Samsung WA55CG7100AVUS User Manual
Samsung WA55CG7100AVUS Manual
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- Samsung WA55CG7100AVUS | User Manual - Page 1
Washer User manual WA55CG71**A*/WA54CG7105A*/WA54CG715*A*/ WA53CG7155A* Untitled-1 1 2023-09-11 7:09:36 - Samsung WA55CG7100AVUS | User Manual - Page 2
Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions CALIFORNIA PROPOSITION 65 WARNING Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Regulatory - Samsung WA55CG7100AVUS | User Manual - Page 3
period of non-use 51 Pet hair filter (applicable models only) 52 Cleaning the mesh filter 54 Cleaning the detergent drawer 55 Troubleshooting 57 Checkpoints 57 Information codes 61 Specifications 64 Fabric care chart 64 Helping the environment 65 Declaration of conformity 66 - Samsung WA55CG7100AVUS | User Manual - Page 4
its intended purpose as described in this instruction manual. Warnings and Important Safety Instructions in this manual do not cover all possible conditions and in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service center or - Samsung WA55CG7100AVUS | User Manual - Page 5
with the controls. 8. Do not repair or replace any part of the appliance or attempt any servicing unless it is specifically recommended in the user-maintenance instructions or in published user-repair instructions that you understand and have the the skills and are qualified to carry out. 9. Do not - Samsung WA55CG7100AVUS | User Manual - Page 6
Have this appliance installed by a qualified technician or service company. • Failing to do so may result in electric shock, fire, an explosion, problems with the product, or injury. Remove all foreign or tie the power cord. SAVE THESE INSTRUCTIONS 6 English Untitled-1 6 2023-09-11 7:09:37 - Samsung WA55CG7100AVUS | User Manual - Page 7
or power cord are damaged, contact your nearest Samsung service center. Installation cautions CAUTION Position the appliance so that that can support its weight. • Failing to do so may result in abnormal vibrations, noise, or problems with the INSTRUCTIONS English 7 Untitled-1 7 2023-09-11 7:09:37 - Samsung WA55CG7100AVUS | User Manual - Page 8
reinstall the appliance, contact your nearest Samsung service center. • Failing to do so may result in electric shock, fire, problems with the product, or injury. If attached care label. • WARNING : Failure to closely follow these instructions may result in an abnormal vibrating and out-of- balance - Samsung WA55CG7100AVUS | User Manual - Page 9
metal objects, etc.) on the appliance. • This may result in electric shock, fire, problems with the product, or injury. Do not operate the appliance with wet hands. • This result in electric shock, fire, or problems with the product. SAVE THESE INSTRUCTIONS English 9 Untitled-1 9 2023-09-11 7:09:37 - Samsung WA55CG7100AVUS | User Manual - Page 10
the oil. Do not use hot water from water cooling/heating devices. • This may result in problems with the washer. Do not use natural hand-washing soap in the washer. • If it hardens and the washer, it may result in water leakage. SAVE THESE INSTRUCTIONS 10 English Untitled-1 10 2023-09-11 7:09:37 - Samsung WA55CG7100AVUS | User Manual - Page 11
or performing maintenance, unplug the appliance from the wall socket. • Failing to do so may result in electric shock or fire. Untitled-1 11 SAVE THESE INSTRUCTIONS English 11 2023-09-11 7:09:37 - Samsung WA55CG7100AVUS | User Manual - Page 12
. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - Samsung WA55CG7100AVUS | User Manual - Page 13
your body. This device and its antenna(s) must not be colocated or operated in conjunction with any other antenna or transmitter. Untitled-1 13 SAVE THESE INSTRUCTIONS English 13 2023-09-11 7:09:37 - Samsung WA55CG7100AVUS | User Manual - Page 14
internet address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name. Wi-Fi max transmitter power : 20 dBm at 2.412 GHz - 2.472 GHz SAVE THESE INSTRUCTIONS 14 English Untitled-1 14 2023-09-11 7:09:37 - Samsung WA55CG7100AVUS | User Manual - Page 15
Installation Follow these instructions carefully to ensure proper installation of your washer and to prevent accidents when using it. WARNING Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel - Do not contact the - Samsung WA55CG7100AVUS | User Manual - Page 16
parts are included in the product package. If you have a problem with the washer or the parts, contact the Samsung customer care 07 Pet hair filter (applicable models only) 10 Water hose (Cold) 02 Hose guide 05 Bleach compartment 08 Leveling feet 11 Control panel 03 Lid 06 Tub 09 Water hose - Samsung WA55CG7100AVUS | User Manual - Page 17
13 Detergent drawer Parts supplied 14 Power cord Hose guide User manual Water intake cap Cable tie Tools needed for installation Wrench Phillips screwdriver Level Adjustable pliers Measuring tape NOTE • If you lose an accessory and want - Samsung WA55CG7100AVUS | User Manual - Page 18
the U.S.) or the Canadian Electrical Code CSA C22.1 - Latest Revisions and local codes and ordinances. It is your responsibility to provide adequate electrical service for your washer. Water supply Proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 - Samsung WA55CG7100AVUS | User Manual - Page 19
to vibrations and may cause the washer to move slightly during the spin cycle. CAUTION Do NOT install the washer on a platform or a poorly supported structure. Water temperature Do not install the washer in areas where water may freeze as the washer always retains some water in its water valves - Samsung WA55CG7100AVUS | User Manual - Page 20
Clearance requirement This clearance requirement is applicable for washers only. NOTE • For the dryer's clearance requirement, see the dryer's user manual. • If the washer and dryer have different clearance requirements, use the one with the larger value. Alcove or closet installations Minimum - Samsung WA55CG7100AVUS | User Manual - Page 21
water hoses from being kinked. Kinked hoses may cause water leaks. • If there is a water leak, stop using the washer and B contact a local Samsung service center. A water leak may cause electric shock. • Do not stretch the water hoses by force. If a hose is too short, replace the hose with - Samsung WA55CG7100AVUS | User Manual - Page 22
Installation 1. Attach the water hoses to the hot and cold water taps, and then hand tighten the water hose fittings until they are tight. Then, use pliers to tighten the fittings by an additional two-thirds of a turn. To avoid damaging the fittings, do not overtighten them. 2. Pull the water hoses - Samsung WA55CG7100AVUS | User Manual - Page 23
height. • To prevent the washer from siphoning water, do not use a drain system below the minimum height. 2. Attach the drain hose to the plastic hose guide (B). 9 Untitled-1 23 English 23 2023-09-11 7:09:39 - Samsung WA55CG7100AVUS | User Manual - Page 24
Installation * A (*): Min. 6 in. (152 mm), Max. 8 in. (203 mm) 3. Route the drain hose to the drain system. CAUTION • If using a standpipe, make sure the standpipe and drain hose connection is not airtight. • If using a standpipe, make sure the drain hose is inserted at least 6 in. (152 mm) but - Samsung WA55CG7100AVUS | User Manual - Page 25
4. If the washer is not level, turn the appropriate leveling feet clockwise (B) to lower the washer, or counterclockwise (C) to raise the washer so that it is level. 5. Once you have the washer leveled, push down on all 4 corners to ensure that all 4 feet are touching the floor. If the washer rocks - Samsung WA55CG7100AVUS | User Manual - Page 26
Installation Leveling the washer with the leg ring (For WA5*A730*A* models only) A. Water drip pan B. Bulge height less than 5/8" A B With the leg ring in place, use the leveling leg to adjust the height of the washer. 26 English Untitled-1 26 2023-09-11 7:09:40 - Samsung WA55CG7100AVUS | User Manual - Page 27
STEP 5 Power on Plug the power cord into an AC 120 V / 60 Hz / 15 AMP approved electrical outlet protected by a 15-amp fuse or circuit breaker. Then, press Power to turn on the washer. STEP 6 Run a test cycle Run a test cycle as follows to check if your washer is properly installed. 1. Load about 6 - Samsung WA55CG7100AVUS | User Manual - Page 28
Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washer. Make sure the tub is empty before running calibration. 1. Press Power to turn on the washer. 2. Press and hold Temp. and Delay End simultaneously for 3 seconds. 3. Press and - Samsung WA55CG7100AVUS | User Manual - Page 29
STEP 3 Use a delicates bag WA**CG7**0** WA**CG7**5** • Brassieres (water washable) must be placed in a delicates bag. Metal parts of the brassieres may break through and tear other laundry items. • Cashmilon, large volume items, and lightweight clothes (lace-decorated clothes, lingerie, nylon - Samsung WA55CG7100AVUS | User Manual - Page 30
Before you start To put a blanket in your washer Fold the blanket as shown, and then put it below the plastic ring (A) at the top of the tub. A NOTE Do not wash different types of bedding (blankets, sheets, comforters/duvets) together. They can get unbalanced in the tub and cause poor spinning - Samsung WA55CG7100AVUS | User Manual - Page 31
STEP 4 Prewash (if necessary) • To remove stains and dirt on collars, sleeves, hems, and pockets, apply detergent lightly, let sit for a minute, and then brush off carefully. • Use powder or liquid detergents. Do not use soap. Soap can remain on the tub after washing. • To prewash white socks, - Samsung WA55CG7100AVUS | User Manual - Page 32
Before you start STEP 6 Add the correct detergent type The type of detergent you use - general purpose, specifically for woolens, etc. - depends on the type of fabric (cotton, synthetic, delicate items, wool), color, wash temperature, and degree of soiling. Regardless of the specific type of - Samsung WA55CG7100AVUS | User Manual - Page 33
detergent container. The washer does not dispense the powdered detergent from the liquid detergent container. C. Bleach compartment: Add bleach as instructed by the manufacturer. NOTE C • Do not pour color-safe bleach into the bleach compartment. • Use the softener compartment only for - Samsung WA55CG7100AVUS | User Manual - Page 34
Before you start To add washing agents to the detergent drawer 1. Open the lid. 2. Slide open the detergent drawer. 3. Add liquid laundry detergent to the liquid detergent container in the main wash compartment. CAUTION Make sure the liquid detergent container is inserted in the main wash - Samsung WA55CG7100AVUS | User Manual - Page 35
detergent container from the detergent compartment. Then, add powdered detergent to the detergent compartment according to the detergent manufacturer's instructions. CAUTION Do not add powdered detergent to the liquid detergent container. Add only liquid chlorine bleach to the bleach compartment - Samsung WA55CG7100AVUS | User Manual - Page 36
Operations WARNING To reduce the risk of fire, electric shock, or injury to persons, read the Safety information before operating this appliance. Control panel WA54CG7150**, WA53CG7155** 02 01 07 10 13 08 11 09 12 14 WA55CG7100**, WA54CG7105** 01 03 04 05 06 02 07 10 13 08 11 09 - Samsung WA55CG7100AVUS | User Manual - Page 37
05 Spin 06 Soil 07 Pre Soak 08 Delay End 09 Super Speed 10 Fabric Softener 11 Deep Fill Press to change the spinning speed for the current cycle. • High (Level 5): Extends the spinning process to effectively remove moisture from the load. This level uses a stronger spinning process to remove - Samsung WA55CG7100AVUS | User Manual - Page 38
Operations 12 Smart Control 13 Power 14 Start/Pause (Hold to Start) After connecting the washer to your home network using the SmartThings app, you can control the washer remotely. When started, the Smart Control indicator blinks and the front door locks. The washer enters waiting mode and waits - Samsung WA55CG7100AVUS | User Manual - Page 39
Simple steps to start 2 3 1. Press Power to turn on the washer. 2. Turn the Cycle Selector to select a cycle. 3. Change the cycle settings (Temp., Rinse, Spin, and Soil) as necessary. 4. Select desired options as necessary. 5. Press and hold Start/Pause (Hold to Start). To change the cycle during - Samsung WA55CG7100AVUS | User Manual - Page 40
Operations Cycle overview NOTE The washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. (This may not be applicable on some cycles.) Cycle NORMAL HEAVY DUTY PET CARE WASH (WA54CG7150**, WA53CG7155**) ACTIVEWEAR ( - Samsung WA55CG7100AVUS | User Manual - Page 41
Cycle BEDDING/WATERPROOF DELICATES QUICK WASH DEEP WASH RINSE+SPIN SELF CLEAN DOWNLOADED Description • For bulky and large items, such as comforters, blankets, and sheets, and waterproof or water resistant items. When washing comforters, use liquid detergent. CAUTION • Do not wash waterproof items - Samsung WA55CG7100AVUS | User Manual - Page 42
Operations Cycle chart Use this chart to set the best cycle and options for you laundry. NOTE Setting : factory setting : can be selected Temp. 5: Hot (Level 5) 4: (Level 4) 3: (Level 3) 2: (Level 2) 1: Cold (Level 1) Rinse 5: 5 times (Level 5) 4: (Level 4) 3: (Level 3) 2: (Level 2) 1: 1 - Samsung WA55CG7100AVUS | User Manual - Page 43
Cycle NORMAL HEAVY DUTY PET CARE WASH (WA54CG7150**, WA53CG7155**) ACTIVEWEAR (WA55CG7100**, WA54CG7105**) WHITES COLORS BEDDING/WATERPROOF DELICATES QUICK WASH DEEP WASH RINSE+SPIN SELF CLEAN Cycle NORMAL HEAVY DUTY PET CARE WASH (WA54CG7150**, WA53CG7155**) ACTIVEWEAR (WA55CG7100**, WA54CG7105**) - Samsung WA55CG7100AVUS | User Manual - Page 44
Operations Special features Active Waterjet (for prewash) You can use the Active Waterjet function to hand-wash your items before you put them in the washer. 1. Press Power to turn on your washer. 2. Open the lid. 3. Press Active Waterjet to supply water. 4. Hand-wash the items. 5. When done, press - Samsung WA55CG7100AVUS | User Manual - Page 45
Delay End You can set the washer to finish your wash automatically at a later time by choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1. Select a cycle. Then, change the cycle settings if necessary. 2. Press Delay End - Samsung WA55CG7100AVUS | User Manual - Page 46
Operations Child Lock The Child Lock function locks the washer door to prevent children from climbing into and suffocating inside the tub. Activating the Child Lock function Press and hold Temp. and Rinse simultaneously for approximately 3 seconds. • When you activate the Child Lock function, the - Samsung WA55CG7100AVUS | User Manual - Page 47
DOWNLOADED cycle You can choose from more cycles available on the SmartThings app on your smartphone. 1. On your smartphone, select the DOWNLOADED cycle. -- You can choose from PERM PRESS, WOOL, ECO COLD, DENIM, and POWER RINSE. 2. Press Power on your washer. 3. Turn the Cycle Selector to DOWNLOADED - Samsung WA55CG7100AVUS | User Manual - Page 48
Settings and turn on the wireless connection and select an AP (Access Point). • This appliance supports the Wi-Fi 2.4 GHz protocols. Download On an app market (Google Play Store, Apple resident. Please refer to factory reset instructions in this manual. 48 English Untitled-1 48 2023-09-11 7:09:43 - Samsung WA55CG7100AVUS | User Manual - Page 49
for 3 seconds. 2. The washer starts the self-diagnosis procedure and displays an information code if a problem is detected. 3. Run the Samsung Smart Washer/Dryer app on your mobile device, and then tap code, you can enter the code manually on the app. Untitled-1 49 English 49 2023-09-11 7:09:43 - Samsung WA55CG7100AVUS | User Manual - Page 50
to lengthen its life cycle. WARNING Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel - Do not contact the following parts while the appliance is energized: Control board, heat sink, motor, inlet valve, heater, and - Samsung WA55CG7100AVUS | User Manual - Page 51
, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes. CAUTION Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry. NOTE Hard water deposits may be removed - Samsung WA55CG7100AVUS | User Manual - Page 52
Maintenance Pet hair filter (applicable models only) NOTE Clean the pet hair filter before every wash cycle to maximize the effectiveness of the PET CARE WASH cycle. 1. Press down the upper area of the filter case to remove. 2. Unlock the cover, and clean the filter with running water and a brush. - Samsung WA55CG7100AVUS | User Manual - Page 53
CAUTION If a sharp object is caught in the filter, open the filter and remove the object by pushing it out from the inside to avoid damaging the filter. 3. When cleaning is complete, close the cover and reinsert the filter case to the original position. You will hear a clicking sound when the filter - Samsung WA55CG7100AVUS | User Manual - Page 54
Maintenance Cleaning the mesh filter Clean the mesh filters in the water inlets once or twice a year. 1. Turn off the washer, and then unplug the power cord. 2. Close the water taps. 3. Loosen and disconnect the water hoses from the back of the washer. Cover the end of each hose with a cloth or - Samsung WA55CG7100AVUS | User Manual - Page 55
Cleaning the detergent drawer 1. Fully pull out the detergent drawer. 2. To remove, pull the detergent drawer while pushing the ends of each side in. 3. Remove the inserts from the compartments. Rinse the inserts and the drawer in warm water and clean with a soft brush. Untitled-1 55 English 55 - Samsung WA55CG7100AVUS | User Manual - Page 56
Maintenance A B 4. Clean the drawer opening thoroughly with a small, non-metallic brush. CAUTION Do not spray water into the detergent drawer recess. It may cause electronic shock or fire. Unplug power if necessary. NOTE • Make sure the drawer recess is completely dry before inserting the detergent - Samsung WA55CG7100AVUS | User Manual - Page 57
Troubleshooting Checkpoints If you encounter a problem with the washer, first check the table below and try the suggestions. Problem Does not turn on. Does not start. Water is not supplied. After a cycle, detergent remains in the automatic dispenser. Action • Make sure your home electrical - Samsung WA55CG7100AVUS | User Manual - Page 58
Troubleshooting Problem Vibrates excessively or makes noise. Stops. Fills with the wrong hose filters at the taps are not clogged. Periodically clean the filters. See page 54. • This problem can occur temporarily due to low voltage in your household electrical system. It will be resolved when - Samsung WA55CG7100AVUS | User Manual - Page 59
Problem Door (Lid) locked or will not open. Does not drain and/or spin. Make sure the drain hose is not kinked. • Straighten the drain hose. If there is a drain restriction, call for service. • Close the door, and then press or tap Start/Pause (Hold to Start). For your safety, the washing machine - Samsung WA55CG7100AVUS | User Manual - Page 60
Troubleshooting Problem The spin DUTY cycle for stained clothes. • Apply a recommended amount of detergent as instructed by the detergent manufacturer. • Clean the magic filter (if it comes If a problem persists, contact a local Samsung service center. 60 English Untitled-1 60 2023-09-11 7:09:44 - Samsung WA55CG7100AVUS | User Manual - Page 61
drain for 3 minutes. During this time, the Power button is inoperative. Check the motor for operation. • Try restarting the cycle. • If the problem continues, call for service. Water is not supplied. • Make sure the water taps are open. • Make sure the water hoses are not clogged. • Make sure the - Samsung WA55CG7100AVUS | User Manual - Page 62
Troubleshooting Code 9C1 9C2 AC6 dC HC LC OC Meaning The electronic control and then plug the washer in again. If the information code remains, contact a Samsung customer service center. Inverter Communication problem. • Turn off the washer, unplug it, wait one minute, and then plug the washer - Samsung WA55CG7100AVUS | User Manual - Page 63
display. Check the MEMS sensor. • Power the washer off. Wait 2-3 minutes, power the washer on, and then try again. • If the problem continues, call for service. Firmware update is in progress through SmartThings. • To use the product, wait about 30 minutes until the firmware update completes. (The - Samsung WA55CG7100AVUS | User Manual - Page 64
directions to optimize garment life and reduce laundering problems. Wash cycle Normal Permanent press/Wrinkle resistant/ ) Tumble dry Normal Permanent press/Wrinkle resistant/ Wrinkle control Gentle/Delicates Special instructions Line dry/Hang to dry Drip dry Dry flat Heat setting High Medium - Samsung WA55CG7100AVUS | User Manual - Page 65
animals and small children cannot get trapped inside the appliance. • Do not exceed the detergent quantities recommended in the detergent manufacturers' instructions. • Use stain removal products and bleaches before the wash cycle only when necessary. • Save water and electricity by only washing - Samsung WA55CG7100AVUS | User Manual - Page 66
Specifications Declaration of conformity This appliance complies with UL2157. Specification sheet Type Model name Water pressure (psi (kPa)) Spin revolution NET weight (lb (kg)) Power consumption Washing 120 V Top loading washer WA55CG7100** WA54CG7150** WA54CG7105** WA53CG7155** 20- - Samsung WA55CG7100AVUS | User Manual - Page 67
operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by - Samsung WA55CG7100AVUS | User Manual - Page 68
, voltage, fluctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or - Samsung WA55CG7100AVUS | User Manual - Page 69
or guarantee given by any other person, firm, or corporation with respect to this product shall be binding on SAMSUNG. To obtain warranty service, please contact SAMSUNG at: Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 1-800-SAMSUNG (726-7864) www.samsung.com/us - Samsung WA55CG7100AVUS | User Manual - Page 70
caused by pest infestations. This limited warranty does not cover problems resulting from incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for instructions, or fixing installation errors. SAMSUNG does not warranty uninterrupted or error - Samsung WA55CG7100AVUS | User Manual - Page 71
. 2050 Derry Road West Mississauga, Ontario L5N 0B9 Canada 1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French) Visits by a Service Engineer to explain functions, maintenance or installation is not covered by warranty. Please contact your Samsung call - Samsung WA55CG7100AVUS | User Manual - Page 72
OR COMMENTS?QUESTIONS OR COMMENTS? COUNTRY U.S.A CANADA CALL 1-800-SAMSUNG (726-7864) 1-800-SAMSUNG(726-7864) OR VISIT US ONLINE AT www.samsung.com/us/support www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French) Untitled-1 72 2023-09-11 7:09:47
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Washer
User manual
WA55CG71**A*/WA54CG7105A*/WA54CG715*A*/
WA53CG7155A*
Untitled-1
1
2023-09-11
°° 7:09:36