Samsung ST66 User Manual Ver.1.1 (English) - Page 117
PC Software, Start, All Programs, SAMSUNG, Intelli-studio
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Before contacting a service center Situation The TV does not display your photos Your computer does not recognize your camera Your computer disconnects the camera while transferring files Your computer cannot play videos Suggested remedies • Make sure that the camera is correctly connected to the TV with the A/V cable. • Make sure that your memory card contains photos. • Make sure that the USB cable is connected correctly. • Make sure that your camera is switched on. • Make sure that you are using a supported operating system. The file transmission may be interrupted by static electricity. Disconnect the USB cable and connect it again. Videos may not play on some video player programs. To play video files captured with your camera, install and use the Intelli-studio program on your computer. (p. 91) Situation Intelli-studio is not functioning properly Suggested remedies • End Intelli-studio and restart the program. • You cannot use Intelli-studio on Macintosh computers. • Make sure that PC Software is set to On in the settings menu. (p. 102) • Depending on your computer's specifications and environment, the program may not launch automatically. In this case, click Start All Programs SAMSUNG Intelli-studio Intelli-studio on your computer. Appendixes 116