Samsung SCX 4826FN User Manual (ENGLISH) - Page 67

Understanding display messages, MESSAGE, MEANING, SUGGESTED, SOLUTIONS - cycle power problem

Page 67 highlights

UNDERSTANDING DISPLAY MESSAGES Messages appear on the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order. • If the message is not in the table, cycle the power and try the printing job again. If the problem persists, call for service. • Some messages may not appear in the display depending on options or models. • xxx indicates the media type. • yyy indicates the tray. MESSAGE MEANING SUGGESTED SOLUTIONS [COMM. Error] The machine has a communication problem. Ask the sender to try again. [Incompatible] The machine has received a fax from which is registered as a junk fax. The received fax data will be deleted. Reconfirm junk fax setup. See page 50 [Line Error] Your machine cannot connect with the receiving fax machine or has lost contact because of a problem with the phone line. Try again. If the problem persists, wait an hour or so for the line to clear and try again. Or, turn the ECM mode on. See page 50. [No Answer] The receiving fax machine has not answered after several redial attempts. Try again. Make sure that the receiving machine is operational. [Stop Pressed] Stop/Clear has been pressed during an operation. Try again. [yyy] Paper Empty There is no paper in the tray. Load paper in the tray. [yyy] Paper Mismatch The paper size specified in the printer properties does not match the paper you are loading. Load the correct paper in the tray. Cancel? W Yes X Your machine's memory has become full while trying to store an original into memory. To cancel the fax job, press the OK button to accept Yes. If you want to send those pages that have been successfully stored, press the OK button to accept No. You should send the remaining pages later, when memory is available. Connection Error Connection with the SMTP server failed. Check the server settings and the network cable. MESSAGE MEANING SUGGESTED SOLUTIONS Data Read Fail Time expired while Check USB Mem. reading data. Try again. Data Write Fail Storing to the USB Check USB Mem. memory failed. Check the available USB memory space. Document Jam The loaded original has jammed in the ADF. Clear the jam. See page 63. Door Open The front cover is not Close the cover until it securely latched. locks into place. Duplex Jam 0 Check Inside Paper has jammed during duplex printing. This is applicable only to machines with this feature. Clear the jam. See page 65. Duplex Jam 1 Open/Close Door Paper has jammed during duplex printing. This is applicable only to machines with this feature. Clear the jam. See page 65. Enter Again You entered an unavailable item. Enter the correct item again. File Format Not Supported The selected file format is not supported. Use the correct file format. Group Not Available You have tried to select a group location number where only a single location number can be used, such as when adding locations for a Multiple Send operation. Use a speed dial number or dial a number manually using the number keypad. Install Toner T The toner cartridge is Install the toner cartridge. not installed. Invalid Toner T The toner cartridge you have installed is not for your machine. Install the a Samsunggenuine toner cartridge designed for your machine. Line Busy The receiving fax machine did not answer or the line is already engaged. Try again after a few minutes. Mail Exceeds Server Support The mail size is larger Divide your mail or reduce than the supported the resolution. size by SMTP server. Main Motor Locked There is a problem in Open and then close the the main motor. front cover. Troubleshooting_ 67

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Troubleshooting
_ 67
UNDERSTANDING DISPLAY MESSAGES
Messages appear on the control panel display to indicate the machine’s
status or errors. Refer to the tables below to understand the messages’
meaning and correct the problem if necessary. Messages and their
meanings are listed in alphabetical order.
xxx indicates the media type.
yyy indicates the tray.
If the message is not in the table, cycle the power and try the
printing job again. If the problem persists, call for service.
Some messages may not appear in the display depending on
options or models.
MESSAGE
MEANING
SUGGESTED
SOLUTIONS
[COMM. Error]
The machine has a
communication
problem.
Ask the sender to try
again.
[Incompatible]
The machine has
received a fax from
which is registered as
a junk fax.
The received fax data will
be deleted.
Reconfirm junk fax setup.
See page 50
[Line Error]
Your machine cannot
connect with the
receiving fax machine
or has lost contact
because of a problem
with the phone line.
Try again. If the problem
persists, wait an hour or so
for the line to clear and try
again.
Or, turn the ECM mode
on. See page 50.
[No Answer]
The receiving fax
machine has not
answered after
several redial
attempts.
Try again. Make sure that
the receiving machine is
operational.
[Stop Pressed]
Stop/Clear
has been
pressed during an
operation.
Try again.
[yyy]
Paper Empty
There is no paper in
the tray.
Load paper in the tray.
[yyy]
Paper Mismatch
The paper size
specified in the printer
properties does not
match the paper you
are loading.
Load the correct paper in
the tray.
Cancel?
Yes
Your machine’s
memory has become
full while trying to
store an original into
memory.
To cancel the fax job,
press the
OK
button to
accept
Yes
.
If you want to send those
pages that have been
successfully stored, press
the
OK
button to accept
No
. You should send the
remaining pages later,
when memory is available.
Connection Error
Connection with the
SMTP server failed.
Check the server settings
and the network cable.
Data Read Fail
Check USB Mem.
Time expired while
reading data.
Try again.
Data Write Fail
Check USB Mem.
Storing to the USB
memory failed.
Check the available USB
memory space.
Document Jam
The loaded original
has jammed in the
ADF.
Clear the jam. See page
63.
Door Open
The front cover is not
securely latched.
Close the cover until it
locks into place.
Duplex Jam 0
Check Inside
Paper has jammed
during duplex printing.
This is applicable only
to machines with this
feature.
Clear the jam.
See page 65.
Duplex Jam 1
Open/Close Door
Paper has jammed
during duplex printing.
This is applicable only
to machines with this
feature.
Clear the jam.
See page 65.
Enter Again
You entered an
unavailable item.
Enter the correct item
again.
File Format
Not Supported
The selected file
format is not
supported.
Use the correct file format.
Group Not
Available
You have tried to
select a group location
number where only a
single location
number can be used,
such as when adding
locations for a Multiple
Send operation.
Use a speed dial number
or dial a number manually
using the number keypad.
Install Toner
The toner cartridge is
not installed.
Install the toner cartridge.
Invalid Toner
The toner cartridge
you have installed is
not for your machine.
Install the a Samsung-
genuine toner cartridge
designed for your
machine.
Line Busy
The receiving fax
machine did not
answer or the line is
already engaged.
Try again after a few
minutes.
Mail Exceeds
Server Support
The mail size is larger
than the supported
size by SMTP server.
Divide your mail or reduce
the resolution.
Main Motor
Locked
There is a problem in
the main motor.
Open and then close the
front cover.
MESSAGE
MEANING
SUGGESTED
SOLUTIONS