Samsung SL-M4020ND User Manual Ver.1.01 (English)

Samsung SL-M4020ND Manual

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  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 1
    User's Guide BBAASSIICC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 2
    58 Redistributing toner 60 Replacing the toner cartridge 62 Replacing the imaging unit 65 Installing accessories 67 Monitoring the supplies life 71 Setting the toner/imaging unit low alert 72 Cleaning the machine 73 Tips for moving & storing your machine 77 4. Troubleshooting Tips
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    BASIC 5. Appendix Specifications 101 Regulatory information 109 Copyright 119 3
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 4
    chapter provides information you need to know before using the machine. • Key benefits 5 • Features by models 8 • Useful to know 11 • About this user's guide 12 • Safety information 13 • Machine overview 19 • Control panel overview 22 • Turning on the machine 24 • Installing the
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 5
    Key benefits Environmentally friendly Fast high resolution printing • To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 49). • To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 193). • To save
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 6
    have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads. • Supports various paper sizes (see "Print media specifications" on page 103). • Print watermark: You
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 7
    Key benefits Supports various wireless network setting method • Using the WPS (Wi-Fi Protected Setup™) button - You can easily connect to Wi-Fi Direct - You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature. See "Introducing wireless set up methods" on page 146.
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 8
    Features by models Some features and optional goods may not be available depending on model or country. Operating System Operating System Windows Mac Linux Unix M332x series (●: Included, Blank: Not available) M382x series (M382xND/M382xDW only) M402x series
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 9
    , select the printer driver and software in the Select Software to Install window. Software SPL printer driver PCL printer driver PS printer drivera XPS printer drivera Samsung Easy Printer Manager Samsung Printer Status Direct Printing Utilitya Samsung AnyWeb Printa SyncThru™ Web Service Device
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    USB cable. b. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. (●: Included, ○: optional, Blank: Not available)
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    preferences" on page 47). • Replace the toner cartridge (see "Replacing the toner cartridge" on page 62). Where can I download the machine's driver? • You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 12
    your machine depending on its options or model you purchased. • The screenshots in this user's guide may differ from your machine depending on the machine's firmware/driver version. • The procedures in this user's guide are mainly based on Windows 7. 2 General icons Icon Text Description Gives
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    damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a and unplug the machine. • The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.
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    result in electric shock or fire. If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel. Otherwise, this could result in electric shock or fire. If the plug does
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 15
    Safety information Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
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    Safety information Do not place the machine on an unstable surface. The machine could fall, causing injury or machine damage. Use only No.26 AWGa or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical
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    by non-certified technicians could result in fire or electric shock. • The machine should only be repaired by a Samsung service technician. 8 Supply usage Caution Do not disassemble the toner cartridge. Toner dust can be dangerous if inhaled or ingested. Do not burn any of the supplies such as
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 18
    Safety information When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes. Toner dust can be dangerous if inhaled or ingested. 1. Introduction 18
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 19
    Power cord Machine Software CDa a. The software CD contains the print drivers, user's guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. Quick installation guide Misc. accessoriesb 1. Introduction
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    goods may not be available depending on model or country (see "Features by models" on page 8). 8 7 6 5 manual feeder) tray 8 Output tray 9 Paper width guides on a multi-purpose tray 13 Imaging unitc 10 Paper width guides on a manual feeder 14 Output support 11 Toner cartridgeb 12 Toner cartridge
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 21
    model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 8). 1 2 3 OUTPUT 5V 4 5 6 7 1 Network porta 4 Power-switch 2 USB port 5 Power receptacle 3 5V output port for IEEE 1284B
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    sheet 12 M332xND/M382xD 4 Cancel 5 Power Status 6 LED a. M332xND only. 1 2 3 4 5 6 1 Toner LED Shows the status of the toner (see "Understanding the status LED" on page 92). Turn on the Eco mode to reduce toner consumption and paper usage (see "Eco printing" on page 49). Prints a demo page and
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    moving to the next or previous options. Use the keypad to enter numbers and characters (see "Keypad letters and numbers" on page 191). Turn on the Eco mode to reduce toner consumption and paper usage (see "Eco printing" on page 49). Prints a demo page and network configurationa page by pressing this
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 24
    Turning on the machine 1 Connect the machine to the electricity supply first. 2 Turn the switch on. 2 2 1 If you want to turn the power off, press the (Power/Wakeup) button. 1. Introduction 24
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    machine's driver (see "Installing driver over the network" on page 133). • If you are a Mac, Linux, or UNIX operating systems user, refer page 126, or "Installing the UNIX printer driver package" on page 139. • The installation window in this User's Guide may differ depending on the machine and
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    Setup.exe. 3 Read and check The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information 4 Follow the instructions in the installation window. You can select the software applications in the Select Software to Install window. 1. Introduction 26
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    you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung's printer management tools
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    or All Programs > Samsung Printers > Uninstall Samsung Printer Software. • For Windows 8, 1 From Charms, select Search > Apps. 2 Search and click Control Panel. 3 Click Programs and Features. 4 Right-click the driver you want to uninstall and select Uninstall. 3 Follow the instructions in the
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 29
    2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview 30 • Machine's basic settings 33 • Media and tray 35 • Basic printing 46
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    to your machine. • Some menu names may differ from your machine depending on its options or the models. • The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 176). 1 Accessing the menu 1 Press (Menu) button on the control panel. 2 Press the arrows until the needed menu
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    an optional tray is installed. d. M382xDWonly. e. This option only appears when small amount of toner is left in the cartridge. f. M3325/M3825/M4025 series only. Date & Timed Clock Moded Language Default Paper A4 Letter Power Save Wakeup Event Job Timeout Altitude Adj. Normal High 1 High 2 High
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 32
    Menu overview Emulation Network Job Managementa Emulation Type TCP/IP (IPv4) Protocol Mgr. Active Job Setup DHCP HTTP Secured Job BOOTP WINS Stored Job Static SNMPv1/v2 Print TCP/IP (IPv6) UPnP(SSDP) Delete IPv6 Protocol mDNS Filing Policy DHCPv6 Config SetIP Change Name
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 33
    - For Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see "Device Settings" on page 221. After installation is complete, you may want to set the machine's default settings. To change the machine's default settings, follow these steps
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 34
    OK to save the selection. 6 Press (Cancel) to return to ready mode. Refer to below links to set other settings useful for using the machine. • See "Setting the paper size and type" on page 44. • See "Keypad letters and numbers" on page 191. 2. Menu Overview and Basic Setup 34
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    not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung's warranty or service agreements. • size, you need to adjust the paper guides. 2 1 The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 36
    indicator shows the amount of paper in the tray. A4 1 2 1 Full 2 Empty 3 Loading paper in the tray Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 2. Menu Overview and Basic Setup 36
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 37
    the paper stack to separate the pages before loading papers. 4 After inserting paper into the tray, squeeze the paper width guides and paper length guide. 2 1 2 Squeeze and the paper width guide and paper length lever to locate them in the correct paper size slot marked at the bottom of the tray to
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    there is still paper in the Multi-purpose (or Manual feeder) tray. This also applies to other types of print media. • Always load the specified print media only to avoid paper jams and print quality problems (see "Print media specifications" on page 103). • Flatten any curl on postcards, envelopes
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    M382xND/M382xDW/M402xND series 2 1 3 Squeeze the Multi-purpose (or Manual feeder) tray paper width guides and adjust them to the width of the paper. Do not loading guideline (See "Printing on special media" on page 40). • When papers overlap when printing using Multi-purpose (or Manual feeder)
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    . The paper setting in the machine and driver should match to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode) > Device Settings. Or if your machine supports a display screen, you can set it
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 41
    Media and tray (●: Supported, Blank: Not supported) Envelope Printing successfully on envelopes depends upon the quality of the envelopes. To print an envelope, place it as shown in the following figure. • Do
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    tray Transparency To avoid damaging the machine, use only transparencies designed for use in laser printers. Labels To avoid damaging the machine, use only labels designed for use in laser printers. • Must withstand the machine's fusing temperature. • Place them on a flat surface after removing
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    paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. • In the software application, set the margins to at least 6.4 mm (0.25 inches) away from the edges of the
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 44
    Brochure Paper driver should match to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode) > Device Settings. Or if your machine supports the Printing Preferences (see "Opening printing preferences
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    will help the printed pages to align. Unfold the output support. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). • If more than 50 pages (one-sided) of Legal paper is stacked in the output
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 46
    "Using advanced print features" on page 193). 3 Select your machine from the Select Printer list. 7 Printing • If you are a Mac, Linux, or Unix operating systems user, refer to the Advanced Guide (see "Mac printing" on page 202, "Linux printing" on page 204, or "Unix printing" on page 206). • For
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 47
    Printer. 4 Click Properties or Preferences. The screenshot may differ depending on model. • The Printing Preferences window that appears in this user's guide may differ depending on the machine in use. • When you select an option in Printing Preferences, you may see a warning
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    Basic printing • You can apply Eco features to save paper and toner before printing (see "Easy Eco Driver" on page 214). • You can check the machine's current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 222). Using a favorite setting 4 Enter name and
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    press OK. • Default Mode: Select this to turn on or off the eco mode. - Off: Set the eco mode off. - On: Set the eco mode on. If you set the eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 50
    used, computing performance, application software, connection method, media type [thickness], media size, job complexity, etc. Password button: You can set from SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 51
    machine. • This feature is not supported for M332xND/M382xD. • Some menus Service Printing secure documents from the control panel 1 Select (Menu) > Job Management > Stored Job on the printer's control panel. 2 Select the document to print. 3 Enter the password that you set from the printer driver
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    53 • Available consumables 54 • Available accessories 56 • Available maintenance parts 57 • Storing the toner cartridge 58 • Redistributing toner 60 • Replacing the toner cartridge 62 • Replacing the imaging unit 65 • Installing accessories 67 • Monitoring the supplies life 71
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 53
    sales representatives to obtain the list of available supplies, and maintenance parts (see "Available consumables" on page 54,"Available accessories" on page 56,"Available maintenance parts" on page 57). To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 54
    must be purchased in the same country as the machine you are using. Otherwise, new toner cartridges or other consumables will be incompatible with your machine due to different configurations of toner cartridges and other consumables according to the specific country conditions. 3. Maintenance 54
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    does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine
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    countries (see "Features problems, you can attach an additional 520c sheet tray. • SL-SCF3800d • SL-SCF3805e IEEE 1284B parallel Allows you to use various interface. Connectorf ML-PAR100 • When installing the printer driver m2 (20 lb bond). d. For M3320ND/M3820ND/M3820DW/M4020ND. e. For M3325ND/
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    parts can be performed only by an authorized service provider, dealer, or the retailer where you bought replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. application software, connecting method, media, media size and job complexity
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 58
    Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage. 2 Toner cartridge usage Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 59
    Storing the toner cartridge 3 Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 60
    some cases, white streaks or light printing will still occur even after you have redistributed the toner. Replace the toner cartridge (see "Available consumables" on page 54). Illustrations on this user's guide may differ from your machine depending on its options or models. • To prevent damage to
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 61
    Redistributing toner 4 M3320/M3820/M4020 series 2 1 5 M3325/M3825/M4025 series 2 1 3. Maintenance 61
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    window appears on the computer telling you when the cartridge is empty (see "Using Samsung Printer Status" on page 222). • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations on this user's guide may differ from your machine depending on its options
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    Replacing the toner cartridge M3320 M3820 M4020 series 1 2 3. Maintenance 63
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    Replacing the toner cartridge M3325 M3825 M4025 series 1 2 3. Maintenance 64
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    the end of life, the machine will stop printing. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets
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    Replacing the imaging unit 7 Imaging unit M3325/M3825/M4025 series 2 1 1 2 3. Maintenance 66
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    machine is a service component. Do not batteries according to the instructions. When you install the devices you installed in this driver, you need to set the Printers. • For Windows 7, select Control Panel > Hardware and Sound > Devices and Printers. • For Windows 8, search for Devices and Printers
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    properties item has ▶ mark, you can select other printer drivers connected with selected printer. 5 Select Device Options. The Properties window may differ depending on the driver or operating system you are using. 6 Select the appropriate option. Some menus may not appear in the display depending
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    use of only genuine Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by printer properties window. You can control the active job queue and file policy in Job Management menu (see "Using optional device features" on page 208). • Not supported
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    Installing accessories 2 2 1 1 3. Maintenance 70
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    Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. • For models that do not support the display screen: In ready mode, press and hold (Cancel) button for
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    informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. For models that do not support the display screen on the control panel, you can set the machine's settings by using the Device Settings in Samsung Easy Printer Manager
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    Cleaning the machine If printing quality problems occur or if you use your machine in a your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blows in the air and might be harmful
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    quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. • To prevent damage to the toner cartridge, machine. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine
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    Cleaning the machine 1 2 2 1 1 2 2 1 3. Maintenance 75
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    . Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type
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    & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine
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    message on the display screen first to solve the error. If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced Guide (see "Troubleshooting" on page 234). If you cannot find a solution in the User's Guide or the problem persists, call for
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 79
    avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 35). • Do not remove paper from the tray in a tray. • Use only recommended print media (see "Print media specifications" on page 103). 4. Troubleshooting 79
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    Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray 1 Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 4. Troubleshooting 80
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    Clearing paper jams 2 In optional tray 4. Troubleshooting 81
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    Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting 82
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    Clearing paper jams 3 In the manual feeder/multi-purpose tray M332xND/M382xD series 4. Troubleshooting 83
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    Clearing paper jams M382xND/M382xDW/M402xND series 4. Troubleshooting 84
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    Clearing paper jams 4 Inside the machine The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting 85
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    Clearing paper jams M3320/M3820/M4020 series 4. Troubleshooting 86
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    Clearing paper jams M3325/M3825/M4025 series 1 2 2 1 4. Troubleshooting 87
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    Clearing paper jams 5 In exit area The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting 88
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    Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting 89
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    Clearing paper jams 6 In the duplex unit area 4. Troubleshooting 90
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    Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting 91
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    instructions from the troubleshooting part (see "Understanding display messages" on page 95). • You also can resolve the error with the guideline from the computers's Samsung Printing Status program window (see "Using Samsung Printer Status" on page 222). • If the problem persists, call a service
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    . When the problem is cleared, the machine resumes. • Small amount of toner is left in the cartridge. The estimated cartridge lifea of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on
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    Service (Settings > Machine Settings > System > Setup > Supplies Management> Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Imaging Unit Stop). Turning off this option and continuing to print may damage the device's system. 4. Troubleshooting
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    Status program window (see "Using Samsung Printer Status" on page 222). • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. • When you call for service, provide the service representative with the contents
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    -genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty. 4. Troubleshooting 96
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    If the problem persists, contact the service representatives. Not remove protective Remove the protective film from the film from toner. imaging unit. The imaging unit is not Install the corresponding cartridge suitable for your with a Samsung-genuine cartridge machine. (see "Replacing the
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    place. Error [error number] Install toner The toner cartridge is installed improperly, or the connector is polluted. Reinstall the Samsunggenuine toner cartridge two or three times to confirm it is seated properly. If the problem persists, please call for service. Error [error number] Turn off
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    from the output tray, the machine resumes printing. If the problem persists, call for service. The life of the fuser unit will be expired soon. expired. Replace the fuser unit with a new one. If the problem persists, please call for service. The life of the tray pick-up roller will expired soon.
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    5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications 101 • Regulatory information 109 • Copyright 119
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    Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Dimension Weight Noise Levela Temperature Humidity Power ratingb Items Width x Length x Height Machine with consumables
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    Specifications Items Description Power consumption Average operating mode Less than 700 W Module SPW-B4319U a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. b. See the rating label on the machine for the correct voltage (V),
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    2 Print media specifications Type Plain paper Envelope Thick paper Thicker paper paper section Refer to the Plain paper section Dimensions Print media weight/Capacitya Tray1 / Optional tray Multi-purpose tray Manual feederb c 216 x 279 mm (8.5 x 11 inches) 70 to 85 g/m2 (19 to 24 lbs 70
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    Specifications Type Size Dimensions Print media weight/Capacitya Tray1 / Optional tray Multi-purpose tray Manual feederb c 28 to 32 lbs lbs bond) lbs bond) bond) Minimum size (custom)e, f • Multi-purpose(or manual 60 to 163 g/m2 (16 to 43 lbs bond) feeder) tray: 76 x 127 mm (2.99 x
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    Specifications Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). • DVD-R/W Drive Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine.
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    Specifications Mac Operating system Mac OS X 10.5 Mac OS X 10.6 Mac OS X 10.7 - 10.8 CPU • Intel® processors • 867 MHz or faster Power PC G4/G5 • Intel®
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    Specifications Items Free HDD space 1 GB (2 GB) Requirements Unix Items Operating system Free HDD space Requirements Sun Solaris 9, 10, 11 (x86, SPARC) HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1, 7.1 (Power PC) Up to 100 MB 5. Appendix 107
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    Specifications 4 Network environment Network and wireless models only (see "Features by models" on page 8). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network
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    considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition. Warning Never operate or service the printer with the protective cover removed
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    responsible manner. 7 Power saver 9 China only This printer contains advanced energy conservation technology that reduces power consumption when are registered U.S. marks. For more information on the ENERGY STAR program see http:// www.energystar.gov For ENERGY STAR certified models, the ENRGY
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    To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 11 State of Proposition 65 Warning (US Only) 12 Radio frequency emissions FCC information to the user This device complies with Part 15 of the FCC Rules. Operation is subject to
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    been tested and used in accordance with the instructions, may cause harmful interference to by turning the equipment off and on, the user is encouraged to try to correct the interference by GHz Band, may be present (embedded) in your printer system. This section is only applicable if these devices
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    power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC. This transmitter and transmitting antenna. 14 Russia only Wireless devices are not user serviceable. Do not modify them in any way. Modification to a
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    Regulatory information 16 Turkey only The 13 amp plug is the most widely used in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. 17 Thailand only If you cut
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    Electronics, declares that this [ProXpress M382xDW] is in compliance with the essential requirements and other relevant provisions of R&TTE Directive 1999/5/EC. The declaration of conformity may be consulted at www.samsung.com, go to Support > Download center and enter your printer (MFP) name to
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    power output of the wireless device or devices that may be embedded in you printer is well below the RF exposure limits as set by the European Commission through Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections).
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    Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety service. Only use drivers approved for the country in which the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support
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    Regulatory information 22 China only 5. Appendix 118
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    is not responsible for any direct or indirect damages, arising from or related to use of this user's guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd. • Microsoft, Windows, Windows Vista, Windows 7, Windows 8 and Windows Server 2008 R2 are either registered
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    User's Guide AADDVVAANNCCEEDD This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation,
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    adjustment Entering various characters Printing features Using optional device features 5. Useful Management Tools Accessing management tools Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver Using SyncThru™ Web Service 178 179 180 181 182 185 186 188 190 191 192 208 211 212 213 214 215 121
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    Samsung Easy Printer Manager 219 Using Samsung Printer Status 222 Using Samsung Printer Experience 224 Using the Linux Unified Driver Configurator 230 6. Troubleshooting Paper feeding problems 235 Power and cable connecting problems 236 Printing problems 237 Printing quality problems
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    Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the Linux 127 • If you are a Windows OS user, refer to the Basic Guide for installing the machine's driver (see "Installing the driver locally" on page 25). • Only use a
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    software CD into your CD-ROM drive. 10 Select Direct Connection using USB cable on the Printer Connection Type and click Continue. 11 Click Add Printer button to select your printer and add it to your printer list. If your machine supports the password and click OK. 1. Software Installation 124
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    If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstaller. 2 To uninstall printer software, click Continue. 3 Check the program you want to delete and click Uninstall. 4 Enter the password and click
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    appears, type "root" in the Login field and enter the system password. You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator. 3 From the Samsung website, download the Unified Linux Driver package to your computer. 4 Right
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    Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Open the Terminal program. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung
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    gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 129 • Wired network setup 130 • Installing driver over the network 133 • IPv6 configuration 142 • Wireless network setup 145 • Samsung MobilePrint 170 • AirPrint 171
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    allows you to do the following tasks (see "Using SyncThru™ Web Service" on page 215). • Check the supplies information and status. • Customize machine settings. • Set the email notification option. When you set this option, the machine status (toner cartridge shortage or machine error) will be sent
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    network interface, it will not be able to use this feature (see "Rear view" on page 21). • TCP/IPv6 is not supported by this program. • Accessing menus may differ from model to model (see "Accessing the menu" on page 30). • It may be necessary to press OK to navigate to lower-level menus
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    Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 2 Follow the instructions the machine's MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 130) and
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    . 9 Enter the password and click OK. 10 Select Network connection on the Printer Connection Type and click MAC address from the Network Configuration Report (see "Printing a network configuration report" on page instructions may vary from your model or operating systems. 1 Open /opt/Samsung/mfp
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    not support the network interface, it will not be able to use this feature (see "Rear view" on page 21). • You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For Windows, select the printer driver and software in the Select Software to Install
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    disc." pop-up window appears, click the window and select Run Setup.exe. 3 Read and accept The software End User License Agreement and 4 Select Network connection on the Printer Connection Type screen. 5 If the Connected Device window appears, check that the machine is connected to your network
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    you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung's printer management tools
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    a fully qualified path. Since machine drivers should be installed on the OS specific location, this command applies to only application software. Command- line Definition Description /n"" or /N"" Specifies printer name. Printer instance shall be created as specified
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    your system without effecting other printer drivers. It will not remove printer driver files from your system. /d or /D Uninstalls all device drivers and applications from your system. This command will remove all installed device drivers and application software from your system. /v"
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    is finished, click Close. 8 Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). Install the Linux driver and add network printer 1 Make sure that the machine is connected to
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    . 1 From the Samsung website, download and unpack the UNIX Printer Driver package to your computer. 2 Acquire root privileges. "su -" 3 Copy the appropriate driver archive to the target UNIX computer. See administration guide of your UNIX OS for details. • Make sure your machine supports the UNIX
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    network 6 Run the install script. "./install -i" install is the installer script file which is used to install or uninstall the UNIX Printer Driver package. Use "chmod 755 install" command to give the permission to the installer script. 7 Execute the ". /install -c" command to verify installation
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    the Collate option to receive copies already sorted. 10 Check the Reverse Order option to receive copies in the reverse order. 11 Check the Make Default option to set this printer as default. 12 Click OK to add the printer. 2. Using a Network-Connected Machine 141
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    see "Features by models" on page 8 or "Menu overview" on page 30). • If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting. The machine supports Manual Address: Manually configured IPv6 address by a user the printer driver,
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    you need to log-in as an administrator. Type in the below default ID and password. We recommend you to change the default password for security reasons. • ID: admin • Password: sec00000 3 When the SyncThru™ Web Service window opens, move the mouse cursor over the Settings of the top menu bar and
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    supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see by a DHCPv6 server. • Manual Address: Manually configured IPv6 address by a user. 3 Enter the IPv6 addresses
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    be available depending on the model (see "Features by models" on page 8). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again using Clear Setting. Wireless network name and network password Wireless networks require higher security, so
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    "Access point via USB cable (recommended)" on page 152. Mac user, see "Access point via USB cable (recommended)" on page 157. See "Using a network cable" on page 160. See "Machines with a display screen" on page 149. See "Using the menu button" on page 151. 2. Using a Network-Connected Machine 146
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    USB cable" on page 154. Mac user, see "Ad hoc via USB cable" on page 158. See "Setting the Wi-Fi Direct for mobile printing" on page 163. • If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting for wireless network" on page 165
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    and an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you can (or wireless router) you are using. Refer to the user's guide of the access point (or wireless router) you are WPS-enabled access point (or wireless router). Factory default in your machine is PBC mode, which is
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    : After completing the wireless network connection process, the AP's SSID information appears on the display. 3 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. Connecting in PIN mode 1 Select (Menu) > Network > Wi-Fi
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    light stays on. 3 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. Connecting in PIN mode 1 The network configuration report, including PIN, must be printed (see "
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    the menu button Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Features by models" on page 8). Before starting, you will need to know the network name (SSID) of your wireless network and the network key if
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    , and machine. 2 Insert the supplied software CD into your CD-ROM drive. Shortcut to the Samsung Easy Wireless Setup program without the CD: If you have installed the printer driver once, you can access the Samsung Easy Wireless Setup program without the CD (see "Accessing management tools" on page
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    software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information Collection Program (optional). Then, click Next. 4 Select Configure the wireless network connection using USB cable on the Printer the wireless configuration manually, click Advanced Setting
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    searching for wireless devices. 7 If your printer supports Wi-Fi Direct, the following screen screen Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 164). • Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name and the maximum length is 22 characters. • Password
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    software CD into your CD-ROM drive. 3 Read and accept The software End User License Agreement and Using Enhanced Features and Participating in Printer ). • Network Password: Enter the encryption network password value. • Confirm Network Password: Confirm the encryption network password value. • WEP
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    name, set the machine to be shared on the network, set the machine as the default machine, and change the port name of each machine. Click Next. 11 If you prepare • Access point • Network-connected computer • Software CD that was provided with your machine 2. Using a Network-Connected Machine 156
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    Network Setting button on the User Options Pane. 11 After software with the current settings. (Recommended). Then, click Next. When you set the wireless configuration manually Password: Enter the encryption network password value. • Confirm Network Password: Confirm the encryption network password
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    Enter the Network Password of the access point (or router). 12 If your printer supports Wi-Fi Direct, the following screen appears. Click Next. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 164). • Wi-Fi Direct Name: The default Wi-Fi
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    and the wireless network machine. 3 Insert the supplied software CD into your CD-ROM drive. 4 Double -click Network Setting button on the User Options Pane. 11 After searching Password: Enter the encryption network password value. • Confirm Network Password: Confirm the encryption network password
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    Next.. If the network cable is connected, it may have trouble finding the machine when configuring the wireless network. 14 The wireless a machine driver to print from an application (see "Installation for Mac" on page 124). 18 Using a network cable Machines that do not support the network port
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    see "Installing driver over the network" on page 133). • See your network administrator, or the person that set up your wireless network, for information about your network configuration. IP setting using SetIP Program (Windows) This program is used to manually Service. Using SyncThru™ Web Service
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    on the upper right of the SyncThru™ Web Service website. 4 Type in the ID and Password then click Login. We recommend you to change the default password for security reasons. • ID: admin • Password: sec00000 5 When the SyncThru™ Web Service window opens, click Network Settings. 6 Click Wireless
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    software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. 19 Turning the Wi-Fi network on/off 4 Type in the ID and Password, then click Login. We recommend you to change the default password Direct, you can connect your printer to a Wi-Fi Direct
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    , or can remember the given Network Password that is randomly generated by default. From the machine (Machines with a display screen) Samsung Easy Printer Manager is Available for Windows and Mac OS users only. Accessing menus may differ from model to model (see "Accessing the menu" on page 30
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    user manual of the mobile device you are using to set its Wi-Fi Direct. • After setting up Wi-Fi Direct, you need to download the mobile printing application (For example: Samsung Mobile printer) to print from your smartphone. 21 Troubleshooting for wireless network Problems during setup or driver
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    Wireless network setup Connecting Failure - SSID Not Found • The machine is unable to find the network name (SSID) you have selected or entered. Check the network name (SSID) on your access point and try connecting again. • Your access point is not turned on. Turn on your access point. 2. Using a
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    Windows Server 2008 R2, from context menus, select the Printer properties. If Printer properties item has ► mark, you can select other printer drivers connected with selected printer. e Click Port tab. f Click Configure Port... button. g Check if Printer Name or IP Address: is the IP address on the
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    be found when searching, firewall software might be blocking the communication. Refer to the user's guide for the software to turn it off and password). If it has a password, refer to the access point (or wireless router) administrator. • Check the machine's IP address. Reinstall the machine driver
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    not be able to connect to the network in the infrastructure environment where you need to type in a user's information before connecting to the access point (or wireless router). • This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless communication types (e.g., Bluetooth) are not
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    driver or configuring network settings isn't necessary - just simply install the Samsung MobilePrint application, and it will automatically detect compatible Samsung printers. Besides printing photos, web pages, and PDFs, scanning is also supported. If you have a Samsung multifunction printer, scan
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    the default password for security reasons. • ID: admin • Password: sec00000 5 When the SyncThru™ Web Service window opens, click Settings > Network Settings. 6 Click AirPrint . You can enable the AirPrint. 27 Printing via AirPrint For example, the iPad manual provides these instructions: 1 Open
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    AirPrint Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 2. Using a Network-Connected Machine 172
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    printer's IP address in the address field and press the Enter key or click Go. 5 Click Login in the upper right corner of the SyncThru™ Web Service website. 6 If it's your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below default ID and Password
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    Cloud Print™ The printing procedure varies depending on the application or the device you are using. You can see the application list that supports Google Cloud Print™ service. Make sure the printer is turned on and connected to a wired or wireless network that has access to the Internet. 1 Install
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    Google Cloud Print™ 5 Select Print with Google Cloud Print. 6 Click the Print button. 2. Using a Network-Connected Machine 175
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    3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter 177 • Information 178 • Layout 179 • Paper 180 • Graphic 181 • System Setup 182 • Emulation 185 •
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    begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 30). The following are tips for using this chapter • The
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    on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press Job Accounting is enabled from the SyncThru™ Web Admin Service. You can print a report of printout counts for each user. Prints the PCL font list. Prints the PS
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    Layout Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press (Menu) > Layout on the control panel. Item Description Selects the direction in which information
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    on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press (Menu Paper Size: Selects the default paper size. • Paper Type: Selects the paper type currently loaded in the tray. Sets the default paper tray to use. Paper
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    not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press (Menu) > Graphic on the control return to each line feed, which is useful for Unix or DOS users. 3. Useful Setting Menus 181
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    depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press (Menu) the text that appears on the control panel display. You can set the default paper size to use. Sets how long the machine waits before going to
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    for Paper Source from printer driver. Automatically substitutes the printer driver's paper size to toner is left in the cartridge. • Image Mgr.: Allows you to adjust the density. • TonerLow Alert: If toner in the cartridge has run out, a message informing the user to change the toner cartridge
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    see "Eco printing" on page 49). • Default Mode: Select whether to turn the Eco mode on or off. a. M382xDW only b. M3325/M3825/M4025 series only. On Force: Sets the Eco mode on. If a user wants to turn the Eco mode off, the user needs to enter the password the printer driver or Samsung Easy Printer
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    Emulation Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press (Menu) > Emulation on the control panel. Item Emulation Type Setup Description The machine language
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    . Open the Web browser from your networked computer and type the IP address of your machine. When SyncThru™ Web Service opens, click Settings > Network Settings (see "Using SyncThru™ Web Service" on page 215). 802.1x Wi-Fi Option TCP/IP (IPv4) TCP/IP (IPv6) Description Selects the appropriate
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    • SLP: You can configure SLP (Service Location Protocol) settings. This protocol allows host applications to find services in a local area network without prior (see "Printing a network configuration report" on page 130). Option Clear Setting Description Reverts the network settings to the default
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    Job Management • This feature is not supported for M382xD. • Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press (Menu) > Job Management on the control panel.
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    4. Special Features This chapter explains special printing features. • Altitude adjustment 190 • Entering various characters 191 • Printing features 192 • Using optional device features 208 • The procedures in this chapter are mainly based on Windows 7. • It may be necessary to press OK to
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    height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality in Samsung Easy Printer Manager program. • For Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see "
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    6, labeled with MNO. Each time you press 6, the display shows a different letter, M, N, O, m, n, o and finally 6. To find the letter that you want to enter, see "Keypad letters and numbers" on page 191. • You can enter a space by pressing 1 twice. • To delete the last digit or character, press the
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    to the Basic Guide (see "Basic printing" on page 46). • This feature may not be available depending on model or optional goods (see "Features by models" on page 8). 3 Changing the default print settings 1 Click the Windows Start menu. 2 Select Control Panel > Devices and Printers. 3 Right-click on
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    printer is out of memory. - You can install the XPS printer driver when you insert the software CD into your CD-ROM drive. For windows, select the printer XPS driver in the Select Software Documents, Documents and Settings, or Users. The saved folder may differ, depending on your operating system or
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    printer features provided by your printer driver, click Properties or Preferences in the application's Print window to change the print settings. The machine name, that appears in the printer and click on any option you want to know about (see "Using help" on page 48). Item Multiple Pages per
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    print media. • The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see what paper sizes are available. • If you select an unavailable paper size, this option can be automatically canceled. Select only available paper (paper
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    Printing features Item Double-sided Printing Description • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. • None: Disables this
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    and click Delete. d Click OK or Print until you exit the Print window. Overlaya This option is available only when you use the PCL/SPL printer driver (see "Software" on page 9). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be
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    , click Create. d In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is C:\Formover). e Click Save. The name appears on the Overlay List. f Click OK or Print until you exit the Print window. The file is not
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    Storage Options (see "Setting Device Mode: The default Print Mode is setting, the printer spools the document User ID: This option is used when you need to find a stored file using the control panel. The user name automatically appears as the user name that you use to log on Windows. • Enter Password
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    any option you want to know about (see "Using help" on page 48). • Administrators can enable job accounting and configure permissions in the control panel or SyncThru™ Web Admin Service. a. This option is not available when you use XPS driver. b. Not supported for M382xD. 4. Special Features 200
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    (see "Software" on page 9). • Available for Windows OS users only. What is Direct Printing Utility? Direct Printing Utility is a program that sends the PDF files directly to your machine to print without having to opening the file. To install this program: Download the software from the Samsung
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    Click Print. The selected PDF file is sent to the machine. 7 Mac printing Some features may not be available depending on models or options. It means that the features are not supported. Printing a document When you print with a Mac, you need to check the printer driver settings in each application
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    The machine name, which appears in the printer properties window, may differ depending on the machine in use. Except for the available depending on models or options. It means that the features are not supported (see "Variety feature" on page 10). Before printing in the duplex mode, decide on
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    information about that option's feature, which is provided from the driver. There are a lot of Linux applications that allow you to models or options. It means that the features are not supported. 1 Open the document to print. 2 Open the see "Features by models" on page 8). 4. Special Features 204
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    : Allows you to view or select another machine driver. By clicking Options, you can set the default device options. • Jobs: Shows the list of print jobs. Click Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list. • Classes: Shows
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    printer features provided by your printer driver, press Properties. Some features may not be available depending on models or options. It means that the features are not supported (see The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties.
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    printing system or other applications for oddeven printing. Printer-Specific Settings tab Select various options in the JCL and the document. By default, margins are not enabled. The user can change the margin settings by changing the values in the respective fields. Set by default, these values
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    features • This feature is not supported for M382xD. • Some features may not be available depending depending on model or optional goods (see "Variety feature" on page 10). 3 Select your printer driver from the Select Printer list. 10 From the printer driver If you install the optional device
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    sooner. • Secured Job: You can print or delete a secured job. Shows the list of secured jobs the user has set in the printer driver. You need to enter the user name and password set in the printer driver. • Stored Job: You can print or delete a stored job. • Filing Policy: You can choose the file
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    • Accessing management tools 211 • Easy Capture Manager 212 • Samsung AnyWeb Print 213 • Easy Eco Driver 214 • Using SyncThru™ Web Service 215 • Using Samsung Easy Printer Manager 219 • Using Samsung Printer Status 222 • Using Samsung Printer Experience 224 • Using the Linux Unified
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    Programs. • For Windows 8, from the Charms, select Search > Apps. 3 Find Samsung Printers. 4 Under Samsung Printers, you can see installed management tools. 5 Click the management tool you want to use. • After installing the driver, for some management tools, you can access them directly from the
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    Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 9). • Available for Windows OS users only (see "Software" on page 9). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily
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    • Available for Windows and Mac OS users only (see "Software" on page 9). This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http
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    depending on model or optional goods (see "Software" on page 9). • Available for Windows OS users only (see "Software" on page 9). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Printer Properties > Basic tab > Start Easy Eco
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    Service explanation in this user's guide may differ from your machine depending on its options or models. • Network model only (see "Software" on page 9). 1 Accessing SyncThru™ Web Service 1 Access a web browser, such as Internet Explorer, from Windows. Enter the machine IP address of your printer
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    user's authorization, authentication and accounting will be controlled by the group's role definition. Maintenance tab This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails. You can also connect to Samsung website or download drivers
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    feature in SyncThru™ Web Service. 3 E-mail notification setup You can receive emails about your machine's status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error
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    Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press
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    on model or optional goods (see "Software" on page 9). • Available for Windows and Mac OS users only (see "Software" on page 9). • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager. The Samsung Easy Printer Manager interface is comprised of
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    Samsung Easy Printer Manager Printer information 2 Application information This area gives you general information about your machine. You can check information, such as the machine's model name, IP address (or Port name), and machine status. You can view the online User's Guide. Troubleshooting
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    Using Samsung Easy Printer Manager Some menus may not appear in the display depending and toner related alerts. Job Accounting Provides querying of quota information of the specified job accounting user. This quota information can be created and applied to devices by job accounting software such
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    install the machine software. You can also launch Samsung Printer Status manually. Go to the Printing Preferences, click the Basic tab > Printer Status button. These icons appear on the Windows task bar: Toner Level 1 You can view the level of toner remaining in each toner cartridge. The machine
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    Using Samsung Printer Status 2 Option Order Supplies 3 User's Guide 4 5 Close You can set printing job alert related settings. You can order replacement toner cartridge(s) from online. You can view the online User's Guide. This button opens the Troubleshooting Guide when an error occurs. You can
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    supplies, open troubleshooting guides, visit Samsung's web site, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection. 8 Understanding the Samsung Printer Experience To
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    Using Samsung Printer Experience 2 User Guide You can view the online User's Guide. You need to be connected to the Internet to use this feature. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user's guide. 9 Printing
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    Using Samsung Printer Experience 5 Click the Print button to start the print job. Cancelling a print job If the printing parameters. 1 Open the document you want to print. 2 From the Charms, select Devices. 3 Select your printer from the list 4 Click More settings. 5. Useful Management Tools 226
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    Using Samsung Printer Experience Basic tab Advanced tab Basic This option allows you to choose save media. Paper settings This option allows you to set the basic paper handling specifications. Layout settings This option allows you to set the various ways to layout your documents. 5.
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    Using Samsung Printer Experience Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. 10 Scanning from Windows 8 This section is for the users with multi-functional printers.
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    Using Samsung Printer Experience 7 Click Scan ( )and save the image. • When you place the originals in the ADF (or DADF), Prescan ( ) is not available. • You can skip step 5, if the Prescan option is selected. 5. Useful Management Tools 229
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    Configurator on the desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. 2 Click each button on the left to switch to the corresponding configuration window. 1 Printer Configuration 2 Port Configuration 5. Useful Management Tools 230
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    clicking on the machine icon button on the left side of the Unified Driver Configurator window. 12 Printers configuration Printers configuration has the two tabs: Printers and Classes. 1 Switches to Printers configuration. 2 Shows all of the installed machines. 3 Shows the status, model name, and
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    Allows you to add a new machines. • Remove Printer: Removes the selected machine. • Set as Default: Sets the current selected machine as a default machine. • Stop/Start: Stops/starts the machine. • Test: Allows you to print a test page to ensure the machine is working properly. • Properties: Allows
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    Using the Linux Unified Driver Configurator 13 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a port that
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    cable connecting problems 236 • Printing problems 237 • Printing quality problems 241 • Operating system problems 249 For errors that occur during the wireless software installation and settings, refer to the troubleshotting section in the wireless setting chapter (see "Troubleshooting for
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    the tray. Remove excess paper from the tray. If you are printing on special materials, use the manual feeding in tray. • An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. • There may be debris inside the machine. Open the front cover and
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    Power and cable connecting problems Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected . If the machine has a • Disconnect the machine's cable and reconnect it. (Power) button on the control, press it. 6. Troubleshooting 236
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    " on page 62). • Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 62). If a system error occurs, contact your service representative. The connection cable between the computer and Disconnect the machine cable and reconnect it
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    driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service size in the printer driver settings matches the paper selection in the software application settings you use (see "Opening printing preferences
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    toner" on page 60. • See "Replacing the toner cartridge" on page 62. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, Contact a service representative. may be defective. The machine does not print PDF
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    Printing problems Condition Possible cause The machine does not Paper size see "Opening printing preferences" on page 47). Change the printer option and try again. Go to Printing Preferences, click Paper tab, and set type to Thin (see "Opening printing preferences" on page 47). 6. Troubleshooting
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    is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver. • A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 73). • The surface of
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    to reject toner. Try a different kind or brand of paper. • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick (see "Opening printing preferences" on page 47). If these steps do not correct the problem, contact a service representative. If
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    redistribute the toner (see "Redistributing toner" on page 60). • Clean the inside of the machine (see "Cleaning the machine" on page 73). • Check the paper type and quality. • Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 62). 6. Troubleshooting 243
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 244
    causing this copy quality problem. • If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 60). Toner particles are around bold The toner might not adhere properly to this type of paper. characters or pictures • Change the printer option and try
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    Printing quality problems Condition Misformed characters Suggested solutions • the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. • Ensure that the paper paper 180° in the tray. 6. Troubleshooting 245
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    not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 62). • The machine may require repairing. Contact a service representative. 6. Troubleshooting 246
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 247
    . Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 62). If the problem persists, the machine may require repairing. Contact a service representative. 6. Troubleshooting 247
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 248
    or above. repetitively appears on a few The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see sheets "Altitude adjustment" on page 190). • Loose toner • Light print or contamination occurs 6. Troubleshooting 248
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    Operating system problems 1 Common Windows problems Condition Suggested solutions "File in Use" message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. during installation. "General Protection Fault", "
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    while printing the cover page. The English alphabet and numbers are displayed normally on during cover page printing. the cover page. Refer to the Mac User's Guide that came with your computer for further information on Mac error messages. 6. Troubleshooting 250
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 251
    Operating system problems 3 Common Linux problems condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 252
    driver The printer driver has not been configured to recognize the optional tray. Solution • Install the PostScript driver (see "Software Installation" on page 123). • Print a configuration page and verify that the PS version is available for printing. • If the problem persists, contact a service
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    133 1999 WebSite www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com/ae (English) www.samsung.com/ ae_ar (Arabic) www.samsung.com www.samsung.com/be (Dutch) www.samsung.com/ be_fr (French) www.samsung.com www.samsung.com Country/Region
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 254
    bzw. 0180 5 7267864* (*0,14 €/Min. aus dem dt. Festnetz, aus dem Mobilfunk max. 0,42 €/Min.) www.samsung.com GEORGIA 8-800-555-555 www.samsung.com GHANA 0800-10077 0302-200077 www.samsung.com GREECE 80111-SAMSUNG (80111 726 7864) only from land line (+30) 210 6897691 from mobile and land
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 255
    0800-112-8888 021-5699-7777 www.samsung.com/id IRAN 021-8255 www.samsung.com ITALIA 800-SAMSUNG (726-7864) www.samsung.com JAMAICA 1-800-234-7267 www.samsung.com JAPAN 0120-327-527 www.samsung.com JORDAN 800-22273 065777444 www.samsung.com/ Levant (English) KAZAKHSTAN 8-10-800-500
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 256
    PORTUGAL PUERTO RICO QATAR ROMANIA Customer Care Center WebSite 1-800-10-SAMSUNG(726-7864) www.samsung.com/ph for PLDT 1-800-3-SAMSUNG(726-7864) for Digitel 1-800-8-SAMSUNG(726-7864) for Globe 02-5805777 0 801-1SAMSUNG(172-678) * www.samsung.com/pl lub +48 22 607-93-33 ** * (całkowity koszt
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 257
    .com www.samsung.com/th www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com/ua (Ukrainian) www.samsung.com/ ua_ru (Russian) www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com Contact SAMSUNG worldwide 257
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 258
    understanding the terminologies commonly used with printing as well as mentioned in this user's guide. 802.11 802.11 is a set of standards for wireless local hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices
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    lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage. CSV Comma Separated Values (CSV). A type of the paper. Default The value or setting that is in effect when taking a printer out of its box state, reset, or initialized. Glossary 259
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 260
    server provides configuration parameters specific to the DHCP client user to use a single telephone line to answer several different telephone numbers. Duplex A mechanism that will automatically turn over a sheet of paper so that the machine can print (or scan) on both sides of the paper. A printer
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    the pay-for-print service on your machine. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet). Fuser Unit The part of a laser printer that fuses the toner onto the print media
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 262
    Institute of Electrical and Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector type on the end of the parallel cable that attaches to the peripheral (for example, a printer). Intranet A private network that uses Internet Protocols, network connectivity, and possibly the
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 263
    can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to
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    (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diode (LED) machine that includes the following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc. MH Modified Huffman (MH) is
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    multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well printers, PCL has been released in varying levels for thermal, dot matrix printer, and laser printers. PDF Portable Document Format (PDF)
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    ) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute. PRN file An interface for a device driver, this allows software to interact with the device driver using standard input/output system calls, which simplifies many
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    server protocol, where the client transmits an email message to the server. SSID Service Set Identifier (SSID) is a name of a wireless local area network (WLAN Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 268
    Glossary TWAIN An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 269
    Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any point supports WPS, you can configure the wireless network connection easily without a computer. XPS XML Paper Specification (XPS) is a specification for
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    outside pickup roller cleaning a machine control panel convention D default settings 67 56 171 213 22, 23 22, problems 251 95 driver installation for network connected 138 driver installation for USB cable connected 48 126 5 driver reinstallation for USB cable connected 127 176 printer
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    multi-purpose (or manual feeder) tray loading 38 tips on using 38 using special media 40 N network driver installation Linux 138 output support overlay printing create delete print P paper Parallel ordering placing a machine adjusting the altitude postScript driver troubleshooting print
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    life 71 237 ordering 54 241 replacing toner cartridge 62 SyncThru Web Service general information 215 109 SyncThru™ Web Service 215 T toner cartridge 13 estimated life 59 13 handling instructions 58 224 non-Samsung and refilled 58 222 redistributing toner 60 Index 272
  • Samsung SL-M4020ND | User Manual Ver.1.01 (English) - Page 273
    cartridge 62 storing 58 tray adjusting the width and length 35 changing the tray size 35 loading paper in multi-purpose (or manual feeder 197 edit 197 Windows common Windows problems 249 driver installation for network connected 134 driver installation for USB cable connected 25
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BASIC
User’s Guide
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.