Samsung SL-M3870FW User Manual Ver.1.0 (English) - Page 121

Understanding display messages 9 Toner-related messages Message Meaning Suggested solutions • Error [error number] A toner cartridge is Reinstall the toner cartridge. Toner Cart Failure: not installed. [error number] A toner cartridge is Reinstall the toner cartridge two or Call for service not being detected three times to confirm it is seated • Error [error number] properly. If the problem persists, Toner Failure: [error contact the service representatives. number] Not removed Remove the protective film from Install toner again protective film from the toner cartridge. toner. • Toner not installed Toner cartridge is not installed. Install it • IMG. Not Compatible The imaging unit Install a Samsung-genuine imaging you have installed is unit, designed for your machine. Imaging unit is not not for your compatible. machine. Check guide • IMG. Not Installed The imaging unit is Reinstall the imaging unit two or Imaging unit is not not installed. installed. three times. If the problem persists, call for service. Install the unit. • Prepare IMG. unit The estimated Prepare a new imaging unit for Prepare new imaging unit imaging unit life is replacement (see "Available close. consumables" on page 74). Message • Replace IMG. unit Replace with new imaging unit • Toner Not compatible Toner cartridge is not compatible. Check guide Meaning Suggested solutions The indicated • You can choose Stop or imaging unit has Continue as shown on the almost reached its estimated imaging unit life. control panel. If you select Stop, the printer stops printing and you cannot print any more without changing the imaging unit. If you select Continue, the printer keeps printing but the printing quality cannot be guaranteed. Replace the imaging unit for the best print quality when this message appears. Using a imaging unit beyond this stage can result in printing quality issues (see "Replacing the imaging unit" on page 84). • If the machine stops printing, replace the imaging unit (see "Replacing the imaging unit" on page 84). The indicated toner Install the corresponding toner cartridge is not cartridge with a Samsung-genuine suitable for your cartridge (see "Replacing the toner machine. cartridge" on page 81). 4. Troubleshooting 121