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Samsung SCX 4826FN User Manual (ENGLISH) - Page 75

Common Windows problems, Fail To Print, - scanner driver

UPC - 635753614824

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CONDITION SUGGESTED SOLUTIONS Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top. You may have chosen the wrong paper settings in the user option setting. For details about paper settings, see page 30. Common Windows problems CONDITION SUGGESTED SOLUTIONS "File in Use" message appears during installation. Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation" messages appear. Close all other applications, reboot Windows and try printing again. "Fail To Print", "A printer timeout error occurred." messages appear. These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready mode or after printing has been completed, check the connection and/or whether an error has occurred. Refer to the Microsoft Windows documentation that came with your computer for further information on Windows error messages. Common Linux problems CONDITION The machine does not print. Some color images come out all black. SUGGESTED SOLUTIONS • Check if the printer driver is installed in your system. Open Unified Driver configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers. Make sure that your machine is displayed on the list. If not, invoke Add new printer wizard to set up your device. • Check if the printer is started. Open Printers configuration and select your machine on the printers list. Look at the description in the Selected printer pane. If its status contains "(stopped)" string, press the Start button. After that normal operation of the printer should be restored. The "stopped" status might be activated when some problems in printing occurred. For instance, this could be an attempt to print document when port is claimed by a scanning application. • Check if the port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of different "consumer" application to the same port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other "consumer" will encounter "device busy" response. You should open ports configuration and select the port assigned to your printer. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present owner is not functioning properly. • Check if your application has special print option such as "-oraw". If "-oraw" is specified in the command line parameter then remove it to print properly. For Gimp front-end, select "print" -> "Setup printer" and edit command line parameter in the command item. • The CUPS (Common Unix Printing System) version distributed with SuSE Linux 9.2 (cups-1.1.21) has a problem with ipp (Internet Printing Protocol) printing.Use the socket printing instead of ipp or install later version of CUPS (cups-1.1.22 or higher). This is a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is indexed color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at www.ghostscript.com. Troubleshooting_ 75

Section	Page
Features of your new laser product	2
Safety information	5
Contents	13
Introduction	17
Printer overview	17
Front view	17
Rear view	17
Control panel overview	18
Understanding the Status LED	19
Menu overview	20
Supplied software	21
Printer driver features	21
Printer driver	21
Getting started	22
Setting up the hardware	22
System requirements	22
Windows	22
Macintosh	23
Linux	23
Setting up the network	23
Supported operating systems	23
Configuring network protocol via the machine	24
Using SetIP program	24
Installing the software	25
Machine's basic settings	26
Altitude adjustment	26
Changing the display language	26
Setting the date and time	26
Changing the clock mode	26
Changing the default mode	26
Setting sounds	27
Entering characters using the number keypad	27
Using the save modes	28
Setting print job timeout	28
Changing the font setting	28
Loading originals and print media	29
Loading originals	29
On the scanner glass	29
In the ADF	29
Selecting print media	30
Specifications on print media	31
Media sizes supported in each mode	32
Guidelines for special print media	32
Changing the size of the paper in the paper tray	33
Loading paper	33
Loading paper in the tray 1 or optional tray	33
Printing on special print materials	34
Adjusting the output support	35
Stacking papers firmly	35
Setting the paper size and type	35
Copying	36
Selecting the paper tray	36
Copying	36
Changing the settings for each copy	36
Darkness	36
Original Type	36
Reduced or enlarged copy	36
Changing the default copy settings	37
ID card copying	37
Using special copy features	37
Collation	37
2-up or 4-up copying	38
Poster copying	38
Clone copying	38
Adjusting background images	38
Printing on both sides of paper	39
Setting copy timeout	39
Scanning	40
Scanning basics	40
Scanning from the control panel	40
Scanning to application programs	40
Setting scan information in Samsung Scan Manager.	41
Scanning by a network connection	41
Preparing for network scanning	41
Scanning to Email	42
Changing the settings for each scan job	42
Changing the default scan settings	42
Setting up Address Book	42
Registering speed email numbers	42
Configuring group email numbers	42
Using Address Book entries	43
Searching Address Book for an entry	43
Printing Address Book	43
Basic printing	44
Printing a document	44
Canceling a print job	44
Faxing	45
Sending a fax	45
Setting the fax header	45
Adjusting the document settings	45
Sending a fax automatically	46
Sending a fax manually	46
Confirming a transmission	46
Automatic redialing	46
Redialing the last number	46
Receiving a fax	46
Selecting the paper tray	46
Changing receiving modes	46
Receiving automatically in Fax mode	47
Receiving manually in Tel mode	47
Receiving manually using an extension telephone	47
Receiving automatically in Ans/Fax mode	47
Receiving faxes using DRPD mode	47
Receiving in secure receiving mode	47
Activating secure receiving mode	48
Receiving faxes in memory	48
Other ways to fax	48
Sending a fax to multiple destinations	48
Sending a delayed fax	48
Sending a priority fax	49
Forwarding faxes	49
Fax setup	50
Changing the fax setup options	50
Changing the default document settings	51
Printing sent fax report automatically	51
Setting up Address Book	51
Using USB flash memory	53
About USB memory	53
Plugging in a USB memory device	53
Scanning to a USB memory device	53
Scanning	53
Customizing Scan to USB	54
Printing from a USB memory device	54
To print a document from a USB memory device:	54
Backing up data	54
Backing up data	54
Restoring data	54
Managing USB memory	55
Deleting an image file	55
Formatting a USB memory device	55
Viewing the USB memory status	55
Maintenance	56
Printing reports	56
Printing a report	56
Clearing memory	57
Cleaning your machine	57
Cleaning the outside	57
Cleaning the inside	57
Cleaning the scan unit	58
Maintaining the cartridge	59
Toner cartridge storage	59
Expected cartridge life	59
Redistributing toner	59
Replacing the toner cartridge	60
Clearing the Toner Empty message	61
Maintenance parts	61
Checking replaceables	61
Replacing the ADF rubber pad	61
Managing your machine from the website	62
To access SyncThru™ Web Service:	62
Checking the machine’s serial number	62
Troubleshooting	63
Tips for avoiding paper jams	63
Clearing document jams	63
Input Misfeed	63
Exit misfeed	63
Roller misfeed	64
Clearing paper jams	64
In the paper feed area	64
In the manual tray	65
In the toner cartridge area	65
In the paper exit area	65
In the duplex unit area	65
In the optional tray	66
Understanding display messages	67
Solving other problems	69
Paper feeding	69
Printing problems	70
Printing quality problems	71
Copying problems	73
Scanning problems	74
Samsung Scan Manager problems	74
Fax problems	74
Common Windows problems	75
Common Linux problems	75
Common Macintosh problems	77
Ordering supplies and accessories	78
Supplies	78
Accessories	78
How to purchase	78
Installing accessories	79
Precautions to take when installing accessories	79
Upgrading a memory module	79
Installing a memory module	79
Specifications	80
General specifications	80
Printer specifications	81
Scanner specifications	81
Copier specifications	82
Facsimile specifications	82
Glossary	83
Index	87
Contact SAMSUNG worldwide	89
Software section	92
Software section Contents	93
Installing Printer Software in Windows	96
Installing Printer Software	96
Installing Software for Local Printing	96
Installing Software for Network Printing	99
Reinstalling Printer Software	102
Removing Printer Software	103
Basic Printing	104
Printing a Document	104
Printing to a file (PRN)	105
Printer Settings	105
Layout Tab	106
Paper Tab	106
Graphics Tab	107
Extras Tab	108
About Tab	109
Printer Tab	109
Using a Favorite Setting	109
Using Help	109
Advanced Printing	110
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	110
Printing Posters	111
Printing Booklets	111
Printing on Both Sides of Paper	112
Printing a Reduced or Enlarged Document	112
Fitting Your Document to a Selected Paper Size	112
Using Watermarks	113
Using an Existing Watermark	113
Creating a Watermark	113
Editing a Watermark	113
Deleting a Watermark	113
Using Overlays	114
What is an Overlay?	114
Creating a New Page Overlay	114
Using a Page Overlay	114
Deleting a Page Overlay	114
Sharing the Printer Locally	115
Setting Up a Host Computer	115
Setting Up a Client Computer	115
Scanning	116
Scanning Using Samsung SmarThru Office	116
Using Samsung SmarThru Office	116
Uninstalling Samsung SmarThru Office	117
Using Onscreen Help File	117
Scanning Process with TWAIN- enabled Software	117
Scanning Using the WIA Driver	118
Windows XP	118
Windows Vista	118
Using Smart Panel	119
Understanding Smart Panel	119
Opening the Troubleshooting Guide	120
Using Printer Settings Utility	120
Using Onscreen Help File	120
Changing the Smart Panel Program Settings	120
Using Your Printer in Linux	121
Getting Started	121
Installing the Unified Linux Driver	121
Installing the Unified Linux Driver	121
Uninstalling the Unified Linux Driver	122
Using the Unified Driver Configurator	123
Opening the Unified Driver Configurator	123
Printers Configuration	123
Scanners Configuration	124
Ports Configuration	124
Configuring Printer Properties	125
Printing a Document	125
Printing from Applications	125
Printing Files	126
Scanning a Document	126
Using the Image Manager	127
Using Your Printer with a Macintosh	129
Installing Software	129
Setting Up the Printer	130
For a Network-connected	130
For a USB-connected	130
Printing	131
Printing a Document	131
Changing Printer Settings	131
Printing Multiple Pages on One Sheet of Paper	133
Duplex Printing	133
Scanning	134
Scanning with USB	134
Scanning with network	134
Setting scan information in Scan Manager	134