on the control panel. • Or press Setup > - Samsung SCX-4701 | User Guide 1 - Page 192
System setup 8 Machine setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31). To change the menu options: • Press (Menu) > System Setup > Machine Setup on the control panel. • Or press Setup > - Samsung SCX-4701 | User Guide 1 - Page 193
System setup Item Job Timeout Wakeup Event Auto Continue • Altitude Adj. • Altitude Adjustment Description Sets the length of time the printer waits before printing the last page of a print job that does not end with a command to print the page. You can set the condition to wake up from power-save - Samsung SCX-4701 | User Guide 1 - Page 194
a USB memory stick to the machine. Activating this mode extends the life of your toner cartridge and reduces your cost per page beyond what one would experience in the normal mode set from the SyncThru™ Web Service. Restores the machine's factory default settings. 3. Useful Setting Menus 194 - Samsung SCX-4701 | User Guide 1 - Page 195
System setup 9 Paper setup 10 Sound / Volume Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31). Some menus may not appear in the display depending on options or models. If so, it is not applicable - Samsung SCX-4701 | User Guide 1 - Page 196
System setup Item Speaker Ringer Description Turns on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to Comm. which means the speaker is on until the remote machine answers. You can adjust the volume level using On Hook Dial. - Samsung SCX-4701 | User Guide 1 - Page 197
System setup Item Demo Page Fax Send Fax Sent Fax Received Email Sent • Scheduled Jobs • Fax Scheduled Jobs JunkFax • Network Conf. • Network Configuration Description Prints the demo page to check whether your machine is printing properly or not. Prints a transmission report including the fax - Samsung SCX-4701 | User Guide 1 - Page 198
indicators (see "Monitoring the supplies life" on page 77.) Customizes the level to alert toner low or toner empty (see "Setting the toner low alert" on page 78). Shows the machine's serial number. When you call for service or register as a user on the Samsung website, you can find this. Enables the - Samsung SCX-4701 | User Guide 1 - Page 199
System setup 13 Clear setting Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31). To change the menu options: • Press (Menu) > System Setup > Clear Setting on the control panel. • Or press Setup > - Samsung SCX-4701 | User Guide 1 - Page 200
a USB device. Views the file list from the File Navigation. Select a file to delete. You can format the USB device. Shows the remaining space. Item Manual Description You can overwrite the embedded USB memory to clear all of the data stored in. 3. Useful Setting Menus 200 - Samsung SCX-4701 | User Guide 1 - Page 201
System setup 17 Emulation setup 18 Email setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31). Some menus may not appear in the display depending on options or models. If so, it is not - Samsung SCX-4701 | User Guide 1 - Page 202
System setup 19 Address book setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31). • Press Setup > Machine Setup > Address Book on the touch screen. Option PhoneBook Email Description Adds, - Samsung SCX-4701 | User Guide 1 - Page 203
on your machine's network connection and configuration. You can sets whether to use Ethernet on or off. You can sets whether to use SyncThru™ Web Service or not. TCP/IP (IPv4) There are lots of parameters to be set. If you are not sure, leave as is, or consult the network - Samsung SCX-4701 | User Guide 1 - Page 204
Changes the machine's password for accessing the Admin Setup. Maintenance • Clean Fuser: Cleans the fuser by printing a sheet. The printed sheet has toner debris on it. • CLR Empty Msg.: Prevents the TonerLow Alert message from appearing on the display. • Supplies Info.: Allows you to check - Samsung SCX-4701 | User Guide 1 - Page 205
Custom setup This menu appears only when the XOA (eXtensible Open Architecture) web application is installed. Contact the administrator to use this menu. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page - Samsung SCX-4701 | User Guide 1 - Page 206
4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment 207 • Storing email address 208 • Entering various characters 210 • Setting up the fax address book 211 • Registering authorized users 214 • Printing features 215 • - Samsung SCX-4701 | User Guide 1 - Page 207
height of the machine above sea level. The following information will guide you on how to set your machine for the best print is connected to the network, you can set the altitude via SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 258). • You can also set the altitude in System - Samsung SCX-4701 | User Guide 1 - Page 208
Storing email address You can set up address book with the email addresses you use frequently via SyncThru™ Web Service and then easily and quickly enter email addresses by entering the location numbers assigned to them in address book. 1 Storing on your machine To scan - Samsung SCX-4701 | User Guide 1 - Page 209
Storing email address Searching with a particular first letter 1 Select (scan) on the control panel. 2 Press (Address Book) > Search & Send > Select an address group > ID on the control panel. 3 Enter the first few letters of the name you want. 4 Press the arrows until the name and number you want - Samsung SCX-4701 | User Guide 1 - Page 210
Entering various characters As you perform various tasks, you may need to enter names and numbers. For example, when you set up your machine, you enter your name or your company's name, and the fax number. When you store fax numbers or email addresses in memory, you may also enter the corresponding - Samsung SCX-4701 | User Guide 1 - Page 211
Setting up the fax address book You can set up speed number with the fax numbers you use frequently via SyncThru™ Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. 5 Registering a speed dial number 1 Select (fax) > ( - Samsung SCX-4701 | User Guide 1 - Page 212
Setting up the fax address book 4 Change the fax number and press OK. 5 Press (Cancel or Stop/Clear) to return to ready mode. 8 Registering a group dial number 1 Select (fax) > (Address Book) > New & Edit > Group Dial on the control panel. Or select Setup > Machine Setup > Next >Address Book > - Samsung SCX-4701 | User Guide 1 - Page 213
Setting up the fax address book 10 Searching address book for an entry There are two ways to search for a number in memory. You can either scan from A to Z sequentially, or you can search by entering the first letters of the name associated with the number. 1 Select ct (fax) > (Address Book) > - Samsung SCX-4701 | User Guide 1 - Page 214
account information of authorized users to your local machine using SyncThru™ Web Service. 1 Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 258). 2 Click Login on the upper right of the SyncThru™ Web Service website. 3 Type in the ID and Password then click Login. • ID - Samsung SCX-4701 | User Guide 1 - Page 215
Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 55). • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 12 - Samsung SCX-4701 | User Guide 1 - Page 216
the Select Software and Utilities to Install window. • For models that provide XPS driver from the Samsung website, www.samsung.com > find your product> Support or downloads. Printing to a file (PRN) You will sometimes need to save the print data as a file. 2 Click Print. 3 Type in the destination - Samsung SCX-4701 | User Guide 1 - Page 217
Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application's Print window to change the print settings. The - Samsung SCX-4701 | User Guide 1 - Page 218
with Letter, Legal, A4, US Folio or Oficio sized paper • If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of the document first. After that, a message appears on your computer. • Skip Blank Pages feature does not work - Samsung SCX-4701 | User Guide 1 - Page 219
-Sided Printing: Check this option to reverse the print order when duplex printing. This option is not available when you use Double-sided Printing (Manual). Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease - Samsung SCX-4701 | User Guide 1 - Page 220
Printing features Item Description Watermark (Creating a watermark) a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text message in - Samsung SCX-4701 | User Guide 1 - Page 221
Printing features Item Description Overlaya (Creating a new page overlay) a To save the document as an overlay, access Printing Preferences. b Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. c In the Edit Overlay window, click Create. d In the - Samsung SCX-4701 | User Guide 1 - Page 222
Printing features Item Print Mode Job Encryption Description • This feature is available only if you have installed the optional memory or mass storage device (HDD) (see "Variety feature" on page 10). • Some menus may not appear on the display depending on options or models. If so, it is not - Samsung SCX-4701 | User Guide 1 - Page 223
not a PDF file can be printed using the Direct Printing Utility program depends on how the PDF file was created. • The Direct Printing Utility program supports PDF version 1.7 and below. For higher versions, you must open the file to print it. 2 Select your machine from the Select Printer drop-down - Samsung SCX-4701 | User Guide 1 - Page 224
sent to the machine. 16 Macintosh printing Some features may not be available depending on models or options. It means that the features are not supported. Printing a document When you print with a Macintosh, you need to check the printer driver settings in each application you use. Follow the steps - Samsung SCX-4701 | User Guide 1 - Page 225
Printing on both sides of the paper Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature" on page 10). Using help Click the question mark on the bottom-left corner of the window and click on the topic - Samsung SCX-4701 | User Guide 1 - Page 226
but the driver's package replaces the standard lpr tool by a much more user-friendly LPR GUI program. To print any document file: Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing - Samsung SCX-4701 | User Guide 1 - Page 227
the Printer Properties window. 18 Unix printing Some features may not be available depending on models or options. It means that the features are not supported (see "Features by models" on page 7). Proceeding the print job After installing the printer, choose any of the image, text, PS or HPGL files - Samsung SCX-4701 | User Guide 1 - Page 228
Printing features To take advantage of the printer features provided by your printer driver, press Properties. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing. 5 Press - Samsung SCX-4701 | User Guide 1 - Page 229
Printing features Margins tab • Use Margins: Set the margins for the document. By default, margins are not enabled. The user can change the margin settings by changing the values in the respective fields. Set by default, these values depend on the page size selected. • Unit: Change the units to - Samsung SCX-4701 | User Guide 1 - Page 230
Scan features • For basic scanning features, refer to the Basic Guide (see "Basic scanning" on page 65). • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). • The - Samsung SCX-4701 | User Guide 1 - Page 231
Scan features 20 Setting the scan settings in the computer 21 Scanning from network connected machine This feature may not be available depending on model or optional goods (see "Features by models" on page 7). Make sure the printer driver is installed on your computer using the software CD, - Samsung SCX-4701 | User Guide 1 - Page 232
depending on your operating system or the application you are using. Setting up an email account 1 Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 258). 2 Select Settings > Network Settings and Outgoing Mail Server(SMTP). 3 Enter the IP address in dotted decimal notation - Samsung SCX-4701 | User Guide 1 - Page 233
. You can send an email to yourself by activating the Auto Send To Self option in the Settings > Scan > Scan To E-mail on SyncThru™ Web Service. 5 Enter an email subject and press OK. 6 Select the file format to scan, and press OK. 7 Enter the SMTP server login name and password. 8 The - Samsung SCX-4701 | User Guide 1 - Page 234
Scan features 9 Enter the path for saving the scanned image. • The folder to save the scanned image must be on the root. • The folder properties need to be setup as a share. • Your user name should have the rights to read and write the folder. 24 Scanning from image editing program You can scan - Samsung SCX-4701 | User Guide 1 - Page 235
affect the picture. 7 Scan and save your scanned image. 26 Scanning with Samsung Scan Assistant The WIA driver works only on Windows OS (not supported Windows 2000) with a USB port. • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). • You - Samsung SCX-4701 | User Guide 1 - Page 236
depending on model or optional goods (see "Features by models" on page 7). • To use SmarThru Office, you have to install the program manually from the supplied CD. Select Advanced Installation > Custom Installation and choose SmarThru Office to install. • You can use the OCR (Optical Character - Samsung SCX-4701 | User Guide 1 - Page 237
3 Start Applications and click Image Capture. If No Image Capture device connected message appears, disconnect the USB cable and reconnect it. If the problem continues, refer to the Image Capture's help. 4 Select the option you want. 5 Scan and save your scanned image. If scanning does not operate - Samsung SCX-4701 | User Guide 1 - Page 238
Scan features Scanning from network connected machine Network or wireless model only (see "Features by models" on page 7). 1 Make sure that your machine is connected to a network. 2 Place a single document face down on the document glass, or load the documents face up into the document feeder (see - Samsung SCX-4701 | User Guide 1 - Page 239
Scan features 4 Select the scanner on the list. 8 The document is scanned and the image preview appears in the Preview Pane. 5 Click Properties. 6 Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 52). 7 - Samsung SCX-4701 | User Guide 1 - Page 240
Scan features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image. 4. Special Features 240 - Samsung SCX-4701 | User Guide 1 - Page 241
Fax features • For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page 66). • This function is not supported for SCX-470x Series (see "Features by models" on page 7). 31 Automatic redialing When the number you have dialed is busy or there is no answer when - Samsung SCX-4701 | User Guide 1 - Page 242
Fax features You can set your machine to print a confirmation report automatically each time sending a fax is completed. Press (fax) > > Sending > Send Report on the control panel. (Menu) > Fax Setup 4 Click Print or OK. 5 Enter the recipients' numbers and select the option 34 Sending a fax in - Samsung SCX-4701 | User Guide 1 - Page 243
Fax features 35 Delaying a fax transmission You can set your machine to send a fax at a later time when you will not be present. You cannot send a color fax using this feature. 8 Enter the job name and the time. If you set a time earlier than the current time, the fax will be sent at that time on - Samsung SCX-4701 | User Guide 1 - Page 244
Fax features 4 Press (Cancel or Stop/Clear) to return to ready mode. Canceling a reserved fax job 1 Press (fax) > (Menu) > Fax Feature > Cancel Job on the control panel. 2 Select the fax job you want and press OK. 3 Press OK when Yes highlights. The selected fax is deleted from memory. 4 Press ( - Samsung SCX-4701 | User Guide 1 - Page 245
Fax features • When you forward a fax by an email, you must first set the mail server and IP address in SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 258). • Though you sent or received a color fax, the data is forwarded in grayscale. 38 Forwarding a received fax You can set the - Samsung SCX-4701 | User Guide 1 - Page 246
Fax features 5 Press (Cancel or Stop/Clear) to return to ready mode. Subsequent sent faxes will be forwarded to the specified fax machine. 39 Sending faxes on both sides of paper • This is available only when you load originals into the document feeder. • Some menus may not appear on the display - Samsung SCX-4701 | User Guide 1 - Page 247
of your machine. • DRPD: you can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature. Distinctive Ring is a telephone company service which enables an user to use a single telephone line to answer several different telephone numbers. For further details, see "Receiving faxes - Samsung SCX-4701 | User Guide 1 - Page 248
Fax features 42 Receiving manually in Tel mode 44 Receiving faxes with an extension telephone telephone line to answer several different telephone numbers. This feature is often used by answering services who answer telephones for many different clients and need to know which number someone is - Samsung SCX-4701 | User Guide 1 - Page 249
Fax features 1 Select (fax) > (Menu) > Fax Setup > Receiving > DRPD Mode > Waiting Ring on the control panel. Or select Setup > Machine Setup > Next > Default Setting > Fax Default > Common > Receive Mode > DRPD on the touch screen. 2 Call your fax number from another telephone. 3 When your - Samsung SCX-4701 | User Guide 1 - Page 250
Fax features 3 The machine prints all of the faxes stored in memory. 47 Printing faxes on both sides of the paper • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • This feature may not be available depending on model or - Samsung SCX-4701 | User Guide 1 - Page 251
Fax features 49 Printing sent fax report automatically You can set the machine to print a report with detailed information about the previous 50 communication operations, including time and dates. 1 Press (fax) > (Menu) > Fax Setup > Auto Report > On on the control panel. 2 Press (Cancel or Stop/ - Samsung SCX-4701 | User Guide 1 - Page 252
Using shared folder features This feature allows you to use the machine's memory as a shared folder. The advantage of this feature is that you can conveniently use the shared folder through your computer's window. • This feature may not be available depending on model or optional goods (see " - Samsung SCX-4701 | User Guide 1 - Page 253
Using memory/hard drive features You can use this feature in the models that have a mass storage device (HDD) or memory (see "Variety feature" on page 10). 52 Setting up the optional memory From the printer driver After installing the optional memory, you can use advanced printing features, such as - Samsung SCX-4701 | User Guide 1 - Page 254
to help you make full use of your machine. • Easy Capture Manager 255 • Samsung AnyWeb Print 256 • Easy Eco Driver 257 • Using SyncThru™ Web Service 258 • Using Samsung Easy Printer Manager 261 • Using Samsung Printer Status 264 • Using Smart Panel 266 • Using the Linux Unified Driver - Samsung SCX-4701 | User Guide 1 - Page 255
Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily - Samsung SCX-4701 | User Guide 1 - Page 256
Samsung AnyWeb Print • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows and Macintosh OS users only (see "Software" on page 7). This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more - Samsung SCX-4701 | User Guide 1 - Page 257
Available for Windows OS users only (see "Software" on page 7). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked. Easy Eco Driver also - Samsung SCX-4701 | User Guide 1 - Page 258
™ Web Service. • SyncThru™ Web Service explanation in this user's guide may differ toner. You can also print reports, such as an error report. • Active Alerts: Shows the alerts that have occurred in the machine and their severity. • Supplies: Shows how many pages are printed and amount of toner - Samsung SCX-4701 | User Guide 1 - Page 259
Using SyncThru™ Web Service • Usage Counters: Shows the usage count by print types: simplex and duplex. as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's e-mail automatically. This - Samsung SCX-4701 | User Guide 1 - Page 260
Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press - Samsung SCX-4701 | User Guide 1 - Page 261
Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows and Macintosh OS users only (see "Software" on page 7). • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for - Samsung SCX-4701 | User Guide 1 - Page 262
. 2 You can view the online User's Guide. Troubleshooting button: This button opens the Troubleshooting Guide when an error occurs. You can directly open the SyncThru™ Web Service icon is enabled. Contents area 5 Displays information about the selected machine, remaining toner level, and paper - Samsung SCX-4701 | User Guide 1 - Page 263
alerts will be received. • Email Alert: Provides options relating to receiving alerts via email. • Alert History: Provides a history of device and toner related alerts. Job Accounting Provides querying of quota information of the specified job accounting user. This quota information can be created - Samsung SCX-4701 | User Guide 1 - Page 264
window and its contents shown in this user's guide may differ depending on the machine or operating . For example, it might be in toner low status, which may lead to toner empty status. The machine has at least You can also launch Samsung Printer Status manually. Go to the Printing Preferences, - Samsung SCX-4701 | User Guide 1 - Page 265
Status Order Supplies 3 User's Guide 4 5 Close You can order replacement toner cartridge(s) from online. You can view the online User's Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user's guide. Close the window - Samsung SCX-4701 | User Guide 1 - Page 266
toner cartridge(s) from online. You can view the online User's Guide. manually. Double-click the Smart Panel icon( ) in the Notification Area. 2 3 4 1 This button opens the Troubleshooting 3 Guide when an error occurs. You can directly open the troubleshooting section in the user's guide - Samsung SCX-4701 | User Guide 1 - Page 267
Using Smart Panel 9 Changing Smart Panel's settings Right-click in Linux on the Smart Panel icon and select Configure smart panel. Select the settings you want from the Configure smart panel window. 5. Useful Management Tools 267 - Samsung SCX-4701 | User Guide 1 - Page 268
Using the Linux Unified Driver Configurator The Unified Driver Configurator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driver to use Unified Driver Configurator (see "Installation for Linux" on page 133). After the driver is installed on your - Samsung SCX-4701 | User Guide 1 - Page 269
Using the Linux Unified Driver Configurator To use the on screen help, the Help or button from the window. 3 After changing the configurations, click Exit to close the Unified Driver Configurator. Printers tab View the current system's printer configuration by clicking on the machine icon button - Samsung SCX-4701 | User Guide 1 - Page 270
Using the Linux Unified Driver Configurator The printer control buttons are, as follows: • Refresh: Renews the available machines list. • Add Printer: Allows you to add a new machines. • Remove Printer: Removes the selected machine. • Set as Default: Sets the current selected machine as a default - Samsung SCX-4701 | User Guide 1 - Page 271
Using the Linux Unified Driver Configurator 12 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason. 1 Switches to Ports configuration. 2 - Samsung SCX-4701 | User Guide 1 - Page 272
6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 273 • Power and cable connecting problems 274 • Printing problems 275 • Printing quality problems 279 • Copying problems 287 • Scanning problems 288 • Faxing - Samsung SCX-4701 | User Guide 1 - Page 273
Paper feeding problems Condition Suggested solutions excess paper from the tray. If you are printing on special materials, use the manual feeding in tray. • An incorrect type of paper is being used. Use only paper the paper guides are against both sides of the envelopes. 6. Troubleshooting 273 - Samsung SCX-4701 | User Guide 1 - Page 274
Click this link to open an animation about solving power problems. Condition The machine is not receiving power, or the connection cable between the computer and the machine has a • Disconnect the machine's cable and reconnect it. (Power) button on the control, press it. 6. Troubleshooting 274 - Samsung SCX-4701 | User Guide 1 - Page 275
Printing problems Condition The machine does not print and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 75). If a system error occurs, contact your service representative. The connection cable between is attached to the correct one. 6. Troubleshooting 275 - Samsung SCX-4701 | User Guide 1 - Page 276
Printing problems Condition Possible cause Suggested solutions the control panel to see if the machine is indicating a system error. Contact a service representative. The document size is so big that the hard disk Get more hard disk job. Finally, try a new machine cable. 6. Troubleshooting 276 - Samsung SCX-4701 | User Guide 1 - Page 277
toner cartridge" on page 75. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, Contact a service the resolution will be reduced. This is not a problem. Just keep printing. 6. Troubleshooting 277 - Samsung SCX-4701 | User Guide 1 - Page 278
Printing problems Condition Possible cause The machine does not Paper size and paper size setting do not match. print special-sized paper, such as try again. Go to Printing Preferences, click Paper tab, and set type to Thick (see "Opening printing preferences" on page 57). 6. Troubleshooting 278 - Samsung SCX-4701 | User Guide 1 - Page 279
machine (see "Cleaning the machine" on page 79). If these steps do not correct the problem, contact a service representative. The top half of the paper is printed lighter than the rest of the paper The toner might not adhere properly to this type of paper. • Change the printer option and try again - Samsung SCX-4701 | User Guide 1 - Page 280
brand of paper. • The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper. • Change the printer option and try again. Go to 79). If these steps do not correct the problem, contact a service representative. 6. Troubleshooting 280 - Samsung SCX-4701 | User Guide 1 - Page 281
the toner cartridge" on page 75). If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 79). If these steps do not correct the problem, contact a service representative - Samsung SCX-4701 | User Guide 1 - Page 282
the problem will likely correct itself after a few more pages. • The fusing assembly may be damaged. Contact a service representative. Background scatter A Background scatter results from bits of toner randomly , an overcharging can occur causing this copy quality problem. 6. Troubleshooting 282 - Samsung SCX-4701 | User Guide 1 - Page 283
Printing quality problems Condition Misformed characters Suggested solutions • the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. • Ensure that the paper paper 180° in the tray. 6. Troubleshooting 283 - Samsung SCX-4701 | User Guide 1 - Page 284
not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 75). • The machine may require repairing. Contact a service representative. 6. Troubleshooting 284 - Samsung SCX-4701 | User Guide 1 - Page 285
. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 75). If the problem persists, the machine may require repairing. Contact a service representative. 6. Troubleshooting 285 - Samsung SCX-4701 | User Guide 1 - Page 286
Printing quality problems Condition Curl Suggested solutions If the printed paper is curled or above. The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see "Altitude adjustment" on page 207). 6. Troubleshooting 286 - Samsung SCX-4701 | User Guide 1 - Page 287
problems is aligned with the registration guide. • The transfer roller may do not correct the problem, contact a service representative. Image rubs supply. Check/adjust the paper guides, if necessary. • Ensure that been cleared. Toner cartridge produces fewer use more toner. running out of toner. • - Samsung SCX-4701 | User Guide 1 - Page 288
Scanning problems Condition The scanner does not work. The unit scans very slowly. Suggested solutions • Make sure that you place the original to BIOS setting. It will help to increase the speed. For details about how to set BIOS, refer to your computer user's guide. 6. Troubleshooting 288 - Samsung SCX-4701 | User Guide 1 - Page 289
Scanning problems Condition Suggested solutions Message appears on your • There may be a copying or printing job in progress. Try your job Scanner is busy receiving or printing data. When the current job is completed, try again. • Invalid handle. • Scanning has failed. 6. Troubleshooting 289 - Samsung SCX-4701 | User Guide 1 - Page 290
be replaced. Contact a service representative (see "Available maintenance . If it does, clear the problem. The machine does not send. toner cartridge has almost reached its estimated cartridge life. Replace the toner cartridge (see "Replacing the toner cartridge" on page 75). 6. Troubleshooting - Samsung SCX-4701 | User Guide 1 - Page 291
Faxing problems calls. Speak with the other machine operator and ask them to solve the problem on their side. Faxes do not store in memory. There may not from the memory, and then try to store the fax again. Call for service. Blank areas appear at the bottom of each page or on other pages, - Samsung SCX-4701 | User Guide 1 - Page 292
Operating system problems 1 Common Windows problems Condition Suggested solutions "File in Use" message appears Exit all an error has occurred. Refer to the Microsoft Windows User's Guide that came with your computer for further information on Windows error messages. 6. Troubleshooting 292 - Samsung SCX-4701 | User Guide 1 - Page 293
Operating system problems 2 Common Macintosh problems Condition Suggested solutions The machine does not print PDF files higher, colors print incorrectly. Refer to the Macintosh User's Guide that came with your computer for further information on Macintosh error messages. 6. Troubleshooting 293 - Samsung SCX-4701 | User Guide 1 - Page 294
problems 3 Common Linux problems stopped" status might be activated when some problems in printing occur. • Check if your printed on half the page. It is a known problem that occurs when a color machine is used on ghostscript.com as Ghostscript Bug 688252.The problem is solved in AFPL Ghostscript v. - Samsung SCX-4701 | User Guide 1 - Page 295
when starting a scan procedure. An appropriate message box appears. To identify the source of the problem, open the Ports configuration and select the port assigned to your scanner, port's symbol / dev is connected to the computer. • If there is an I/O error while scanning. 6. Troubleshooting 295 - Samsung SCX-4701 | User Guide 1 - Page 296
Guide that came with your computer for further information on Linux error messages. 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem the problem persists, contact a service representative Troubleshooting 296 - Samsung SCX-4701 | User Guide 1 - Page 297
ARGENTINE 0800-333-3733 ARMENIA 0-800-05-555 AUSTRALIA 1300 362 603 AUSTRIA 0810-SAMSUNG (7267864, € 0.07/min) AZERBAIJAN 088-55-55-555 BAHRAIN 8000-4726 BELARUS 810-800-500-55-500 02-201-24-18 BELGIUM BOSNIA BRAZIL BULGARIA CANADA 05 133 1999 0800-124-421 4004-0000 07001 33 - Samsung SCX-4701 | User Guide 1 - Page 298
Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site GEORGIA 8-800-555-555 GREECE IT and Mobile : 80111-SAMSUNG (80111 7267864) from land line, local charge/ from mobile, 210 6897691 www.samsung.com Cameras, Camcorders, Televisions and Household Appliances From mobile and - Samsung SCX-4701 | User Guide 1 - Page 299
Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com NICARAGUA 00-1800-5077267 www.samsung.com NORWAY 815-56 480 www.samsung.com OMAN 800-SAMSUNG (726-7864) www.samsung.com PANAMA 800-7267 www.samsung.com - Samsung SCX-4701 | User Guide 1 - Page 300
Contact SAMSUNG worldwide Country/Region Customer Care Center U.K 0330 SAMSUNG (726-7864) U.S.A 1-800-SAMSUNG (726-7864) UKRAINE 0-800-502-000 UZBEKISTAN VENEZUELA VIETNAM 8-10-800-500-55-500 0-800-100-5303 1 800 588 889 Web Site www.samsung.com www.samsung.com www.samsung.com/ua www. - Samsung SCX-4701 | User Guide 1 - Page 301
the terminologies commonly used with printing as well as mentioned in this user's guide. 802.11 802.11 is a set of standards for wireless local area same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may - Samsung SCX-4701 | User Guide 1 - Page 302
when you move the machine. Coverage It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that an A4 sided text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage. CSV Comma Separated Values (CSV). - Samsung SCX-4701 | User Guide 1 - Page 303
a home network to share information with each other across the network. Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. Duplex A mechanism that will automatically - Samsung SCX-4701 | User Guide 1 - Page 304
-print service on your machine. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the laser printer that fuses the toner onto the print media. It consists of a heat roller and a pressure roller. After toner is transferred onto the paper - Samsung SCX-4701 | User Guide 1 - Page 305
system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website. IP address An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate - Samsung SCX-4701 | User Guide 1 - Page 306
used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP - Samsung SCX-4701 | User Guide 1 - Page 307
Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine. MAC address Media Access Control (MAC) - Samsung SCX-4701 | User Guide 1 - Page 308
network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC Open Systems Interconnection (OSI) is a model - Samsung SCX-4701 | User Guide 1 - Page 309
switched telephone networks which, on industrial premises, is usually routed through the switchboard. RADIUS Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables centralized management of authentication data such as usernames - Samsung SCX-4701 | User Guide 1 - Page 310
-server protocol, where the client transmits an email message to the server. SSID Service Set Identifier (SSID) is a name of a wireless local area network (WLAN processing applications. Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner. Toner is a - Samsung SCX-4701 | User Guide 1 - Page 311
Glossary TWAIN An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Macintosh operating systems. UNC Path Uniform Naming - Samsung SCX-4701 | User Guide 1 - Page 312
more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer. XPS XML Paper Specification (XPS) is a specification for a Page - Samsung SCX-4701 | User Guide 1 - Page 313
A address book editing general setup group editing group registering registering using address book setup administrator's setup AnyWeb Print authorized users registering C cleaning inside outside pickup roller scan unit cleaning a machine control panel convention copy general setup 211 copy - Samsung SCX-4701 | User Guide 1 - Page 314
machine status 179, 185, 186, 191, 196 Linux common Linux problems 294 driver installation for network connected 146 driver installation for USB cable configurator 268 using SetIP 140 linux scanning 238 loading paper in manual feeder/multi-purpose tray 44 paper in the tray1 43 special - Samsung SCX-4701 | User Guide 1 - Page 315
109 using SetIP 139 macintosh scanning 237 maintenance parts 73 manual feeder/multi-purpose tray loading 44 memory/hard drive feature troubleshooting 296 preparing originals type 51 print general setup 178 print media card stock 50 envelope 46 labels 49 output support - Samsung SCX-4701 | User Guide 1 - Page 316
problem operating system problems 292 problems copying problems 287 faxing problems 290 paper feeding problems 273 power problems 274 printing problems 275 printing quality problems 279 scanning problems Scanning with SmarThru Office 236 service contact numbers 297 SetIP program - Samsung SCX-4701 | User Guide 1 - Page 317
toner cartridge 75 SyncThru Web Service general information 258 SyncThru™ Web Service 258 T toner cartridge redistributing toner 74 replacing the cartridge 75 tray adjusting the width and length 41 changing the tray size 41 loading paper in manual Windows problems 292 driver
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 |
BASIC
User’s Guide
SCX-472x Series
SCX-470x Series
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.